RemoteLock 6i Beta Instructions

RemoteLock 6i Beta Instructions
Thank You!
Thank you for participating in the RemoteLock 6i Beta Program! We are very excited about the 6i as it is
our next generation SmartLock with a host of new features and improved performance. As you are the
first end-users to get your hands on this lock, we appreciate your time to give us feedback, as well as
your understanding if you discover any issues. Your quick reporting of any issues will help us to fix them
immediately and improve your lock.
Please note that if any software/firmware issues are found, we have the ability to correct them in the
lock’s software and then quickly download a new version over the internet to resolve the issue. To
report any issues with the lock, please email [email protected]. For urgent issues, please call (888)
478-7225, our hours are Monday through Friday, 9 AM – 5 PM Mountain Standard Time.
Please note, these instructions do not include directions on the full functionality of the lock and
programing from the web portal. The full manual will be emailed out to you once completed within
September of 2015. However, we expect the web portal to be intuitive enough for Beta users to easily
create new User Codes, Temporary Guest Codes, View Access History, and more. We will also be
releasing help videos within the month of September.
The main purpose of these instructions is to explain how to get your lock connected to the internet and
how to add your lock to the Web Portal. Once added to the web portal, you will be able to control your
lock remotely.
Connecting Your Lock to Your Router
You can configure the lock to connect to your router either before or after you install the lock.
1. Install batteries and connect the front-to-back cable.
2. On your phone or laptop, go to your WiFi Settings
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3. Select the network starting with
“RemoteLOCK-“
5. Enter your routers passphrase
4. Open a web browser and go
to 192.168.0.1
6. Click Submit.
Create an Account and Add Lock to Portal
To register for an account, please go to www.RemoteLock.com/signup. Select the FREE plan on this
page when you sign up. To sign in to an existing account, go to www.RemoteLock.com/login. Please
note that these addresses forward to our web portal domain DeviceWebManager.com.
Once logged into your account…
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2.
3.
4.
Click into the Locks section in the upper navigation
Select Add Lock
Select the Model # 6i
Enter the Serial Number found on the sticker included on the back of your lock and on the box
the lock was packaged in
5. Click Create Lock
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It may take a minute for your lock to show as connected. When it connects with your account, you will
see your current lock status, as well as values for your battery level and WiFi signal strength. Refresh
your web page if needed.
Heart Beat Interval Explained
When “awake”, WiFi radios consume a fair bit of power from the batteries that power your lock. As
such, during normal operation the WiFi radio goes to sleep for set intervals of time. We call this the
Heart Beat Interval. When the WiFi radio is asleep, messages that you send from the web portal will not
be received until the WiFi radio wakes up and connects to the internet.
However, please note that anytime you press the keypad, the WiFi radio will wake up. So, if a user
unlocks the door, this event will be reported immediately. But, say you add or delete a user code from
the web portal, and you have set your Heart Beat Interval to 30 minutes. If the WiFi radio just went to
sleep before you performed this action on your web account, it could take up to 30 minutes for the lock
to receive this information if left untouched (again, if someone presses a button on the keypad, it will
wake up and download any new settings or codes immediately).
On the Settings Page for your lock, you will see a drop-down for the “WiFi Update Interval”. The default
value for this out of the box is 20 minutes. If you want to see your lock respond immediately to
commands (like lock or unlock) from the portal, you can set this to “Always On”. Notice the tradeoff this
drop-down shows between sleep interval and battery life. Once you have saved this setting on the
portal, press a button on your lock so that it can receive this new setting. Then you can issue commands
from the portal and see the lock react right away.
Make sure to set your lock back to an Update Interval such as 20 or 30 minutes so your batteries will last
longer!
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Keypad Programing Functions
From the keypad, there are several functions/settings that can be set. These functions can also be
performed remotely from the app. However, these keypad programming functions are available if you
are on the property and you do not have access to the internet. The below functions are not required
for setup.
All keypad programming follows the same general flow of:
Programing Code # Function Code # Value (If Needed) #
100: Change Programing Code – must be 8 characters
The programing code is like a password. This code allows you to program the lock via the keypad. The
default programing code is 123456. To set a new programing code, enter the following on the lock’s
keypad:
Current Programing Code # 100 # New Programing Code #
Example: 123456 # 100 # 87654321 #
If successful, you will see two green flashes with two beeps. If failed, you will see red lights and beeps.
The light will be solid red for a few seconds if the lock is processing and saving data after programming.
110: Add Local User Code
Local user codes are intended to be used as a backup to User Codes created via the internet. If the
internet is unavailable, you can program a Local Code via the keypad at the lock. No access schedules
can be applied to Local Codes.
Programing Code # 110 # Local Code #
Example: 123456 # 110 # 4321 #
120: Delete Local User Code
Programing Code # 120 # Local Code #
Example: 123456 # 120 # 4321 #
130: Erase All Local Codes
Programing Code # 130 #
Example: 123456 # 130 #
Additional Keypad Functions
131: Reset Local Codes to 1234
135: Factory Reset – Delete all Codes, Schedules & Events (Does not delete SSIDs)
160: Mute Keypad
161: UnMute Keypad
270: Passage Mode: will stay unlocked after unlocking
271: Auto-Lock Mode: set to auto-lock after unlocked (default)
312: Delete all stored SSIDs
300: Show WiFi Status
Check to see if lock is successfully connected to the Internet.
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Responses:
2 short green beeps = successfully connected
1 long green beep = in AP mode
3 short green beeps = Radio is sleeping
4 short red beeps = Disconnected/Error
Default Settings
Out of the box, or if the lock is reset to factory defaults, here are the default settings:
Keypad Programming Code:
User Code:
Passage Mode:
Auto-lock delay duration:
Keypad Sound:
HeartBeat Interval
123456
1234
Disabled
10 seconds
Enabled
20 Minutes
RemoteLock 6i Functionality Overview
Settings
 All dates, times, schedules and timestamps are in lock-local time.
 Mute Mode: can set keypad to beep or be silent with button presses
 Privacy Mode: Enable to temporarily disable all user codes
 Heartbeat Interval (HBI): can set interval for a “fast” HBI (1 min) or a “slow” HBI (4 hours), then
set schedule (below) to switch between the two. For example, you might want a fast schedule
during the day and slow at night.
 Set auto-lock or passage mode (auto-lock after door is unlocked or remain unlocked)
 DST offset: set to enable Daylight Savings Time
 GMT Offset: this will automatically be set by the Property a device is assigned to in order to set
the clock on the lock
 Access Event Report Setting – Can set events to be reported every time the door is
unlocked/accessed, or can set to only report event history from one to four set times a day.
Input/Output Connections
 Optional external power supply input – variable 12/24V
 Optional relay switch connection input for local wired unlock functionality
System Resets
 Factory Reset: Erase all data and return to factory defaults (except for Access Point Connection
Info)
 Erase All User Codes
 Reset WiFi Connection
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User Codes/Guest Codes
 Max of 1000 Codes (whether they are unlimited or guest codes). Codes can be set to Unlimited
Access, or be limited by a start and end date/time. Codes can further be limited by User
Schedule (M-F, 9-5) and Holiday Schedule (no access on holidays).
 User Codes must be 4 – 10 digits in length
 Can apply unlock override time to User Code (Example: if lock is set to relock after unlocking,
this override time will tell the lock to stay unlocked for a period of time after this code is used).
Weekly Access Schedules
 Up to 20 different weekly access schedules can be stored on the lock with a Day-of-Week ID of 1
- 20
 User Schedules are in 5 minute resolution, 24hr clock "0000"-"2400", events available for each
day of the week.
 For each day, schedule can include up to 4 access times (0800 – 1000, 1200 – 1600, 1800 –
2200) during which access will be granted for users assigned to that Access Schedule
Holiday Schedules
 Up to 10 different holiday schedules can be stored on the lock with a Holiday ID of 1 - 10
 Each holiday schedule can have up to 40 restricted days and/or 5 vacation intervals (12/24/2015
to 12/31/2015).
Lock Action schedule
 Provides Day-of-Week times to force a lock or unlock
 Only one schedule can be stored & active on a lock at one time
 Each day can have up to 4 different Lock/Unlock events
Auto-lock Schedule
 Set behavior of lock after it is successfully unlocked by a valid user code. If Auto-lock is enabled,
the lock will relock after unlocked. If disabled, lock will remain unlocked.
 Only one schedule can be stored & active on a lock at one time
 Each day can have up to 4 different Auto-lock setting changes
Heartbeat Updates (Internet Connection Interval)
The heartbeat setting can be used to manage power consumption by adjusting how frequently the WiFi
radio wakes up and connects with the internet to check for updates and report status. The heartbeat
interval can be set anywhere from always on to once every 24 hours. A schedule can also be created so
the lock connects to the internet more frequently during business hours and less frequently in the
evenings and weekends for example. Users can also decide if they want the lock to report every unlock
event as it happens, or at set points in the day.
Events
 Up to 250 events are stored on the lock in case the lock or access point is disconnected from the
internet.
 In normal operation, events are sent to cloud as soon as they occur. If desired, users can set the
lock to send events between 1 and 4 times per day to conserve battery consumption if the locks
access volume is high and they don’t need to be received in real time.
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