Brampton, Mississauga and South Caledon - 2013
(South Peel Drinking Water System)
TABLE OF CONTENTS
Our Vision .............................................................................................................................. 3
1. General Drinking Water System Information ............................................................... 4
1.1 Where does the water come from?.............................................................................. 4
1.2 Expenditure information ............................................................................................. 5
2. How is Water Treated? .................................................................................................... 7
2.1 Lakeview Water Treatment Plant ............................................................................... 7
2.2 Lorne Park Water Treatment Plant ............................................................................10
2.3 Conventional Water Treatment Process Description .................................................13
2.4 Ozone, Biologically Activated Carbon, and Membrane (OBM) ...............................15
2.5 Membrane, Ultraviolet Light, and Granular Activated Carbon (MUG) ....................16
2.6 Water Distribution System .........................................................................................17
3. Ontario Drinking Water Compliance Information ......................................................18
3.1 Annual Water Quality Reports...................................................................................18
3.2 Sampling and Testing ................................................................................................19
3.3 Certified Water Operators ..........................................................................................19
3.4 Water Quality Notification ........................................................................................20
3.5 Water System Inspections ..........................................................................................20
4. How well did we do? ........................................................................................................21
4.1 Operation....................................................................................................................21
4.2 Customer Service – Quality and Efficiency...............................................................24
5. Drinking Water Quality Programs ................................................................................25
5.1 Municipal Drinking Water Licencing Program .........................................................25
5.2 Source Water Protection ............................................................................................27
5.3 Private Well Abandonment Program .........................................................................29
5.4 Watermain Renewal Program ....................................................................................29
5.5 Community Lead Testing Program ............................................................................30
5.6 Watermain Flushing Program ....................................................................................31
5.7 Hydrant Inspection Program ......................................................................................32
5.8 Drinking Water Sampling Station Program ...............................................................32
Appendix A ...........................................................................................................................34
Summary of Water Testing Results .................................................................................34
Appendix B ...........................................................................................................................44
Frequently Asked Questions ............................................................................................45
Water Quality at Home Tips ............................................................................................48
Report Accessibility .........................................................................................................49
2
Our Vision
“To be recognized as the Industry Leader in Public Works”
The Regional Municipality of Peel (Peel) takes pride in ensuring that its residents are provided
with clean and safe drinking water.
The Region of Peel treats its source water to remove contaminants and regularly tests the water
quality to ensure its consumers are provided with high quality drinking water.
A number of tests were performed on thousands of water samples collected throughout the year,
including testing for microbiological, inorganic and organic parameters. The results of the tests
performed in 2013 confirm excellent quality of drinking water and have been consolidated in this
annual report.
If experiencing difficulty accessing or viewing the 2013 data results, please contact our Water
Quality Team at 905-791-7800 ext. 4685 or at [email protected].
3
1. General Drinking Water System Information
1.1 Where does the water come from?
The South Peel Drinking Water System supplies a population of almost 1.4 million people in the
Cities of Brampton and Mississauga and the southern parts of Caledon, including the community
of Bolton. Raw water from Lake Ontario is pumped into two surface water treatment plants,
Lakeview Water Treatment Plant (WTP) and Lorne Park Water Treatment Plant (WTP), from
intake pipes extending as much as two kilometres off shore. The Lakeview and Lorne Park plants
are owned by the Region of Peel and operated by the Ontario Clean Water Agency (OCWA). In
2013, these plants produced over 222 billion litres of water. A portion of water produced is also
pumped into York Region. Both plants are classified by the Ministry of the Environment as Class
IV treatment systems.
Distribution System / Storage Facilities
The South Peel Distribution System is comprised of a Class IV Transmission and Pumping
system, made up of large diameter feedermains and pumping stations for bulk water movement,
and a Class II Distribution system, made up of a large network of distribution watermains. The
distribution system carries water from the treatment plants to the Cities of Brampton and
Mississauga and parts of Caledon through a series of pipes that range in size up to 2100 mm
(approximately 7 feet) in diameter. There are a total of 13 reservoirs, 4 elevated tanks, and 2
standpipes in the South Peel Drinking Water System.
The South Peel Distribution System consists of the following components: 4,100 km of
watermains, 42,298 mainline valves, 25,195 fire hydrants, and 311,202 water services.
(2013- South Peel Water Distribution System)
Some of the maintenance activities performed in the South Peel distribution system are:
•
watermain break repairs
•
hydrant maintenance and repairs
4
•
valve maintenance and repairs
•
water service line installation/replacement/repairs
•
customer service calls (water quality/quantity, turn off/on, pressure testing, etc.)
1.2 Expenditure Information:
Region of Peel staff determine capital spending priorities to eliminate unnecessary expenditures
while maintaining its infrastructure.
Table 1.2.1: Significant Expenses for South Peel (Lakeview) Drinking Water System
Activity Description
Activity
Type
Approximate
Expenditure
Lakeview WTP – corrosion abatement work
Lakeview WTP – membrane tank coating
Lakeview WTP – standby power facility upgrades
Lakeview WTP – building repairs
Lakeview WTP – membrane basement piping repairs
Lakeview WTP –carbon contactor underdrain inspection and repair
Lakeview WTP – vacuum pump replacement
Lakeview WTP – conventional plant heater replacement
Lakeview WTP – valve actuator upgrades
Lakeview WTP – membrane plant pump motor drive replacement
Lakeview WTP – building lighting improvements
Lakeview WTP – membrane plant check valve replacement
Lakeview WTP – installation of new coagulant pumping system
Lakeview WTP – valve replacements
Lakeview WTP – backwash header upgrades
Lakeview WTP – installation of new motor drives on waste building pumps
Lakeview WTP – dehumidification
Lakeview WTP – administration building shop air conditioning units
Lakeview WTP – pump safety guard installations
Lakeview WTP – high lift pump soft starter motor drive installation
Repair
Repair
Repair
Repair
Repair
Repair
Replacement
Replacement
Replacement
Replacement
Replacement
Replacement
Replacement
Replacement
Installation
Installation
Installation
Installation
Installation
Installation
$269,000
$405,000
$95,000
$25,000
$99,000
$96,000
$52,000
$45,000
$65,000
$14,000
$130,000
$100,000
$106,000
$49,000
$42,000
$52,000
$4,000
$32,000
$3,600
$119,000
5
Table 1.2.2: Significant Expenses for South Peel (Lorne Park) Drinking Water System
Activity
Type
Approximate
Expenditure
Lorne Park WTP – corrosion abatement work
Repair
$375,000
Lorne Park WTP – major pump refurbishment
Repair
$73,000
Lorne Park WTP – building repairs
Repair
$14,000
Lorne Park WTP – travelling screen repairs
Repair
$50,000
Lorne Park WTP – building lighting improvements
Replacement
$84,000
Lorne Park WTP – valve actuator upgrades
Replacement
$13,000
Lorne Park WTP – overhead door replacement
Replacement
$21,000
Lorne Park WTP – service water line replacement
Replacement
$198,000
Lorne Park WTP – sodium hypochlorite storage tank liner replacement
Replacement
$36,000
Installation
$190,000
Activity Description
Lorne Park WTP – energy monitoring meters
Table 1.2.3: Significant Expenses for South Peel Distribution System
Activity Type
Approximate
Expenditure
Watermain break repairs
Repair
$2,954,500
Watermain valve repairs
Repair
$537,000
Fire hydrant repairs
Repair
$810,900
Water service repairs
Repair
$1,470,800
Service box repairs
Repair
$331,800
Bolton Well No. 5 building remediation
Repair
$488,000
Fire hydrant replacements
Replacement
$248,200
Water service replacements
Replacement
$266,600
Service box replacement
Replacement
$810,700
Watermain renewal and rehabilitation
Replacement
$23,278,000
SCADA system upgrades
Replacement
$111,000
Replacement/Installation
$270,500
Tullamore Reservoir and Pumping Station construction
Installation
$47,734,700
Streetsville Reservoir and Pumping Station expansion
Installation
$56,640,300
New watermain installation
Installation
$43,776,300
Activity Description
Watermain valve replacement/installation
6
2. How is Water Treated?
2.1 Lakeview Water Treatment Plant
(Drinking Water Works Number 210000568)
Figure 2: Lakeview Water Treatment Plant
Located on the North shore of Lake Ontario, the Lakeview Water Treatment Plant serves
primarily the east side of Mississauga and Brampton, as well as parts of Caledon, including the
community of Bolton, and provides water to York Region.
Lakeview is operated as a
conventional water treatment plant, as well as an advanced treatment plant consisting of ozone,
biologically active carbon contactors (BACC) and membrane filtration.
7
Conventional Treatment
Conventional treatment consists of the following steps: coagulation, flocculation, sedimentation,
filtration, and disinfection. Refer to Section 2.3 for a detailed description.
Ozone, Biologically Active Carbon Contactor and Membrane Filtration (OBM) Treatment
The OBM treatment process consists of ozone, biologically active carbon contactor (BACC)
treatment and membrane filtration. Refer to Section 2.4 for a detailed description.
Refer to Figure 2 below for the Lakeview Water Treatment Plant Process Diagram.
The chemicals used at the Lakeview Water Treatment Plant during the reporting period were:
aluminum sulphate (alum), alum/polymer blend coagulant, chlorine gas, citric acid,
hydrofluosilicic acid, liquid oxygen, sodium bisulphate, sodium hydroxide, sodium hypochlorite,
anionic polymer, and cationic polymer.
Sodium hypochlorite is applied at the North Brampton Pumping Station, the Airport Road
Pumping Station, and the Bolton South Booster Pumping Station for re-chlorination. Chlorine
gas is applied at the Beckett Sproule Pumping Station for re-chlorination.
Sodium hypochlorite and aqua ammonia are applied at the Airport Road Pumping Station to
supply chloraminated water to York Region.
The west side of Mississauga and Brampton are serviced primarily by the Lorne Park Water
Treatment Plant. Several watermains link the two areas, allowing water to transfer from either
east to west or west to east. Refer to Figure 5 for the South Peel Water Distribution Flow Chart.
(http://www.peelregion.ca/pw/water/water-trtmt/lakeview.htm)
8
Lake Ontario
Screening
Prevents fish,
sticks and plants
from entering and
damaging
equipment
Conventional
OBM
Coagulation/Flocculation/Sedimentation
Ozonation
Kills bacteria
and breaks
down large
particles
Removal of
suspended and
dissolved solids
to improve filter
performance
BAC Contactors
Removal of
organic
materials from
water
Filtration (Sand/Gravel/GAC)
Removal of small
particles,
organics, and
microorganisms
Chlorination
(Disinfection)
Inactivation of
bacteria/diseasecausing organisms
Membrane Filtration
Fluoridation
Protects teeth
from cavities
Removal of small
particles and
microorganisms
Consumer
Figure 2: Lakeview Water Treatment Plant Process
9
2.2 Lorne Park Water Treatment Plant
(Drinking Water Works Number 210001317)
Figure 3: Lorne Park Water Treatment Plant
The Lorne Park Water Treatment Plant supplies water to primarily the west side of Mississauga
and Brampton and it is located on the north shore of Lake Ontario largely underground, beneath
public park land. Lorne Park has two treatment trains: a conventional treatment plant with
ultraviolet (UV) light disinfection, and an advanced treatment plant consisting of membrane
filtration, UV light, and granular activated carbon contactors (GACC).
10
Conventional/UV Treatment
Conventional/UV treatment consists of the following steps: coagulation, flocculation,
sedimentation, filtration, and disinfection by both ultraviolet (UV) light and chlorination. Refer
to Section 2.3 for a detailed description.
Membrane Filtration, Ultraviolet light, and Granular Activated Carbon Contactor (MUG)
Treatment
The MUG treatment process consists of modern, state-of-the-art, membrane filtration, UV light,
and granular activated carbon contactor (GACC) treatment. Refer to Section 2.5 for a detailed
description.
To ensure an adequate supply of safe drinking water to an increasing population, construction of
the MUG treatment train was commissioned in September 2012.
The Lorne Park Water
Treatment Plant has a total capacity of 500 million litres per day.
Refer to Figure 4 below for the Lorne Park Water Treatment Process flow.
The chemicals used at the Lorne Park Water Treatment Plant during the reporting period were:
aluminum chlorohydrate (ACH), citric acid, hydrofluosilicic acid, hydrogen peroxide, polymer,
sodium bisulphite, sodium hydroxide, sodium hypochlorite, and sulphuric acid.
(http://www.peelregion.ca/pw/water/water-trtmt/lorne-park.htm)
11
Lake Ontario
Screening
Prevents fish,
sticks and plants
from entering and
damaging
equipment
Conventional / UV
MUG
Coagulation/Flocculation/Sedimentation
Membrane Filtration
Removal of
suspended
and dissolved
solids to
improve filter
performance
Removal of small
particles and
microorganisms
Filtration (GAC/Sand)
Removal of small
particles,
organics, and
microorganisms
Ultraviolet (UV) Light
Chlorination
(Disinfection)
Inactivation of
bacteria/disease
causing organisms
GAC Contactors
Ultraviolet (UV) Light
Inactivates
pathogens and
controls taste
and odour
Inactivates
pathogens and
controls taste
and odour
Fluoridation
Protects teeth
from cavities
Removal of
residual
hydrogen
peroxide from
the water
Consumer
Figure 4: Lorne Park Water Treatment Plant Process
12
2.3 Conventional Water Treatment Process Description
Lake Ontario is the source for the South Peel Drinking Water System. As the
lake water enters the intake, it can be chlorinated. The chlorine kills bacteria and
prevents zebra mussels from growing in the intake pipe and obstructing the flow.
As the water enters the treatment facility, it passes through travelling screens.
The screens prevent items such as fish, sticks, shells, and aquatic plants
from entering the treatment facility and damaging equipment.
Low lift and backwash pumps are located in several pump stations.
Low lift pumps draw the lake water into the treatment plant.
Coagulation assists with the removal of turbidity and suspended matter
(particles) in the water. A coagulant (Alum or ACH) is added to the water. The
rapid mixer thoroughly mixes the coagulant with the water to help form sticky
particles.
Flocculation is the process of slow mixing that helps the sticky
particles collide with each other, forming larger and heavier
particles called floc.
In the sedimentation process, floc particles are removed from the water
by inclined plate settlers or the water is slowed down in large tanks to
allow particles to settle to the bottom. The settled solids are removed and
transferred to the wastewater treatment facility.
13
Filtration removes remaining particles and chlorine-resistant bacteria
and reduces the quantity of compounds that can cause tastes and
odours. The water travels through layers of granular activated carbon
(GAC), sand and gravel. Water starts at the top of the filter and
moves down between the granules by gravity.
Note: at the Lakeview Water Treatment Plant, one of the sixteen filters was converted from GAC
to anthracite in 2013.
When needed, the filters are backwashed (cleaned). Clean water is pumped up and through the
filter media, in a reverse flow, lifting and flushing out the floc particles that have accumulated in
the filter. The backwash water is treated in the backwash treatment facility prior to being
discharged into the lake.
The process of disinfection destroys harmful disease-causing organisms such as E. coli and
Giardia. Chlorine is the most common disinfectant used in water treatment.
Fluoride is added to the finished water to prevent cavities in our teeth. The finished water is then
stored in a reservoir and distributed to the customers through a series of pumping stations and
reservoirs.
Diesel-powered generators provide auxiliary or standby power for the facility. Standby power
ensures we can provide water in case of an emergency such as a massive power failure.
The water flows through watermains to houses, apartments, schools, commercial and industrial
premises. Refer to Figure 5 for the South Peel Water Distribution Flow Chart.
Note: To download a water treatment poster and to learn about the water treatment process, visit:
http://www.peelregion.ca/pw/water/water-trtmt/water-treatment-process.htm
14
2.4 Ozone, Biologically Active Carbon, and Membrane (OBM) Water Treatment Process
Description
Low lift pumps draw water from Lake Ontario into the treatment plant.
Ozone gas is generated on-site from liquid oxygen and
electricity.
The ozone is bubbled through the water in the
ozone contactors. Ozone kills bacteria and also helps to break
down substances that cause tastes and odours so that they are
more easily removed in the next treatment step.
The water then passes into the biologically active carbon contactors (BACC). These specially
designed contactors remove the biodegradable organic matter produced by the activity of the
ozone process. The BAC contactors are very good at adsorbing
organic matter from the water and this removal process keeps the
water stable after treatment by minimizing re-growth of bacteria in
the distribution system.
In the next treatment process, water passes through the ultra filtration
membrane system. These are specially designed water filters with very
small pores that the water is pulled through.
The membrane filters are so effective that they are capable of removing microorganisms and
producing water with very little turbidity.
Filtered water is directed to the weir box. The weir box stores water and is also
the location where chlorine and fluoride are added.
15
Treated water from both the conventional treatment and the OBM treatment processes flows by
gravity into the water storage reservoir. The water must remain in the
storage reservoir until adequate disinfection has occurred. Water leaves
the reservoir by way of High Lift Pumps and enters the distribution
system.
2.5 Membrane, Ultraviolet Light, Granular Activated Carbon and Membrane (MUG)
Water Treatment Process Description
Low lift pumps draw raw water from Lake Ontario into the treatment plant.
Raw water is pulled through state-of-the-art ultra filtration membranes
with pores small enough to filter out particles and many microorganisms.
Filtered water then passes through ultraviolet (UV) light units, which inactivate microorganisms,
for disinfection of the water. These special UV units can also be used to reduce taste and odour in
the water by a process called advanced oxidation. Advanced oxidation process uses hydrogen
peroxide, added upstream of the UV units, and a higher intensity of UV
light to oxidize (break apart) compounds that cause unpleasant taste and
odour. Advanced oxidation system would be used seasonally, when taste
and odour problems are at their peak due to Lake and temperature
conditions.
The water then flows into granular activated carbon contactors
(GACC), where it moves by gravity down through a matrix of carbon
granules. The GACCs eliminate any residual hydrogen peroxide from
the Advanced Oxidation process.
Chlorine and fluoride are added to the water on its way into the on-site storage reservoir, from
which it is pumped into the distribution system.
16
2.6 Water Distribution System
Mayfield West
Elevated Tank
Bolton Elevated Tanks
Dixie
Booster
Station
Snelgrove
Elevated Tank
West Brampton
Pumping Station
Reservoir
Bolton Standpipes
North Brampton
Pumping Station
& Reservoir
East Brampton
Pumping Station
& Reservoir
North
Bolton
Booster
Station
South
Bolton
Booster
& PRV
Tullamore
Pumping Station
& Reservoir
York Region
Maple Pumping
Station &
Reservoir
Airport Pumping
Station &
Reservoir
Meadowvale
Pumping Station
& Reservoir
Battleford
Booster
Beckett-Sproule
Pumping Station
& Reservoir
North
Streetsville
Elevated Tank
Streetsville
Pumping Station
& Reservoir
Herridge
Pumping Station
& Reservoir
Lorne Park Water
Treatment Plant
Hanlan
Pumping Station
& Reservoir
Silverthorn
Pumping Station
& Reservoir
Lakeview Water
Treatment Plant
Figure 5: South Peel Water Distribution System Flow Chart
17
3. Region of Peel and Drinking Water Compliance in Ontario
Drinking water quality in Peel is regulated by the Ontario Government through the Ministry of the
Environment (MOE). The Ontario drinking water legislation sets requirements for municipal
system owners and operating authorities with regards to the operation, level of treatment,
sampling and testing, certification of staff and water quality notification.
3.1 Annual Water Reports
To comply with the Drinking Water Systems regulation (Ontario Regulation 170/03) under the
Safe Drinking Water Act, 2002, every year, Peel prepares Water Quality Reports that provide
information on quality of water supplied and a Summary Report regarding the operation and
performance of the drinking water systems.
The Summary Report under Schedule 22 of the Ontario Regulation 170/03 includes a statement of
compliance with the terms and conditions of the drinking water regulations under the Safe
Drinking Water Act, 2002, for Peel’s drinking water systems and a summary of the quantities and
flow rates of water supplied. This report is made available to Regional Council by March 31 of
each year.
The Water Quality Reports and Summary Report are made available to the public to ensure Peel
consumers are kept informed. Each year, the reports are posted on the Region of Peel’s web site
(http://www.peelregion.ca/pw/water/quality/reports/) and their electronic or paper copies may be
obtained upon request by emailing the Region at [email protected] or calling
at 905-791-7800 ext. 4685.
Additionally, the Region of Peel places an ad in the local newspapers to inform its consumers
about the availability of the Water Quality Reports.
18
3.2 Sampling and Testing
In compliance with the drinking water legislation, drinking water systems are required to monitor
their water quality to ensure it meets provincial standards.
Peel regularly samples and tests raw, treated and distribution system water for a number of
microbiological, chemical and radiological parameters. Peel has always had an extensive water
sampling and monitoring program to better understand the quality of source water, ensure
effective treatment processes, and to diligently monitor and protect the drinking water supply.
Sampling and testing is conducted by trained and qualified operators, who collect water samples
from various sampling sites throughout the Region and immediately test them for first water
safety indicators. As part of Peel’s water quality monitoring programs, samples are also collected
for laboratory analysis for more than 150 health-related and aesthetic parameters.
The Ministry of the Environment (MOE) requires that all drinking water testing laboratories be
accredited by the Standards Council of Canada (SCC) based on proficiency evaluation conducted
by the Canadian Association for Laboratory Accreditation (CALA) as well as licensed by the
MOE for all drinking water tests performed. All laboratories used by Peel are accredited by the
SCC, licensed by the MOE, and adhere to strict drinking water sample collection, handling and
transport protocols as well as analytical and reporting procedures.
3.3 Certified Water Operators
All water treatment plant, distribution system and maintenance operators and technical staff have
appropriate Water Treatment, Water Distribution and Water Quality Analyst certification, as
required by the Ontario drinking water legislation. The MOE-mandated training and certification
program ensures that all operators are certified to industry recognized standards.
Peel has
established a continuing education program for all staff responsible for operating drinking water
systems. This helps operators to gain knowledge of the latest industry practices, technologies and
advanced processes and to effectively maintain system water quality and quantity.
19
3.4 Water Quality Notification
In compliance with the regulatory requirements, Peel reports every adverse water quality event to
the Ministry of Health and the Ministry of the Environment and immediately initiates corrective
action to address and resolve the problem and implement control measures to prevent its
recurrence. Peel has established a notification protocol for reporting of adverse water quality
events and makes these reports and data publicly available in the Water Quality Reports. A
summary of 2013 events may be found in Section 4 of this report.
3.5 Water System Inspections
On an annual basis, the Region of Peel drinking water systems undergo the Ministry of the
Environment (MOE) inspection program to confirm compliance with provincial drinking water
legislation. The MOE’s annual inspection program is an important aspect of drinking water
supply to our consumers.
Through this program, the Ministry ensures that Peel meets the sampling, testing and disinfection
requirements, treatment standards, and staff training requirements as stated in the Ontario
Regulations 170/03, 169/03, and 128/04 under the Safe Drinking Water Act, 2002.
MOE inspections provide Peel with an overview of how well our drinking water systems are
doing and how well we meet the province’s stringent regulations. They also provide an
opportunity to review our best management practices and, if necessary, implement new processes
to continually improve the operation and management of Peel’s drinking water systems.
20
4. How well did we do?
4.1 Operation
To protect the health of the public and to ensure consumers receive clean and safe water, the
Ministry of the Environment (MOE) has established the Ontario Drinking Water Quality
Standards (ODWS). These standards are set to ensure the water is free of disease-causing
organisms and hazardous and radioactive chemicals. In 2013, Peel monitored water quality by
undertaking tens of thousands of process samples and tests to ensure a safe and clean water
supply. Appendix A provides a summary of the water quality test results.
The MOE performs annual inspections on all municipal drinking water systems. Based on the
inspection findings, the MOE issues score cards. The score is based upon the questions posed by
the Ministry Inspector during each inspection. The South Peel (Lakeview and Lorne Park)
systems’ overall performance is excellent, and for the past three (3) inspection years has been in
the 90th percentile.
South Peel MOE Inspection Ratings
90.89
Year of Inspection
2013
100%
97.4%
2012
98.72%
97.53%
2011
100%
0
10
20
30
40
50
60
70
80
90
100
Rating (%)
Lakeview WTP
Lorne Park WTP
Figure 6: South Peel Systems MOE Inspection Rating Graph
21
During the period of January 1 through December 31, 2013, the that events were reported to the
Ministry of Health and/or the Ministry of the Environment for the South Peel Drinking Water
System are summarized in Tables 4.1.1, 4.1.2, and 4.1.3.
TABLE 4.1.1 Summary of Reportable Events – South Peel (Lakeview) Drinking Water
System (Waterworks # 210000568)- 2013
Event Location
York Boundary Monitoring
Location, Brampton
*Hydrants on Madill Blvd,
Mississauga
*Hydrant at 10 Tilbury Ct,
Brampton
*Hydrant on Sunpac Blvd
south of Exchange Dr,
Brampton
*Hydrant on Airport Rd
south of American Dr,
Mississauga
Mayfield Elevated Tank,
Caledon
Parameter/
Process Upset
Total chlorine
residual
Free chlorine
residual
Free chlorine
residual
Event
Date(s)
Result
Unit of
Measure
Corrective Action
Jan 18
>3.0
mg/L
Restored normal levels.
Feb 19
0.00
mg/L
Feb 27
0.01
mg/L
Free chlorine
residual
Mar 13
0.04
mg/L
Flushed system and re-sampled. Resamples met microbiological standards.
Free chlorine
residual
Mar 15
0.01
mg/L
Flushed system and re-sampled. Resamples met microbiological standards.
Total Coliform
Apr 23
1
CFU/100mL
Flushed system and re-sampled. Resamples met microbiological standards.
Flushed system and re-sampled. Resamples met microbiological standards.
Re-sampled, including upstream and
downstream locations. Re-samples met
microbiological standards.
Flushed system and re-sampled. Resamples met microbiological standards.
Flushed system and re-sampled. Resamples met microbiological standards.
Flushed system and re-sampled. Resamples met microbiological standards.
Hydrant at 4472 Shelby Cr,
Total Coliform
Jun 10
21
CFU/100mL
Mississauga
◊
Sampling Station at 421
Total Coliform
Jun 19
5
CFU/100mL
Marf Ave, Mississauga
Sampling Station◊ at 1
Total Coliform
Jul 17
2
CFU/100mL
Grassington Cr, Brampton
Sampling Station◊ at 3529
Flushed system and re-sampled. ReTotal Coliform
Jul 24
5
CFU/100mL
Golden Orchard Rd,
samples met microbiological standards.
Mississauga
Hydrant at 393 Mountainash
Flushed system and re-sampled. ReTotal Coliform
Aug 7
5
CFU/100mL
Rd, Brampton
samples met microbiological standards.
Flushed system and re-sampled. ReSampling Station◊ at 1106
Total Coliform Aug 23
6
CFU/100mL
samples met microbiological standards.
Parthia Cr, Mississauga
Reportable = Reportable to the Ministry of Health and/or Ministry of the Environment under O.Reg. 170/03
CFU/100mL = colony forming units per 100 millilitres
mg/L = milligrams per litre
* These locations were specifically visited to assess chlorine residual as part of Peel’s efforts toward optimization of
its flushing program
◊ Extreme high temperature and humidity were suspected contributors to these events. New control measures were
implemented to reduce potential for contamination on Sampling Station spouts.
22
TABLE 4.1.2 Summary of Reportable Events – South Peel (Lorne Park) Drinking Water
System (Waterworks # 210001317) - 2013
Event Location
Parameter/
Process Upset
Event
Date(s)
Result
Unit of
Measure
Corrective Action
Hydrant* on Matheson Blvd
Free Chlorine
Flushed to restore residual. Samples
at Terry Fox Way,
Feb 19
0.00
mg/L
Residual
collected met microbiological standards.
Mississauga
Hydrant* near 1545
Free Chlorine
Flushed to restore residual. Samples
Mar 19
0.03
mg/L
Woodeden Dr, Mississauga
Residual
collected met microbiological standards.
Total Coliform
Flushed system and re-sampled.
Sampling Station◊ at 2001
NDOGT
Jun 17
CFU/100mL
E.coli
Re-samples met microbiological standards.
Deanholme Rd, Mississauga
Flushed system and re-sampled.
Sampling Station◊ at 2510
Total Coliform
Jul 8
12
CFU/100mL
Re-samples met microbiological standards.
Jarvis St, Mississauga
Flushed system and re-sampled.
Sampling Station◊ at 3515
Total Coliform
Jul 10
2
CFU/100mL
Re-samples met microbiological standards.
Wolfedale Rd, Mississauga
Flushed system and re-sampled.
Sampling Station◊ at 55
Total Coliform
Jul 30
130
CFU/100mL
Re-samples met microbiological standards.
Theodore Dr, Mississauga
Reportable = Reportable to the Ministry of Health and/or Ministry of the Environment under O. Reg. 170/03
CFU/100mL = colony forming units per 100 millilitres
mg/L = milligrams per litre
NDOGT: No Data; Overgrown with Target Organisms
* These locations were specifically visited to assess chlorine residual as part of Peel’s efforts toward optimization of
its flushing program
◊ Extreme high temperature and humidity were suspected contributors to these events. New control measures were
implemented to reduce potential for contamination on Sampling Station spouts.
TABLE 4.1.3 Summary of Reportable Events – South Peel Distribution System
(Waterworks # 260094120) - 2013
Event Location
Parameter/
Process Upset
Event
Date(s)
Result
Unit of
Measure
Hydrant on Drew Rd,
Mississauga
Free Chlorine
Residual
Oct 9
0.01
mg/L
Hydrant on McVean Rd,
Brampton
Free Chlorine
Residual
Oct 28
0.03
mg/L
Corrective Action
Flushed to restore residual. Samples
collected met microbiological standards.
Flushing frequency increased at this asset.
Flushed to restore residual. Samples
collected met microbiological standards.
Flushing frequency increased at this asset.
Hydrants at 2878 Windwood
Flushed system and re-sampled.
4, 7
CFU/100mL
Dr and 6258 Starfield Cr,
Total Coliform
Dec 5
(respectively)
Re-samples met microbiological standards.
Mississauga
Hydrants at 6076 and 6115
Flushed system and re-sampled.
4, 12
CFU/100mL
Total Coliform Dec 16
(respectively)
Starfield Cr, Mississauga
Re-samples met microbiological standards.
Hydrant at 7755 Tenth Ln,
Flushed system and re-sampled.
Total Coliform Dec 17
2
CFU/100mL
Mississaufa
Re-samples met microbiological standards.
Reportable = Reportable to the Ministry of Health and/or Ministry of the Environment under O. Reg. 170/03
CFU/100mL = colony forming units per 100 millilitres
mg/L = milligrams per litre
23
4.2 Customer Service – Quality and Efficiency
In 2013, all customer calls were responded to and resolved in a timely manner. Peel staff has
made every effort to contact the consumers in person and satisfactorily address their questions.
Records of water quality calls received are logged in Peel’s database and kept on file.
Water Quality Enquiries Customer Service Index
1,450,000
1,200
1,350,000
1,000
1,300,000
800
1,250,000
600
1,200,000
1,150,000
400
1,100,000
Customer Enquiries
Region of Peel
Total Population
1,400,000
200
1,050,000
1,000,000
0
2008
2009
2010
2011
2012
2013
Year
Total Population
Customer Enquiries
Figure 7: Water Quality Enquiries Customer Service Index
Notes:
1) The high number of customer enquiries in 2008 is associated with the initiation and
advertisement of the Community Lead Testing Program in 2007.
2) Higher volume of public enquiries in 2011 due to capital improvement projects and drinking
water system maintenance.
24
5. Drinking Water Quality Programs
5.1 Municipal Drinking Water Licensing Program
Under the Safe Drinking Water Act, 2002 (SDWA), all municipal residential drinking water
system owners in Ontario must have a Municipal Drinking Water Licence (MDWL) to operate
their system. In order to be issued a Licence, the Ministry of the Environment (MOE) requires
owners to have the following five (5) prerequisites:
1. Drinking Water Works Permit (DWWP)
A permit describing the drinking water system and giving authority to establish or alter a drinking
water system. Peel has valid DWWPs for all its water systems.
2. Permit to Take Water (PTTW)
A valid permit to take water issued under the Ontario Water Resources Act (OWRA) specifying
the approved rate of water taking. The Region of Peel has a valid PTTW for each waterworks:
Lakeview Water Treatment Plant; Lorne Park Water Treatment Plant; Palgrave-Caledon East;
Caledon Village-Alton; Inglewood; and Cheltenham.
3. An accepted Operational Plan
The Operational Plan defines and documents the Quality Management System (QMS) for Peel’s
drinking water systems in accordance with the 21 Element requirements of the MOE’s Drinking
Water Quality Management Standard (DWQMS).
The Operational Plan outlines the policy
commitments and associated procedures, responsibilities and evaluation measures that ensure
drinking water quality and safety in all processes for water treatment and distribution, from source
to tap.
25
4. Accredited Operating Authority (third-party audit of the QMS)
Municipal residential drinking water system owners must ensure that their operating authorities
are accredited. Peel as the Operating Authority of the South Peel Distribution; Palgrave-Caledon
East; Caledon Village-Alton; Inglewood; and Cheltenham Drinking Water Systems achieved Full
Scope – Entire DWQMS Accreditation on August 26, 2011. Full Scope Accreditation recognizes
that the Operating Authority has a QMS in place that conforms to the DWQMS as documented in
the Operational Plan. Peel's QMS has been maintained and improved over the past five (5) years.
In May 2012 the MOE designated two new accreditation bodies under the SDWA. In June 2012
the Region of Peel transferred its accreditation to SAI Global as the third-party auditor for the
purposes of providing accreditation auditing services for a term that extends to August 26, 2014.
5. Financial Plan
Ontario Regulation 453/07 Financial Plans mandates municipal drinking water system owners to
prepare a long term strategy to ensure the financial sustainability of drinking water systems. The
Water Division’s Financial Plan was prepared and approved by Council Resolution in June 2010
and submitted to the Ontario Ministry of Municipal Affairs and Housing (MMAH). The Financial
Plan at a minimum is required to be updated; approved by Council Resolution; and submitted to
the MMAH every five (5) years prior to an application for the renewal of the Municipal Drinking
Water Licence.
Summary of Approvals and Permits
Peel has satisfied all the approvals and permits of the Municipal Drinking Water Licensing
Program and has been operating all municipal drinking water systems under the new DWWPs and
MDWLs since late November 2009. Municipal Drinking Water Licences are valid for five (5)
years.
Peel will apply for Licence renewal for each municipal drinking water system in May
2014 to ensure continued authority to operate under the SDWA.
26
For more information on Peel’s Municipal Drinking Water Licensing Program please visit the
following link: http://www.peelregion.ca/pw/water/quality/dwqms-peel.htm#2
5.2 Source Water Protection
The Clean Water Act, 2006, came into effect on July 3, 2007 with the promulgation of the initial
set of source water protection regulations. The focus of the legislation is to protect existing and
future planned municipal sources of drinking water. The source protection process is driven by
locally-based Source Protection Committees that consist of appointed representatives from
municipal, industry, commerce and agricultural sectors and the public at large. The Region of
Peel falls under the jurisdiction of three Source Protection Authorities as follows:
•
Credit Valley-Toronto-Central Lake Ontario (CTC) Source Protection Area; most of the
Region of Peel’s groundwater and surface water intakes fall within this SPA
(www.ctcswp.ca)
•
South Georgian Bay Lake Simcoe (SGBLS) Source Protection Area; only Palgrave Well
no. 3 falls within this SPA (www.ourwatershed.ca)
•
Halton-Hamilton (H-H) Source Protection Area; none of the Region’s groundwater
systems or surface water intakes lies within this SPA (www.protectingwater.ca)
Region of Peel has participated in the planning phases of the source protection planning by
carrying out technical studies for assessment reports and policy development through Region of
Peel’s representation on the Source Protection Committees and working groups whose work led
to the development of Proposed Source Protection Plans.
Source Protection Plans for H-H, CTC and SGBLS have been recently submitted to the Minister
of the Environment for approval. All three plans have significant drinking water threat policies.
There are monitoring and reporting policies for all significant threat policies.
27
The Region of Peel has an obligation to comply with the Source Protection Plans once approved.
Peel is currently preparing for the implementation of Part IV of the Clean Water Act. One of the
major steps taken by Peel is the appointment of the Risk Management Official and Risk
Management Inspector in 2012. Peel is now working on developing new business processes to
review future development applications in vulnerable areas and perform risk management of
existing significant drinking water threats (SDWTs), as identified through a threats verification
exercise led by Peel in 2012 and 2013. A comprehensive database management, filing and records
keeping system is being developed using internal resources. It is planned for these new business
processes to be in place in the first quarter of 2014. Peel has also started to update its Official
Plan to conform to the approved Source Protection Plans by 2015.
Surface Water Supply Protection
In partnership with the Source Protection Committees for Source Protection Regions, which use
Lake Ontario as a source of drinking water, the intake protection zones and potential drinking
water threats for the drinking water supplies have been identified. The Collaborative Study to
Protect Lake Ontario Drinking Water is a Peel led initiative that includes 19 municipalities, from
Niagara Region to Prince Edward County along the Lake Ontario shoreline.
The Collaborative Project includes the following components:
•
Lake wide models to evaluate physical processes in Lake Ontario and enable the
delineation of intake protection zones for municipal water treatment plants.
•
Watershed pollutant loading studies to evaluate pollutant loading to Lake Ontario.
•
Identification of potential drinking water threats (chemical or pathogen) to each municipal
drinking water intake.
Quantitative Microbial Risk Assessments (QMRAs) for the treatment processes at Lakeview and
Lorne Park Water Treatment Plants were completed in 2012. The study concluded that both plants
provide very high quality drinking water; the level of public health risk from water produced at
28
Lakeview and Lorne Park WTPs is at least ten times lower than the World Health Organization
and Health Canada acceptable level of risk for drinking water.
For more information on Source Water Protection in Peel, please visit the following link:
http://www.peelregion.ca/pw/water/source-water/need-to-protect.htm
5.3 Private Well Abandonment Program
The Region of Peel implemented a Private Well Abandonment Program for decommissioning of
old, unused private wells within Peel.
This work is performed in accordance with the
requirements of Ontario Regulation 903. The program intends to gradually eliminate potential
pathways of groundwater contamination in areas where groundwater is a source for drinking
water. The program is carried out on a first come, first serve basis, with each well
decommissioning request being evaluated prior to the commencement of any decommissioning
work.
A total of 83 private wells throughout the Region of Peel were decommissioned under this
program in 2013. The increase in program participation has grown significantly since 2011. The
increase is attributed to Peel’s efforts toward public awareness through public events, newspaper
ads, mobile road signs, as well as outreach to local real estate firms to help promote the program
to individuals purchasing property in rural areas of Peel.
For more information on Peel’s Private Well Abandonment Program, please visit the following
link: http://www.peelregion.ca/pw/water/water-trtmt/wellhead-abandon.htm
5.4 Watermain Renewal Program
Peel’s overall infrastructure is aging, requiring more investment in preventive and planned
maintenance. In response, Peel has established a comprehensive asset management program,
which includes watermain assessment and renewal. The program is an ongoing plan of upgrading
Peel’s watermain system to ensure long term integrity.
The program involves repair or
29
replacement of existing mains to improve water flow, ensure good quality water and upsize if
required to meet future planning needs; all to provide a higher level service to our consumers.
Peel determines priority of water main replacement based on the following factors:
•
Watermain age
•
Water quality trends
•
Watermain size and material type
•
Watermain breaks and leak history
•
Hydraulic performance of watermain
•
Future municipal and city projects and road re-construction
•
Cost of replacement
The majority of the watermain replacement projects are undertaken in partnership with road and
sewer renewal projects for improved cost effectiveness and minimized public inconvenience.
Using these criteria, Peel plans the watermain renewal program in a financially responsible
manner.
In 2013, 27.2 km of watermain were replaced in the Region of Peel.
5.5 Community Lead Testing Program
Established in 2007, Peel’s Community Lead Testing Program fulfills the legislative requirements
under the Ontario Regulation 170/03, Schedule 15.1. This program requires the sampling and
testing of drinking water for lead from private residential and private non-residential locations as
well as distribution hydrants.
30
Peel’s Community Lead Testing Program sampling locations are selected based on the following
criteria:
•
Any homes or buildings built prior to 1960
•
Any plumbing connected to or suspected to be connected to lead service pipes
•
Any plumbing made out of or suspected of being made out of lead
The Community Lead Testing Program is conducted semi-annually between the dates of
December 15 to April 15 and June 15 to October 15 each year.
Every sampling period, Peel staff recruits volunteers of homes and businesses to participate in the
program. Sampling appointments are booked with volunteers over the phone. Upon completion
of sample analysis at a fully accredited and licensed laboratory, the test results reports are mailed
to their respective participants and assistance is provided in interpretation of the data.
Testing performed in 2013 revealed mostly non-detected or very low levels of lead in drinking
water at the tap. All residential and non-residential plumbing samples tested, with an exception of
one, met the standard for lead levels in drinking water of 10 parts per billion. Results for 2013
sampling are summarized in Appendix A of this report. Results of this program also aid in the
asset management and water main renewal program.
The Region of Peel welcomes the public to participate in our lead testing program. To check if
your residence qualifies for a free lead test of your drinking water, please contact us at 905-7917800, ext 4685 or visit our website: http://www.peelregion.ca/pw/water/quality/lead-in-water.htm
5.6 Watermain Flushing Program
The Region of Peel’s watermain flushing program is another element of the multi-barrier
approach to ensuring safe drinking water. The primary objective of the watermain flushing
program is to maintain adequate chlorine residuals in the water distribution system. Under the
Safe Drinking Water Act, 2002, Ontario Regulation 170/03 stipulates the acceptable chlorine
31
residual range. Certified Water Operators measure and record the chlorine residual at each flush.
Flushing is conducted at locations where a low water demand may occur, such as dead-ends and
new subdivisions. Flushing frequency is greater in areas where the water demand is lower.
Flushing is also conducted following water system repairs and other situations where a check of
chlorine residual is warranted.
5.7 Hydrant Inspection Program
The Region of Peel hydrant inspection program fulfils a number of
purposes. An annual inspection is necessary to determine the sustained
functionality of each fire hydrant and hydrant branch valve. The flushing
part of the inspection also serves to maintain chlorine residual at the
hydrant. Fire hydrant components that are in need of repair are identified
during the inspection. Deficiencies that affect the hydrant’s operability are
handled on a priority basis.
In 2013, Peel completed the installation of hydrant flow identifiers. These flow markers are in the
shape of a Maltese cross. They are colour-coded and designed to let the fire
department know what the available flow is at the hydrant closest to the fire. The
markers are reflective, making them highly visible at night.
32
5.8 Drinking Water Sampling Station Program
In 2013, Peel continued with its program to install drinking water sampling
stations throughout the Region of Peel for the purpose of obtaining samples for
regulated water quality testing. The use of sampling stations has reduced the
impact on customers by decreasing the need to enter homes or business
facilities where hours of operation can limit access. In addition to unlimited
access, Water Operations also benefits by having added control over important
sampling conditions such as sample site cleanliness and security.
A number of sampling stations were installed in South Peel in 2013, and that
initiative continues, with sampling stations being included during water
infrastructure expansion, watermain replacement, and other opportunities.
33
APPENDIX A
SUMMARY OF WATER TESTING RESULTS
Terms you need to know when reviewing the water testing results in this report
Term
Definition
MAC
Maximum Acceptable Concentration
IMAC
Interim Maximum Acceptable Concentration
Aesthetic
Objectives (AO)
Operational
Guidelines (OG)
NTU
AO are established for substances that affect the taste, smell and colour of
water or interfere with water quality control practices. These substances
do not affect health.
OG are established for substances that need to be controlled to ensure the
efficient treatment and distribution of water
Nephelometric Turbidity Unit
ND
Not Detected
TCU
True Colour Units
CFU/mL
CFU/100mL
µS/cm
L
µg/L
mg/L
<
Colony Forming Units per millilitre
Colony Forming Units per 100 millilitres
microSiemens per centimetre
litre
micrograms per litre. This is a measure of concentration of a substance in
water, also called parts per billion (ppb).
milligrams per litre. This is a measure of concentration of a substance in
water, also called parts per million (ppm).
less than
34
Water Safety Indicators Information (E.coli, Total Coliform, HPC)
 Escherichia coli (E.coli)
Escherichia coli (E.coli) is a fecal coliform that can be detected using approved lab methods.
E. coli is present in fecal matter and prevalent in sewage, but is readily destroyed by chlorine. It
is a strong indicator of recent fecal pollution. If E. coli is detected in a sample of drinking water,
corrective action needs to be taken and confirmatory samples collected.
 Total Coliform
Total Coliform bacteria are part of a family of bacteria called Enterics. Coliform bacteria grow
under the same conditions as disease-causing bacteria, which allows us to use them as indicator
organisms. Presence of coliform bacteria in a sample of drinking water signifies potentially
inadequate treatment. If coliforms are detected in a sample of drinking water, corrective action
needs to be taken and confirmatory samples collected.
 Heterotrophic Plate Count
Heterotrophic plate count (HPC) results give an indication of overall water quality in drinking
water systems. HPC results are used as a tool for monitoring the overall quality of the water
immediately following treatment and in the distribution system. HPC is not an indicator of water
safety but is used as an indicator of water integrity within the distribution system.

Disinfection By-products
Disinfection of drinking water is essential to protect the public from waterborne infectious and
parasitic diseases. Disinfection inactivates bacteria in the water and protects the water pipes from
any subsequent contamination during storage or distribution. The most commonly used drinking
water disinfectant is chlorine. The use of chlorine may lead to the formation of by-products,
including trihalomethanes (THMs).
THMs are formed when the chlorine combines with
naturally-occurring organic compounds in the water.
35
Summary of Microbiological Testing for South Peel (Lakeview, Lorne Park, and
Distribution) Drinking Water System for the Reporting Period of January 1 to December
31, 2013
Sample Type
Number of
Samples
Range of
E. coli Results
(CFU/100mL)
(Min - Max)
Range of
Total Coliform
Results (CFU/100mL)
(Min - Max)
Number of
HPC Samples
Range of HPC
Results (CFU/mL)
(Min - Max)
Raw
107
0 - 24
0 - >2000
107
0 - 3100
Treated
444
0
0
150
0-2
Distribution
5554
0 - NDOGT
0 - NDOGT
5554
0 - 100
Ontario Drinking Water Quality Standards: E. coli = 0 CFU/100mL; Total Coliform = 0 CFU/100mL
NDOGT = No Data; Overgrown with Target Organisms
Summary of Testing and Sampling Carried out in Accordance with the Requirement of an
Approval, Order, Permit, Licence or Other Legal Instrument
Summary of Results for Total Suspended Solids (TSS) on Process Waste Water at the
Lakeview and Lorne Park Water Treatment Plants, As Required by the Municipal
Drinking Water Licence, Tested at an Accredited, Licensed Laboratory for the Reporting
Period of January 1 to December 31, 2013
TSS Sampling Location
Units
Standard or
Requirement
Range of
Results
(Min - Max)
Average
Lakeview WTP
Wastewater Supernatant
mg/L
≤15 as an annual average
<1 – 80
16.78*
Lakeview WTP
Membrane Backpulse
mg/L
≤15 as an annual average
<1 - 82
10.60
Lorne Park WTP
Wastewater Supernatant
mg/L
≤15 as an annual average
3 - 63
8.97
* Annual average TSS exceedence reported to the Ministry of the Environment, as required
36
Summary of Results for Inorganic Parameters per Schedule 23 of O.Reg. 170/03 Tested at an
Accredited, Licensed Laboratory on Annual Grab Samples of Treated Water Collected During
the Reporting Period Jan 1 to Dec 31, 2013
Test Parameter
Units
MAC
Lakeview
Result
Lorne Park
Result
Antimony (Sb)
µg/L
6
<0.50
<0.50
Arsenic (As)
µg/L
25
<1.0
<1.0
Barium (Ba)
mg/L
1.0
0.023
0.024
Common in sedimentary rocks
Boron (B)
mg/L
5.0
0.022 - 0.025
0.023
Normally found in very small levels in drinking
water
Cadmium (Cd)
mg/L
0.005
<0.00010
<0.00010
Rare element unlikely to be present as natural
contaminant in drinking water
Chromium (Cr)
mg/L
0.05
<0.005
<0.005
Trivalent chromium naturally occurs and is not
considered toxic
Mercury (Hg)
mg/L
0.001
<0.00010
<0.00010
Sources in drinking water can be air pollution,
waste incineration and metal refining operations
Selenium (Se)
mg/L
0.01
<0.002
<0.002
Uranium (U)
µg/L
20
0.32 - 0.37
0.34
Parameter Information
Naturally occurring metalloid rarely detected in
Ontario Drinking Water
Sometimes found in high concentrations in
ground water in hard rock areas through the
natural dissolution of arsenic-containing
minerals
Naturally occurs in water at trace levels
Normally occurring in granite and other mineral
deposits, leaches into water
37
Summary of Community Lead Testing Program Results per Schedule 15.1 of O. Reg. 170/03
Tested at an Accredited, Licensed Laboratory on Plumbing and Distribution Water Samples
Collected During the Reporting Period Jan 1 to Dec 31, 2013
Test Location
Number of
Samples
Range of Results
(Min – Max)
Unit of Measure
Number of
Exceedences
Lead in Plumbing
100
<0.155 – 18.0
µg/L
1
Lead in Distribution
20
<0.50 – 2.50
µg/L
0
pH in Plumbing
50
6.92 – 8.20
pH units
N/A
pH in Distribution
20
6.70 – 8.20
pH units
N/A
Alkalinity in Distribution
20
86 – 95
mg/L
N/A
Summary of Results for Other Parameters Tested at an Accredited, Licensed Laboratory on
Grab Samples of Treated Water Collected During the Reporting Period Jan 1 to Dec 31, 2013
Units
Type of
Objective
Acceptable
Range /
Upper
Limit
Lakeview
Result /
Range
Lorne Park
Result /
Range
Copper (Cu)
µg/L
AO
1000
<1.0
12 - 26
Naturally occurring and also used
extensively in domestic plumbing
Fluoride (F)
mg/L
MAC
1.5
<0.10 – 0.49
0.51
Added to water in optimum level
for control of tooth decay
Iron (Fe)
µg/L
AO
300
<100
<100
Lead (Pb)
µg/L
MAC
10
<0.50
<0.50
Manganese
(Mn)
µg/L
AO
50
<2.0
<2.0
Nitrite (NO2)
mg/L
as N
Nitrate (NO3)
mg/L
as N
<0.015
<0.010
<0.010
<0.010
0.385
1.4
0.38
0.34
<0.015
<0.010
<0.010
<0.010
0.375
0.52
0.40
0.25
Test
Parameter
MAC
MAC
1.0
10.0
Parameter Information
Naturally occurring in mineral
deposits and from sediment decay
Only present as a result of corrosion
of lead solder, lead-containing brass
fittings or lead pipes
Naturally occurring in mineral
deposits and from sediment decay
Present in ground water, and is
oxidized to nitrate when chlorinated
Present in ground water as a result
of plant or animal material decay,
fertilizers, sewage or treated
wastewater
Note: Nitrate and Nitrite are sampled quarterly
38
Summary of Results for Organic Parameters Tested per Schedule 24 of O. Reg. 170/03 at an
Accredited, Licensed Laboratory on Annual Grab Samples of Treated* Water Collected
During the Reporting Period Jan 1 to Dec 31, 2013
Note: Organic parameters are present to some degree in all water supplies. The Region of Peel tests
these parameters to ensure the water meets the Ontario Drinking Water Quality Standards.
Test Parameter
Units
MAC
Lakeview
Result
Lorne Park
Result
Parameter Information
Alachlor
µg/L
5
<0.5
<0.5
Herbicide for weed control banned in 1985
Aldicarb
µg/L
9
<5
<5
Aldrin + Dieldrin
µg/L
0.7
<0.01
<0.01
Atrazine + N-dealkylated
metobolites
µg/L
5
<1
<1
Herbicide on corn crops for annual grass
control. It is highly persistent and
moderately mobile in soil
Azinphos-methyl
µg/L
20
<2
<2
Insecticide against foliage-feeding insects
Bendiocarb
µg/L
40
<2
<2
Benzene
µg/L
5
<0.10
<0.10
Benzo(a)pyrene
µg/L
0.01
<0.009
<0.009
Bromoxynil
µg/L
5
<0.5
<0.5
Carbaryl
µg/L
90
<5
<5
Insecticide used in agriculture and forestry
Carbofuran
µg/L
90
<5
<5
Insecticide used in agriculture
Carbon Tetrachloride
µg/L
5
<0.10
<0.10
Chlordane (Total)
µg/L
7
<0.01
<0.01
Chlorpyrifos
µg/L
90
<1
<1
Cyanazine
µg/L
10
<1
<1
Diazinon
µg/L
20
<1
<1
Dicamba
µg/L
120
<1
<1
1,2-Dichlorobenzene
µg/L
200
<0.20
<0.20
Insecticide used in low quantities for
control of specified insects. Banned in
1990s
Pesticides for insect control banned in 1969
Insecticide used in buildings and
greenhouses
Present in gasoline and other refined
petroleum products
Formed during the incomplete burning of
organic matter and poorly adjusted diesel
exhaust
Herbicide for control of specific weeds
Only found in ground water from old
chlorinated solvent industry sites
Insecticide once used in agriculture, banned
in 1994
Common insecticide for insect control
Herbicide for control of weeds in crop and
non-crop areas
Insecticide for dwelling pests, flies, ants
and cockroaches
Herbicide for weed control in grain crops
Used in chemical blends
39
1,4-Dichlorobenzene
µg/L
5
<0.20
<0.20
Was widely used in toilet pucks and
mothballs, banned in 1988
Dichlorodiphenyltrichloroethane
(DDT) + metabolites
µg/L
30
<0.02
<0.02
DDT use was banned in Ontario in 1998
1,2-Dichloroethane
µg/L
5
<0.20
<0.20
Used as a solvent and fumigant
1,1-Dichloroethylene
(vinylidene chloride)
µg/L
14
<0.10
<0.10
Dichloromethane
µg/L
50
<0.50
<0.50
2-4 Dichlorophenol
µg/L
900
<0.5
<0.5
2,4-Dichlorophenoxy acetic acid
(2,4-D)
µg/L
100
<1
<1
Diclofop-methyl
µg/L
9
<0.9
<0.9
Dimethoate
µg/L
20
<3
<3
Dinoseb
µg/L
10
<1
<1
Diquat
µg/L
70
<7
<7
Diuron
µg/L
150
<10
<10
Glyphosate
µg/L
280
<10
<10
Heptachlor + Heptachlor
Epoxide
µg/L
3
<0.01
<0.01
Insecticide once used in agriculture, banned
in 1969
Lindane (Total)
µg/L
4
<0.006
<0.006
Insecticide used for seed treatment
Malathion
µg/L
190
<5
<5
Methoxychlor
µg/L
900
<0.02
<0.02
Insecticide
Metolachlor
µg/L
50
<0.5
<0.5
Selective herbicide for pre-emergence and
pre-plant broad leaf weed control
Metribuzin
µg/L
80
<5
<5
Herbicide for control of weed and grasses
Monochlorobenzene
µg/L
80
<0.10
<0.10
Paraquat
µg/L
10
<1
<1
Parathion
µg/L
50
<1
<1
Pentachlorophenol
µg/L
60
<0.5
<0.5
Phorate
µg/L
2
<0.5
<0.5
Used in the food packaging industry and
the textile industry for furniture and
automotive upholstery
Industrial solvent for paint and degreasing
agent
Present in drinking water only as a result of
industrial contamination
Herbicide for cereal crop and lawn weed
control
Herbicide grass control in grains and
vegetables
Miticide and insecticide
Contact herbicide and desiccant. It is no
longer used in Ontario
Herbicide used as a crop desiccant in seed
crops
Herbicide for control of vegetation in crop
and non-crop areas
Herbicide for weed control
Insecticide used in fruits and vegetables
Industrial solvent
Highly toxic herbicide used for desiccation
of seed crops
Insecticide for foliar pests and adult stage
of root maggots
It is rarely found today but was extensively
used as a pesticide and wood preservative
Insecticide for sucking insects and larvae
40
Herbicide for broad leaf weed and brush
control on roads
Primarily produced by the reaction of
chlorine and natural organics
Picloram
µg/L
190
<5
<5
Polychlorinated
Biphenyls(PCB)
µg/L
3
<0.05
<0.05
Prometryne
µg/L
1
<0.3
<0.3
Herbicide used on select grass and weeds
Simazine
µg/L
10
<1
<1
Herbicide for pre-emergence weed control
Total Trihalomethanes (THM) *
µg/L
100
Temephos
µg/L
280
<10
<10
Terbufos
µg/L
1
<0.5
<0.5
Insecticide
Tetrachloroethylene
µg/L
30
<0.10
<0.10
Industrial solvent
2,3,4,6-Tetrachlorophenol
µg/L
100
<0.5
<0.5
Was normally used to preserve wood
Triallate
µg/L
230
<1
<1
Trichloroethylene
µg/L
50
<0.9
<0.9
Industrial solvent
2,4,6-Trichlorophenol
µg/L
5
<0.5
<0.5
Pesticide
2,4,5-Trichlorophenoxy acetic
acid (2,4,5-T)
µg/L
280
<1
<1
Herbicide
Trifluralin
µg/L
45
<0.10
<0.10
Herbicide for summer weed control
Vinyl Chloride
µg/L
2
<0.5
<0.5
Synthetic chemical used in making PVC
33.7 *
Primarily produced by the reaction of
chlorine and natural organics
Insecticide for mosquito and black fly
larvae control
Herbicide for wilds oat control in crops
* THM: Annual running average of samples collected quarterly in the water distribution system.
During the reporting period, no test results for parameters included in Schedules 23 and 24 of O. Reg.
170/03 exceeded half of the Maximum Acceptable Concentration.
41
Operational Parameters - Annual Minimum, Maximum, and Average Results During the
Reporting Period Jan 1 to Dec 31, 2013
Treatment Plants
Number
of
Samples
Units
Treated Water Turbidity
8760*
NTU
Free Chlorine Residual
Primary Disinfection
8760*
Treated Water Fluoride
Parameter
Conventional Filter
Effluent Turbidity
Membrane Filter Effluent
Turbidity
Acceptable
Range /
Upper Limit
Results
(Minimum, Maximum, Average)
Lakeview
Lorne Park
Min
Max
Avg
Min
Max
Avg
1.0
0.01
3.09
0.03
0.02
0.53
0.04
mg/L
0.05 - 4.00
0.76
4.221
1.33
0.59
2.12
1.33
8760*
mg/L
1.5
0.20
1.02
0.58
0.23
0.83
0.68
8760*
NTU
0.3**
0.01
3.00
0.04
0.02
2.98
0.06
8760*
NTU
0.1†
0.01
1.00
0.01
0.01
1.00
0.01
* 8760 represents continuous monitoring. Continuous monitoring equipment samples water at a
minimum frequency of once per minute. Occasional outlying results occur due to equipment
maintenance, programming updates, or signal anomalies. Brief turbidity spikes occur occasionally due
to air bubbles in the continuous monitoring equipment.
1
Chlorine spike for <7 minutes on Dec 31 when a reservoir cell was placed back into service
** Conventional filter effluent turbidity must be below 0.3 NTU in 95% of the readings each month.
†
Membrane filter effluent turbidity must be below 0.1 NTU in 99% of the readings each month.
Note: Maximum turbidity limit of 1.0 NTU for 15 consecutive minutes in filtered water (O. Reg. 170/03
Schedule 16-3 (6).
Distribution System
Parameter
Free Chlorine Residual
Secondary Disinfection
Number of
Samples
Units
5554
mg/L
Acceptable
Range
0.05 - 4.00
Results
(Minimum, Maximum, Average)
Min
Max
Avg
0.42
1.82
1.01
42
What are my raw (source) water characteristics?
Source: Lake Ontario
Units
Lakeview
Result
Min-Max
Lorne Park
Result
Min-Max
Conductivity
@25C
µS/cm
310 - 340
300 - 340
Hardness
mg/L
(CaCO3)
120
120
pH
pH units
6.83 - 8.27
6.83 - 8.59
Sulphate (SO4)
mg/L
25 - 25.9
25 - 26.6
C
2.4 - 21.86
3.83 - 25.00
Varies seasonally
NTU
0.21 - 71.6
0.09 - 86.85
Tiny suspended particles of
organic or inorganic matter
Water
Parameters 2013
Temperature
Turbidity
o
Parameter Information
Related to inorganics such as
minerals dissolved in water
Naturally occurring; related to
mineral content
Indicates water acidity
Naturally occurring
43
What are my drinking water characteristics?
Water
Parameters
2013
Type of
Objective
Acceptable
Range/Upper
Limit
Lakeview
Result
Min-Max
Lorne Park
Result
Min-Max
Units
Alkalinity
OG
30-500
86 - 220
92 - 95
mg/L
Chloride
AO
250
10 - 31
25.8 - 32
mg/L
Conductivity
@25C
N/A
N/A
310 - 480
318 - 360
µS/cm
Hardness
OG
80-100
120 - 130
120 - 130
mg/L (CaCO3)
Grains/Gallon
Iron
AO
300
<100
<100
mg/L
Manganese
AO
0.05
<2.0
<2.0
mg/L
pH
OG
6.5-8.5
7.05 - 7.45
6.81 - 8.32
pH units
Sodium*
AO
200
13 - 18
15 - 20
mg/L
Parameter Information
Water resistance to
effects of acids added to
water
Non-toxic material
naturally present in
drinking water.
Related to inorganics
such as minerals
dissolved in water
Naturally occurring;
related to mineral
content
In ground water as a
result of mineral
deposits and chemically
reducing underground
conditions
In ground water as a
result of mineral
deposits and chemically
reducing underground
conditions
Indicates water acidity
Naturally occurring or
due to water softening
o
Temperature
AO
15
1.76 - 22.24
2.39 - 20.5
C
Varies seasonally
Total
Refers mainly to
Dissolved
AO
500
160 - 229
170 - 186
mg/L
inorganic substances
Solids
dissolved in water
* The Medical Officer of Health is notified when Sodium concentration exceeds 20 mg/L (MAC) if a
report to Health has not been made in the preceding 57 months
44
APPENDIX B
FREQUENTLY ASKED QUESTIONS AND ANSWERS ON WATER QUALITY
 Is my water safe to drink?
To protect public health, the Ministry of the Environment has established the Ontario Drinking
Water Quality Standards (ODWS). These standards help ensure that water used by the public is
free from disease-causing organisms, hazardous amounts of toxic chemicals and radioactive
materials.
 Why do we use chlorine?
Chlorine is used to kill bacteria, viruses and other organisms that can cause illness. Ontario
Regulation 170/03 regulates the amount of chlorine that must be added. The regulation states that
we must maintain free chlorine residual at a minimum level 0.05 mg/L and should not exceed a
maximum level of 4.0 mg/L.
 Is the water hard?
Hardness is typically dissolved calcium and magnesium in the water measured as calcium
carbonate. Upon heating, hard water has a tendency to form scale deposits or a white film and can
form excessive scum with regular soaps.
Conversely, soft water may result in accelerated
corrosion of water pipes. The water in the South Peel system is considered to be moderately hard.
 Should I buy a water softener?
The purchase of a water softener is based mostly on personal preference. Soap suds are formed
more readily with soft water, therefore less detergent is used. The use of a water softener also
reduces the formation of hardness scale in pipes and hot water tanks. Some consumers do not like
the feel of soft water. For example, after rinsing you may still feel a soap film on your skin if you
used soft water.
45
 Why does my kettle get a white film inside?
When water is boiled, calcium and magnesium precipitate out of the water and deposit on the
element and inner surfaces of the kettle. This does not pose a health risk. The deposit can be
controlled by regular rinsing with vinegar or lemon juice.
 Why does the water sometimes look “cloudy” or “milky”?
Tiny bubbles of air in the water cause the cloudiness. Those bubbles may also cause the water to
appear white or foamy, similar to the appearance of water in a rushing stream. This does not
indicate any problem and clears when the water is left to stand for a few minutes. This is an
aesthetic issue, not a health concern. If cloudy water persists, please notify the Region of Peel so
that the matter can be investigated.
 Is fluoride added to my water?
Fluoride is added to the South Peel drinking water supply, which serves the cities of Brampton
and Mississauga and southern parts of Caledon, including the Town of Bolton. The amount of
fluoride in the drinking water supply is regulated and is maintained at an optimal level that
prevents tooth decay.
 Why does the water sometimes look “rusty”, yellow or Tea-like?
Yellow water is a common occurrence. Excessive levels of iron in drinking water may impart a
yellow to brownish colour, often seen on laundered items, plumbing fixtures and in the water
itself. Running your tap for a few minutes can clear the colour. No health risks are associated
with this discolouration. If you are experiencing problems and your neighbours are not, the hot
water tank or the pipes in your home are likely causing the problem.
46
 Does the Region of Peel knock on the door to test water or leave a bottle to fill?
Some of our water programs require testing on private premises, such as residential homes or
businesses. This would only be done by Peel with prior arrangements with the owner or tenant of
the premise.
Based on the stringent provincial guidelines, drinking water samples must be
collected and handled by qualified persons and analysed at an accredited laboratory; therefore,
Peel staff would not leave a bottle at the door requesting a sample of water for testing, and will
always carry a Region of Peel identification card.
There are many responsible home water treatment businesses that offer products that live up to
their claims. Unfortunately, some companies and salespersons resort to grabbing the public’s
attention and misinforming them about the safety of the municipal drinking water supplies in an
effort to sell their products.
To ensure that you are informed about the water quality in Peel and less likely to become a target
for a company trying to sell you costly and inappropriate water treatment equipment, or if you
have questions or concerns, please contact our Water Quality Team at 905-791-7800 ext 4685 or
via e-mail to [email protected]
 Why is lead sometimes present in water?
Lead is a metal that can dissolve in water. Historically, lead compounds were used in plumbing
fittings and in solder to join pipes together in water distribution systems. If water stays in a piping
system that contains lead for long periods of time, lead may dissolve into the water.
 How does lead affect my health?
For more information contact Peel Heath at http://www.peelregion.ca/health/
To view our Lead Pamphlet, please visit:
http://www.peelregion.ca/health/topics/injury/pdf/lead-july09.pdf
47
Water Quality At Home Tips
Water Quality
Concern
Chlorine Odour
and Taste
Possible Cause
•
•
•
•
Chlorine combining with organics
Chlorination of new water mains
Effects of new plumbing
Change of residency as chlorine concentration
in drinking water varies from location to
location
Musty/Earthy
/Sour/Grassy/
Foul Odour
• Algae that bloom in the lake in the summer
produce a metabolite called ‘geosmin’, which
causes musty/earthy odour
• Dead-end water mains or areas with low water
demand
• Poorly maintained hot water tanks
• Faucet aerators/screens and sink drains
Milky/Cloudy
Water
• Air trapped in water due to water main breaks,
water temperature or pressure change,
plumbing work, construction work in the area,
water shut-offs
• Hot water tank temperature may be set too high
Blue/Green
Stains on
Fixtures
Brown/Dirty
Water
White
Flakes/Particles
Pink Staining
on Fixtures
• Copper in water due to copper plumbing
• Change in water flow due to:
o Water main break
o Hydrant use
o Local Fire
o Dead ends
o Poorly maintained hot water tanks
or
• Originated in hot water tank
• No water use for a longer period of time; return
from vacation
Suggested Solutions
Chlorine is necessary to control disease-causing organisms.
To minimize chlorine taste and odour in drinking water:
• Fill a pitcher and let it stand in the refrigerator overnight
• Blend the water for 5 minutes or pour between containers
about 10 times
• Boil the water, let it cool, then refrigerate
• Home plumbing may be flushed for a minute before water
use (especially in the mornings, after water has remained in
pipes overnight)
•
•
•
•
•
•
•
•
•
•
•
•
The algae are harmless and although the water may not be
aesthetically pleasing, it is safe.
Clean faucet aerators and screens on frequent basis
Hot water tanks should be flushed periodically (every 2 to 3
years) to remove rust and scale
Refrain from flushing solids/organics down the drain;
stagnant wastewater in the drain may generate foul odours
and potentially plug the drain
Water is safe to drink
Run all cold water taps at once for a couple of minutes to
flush the lines and release the trapped air
Lower the hot water tank temperature if above 140°F(60°C)
Run water for 30 seconds prior to consumption to reduce the
effects of local plumbing (metal concentration)
Keep fixtures dry and drip-free
Open cold water faucets and flush water for 5 to 10 minutes,
until clear
Refrain from doing laundry to avoid staining fabrics
Hot water tank should be flushed periodically (every 2 to 3
years)
• Flakes are scale caused by hardness
• Faulty or disintegrating hot water tank tubing
or lining
•
•
Can be reduced by frequent cleaning of faucet
aerators/screens and/or frequent flushing of hot water tanks
Contact the hot water tank company
• Pink pigmented bacteria called Serratia
marcescens
• Airborne bacteria; not originating from the
water
•
•
•
•
Scrub surfaces with a brush
Disinfect with a strong bleach solution
Allow disinfectant to penetrate for 10-20 minutes
Rinse
48
Report Accessibility
The 2013 Annual Reports can be viewed by the public on-line at:
http://www.peelregion.ca/pw/water/quality/reports or picked up at the Region of Peel office
located at 10 Peel Centre Drive, Brampton.
Other sources from which you can get more information about drinking water
and related issues:
For information on Water Quality
For information on Lead Testing of Drinking Water
Region of Peel
10 Peel Centre Dr.
Brampton ON L6T 4B9
Phone: 905-791-7800 Ext. 4685
Web site: www.peelregion.ca
E-mail: [email protected]
Region of Peel
10 Peel Centre Dr.
Brampton ON L6T 4B9
Phone: 905-791-7800 Ext. 4685
Web site: www.peelregion.ca
E-mail: [email protected]
Region of Peel Public Health
7120 Hurontario St., 8th Floor
Mississauga, ON L5W 1N4
Phone: 905-799-7700
Web site: http://www.peelregion.ca/health/
230 Advance Blvd.
Brampton, ON L6T 4T6
Phone: 905-791-7800 Ext. 4409
Web Site: http://www.peelregion.ca/watersmartpeel/
Ministry of the Environment
Phone: 416-325-4000
Toll-Free: 1-800-565-4923
Web site: http://www.ene.gov.on.ca/
Environment Canada
Inquiry Centre
Phone: 819-997-2800
Toll-Free:1-800-668-6767
Web Site: http://www.ec.gc.ca
49