Course Materials SBA LENDING LEADERSHIP Charles Green Managing Director Small Business Finance Institute Atlanta, Georgia [email protected] 404-406-3181 August 8 & 9, 2016 1 SBA LENDING LEADERSHIP MANAGING SBA LENDING* IN SYNC w/PUBLIC POLICY GOALS PART 1 *Presentation assumes you’re reasonably proficient on SBA expectations re: borrower eligibility, 4506‐T verification/review, credit memorandums, etc. 2 1 SBA Leadership Today’s Presentation Will Cover: • Managing Choices: your bank decided to make SBA loans—what did they get themselves in for? • Managing Unique Risks: SBA loans enable you to make loans otherwise avoided—now what? • Fleshing out the context of guaranteed lending opportunities vs. responsibilities. 3 SBA Leadership What’s your level of Participation? • • • • PLP Lenders? CLP Lenders? GP Lenders? 7(a) program? 504 program? Both? 4 2 SBA Leadership Does Your Bank Sell Loans? • Sell 7(a) loans in secondary mkt.? • Sell 504 senior loans in secondary mkt.? • Never sell loans? 5 SBA Leadership How Old is Your SBA Participation? • 1980s? Lender of last resort? Three bank declinations earned a direct SBA loan; • 1990s? Exceptions to Equal Credit Opportunity Act allowed SBA to collect demographic data; • 2000s? Centralization, end of 7(a) subsidy, 40% staff reduction. 6 3 SBA Leadership How Old is Your SBA Participation? • March 1, 2009, SOP 50 10 5(A) became effective, and May 1, 2015, SOP 50 10 5 (H) became effective; 8 SOP updates in 7 years; • Like all public policy, SBA evolves w/changes in conditions & political consensus. 7 MANAGING CHOICES LENDER PARTICIPATION W/SBA IS A CHOICE 8 4 SBA Leadership PRIORITY CONFLICT? Servicing ‐ Servicing ‐ Collections Collections Processing ‐ Processing ‐ Diligence Diligence Analysis ‐ Analysis ‐ U/W U/W Loan Origination Loan Origination 9 SBA Leadership Recognize Priority Differences • Lenders want to grow business book with more loans and realize profitable operations; • SBA charged with ensuring qualified loan risks & enforcing guideline compliance. 10 5 SBA Leadership SBA Leaders Must Balance Both • Responsibilities extend beyond the bank policy to managing SBA program requirements; • Recognition of SBA’s role and acceptance of process to comply in spirit and letter of SOP; • Harness team to live within program boundaries for successful participation/bank rewards. 11 SBA Leadership No Guest Pass for Bad Decisions 12 6 SBA Leadership Client Close DD & Doc Prep App Board, Record File & Collect U/W Decide CIRCLE OF BUSINESS LENDING PROCESS w/PARTNER 13 SBA Leadership Why Does Your Bank Use SBA? • Provide loans to clients beyond conventional credit standards? • CRA score enhancements? • Lower credit exposure to high‐risk sector? • Enhance revenues/profits w/loan sales? • All of the above? Any other reasons? 14 7 SBA Leadership Are You a Prudent Lender? • While SBA doesn’t define what a ‘prudent lender’ is, SOP contains 20 references to term; • SBA’s interest to emphasize ‘prudent lending’ is probably rooted in several cases of gross lender negligence. 15 SBA Leadership Are You a Prudent Lender? • Dozens of SOP references remind lenders that loans should be underwritten, approved, closed, funded, serviced & administered with same standards as applied to non‐guaranteed loans; • Per OIG: “SBA is released from liability of the guaranty… if lender …does not make, close, service or liquidate loan in a prudent manner.” 16 8 SBA Leadership Critical Role for SBA Underwriter • 7(a) underwriters wear 2 hats: on one hand, prudently underwrite application comparatively as with all commercial loans; • On other, screen application w/SBA eligibility guidelines & other SOP criteria; • Challenge: balancing compliance w/‘Credit Elsewhere’ rule & adhere to bank’s credit policy. 17 SBA Leadership SBA Credit Elsewhere Policy • Applicant’s qualification for loan is subject to screening by the “Credit Elsewhere Test.” • Test determines if applicant has ability to obtain some/all of loan from alternative sources w/o causing undue hardship; • Lender must assert that applicant is unable to obtain loan on reasonable terms w/o guaranty. 18 9 SBA Leadership SBA Credit Elsewhere Policy • And, that some/all loan is not available from other resources of business/principals; • Lender must substantiate factors that prevent loan w/o SBA support & retain documented explanation of factors in loan file; • Lenders may use six factors to ensuring ‘credit elsewhere’ tests are met. 19 SBA Leadership 1 of 6 Factors Used to Justify C/E Test • Loan needs longer maturity than policy permits; • Loan exceeds LLL or policy regarding amount loans to one customer; • Lender’s liquidity depends on selling guaranteed loan in secondary market. 20 10 SBA Leadership 1 of 6 Factors Used to Justify C/E Test • Collateral doesn’t meet lender’s policy; • Lender’s policy doesn’t allow loans to new businesses or in applicant’s industry; • WILD CARD: Any other factors relating to loan that, in the lender’s opinion, cannot be overcome except for the loan guaranty. 21 SBA Leadership Game Change: HB 2499 • As condition of raising 7(a) authorized lending in FY 2015, two of these six tests were restricted; • Lenders cannot rely solely on restrictions of LLL or liquidity to justify compliance with “Credit Elsewhere Rule.” 22 11 SBA Leadership Best Case: Policy Exception • Three of six C/E exceptions cite bank credit policy as a constraint to otherwise deny credit; • Consistent, conscientious approval of these loans “as exceptions” is fine‐‐unless majority of your lending is SBA‐related; • Over‐reliance on ‘policy exceptions’ is bad practice. 23 SBA Leadership Worst Case: Policy Violation • In rush to recruit, underwrite, approve and close loans, there’s plenty of room for error; • If repeatedly relying on ‘exceptions,’ approving or closing SBA without reference to ‘policy exception’ becomes ‘violation;’ • If you fund >50% of your loans with ‘exceptions’ is that exception or violation? 24 12 SBA Leadership Credit Policy vs. SBA Lending Policy • Participating lenders are responsible to adhere to their credit policy when U/W SBA loans; • These practices draw more scrutiny now than before; • Best practice is to develop SBA‐specific terms into current bank credit policy. 25 SBA Leadership Best Practice: SBA Policy Allowances • Incorporate policy alternatives for different businesses for whom you provide credit; • Establish standard ‘screening’ for applications to assure a consistent diversion to SBA program; • Recognize policy constraints and demonstrate compliant use of policy/program to build successful business. 26 13 SBA Leadership Best Practice: SBA Policy Allowances • SBA policy terms should address protocol differences: eligibility, due diligence, structure, documentation, process, servicing, & loan sales; • Tighter policy definition also lowers risks of staff errors & supervisory misinterpretation of account mgt. 27 QUESTIONS? 28 14 MANAGING UNIQUE RISKS COLLATERAL 29 SBA Leadership SBA Posture on Collateral: • “Loan request is not to be declined solely on basis of inadequate collateral. In fact, one of primary reasons lenders use SBA‐guaranteed program is for applicants that demonstrate repayment ability but lack adequate collateral to fully repay loan.” • What does that mean? 30 15 SBA Leadership Collateral Overview: • SBA requires that loans be secured to the extent possible by the borrowing small business; • Guaranty is no substitute for collateral, and where under‐secured, lender expected to all available equity in borrower/owner assets; • Purchase money loans must get first priority lien in subject asset. 31 SBA Leadership Collateral Overview: • If borrower’s available collateral doesn’t meet lender’s policy, it justifies ‘C/E’ rule compliance; • Lenders may not unilaterally take collateral or guarantees that do not equally benefit SBA; • SBA does not allow ‘piggyback’ loans unless there is a shared lien (pari passu) with SBA. 32 16 SBA Leadership Collateral Overview: • SBA considers loan ‘fully secured’ when lender has security interest in all fixed assets w/net book value up to loan amount; • Loans w/collateral shortfalls must take available equity in personal RE, that may be limited to 150% value of equity; • Personal RE <25% equity, not required. 33 SBA Leadership Real Estate Collateral • RE secured loans >$250k must meet specific appraisal requirements; • If RE collateral appraisal is low, but >90% of estimated value, lender may close w/difference explained & risks offset; • PLP lenders may similarly close <90% with explanation & risks offset. 34 17 SBA Leadership Collateral in Authorization: • Lender must fully describe assets to be used as collateral in the Loan Authorization and specify lien priority to be obtained; • Failure to obtain agreed lien priority can be justification to repair or cancel guaranty. 35 MANAGING UNIQUE RISKS </> $350,000 36 18 SBA Leadership Updated SOP 50 10 5(F) • Changes/clarifications re loans <$350,000; • For loans >$25,000 & <$350,000, lender must obtain lien on fixed assets (unless value <$25k) and may secure trading assets; • Lenders follow own policy re life insurance. SBA Leadership Updated SOP 50 10 5(F) • Changes re debt service coverage ratio (DSCR); • Global DSCR for SLA loans (<$350,000) requires projected/historic min. ratio of 1:1x; • Loans in >$350,000 require projected/historic DSCR minimum of 1:15x. 19 SBA Leadership SBA Steps Up Efforts • “Smart system guarantee process” predictive credit scoring combining C/B credit scores. • SBA's total credit score intended to obtain guaranty easier/less time‐intensive; • Model is cost‐reducing and credit‐based. SBA Leadership What’s Up w/SLA Loan Underwriting? • Subpart B, Chapter 4, Section I, Paragraph A, Part 1(a) provides SLA loans to be initially screened by SBA credit scoring; • Applications scoring >140 eliminates lender requirement to provide most financial analysis so application may be uploaded via E‐Tran. 20 SBA Leadership What’s Up w/SLA Loan Underwriting? • Applications scoring <140 may still be submitted as standard 7a loan to LGPC, or Express loan via E‐Tran; • Specific information for applications is described in Chapter 6, of this Subpart B. SBA Leadership What’s Up w/SLA Loan Underwriting? • Applications scoring <140 may still be submitted as standard 7a loan to LGPC, or Be aware of primary Express loan via E‐Tran; regulator’s view re • Specific information for applications is small loan analysis described in Chapter 6, of this Subpart B. 21 SBA Leadership Stipulated Credit Analysis • Applicant (including Operating Company) must be creditworthy & loans must be sound as to reasonably assure repayment; • Acceptable credit score satisfies lender requirement to consider following: SBA Leadership Stipulated Credit Analysis • Credit history of applicant (& OC if applicable), its associates, and guarantors, including historical performance as well as potential for long term success (“credit”); • Evaluation of strength of business (“capacity”). 22 SBA Leadership Stipulated Credit Analysis • Past earnings, projected cash flow, and future financial projections; • Applicant’s ability to repay the loan with business earnings; • Note: Character determined through Form 1919 & SBA Form 912, if required. SBA Leadership Lender’s Responsibilities • Credit memo should demonstrate reasonable assurance of repayment and must include: • √ Brief description of business history; • √ Description of MGT. team, including length of time under current management & depth of experience industry. 23 SBA Leadership Lender’s Responsibilities • √ Owner/Guarantor analysis, including PFS, as lender treats similarly‐sized non‐SBA loans; • √ Confirmation of Lender’s collection/ verification of business TRs and reconciliation of applicant’s FS data w/TR. SBA Leadership Lender’s Responsibilities • √ Receipt/analysis IRS Form 4506‐T required prior to submitting application to SBA; • √ Lender must determine that applicant’s equity & pro‐forma debt‐to‐worth are acceptable based on its credit policy for similarly‐sized, non‐SBA loans; • Footnote about the word “brief.” 24 SBA Leadership What’s the Big Picture? • SBA takes “financial” risk off the table, if lender will roll dice with 15‐25% exposure; • Take credit memorandum prep seriously; • SBA is cracking down on sloppy underwriting and poor documentation. QUESTIONS? 50 25 MANAGING UNIQUE RISKS AFFILIATES 51 SBA Leadership Affiliated Businesses • Affiliation exists when one individual, entity or third party controls (or has means to) another. • SBA considers ownership, management, previous relationships or contractual relations when evaluating affiliations; • Their examinations are more thorough with franchises and gasoline sales contracts. 52 26 SBA Leadership Underwriting Must Consider Affiliates • 7(a) eligibility must take affiliates into account when determining annual revenues or employee count; • 504 eligibility must take affiliates into account when determining net worth or 2 yr. avg. net income; 53 SBA Leadership Underwriting Must Consider Affiliates • When determining eligibility, maximum loans and guarantee fees, affiliates must be viewed collectively with subject business; • BTW, re EPC/OC, if not affiliated, both must qualify as ‘small;’ • Loans may not be extended to benefit ineligible affiliated companies. 54 27 SBA Leadership Underwriting Must Consider Affiliates • Underwriting should evaluate effect affiliates may have on repayment ability of applicant; • Global cash flow analysis must account for impact on cash flow from/to affiliate business; • Record? 17 affiliates to small business concern spread—analysis proved it was eligible for SBA financing. 55 MANAGING UNIQUE RISKS THIRD‐PARTY AFFILIATIONS 56 28 SBA Leadership What Terms Create Affiliation? • Terms where other party sets net profits; • Terms that require payment of excessive fees; • Terms where other party controls employees, including hiring or termination; • Terms requiring applicant to deposit revenues into an account controlled other party; • Terms where other party controls billing. 57 SBA Leadership What Terms Create Affiliation? • Terms requiring sale of RE upon expiration or breach of agreement; – Requiring RE lease on reasonable terms for agreement term remaining is acceptable; • Terms where other party controls price to buy assets upon agreement expiration/breach; – ‘First right of refusal’ is allowed on reasonable terms. 58 29 SBA Leadership Transfer/Independence Terms • Provisions requiring consent to transfer business must include phrase “consent will not be unreasonably withheld or delayed;” • Under agreement, applicant must maintain an independent contractor relationship w/other; • Other party may not terminate RE lease unless an uncured lease default has occurred. 59 MANAGING UNIQUE RISKS LOAN BROKERS 60 30 SBA Leadership Loan Brokers • TPOs can be a valuable source of good leads & active partner in creating opportunities; • Some banks go into business w/TPOs on a handshake & zero due diligence; • Loan brokers are vendors too. 61 SBA Leadership Loan Brokers • Like all service providers, bank should know who they’re doing business with, their competencies, and at what price; • Background check/references are common for most vendors, even if you’ve known them; • Setting expectations in writing assures that they will do business as you expect. 62 31 SBA Leadership Loan Brokers • Meaning? What information are you expecting? When does client get handed over? What conditions trigger obligation to pay? • What consent is needed to cover bank’s communication w/3rd party about prospect? • Cutting corners can only create problem for bank, not to mention borrower. 63 SBA Leadership Loan Brokers—Best Practices • Use written agreement that defines procedures, protocols and practices; • Once application accepted, bank should deal directly with prospect, broker can be copied; • Relationship s/b observed for inconsistencies, contrived responses and fictitious content. 64 32 SBA Leadership SBA Has Had Issues… • Storied past with loan broker problems; • Maintains list of banned agents—submit their deal and it’s dead; • All parties paid to package or broker loan must enter into Form 159 and disclose fees; • Purposely ignoring non‐compliant borrower gets lender in trouble too. 65 SBA Leadership Require Form 159 • Best practice is full transparency for everyone borrower pays, even if applicability in question; • SOP says lenders have obligation to report any suspicions of fraudulent acts by brokers to OIG; • Promote responsible practices and cultivate trusted relationships among best TPOs. 66 33 MANAGING UNIQUE RISKS CITIZENSHIP 67 SBA Leadership Citizenship Status • SOPs are fairly exact about requirements for citizenship/immigration status, with lender determination in the middle; • Bank needs to hedge its own protection to ensure staff compliance; • Misrepresentations/failure to discover can lead to guarantee repair/cancellation. 68 34 SBA Leadership Citizenship Status • Build citizenship determination around identification verification—establish protocols to catch errors and omissions; • Americans have to prove citizenship status to vote, get food stamps and a driver’s licenses in many states—why not SBA loans? 69 SBA Leadership Non‐Citizenship Eligibility? • Be aware there are conditions where a non‐ citizen can get approved for SBA financing; • Loans must be secured with unconditionally certain full liquidation value of collateral; • Read more in the SOP. 70 35 QUESTIONS? 71 SBA Leadership In Summary: • SBA lenders must justify performance within guidelines established by public policy; • SBA manages some risks w/higher degree of attention than normal—lenders must conform; • Tangible opportunities can be profitable if lender recognize/comply w/responsibilities. 72 36 Charles H. Green ● [email protected] ● blog: SBFI.org/Advice-On-Loan/ 73 37 1 SBA LENDING LEADERSHIP MANAGING SBA LENDING* IN SYNC w/PUBLIC POLICY GOALS PART 2 *Presentation assumes you’re reasonably proficient on SBA expectations re: borrower eligibility, 4506‐T verification/review, credit memorandums, etc. 2 1 SBA Leadership Today’s Presentation Will Cover: • SBA portion of ‘process’ and importance of Loan Authorization & Form 1920; • Adding paperwork—how to lower loan risks in ways not required by SBA; • Secondary mkt. for 7a & 504 loans offer income & clients potential beyond general lending. 3 MANAGING PROCESS LOAN AUTHORIZATION 4 2 SBA Leadership Loan Authorization Boilerplate • Loan authorization is detailed list of conditions agreed by SBA & participating lender that must be met to qualify for loan guaranty to lender. • Boilerplate of master agreement may be personalized by each lender, but must be customized for each new loan. 5 SBA Leadership Loan Authorization Limits • Authorization not a ‘loan agreement’ and doesn’t include borrower as a party—strictly between SBA and lender; • Lenders must meet SBA requirements/policies; • Should lender request loan guaranty to be honored, they must demonstrate compliance with all terms of authorization. 6 3 SBA Leadership Repayment Terms • Lenders must not replace repayment language contained in authorization, including terms relating to initial interest rate adjustment; • SBA provides all 7(a) options that are acceptable to secondary market; Any specific deviations must be approved by SBA counsel. 7 MANAGING PROCESS SBA FORM 1920 8 4 SBA Leadership SBA Form 1920 • Lender’s Application for Loan Guaranty provides info re lender, loan terms, use of proceeds, eligibility info & job creation/retention; • Form 1920 is applicable to all 7(a) loan programs and must be completed/submitted by lenders to LGPC (retained by PLP lenders). 9 SBA Leadership Loan Terms‐Pages 1‐3 • Borrower/lender ID along with loan amount, guaranty request, loan term and interest rate; • Borrower demographics, nature of business, location, industrial classification, and info if previous SBA loan; • Use of loan proceeds for requested guaranty. 10 5 SBA Leadership Loan Terms‐Pages 1‐3 • For change‐of‐ownership, details re sources/uses of funds, breakout of purchase & valuation basis; • Lenders must disclose qualifications of appraiser & whether business broker was paid in transaction. 11 SBA Leadership Eligibility Info: Size & Affiliation • Confirm lender’s review of NAICS table, review scope of borrower + affiliate business to determine eligibility; • Confirm lender’s review/submission of third party agreements that may exist for franchise/ gasoline resell agreements. 12 6 SBA Leadership Eligibility Info: Associates • Confirm lender’s receipt/review of applicant’s form 1919; • Confirm lender’s consideration of ‘credit elsewhere’ rule; • Confirm lender’s attention to who is required to provide personal guarantees; • Confirm lender’s attention to citizenship status. 13 SBA Leadership Eligibility Info: Type of Business • Confirm lender’s attention to the nature of business operation and whether it’s eligible for program assistance; • Additional questions to set forth compliance with rules concerning eligible passive companies, if applicable. 14 7 SBA Leadership Eligibility Info: Use of Proceeds • Detailed series of questions intended to define nature of transaction & confirm lender’s understanding of eligibility; • Establish transaction elements that may define which program lender uses or specific program requirements. 15 SBA Leadership Eligibility Info: Special Requirements • Detailed questions to determine that lender complies with various restrictions concerning several program options; • Lender indicates recognition of limitations of delegated authority, based on responses to section questions. 16 8 SBA Leadership Eligibility Info: Conflicts/Ethics • Lender must represent that their involvement with applicant does not present a conflict/ appearance of conflict. 17 SBA Leadership C‐E‐R‐T‐I‐F‐I‐C‐A‐T‐I‐O‐N: • Two paragraphs bind signer/lender to every representation made on document concerning applicant, transaction & procedure; • Lender acknowledges that misrepresented eligibility will result in guaranty denial; • Lender specifically certifies ‘credit elsewhere rule,’ eligible applicant & absence of conflict. 18 9 SBA Leadership Why So Many Details? • Commercial lending is complicated. Add federal agency providing credit enhancement within scope of dozens of regulations 000s pages of procedures…. • Onus is on lender to sort program requirements, not submit half‐baked application that may be declined due to overlooked details. 19 SBA Leadership But Remember… • You sign it, you own it. • Signature of authorized bank representative is same as company affirming the ‘whole truth;’ • Good idea to establish check and balances ahead of putting ink on paper. 20 10 QUESTIONS? 21 MANAGING PROCESS COVENANTS 22 11 SBA Leadership Loan Agreement • SBA does not require lender to use ‘loan agreement,’ rather requires closing loan in accordance w/authorization terms & to obtain valid, enforceable documents. • Borrowers are required to provide specific certifications in writing. 23 SBA Leadership Loan Agreement • Sample loan agreement included in boilerplate (Appendix D) provides acknowledgment of SBA authorization by borrower; • Appendix D also includes sample ‘Borrower Certification,’ which is specifies SBA’s required list of borrower representations. 24 12 SBA Leadership Borrower Certification • Borrower is required to represent that they will comply w/certain legal obligations of assistance recipients; • Agree to covenants to provide future financial information, occupy financed property and pay their taxes. 25 SBA Leadership Loan Covenants • SBA tolerant of most terms to manage borrower, except w/punitive fees & interest rate flexibility; • Covenants are more difficult to impose and enforce on smaller borrowers; • Lack of stronger financial reporting means F/S sometimes lags end of period for 6‐8 months. 26 13 SBA Leadership Loan Covenants • Nonetheless, covenants imposing financial restrictions are important to set tone of lender expectations & rights under loan default; • Have SBA counsel review your docs? 27 SBA Leadership SBA Suggested Loan Covenants • SBA suggests covenants to ensure funds used for eligible purpose, negative pledges’ to not distribute too many corporate assets, change ownership, transfer or acquire assets/locations; • Prudent lender’s restrict capital distributions, investments & owner comp detrimental to business finances; 28 14 SBA Leadership Common Sense Loan Covenants • Other suggested covenants could restrict borrower from making or repaying S/H loans w/o lender consent; • Lender can set $ limit on capital expenses, ‘consultants’ and specific liquidity/leverage limits as well. 29 SBA Leadership Common Sense Loan Covenants • Other covenants are useful to convey restrictions in specific lending situations; • Franchise agreement terms, modifications or renewal terms; • Construction loan terms are urgently important to ensure lender’s collateral or loan repayment is not impaled through failed project. 30 15 SBA Leadership Construction Loan Covenants • Lender should require build contract to include requirement of lender approval to contract changes, draw retainage, and specific builder insurance requirements; • Lenders should require borrower equity & loan proceeds be managed by lender fund control throughout construction. 31 MANAGING PROCESS SELF‐PRESERVATION 32 16 SBA Leadership SOP vs. Lenders Self Preservation • SBA loan programs represent a public policy designed to encourage private banks to lend more to small business sector; • Specific guidelines, previously assumed to be covered w/banker’s common sense, are now incorporated in SOP to discourage bad judgment exhibited by some participating lenders in past. 33 SBA Leadership SOP vs. Lenders Self Preservation • Q: Why should SBA set a floor to DSCR, or define maximum leverage in programs? • A: Because the absence of minimum standards led to expensive program abuses; • Before deciding that SBA’s maximum allowances should be your policy, decide first what’s in best interest of bank and its shareholders. 34 17 SBA Leadership Lender Ethics • Ethics is topic most people acknowledge as important, but don’t want to dwell on; • In commercial lending, ethics can be in eye of beholder, and bad behavior is sometimes ignored/tolerated. 35 SBA Leadership Lender Ethics • Individual ethics shaped to be consistent with organization’s culture; • If staff sees managers make questionable decisions, tolerate dishonest acts, or skirt rules, they are inclined to do same. 36 18 SBA Leadership Lender Ethics • Historically, bankers held to higher ethical standard due to fiduciary responsibilities with other parts of economy; • Institutions w/FDIC insurance or SBA lending agreement answer to a higher authority. 37 SBA Leadership Lender Ethics • Best practice: conscientiously conduct personal & company affairs above reproach; • That includes calling out bad behavior by others, declining loan applications from tax cheats, and abusive loan brokers. 38 19 SBA Leadership SBA Office of the Inspector General • In addition to common sense, responsibility to bank, and good ethics, plenty of good reasons to adhere to spirit & letter of SOP; • OIG is SBA watchdog that investigates & prosecutes lender/borrower violations of trust; • Heard of False Claims Act? 39 SBA Leadership SBA Office of the Inspector General • Congress amended FCA to include inappropriate claims for gov’t loan guarantee reimbursement; • Participating lenders that flagrantly violate SBA guidelines may face prosecution in addition to loss of guarantee. 40 20 QUESTIONS? 41 MANAGING INVESTMENTS 7(a) LOAN SALES 42 21 SBA Leadership What’s SBA 7(a) Secondary Market? • Secondary market is where SBA 7(a) lenders can sell guaranteed interests in loans to investors; • Lenders usually receive a premium over par, as well as a servicing income for life of loan; • Guaranteed portion of SBA 7(a) loans are unconditionally guaranteed by SBA, therefore the federal government. 43 SBA Leadership What’s SBA 7(a) Secondary Market? • To protect participants & monitor process, SBA appoints single transfer agent to manage flow of sales/servicing between lenders and investors; • Fiscal & Transfer Agent (FTA) for the 7(a) program is currently Colson Services; • Settlement docs, purchase proceeds to lenders and P&I pyts. to investors clear through Colson. 44 22 SBA Leadership Why Do Investors Buy Loans? • Unconditional federal guarantee of 7(a) loans is financial equivalent of a U.S. Treasury bond; • Majority of 7(a) loans/pools adjust w/ Prime Rate, significantly reducing interest rate risk; • Scheduled P&I pyts. pass‐through monthly or quarterly loan payments to investors. 45 SBA Leadership Why Do Investors Buy Loans? • Resultant cash flow creates opportunities for regular reinvestment/compounding; • SBA 7(a)‐guaranteed asset pools possess low risk weighting for financial institutions: 0%; • Portfolio P&I pyts. w/single disbursement and detailed statement for each loan/pool. 46 23 SBA Leadership Why Do Investors Buy Loans? • SBA loan/pool certificates generally pledgeable as collateral for Public Funds, Fed, FHLB advances, and TT&L accounts; • Investing in 7(a) loans is considered CRA‐ positive for banks; • SBA loans/pools historically have provided yields that outperform similar ST & LT investments. 47 SBA Leadership What’s a Loan Pool? • ‘Pool Assemblers’ are licensed by SBA to form pools with guaranteed loans; • Pool Assemblers purchase individual loans from lenders & group them into pools; • A large majority of loans sold in the secondary market are eventually pooled. 48 24 SBA Leadership What’s Pooled Security? • Guaranteed portion is considered a loan, but pool is considered a security, with cusip number & ability to settle through Depository Trust Company (DTC), increasing its liquidity; • For most investors, holding pools is more efficient and cost‐effective than owning individual loans. 49 SBA Leadership Best Loan Structure to Sell Loans? • Most common loan maturities sold are 25 years, followed by 10 years; • Most prominent interest rate adjustment favored by investors is quarterly reset of Prime Rate (monthly Prime reset is second); • Libor is infrequently used by 7(a) lenders; • LG. loans, lower premiums due to investor risk. 50 25 SBA Leadership Who/Why Investor Community • Assemblers are largest buyer of 7(a) loans; • Currently 13 SBA‐approved pool assemblers, all broker dealers; • Assemblers buy guaranteed loans to form SBA pools, which are sold to institutional investors. • Banks/credit unions purchase guaranteed loan in secondary market as well. 51 SBA Leadership Several 7(a) Loan Sale Offers • Full Premium w/1% Servicing Right: • Most common method of selling 7(a) guaranteed loan portions; • Accounting rules prevent a bank from getting ‘True Sale’ treatment guaranteed loan if servicing strip is greater than 1%. 52 26 SBA Leadership Several 7(a) Loan Sale Offers • Par Sale: • Sells guaranteed portion at par (100% face value) while receiving a very large servicing strip, in lieu of premium income; • Accounting rules prevent banks from using this method if they wish to use ‘True Sale’ accounting. 53 SBA Leadership Several 7(a) Loan Sale Offers • 110 Sale: • Limits sale price to 110 (110% of par) while receiving a larger servicing strip; • Lender avoids sharing ½ premium over 110 w/SBA, in exchange for larger svc. income; • Like Par Sale, banks do not get ‘True Sale’ treatment for loans if using this bid method. 54 27 SBA Leadership Soliciting 7(a) Loan Sale Bids • Key to getting best bid is to solicit as many bid participants as possible; • Most loan sellers use “Secondary Market Brokers’ Standardized Bid Sheet,” found on Colson’s website; • When completed, e‐mail to potential bidders with a deadline to respond. 55 SBA Leadership Soliciting 7(a) Loan Sale Bids • When selling lender gets all bids back, they choose winning bidder of each loan; • If one bid stands out as excessive, good idea to verify that bidder didn’t make an error; • Never good idea to take advantage of bidder’s calculation error‐‐buyer may decide not to bid on your future loans, possibly limiting results. 56 28 SBA Leadership Soliciting 7(a) Loan Sale Bids • After confirming loan sale, seller sends out winning bid, plus “cover” bid (second highest bid) to their list of bidders; • Due to otherwise lack of transparency in secondary market, considered proper etiquette to reveal winning/cover bids to all participants. 57 SBA Leadership Settlement Docs/Settling Sale • Loan sales into secondary market require an SBA Form 1086 aka ‘Secondary Participation Guaranty Agreement’ be executed by lender and investor; • Form is available on Colson Services website www.colsonservices.com. 58 29 SBA Leadership Terms Conventional SBA‐Hold SBA‐Sold Loan Amount (@6.25%) $1,000,000 $1,000,000 $250,000 Sale Premium—10% n /a n/a $75,000 Loan Fee / Servicing Fee $10,000 n/a $594 First year’s Interest $61,323 $62,014 $15,504 Cost of Funds* ‐$10,000 ‐$10,000 ‐$2,500 ALLL* ‐$12,500 ‐$3,125 ‐$3,125 Net 1st Yr. Income** $39,823 $48,889 $17,972 Rate of Return* 3.98% 4.89% 7.19% * Assumes 1% cost of funds & 1.25% ALLL contribution. ** Assumes loan fee / premium contributes 1/10 sum to 1st yr. income. 59 SBA Leadership Terms SBA‐Hold SBA‐Sold Yr. 2 Net Income / ROR $51,083 / 5.20% $20,864 / 8.49% Cumulative Earning‐Yr. 2 $99,972 $38,837 Yr. 3 Net Income / ROR $50,092 / 5.19% $20,617 / 8.55% Cumulative Earning‐Yr. 3 $150,064 $59,453 Yr. 4 Net Income / ROR $49,037 / 5.19% $20,353 / 8.61% Cumulative Earning‐Yr. 4 $199,101 $79,806 Yr. 5 Net Income / ROR $47,914 / 5.18% $20,072 / 8.68% Cumulative Earning‐Yr. 5 $247,014 $99,878 * Assumes 1% cost of funds ** Assumes loan fee / premium contributes 1/10 sum to 1st yr. income. 60 30 SBA Leadership SBA‐Hold SBA‐Sold Yr. 2 Net Income / ROR Terms $51,083 / 5.20% $20,864 / 8.49% Cumulative Earning‐Yr. 2 $99,972 $38,837 Yr. 3 Net Income / ROR $50,092 / 5.19% $20,617 / 8.55% Cumulative Earning‐Yr. 3 $150,064 $59,453 Yr. 4 Net Income / ROR $49,037 / 5.19% $20,353 / 8.61% Cumulative Earning‐Yr. 4 $199,101 $79,806 Yr. 5 Net Income / ROR $47,914 / 5.18% $20,072 / 8.68% Cumulative Earning‐Yr. 5 $247,014 $99,878 SBA‐Sold: Cash $98,837 $111,953 $124,806 $137,378 * Assumes 1% cost of funds ** Assumes loan fee / premium contributes 1/10 sum to 1st yr. income. 61 SBA Leadership Terms SBA‐Hold SBA‐Sold Yr. 2 Net Income / ROR $51,083 / 5.20% $20,864 / 8.49% Cumulative Earning‐Yr. 2 $99,972 $38,837 Yr. 3 Net Income / ROR $50,092 / 5.19% $20,617 / 8.55% Cumulative Earning‐Yr. 3 $150,064 $59,453 Yr. 4 Net Income / ROR $49,037 / 5.19% $20,353 / 8.61% Cumulative Earning‐Yr. 4 $199,101 $79,806 Yr. 5 Net Income / ROR $47,914 / 5.18% $20,072 / 8.68% Cumulative Earning‐Yr. 5 $247,014 $99,878 Cum. Earnings‐Yr. 5 x 4 SBA‐Sold: Cash $98,837 $111,953 $124,806 $137,378 $549,512 * Assumes 1% cost of funds ** Assumes loan fee / premium contributes 1/10 sum to 1st yr. income. 62 31 MANAGING INVESTMENTS 504 FIRST MTG. LOAN SALES 63 SBA Leadership Interim Loans • Interim loans present challenge to banks due to high advance rate. • Interim loan term range from 60+/‐ days to two years for ground‐up construction; • SBA won’t start debenture funding until major construction completed & proceeds disbursed; • Interim loan may be funded by same first lien lender, but often funded by a third party; 64 32 SBA Leadership Think Unconventionally • There are numerous third party alternatives for any/all portions of the financing necessary to complete a 504 transaction, including: • Funding a fully‐disbursed interim loan; • Funding a construction interim loan subordinate to lead lender’s first mortgage. 65 SBA Leadership Think Unconventionally • Funding both first & interim loans involved with lead lender funding first at completion of construction; • Participation of first and/or second, during construction or beyond; • Co‐originating the first mortgage; • Whole loan sales with retained servicing. 66 33 SBA Leadership Outsource or Partnering • Lender can outsource/partner w/bank, other financial institution, or even non‐bank lender; • Typical outsourcing example is lead lender funding first mortgage & work w/third‐party to fund interim second; • Partnering is most often utilized when lead lender wants to remain the face to borrower. 67 SBA Leadership Outsource or Partnering • Loan docs are typically drawn w/lead lender’s name, & loan typically serviced by lead lender; • Partnering is usually deeper involvement than a referral, i.e. participation or co‐origination; • Another example is for lead bank to utilize third party’s construction management expertise. 68 34 SBA Leadership Outsource or Partnering • Partner lender works behind scenes, but heavily involved in U/W, conditions, docs, fund control, svc. decisions, & if required, liquidation; • Outsource /partner lenders will charge more than lead lender for riskiest portion of deal; • Fees/rates are commensurate w/risk & higher for construction projects than full‐disbursement purchase. 69 SBA Leadership Referral vs. Wholesale • Some lenders, i.e. Zions & Avana, accept loan referrals; • ‘Referral’ is where lender refers/hands off loan applicant to the loan buyer; • Referring entity assists w/packaging & applicant communication, but normally doesn’t provide credit memo or facilitate CDC/SBA approval. 70 35 SBA Leadership Referral vs. Wholesale • Bank acts as a broker, which may have less value to borrower than the lender; • This ‘light touch’ option is for banks that decide not to use resources for 504 funding; • Banks can earn 1‐3% referral fee, not premium; • Secondary buyers accept pkgs. from banks, CDC’s & mortgage brokers, etc. 71 SBA Leadership Referral vs. Wholesale • ‘Wholesale buyers ’ i.e. Morgan Stanley & 504 Fund, don’t accept referral transactions; • Sellers must complete virtually all transaction work necessary to fund loan themselves; • Sellers assist w/process, including loan structuring, issuance of letter of interest, CDC/SBA approval & funding interim loan. 72 36 SBA Leadership Referral vs. Wholesale • For additional involvement, sellers benefit from loan premium vs. referral fee, which can be substantially higher value; • Loan sellers also benefit from direct relationship maintained w/borrower over broker‐only. 73 SBA Leadership Loan Sale Options • Many options to sell 504 first mtg. production; • Some require no funding by selling lender; • Options usually fall into one of four categories: – Direct funding by buyer w/docs in buyer’s name; – Table‐funding by buyer w/docs in seller’s name; – Funding by seller w/subsequent sale to loan buyer; – Participation of minor/major portion w/loan buyer. 74 37 SBA Leadership Loan Sale Options • Loan sale option depends on seller’s preference whether to remain face to client, bank policies, risk tolerance & B/S capacity; • There’s an option for any situation. 75 QUESTIONS? 76 38 MANAGING INVESTMENTS HUMAN RESOURCES 77 SBA Leadership Challenge the Trash Talk • SBA lending may still require fighting the myths: – If loan is guaranteed, everybody qualifies; – SBA will bring IRS/government into my company; – Too much paperwork & bureaucracy, too slow; – Government has no business guaranteeing loans; • Prepare your staff to respond to these questions succinctly & in unison. 78 39 SBA Leadership Use Advantages to Your Advantage • Be prepared to compete with conventional competition with advantages & benefits of SBA products; • Both 7(a) & 504 provide lender with option to expand credit policies, portfolio concentration & leverage, which if done, should be advertised. 79 SBA Leadership Stop Complaining about SBA • It’s hard to sell appeal of SBA (or your bank) if BDOs complain about process, program or work; • SBA lending is bank’s choice, not mandate— embrace it or get out of it; • Train staff regularly on program guidelines to ensure they can navigate products accurately & easily. 80 40 SBA Leadership Preferences Have Advantages • Be preferred—PLP lenders get competitive advantages earned with participation & demonstrated competence; • Making commitment to using program offers delegated authority on loan approval & servicing actions—enhances participation; • Turning deals faster is on You. 81 SBA Leadership Be a Better Lender • Average bank loan takes 90 days to approve— that’s a culture problem you can change; • Creating an efficient application gathering, u/w grid, approval‐due diligence‐closing process CAN be done, if determined leader takes it on; • Staff buy‐in will require empowering them training, authority & motivation. 82 41 SBA Leadership Embrace Technology • Off‐the‐shelf technology can remove weeks out application processing, & improve underwriting, security, compliance & administration.; • Make it easy for borrower’s to apply & abandon 1980 tools used to make credit decisions; • Review processes top‐to‐bottom, removing redundancies & outdated burdens. 83 SBA Leadership Target Prospects You Want • Instead of catering to whoever asks, decide who you want to be customer and go to them; • Look for underserved markets, capitalize on specialized expertise, or regional advantages; • SBA enhances foray into franchise lending, micro‐companies & single purpose property loans. 84 42 SBA Leadership Don’t Go Crazy • Every deal can’t be fit into an SBA guarantee— and shouldn’t; • Mismatching solution loan with financing request is booking a problem loan. 85 QUESTIONS? 86 43 SBA Leadership In Summary • Process must include attention to loan authorization & obligations in form 1920; • Splurge! w/unilateral loan agreement/covenants to lower risks not required by SBA; • Secondary mkt. sales open options for income & client outside your business plan‐consider it; • Go forth and be a profitable/compliant lender. 87 Charles H. Green ● [email protected] ● blog: SBFI.org/Advice-On-Loan/ 88 44
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