Interview and Interrogation - Wicklander

Interview and Interrogation
Build your investigative skill sets when you learn how to offer rationalizations, handle denials, interpret behavior
and evaluate truthfulness. This iconic WZ course will teach powerful new strategies to clear cases and get
truthful admissions from illustrations utilizing the similar type of cases you work on each day.
Course Details
Host:
Wicklander Zulawski
Location: TBA Phoenix, AZ
Dates: May 17, 2017 to May 18, 2017 , 8:00am - 4:00pm
Fee:
$500.00, $529.00 or $549.00 (depending on registration date)
USE THE TRUTH TO YOUR ADVANTAGE
WZ’s team of Certified Forensic Interviewers (CFI) teaches a series of techniques, anchored by the WZ Non-Confrontational
Method, to integrate strategic preparation, behavior interpretation, and structured questions allowing an interviewer to
successfully adapt to any type of investigation.
Join WZ to obtain training in the WZ Seminar on Interview & Interrogation Techniques. This course is ideal for organizations
who desire to use a non-confrontational approach to resolving cases and determining when an individual is being truthful.
Learn how to conduct interviews that lead to an admission from the guilty without destroying the morale of the innocent, and
identify the deceptive without confrontation. WZ’s unique non-confrontational communication techniques eliminate conflict
between interviewers and their subjects while demonstrating how to reduce objections and denials.
WHO SHOULD ATTEND: Loss prevention personnel, security investigators, human resource professionals, auditors,
operations managers, school adminsitrators, auditors, small business woenrs, security and anyone responsible for obtaining the
truth from people who are reluctant to share it.
WZ CERTIFIED INSTRUCTORS: ALL of WZ’s instructors are Certified Forensic Interviewers (CFI) who teach the same
up-to-date skills and methods they themselves have used during their own investigations. To qualify for this distinction, a
person must pass a standardized examination, which covers a series of topics regarding the interviewing and interrogation
process. The CFI demonstrates understanding of legal aspects of interviewing and proficiency in interview preparation,
behavioral, analysis, accusatory and non-accusatory interviewing, documentation, and presentation of findings.
Chris Norris, CFI
Christopher P. Norris, CFI® - Director, WZ Europe and International Training, in addition to
Webinar Director, is a speaker for Wicklander-Zulawski & Associates, Inc. (WZ). Chris has
over 27 years of experience in the loss prevention and investigative fields, including living and
working in the UK for over a year. He has trained thousands of human resource, audit, loss
prevention, security and law enforcement professionals on the art of interview and
interrogation and has conducted numerous investigations for both private companies and
public agencies. Chris has provided interview training in North America and internationally,
including many seminars simultaneously translated into French, Spanish, German and
Polish. Since joining WZ in 2000, Chris has presented at several national meetings including
the National Retail Federation (NRF), the Canadian Association of Police Polygraphists,
Retail Council of Canada (RCC), Asociacion Nacional de Tiendas de Autoservicio y
Departamentales (ANTAD), American Soc...
Wicklander Zulawski
4932 Main Street
Downers Grove, Illinois 60515
800.222.7789
www.w-z.com
[email protected]