CASE STUDY
Enterprise System Bus solution
slashes Pakistan Customs tax
and duty losses
Company Overview
Country
Pakistan
Client
Pakistan Customs
Pakistan Customs is the guardian of Pakistan
borders against movement of contra band
goods and is facilitator of bona fide trade. It
provides a major source of revenue to the
Government of Pakistan in the form of taxes
levied on the goods traded across the borders.
Need Analysis
The trade data exchange mechanism between
Pakistan Customs and International Customs
was previously inefficient and languid because
of multiplex and disparate systems and
applications. Inadequate access to mission-critical information resulted in snail-paced decision
making and disorganized business processes.
Frequent and large scale smuggling of goods
was reported in a study conducted by FBR
indicating the severe loss of revenue to the
Government of Pakistan and distortion in market
prices and industries.
The daunting scenario coupled with administrative issues led to severe delays in cross-border
goods transportation directly affecting traders’
businesses. This stirred an urgent need for a
centralized messaging backbone in a complex
communication and business environment.
Robust Solution- Enterprise Service
Bus
To efficiently meet these challenges, FBR
approached Systems Limited for an effective
and sustainable solution. After detailed consultation and deep analysis of their existing business
processes, Systems Limited developed a secure
electronic data exchange solution that fulfilled
FBR’s operational and administrative requirements.
The solution was designed to facilitate a secure,
real-time transmission of detailed information on
the import, transit, and export of cargo goods
between other trade organizations. It provides
a comprehensive platform for integrating
Pakistan Customs’ existing systems with
various heterogeneous technologies of 5
external partners namely; China, Afghanistan,
IATA, Sea Terminals, Air/Off Docks. Systems
Limited proposed the supply, configuration,
installation and support of Enterprise Service
Bus (ESB) technology based on IBM Integration
Bus.
In its first phase of rollout in May 2016, the
customs authorities of Pakistan and China
gained the ability to securely exchange data in
real time across a centralized and unified
architectural platform. As a part of the China
Pakistan Economic Corridor (CPEC) agreement,
this ESB solution will play a major role in trade
operations between the two countries.
Subsequent phases of the project will allow
integration and data exchange with the
International Air Transport Association (IATA),
customs authorities in Afghanistan, sea
terminals, air-docks, and off-docks.
As the information interchange demands and
capabilities of Pakistan Customs continue to
grow, this data exchange solution will serve as
its messaging backbone.
Strategic Benefits
With implementation of ESB for electronic data
exchange, Pakistan Customs will benefit from
the following:
• Increased agility and accelerated communication between Pakistan Customs and its
external stakeholders allows speedy cross
border trade
• Real-time linkages and information of
cargogoods will ensure timely decision
making
• Scalable solution to build future integration
needs for data exchange
• Access to advanced information resulting in efficient detection of frauds
• Greatly reduced revenue losses by swift detection of under invoicing or under
declarations
• Automated processes minimized human intervention/errors and improved overall
controls and monitoring
• Secure transmission medium guarding information against unauthorized data
changes
• Easier post clearance audit and streamlined rebate and refund claim processes
Collection at import stage (in Rs. Million)
About Systems Limited
Systems Limited, founded in 1977 is the leading
global Technology and Business Process
Outsourcing service provider, delivering innovative business solutions and technology-led BPO
services. With over 3000 employees globally,
our people help customers around the world
maximize their IT investments and create
specialized solutions that drive business results.
These solutions leverage our deep technical
skills, accelerators, frameworks and products,
industry best practices, and domain expertise to
ensure they achieve the business goals and
creative competitive advantage for our customers.
Systems Limited brings industry insights and
the business acumen focused on helping its
customer achieve a high ROI, offers enterprise
mission-critical software solutions, and brings a
deep technology-agnostic skill set which
remains unmatched in the industry. By delivering on hundreds of projects, we have developed
industry-specific offerings and cross-industry
offerings, plus a suite of tools and accelerators
that enable our customers to realize business
benefits father with increased efficiency and
lower overall IT costs.
The winning combination of our people,
best-in-class technology, innovative business
practices and value-added global alliances help
us team up with corporate and public sector to
deliver value by producing a significant return
on our clients’ investments.
FOR MORE INFORMATION
[email protected]
www.systemsltd.com
Lahore - Head Office
Karachi
Dubai
Chamber of Commerce Building,
11 Sharae Aiwane Tijarat,
Lahore, Pakistan
( +92 42) 36304825-35
(+92 42) 36368857
E-5, Central Commercial Area,
Shaheed-e-Millat Road,
Karachi, Pakistan
(+92 21) 34549385-87
(+92 21) 34549389
Office 1905, Regal Tower
Business Bay
Dubai, UAE
(+ 9714) 369 3525
(+ 9714) 456 3761