Jen and Sherie’s
five steps to success
At Halo Hair Body Beauty we use Scorecard to
help us see how well we’re performing.
We can track our progress over the past 24 months,
and compare our results with those of similar salons.
Each month when we log in to check our data,
we use the following steps to help us make
decisions about the way we do business.
1. LOOK
2. SEE
3. PLAN
4. ACTION
5. MEASURE
We hope you find this checklist useful –
good luck using Scorecard!
Take a look at
It’s easy to see at a
Set some clear goals
Now it’s time to take
Compare your results
the five KPIs in
glance which areas
and create an action
action! Train up your
month-on-month
Scorecard, and see
you’re doing really
plan. Make sure your
team so they know
and year-on-year to
how well you’re
well in, and where
goals are specific
how they can help.
see how much you’ve
travelling. Make sure
you might need to
and measurable, such
It’s important to stay
achieved. Take note
you look at all of the
improve. You might
as: ‘improve retention
focused and keep
of what worked and
following areas:
notice your client
by 20% by the end
your end goal in
what didn’t, so you
• Revenue
retention is below the
of September’. If
mind. If you need to,
can do it better next
• Transactions
industry standard, for
you get stuck, the
you can make small
time. With any luck,
• Visits
example. The good
Shortcuts S.M.A.R.T.
adjustments to your
you will have
• Clients
news is, with a little
Maximiser Pack has
action plan based on
created a winning
• Online bookings.
work, this can be
lots of ideas to help
what you can see
formula for growing
easily fixed!
you improve.
is working.
your business.
Jen and x
Sherie x
D
FIN
T
OU
RE
MO
To find out more about
Scorecard, call Shortcuts
on 1300 667 374.
1300 667 374
www.shortcuts.com.au
[email protected]