How we build your
Grady First Home
and other important stuff like
…….
Who to speak to when you need us.
What’s going to happen during each stage.
Things that may impact on your build time.
What things can affect the price of your home.
Understanding what to expect….
The first secret to
Enjoying the Experience
How we Build your Grady First Home V5 - 6/12/2012
-1–
Welcome to the Grady Homes Experience
Our family has decades of experience building homes. We take pride in the fact that our customers are
so delighted with their homes, and that they actually enjoy the experience of building with us.
Grady Homes’ focus has always been customer satisfaction, and with this in mind Bruce and Geoff
continually develop and improve our systems and processes. We invite our repeat customers and
people that they refer to us, to look for these changes as they read through this, and continue to benefit
even if their experience was a little different.
Over the years, we’ve learnt that enjoying the building process comes down to
expectations – making sure you know what to expect from us, and also that you know
what we expect of you to ensure a smooth, hassle free experience.
This document has been put together to serve that purpose and forms part of our contract with you. It’s
been structured to explain what will happen at the various stages of the building process.
Contents
Who Will Look After You & Your New Home?
3
A Bit About Our Promises
4
More Detail About Certain Things In Your Home
6
Fencing– a Neighbourly Thing
8
Site Entry
9
Earthworks
10
The Building Phase
11
Slab Stage
12
Frame Stage
15
Lockup Stage
16
Pre-Paint Stage
18
Practical Completion Stage
19
The Great Service Continues
21
A place for Notes.
22
How we Build your Grady First Home V5 - 6/12/2012
-2–
Who Will Look After You &
Your New Home?
With Grady Homes, you always have someone to call on.
At different times, a different Grady Team member will be there to help in their
specialised area. The following is an introduction to the specialists who will work
with you.
Home Selection Consultant.
Up until your HIA Building Agreement has been finalised, and your home has been “submitted for
production”, you continue to work with your Home’s Selection Consultant.
Once your home has been “submitted for production”, a Construction Administrator will be assigned to
your new home.
Construction Administrator.
Your Construction Administrator liaises with you, our suppliers & our construction team to ensure a
smooth and accurate flow of information to the appropriate people during the Pre-Building and
Building Phase.
Your Construction Administrator will be your point of contact throughout the construction of your
home. If you have any questions along the way, you should direct those questions to them. Often they
will be able to give you an answer immediately, while at times they will need to do some research or
refer the question to someone else. Whatever is involved, they will ensure your question is properly
answered. They may also seek information and/ or directions from you from time to time.
They will even keep you informed of your home’s progress as it reaches the various stages, typically by
letter or email.
Site Manager.
During the actual building phase of your home, the Site Manager assigned to your home is responsible
for the construction, the logistics, and quality control of your home. They work with your Construction
Administrator, Tradesmen, Building Certifiers, and Suppliers to make sure that your home is built to
Grady Homes High Standards. You will have the opportunity to meet with your Site Manager on site,
during the construction of your home.
Construction Manager.
If we experience any delays due to rain and the like, our Construction Manager will send a letter of
advice in relation to such with advice on how that will impact on the construction time in accordance
with our Build Time Promise.
Client Finance Administrator.
Your Grady Homes Client Finance Administrator is responsible for invoicing the progress claims and
receiving your payment as the various stages of construction of your home are completed. We try to
keep this process as simple as possible, and will work with you and with your financier as much as
possible to ensure payments are made within the required 7 days from invoice.
How we Build your Grady First Home V5 - 6/12/2012
-3–
A Bit About Our Promises
Every Home We Build has a Fixed Price Contract
Question -What exactly is a fixed price Contract!!!
It is a contract where the “Price” can only change if what is included in the contract changes.
Next question- What could change?
Actually there are a few possible situations that could result in a change to what is included in the
contract. In the following, we will try to explain what they are and how a change might come about.
∗
Soil Type :- The soil type can’t be determined from a visual inspection of the site and the soil type
on your allotment can be different to the allotments surrounding it. Without asking for money
upfront to do a quote, we are unable to engage qualified soil testers and engineers to carry out a
full site investigation and report.
We account for what we believe is most likely to be the worst case scenario. If however, a full site
investigation determines that there are unforeseen difficulties, we will advise you of such, along
with any further costs required. While this does not happen very often it is important that you
understand that it is possible. Actually, the soil type is sometimes more favourable than we
allowed and that can result in a rebate to you.
∗
Earthworks :-Please refer to Section 3.
∗
Customising your home :- Grady Homes provide you with plenty of opportunity to customise
your home. Once you have finalised exactly how you would like your home, we submit your file to
commence construction.
Before we “submit your file” we get you to sign a “Submit for Build Authority” form.
The reason we require your “authority” is because once this file is submitted to
prepare for construction, we are unable to allow any changes.
*Refer to the back of this document for an example of these forms.
How we Build your Grady First Home V5 - 6/12/2012
-4–
Every home we build has a “Promised Build Time”
Our build time promise is explained in the Terms and Definitions document. The build time specific to
your home will be noted in both your tender and the HIA building agreement. Any variations made will
indicate the effect they will have on your home’s build time.
Your Proposed Start Date.
Your contract will have a “proposed” start date. This start date will be subject to many influencing
factors. As well as being subject to finalisation of finance sufficient to cover payment for the
construction of your home there are many approvals which need to be obtained before the private
Certifier and local authorities are able to issue a building permit and a plumbing and drainage permit:
• Title to land must be issued and you must settle on the land.
• “As Constructed” plans from the developer for water, sewerage, storm water and heights must
be “sealed” by the local authority.
• Council approved infrastructure of the land development.
• Soil Tests.
• Earthworks (if applicable).
• Engineers Certificate for footings and for structural soundness.
• Specific council requirements for building on your allotment which is determined and assessed
on an individual basis upon application.
It is possible that the proposed start date will be postponed if there is some hold up with any of these
requirements. We can usually schedule a start on you home between 2 and 4 weeks from when all of
these requirements are met.
The proposed start date has been estimated based on our ability to start a finish a certain number of
homes per week. Situations can occur where everything is ready to go except for the issuing of titles. It
is possible that we could have say 3 or 4 weeks worth of job starts waiting for that title to issue. So we
will then have to start those jobs in order of the original proposed start date.
Inclement weather can make it impossible to start jobs for weeks at a time. So when the weather does
permit us to start, we must start in the order of the original proposed start date. For example, if your job
was scheduled to start on say the 1st of March, and we had consistent rain all through February, but we
were able to start slabs on the 1st of March, then we would need to start the homes scheduled to start in
February, before we would start your job. Over the next couple of months we would typically be able to
catch back up, but your job would definitely not start on March 1 and would start closer to the end of
March than the start of March.
How we Build your Grady First Home V5 - 6/12/2012
-5–
More Detail About Certain
Things In Your Home
Colour Selections
We provide you with a Colour Selection Booklet as a record of your selection information
including colour swatches of the paint and samples of your tiles and carpet.
Built in Robes – Shelving and Hanging Rail
A single wire frame shelf with a hanging rail is installed to all robe spaces.
You can have extra shelves in the robes
Grady Homes can organise to have a nest of shelves to be installed. Any such option must be
selected before submitting your file for commencement.
Our recommendation however, is that you purchase a set of drawers that will fit into the robe,
as these are more functional than a nest of shelves and we believe offers better value.
Built in linen and broom cupboards
If there is a linen cupboard shown on the floor plan there are 4 wire frame shelves installed.
A broom cupboard would have a single shelf.
Electrical Points – Understanding the options
One of the ways we save you time and money is by having a pre determined electrical layout. That
means the power point, light and switch positions are not something you can change. You can choose
from the options offered, down lights, exhaust fan, patio fan and an extra phone or TV point. These
options also have a fixed location where we install them.
When the plans have been approved to build, the building certifier will normally send you a full set of
plans, including an electrical layout. So once you have that you will be aware where the electrical points
will be positioned.
Turf and Irrigation systems
When we agree to provide turf with your home, we also provide irrigation. If you do not wish to have
irrigation, we will be unable to provide turf.
Landscaping
If we have included landscaping in your tender, you will not be required to work out a design. We will
establish a garden bed to suit your site. It will include approximately 20m of black coloured cement
garden edging. The garden bed will be mulched and ready for you to add plants.
How we Build your Grady First Home V5 - 6/12/2012
-6–
Letterboxes and Clothes lines
Where included in the contract, we will install our standard “Rendered Masonry” letterbox.
If a clothes line has been included in the contract, it will be our standard fold away line mounted to the wall as
shown on the plan.
Window Furnishings - A tip for measuring what size you need
Window furnishings are not normally included in our contract to build. So, to help you organise these, whether
you are making them yourself or getting someone to do them, we offer this tip. Your new home floor plan has the
window sizes on it and the head heights of the windows are shown on the elevations. These sizes will allow you
to get quotes on materials or supply of pre-made curtains.
Prior to making the curtains, you or your supplier can arrange with your construction administrator to gain access
to the home to do a more accurate measure.
How we Build your Grady First Home V5 - 6/12/2012
-7–
Fencing– a Neighbourly Thing
Getting Neighbours to share in the cost of the fence.
Grady Homes assists you to comply with the law in relation to adjoining owners contributing equally to
the cost of boundary fencing.
Grady Homes will attempt to:
• Source contact details for each of your neighbours
• For each of your neighbours we have sourced contact details for, we will send a letter and
fencing plan, advising details of the proposed fence and requesting they sign and return the
agreement agreeing to contribute to the cost of the fence.
Sometimes your neighbours will have specific requirements for the fencing. In such cases we will inform
you of the situation so you can deal directly with the neighbour and come to an agreement with them.
If the neighbour wants a fence other than one of our standards and you choose to go along with those
requirements, we will remove the fence from the contract to allow you to deal directly with the
neighbour and the fencer who will be involved.
How we Build your Grady First Home V5 - 6/12/2012
-8–
Site Entry
Going on site – With your Site Manager
Once you have entered into a building agreement with us, Grady Homes is deemed to be the “Principal
Contractor” and is held responsible for control of the site, once construction starts.
Under the Queensland Workplace Health & Safety Regulations 1997, home owners are not permitted to
enter the construction site unless they are accompanied by a representative of the principle contractor.
We want you to ”experience” the construction of your new home so we will arrange an on site
inspection with your site manager during construction.
For your safety during these visits, we ask for your cooperation in meeting the following
requirements:
• Only hard soled enclosed footwear should be worn.
• Jeans or Slacks along with sleeved shirts or blouses should be worn.
• A hat should be worn if site meeting is outside.
• If you have young children, it would be preferable if they were able to be cared for off site so
they are safe and you will be able to concentrate on your meeting.
The Critical Stages of Construction for onsite meetings are as follows:
• When the framing is complete and typically before the plasterboard is in place and plastered.
(With Site Manager)
• Prior to the irrigation and landscaping work. (With Irrigation/Landscaper).
• The commencement of the Handover Process. On completion of the house, we will walk
through the home with you to ensure you are happy with everything and to familiarise you with
everything in the home. (With Grady Homes Representative)
Making a time for your meetings
These meetings will be arranged to be carried out between the hours of 6.30am and 3.30pm, Monday to
Friday. Most meetings take between 25 and 45 minutes, so it may be more convenient on your way to
work, or during a lunch break to attend.
We will try to give you a couple of days notice so you can organise your time.
How we Build your Grady First Home V5 - 6/12/2012
-9–
Earthworks
If there is a slope on your site, we may need to create a level building pad
The majority of allotments are reasonably level with no more than 100mm fall across the house
footprint. As such most Tenders presume the site is level.
A detailed site investigation is not usually carried out until you have approved the Tender. As such,
unless your tender clearly states that there is an allowance for Earthworks, or for raising the slab to suit
sloping ground, it will be based on a level site.
If our detailed site investigation should subsequently establish that the site is not in fact level, we will
discuss the options with you and a variation will be prepared to cover the extra cost.
We would investigate whether earthworks should be carried out or whether it would be more
appropriate to build up the slab.
Should earthworks be required, the cut & fill method is normally the preferred option. This is where
some soil is scraped from the high side and placed and compacted on the lower side of the allotment.
This method typically has the least impact on the site and is more cost effective than importing fill.
We endeavour to cut and fill in a manner such that a retaining wall is not required, as retaining walls can
be quite expensive.
How we Build your Grady First Home V5 - 6/12/2012
- 10 –
The Building Phase
– The who, what & when from Site Start
The Building Phase refers to the time period from when we actually start to dig your footings through to
when the home is ready for you to move in.
We break this phase down into the following Stages:
Slab Stage
Frame Stage
Lockup Stage
Pre-Paint Stage
Practical Completion Stage
The make up of the building stages described in the following pages of this booklet are not necessarily
the same as defined in your standard HIA Building Agreement. We do things a little differently to ensure
our construction flows more smoothly.
Progress Payments
Invoices for progress payments are closely linked to each building stage.
We will submit invoices for payment as follows:
• Balance of Deposit – upon receipt of Building Approval.
• Completion of Slab.
• Completion of Frame Stage.
• Completion of Lock–Up Stage.
• Completion of Pre–Paint Stage.
• Final Claim 2 weeks before Handover*.
Please work closely with the bank to ensure all progress payment claims are paid within the 7 days
payment terms, to avoid unnecessary interest charges on overdue payments.
* The final payment request will be forwarded to your financial institution approximately 2 weeks prior
to your estimated handover date, to allow for banks to arrange valuers and administration to ensure a
smooth trouble free and timely hand over.
How we Build your Grady First Home V5 - 6/12/2012
- 11 –
Slab Stage
Basically, this is where we build the floor of your home
The primary activities of the slab stage are listed below:
• Set out house profiles on site so house is positioned correctly.
• Dig footings and setup steel work for footings.
• Footings inspected by Certifiers.
• Pour footings.
• Blocks layed on footings up to slab level.
• Underslab Drainage installed by Plumbers and inspected by Local Authority Plumbing
Department.
• Underslab fill is placed and compacted.
• Visqueen plastic moisture barrier is placed and we setup slab mesh and steel.
• Preslab inspection by Certifiers
• Termimesh (physical termite control barrier) installed to all piping protruding through slab and
to concrete step-down into garage.
• Pouring of concrete and “finishing” of Slab surface.
• We will notify you that we have completed the Slab stage and the Slab stage progress claim
invoice is to be signed by you.
The slab stage takes approximately 2 weeks, provided we do not experience inclement weather.
House Slabs always look small.
If you don’t think we made a mistake when you first see your footings or the slab poured, you may well
be the first.
We are happy to advise you, that as yet, every client that has gone and measured that “tiny” slab, has
discovered that we have in fact not made a mistake.
As construction progresses through the various stages, the home will seem to get bigger and bigger,
right up to when the paint goes on the wall.
How we Build your Grady First Home V5 - 6/12/2012
- 12 –
Protecting your home from Termites - Termimesh
To protect your home from Termites, we install Termimesh which is a marine grade stainless steel mesh
that is installed to form a physical barrier against termites. It is installed at all concealed termite entry
points. In most homes these entry points are around the pipes that come up through your slab, and
through/around the perimeter of the concrete slab, and where the slab height changes.
Different methods of termite treatment
Termimesh is not the only product that is approved to protect a home from termites. There are other
methods available with varying costs, durability and maintenance requirements:
• A monolithic concrete slab (one where all the foundations and the floor itself are poured in one
concrete pour) in conjunction with an approved method to protect against penetrations in the
slab is an approved form of termite control. This method can prove to be unsightly, as it does
not allow you to render the slab edge.
• A method used in some southern areas uses graded stone under the slab and around the
perimeter of your home. This relies on the principle that a termite can not burrow though a
layer of a particular size stone.
• Constructing your home with termite resistant materials such as naturally termite resistant
timber, treated timber, masonry, steel, concrete or fibre reinforced cement.
• Rather than use a Physical Barrier, you can also place approved chemicals under the concrete
slab and then around the perimeter of your home once construction is complete. The
practicality of replenishing chemicals under a concrete slab, particularly where the life
expectancy of the chemical is significantly less than that of the building should be taken into
consideration. Different chemicals have different life expectancies and this will determine at
what intervals the chemical will require replenishment.
We choose to use Termimesh exclusively as we believe it is the best product for reliability
and endurance. There are cheaper methods available but Termites are too big of a risk to
use anything but the best.
Termimesh Warranty
Termimesh have “approved installers” and provide a 10 year warranty. Details of this warranty are in the
Termimesh folder that is presented to you at Handover.
One of the requirements of this warranty is that the home is inspected on an annual basis by a qualified
Pest Control Operator. We will typically send you a letter when your home is nearing it’s first birthday,
asking you to forward us a list of any maintenance issues that need attention. This letter will also remind
you to arrange your Termite Inspection, and will list some reputable companies you can contact to carry
out this inspection.
How we Build your Grady First Home V5 - 6/12/2012
- 13 –
Where you put Garden Beds affects the structural integrity of your home
It is strongly recommended that you keep garden beds away from the edge of your slab for two reasons
- to reduce the risk of termites into your home and to reduce the risk of movement in your footings:.
Garden beds should not be placed any closer than one metre from your home for the following reasons:
• Pest control experts advise that garden mulch can be a source of food for termites. As plants and
trees grow, what is happening to the walls behind them is not visible and if termites are present
they will not be visible either. The termite barrier we install is designed to force termites out into
the open, however, a garden bed against the wall of your home can easily bridge this barrier,
compromising this “visual barrier” and allowing termites to gain entry to your home unnoticed.
• Garden beds generally will keep the moisture content of your soil high, particularly when mulch
is placed on top. This impedes moisture evaporation, leaving moisture to descend through the
soil. The majority of soils in the Townsville area expand as moisture content increases, and
contracts as it dries. Uneven moisture levels in the soil can cause pressure points on the
footings, potentially leading to step cracks in the walls of your home.
Research conducted by the CSIRO shows that soil should fall away from the footings of a house,
preventing water from lying against them.
Turf can be placed against the walls of your home as it will extract as much moisture from the soil as it
can.
Cracks may appear in your slab
Cracking in concrete, particularly in our hot climate, is almost inevitable.
Fortunately, these commonly occurring cracks; which can appear within days of the slab being poured,
or appear after a number of weeks, do not have any impact on the structural integrity of the building.
A CSIRO Division of Building Research information booklet for proper care of your house slab will be
included with your practical completion documentation.
How we Build your Grady First Home V5 - 6/12/2012
- 14 –
Frame Stage
Your Home starts to take shape
The primary activities of the frame stage are as follows:
• Termimesh Termite barrier
(Parged to perimeter of your slab using industrial strength glue)
• Masonry blocks are laid for all external walls
• Bond Beam and wall piers set up with reinforcing steel & conduit for electrical wiring & pipes for
plumbing and Air Conditioning, then inspected by the building certifiers
• Bond Beam and wall piers filled with concrete
• Roof frame is placed and fixed to the walls
• Installation of the roof battens, fascia, gutters
• Installation of the roof insulation, roof sheeting and roof flashings (trims)
• Marking out and constructing internal walls
• Inspection by the building certifier of the frame
• We will notify you that we have completed the frame stage and that the Frame Stage progress
claim invoice is to be signed by you
This stage of construction takes approximately 4 weeks, excluding inclement weather, and may involve
up to 30 Grady Homes’ staff and contractors.
The surface finish of your block work can be different on the inside to the
outside
If the house is to be rendered, the block layer will trowel finish the mortar joints to provide a good
surface to apply the render to.
Mortar joints on the internal face of masonry walls will look much the same where the walls are going to
have plasterboard sheeting on that wall surface. Where the block surface will be visible on completion
of the home; like inside the garage for example, these joints are “ironed” to dress them up.
Minimising the affects of ground movement
Sometimes our engineer will instruct us to add a “construction joint” in the wall of a home.
This is a vertical break in the blockwork which is filled with a flexible backing rod on both the internal
and external face. Then a high quality construction sealant like a Sikaflex compound will be applied.
The joint is then painted along with the rest of the wall.
A construction joint is typically positioned on the long straight wall of the house and is there to take up
the majority of the ground movement.
You might wonder what one or two of the pipes coming through the slab are
for
Proper installation of under slab drainage requires a pipe for ventilation to ensure there are no “air locks”
which would prevent the sewer flowing properly. For neatness, we will often bring the vent pipe up
through the wall frame. Where it comes up through the slab it will be wider than the wall frame. It will
be reduced from 100mm in the floor to 50mm up through the wall where it is then taken through the
roof.
How we Build your Grady First Home V5 - 6/12/2012
- 15 –
Lockup Stage
As well as the obvious, there is a lot of internal work happening here,
particularly with power and water
The primary activities of the Lockup stage are:
• Installation of water pipes, electrical wiring, and split system pre pipes and gas pipes if
applicable
• Plumbing inspection by local authority .
• Pre-arranged onsite meeting with the Site Manager.
• Installation of plasterboard to internal walls.
• Sheeting of gables, eaves, porch and patio ceilings.
• Rendering of external masonry walls (if applicable)
• Installation of external doors, sliding glass doors and windows.
• We will notify you that we have completed the Lock up stage and that the Lockup progress
claim invoice is to be signed by you.
This stage of construction takes approximately 4 weeks and may also include up to 30 Grady homes staff
and contractors.
Your on site meeting with your Site Manager
This meeting serves a number of purposes.
Firstly, it allows you on site so you can “experience” the building of your new home.
To enable you to get a full understanding of progress with your home, the Site Manager will accompany
you on a tour of the outside of the home, then he will then take you through the inside of the home,
starting in the entry and finishing in the kitchen.
Along the way, your site manager will note any features or special conditions that are specific to your
home, just to give you the peace of mind that everything is as expected.
At this meeting, we also review progress of construction on the adjoining properties and then establish
the best place for your fence returns.
As well as that, they will review the way the driveway and paths have been drawn on the plan to confirm
you are happy for us to proceed as drawn. If necessary, the site manager will arrange for you to meet
with the driveway concretor before he starts work on the driveway and paths.
How we Build your Grady First Home V5 - 6/12/2012
- 16 –
Making time for the meeting
We will endeavour to give you reasonable notice of when it is time for this meeting to allow you to
organise your time accordingly.
We prefer to have the meeting after the wall frames are in place and before the plasterer
has been in. This leaves a fairly small time frame to attend the meeting.
The meetings will be held between the hours of 6.30am and 3.30pm, Monday to Friday.
Most meetings take between 25 and 45 minutes, so it may be more convenient on your way to work, or
during a lunch break to attend. We find most people are able to make suitable arrangements with their
work place, especially when they let them know in advance that it will be happening.
Feature Entrance Doors need to be looked after
To achieve this, we will sometimes use a temporary door to lock up the home until closer to the
completion of the home.
This will typically happen with front doors that have a great deal of glass, or are going to have a stained
finish; and sometimes the lead time for delivery will impact what we do here.
In such cases, we will install an infill section so that the doors can be installed at a later date. When the
infill is installed and the other openings are enclosed, the home is “locked up”.
Painting around the window openings before the windows go in
We paint the openings before the windows and sliding glass doors are installed to assist in the
prevention water penetrating the completed home. Rather than order your paint early and have it sit
around, the painter will typically use any colour he has on hand. So don’t get concerned if you see a
colour that is different to ones you selected.
How we Build your Grady First Home V5 - 6/12/2012
- 17 –
Pre-Paint Stage
Things might seem to slow down a bit at this stage, but there is a lot going
on
The primary activities of the Pre-Paint stage are:
• Plastering the joins in the plasterboard, and installing the cornice where the walls meet the
ceiling
• Waterproofing is applied to wet areas
• Laying of floor tiles.
• Installation of the kitchen, vanities and laundry tub
• Fixing of all wall tiles
• Installation of skirting, architraves, doors, jambs, reveals and shelving
• Installation of boxed wall air conditioners
• Placement of driveway/paths (in this stage or the next stage.)
• We will notify you that we have completed the Pre-Paint stage and that the Pre-Paint progress
claim invoice is to be signed by you.
’ staff
This stage of construction takes approximately 5 weeks and may involve up to 20 Grady Homes
and contractors.
How we Build your Grady First Home V5 - 6/12/2012
- 18 –
Practical Completion Stage
This is basically where we finish the home and you get to move in
The practical completion stage of construction takes approximately 7 weeks and consists of the
following primary activities:
• Painting the home inside and out
• Practical Completion Progress Claim invoice is signed by you and forwarded to the bank to be
processed in time for Handover
• Electrical, plumbing & split system fit off (installing switches and taps and so on)
• Erection of fencing
• Installation of floor coverings
• Installation of shower screens, mirrors and robe doors (where applicable)
• Installation of security screens and your garage door
• Installation of clothes line and letter box (when included)
• An onsite meeting with the Client and Landscaper to finalise landscaping design and irrigation
design (when included)
• Removal of all construction material and waste from site, and general tidy of soil.
• Landscaping and irrigation work is carried out
• Final House clean and detail
• Final building and plumbing inspections
• Final touch ups that may be required
• The commencement of the handover process
• An onsite meeting - your practical completion walk through and orientation
• Payment of balance of all money due
• The building phase is now complete and we hand you the keys to your Brand New Grady Home
Meeting with the landscaper helps you visualise how things will look
It is also the best way to make sure the landscaper can clearly establish the following information.
• Turf: Where you require turf and the position of garden beds or future garden beds, sheds, pools
etc. Are you going to have 20mm river rock on the narrow side of the home?
• If you have irrigation allowed in the contract, he will need to know the above so that he can do
up an irrigation design that will cater for what you have discussed with him
After this meeting, the landscaper is then able to finalise the quotation for you to approve.
Getting organised so there is no hold ups with handing you the keys.
Two to four weeks prior to the expected hand over of your new home, Grady Homes will organise the
final inspection with the relevant authority and the building certifiers.
Our Accounts Administrator is notified of the date that a valuation is able to be carried out on your
home. They will prepare the final progress claim and arrange for your approval.
Once you have authorised this invoice, it will be forwarded to your financial institution attached to a
covering letter advising:
• The proposed hand over date
• The proposed date for valuation
• The proposed date of final inspection by the certifier
This is sent to your financial institution, two to four weeks prior to the hand over date to ensure that
your financial institution has sufficient time to finalise their documentation.
Once we have received payment for all monies due, including any variations we will then be able to
provide you with the keys to your new Grady Home.
How we Build your Grady First Home V5 - 6/12/2012
- 19 –
A thorough Handover Process
The handover process commences with the practical completion and home orientation walk through,
and finishes with the payment of all monies due and the handover of keys.
The practical completion inspection and home orientation walk through is the highlight of the handover
process. This is where we share the excitement of your new home with you. You are able to walk
around your new home and go on a guided tour through the home as we familiarise you with particular
items throughout the home.
We may find one or two things at this stage that need attention before the home is just perfect and
ready for you to move in.
Once these are done and we have received all monies due, it is time to handover the keys.
At that point you will be pretty excited and if you are like most people all you will want to do is start
moving in.
Accordingly, the actual handover of the keys is kept short and sweet, so you can get to it and move in to
your Brand New Grady Home.
We will follow you up in a couple of weeks just to make sure everything went well, and to have a bit of a
chat about how well we have performed so far.
How we Build your Grady First Home V5 - 6/12/2012
- 20 –
The Great Service Continues
We want to ensure you stay happy with your home well after you move in
As anyone who has built with us before knows, you are just as important to us once you have moved
into your home as you are whilst your home is under construction. And with that in mind, we provide
you with a Grady Homes “Moving in Pack” full of helpful information on keeping your home looking
good; and you benefit from the industry leading Grady Homes “Defect Warranty” policy. You will have
already received a copy of our policy.
All Defect Warranty requests can be emailed to [email protected]. Please remember
that if you would like to report a defect the more information that you can provide about the issue, the
easier it will be for us to determine the best approach. This means the issue can be resolved faster and
you can get back to enjoying your home sooner!
All of us at Grady Homes are committed to ensure you “enjoy the experience” of building your new
home, and that you will then, “enjoy the experience” of living in your Grady Home.
How we Build your Grady First Home V5 - 6/12/2012
- 21 –
A Place for Notes.
How we Build your Grady First Home V5 - 6/12/2012
- 22 –
A Sample Submit For Build Form
A Timeline of Your Involvement – A few simple steps that YOU play a part in…..
Home
Selection
Process
Tender and
Plans
Signed
Initial
Deposit
Paid
Colour
Selection
Confirmed
HIA
Contract
And any
Variations
Submit for
Build
AUTHORITY
Domino
Cotton Tail
Harts Gray
Rich Biscuit
We Build,
You Build
Wealth
Submit for Build Authority
Personalisation Options
Colour Scheme Chosen:
Fair Bianca
Beach Woods
Maximus
Basketweave
Proof of
Settlement
on Your
Homesite
Given
Formal
Finance
Approval
Given
Apparition
Ticking
Door Option:
VER 1
VER 2
VER 4
VER 11
Paint Grade
Stain Grade
OR
Upgrade Door Option: Stain Grade Only
XIL2 (820mm)
XIL22 (1200mm) Door width shown on floor plan
I/We understand that the home we have purchased is a
Grady First home and as such there are a number of
options available for us to choose.
I/we have been given the opportunity to make these
choices and understand that no further changes will be
permitted from this point forward.
Client Name:
Client Signature:
Glass Door Option:
Clear Glass
Frosted Glass
Client Name:
Client Signature:
Electrical Layout
I/We have received a copy of the standard electrical layout for our home
Date:
Grady Homes Internal Checklist
‘How We Build Your Grady First Home’ booklet
Acceptance into Production
I/ we have received and understand that information in this booklet forms part of the
agreement to build our home. We have had the time to thoroughly read the information,
we have had the opportunity to ask any questions we had and we are happy to proceed
on the understanding that it is part of the contract to build our home.
Construction Administrator:
Date Call Took Place:
Accepted(Notify Workflow)
Rejected(Notify Consultant)
Initial:
Page 1 of 2
How we Build your Grady First Home V5 - 6/12/2012
- 23 –
PTO
Index
A
After You Move In ....................................................... 21
I
Irrigation ........................................................................... 6
B
L
Blockwork - Surface Finish ...................................... 15
Blockwork – Vertical Break ...................................... 15
Build Time Promise ...................................................... 5
Building Stages............................................................ 11
Landscaping.................................................................... 6
Letterbox .......................................................................... 6
Lockup Stage – What Happens? ........................... 16
M
C
Clothesline ...................................................................... 6
Colour Selections - Samples ..................................... 6
Cracks in Concrete ..................................................... 14
Curtains ............................................................................ 6
D
Defect Warranty - Reporting Warranty Items ... 21
Defect Warranty Policy ............................................. 21
Making Changes ............................................................ 4
P
Painting Around the Window Openings ........... 17
Pipes in Slab -Extra Pipes?....................................... 15
Practical Completion Stage - What Happens? 19
Prepaint Stage – What Happens?......................... 18
Progress Payments .................................................... 11
S
E
Earthworks .................................................................... 10
Electrical Points ............................................................. 6
Shelving & Robes .......................................................... 6
Site Entry & Meetings .................................................. 9
Size of Slab ................................................................... 12
Slab Stage – What Happens? ................................. 12
Start Date – What Can Affect This? ......................... 5
F
Fencing............................................................................. 8
Final Progress Claim – Why So Early? .................. 19
Fixed Price Contract Promise ................................... 4
Frame Stage – What Happens? ............................. 15
Front Door - Temporary Doors to Protect
Feature Doors ......................................................... 17
Termimesh Warranty ................................................ 13
Termite Protection – Other Methods Available
..................................................................................... 13
Termite Protection – What We Use ..................... 13
G
W
Gardens Affecting Structure of Home ................ 14
Ground Movement – Keeping it Minimised ..... 15
Who You Need to Speak to ....................................... 3
Window Furnishings .................................................... 6
T
H
Handover - How Long Will it Take ........................ 20
Handover Process....................................................... 20
How we Build your Grady First Home V5 - 6/12/2012
- 24 –