RESOURCE DIRECTORY/GUIDE OF SECLECTED GOVERNMENTAL AGENCIES AND
NOT FOR PROFIT ORGANIZATIONS ADDRESSING THE UNMET NEEDS OF THE
SMITH MOUNTAIN LAKE COMMUNITY
To the residents of the Smith Mountain Lake Community:
In March 2012 the Rotary Club of Smith Mountain Lake completed a study and published a
summary of the unmet needs of the Smith Mountain Lake Community. These needs included
basic individual and family needs, the need for transportation, the needs of children and their
parents, the need for mental health services, and the needs of seniors and the broader community.
This Directory is an effort to identify some of the major governmental and not-for-profit
agencies available to Lake Residents that address the needs identified in the study.
In addition, as a guide to those interested in volunteering and/or making charitable contributions
we have also identified those not-for-profit organizations looking for volunteers and provided a
limited amount of financial information about these same not-for-profits.
We hope you find this Directory/Guide helpful.
Case Pieterman, President 2011-2012
Rotary Club of Smith Mountain Lake
(Information updated per January 2015, agencies with an (*) did not respond to our request for
an update but information may be presumed to be accurate)
TABLE OF CONTENTS
Page
1. Assistance with food, clothing, finances, medical care, and
emergency shelter
2
2. Transportation services
6
3. Services for children and their parents
8
4. Mental health services/counseling
9
5. Services for seniors and the broader community
11
1
6. Other numbers/web sites that may be helpful
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I. Assistance with Food, Clothing, Finances and Emergency Shelter
This section provides organizations and agencies providing food, clothing,
furniture, household furnishings, medical services (i.e. Free clinics, medications,
etc.), financial assistance, budgeting and Emergency Shelter.
Serving both Franklin County and Bedford County
1. Lake Christian Ministries (*)
13157 Old Moneta Rd.
Moneta, VA 24121 (P.O. Box 695)
540-297-3214
www.LCM-Moneta.org
Director: Mike Bond
Lake Christian Ministries provides food, crisis financial aid, clothing and other essential
household items to low income individuals and families who are experiencing
unemployment, illness, family disruptions, or other unexpected occurrences. Eligibility:
Pre screening according to federal poverty guide lines. Immediate acceptance for
individuals receiving food stamps Their main location near downtown Moneta is open
Monday, Wednesday, and Friday from 9 am until noon and the last Tuesday of each
month from 5pm until 7 pm. On a monthly basis their mobile food pantry goes to Three
Oaks United Methodist Church in Hardy, Penhook United Methodist Church, and the
Moneta Nutrition/Senior Center. They serve persons in the counties of Bedford, Franklin,
and Pittsylvania in the Smith Mountain Lake area.
2. AGAPE Center
1159 Promised Land Road .
Moneta, VA 24121
540-296-0609
www.agapecentersml.org
Find us on Facebook
Executive Director: Sue Lipscomb
Hours : Tuesdays & Thursdays 10.00 am - 4.00 pm
1st and 3rd Saturday 9.00 am - 12.30 pm
AGAPE Center is a 501 (c) 3 organization serving the Smith Mountain Lake area
including the City of Rocky Mount and the Town of Bedford providing food, clothing,
limited financial assistance, household items, furniture, mentoring, firewood, home repair
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and other services. Eligibility: Prescreening need based. They define their mission as
“To reflect God’s love by giving of ourselves and our resources as we submit to the
leadership of the Holy Spirit to mentor and help individuals turn or return to a Christcentered life.”
AGAPE has no paid staff and works with an all volunteer staff. There are opportunities
for volunteers for store clerks, mentors, prayer requests, receptionists, data entry, sorting
donated goods and restocking. All volunteers' training is on-the-job training.
Contributions may be mailed to P.O.Box 573, Moneta, VA 24121.
3. Roanoke Area Ministries (*)
824 Campbell Ave. SW
Roanoke, VA 24016
540-981-1732 or 540-345-8850
www.Roanokeareaministries.org
Executive Director: Debbie Denison
The Roanoke Area Ministries is an ecumenical urban ministry that serves the Roanoke
Valley by providing safe shelter for the homeless, a nutritious lunch and emergency
financial aid to those in need. They are open 365 days a year from 8am to 4pm. They
provide emergency financial assistance, a day shelter and hot noon time meal.
Serving Bedford County
4. Bedford Christian Ministries
217 W. Washington St.
Bedford, VA 24523
540-586-2633
www. bedfordchristianministries.org
e-mail: [email protected]
Board president: Gardner Simpkins
Bedford Christian Ministries is a 501 (c) 3 religious organization that provides food,
clothing, household items and financial assistance to no/low income individuals and
households meeting USDA income guidelines. Assistance is available on Monday,
Tuesday and Friday from 9:30am – 12:00 Noon. Clients need to sign in before 10.30 am
to be seen. Prospective clients should call ahead to learn what documentation is required
to establish eligibility. BCM serves residents of the Town of Bedford and all of Bedford
County.
5. Bedford Christian Free Clinic (*)
3
104 Center St.
Bedford, VA 24523
540-586-3711
www.bedfordfreeclinic.com
Director: Don Craighead
The Bedford Christian Free Clinic provides medical, pharmaceutical, and health
education services to the residents of Bedford city and county to promote improved
health for those who otherwise could not afford care. It provides general medical
treatment of non emergency, acute health problems for patients who are 18 years and
older, who have income (below 200% of the poverty levels), and who are not enrolled in
Medicare, Medicaid, SSI, Disability, Veterans Benefits, or private insurance. They are
open Mondays (3pm-6:30pm) and Thursdays (8:30am – 12:00)
6. Bedford County Department of Social Services (*)
P.O.Box 1187.
Bedford, VA 24523
540-586-7750
www.co.bedford.va.us/Res/Social
Director: Andrew Crawford
The Bedford County Department of Social Services provide food stamps, temporary
assistance for needy families, Medicaid, foster care, child protection services, adult
protection services and day care. Eligibility varies by service and they can be contacted in
person, by phone or online Monday through Friday (8:30am – 5:00). This office serves
Bedford County only. Their goal is to help people triumph over poverty, abuse and
neglect, achieve self-sufficiency and shape strong futures for themselves and their
communities.
Serving Franklin County
7. Free Clinic of Franklin County
1171 Franklin Street
Rocky Mount, VA 24151
540-489-7500
www.fcfreeclinic.org
Executive Director: Alise Culbertson
The Free Clinic of Franklin County provides free medical treatment and medications to
the uninsured in Franklin County. Persons must be between 18 and 64 years old, a
resident of Franklin County, and be at or below the 200% of the federal poverty
guidelines. Services provided include primary and chronic care, women's health,
prescriptions and dental extractions. The clinic operates Monday, Wednesday, and
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Thursday from 8am to 4.30 pm and Tuesday from 10.00am to 6.30pm. Same day
appointments available for registered patients.
The Free Clinic is a 501 (c) 3 organization and relies on community support for donations
and volunteers.
8. Helping Hands of Franklin County
200 Dent St.
Rocky Mount, VA 24151
540-483-2387
www.helpinghandsfc.com
Director: Samuel Campbell
Helping Hands of Franklin County provides emergency financial aid for the poor, sick
and elderly of Franklin County, promotes self-empowerment by counseling, budgeting
and goal setting, and refers to other agencies for other forms of assistance. Call for
appointment.
Helping Hands is a 501 (c) 3 organization with a significant need for contributions which
may be mailed to P.O.Box 429, Rocky Mount, VA 24151.
In 2013 Helping Hands provided $117,000 in financial assistance.
9. Franklin County Family Resource Center
P.O. Box 188
Rocky Mount, VA 24151
540-483-5088
(Hot line: 540-483-1234)
www.franklincountyva.org/shelter
Executive Director: Cindy Treadway
The Franklin County Family Resource Center provides domestic violence services to
adults and their children who are victims of domestic violence. The Center provides
support groups, stress & anger management classes and domestic violence training and is
available 24 hours a day, 7 days a week. Services include Emergency DV shelter, crisis
intervention, case management and support services for children. One must be a resident
of Franklin County to be eligible for service.
Contributions to this organization (NOT a 501 (c) 3) may be sent to the above address.
The Center employs 8 paid staff and are funded through grants and contributions.
10. Franklin County Department of Social Services (*)
11161 Virgil H. Goode Hwy.
Rocky Mount, VA 24151
540-483-9247
www.franklincountyva.gov/social.services.dept
Executive Director: Deborah Powell
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The purpose of the Franklin County Department of Social Services is to protect the
vulnerable, promote self sufficiency or maximum economic independence, and prevent
negative social outcomes for the residents of Franklin County. Services provided include
counseling, food stamps, Temporary Assistance for Needy Families, Medicaid, Adult
Protective Services, Domestic Violence Services & Emergency Housing (Temporary
Shelter), Child Protective Services and Child Support Enforcement. They operate
Monday through Friday from 8:30am to 4.30 in multiple locations so call in advance for
an appointment and location.
11. Support to Eliminate Poverty ( STEP)
200 Dent St.
Rocky Mount, VA 24151
540-483-5142
www.stepincva.com
Executive Director: William Loope
Support to Eliminate Poverty (STEP) has as its mission to “provide exceptional services
to families seeking to improve their quality of life through community, economic,
personal and family development.” Their programs include Housing and Weatherization
(e.g. Home energy assistance, Section 8 Housing vouchers), Lifes Academy (for students
with behavioral issues), Head Start, and supportive services (e.g. Income tax assistance,
home delivered meals, homeless prevention, etc). The organization provides services to
Franklin and Patrick County residents and food, financial assistance, housing, energy
assistance, support services for children, child advocacy and support services for seniors.
STEP is recruiting volunteers for office work, receptionist, classroom assistance, to
deliver meals to seniors and for Board service. Potential volunteers should call and ask
for Human Resources. As a 501 (c) 3 organization, STEP accepts financial contributions
including supplies and furnishings. STEP has approximately 100 paid staff.
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II. Transportation Services
12. Bedford Ride of the Central Virginia Alliance for Community Living
1613 Oakwood St.
Bedford, VA 24523
540-587-3315
www.bedfordride-cvacl.org
Director: Linda D. Brake
540-587-3215
Bedford Ride, a program of Central Virginia Alliance for Community Living and
operated out of Bedford Memorial Hospital, provides non-emergency transportation
services to medical appointments (non Medicaid) and human service agencies. To be
eligible, persons must have no other means of transportation available to them.
Transportation requests must be made at least two business days in advance by calling
540-587-3315 between the hours of 8:30am and 4:30pm, Monday thru Friday. Bedford
Ride services the entire County of Bedford which includes the communities of Moneta
and Huddleston are two of the communities served by this program. A small fee may be
charged depending on ability to pay and we do appreciate donations for rides provided.
Rides include transportation to/from Bedford, Lynchburg, Roanoke and Salem
destinations. The organization has volunteer opportunities for drivers and dispatchers.
Volunteer drivers need to have a valid VA driver's license, pass a Criminal Background
Check and a Urine drug screening.
The Bedford Ride program helps individuals remain independent in their homes.
13. Transportation Program
Franklin County Aging Services
295 Technology Drive
Rocky Mount, VA 24151
540-483-9238
www.franklincountyva.gov/aging-serv
Director: Amanda Carter
Transportation services on a sliding scale basis are available, for seniors who are 60 years
of age and older or persons who have a disability, for medical appointments and grocery
shopping. One can arrange transportation, three days notice, by calling 540-483-9238
between the hours of 8am and 4 pm. Medicaid and VA Premier patients should call 1866-386-8331 or 866-810-8305 for transportation to doctor appointments. Cancer
patients call 540-774-2716 or 1-800-ACS-2345
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III. Services for Children and their parents (Support Services for children)
Organizations in this section include those providing child advocacy, mentoring, social
services, counseling, parenting classes and support, summer food and nutrition, and
pregnancy and birth counseling.
Serving both Franklin and Bedford Counties
14. Smith Mountain Lake Good Neighbors
P.O. box 2
Moneta, VA 24121
540-585-4912
www.smlgoodneighbors.org
Executive Director: Russell Baskett
Smith Mountain Lake Good Neighbors Program seeks to develop good neighbor skills
and values in children through programs that nourish, educate and support them. They
provide lunches to summer school students primarily to those who are eligible for free or
reduced-cost lunches during the school year. They also provide backpacks containing
food for the weekend and a new book each Friday of summer school. They provide a
summer day camp for children who may need support in any of the following areas:
nutritious meals, reading enrichment, or good neighbor skills and values such as living
peacefully with self and others. Students from the elementary schools in the Smith
Mountain Lake area are eligible. Services provided children include food, counseling,
support services, advocacy, and mentoring.
Volunteers are needed to pack lunches, as reading buddies, intern assistants, packing and
moving supplies. Volunteers are required to take 1.5-2 hours training program and pass a
background check if interacting with children. Persons interested in volunteering should
call Lisa Lietz at 540 585 4912. This 501 (c) 3 organization accepts financial
contributions at the above address and also welcomes contributions of books and food
supplies. It has one paid employee.
Serving Franklin County
15. Franklin County Perinatal Education Center
335 South Main St. (mailing address: P.O. Box 2007)
Rocky Mount, VA 24151
540-489-1800
www.fcpec.org
Executive Director: Amy Pendleton
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The Franklin County Perinatal Education Center provides educational and support
services to expectant mothers and their families. Recipients must be resident of Franklin,
Patrick, or Henry County or the city of Martinsville. Services are provided to everyone
regardless of their income. Persons can call for an appointment or drop by. Services
include baby food and formula, maternity and children’s clothes, other baby items, breast
feeding support, new parent support, and child safety checks and child birth preparation.
The Center recruits volunteers for clerical help, billing, telephone assistance, sorting
donated infant clothes and data entry. All training is on-the-job. Anyone willing to
support the Agency as a Board member and with fund raising is also welcome.
This 501 (c) 3 organization has no paid staff. Contributions may be sent to the above
address.
16. Southern Virginia Child Advocacy Center
300 South Main St.
Rocky Mount, VA 24151
540-484-5566
www.southernvacac.org
Executive Director: Joyce Moran
The Southern Virginia Child Advocacy Center provides services for child victims and
their non-offending family members as well as educational prevention initiatives for the
entire community. Services include advocacy services fore abused and neglected children
(CASA), Child Abuse Review teams, educational programs for parents relative to the
impact of divorce and separation, a child and caretaker interaction program, and an
educational program educating the community members about child sexual abuse. More
specific services include crisis intervention and clinical services for children and nonoffending family members. Eligibility is based on service being requested. For more
information about these programs or to volunteer call 540-484-5566.
The Center is recruiting volunteers for their Court Appointed Special Advocates Program
(CASA) and for fund raising assistance. CASA volunteers must be over 21 years and able
to pass a criminal history background check. They go through 40 hours of initial training
and then 12 hours a year of continuing training. Volunteers may contact Karen St. Clair,
Director of Volunteers. The Center is a 501 (c) 3 organization with 7 paid staff and an
administrative cost of about 10% and fund raising cost of 10%. All contributions are used
for services including parent education, clinical services for victims of child abuse,
outreach programs and the like. Checks should be made out and mailed to the above
address.
Serving Bedford County
17. CASA of Central Virginia (*)
123 E. Main St.
Suite 203
Bedford, VA 24523
10
540-586-4932
www.cvcasa.org
Executive Director: Cindy Forren
Court Appointed Special Advocates of Central Virginia serves Bedford County and other
parts of central Virginia. It advocates for the best interest of abused and neglected
children in the 24th Judicial District of Virginia. CASA is appointed by the Juvenile and
Domestic Relations Court judge and advocate for the children assigned.
18. Bedford Pregnancy Center
813 E. Main St.
Bedford, VA 24523
540-587-5900
www.bedfordpregnancy.org
Executive Director: Lori Lewis
The Bedford Pregnancy Center helps women and children in unplanned pregnancy
situations. They provide pregnancy test, information about all options, educational
resources, referral to prenatal care and other community resources, counseling and
ongoing support as well as teen abstinence education for schools and youth groups.
The Bedford Pregnancy Center actively recruits volunteers for counselors to help in the
Blessing Boutique and at the front desk. Volunteers may call Lori Lewis or Debbie Biggs
and be prepared to complete a volunteer application providing three references including,
preferably, one by a pastor. 24 hours of training is required. The Center is a 501 (c) 3
organization and contributions, used for training and operating costs, may be sent to the
above address. There are two part time paid staff members and administrative costs run
between 10 and 15%.
IV. Mental Health Services
Organizations listed in this section provide mental health services, crisis intervention,
support groups, counseling, alcohol and drug rehabilitation, suicide prevention, substance
abuse counseling, grief and loss services, and hot lines/crisis lines.
Serving Franklin County
19. Contact (*)
P.O. Box 1287
Martinsville, VA 24114
276-638-8980
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Web site address:
www.contactmartinsville.org
Executive Director: none currently
Contact provides a telephone help line and immediate resource during times of crisis to
the residents of the City of Martinsville, and the counties of Henry, Patrick and Franklin.
They also provide telephone reassurance by daily calls to home bound residents. All
services are provided by telephone. The crisis help line is operated 24/7, 365 days per
year. The help line provides a safe place to receive referrals or anonymous emotional,
mental or physical support in times of need whether due to depression, grief, alcohol or
drug abuse, domestic violence, etc.
20. Family Services of Roanoke Valley,
360 Campbell Ave SW
Roanoke, VA 24016
540-563-5316
Web site address: www.fsrv.org
President/CEO: Sharon Thacker
Their services include counseling, support groups, alcohol and drug rehabilitation,
substance abuse counseling, support services for individuals, families and children.
Office hours are different during the week, so please call for appointment.
Volunteers to serve as interns for youth services and/or office work are welcome.
As a 501 (c) 3 organization, contributions are used for operating expenses, youth
development program, counseling programs, unless otherwise designated. Contributions
may be mailed to the above address att. Ruth Castle.
21. Piedmont Community Services
30 Technology Dr.
Rocky Mount, VA 24151
540-483-0582
www.piedmontcsb.org
Executive Director: James Tobin
Piedmont Community Services provides a variety of crisis, counseling, and substance
abuse and mental health services to residents of the city of Martinsville, and Henry,
Patrick and Franklin Counties.
Although they are not actively recruiting volunteers they can always use clerical
volunteers. If interested, one may call Terri Crews or Teresa Bowling. Leslie Firebaugh
accepts financial contributions on behalf of the organization to counter substance abuse
by kids.
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Serving Bedford County
22.
Bedford Domestic Violence Services
(Part of the Department of Social Services (Bedford County)
119 East Main Street
Bedford, VA 24523
540-586-7750
Bedford Domestic Violence Services provides support and education to victims of
domestic violence as well as concerned family members, friends and citizens. They
provide access to shelter, information and referral, counseling and court accompaniment.
All services are provided fee of charge.
Hotline:
540-587-0970
Serving both Counties
23. Virginia Domestic Violence and Sexual Assault Hotline (*)
The Virginia Family Violence & Assault Hotline is a toll-free, confidential hot line
operated 24 hours a day. They provide crisis intervention, support, information, advocacy
and referral to local resources. The hot line is available to family violence and sexual
assault survivors, their friends and families, professionals and the general public.
The Hot line number is 1-800-838-8238.
V. Services for Seniors and the broader community
Organizations listed in this section provide services such as meals at home, Alzheimer’s
assistance, home health care, hospice, grief and loss services, adult services, counseling,
telephone reassurances, health and dental care, life long learning, medical assistance,
prescription assistance, and speech and hearing.
Serving Franklin County
24. Carilion Franklin Memorial Hospital (*)
180 Floyd Ave.
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Rocky mount, VA 24151
540-489-6344
www.carilionclinic.org
CEO: William Jacobsen
Carilion Franklin Memorial Hospital is a 37-bed Joint Commission accredited
community hospital in Rocky Mount, VA. It has a wide range of medical and surgical
services including an outpatient surgical suite, an expansive emergency room, and a three
story medical office building. It admits over 1600 acute patients and treats over 23,000
emergency patients each year.
25.
Habitat for Humanity of Franklin County (*)
P.O.Box 834
Rocky Mount, VA 24151
540-483-8884
www.habitatva.com
Habitat for Humanity of Franklin County is a 501 (c) 3 non-profit, ecumenical, Christian
organization putting their faith into action. Their mission is to eliminate substandard
housing by building affordable homes so that every man, woman and child has the
opportunity to own a simple, decent place to live in dignity and safety. Applications at
the Library in Rocky Mount or call the above number.
Homes are built with volunteer labor and donated land and/or material and then sold to
new homeowner at no interest on a 7-30 year loan.
Volunteers may call the above number.
As a 501 (c) 3 organization, contributions are used for operational costs, construction,
renovation, remodeling for low-income individuals.
26. Franklin County Family YMCA (*)
233 Technology Dr.
Rocky Mount, VA 24151
540-489-9622
www.franklincountyymca.org
Executive Director:
The Franklin County Family YMCA provides health and wellness programs in three
locations for people of all ages. Service and hours of operations varies by location and
interested persons should call or stop in for more information. The three locations are
Rocky Mount Recreation Center (540-489-9622), the Essig Youth Center (540-4899622), and the Smith Mountain Lake YMCA in Moneta (540-721-9622)
27. Franklin County Aging Services
14
295 Technology Drive
Rocky Mount, VA 24151
540-483-9238
www.franklincountyva.gov/aging-serv
Director: Amanda Carter
The Franklin County Aging Services provides a variety of services for seniors age 60
years or older. This includes a Senior Center (Open 8am until 4pm), transportation as
defined above, socialization and recreation, congregate meals, free blood pressure
screenings, health promotion/disease prevention program, special events and education
programs. The Southern Area Agency on Aging Services (a separate organization; see
below) provides all in-home services for Franklin County elders. They can be reached at
1-800-468-4571.
28. Southern Area Agency on Aging (*)
Meals on Wheels for Franklin County
204 Cleveland Ave
Martinsville, VA 24112
1-800-468-4571
www.southernaaa.org
Executive Director: Teresa Carter Fontaine/Yolunda Stanley
The Southern Area Agency on Aging funds or provides a variety of services to those
eligible including Care coordination, respite care, personal care, light housekeeping,
chore, legal assistance, insurance counseling, small home repair jobs, home delivered
meals and transportation. Persons 60 years old and older are eligible but a fee on a sliding
scale basis is charged for personal care, housekeeping, respite, chore, and care
coordination. Contact the Southern Area agency on Aging at 1-800-468-4571 to arrange
for services or to obtain more information. There is a waiting list on many of their
services.
29.
American Red Cross, Franklin County Office (*)
1529 Franklin Street, Suite 7
Rocky Mount, VA 24151
540-483-5621
Web site Address:
www.RoanokeValleyRedCross.org
Community Chapter Executive: Heather Robertson
The American Red Cross shelters, feeds and provides emotional support to victims of
disasters; supplies blood and blood products to area hospitals; teaches life saving skills;
provides international humanitarian aid; and supports military members and their
families. For disaster related emergencies or military related emergencies help is
available 24-7. Office hours are 8-5 Monday –Friday and by appointment.
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Serving both Counties
30. Carilion Hospice Services (*)
Franklin County Office
180 Floyd Avenue
Rocky Mount. VA 24151
540-489-6503
Web site address:
www.carilionclinic.org (type “Hospice” in the search box)
Carilion Hospice provides comprehensive, quality care to patients certified by a physician
as having a terminal condition if the disease runs its normal course. Services provided
include skilled nursing care, aide service, social work services, spiritual care and
bereavement care. All services are coordinated by an interdisciplinary team with a
medical director. Services are provided in a patient’s home.
Volunteers are used in a variety of ways; from visiting patients and families to administrative
capacities. Persons willing to volunteer should call the office.
31. Good Samaritan Hospice
2408 Electric Rd.
Roanoke, VA 24018
540-776-0198
www.goodsamhospice.org
President and CEO: Sue Ranson
Good Samaritan Hospice mission is to affirm life in the midst of terminal illness and grief
by providing excellent patient care, family support and community education and
counseling. Good Sam assists Bedford and Franklin County patients live life as fully as
possible with their rights to comfort, dignity and choice intact.
Good Samaritan Hospice uses volunteers for patient and family care, in administrative
duties and in fund raising. Extensive training is provided anyone involved with patients
and/or their families. Persons interested should call Sue Ranson.
GSH is a 501 (c) 3 organization and welcomes any financial contribution to enhance their
art and music therapy and extensive grief and loss services.
32. Roanoke Valley Speech and Hearing Center
2030 Colonial Ave., S.W.
16
Roanoke, VA 24015
540-343-0165
www.rvshc.org
Executive Director: Agness Henderson
The Roanoke Valley Speech and Hearing Centeris a 501 (C) 3 organization whose
mission is to help both children and adults communicate effectively. Their licensed
speech-language pathologists assess, identify, and treat individuals across the lifespan
with speech, language, and communication needs. Their licensed audiologists evaluate
hearing needs, dispense, fit and repair hearing aids as well custom ear molds. The Center
also utilizes a mobile hearing unit to provide industrial hearing testing onsite at
companies with loud work environments. Call 540-343-0165 to set up an appointment.
33. New Vision (formerly Voice of the Blue Ridge)
3435 Melrose Ave.
Roanoke, VA 24017
540-985-8900
[email protected]
Executive Director: Ms. Jan Smyth
New Vision (formerly Voice of the Blue Ridge) was founded in 1980 to provide audio
access to printed materials such as newspapers and magazines for people who are unable
to read them due to vision loss or other physical impairment. Over the years, the
organization has increased and expanded its services and now also provides
individualized instruction in various adaptive technologies as well as other services and
activities designed to enrich the lives of those with vision impairments.
In keeping with its mission of promoting independence and equality for people with
visual impairments, New Vision continues to explore new and innovative ways of
providing relevant and needed services to its target population.
34. Virginia Department of Deaf and Hard of Hearing (*)
1602 Rolling Hills Dr., Suite 203
Richmond, VA 23229
800-552-7917 V/TTY
www.vddhh.org
Director: Ronald L. Lanier
The Virginia Department for the Deaf and Hard of Hearing works to reduce the
communication barriers between persons who are deaf or hard of hearing and those who
are hearing, including family members, service providers, and the general public. For
more information on services check the web site or call 1-800-552-7917 (V/TTY).
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35. W.E. Skelton 4 H Educational Conference Center at SML
775 Hermitage Rd.
Wirtz, VA 24184
540-721-2759
www.skelton4Hcenter.org
Executive Director: Roger F. Elmore
The W. E. Skelton 4-H Educational Conference Center is located along the shores of the
Smith Mountain Lake and has spacious facilities and 120 acres for the perfect get-away
for youth and adult groups alike whether for recreational, team building, or life long
learning activities. It also serves as the location for the NRA Certified Pistol Training
Courses. The Center is a 501 (c) 3 organization and accepts donations. Unrestricted
donations will be for the operating fund, restricted donations go to donor's designated
fund. No active solicitation of volunteers. The Executive Directors is a Virginia Tech
employee.
Serving Bedford County
36. Central Virginia Area Agency on Aging (*)
501 12th Street
Lynchburg, VA 24505
434-385-9070
www.cvaaa.com
Executive Director: Deborah Silverman
The Central Virginia Area Agency on Aging develops, administers, and/or provides
essential services such as transportation, nutritious meals, care coordination, and
homemaker assistance so that our community’s seniors can remain in their homes for as
long as possible. Services include Weatherization, home delivered meals, congregate
dining centers, referrals to community resources, light housekeeping, medication
management, ombudsman, elder abuse prevention, legal and counseling, transportation,
and education on Medicare and nutrition. For information about services in your area call
434-385-9070. For information about the Moneta Dining Center call 540-297-5028.
37. Centra Bedford Memorial Hospital (*)
1613 Oakwood St.
Bedford, VA 24523
540-586-2441
www.bedfordmemorial.orgmhva.com
President and CEO: Patti O. Jurkus
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As part of a partnership between Carilion Clinic and Centra, the Centra Bedford
Memorial Hospital provides a full-service medical facility with special emphasis on
women’s health, outpatient surgery, rehabilitativeemergency services and 24 hour
emergency care., geriatrics and rehabilitative services and 24 hour emergency care. The
campus also houses a 111 bed inpatient Rrehab and recovery unit, Oakwood Health &
Rehab, and a medical office building.
Volunteers are needed in a variety of capacities including waiting room greeters for
people going to surgery, the information desk, sales in the gift shop, assisting with
activities for Oakwood residents, and in Physical Therapy department. Training varies by
capacity served. Persons interested in volunteering should call 540 587 3317 and ask for
Denise (DeDe)
38. Bedford Habitat for Humanity (*)
108 Center St. (P.O. Box 171)
Bedford, VA 24523
540-587-0280
President of the Board: Mike Patrouch
Bedford Virginia Habitat for Humanity is a locally run affiliate of Habitat for Humanity
International and works in partnership with people in need to build and renovate decent,
affordable housing. The houses are then sold to those in need at no profit with no interest
charged. Volunteers provide most of the labor and individual and corporate donors
provide money and material to build Habitat houses. For more information or to get
involved call 540-587-0280.
39. Historic Virginia Chapter of the American Red Cross (*)
1007 Sheffield Drive
Lynchburg, VA 24502
434-845-1234
1-800625-6680
Community Chapter Executive: Marianne Ramsey
www.historicvaredcross.org
The mission of the American Red Cross is to provide relief to victims of disasters and
help people prevent, prepare for and respond to emergencies. Since 1917, the Historic
Virginia Chapter of the American Red Cross has aimed at preventing and relieving
suffering. Its services today include Disaster Services, Safety Services, Community
Services, International Services, Armed Forces Military Emergency Services, Youth
Services and Blood Services.
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OTHER NUMBERS/WEB SITES THAT MAY BE HELPFUL
Dial 911 for Emergencies: Fire, police, ambulance
Poison Help line: 1-800-222-1222
Non emergency numbers:
Sheriff’s Department:
 Bedford County
 Franklin County
540-586-7827
540-483-3000
Miss Utility: 1-800-552-7001 or 811
Utility outages:
 American Electric Power: 1-800-956-4237
 Southside Electric Cooperative: 1-800-552-2118

For fun events try the following links:
1.
2.
3.
4.
Bedford fun calendar: www.visitbedford.com/events.cfm
Smith Mountain Lake chamber of commerce: www.visitsmithmountainlake.com
Smith Mountain Arts Council: www.smithmountainarts.council.com
Smith Mountain Laker: www.Smithmountainlaker.com
Other helpful web sites for lake residents:
1. Smith Mountain Lake Association: www.smlassociation.org
For services not found in this guide, the following contacts may be helpful:
1. Virginia residents can dial 2-1-1 and a trained professional can provide information
needed or one can go on internet to www.211virginia.org. (Website of Virginia’s
information and referral system.)
2. Franklin County residents can Google “Family County Family Resource Directory”
for a 98 page resource manual serving Franklin County.
3. Franklin County government web site: www.franklincountyva.org
4. Bedford Count government web site: www.co.bedford.va.us/index.asp
5. Bedford Country residents can go to www.unitedwaycv.org and click on
“Resources” and tab to either “Quick Resource Guide by location” or “Guide for
tough time.”
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The Rotary Club of Smith Mountain Lake (2011 – 2012)
The Rotary Club of Smith Mountain Lake is a very active club meeting the 2nd and 4th Thursday
of the month at 7 am for breakfast and a program at the Westlake County club. The meeting is
over by 8:30am. Anyone interested in exploring joining the Rotary Club or volunteering in one
of our projects should drop in on a meeting or call or email ……….
Our Community, Vocational, and International Service Projects during the last year include:
1. Tackling Hunger and Nutrition around Smith Mountain Lake provided over a ton of
fresh fruits and vegetables to the hungry of Smith Mountain Lake area.
2. Thanksgiving Baskets for needy children and their families in 4 schools
3. Excellence in Education Award Banquet honoring the best teachers in each of 8
Elementary Schools
4. High School Scholarships awarded to one graduating senior at Franklin County High
School and one graduating senior at Staunton River High School
5. Two students sponsored to attend the Rotary Youth Leadership Awards (RYLA) and
conference at Virginia Tech
6. International Student Exchange Picnic
7. Emergency 911 dock signs made and installed on SML docks
8. Parking support to the Chamber of Commerce Business Expo
9. Two pontoon boats and 15 Rotarians participating in Annual Lake Clean Up
10. Volunteer support to Annual Charity Home Tour
11. Collection of tab tops for Ronald McDonald House
12. Ambassadorial Scholars
13. International Projects in India and South Africa
14. Vocational Site visits to several businesses in the Westlake area
15. Recognition of two non Rotarian Community Volunteers with prestigious Rotary Paul
Harris Fellow award
16. Conducting and publishing a Community Needs Assessment of Smith Mountain Lake
report
17. Defining a new Adopt a Pilot School program and beginning the planning to
implement the projects at a local elementary school.
18. The start of the Coordination of Community Needs with other service clubs
19. Financial contributions made to Smith Mountain Lake Good Neighbors Program,
Lake Christian Ministries, Unbridled Change, Polio Plus, Rotary International Fund,
the Alex Ernandes Scholarship Foundation, and the VA Cooperative Extension
Service Local Food and Garden Directory.
20. The production of this Directory
To support these projects, the Club conducts two fund raisers, the Nite at the Races in October
and the sales of Christmas Trees. In addition it has 4 fellowship socials during the year.
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