Sample Accomplishment Statements
Accomplishment Statement Examples
Accomplishment statements help an employer get an idea of what you are capable of achieving and
are viewed upon very favorably. Begin each sentence with a verb or adverb and describe the
challenge, action, and the positive end result OR describe recognition received. Use quantitative
results and other concise descriptors to help the employer to understand the scope of what you have
accomplished.
Make Money
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Built sales for start-up company from zero to $2.5 million over a three-year period.
Save Money

Initiated cost controls that reduced labor expenses by more than $30,000.
Save Time

Developed a training tool for learning computer system resulting in new employees becoming
fully productive one week sooner, saving time and money for the company.
Make Work Easier

Analyzed billing process and implemented system that reduced errors and improved customer
relations.
Solve a Specific Problem

Resolved approximately 25% of calls for service with telephone troubleshooting skills.
Be More Competitive

Translated marketing materials into Spanish gaining presence in new markets.
Build Relations / Image with Internal / External Customers, Vendors, and the Public

Actively attended local networking events and introduced company to general public resulting
in building of new business relationships and an increased market presence.
Expand Business

Collaborated on new product development, pricing, and rollout—all new products met or
exceeded goals.
Attract New Customers

Directed social media campaign for membership drive that yielded a record 125 new members
in a 24-hour period.
Retain Existing Customers

Provided outstanding after-the-sale service to customers resulting in improved customer
satisfaction ranking from #10 to #1 among 12 branches.
Additional Accomplishment Examples
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Identified and eliminated more than $30,000 in double billings through new payables-review
process.
Used negotiation skills to persuade dozens of customers to make payments on past due bills
resulting in collection of $15,000 in past due receivables.
Coauthored a new Procedures Manual that brought congruity to administrative procedures in
five departments and improved overall efficiency of organization.
Boosted productivity by 15% through implementation of plant-wide efficiency initiatives.
Reduced vendor base by 90%, leveraging negotiation power with three primary suppliers.
Recognized for outstanding customer service and awarded “Employee of the Month”.
Achieved 100% attendance record for last 3 years.
Recognized potential security risk and set-up new procedure ensuring public safety.
Effectively trained new employees and temporary workers in all areas of reservations and
customer service resulting in minimal downtime.
Recognized for leadership abilities and promoted to Team Leader within first six months of
employment.
Participated on “Quality Team” improving accuracy of orders processed to 98%.
Recognized for dependability, professionalism, and honesty.
Consistently earned highest performance rating for each employee evaluation.
Effectively marketed travel insurance to customers and increased annual sales by xxx%.
Streamlined process of order entry making department run more efficiently.
Received numerous letters of appreciation from customers as a result of consistently offering
superb customer service.
Researched and implemented new bookkeeping system to ensure proper billing.
Received recognition for ability to quickly resolve customer service issues and retain customers.
Designed documentation-log using Access software resulting in organization of data and ability
to produce time saving management reports.
Achieved #1 ranking nationally by gaining three new major business accounts and increasing
sales by 210%.
Recipient of six awards for outstanding efforts and performance in improving productivity and
increasing sales.
Received recognition for superior performance by providing security to international politicians.
Designed innovative workflow planning and prioritization strategies, resulting in a better than
25% improvement in productivity and efficiency ratings.
Resume Development: Sample Accomplishment Statements, Page 2