OCEANIA CRUISES Go Next, Inc. 8000 West 78th Street, Suite 345 Minneapolis, MN 55439-2538 Tel: 800 842 9023 / 952 918 8950 Fax: 952 918 8975 GoNext.com Safaris, Sands & Saris OCEANIA CRUISES Safaris, Sands & Saris 2015 SAFARIS, SANDS & SARIS 30-Night Luxury Cruise aboard Nautica January 5 – February 5, 2015 STATEROOM CATEGORY / PRICING IN USD Double rate Single rate Triple/Quad rate* G Inside Stateroom $9,999 $18,598 N/A F Inside Stateroom $10,299 $19,198 Call for rate E Ocean View Stateroom Obstructed $10,599 $19,798 N/A D Ocean View Stateroom with Porthole $10,799 $20,198 Call for rate C2 Deluxe Ocean View Stateroom $11,599 $21,798 N/A C1 Deluxe Ocean View Stateroom $11,799 $22,198 Call for rate B2 Veranda Stateroom $12,799 $24,198 Call for rate B1 Veranda Stateroom $12,999 $24,598 Call for rate A3 Concierge Level Veranda Stateroom $13,199 $24,998 N/A A2 Concierge Level Veranda Stateroom $13,399 $25,398 Call for rate A1 Concierge Level Veranda Stateroom $13,599 $25,798 Call for rate PH3 Penthouse Suite $15,999 $30,598 Call for rate PH2 Penthouse Suite $16,199 $30,998 Call for rate PH1 Penthouse Suite $16,599 $31,798 Call for rate VS Vista Suite $18,999 $36,598 Call for rate OS Owner’s Suite $21,499 $41,598 Call for rate *Triple and Quad rates apply to passengers 3 and 4. Limited staterooms do not accommodate 4 passengers. The Special Reduced Fares above are per person, based on double occupancy, and reflect the 2-for-1cruise fares with free airfare and $5,000 savings per stateroom if booked by April 16, 2014. Advertised fares include roundtrip airfare from select cities; accommodations, meals and entertainment aboard the ship. Advertised fares also include air-related surcharges, fees and government taxes as well as cruise-related government fees and taxes. Rates are subject to change as indicated in the Go Next brochure operator/participant agreement. Airfare: FREE round-trip coach airfare from select cities. Transfers: Round-trip airport transfers are an additional $198 per person. For cruise-only travelers who arrive and depart on the cruise embarkation and disembarkation days, transfers are available in Cape Town for $109 per person, one-way from airport to ship and in Singapore for $109 from ship to airport. Cruise only: Deduct a $1,400 air credit from the per person price, based on double occupancy. Visa: Kenya ($49 per person); Tanzania ($199 per person U.S. citizens, $99 Canadian citizens); Mozambique ($169 per person). Rates are subject to change. Child rate: Not applicable. GO NEXT EXCLUSIVE BENEFITS Assistance prior to departure with your travel arrangements Free airfare from MORE U.S. and Canadian cities providing protection from escalating air costa Attentive service from an experienced Go Next program manager throughout your voyage Go Next Welcome Reception to meet your fellow travelers Complimentary bottle of wine in your stateroom Comprehensive pre-departure information including select shore excursion packages, dining options and more. After-hours on-call support for those unexpected travel interruptions OCEANIA CRUISES Safaris, Sands & Saris OCEANIA CRUISES’ FREE AIRFARE CITIES ARE: Atlanta, Baltimore, Birmingham, Boston, Calgary, Charlotte (NC), Chicago, Dallas/Ft. Worth, Denver, Des Moines, Detroit, Edmonton, Fargo, Honolulu, Houston, Indianapolis, Jackson (MS), Kansas City, Los Angeles, Memphis, Miami, Milwaukee, Minneapolis/St. Paul, Montreal, New York (JFK), Newark, Norfolk, Oklahoma City, Orlando, Ottawa, Philadelphia, Phoenix, Raleigh-Durham, Richmond, San Diego, San Francisco, Saskatoon, Savannah, Seattle, St. Louis, Tampa, Toronto, Tucson, Tulsa, Vancouver, Washington D.C (Dulles) and Wichita. Many other departure cities are available for an additional fee of $199. Call for a complete listing. All airfare is in coach class. Airline-imposed baggage fees may apply. Restricted Business Class is an additional $6,498 per person and must be requested at least 60 days prior to departure. This special fare applies only to the overseas flight segment of the itinerary. Restricted Business Class does not apply to domestic or intracontinental flights. HOST NAMES & RECEPTIONS Please supply names and/or number of hosts as soon as possible to ensure availability. Reception requests should be made at least 100 days prior to the departure date. CRUISE ACCOMMODATIONS Specific requests made for a specific deck, stateroom assignment, or stateroom adjacency is on a request basis only with the cruise line and cannot be guaranteed. Go Next will forward all requests to Oceania Cruises and make every effort to accommodate the special request. Staterooms are assigned by Oceania Cruises based on availability. FLIGHT ARRANGEMENTS Flight arrangements are made by Oceania Cruises using the name that was provided on the Go Next reservation form. The name provided must EXACTLY match the traveler’s valid passport (first, middle, and last name) in order to avoid problems with airline check in. The airfare is based on special group fares arranged by Oceania Cruises that may have restrictive terms and conditions. Once ticketed, they are often non-refundable and generally may not be reissued or exchanged for another carrier or routing. Any change must be requested and could result in additional costs to the traveler if approved. Group rates are also not eligible for upgrades with frequent flyer miles and mileage credit may not be applicable with these fares. AIR DEVIATIONS If the traveler requires airline arrangements on a specific airline or flight itinerary, or if they are traveling with others and would like to fly together, special arrangements can be requested and confirmed in advance. There is an Oceania Cruises air deviation fee of $150 per person (subject to change) plus any additional airfare differential for these special arrangements. Due to ticketing restrictions, requests will not be accepted within 60 days of sailing. Once reservations are confirmed, fees are non-refundable. Deviations are subject to aircraft equipment and schedule changes and do not guarantee seat assignments. A change fee of $150 per person (subject to change) will be assessed for travelers who wish to change a booking from cruise only to include cruise and air travel after the final payment due date and up to 60 days prior to departure. Air can no longer be added to cruise only bookings within 60 days of sailing. 2|Page OCEANIA CRUISES Safaris, Sands & Saris AIRLINE SEATS When securing flights Oceania Cruises requests generic seat assignments for all travelers regardless of the time of booking. Seat assignments and other special requests are the responsibility of the traveler. They must contact the airlines directly prior to their departure with any special seating requests you may have. Air arrangements, including routings, are at Oceania Cruises’ discretion, and are based on flight availability and agreements among various airlines, Oceania Cruises and independent contractors. AIRPORT CHECK-IN The travel documents will contain each traveler’s itinerary listing the airport, airline, flight numbers, and scheduled departure and arrival times. Travelers should plan to check in for the first flight at least 2 ½ hours prior to departure. It is the traveler’s responsibility to be at the airport on time for check-in and to board the flight when it is announced. RESERVATION FORM The reservation form in the program brochure needs to be completed and requires a signature from each person traveling. This must accompany a check, credit card number, or money order for the deposit in order to reserve space. PAYMENT INFORMATION Deposit required confirming cruise space: $850 per person Deposit required confirming Pre- and/or Post-Cruise Program: $200 per person, per program The balance due is no later than 180 days (July 18, 2014) prior to departure of the reservation is subject to cancellation. Deposits may be made by credit card; however, all FINAL payments are required to be made by check or cash. Please make check payable to Go Next. CANCELLATION POLICY Upon receipt of written confirmation fro you, the following cancellation fees will apply (indicated in days prior to initial flight departure). Cruise Program Cancellation Fees: 181 days or more = $100 per person Plus any applicable Go Next Pre- and/or Post-Cruise Program 180-151 days = $350 per person Cancellation Fees: 150-121 days = 25% of total fare 181 days or more = $100 per person, per program 120-91 days = 50% of total fare 180-61 days = $200 per person, per program 90-61 days = 75% of total fare 60-0 days = no refund 60-0 days = 100% of total fare, no refund Any requests for cancellation must be communicated to Go Next in writing. Applicable refunds, if any, will be made 14 days after the cancellation. 3|Page OCEANIA CRUISES Safaris, Sands & Saris SCHEDULED MAILINGS AND TRAVEL DOCUMENTS An Invoice, Confirmation Letter, Guest Registration Form, and Pre-Cruise Program information will be sent to the traveler once deposit has been received and the reservation is confirmed. Go Next Exclusive Shore Excursions and sign-up information will be sent at approximately 4 months prior to departure. A Final Payment Reminder will be sent at approximately 150 days prior to departure. Final travel documents which include the Cruise Vacation Summary will be emailed to all confirmed travelers approximately 14 days prior to departure. The documents will include: a flight itinerary (if applicable), prepaid optional shore excursions, Go Next program manager information, and other pertinent information regarding the trip. PASSPORTS In order to facilitate the ship’s clearance in each port and to maximize passengers’ time ashore, all passports are collected by the ship’s staff upon embarkation. All passports are in the care of the ship’s Chief Purser and will be made available in ports where they are required. Passports are returned to the passengers prior to disembarkation. A valid passport is required for the cruise. The traveler must secure their passport immediately to avoid any last minute delay if not already done so. If a traveler already has a passport, the expiration date must be a minimum of six (6) months after their return home. Infants traveling require passports as well. Minors traveling without one or both parents are required to present notarized permission for travel from the absent parent(s). Expired passports are NOT accepted. Due to increased TSA regulations the travel documents must match the name EXACTLY as listed in their passport. Any changes made after final payment are subject to additional fees. Travel requirements for non-U.S. citizens may differ and therefore it is the sole responsibility of each traveler to obtain and have available the appropriate valid travel and health documents. Travelers who do not have valid documentation will not be boarded and will forfeit all monies. VISAS A visa is required for Kenya, Tanzania and Mozambique at this time. VACCINATIONS Malaria Prophylaxis is highly recommended due to visiting Mozambique, Kenya, and Tanzania. If you wish to follow the recommendation, you will need to obtain a prescription from your physician for the required tablets. If you are unable to take the medication due to medical reasons, you must obtain a letter from your doctor. For up-to-date information regarding required vaccinations, the CDC (Centers for Disease Control and Prevention) website can be checked at www.cdc.gov/travel or call the CDC international traveler’s hotline at 800-CDC-INFO (800-232-4636). As health requirements can change without notice and the traveler may have their own health concerns, it is highly recommended that they check with their physician for the most up-to-date requirements or recommendations. 4|Page OCEANIA CRUISES Safaris, Sands & Saris TIME ZONE The destinations during this cruise are generally 8 to 14 hours ahead of Central Standard Time and 7 to 13 hours ahead of Eastern Standard Time. WEATHER Average daytime temperatures for the ports visited are around 70-82°F. CURRENCY The currency used in South Africa is the South African Rand (ZAR); Mozambique is the Mozambican Metical (MZN); Madagascar is the Malagasy Ariary (MGA); Tanzania is the Tanzanian Shilling (TZS); Kenya is the Kenyan Shilling (KES); Seychelles is the Seychellois Rupee (SCR); Maldives is the Maldivian Rufiyaa (MVR); Sri Lanka is the Sri Lankan Rupee (LKR); Thailand is the Thai Baht (THB); Malaysia is the Malaysian Ringgit (MYR); and Singapore is the Singapore Dollar (SGD). ELECTRICAL If a traveler has made arrangements for the Pre-Cruise Program, adapter plugs and electrical converters (or transformers) are usually necessary to operate appliances such as electric shavers, irons, hair dryers, laptops, etc. in the hotels. Adapter plugs are still needed for appliances that are dual voltage (120/240 volts). South Africa uses 220/230 voltage and typically requires a Type M plug. 5|Page OCEANIA CRUISES Regatta Nautica Insignia Go Next, Inc. 8000 West 78th Street, Suite 345 Minneapolis, MN 55439-2538 Tel: 800 842 9023 / 952 918 8950 Fax: 952 918 8975 GoNext.com Ships’ Specifications .............................................. 1 Ship Information ..................................................... 1 Cruise Accommodations ...................................... 2 Business Services .................................................... 3 Concierge................................................................... 3 Cruise Fare – What’s Included ........................... 3 Cruise Fare – What’s not Included ................... 3 Destination Services .............................................. 3 Disembarkation ....................................................... 3 Dress Onboard......................................................... 4 Dry Cleaning, Laundry & Pressing Services .. 4 Duty-Free Allowance ............................................. 4 Elevators ..................................................................... 4 Embarkation.............................................................. 4 Go Next Hospitality Desk .................................... 4 Going Ashore ....................................................... 4-5 Gratuities.................................................................... 5 Luggage ..................................................................... 5 Mail .............................................................................. 5 Medical Services...................................................... 5 Money Matters ........................................................ 6 Oceania Currents .................................................... 6 Oceania WorldCard................................................ 6 Reception ................................................................... 6 Safety Onboard ....................................................... 6 Security ....................................................................... 7 Shore Excursions ..................................................... 7 Smoking Policy ........................................................ 7 Tenders........................................................................ 7 Dinner Reservations ............................................... 8 Restaurants ........................................................... 8-9 Optional Beverage Package ................................ 9 Dining Options ......................................................... 9 Alcohol Consumption and Purchase ............... 9 Bars and Lounges ................................................. 10 Beverages ................................................................ 10 Boutiques ................................................................ 11 Canyon Ranch SpaClub...................................... 11 Card Room/Casino .............................................. 11 Fitness Center ........................................................ 11 Library ....................................................................... 11 Internet Service ..................................................... 11 Pool Deck and Patio/Deck Games ................. 11 Telecommunication ............................................. 12 Butler Service ......................................................... 12 Electrical Outlets ................................................... 12 Hair Dryer ................................................................ 12 Keys ........................................................................... 12 Life Jackets .............................................................. 12 Luggage Storage ................................................. 12 Mini-Bar ................................................................... 12 Room Service ......................................................... 12 Stateroom Safe ..................................................... 13 Telephone/Cell Phones ...................................... 13 Television/Music ................................................... 13 OCEANIA CRUISES Regatta Nautica Insignia SHIPS’ SPECIFICATIONS Year Built: Regatta and Insignia 1998, Nautica 2000 Year Refurbished: Nautica 2010, Regatta 2011 Gross Tonnage: 30,277 Length: 593.7 feet Beam: 83.5 feet Cruising Speed: 18 knots Guest Decks: 9 Guest Capacity (Double Occupancy): 684 Staff Size: 400 Guest-to-Staff Ratio: 1.71 to 1 Nationality of Officers: European Country of Registry: Marshall Islands Language: English is spoken on the Oceania Cruises ships. SHIP INFORMATION Relax, unwind and enjoy the inherent benefits of a masterfully designed ship. The generous ratio of staff to guests allows for an astonishingly high level of personalized service and contributes to the uncompromising quality of the Oceania Cruises experience. The Ambience Luxurious yet relaxed atmosphere • Intimate ship with only 684 guests, providing access to more exotic ports • Exceptional decor with museum-quality art • Teak decks and verandas • Resort casual attire – no formal nights • Heated pool and three whirlpool spas The Distinction Impressive staff-to-guest ratio: 1 to 1.7 • Impeccable service • Award-winning Canyon Ranch SpaClub® and fitness center • Enrichment programs, including seminars led by naturalists, historians and local experts The Flavor The finest cuisine at sea • Four distinctive gourmet restaurants, all at no additional charge • Unlimited complimentary soft drinks, bottled water, cappuccino, espresso, tea and juice 1|Page OCEANIA CRUISES Regatta Nautica Insignia CRUISE ACCOMMODATIONS All staterooms and suites feature Prestige Tranquility Beds® (two lower twin beds convertible to queen), 24-hour room service, twice-daily maid service, refrigerated mini-bar, thick cotton robes and slippers, LCD flat-screen television, DVD player, direct-dial satellite telephone, wireless internet access, writing desk, security safe, 110/220 volt outlets, and handheld hair dryer. G & F Inside Staterooms: Decks 4, 6, 7 & 8 160 square feet Comfortable seating area E Ocean View Staterooms: Deck 6 143 square feet Window with obstructed view Comfortable seating area with small breakfast table D Ocean View Staterooms: Deck 3 165 square feet Classic porthole Comfortable seating area with sofa and breakfast table C1 & C2 Deluxe Ocean View Staterooms: Decks 4, 6 & 7 165 square feet Full-size window Comfortable seating area with sofa and breakfast table B1 & B2 Veranda Staterooms: Deck 6 216 square feet Private teak veranda Spacious seating area with sofa and breakfast table A1, A2, A3 Concierge Level Veranda Staterooms: Decks 7 & 8 216 square feet Premier Concierge Level Services: In addition to all Veranda amenities, enjoy priority restaurant reservations in Toscana and Polo Grill, with two guaranteed dining experiences in each, and enhanced room service breakfast. Also enjoy priority early embarkation (subject to local port authorities), a dedicated check-in desk, priority luggage delivery, a welcome bottle of champagne and more. PH3, PH2 & PH1 Penthouse Suites: Deck 8 In addition to all Concierge level amenities & services, suites also feature: 322 square feet Private teak veranda Spacious living area 24-hour butler service Private in-suite dining Priority restaurant reservations in Toscana & Polo Grill Full-size bathtub 2|Page OCEANIA CRUISES Regatta Nautica Insignia BUSINESS SERVICES A variety of business services are available at Reception, located on Deck 4. There is also a small Business Center located at Oceania@Sea computer center on Deck 9. The Business Center includes personal computers with Internet access, a variety of software, reference materials and a printer. Usage fees apply. Open 24 hours. CONCIERGE The Concierge Desk is located on Deck 4. The Concierge is available to assist with any questions regarding onboard services. He/She will all assist guests in contacting airlines if there are any issues, coordinate the missing baggage tracing and delivery, and generally deal with any concerns and requests that guests may have during the voyage. CRUISE FARE – WHAT’S INCLUDED The cruise package includes all meals onboard and afternoon tea. Bottled water, soft drinks, cappuccino, espresso, coffee, iced tea, dispensed juices and milk and a complimentary bottle of wine from Go Next are also included. CRUISE FARE – WHAT’S NOT INCLUDED The following items are not included in the cruise fare: Alcoholic beverages, wine, beer, and specialty coffees Gratuities Spa and Salon Services Boutique purchases Shore Excursions Ship-to-shore communication: Internet and Email services Casino Gaming Dry cleaning and laundry services Medical Services Cabanas DESTINATION SERVICES Guests may learn more about the shore excursions available by visiting the Destination Services desk on Deck 4, attending the destination lectures onboard, watching the Destination Information Channel on the instateroom television, or by reading Oceania Currents, the ship’s daily newsletter. Shore excursion reservation forms and the most updated descriptions are available in the staterooms and also at the Destination Services desk. To reserve the excursions, guests must fill out the form and return it to the Destination Services desk. All excursions must be reserved in advance – the deadlines for each tour or port of call are listed on the form. All excursions purchased will be charged to the guests’ onboard account. DISEMBARKATION Disembarkation will begin soon after arrival in the final port of call. Times may vary, but are generally no later than 9:00 a.m. One or two days prior to the end of the cruise, the guest will receive detailed information regarding disembarkation procedures. This is also shown on the in-house TV channel by Destination Services. Guests can obtain their return airline boarding pass at the self-service machines at the airport, or from the airline agent. Online printing of boarding passes is only available in the Internet Center onboard with applicable fees for internet usage. 3|Page OCEANIA CRUISES Regatta Nautica Insignia DRESS ONBOARD For comfort and convenience, the onboard ambiance is elegant yet casual throughout the cruise. Country club and resort-style attire is appropriate for both men and women. In all evening dining venues, it is requested that guests adhere to the appropriate country club-casual dress code (casual elegant). There are no formal nights (tuxedos and gowns are never required). Shorts, jeans, t-shirts, athletic footwear and flip flops are not permitted in the Grand Dining Room, Polo Grill and Toscana. As the Terrace Café exudes a resort-casual ambiance, dressy shorts and casual t-shirts may be worn in the evenings. Tank tops and swimsuits are not appropriate attire for any of the onboard restaurants at any time. Attire ashore is recommended to be casual and comfortable, and a particular emphasis is placed on appropriate footwear, including good walking shoes. Some tourist sites may require specific attire in respect to local customs. Please consult the Destination Services desk for more information. DRY CLEANING, LAUNDRY & PRESSING SERVICES Dry cleaning and laundry service is offered onboard. There are also fully-equipped self-service launderettes, with ironing boards and irons. Both regular and express services are available for an additional fee. DUTY-FREE ALLOWANCE Each U.S. citizen returning to the U.S. is allowed $800 worth of retail purchases duty-free, including one liter of liquor for each traveler over 21 years of age, if they have not used this exemption of any part of it within the preceding 30-day period. On all other foreign-made articles over this $800 exemption, travelers will pay duty according to the U.S. Customs classification of the merchandise. Visit www.cbp.gov/xp/cgov/travel. ELEVATORS Four elevators provide convenient access to all public decks, except Deck 11 (Sun Deck). Two elevators are located forward and two are located aft. The Sun Deck is accessed by stairs located at the forward end of the Fitness Track. EMBARKATION The official embarkation time is from 1:00 p.m. The guests may have lunch until 4:00 p.m. at the Terrace Café. Upon arrival at the pier, an Oceania Cruises staff member collects passports at the check-in facility and will issue an Oceania WorldCard – embarkation card. This card serves as the stateroom key, onboard charge card, and as ID required to embark and disembark the ship. After check-in, guests will proceed directly to the ship’s gangway where they are required to show the Security Officer the Oceania WorldCard. Luggage is delivered directly to their stateroom at least one hour prior to departure. Please be aware that luggage is screened by security first and this may require some time. Therefore it is advisable for the guests to keep any medications or other personal items they may need during the day. GO NEXT HOSPITALITY DESK The Go Next Hospitality desk is located on Deck 4. Hours vary. GOING ASHORE When the ship arrives in a port of call, guests are requested to wait in the public areas or in their stateroom until an announcement is made that the port authorities have cleared the ship. In certain ports, they will be brought ashore in tender boats. Return to the ship is at least 30 minutes prior to sailing. If a guest returns late and misses the ship, they are solely responsible for rejoining the ship and all associated costs. Therefore, it is recommended to take a copy of Oceania Currents ashore, as it contains emergency contact information. 4|Page OCEANIA CRUISES Regatta Nautica Insignia In a majority of the ports a local agent or tourist board provides an information service desk for the independent passengers. The desk is usually located in the reception area on Deck 4, or in port facilities ashore, generally from when the ship has been cleared by the port authorities until lunchtime. Desk staff provides local maps, current timetables for local transport and general information for sightseeing, dining, shopping, etc. GRATUITIES A suggested gratuity in recognition of an outstanding personal service of $15.00 per guest, per day, is automatically added to the guests’ shipboard account for Steward/Stewardess and all restaurant staff. Guests occupying a Penthouse, Vista, or Owner’s Suite will have an additional $7.00 gratuity per guest, per day, added in recognition of outstanding Butler Service. The guest may adjust gratuities while onboard at their sole discretion. An 18% gratuity is automatically added to all beverage purchases as well as spa and salon services. Suggested gratuity amounts are $1 USD for the driver and $2.50 USD for the local city guide per traveler for half-day excursions, and $2 USD for the driver and $4 USD for the local city guide per traveler for the full-day excursions. LUGGAGE Most airlines are now charging fees for checked luggage. These charges are in addition to the airlines’ weight restriction fees. Policies vary from airline to airline; please check with the specific airline(s) for the current luggage policy. Carry-on luggage is limited to ONE piece, which has maximum linear dimensions of 9” x 14” x 22”. In addition to the one carry-on suitcase, travelers are also allowed to carry on a purse, briefcase, laptop in a case, or a small backpack. Dimensions of this extra item must not exceed 15” x 11” x 6”. Any liquids or gels larger than 3 ounces must be in the checked luggage. Please visit the airport security website at www.tsa.gov/travelers to review the latest restrictions for luggage and regulations regarding to liquids and gels. MAIL Letters and postcards with appropriate postage can be dropped at Reception Deck on Deck 4. Postage for mail may be purchased from Reception for a nominal fee. Mail is collected from the vessel one hour prior to sailing from each port of call. Guests wishing to ship packages from the vessel may consult the Concierge for further details. Incoming mail and faxes received by the ship on the traveler’s behalf are delivered directly to their stateroom. MEDICAL SERVICES The ship’s international medical personnel are available for consultation during daily posted office hours. Emergency service is also available. All medical services are subject to customary charges. Guests with any medical condition(s) or special needs that may require treatment, attention, or accommodation during the voyage, or who need to travel with a medical apparatus, including wheelchairs, motorized scooters, oxygen therapy, etc., must advise Go Next in writing at time of deposit. Please note some ports of call may not be suitable for guests with limited mobility and, in such cases, may disallow debarkation with a wheelchair or motorized scooter or for any individual with limited mobility. Should one experience motion sickness, check with Reception or Medical Services for over-the-counter medication that may be used. Travelers should check with their local physician for preventative measures that can be taken if needed prior to sailing. 5|Page OCEANIA CRUISES Regatta Nautica Insignia MONEY MATTERS For convenience, Oceania Cruises offers a cashless system on board. All onboard purchases and services, other than Casino, are billed to the guest’s onboard account upon presentation of the Oceania WorldCard whenever purchases are made. To activate the shipboard account, they are required to register a credit card. This may be done at embarkation or with the ship’s Reception Desk. Oceania Cruises accepts American Express, MasterCard, and Visa. Personal checks are not accepted. If guests wish to settle their account with cash, they will be asked to make a cash deposit at the Reception Desk. The U.S. dollar is the standard currency for all transactions onboard. In order to obtain the best exchange rate, they suggest that travelers take advantage of the ATM machines located in the many ports of call. Cash advances are also available at the Reception Desk. A daily limit of $500 per registered credit card can be billed to the stateroom account. A 5% transaction fee is applied by Oceania Cruises. If travelers plan to use ATM funds, it is very important that they contact their bank or credit card company to verify that PIN numbers are active and to inform them that they will be using those cards during international travel. This prevents cards from being denied while abroad. OCEANIA CURRENTS The onboard newsletter, Oceania Currents, is published daily. Delivered directly to the stateroom each evening, it serves as the agenda of scheduled activities, services, entertainment, and shore excursions for the next day. Port information, entertainment, office and dining hours, and other vital facts are included in this publication. Address and telephone contact of the local port agents are also included, therefore, it is recommended to carry the newsletter at all times, even when going ashore. OCEANIA WORLDCARD Upon arrival at the pier, an Oceania Cruises staff member collects the passports at the check-in facility and will issue an Oceania WorldCard – embarkation card. This card serves as the stateroom key, onboard charge card, and as ID required to embark and disembark the ship. After check-in, guests will proceed directly to the ship’s gangway where they are required to show the Oceania WorldCard to the Security officer. Luggage is delivered directly to the stateroom at least one hour prior to departure. RECEPTION Reception is open 24 hours a day. Located on Deck 4, services include: General information Lost and Found Money matters Lost Luggage Passports Guest Message Services Oceania WorldCard Account matters Faxes (incoming and outgoing) Business-Related Services SAFETY ONBOARD The ship is equipped with advanced technology that complies with the International Maritime Safety regulations. There are automatic sprinklers, smoke and fire detection, and fire alarm systems. All staff undergoes weekly training comprised of emergency drills, abandon ship drill and fire drills. The evacuation plan is posted on the back of each stateroom door, and includes the location of the Muster Station specific to each stateroom. Orange life jackets are stored in the closet in each stateroom (one per person). A mandatory Lifeboat Drill will take place within 24 hours of departure, and must be attended by all travelers and crew. The purpose of the drill is familiarization with the routine safety procedures such as life jacket use, muster stations and lifeboat locations. 6|Page OCEANIA CRUISES Regatta Nautica Insignia SECURITY Security is of highest priority and travelers should make note of the following: After receiving their luggage, travelers should ensure all is in good order. The gangway is always supervised by an Oceania Cruises Security Officer. When travelers proceed ashore, they must carry their Oceania WorldCard stateroom key, which has to be shown upon leaving from and returning to the ship. As a precaution, Security Officers may search the packages, beach bags and handbags when travelers return from the port visits. Oceania policy is that no visitors are allowed aboard. A universal practice at all hotels and ships should be observed: no valuables or money should be left unattended and stateroom safe should be used. SHORE EXCURSIONS Optional shore excursions will be available for purchase approximately three months prior to the sailing date. Additional information regarding the booking process will be sent in later correspondence. Shore excursions are arranged by Oceania Cruises and operated in the various ports of call by local tourist service companies contracted by the cruise line; they are not under the control of Go Next. Gratuities for a job well done are customary and influenced by the level of service rendered. Please note that gratuities for the local and city guides and drivers are not included in the price of the excursion. Guidelines would be the same as discussed under the Gratuities section. All shore excursions and instructions from the guides are conducted in English. All guests who have pre-purchased shore excursions prior to the cruise will have their tour tickets delivered to their staterooms on the first evening of the cruise. Due to obligations with shore side excursion operators, Shore Excursion tickets are non-refundable after the cancellation deadline. After the cancellation deadline, no refunds are given for any unwanted or unused tickets. Any excursions cancelled by the ship or the excursion operators are credited accordingly. Tours may be cancelled if the minimum participant requirement is not met. Tours operate rain or shine. SMOKING POLICY There are two Designated Smoking Areas on the ship. Both areas are comfortably furnished and conveniently located near the food and beverage service area. For the safety and security of all guests and crew, smoking is forbidden in all staterooms and suites, on verandas or in any areas of the ship other than those that are officially Designated Smoking Areas. Guests choosing to disregard this policy will be disembarked at the next port of call and may also be subject to monetary penalties that will be imposed to cover the costs associated with any damage caused or cleaning required. All other areas remain smoke-free. TENDERS Various ports may require the ship to anchor offshore. At these ports the ship’s tenders (each ship is equipped with six tenders) will transfer travelers ashore. One should refer to Oceania Currents for further details when tendering is required. 7|Page OCEANIA CRUISES Regatta Nautica Insignia DINNER RESERVATIONS Reservations for Polo Grill and Toscana are required. All guests occupying Stateroom accommodations will be afforded the opportunity to reserve one dining experience in each restaurant and Concierge Level and Suite guests will be afforded the opportunity to reserve two dining experiences in each restaurant (sailings over 15 nights will be afforded additional guaranteed dining experiences in each restaurant). For additional dining reservations during the voyage, guests can check the availability with the dining reservations staff. (Seven night sailings are guaranteed one dining in each.) Special dietary requests must be submitted to Go Next in writing at least 90 days prior to departure. Every attempt will be made to accommodate those requests. Oceania Cruises online dining reservation system enables passengers to reserve a time and date for dining in the specialty restaurants up to 7 days prior to embarking. A confirmation card will be posted on the guest’s stateroom door upon arrival. It is suggested they make their reservations prior to embarkation as space is limited and is first-come, first-served. Alcoholic beverages are an additional charge. Restaurant hours are listed each day in Oceania Currents, the ship’s daily newsletter. When to make your reservations: The booking must be paid in full. Oceania Cruises online dining reservation system closes 7 days prior to your embarkation date. Owner’s and Vista Suites can make reservations 90 days to 7 days prior to embarkation. Penthouse Suites can make reservations 75 days to 7 days prior to embarkation. A Concierge Staterooms can make reservations 60 days to 7 days prior to embarkation. G through B Staterooms can make reservations 45 days to 7 days prior to embarkation. RESTAURANTS The Grand Dining Room Elegantly appointed and featuring sweeping ocean vistas, the Grand Dining Room is reminiscent of a classic European 5-star hotel restaurant. French-inspired Continental cuisine for breakfast, lunch and dinner is served in a grand setting, and a diverse range of Italian, Traditional American and Asian specialties are available too. The Grand Dining room does not require reservations and guests may dine when they wish and with whom they wish. Toscana This romantic and whimsical gourmet Italian restaurant features authentic cuisine from Italy. The rich décor captures the flair and romance of Tuscany and the eclectic menu offers many specialties prepared by ship’s own culinary staff. Only dinner is served. Reservations are required. Polo Grill Resplendent with rich, dark woods and elegant furnishings, Polo Grill features floor-to-ceiling windows. Enjoy the finest cuts of dry-aged prime beef, chops, and fresh seafood in a classic steakhouse setting. Intimate and clubby, with rich wood paneling and sumptuous leather chairs, it is an elegant setting for a traditional and hearty dining experience. Only dinner is served. Reservations are required. Terrace Café Light, airy and wonderfully casual, the Terrace Café presents a sumptuous, freshly prepared breakfast and lunch buffet that changes each day. Dine in complete comfort inside, or outdoors under a patio umbrella. Each evening, custom china and fine table linens set the mood to enjoy a specialty cocktail and leisurely dining experience with casual flare. Select from a bountiful assortment of tantalizing specialty dishes from around the world or a wide array of traditional American favorites. 8|Page OCEANIA CRUISES Regatta Nautica Insignia Waves Grill Located on the Pool Deck and shaded from the sun, this casual grill offers a mouthwatering luncheon menu. Selections include traditional and gourmet burgers, tangy barbeque and succulent seafood – grilled to order and served with an array of side dishes such as healthy, garden-fresh salads. OPTIONAL BEVERAGE PACKAGE House Select $39.95, per guest, per day (subject to change) – Wine & Beer (Gratuity Included) This package includes beer and a selection of wines by the glass during lunch and dinner in any dining venue or through room service.* Prestige Select $59.95, per guest, per day (subject to change) – Wine, Beer & Spirits (Gratuity Included) This UNLIMITED package includes beer, a selection of wines by the glass, most top shelf spirits and cocktails, all of which may be ordered at any onboard venue as well as through room service* during regular operating hours. *Available with meals only. Beverage packages can be purchased onboard during the cruise. DINING OPTIONS All food served onboard, excluding the catering of private parties, is complimentary. There are a variety of dining options available daily and Room Service is available 24 hours a day. Details of restaurant hours are published in Oceania Currents, daily newsletter. Breakfast Early risers may enjoy coffee and pastries in Horizons. Breakfast is served in the Terrace Café and Grand Dining Room each morning. Lunch Lunch is served in the Terrace Café, poolside Waves Grill, and in the Grand Dining Room. Afternoon Tea One of cruising’s most time-honored traditions; afternoon tea is served at 4:00 pm each afternoon in Horizons. Dinner Dinner is served in the Grand Dining Room, Toscana, Polo Grill, and Terrace Café. Reservations are required for Toscana and Polo Grill. ALCOHOL CONSUMPTION AND PURCHASE Passengers must be 21 years of age or older to purchase or consume alcoholic beverages onboard. Oceania Cruises reserves the right to prohibit and retain all alcohol bought ashore for consumption onboard the vessel. A $25 corkage fee applies to wines bought ashore for consumption in the onboard restaurants and bars. 9|Page OCEANIA CRUISES Regatta Nautica Insignia BARS AND LOUNGES For passengers’ entertainment pleasure, there is a variety of onboard bars and lounges. See Oceania Currents for times. Each bar has its own unique personality: Main Lounge, Deck 5 Offering daily and nightly live entertainment. Martinis, Deck 5 A full-service bar specializing in Martinis. Grand Bar, Deck 5 A full-service bar specializing in wines from around the world. Waves Bar, Deck 9 A full-service poolside bar. Horizons, Deck 10 A full-service bar featuring sweeping ocean views, live dance music, karaoke and disco night. Polo Bar, Deck 10 A full-service bar located in Polo Grill and specializing in Single Malt Scotches. Grappa Bar, Deck 10 A full-service bar located in Toscana and specializing in authentic Grappa and Italian drinks. BEVERAGES Complimentary Beverages: Bottled water, soft drinks, cappuccino, espresso, coffee, iced tea, dispensed juices and milk are included in the cruise fare. Terrace Café Complimentary beverages are available at self-service stations located in the Terrace Café, open 24 hours. Wine Wine may be purchased by the glass or by the bottle from the wine list which features more than 150 cellar selections from around the world. Wine tasting events and enrichment lectures are offered during the cruise, and details are published in Oceania Currents. 10 | P a g e OCEANIA CRUISES Regatta Nautica Insignia BOUTIQUES There are two boutiques aboard offering a wide selection of duty-free items, clothing and designer fashions, jewelry, perfumes, Oceania Cruises logo wear and sundry items. Due to local regulations, the ship’s boutiques are closed while in port. Boutique opening hours are listed each day in Oceania Currents, the ship’s daily newsletter. CANYON RANCH SPACLUB The Canyon Ranch SpaClub is one of the finest facilities of its kind at sea. A vast selection of beauty, relaxation and rejuvenation spa treatments and services are available from an expertly trained staff. There is also an outdoor Thalassotherapy Whirlpool offering dramatic panoramic vistas. Charges apply for all spa facilities, treatments, and services. CARD ROOM/CASINO A variety of cards, board games, and puzzles are available in the Card Room. The Card Room also serves as a meeting venue. The Monte Carlo-style Casino features Blackjack, Roulette, Poker, and a variety of slot machines. One must be at least 18 years of age to enter and use this facility which operates only when the ship is sailing in international waters. FITNESS CENTER The spacious Fitness Center on Deck 9 features panoramic views and state-of-the-art fitness equipment. Many treadmills, stair climbers and bicycles are equipped with flat-screen television and Cardio Theater stereo systems. There is also an onboard Fitness Instructor to give guidance and assistance. Fitness Classes and Seminars are offered regularly. Schedules are listed in Oceania Currents, the ship’s daily newsletter. LIBRARY The library offers a wide variety of books, including the latest New York Times bestsellers, reference materials, and magazines. All books and magazines should be returned to the library prior to disembarkation. INTERNET SERVICE Internet and email access is available 24 hours a day. You can use the Internet Center Computer Room or use a wireless laptop. Wireless service is available in your stateroom and in all public areas. Oceania@Sea offers a “per minute” option and discounted packages for frequent users. The starting rate with no package is $.95 per minute (subject to change). An email account will be set up for each guest on the ship; if they have mail, they will find their name posted on the TV screen located outside the Internet center. A $3.95 fee (subject to change) will apply to all outbound emails. Please note that satellite internet service is significantly slower and may depend on reception in various areas. POOL DECK AND PATIO/DECK GAMES The Pool Deck on Deck 9 is the focal point for all outdoor activities and features a heated saltwater swimming pool, two freshwater whirlpools, and a beautiful teak lido deck. Oceania Cruises provides complimentary chaise lounges and extra large towels for use around the pool. Complimentary Balinese day beds, chaise lounges, and extra large towels are provided for use and enjoyment of all guests onboard and are available on a first come, first served basis. A variety of deck games including shuffleboard and ping pong are available on the Pool Deck. 11 | P a g e OCEANIA CRUISES Regatta Nautica Insignia TELECOMMUNICATION Oceania Cruises offers Wireless Maritime Services (WMS) voice and data services for all GSM mobile phones and GPRS devices like Blackberry® when the ship is at sea. The guest can make and receive phone calls, send and receive text messages and use other data when the ship is at sea. The guest will be billed by their mobile phone provider and calls or messages will appear as roaming charges on their bill. Please consult the wireless service provider for detailed rates and service zones. Each stateroom is equipped with a telephone able to make ship-to-shore calls to anywhere in the world. Calls are approximately $4.95 per minute. Faxes can be sent by contacting the Reception Desk. BUTLER SERVICE Butler Service is provided exclusively to Penthouse, Vista, and Owner’s Suites. Upon request, Butler can provide an array of services and amenities; details are listed in individual suites. ELECTRICAL OUTLETS There are electrical outlets located in each stateroom and bathroom. Both 110v and 220v are available, so personal appliances may be used without electrical converters or transformers. For safety reasons, irons and cooking equipment may not be used in the staterooms. Irons are available in the self-service launderette. HAIR DRYER Every stateroom is equipped with a hair dryer. All staterooms are equipped with two 110v and two 220v outlets at the vanity unit should guests wish to use their own appliances. KEYS The Oceania WorldCard serves as boarding card, stateroom door key, and the onboard charge card. For security purposes, the stateroom number is not printed on the card. LIFE JACKETS Life jackets are located inside the closet in every stateroom, one per occupant. During the mandatory lifeboat drill, travelers receive detailed instructions on proper usage. LUGGAGE STORAGE Luggage is delivered directly and speedily to every stateroom, at the latest one hour prior to ship’s departure. Once unpacked, luggage may be stored under the bed. If it does not fit under the bed, stateroom Steward/Stewardess will remove it for storage elsewhere on the ship and will return it on the last evening of the cruise. MINI-BAR Owner’s Suites, Vista Suites, Penthouse Suites and Concierge Level Veranda Staterooms feature a refrigerated mini-bar stocked with a variety of complimentary soft drinks and bottled water. Charges will apply based upon consumption of alcoholic beverages. ROOM SERVICE Room service is available 24 hours a day. Continental breakfast is available through Room Service from 6:30 am to 10:30 am daily. Order forms in the stateroom should be filled in and placed in the message holder outside the stateroom door before 11:00 pm. Room service is not available on the morning of disembarkation. 12 | P a g e OCEANIA CRUISES Regatta Nautica Insignia STATEROOM SAFE All staterooms are equipped with a personal safe. It is recommended not to leave valuables, jewelry, or money unsecured in the stateroom. Although every effort is made to safeguard staterooms, Oceania Cruises or Go Next will not accept any responsibility for the loss or damage of any valuables. TELEPHONE / CELL PHONES To call another stateroom, one needs to simply dial the four-digit stateroom number. There are instructions next to the telephone in the staterooms how to make private, high quality ship-to-shore calls. All charges are billed to the Oceania WorldCard account. Guests should note that this is a satellite service and therefore higher charges apply. The same concerns using guests’ private cell phones – roaming and satellite charges vary from one server to the next and all guests should be aware of this. TELEVISION / MUSIC Each stateroom and suite is equipped with a flat-screen television. A wide array of programming including first-run movies, CNN, FOX, and award-winning National Geographic, A&E and the History Channel are available. Channels dedicated to Destination and Shore Excursion information, onboard activities, a host of enrichment topics, popular sitcoms and over a dozen DMX Music Channels are also available. 13 | P a g e
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