Are You Ready For A Digital First Future?
Enterprise Information Management and its Impact on Business Transformation
Michael Cybala
Vice President
OpenText Product Management
Who is OpenText?
NASDAQ: OTEX, TSX: OTC
$1.9B
100M
16B
120
Global Revenue
Users
Transactions Managed
Annually
Global Offices
600K
100K
8000
31
Trading Partners
Customers
Employees
Data Centers
OpenText is one of the most successful software companies in the world. We’re a leader in
Enterprise Information Management, helping companies manage information for improved
productivity, competitiveness and customer experiences
OpenText
OpenText Confidential.
Confidential. ©2015
©2015 All
All Rights
Rights Reserved.
Reserved.
22
Digital Transformation Drivers
New
Technologies
The Digital
Customer
Security &
Governance
Regulatory
Pressure
Changing
Workforce
Several important factors are converging, driving the need
for transformation of businesses into digital businesses.
OpenText Confidential. ©2015 All Rights Reserved.
3
The Digital
Vortex
Every Industry
will be affected
in the next
5 years
Source: Global Center for Digital
Business Transformation, 2015
OpenText Confidential. ©2015 All Rights Reserved.
4
Telecommunications
Game Changer
Incumbant
Source : Deutsche Telekom 2014
OpenText Confidential. ©2015 All Rights Reserved.
5
Travel and Transportation
Game Changer
Incumbant
Source: San Francisco Municipal Transportation Agency - http://archives.sfexaminer.com/sanfrancisco/report-says-sf-taxis-suffering-greatly/Content?oid=2899618
OpenText Confidential. ©2015 All Rights Reserved.
6
Financial Services
Game Changer
Incumbant
Source: Sunday Times' Raconteur supplement in February 2015
OpenText Confidential. ©2015 All Rights Reserved.
7
Digital Disruption is Stronger and Faster
Compared to web disruption, digital disruption is cheaper, faster,
more impactful and generates more innovations
Source: Assess your Digital Disruption Readiness Now by Corinne Munchbach, Forrester Research
OpenText Confidential. ©2015 All Rights Reserved.
8
Digital Opportunity
Information drives innovation
and growth. Information leads to
greater insight, higher customer
satisfaction, accelerates time to
market, helps to open new
opportunities, and enables you
to remain competitive.
Information is a key strategic
component for every
organization.
OpenText Confidential. ©2015 All Rights Reserved.
9
The Role of Information Management
New
Technologies
Changing
Workforce
Security
and
Protection
Strategic
Relevance
Business
Impacts
Information
Flow and
Access
Information
in Context
New
Business
Services
?
The Digital
Customer
Regulatory
Pressure
Security &
Governance
OpenText Confidential. ©2015 All Rights Reserved.
10
Roadmap to the Digital Enterprise
Security
and
Protection
Business
Model
Business
Process
IT
Platform
Simplify
Strategic
Relevance
Business
Impacts
Information
Flow and
Access
Information
in Context
Accelerate
New
Business
Services
Opportunity
Transform
OpenText Confidential. ©2015 All Rights Reserved.
11
Digital Transformation at T-Mobile
Unified OpenText EIM and
SAP Deployment in the
Cloud, deeply integrated.
Business
Process
IT
Platform
Security
and Protection
Speedier campaign
execution and consistent
customer experience
across all channels
Information
Flow and
Access
Business
Model
Strategic
Relevance
Business
Impacts
Information
Relevance
Disrupts the wireless
industry with the “Uncarrier” strategy.
New Business
Services
OpenText Confidential. ©2015 All Rights Reserved.
12
Building the Digital Enterprise
Business
Operations
Digita l Transformation
Supplier
Product
Asset
Product &
Services
Employee
Finance
Customer
Engagement
Customer
Information Fueled Business Process
Microsoft
SAP
SFDC
Oracle
OpenText
BPM
Success
Factors
Hybris
…
Context & Analytics
Information
Processing
Information
Management
Information
Delivery
Information Governance
OpenText Confidential. ©2015 All Rights Reserved.
13
L’Oreal will break the $1billion
ecommerce barrier in 2015
SIMPLIFY. TRANSFORM. ACCELERATE.
OpenText Confidential. ©2015 All Rights Reserved.
14
60% decrease in paper use
whilst increasing customer
satisfaction
SIMPLIFY. TRANSFORM. ACCELERATE.
OpenText Confidential. ©2015 All Rights Reserved.
15
230 million travelers served with
92% on-time accuracy.
SIMPLIFY. TRANSFORM. ACCELERATE.
OpenText Confidential. ©2015 All Rights Reserved.
16
OpenText, the Leader in EIM
Enabling the
Digital World
Simplify, Transform,
Accelerate
Digital Workplace
Solution for
Content in Context
OpenText Cloud
OpenText
OpenText Confidential.
Confidential. ©2015
©2015 All
All Rights
Rights Reserved.
Reserved.
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www.opentext.com
@opentext
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