Letter from the Management Board | Our Company | Sustainability Strategy | Sustainable Banking | Employees CORPORATE ENVIRONMENTAL PROTECTION ECOLOGICAL RESPONSIBILITY AS A COMPONENT OF COMPANY POLICY DG HYP‘s new cooling system DG HYP‘s green inner courtyard 42 DG HYP | Sustainability Report 2015 New taps offering high potential water savings in DG HYP Corporate Environmental Protection | Social Commitment | Sustainability Programme | GRI Content Index Environmental and Climate Strategy A sound and stable environment is the basis of human existence; it’s also a basic requirement for every type of business activity. Systematic environmental and climate protection take a major role in our day-to-day work, with our focus being on those areas where we have a direct influence. Our environmental management focuses on optimising the use of energy and resources at the bank, and on using renewable energy sources to consistently reduce our operational carbon footprint. Facility management, in particular, holds very specific potential for minimising negative contributions. We also seek to reduce mobility-related emissions such as those resulting from business travel. An environmentally friendly supply chain of products and services is also part of our sustainable corporate policy. In 2014, together with the other units represented in DZ BANK Group’s Corporate Responsibility Committee (CRC), we developed an environmental and climate strategy. With this Group-wide approach, we want to set joint standards for a convincing environmental policy, for an efficient environmental organisation and for environmental processes that ensure a conclusive collection of data, elicitation of indicators as well as the continuous development of measures and goals. In order to exchange knowhow and expertise, and improve strategy, the experts of a dedicated “knowledge centre” meet regularly. In addition, we are currently working on our own climate strategy. By 2020 we will have reduced our CO2 emissions by 15 per cent compared to 2012. The first version of a working paper, to be presented to the Management Board, is currently being drafted. Organisation and Management To further advance environmental protection at DG HYP and keep track of the effects of our business activities for the environment, we systematically record and analyse our resources consumption. This makes it easy to identify where action needs to be taken, and where there is room for improvement. In accordance with our environmental policy, we derive environmental targets and fix the measures we need to take to meet them. These efforts are coordinated by the Environmental Officer, who is responsible for further advancing our environmental management system. The Environmental Officer is supported by a team of two coordinators, who ensure that the departments are included in the process. The departments formally assume responsibility for certain environmental topics and successful implementation of our measures. 3 Sustainability Programme, Ecological Responsibility: p. 59 Engaging Our Employees For environmental management to bear fruit, it needs to be supported by all colleagues. This is why we place great importance on engaging our employees and keep them updated about goals and results in the realm of environmental and resource protection. We want to motivate our employees and make them see environmental protection as their own cause, both in their professional and private lives. We regularly hold theme weeks, during which staff learn interesting, amusing and useful facts about energy, water and waste. The CLUB OF ROME provides support in this respect; during our 2014 event week, representatives devoted a whole day to speaking with our employees about the recycling economy. DG HYP | Sustainability Report 2015 43 Letter from the Management Board | Our Company | Sustainability Strategy | Sustainable Banking | Employees Greenhouse Gas Emissions The calculation of greenhouse gas emissions (CO2 emissions) is based on the VfU indicator system (Association for Environmental Management and Sustainability in Financial Institutions). In accordance with the Greenhouse Gas Protocol (GHG Protocol), we differentiate between the following types of emissions in our reporting: we continue to allocate scope 2 emissions based on supplier- and product-specific emission factors (marketbased method). • Scope 3: Other indirect emissions, e.g. related to transportation and logistics, the use of products and services, supply and disposal for our service providers, and business travel. • Scope 1: Direct emissions. • Scope 2: Since 2015, the GHG Protocol asks for data to be reported in two ways: one based on a so-called location-based method, and one based on a marketbased method (“dual reporting”). Pursuant to the VfU 44 DG HYP | Sustainability Report 2015 This system allows us to identify the main sources of emissions within the bank, calculate our carbon footprint, and take dedicated measures to increase energy efficiency, save energy, and decrease greenhouse gas emissions. Corporate Environmental Protection | Social Commitment | Sustainability Programme | GRI Content Index CO2 Emissions Unit 20151 Total electricity CO2 emissions Specific electricity CO2 emissions Total heat CO2 emissions Specific heat CO2 emissions Total water CO2 emissions Specific water CO2 emissions Total paper CO2 emissions Specific paper CO2 emissions Total waste CO2 emissions Specific waste CO2 emissions Total transport CO2 emissions 2, 3 Specific transport CO2 emissions kilogrammes kg/FTE kilogrammes kg/FTE kilogrammes kg/FTE kilogrammes kg/FTE kilogrammes kg/FTE kilogrammes kg/FTE (kg) Total CO2 emissions Total specific CO2 emissions kilogrammes (kg) kg/FTE (kg) (kg) (kg) (kg) (kg) 20141 20131 11,234 34 464,014 1,384 3,789 11 23,294 69 898 3 477,432 4 1,040 4 19,492 59 422,893 1,276 4,286 13 24,058 73 1,768 5 367,755 810 19,266 61 507,862 1,620 4,646 15 25,321 81 3,131 10 405,249 921 980,652 4 2,925 4 840,251 2,535 965,474 3,081 78 per cent coverage per full-time employee (FTE); part-time positions are added up to a 100 per cent basis. Including permanent and temporary employees (excluding Management Board, interns, trainees, working students and externals). We adjusted the deduction of the CO2 consumption and have reflected the VfU conversion tables in all our ratios since 2013; they therefore include preceding and following processes as well. While this allowed us to significantly improve the quality of the conversion, the CO2 ratios have augmented. 1 2 100 per cent coverage per full-time employee (FTE). 3 including private vehicle usage. Following a change of the leasing company in 2015, we are now able to indicate the real annual mileage of vehicles. CO2 indications therefore are more accurate than in previous years; however, they cannot be compared with those of previous periods. 4 Kg. 000‘s Kg. 000‘s/FTE 1,500 4 1,000 3 2 500 1 0 0 2013 2014 2015 2013 Total 965,474 840,251 2014 2015 Specific 980,652 3,081 2,535 2,925 DG HYP | Sustainability Report 2015 45 Letter from the Management Board | Our Company | Sustainability Strategy | Sustainable Banking | Employees Electricity and Heat Consumption Since 2013, DG HYP has sourced 100 per cent of its electricity from renewable energy sources. To be precise, the bank consumes certified hydroelectricity only. During the year under review, electricity consumption amounted to 1,649,690 kWh, and was slightly down on the previous year. On FTE basis, electricity consumption decreased by 1 per cent. We have taken a number of measures to further reduce our electricity consumption. Apart from raising awareness with our employees, for example concerning the avoidance of standby power loads, enhancing energy efficiency is a major topic. We are increasingly combining energy-efficient LED with movement-sensitive lighting and demand-based lighting controls (e.g. for timing and intensity). The heat consumed by DG HYP in Hamburg is generated with natural gas. Absolute consumption rose by ap- proximately 11 per cent on the previous year in 2015 to 1,811,782 kWh. In the year under review, we began a comprehensive refurbishment of the façade covering our Hamburg offices, and will also modernise the central heating. We believe that these activities will yield improvements in energy efficiency. Further, by installing a cogeneration unit and a photovoltaic system we will be able to generate part of the energy we use ourselves. Parts of the air conditioning and air handling systems will also be upgraded to state-of-the-art technologies in energy consumption and air quality control. As in other buildings, air scrubbers will be equipped with germicidal UV light waves, and water purification systems will be added, making chemical cleaning redundant. We aspire to be certified “Silver” by the German Sustainable Building Council (Deutsche Gesellschaft für Nachhaltiges Bauen e.V. – “DGNB”) following completion of these measures. ELECTRICITY AND HEAT CONSUMPTION Unit 2015* 2014* 2013* Electricity consumption Total electricity consumption kilowatt hours (kWh) of which sustainable hydroelectricity kilowatt hours (kWh) Specific electricity consumption kWh/FTE 1,649,690 1,649,690 4,920 1,651,848 1,651,848 4,980 1,632,596 1,632,596 5,209 Heat consumption (natural gas) Total heat consumption kilowatt hours (kWh) Specific heat consumption kWh/FTE 1,811,782 5,403 1,638,230 4,939 1,967,392 6,277 *78 per cent coverage per full-time employee (FTE); part-time positions are added up to a 100 per cent basis. Including permanent and temporary employees (excluding Management Board, interns, trainees, working students and externals). 46 DG HYP | Sustainability Report 2015 Corporate Environmental Protection | Social Commitment | Sustainability Programme | GRI Content Index Water Consumption DG HYP sources water from the public utility for the Hamburg region, HAMBURG WASSER. Total water consumption during the year under review was 5,390 cubic metres (2014: 5,722 cubic metres). Specific water consumption per employee decreased from 17 to 16 cubic meters. In spite of additional showers being installed in the corporate sports facilities and the new table water offering in our in-house canteen, the positive trend registered in 2014 continued. This progress was achieved with various individual measures such as the updating of sanitary facilities, installing flow rate reducers in the mixer taps, and optimising humidification in air conditioners. Paper Consumption Amongst the consumables, printer and copier paper account for the largest share in terms of volume. In December 2014, we switched all printer and copier paper to recycled, Blue Angel certified paper. For marketing material and publications, we have been using paper certified by the Forest Stewardship Council (FSC) only, since 2015. Absolute paper consumption rose 1.5 per cent on the previous year. This temporary rise can be attributed to a switch from folded paper towels to hard roll towels. Printer and copier paper consumption decreased in 2015 by more than 200 kilogrammes. WATER CONSUMPTION Total water consumption Specific water consumption Unit 2015* 2014* 2013* cubic metres (m³) m³/FTE 5,390 16 5.,722 17 6,203 20 *78 per cent coverage per full-time employee (FTE); part-time positions are added up to a 100 per cent basis. Including permanent and temporary employees (excluding Management Board, interns, trainees, working students and externals). DG HYP | Sustainability Report 2015 47 Letter from the Management Board | Our Company | Sustainability Strategy | Sustainable Banking | Employees PAPER CONSUMPTION Unit Printer and Copier Paper Consumption Total paper consumption** kilogrammes (kg) Specific paper consumption kg/FTE Proportion of FSC certified paper % Proportion of recycled paper % Proportion of paper used that was produced using elemental chlorine-free bleach % Proportion of paper used that was produced using chlorine-free bleach % Printed material Total paper consumption kilogrammes (kg) Specific paper consumption kg/FTE Proportion of FSC certified paper % Proportion of paper used that was produced using elemental chlorine-free bleach % Proportion of paper used that was produced using chlorine-free bleach % Hygienic paper consumption Total paper consumption kilogrammes (kg) Specific paper consumption kg/FTE Proportion of paper used that was produced using elemental chlorine-free bleach % Proportion of paper used that was produced using chlorine-free bleach % 2015* 2014* 2013* 11,092 34 22 76 11,314 34 27 5 10,933 35 32 4 0 20 61 2 75 35 5,436 16 100 5,397 16 35 6,578 21 33 0 65 67 0 35 33 3,783 11 3,290 10 3,540 11 86 86 87 14 14 13 *78 per cent coverage per full-time employee (FTE); part-time positions are added up to a 100 per cent basis. Including permanent and temporary employees (excluding Management Board, interns, trainees, working students and externals). **Changes in data collection have resulted in different data than published with the status report 2013 (paper consumption incl. envelopes 2013-2014). Kg./FTE Kg. 000‘s 25 80 20 60 15 40 10 20 5 0 0 2013 2014 2015 2013 Total 21,051 48 20,001 DG HYP | Sustainability Report 2015 2014 2015 Specific 20,311 67 60 61 Corporate Environmental Protection | Social Commitment | Sustainability Programme | GRI Content Index Mobility Business-related air travel increased in 2015, mainly due to a major DZ BANK project in Frankfurt. We are currently evaluating whether to compensate for emissions caused by air travel with climate protection projects. To cut down on business-related travel, we are raising employee awareness and increasingly making use of video and teleconferences. We are further encouraging our employees to use low-emission public transport with transit cards (Jobticket) and transit allowances. In the year under review, 320 employees took advantage of these financial incentives (2014: 293). Complementary bicycle parking places are available to employees, and also to commercial tenants of our cooperative companies, at our headquarters in Hamburg. We have more than 65 spaces for bicycles, 30 of which are in the underground garage. As demand is there, we will further expand this offer. We set great store by a fuel-efficient and low-emission vehicle fleet. Following a change of the leasing company in 2015, we are now able to indicate the real annual mileage of our cars. CO2 indications therefore are more accurate than in previous years; however, they cannot be compared with previous periods. From 2016 onwards, we will again be able to comment on the development of emissions. We are currently evaluating the possibility of offering our employees with a company car training on fuel-efficient driving techniques, in cooperation with our leasing partner. In addition, we ordered a BMW i3 electric car in 2015 that has been in use for business-related travel in Hamburg since early 2016. Waste We try to avoid waste wherever we can. Where this principle cannot be applied and we generate waste, it is reused and recycled. All of our waste is disposed of by an external contractor with most of it – 88 per cent (2014: 87 per cent) – being recycled. 10 per cent of waste is used to replace primary energy sources, and is prepared as substitute fuel for thermal energy generation, thus contributing to the saving of resources, and to reduce CO2 emissions. Only 2 per cent are not recyclable. We managed to reduce our waste by 27 per cent in 2015, compared with the previous year. Transparency of waste data has increased considerably over the past years, as queries have become more differentiated and data suppliers are more involved. WORK-RELATED TRAVEL Total work-related travel Specific work-related travel Share of travel by train Share of air travel • < 500km • > 500km Unit kilometres kilometres/FTE % % % % 2015* 2014* 2013* 2,561,863 5,581 27 22 84 16 2,400,205 5,287 27 21 43 57 2,639,415 5,999 22 28 41 59 For DG HYP’s work-related travel by train, it is worth noting that the German railway company Deutsche Bahn uses sustainable energy only, making this form of travel climate-neutral since 1 April 2013. *100 per cent coverage per full-time employee (FTE) DG HYP | Sustainability Report 2015 49 Letter from the Management Board | Our Company | Sustainability Strategy | Sustainable Banking | Employees Batteries, electronic scrap, wires, aluminium and copper waste are disposed of individually. The contractor reimburses these materials in accordance with market standards, and credit is applied against disposal costs. Banking activities mainly generate paper waste. Confidential paper waste is placed in centrally located data security bins, and then disposed of in accordance with the German Data Protection Act (Bundesdatenschutzgesetz). Our employees are also encouraged to consistently sort their waste, and the kitchens are equipped with bins for residual waste, glass and recyclable plastics. Since the end of 2014, all offices are equipped with an additional dustbin to facilitate the segregation of wet or damp waste and dry paper. The plastic bin liners used in the cleaning company’s collection areas were replaced by environmentally friendly jute sacks. Also since the end of 2014, we joined an initiative to collect pens promoted by international recycling and upcycling company TerraCycle: biros, felt pens, and synthetic office utensils are collected and reused. waste Unit 2015* 2014* 2013 12,279 37 12,658 38 2,790 8 47,577 142 48,887 146 13,700 41 10,044 30 2,781 8 86,027 259 57,906 175 14,498 46 8,006 26 3,806 12 226,275 722 58,651 187 kilogrammes (kg) kg/FTE 124,191 370 170,458 514 311,236 993 Hazardous waste Total toner waste kilogrammes (kg) Specific toner waste kg/FTE Total electronic machinery waste kilogrammes (kg)) Specific electronic machinery waste kg/FTE kilogrammes (kg) Total lighting waste Specific lighting waste kg/FTE 175 0.5 1,127 4 237 1 181 0.5 1,684 5 236 1 264 1 742 2 173 1 Total hazardous waste Specific hazardous waste 1,539 5 2,101 6 1,179 4 Non-hazardous waste Total paper (excluding confidential paper) kilogrammes Specific paper (excluding confidential paper) kg/FTE Total confidential paper kilogrammes Specific confidential paper kg/FTE Total mixed packaging kilogrammes Specific mixed packaging kg/FTE Total building site waste from modernisation kilogrammes Specific building site waste from modernisation kg/FTE Total commercial waste kilogrammes Specific commercial waste kg/FTE Total non-hazardous waste Specific non-hazardous waste (kg) (kg) (kg) (kg) (kg) kilogrammes (kg) kg/FTE *78 per cent coverage per full-time employee (FTE); part-time positions are added up to a 100 per cent basis. Including permanent and temporary employees (excluding Management Board, interns, trainees, working students and externals). 50 DG HYP | Sustainability Report 2015 Corporate Environmental Protection | Social Commitment | Sustainability Programme | GRI Content Index Environmental Protection Along the Supply Chain When selecting suppliers, we abide by DZ BANK Group’s sustainability standards for suppliers. These standards have been an integral part of our procurement process since 2012. Suppliers exceeding a fixed threshold must commit themselves to reduce environmental impact beyond legal minimum requirements, and have organisational structures for a systematic environmental management in place. We give preference to local suppliers and service providers, meaning they are located close to one of DG HYP’s offices. This results in short transportation routes and helps reduce CO2 emissions. In 2015, we sourced 99 per cent of our products and services from German suppliers (based on our total business volume), 84 per cent thereof were locals (2014: 80 per cent). Fruit and vegetables mainly come from our region as well, and are offered according to seasonality. Dairy products hail mainly from a small local creamery. In November 2015, we held an info day at our staff restaurant with some of our suppliers. This was a chance for our employees to meet suppliers in person, and ask questions regarding humane husbandry. Since July 2012 we have been part of the “KlimaTeller” project of the charity GreenFlux e.V.: every Wednesday, in our canteen, we do not offer red meat products, nor any dairy products with fat content above 15%. This is because the production of such foods usually entails application of fertilizers, destruction of rainforests to create pasture land, and significant greenhouse gas emissions emanating from animal digestive processes. As IT is a major influence upon energy consumption and CO2 emissions, we place great importance on improving energy efficiency when procuring new equipment. In 2015, we replaced 150 computers with new, energy-efficient models. In 2014, we switched all printers in the company to Blue Angel certified devices that meet our requirements regarding fine particulates, power consumption and emission. In general and where available, we prefer electronic devices with an environment mark such as Blue Angel or Energy Star. Climate-Friendly Food Choices Our staff restaurant has long been committed to primarily offering seasonal and regional food. This approach was broadened in 2015, with an even clearer focus on highquality and regional products, whose origins and production chains are transparent. We serve “Susländer” pork from Schleswig-Holstein, Germany’s northernmost state, and source beef from a supplier offering meat from regional heifers. The same applies to poultry, which is raised in Northern Germany under humane standards, without medicated feeds or feed additives. Fish is sourced mainly from German catch, and certified with the MSC label, that guarantees sustainable fishing. DG HYP | Sustainability Report 2015 51
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