SPECIAL HURRICANE EDITION: Be Prepared This Hurricane Season In This Issue ShelterPride ® news Preparing Ahead of the Storm Hurricane Season is Upon Us Flood Information The Official Newsletter for Narragansett Bay Insurance Company Customers Hurricane Season is Upon Us Hurricane season runs from June 1st through November 30th. O ne of the most dramatic, damaging, and potentially deadly events is a hurricane. During a hurricane, your home may be damaged or destroyed by many different storm hazards. For example: • Debris can break windows and doors, allowing high winds and rain inside the home. • Large storms (i.e. Hurricanes Hugo, Andrew, Katrina and Superstorm Sandy) can cause tremendous devastation as trees and power lines topple. • Weak elements of your home can fail, such as windows, doors, and roofing material. • Roads and bridges can be washed away. • Coastal storm surges can flood basements and lower levels of your home, threatening life in many circumstances. • Destructive tornadoes also can be present, occurring well away from the storm’s center. • Wind damage is not limited to the coastline – it can extend hundreds of miles inland under certain conditions. Your home is a valuable asset. The costs associated with property damage from hurricanes and the disruption to your life in the aftermath can be significant. We encourage you to carefully review the recommendations in this bulletin on how to prepare your home and your family for a hurricane. We also are including steps you should take in the unfortunate event that you suffer storm damage. A HURRICANE WATCH issued for your part of the coast indicates the possibility that you could experience hurricane conditions within 36 hours. This watch should trigger your family’s disaster plan (please see our article “Preparing Ahead of the Storm”), and protective measures should be initiated, especially those actions that require extra time such as securing a boat, leaving an isolated area, etc. A HURRICANE WARNING issued for your part of the coast indicates that sustained winds of at least 74 mph are expected within 24 hours or less. Once this warning has been issued, your family should be in the process of completing protective actions and deciding the safest location to be during the storm. 1 What To Listen For HURRICANE WATCH: An announcement that hurricane conditions (sustained winds of 74 mph or higher) are possible within the specified area in association with a tropical, subtropical, or post-tropical cyclone. Because hurricane preparedness activities become difficult once winds reach tropical storm force, the hurricane watch is issued 48 hours in advance of the anticipated onset of tropical-storm-force winds. During a Watch, prepare your home and review your plan for evacuation in case warnings are issued. Listen closely to instructions from local officials. TROPICAL STORM WATCH: An announcement that tropical storm conditions (sustained winds of 39 to 73 mph) are possible within the specified area within 48 hours in association with a tropical, subtropical, or post-tropical cyclone. During a Watch, prepare your home and review your plan for evacuation in case warnings are issued. Listen closely to instructions from local officials. HURRICANE WARNING: An announcement that hurricane conditions (sustained winds of 74 mph or higher) are expected somewhere within the specified area in association with a tropical, subtropical, or post-tropical cyclone. Because hurricane preparedness activities become difficult once winds reach tropical storm force, the hurricane watch is issued 36 hours in advance of the anticipated onset of tropicalstorm-force winds. The warning can remain in effect when dangerously high water or a combination of dangerously high water and waves continue, even though winds may be less than hurricane force. TROPICAL STORM WARNING: An announcement that tropical storm conditions (sustained winds of 39 to 73 mph) are expected somewhere within the specified area within 36 hours in association with a tropical, subtropical, or post-tropical cyclone. EXTREME WIND WARNING: Extreme sustained winds of a major hurricane (115 mph or greater), usually associated with the eyewall, are expected to begin within an hour. Take immediate shelter in the interior portion of a well-built structure. Additional Watches and Warnings are issued to provide detailed information on specific threats such as floods and tornadoes. Local National Weather Service offices issue Flash Flood/ Flood Watches and Warnings as well as Tornado Warnings. Understanding the Terminology A Tropical Cyclone is a rotating, organized system of clouds and thunderstorms that originates over tropical or subtropical waters and has a closed low-level circulation. Tropical cyclones rotate counterclockwise in the Northern Hemisphere. Tropical Depression — A tropical cyclone with maximum sustained winds of 38 mph (33 knots) or less. Tropical Storm — A tropical cyclone with maximum sustained winds of 39 to 73 mph (34 to 63 knots). Hurricane — A tropical cyclone with maximum sustained winds of 74 mph (64 knots) or higher. In the western North Pacific, hurricanes are called typhoons; similar storms in the Indian Ocean and South Pacific Ocean are called cyclones. Major Hurricane — A tropical cyclone with maximum sustained winds of 111 mph (96 knots) or higher, corresponding to a Category 3, 4 or 5 on the Saffir-Simpson Hurricane Wind Scale. A Post-Tropical Cyclone is a system that no longer possesses sufficient tropical characteristics to be considered a tropical cyclone. Post-tropical cyclones can still bring heavy rain and high winds. 2 Saffir-Simpson Hurricane Wind Scale The Saffir-Simpson Hurricane Wind Scale is a 1 to 5 rating based on a hurricane’s sustained wind speed. This scale estimates potential property damage. Hurricanes reaching Category 3 and higher are considered major hurricanes because of their potential for significant loss of life and damage. Category 1 and 2 storms are still dangerous, however, and require preventative measures. In the western North Pacific, the term “super typhoon” is used for tropical cyclones with sustained winds exceeding 150 mph. Saffir-Simpson Hurricane Wind Scale for the Continental United States Scale Number (Category) Sustained Winds (MPH) Types of Damage Due to Hurricane Winds Hurricanes 1 74-95 Very dangerous winds will produce some damage: Well-constructed frame homes could have damage to roof, shingles, vinyl siding and gutters. Large branches of trees will snap and shallowly rooted trees may be toppled. Extensive damage to power lines and poles likely will result in power outages that could last a few to several days. Dolly (2008) on South Padre Island, Texas 2 96-110 Extremely dangerous winds will cause extensive damage: Well-constructed frame homes could sustain major roof and siding damage. Many shallowly rooted trees will be snapped or uprooted and block numerous roads. Near-total power loss is expected with outages that could last from several days to weeks. Frances (2004) in coastal Port St. Lucie, Florida 3 111-129 Devastating damage will occur: Well-built framed homes may incur major damages or removal of roof decking and gable ends. Many trees will be snapped or uprooted, blocking numerous roads. Electricity and water will be unavailable for several days to weeks after the storm passes. Ivan (2004) in coastal Gulf Sores, Alabama 4 131-156 Catastrophic damage will occur: Well-built framed homes can sustain severe damage with loss of most of the roof structure and/or some exterior walls. Most trees will be snapped or uprooted and power poles downed. Fallen trees and power poles will isolate residential areas. Power outages will last weeks to possibly months. Most of the area will be uninhabitable for weeks or months. Charley (2004) in Punta Gorda, Florida 5 >156 Catastrophic damage will occur: A high percentage of framed homes will be destroyed, with total roof failure and wall collapse. Fallen trees and power poles will isolate residential areas. Power outages will last for weeks to possibly months. Most of the area will be uninhabitable for weeks or months. Andrew (1992) in coastal parts of Cutler Ridge, Florida 3 Ways to Stay Informed NOAA Weather Radio All Hazards The National Weather Service (NWS) continuously broadcasts warnings, watches, forecasts and non-weather related hazard information on NOAA Weather Radio All Hazard (NWR). The average range of the 1000+ NWR transmitters is 40 miles, depending on topography. For the best performing NWR receivers, NWS suggests you look at devices certified to Public AlertTM standards. These radios meet specific technical standards and come with many features such as Specific Area Message Encoding (SAME), a battery backup, both audio and visual alarms, selective programming for the types of hazards you want to be warned for, and the ability to activate external alarm devices for people with disabilities. Similar to a smoke detector, an NWR can wake you up in the middle of the night to alert you of a dangerous situation. CURRENT STORM INFORMATION OTHER INFORMATION • National Weather Service: www.weather.gov • Audio Podcasts: www.nhc.noaa.gov/audio/ • National Hurricane Center: www.nhc.noaa.gov • Geographic Information System Data: www.nhc.noaa.gov/gis/ • Central Pacific Hurricane Center: www.prh.noaa.gov/cphc • NOAA Weather Radio All Hazards: www.weather.gov/nwr HISTORICAL STORM INFORMATION • Hurricane Tracking Charts: www.weather.gov/os/hurricane/ • National Climatic Data Center: www.ncdc.noaa.gov FACEBOOK • NOAA Coastal Services Center: www.csc.noaa.gov • NHC Facebook Page: facebook.com/US.NOAA.NationalHurricaneCenter.gov • CPHC/ NWS Honolulu Facebook Page: EMERGENCY/PREPAREDNESS INFORMATION • American Red Cross: www.redcross.org • FEMA: www.fema.gov MOBILE NHC AND NWS INFORMATION • Mobile NHC website in basic HTML: www.nhc.noaa.gov/mobile facebook.com/US.NationalWeatherService.Honolulu.gov TWITTER • Atlantic: @NHC_Atlantic • Eastern North Pacific: @NHC_Pacific • Central Pacific: @NWSHonolulu • Storm Surge: @NHC_Surge • Mobile NWS website for smartphones: mobile.weather.gov • Mobile NWS website in basic HTML: cell.weather.gov 4 Family Emergency Plan Everyone needs to be prepared for the unexpected. You, as well as your family and friends, will most likely not be together when disaster strikes. How will you find each other? Will you know if your children or parents are safe? You may have to evacuate or be confined to your home. What will you do if water, gas, electricity or phone services are shut off? Steps to Take I II Gather information about hazards. Contact your local National Weather Service office, emergency management office and American Red Cross chapter. Find out what type of emergencies could occur and how you should respond. Learn your community’s warning signals and evacuation plans. Assess your risks and identify ways to make your home and property more secure. Meet with your family to create an emergency plan. Pick two places to meet: a spot outside your home for an emergency, such as fire, and a place away from your neighborhood in case you can’t return home. Choose an out of state friend as your family’s point of contact for everyone to call if the family gets separated. Discuss what you would do if advised to evacuate. III Implement your plan. 1. Post emergency telephone numbers by the phone. 2. Install safety features in your house, such as smoke alarms and fire extinguishers. 3. Inspect your home for items that can move, fall, break or catch fire and correct them. 4. Have your family learn basic safety measures, such as CPR and first aid, how to use a fire extinguisher, and how and when to turn off water, gas and electricity in your home. 5. Teach children how and when to call 911 or your local emergency number. 6. Keep enough supplies in your home for at least 3 days. Assemble an emergency supplies kit. Store these supplies in sturdy, easy-to-carry containers, such as backpacks or duffle bags. Keep important documents in a waterproof container. Keep a smaller emergency supplies kit in the trunk of your car. IV Practice and maintain your plan. Ensure your family knows meeting places, phone numbers and safety rules. Conduct drills. Test your smoke detectors and NWR monthly and change the batteries at least once each year. Test and recharge your fire extinguisher(s) according to manufacturer’s instructions. Replace stored water and food every 6 months. What to Bring to a Shelter • • • • • • • • • • • • First-aid kit Medicine, prescriptions Baby food and diapers Games, books, music players with headphones Toiletries Battery-powered radio and cell phone Flashlights Extra batteries A blanket or sleeping bag for each person Identification Copies of key papers such as insurance policies Cash, credit card REMINDER: If you are told to leave your home, do so immediately. 5 Preparing Ahead of the Storm O ne of the crucial parts to protecting your family and your possessions during a natural disaster is the preparation you do well before the storm. No one can predict the outcome of an event, so understanding the damage that can occur is important. The following information will provide some insight as to how and when to protect the things you cherish most. Taking the time to outline a protection plan for your family and property is essential and must be completed well before conditions start to deteriorate. Develop a preparedness plan to be executed when the time comes. MAKE A KIT HURRICANE POWER OUTAGE Basic things to include in your kit: • A battery-powered AM/FM radio, flashlights, and extra batteries When the winds of a tropical storm reach a constant speed of 75 miles per hour or more, it becomes a hurricane. Hurricane winds blow in a large spiral around a relatively calm center called the eye. Hurricane season on the Atlantic and Gulf coasts begins June 1 and lasts through November. General Hurricane Preparedness The beginning of hurricane season is a good time to: • Check your home emergency kit and review and update emergency phone numbers. Power outages can happen because of bad weather or extreme temperatures. Power outages can last for a few minutes or a few days. If a Power Outage is Possible • Fill your car’s gas tank. • First aid kit • Prescription and nonprescription medicine • Eyeglasses • A list of medical conditions, prescriptions and allergies for all household members • Supplies and equipment for infants and/or household members with special needs • Important phone numbers • Copies of important documents (birth certificates, naturalization documents, licenses, passports, health insurance cards, insurance policies, bank account numbers, credit cards numbers) in a waterproof container. • Learn about the evacuation route in your community. • Make plans to protect your house, especially the windows and doors. • Trim dead or weak branches from trees. Before a Hurricane Hits • Fill your car’s gas tank. • Photos of household members and pets in case someone gets lost • Shutter or board up the windows in your house. • Extra set of car keys • Secure loose items in your yard, such as lawn furniture. • Map of area • Cash (ATM may not work) • Matches in a waterproof container • Water in plastic container (1 gallon/person/day) • Non-perishable food (ready-to-eat canned/dried meals, fruits and vegetables, crackers) for two weeks if possible • Basic personal hygiene items (soap, toothbrush, toothpaste) • Pet supplies (including food and water, leashes, carriers and records of shots) • Small tools including a manual can opener and wrench or pliers to turn off utilities • Fill the bathtub with water to use for washing and cleaning. • Turn refrigerator and freezer to the coldest setting. If a Hurricane Is Going to Hit • Make sure you have enough flashlights and extra batteries. • Make sure that you have food that does not require refrigeration or cooking. • Fill your bathtub with water for washing and cleaning. • Fill clean containers with drinking water. If the Power is Out • Use only battery-powered lights to see. Do not use a candle or other open flame. • Turn off any appliance or equipment that was being used when the power went out. • Avoid opening the refrigerator or freezer. • Do not run a generator inside the house or in a garage. • If the power is out for more than four hours, throw away perishable food such as meat, poultry, fish, soft cheeses, milk, eggs, deli items and leftovers. • Listen to TV and/or radio stations for official information. • Throw away frozen food if the temp. in the freezer goes above 41°. • Stay away from windows and glass doors. • If there is a Boil Water Advisory, boil tap water for one minute or more before you use it for drinking, preparing food, washing dishes or bathing small children. If have You Have to Evacuate • Advise your point of contact for emergencies. • Lock your home and leave immediately. • Be careful around downed power lines and other debris on the ground. 6 How to Reduce Damage to your Home 1. Shingles – Spend $4 on a 10 oz. tube of roofing cement and use it to re-adhere shingles. 1 tube = 25 feet of shingles. • Focus on shingles near the roof edges and near gable ends. • Place three 1-inch diameter dabs under each shingle tab (near the edges and in the middle). • On gable ends, secure the three shingle tabs closest to the gable edge. 2. Soffits – Spend $6 for 10 oz. of polyurethane sealant and stainless steel screws and use to secure soffits. • Apply a bead of sealant along the joint between the edge of the channel and the wall. • Install sharp pointed stainless steel screws through the fascia and channels so that they connect the soffit material. • Apply sealant in the grooves where the fascia material butts up against the fascia and wall channel. 3. Seals – Spend $2 on 10 oz. of caulk and use to seal: • Holes where wires, cables and pipes enter and exit the house; • Openings for cable TV and telephone lines; • All the way around electrical boxes and circuit breaker panels; • Pipe penetrations include AC refrigerant lines, AC condensate lines, water heater pressure relief lines and water pipes; • Cracks around wall outlets, dryer vents, bathroom and kitchen vents and electrical devices such as wall lights. 4. Surroundings – Spend $3 per bag and replace gravel/rock landscaping materials. • Choose a soft mulch material; • In a particularly strong hurricane, gravel has been found in mailboxes and has shredded vinyl siding; • Work with neighbors to make sure everyone’s home is protected from this risk. 5. Shutters – Spend $9-$30 per square foot of openings. • Determine what openings need protection: all windows, entry doors, sliding glass doors, garage doors and gable end vents; • Then, make a plan: Choose permanent window and door protection, or Install permanent fasteners long before storm warnings and pre-cut shutter panels so they can be put in place quickly and time can be spent focusing on other needs. Choose a product with the proper approval for impact-resistance. 7 Water Damage Solutions 1. Seal Gaps Aging and weather can lead to gaps around the penetrations entering your home and around windows and doors. Over time, gaps can form in areas such as where water faucet pipes, gas pipes and air conditioning pipes enter the walls. Gaps also may exist behind electrical outlets, junction boxes, circuit breaker boxes and electric and water meters. Cracks or voids under window sills also can appear due to weather and aging. Water can enter through these openings and cause significant damage that you may not notice until it is too late and major repairs are needed. To seal these gaps, apply caulk. The type of caulk you use will depend upon the location where it’s needed. The following are basic categories of caulk: waterproof or waterproof and paintable. All outdoor applications should use waterproof caulking. Waterproof Products Caulk that keeps water out is a necessity in areas that will be exposed to water, such as windows, doors, kitchens, and baths, so a permanently waterproof caulk is needed. If the caulk is not permanently waterproof, the area could be left vulnerable to water damage and mold growth. Waterproof and Paintable Some projects require a caulk that is waterproof and paintable. If the area will be exposed to water or the outdoor elements, a permanently waterproof and shrink/crack-proof caulk is needed. If the caulk is not permanently waterproof and shrink/crack-proof, the area could be left vulnerable to water damage and mold growth. If the caulk needs to match the exact color of the adjacent surface, it also needs to be paintable. 2. Redirect Pooling Water Pooling water near a house can lead to significant interior damage. If the finished floor of a house is at least 6 inches above soil and mulch, wind-driven water can accumulate next to the house and blow up against the wall. This could lead to water getting inside and damaging the walls and other interior finishes. • Address this problem by looking at the grading of the property. • The grading should direct water away from the house to avoid pooling water. A house is at significant risk of damage if water has gotten inside after heavy rains or there is standing water next to the house. • Evaluate the drainage of the property and consider adding a waterproof membrane to the wall where leaks have occurred. • A dding ground or French drains can help move water away from the house. 8 Returning Home Safely Returning home after a disaster can be both physically and mentally challenging. Remember to always use caution. Your first concern after a disaster is your family’s health and safety. You need to consider possible safety issues and monitor family health and well-being. BEFORE YOU ENTER YOUR HOME: Assess the damage by carefully walking around the outside and check for loose power lines, gas leaks, and structural damage. If you have any doubts about safety, have your residence inspected by a qualified building inspector or structural engineer before entering. DO NOT ENTER IF: You smell gas, floodwaters remain around the building, and/or your home was damaged by fire and the authorities have not declared it safe. GOING INSIDE YOUR HOME: When you go inside your home, there are certain things you should and should not do. Enter the home carefully and check for damage. Be aware of loose boards and slippery floors. The following items are other things to check inside your home: • Natural gas - If you smell gas or hear a hissing or blowing sound, open a window and leave immediately. Turn off the main gas valve from the outside, if you can. If possible, call the gas company from a neighbor’s residence. • Sparks, broken or frayed wires - Check the electrical system unless you are wet, standing in water, or unsure of your safety. If possible, turn off the electricity at the main fuse box or circuit breaker. If the situation is unsafe, leave the building and call for help. Do not turn on any electrical appliances until you are sure they’re safe to use. You may want to have an electrician inspect your wiring. • Roof, foundation, and chimney cracks - If it looks like the building may collapse, leave immediately. • Appliances - If appliances are wet, turn off the electricity at the main fuse box or circuit breaker. Then, unplug appliances and let them dry out. Have appliances checked by a professional before using them again. • Water and sewage systems - If pipes are damaged, turn off the main water valve. Check with local authorities before using any water; the water could be contaminated. Pump out wells and have the water tested by authorities before drinking. Do not flush toilets until you know that sewage lines are intact. • Food and other supplies - Throw out all food and other supplies that you suspect may have become contaminated or come in contact with flood water. • Your basement - If your basement has flooded, pump it out gradually (about one third of the water per day) to avoid damage. The walls may collapse and the floor may buckle if the basement is pumped out while the surrounding ground is still waterlogged. • Open the cabinets to check for damage - Be alert for objects that may fall. • Clean up household chemical spills - Disinfect items that may have been contaminated by raw sewage, bacteria, or chemicals. Also clean salvageable items. CALL YOUR INSURANCE AGENT: Take pictures of damages. Keep good records of repair and cleaning costs. 9 Flood Insurance Flood Insurance – Why is it important? Does my Narragansett Bay insurance policy cover flooding from storm surges and other surface water damaging my house? No. It is very typical of homeowners insurance to exclude damage from flooding, including your policy with NBIC. Flood insurance is generally purchased through your agent from the National Flood Insurance Program (NFIP), a federal agency, and an arm of the Federal Emergency Management Agency (FEMA). Is a storm surge from a hurricane considered “flood” or “wind”? Storm surges are floods. A storm surge is simply water that is pushed toward the shore by the force of the winds swirling around a storm. This advancing surge combines with the normal tides to create the hurricane storm tide. The rise in water level can cause severe flooding in coastal areas, particularly when the storm tide coincides with the normal high tides. What kind of flood coverage can I get from the NFIP? Standard flood policy limits are $250,000 for your dwelling, and $100,000 for your personal property. This is the maximum coverage you can purchase from NFIP. See your agent for more details and advice. For more information, visit www.nbic.com and click on Resources. 10 What You Can do to Combat Flooding Floods can happen when it rains for several days or there is heavy rainfall in a short period of time. Floods are the most common natural disaster and cause the most damage of any natural disaster. Many homes and businesses across the United States are built on floodplains, which is land that is likely to flood. Flash floods happen very quickly when heavy rains cannot be absorbed by the ground. Storm, or tidal surge, can happen during a tropical storm when high winds push water higher than ordinary sea level. Before a Flood • Elevate the furnace, water heater, and electric panel if susceptible to flooding. • Install “check valves” in sewer traps to prevent floodwater from backing up into the drains of your home. • Seal the walls in your basement with waterproofing compounds to avoid seepage. During a Flood • Turn off utilities at the main switches or valves if instructed to do so by authorities. • Disconnect electrical appliances and do not touch electrical equipment if you are wet or standing in water. • Do not walk through moving water since even six inches of moving water can make you fall. After a Flood • Listen for news reports to learn if the community’s water supply is safe to drink. • Avoid floodwaters since it may be contaminated by oil, gasoline, or raw sewage. • Water may also be electrically charged so stay out of any building if it is surrounded by floodwaters. A Backup System Can Protect your Home in a Power Outage When a powerful storm passes through cities and towns, it often takes out an entire neighborhood’s power supply. In addition to being left without light, heat and running water, a home is also left with a disabled sump pump. A sump pump is your home’s first line of defense against groundwater that could potentially enter your home and cause destruction. To ensure that your home is not left vulnerable after a loss of power, install a reliable backup system for your sump pump that will allow it to continue working. A battery-operated backup sump pump system looks very similar to an oversized car battery. In the event of an emergency, when water rises above the level of the backup sensor, the backup system uses its DC power to turn itself on. Depending on the particular model, there is generally enough power to keep your sump pump working for several hours. Consider a Generator Backup System When buying a generator, it is crucial that you choose one that has enough power to actually run a sump pump in the case of an emergency. Most generators are gasoline-powered, a few run on diesel, and some models have multi-fuel capabilities - running on gasoline, propane or natural gas. These are generally full-featured machines with engine idle control, GFCI receptacles and 120 volt full power switch. For more information on NFIP go to www.floodsmart.gov. • Return home only when authorities indicate it is safe. 11 Insurance Company PO Box 820 Pawtucket, RI 02862 800.343.3375 www.nbic.com ShelterPride ® A value added service to policyholders As a value added service to policyholders, Narragansett Bay has developed ShelterPride®, our exclusive risk management and underwriting program. Part of our initiative is to increase homeowners’ awareness of what causes loss, whether it is a tripping hazard which may lead to the injury or a condition which may cause a water loss that could ruin personal items such as irreplaceable family heirlooms or photo albums. Ensuring that your home has the proper amount of insurance based on its value is another benefit of ShelterPride®. In some cases, your home may be over insured, entitling you to a reduction in your premium. With the ShelterPride® interior and exterior home report, Narragansett Bay is in a better position to evaluate a loss situation. It helps us to identify the scope of loss and reduces the time required to settle a claim in the event of a catastrophic loss. In addition, the more we are able to increase the awareness of reducing risk among our policyholders, the fewer claims we have to pay, enabling us to help lower the cost of homeowners insurance along with our partner agents.
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