Creating Your Résumé and Cover Letter

Creating Your Résumé
and
Cover Letter
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2
WRITING A RÉSUMÉ
A résumé is a concise document – a snapshot – of your relevant education, experience, and skills. It is
often the first item that a potential employer sees, and is used to screen applicants competing for a
position. Obviously, you want your résumé to screen you in, leading you to the next step in the job
search process. With that in mind, develop your résumé so it supports your
career objective, i.e., use it to present evidence showing that you have the
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skills and knowledge necessary to perform the job. Once you have a clear view
& Career
of your target job, or at least your target industry, you can develop a résumé
Services if you
that highlights the appropriate skills and experiences.
need help
defining your
Before you begin your résumé, take time to complete a self-assessment.
career
Develop a list that includes your education, experience, skills, abilities, honors,
objective.
and activities. Write everything down that pops into your head. What skills
have you learned? What have you achieved that makes you stand out? What special qualities do you
have that others might not know? Use this information to fill in the different sections of your résumé.
(Use the Experience Worksheet [pp. 5-6] to record your information.)
GENERAL RÉSUMÉ TIPS
Your Résumé is Your Marketing Brochure – Too many résumés list basic employment history, focusing
on tasks and duties rather than accomplishments and skills. An effective résumé entices employers to
learn more about you … and to consider you as the next addition to their staff.
Length – A résumé for a current college student or a recent graduate is generally 1 page; however 2
pages can be acceptable if you have a lot of work and/or leadership experience. If you are going into a
research field or teaching in higher education, you will use a Curriculum Vitae (CV) rather than a
résumé, and CVs are often longer than 2 pages.
Keep Your Résumé Professional and Easy to Read – Employers typically scan a résumé in less than 10
seconds, and in that time, decide whether they want to read it more thoroughly. Don’t give them a
reason to reject yours before they even read the content. Organize efficiently and use consistent
formatting so that your résumé is sleek and engaging. Use an easy-to-read
font of 10-12 points, utilize bullets to highlight experience, bold text to
Use Key Words in your
bring attention to key words, and PROOFREAD CAREFULLY.
Résumé. Study the job
description to identify
important words and
phrases from the
responsibilities and
qualifications required.
Incorporate these
terms into your résumé
and cover letter.
Tailor Your Résumé for Each Position – Different jobs require different
skills or experiences, so revise your résumé to reflect those needs.
Information can be added, deleted, or rearranged according to the
requirements of the position. The content categories you select should
be determined by a number of factors, especially by your strongest
“selling points” relative to the type of position you are seeking. You may
end up with several versions of your résumé, especially if you are
targeting different types of positions.
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PARTS OF A RÉSUMÉ
There may be exceptions, but almost every résumé includes the following sections. Others are added as
you analyze and select abilities and experiences that will present you in the best possible light.
Contact Information – name, address, phone number, email. You may also include a web page address if
you have developed your own website or have an online portfolio of your work.
Education – most recent educational information is listed first (reverse chronological order).
 Name and location of institution, degree and graduation date (or anticipated graduation date),
major/minor/endorsement/emphasis
 GPA - if above 3.0; this could be cumulative GPA or major GPA, whichever is more impressive
 Mention honors, awards, scholarships, elective offices, special training, special class projects,
research, study abroad experience, etc. (Some of these could be separate sections, as well.)
Experience – include not only full-time positions, but also part-time, seasonal, temporary, volunteer, field
experience, observation, internship, etc. For each position, list your title, the organization for which you
worked, the location (city and state), and dates (month/year). There is no single correct order for
presenting this information as long as you are consistent throughout the résumé. List most recent and/or
relevant experience first, and consider using different section headings to organize experiences (i.e.,
Relevant Experience, Teaching Experience, Additional Experience, Leadership Experience). Keep in mind:
 Provide a bulleted description of experiences, with emphasis on skills and accomplishments
 Avoid personal pronouns
 Use the Winning Formula:
o Action Verb + Subject + Outcome
 Example: Tutored 5 fifth grade students in reading skills, resulting in an average
3-point improvement on district-wide standardized tests
 Example: Coordinated fund-raising event for 3rd floor of University North Residence
Hall, raising $545 for the American Cancer Society
OPTIONAL SECTIONS
Include the sections/headings that best reflect achievements that don’t fit clearly into the sections above.
Avoid simply “filling space,” and ensure that everything you include on your résumé is relevant to the
position and strengthens your candidacy.
Objective – this section, if used, indicates your immediate career goal. Most people state their objective
in the cover letter, so it is not necessary to repeat it on the résumé. If you choose to include an
objective, state it immediately after your heading, tailor it specifically to each employer, and focus on
skills you bring to the organization, rather than what you want from them.
Relevant Coursework or Experiential Learning – for college students or recent graduates, your
education might be your biggest selling point. You may have completed a special project or learned a
particular skill that you would like to highlight on your résumé for potential employers.
Leadership – If you’ve held leadership roles on campus or in other organizations, you have two options:
include that information in your Experience section, or create a separate section to highlight your
leadership experiences.
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Qualifications Summary – Since it is more powerful than an Objective, you may lead off with a strong
summary of specific skills or experiences directly related to the position you are applying for. Be sure to
use key words and phrases that reflect those in the job description and company information.
Example: Summary of Qualifications
 Three years’ experience in providing NetWare Operating Systems support, file server installations,
troubleshooting and technical consulting
 Proficient in Novell NetWare 4x, NDS, DOS and client tools; familiar with NetWare DHCP and DNS
administration
 Demonstrated skill in training and supporting end users as well as developing technical staff to achieve
performance objectives
Special Skills – a section that highlights expertise you may have in foreign languages, computer
operation / programming, equipment you can use, or other areas of excellence that have not been
mentioned elsewhere. Avoid stating ordinary skills, such as knowledge of Power Point, MS Word,
Outlook, etc.
Research / Presentations – If you have done extensive research in your chosen field, you may wish to
state the title or thesis of the paper and a brief description of your findings. This gives the employer
insight into your professional expertise (and is especially useful for graduate school applications). If you
have published your research, or presented it at a conference, include the name, location, and date of
the publication and / or the conference.
Honors and Awards – Honors such as Dean’s List, membership in an academic honorary, or scholarships
can be included in the “Education” section, or they may be listed in a separate section.
Professional Affiliations – If you have joined a professional association related to your chosen field, list it
here. The first time you refer to it, write out the name rather than abbreviating. If applicable, include
information about your involvement in the association: leadership positions held, conferences or
workshops attended, special programs, projects, etc.
Additional Training – You may list any significant seminars, workshops, or other training that has
enhanced your knowledge or will be helpful in your chosen career field.
Campus Involvement / Student Organizations – Sometimes it’s appropriate to label this type of
experience as “Leadership,” but you may include it in its own section, if you choose.
Volunteer Experience or Community Involvement – Shows a level of selflessness and a willingness to be
a “team player.” It can potentially open a door if the reader
shares a similar interest.
Military Experience – This could be listed under its own
heading, or as work or leadership experience. Be sure to
reflect promotions you received in addition to describing your
responsibilities.
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EXPERIENCE WORKSHEET
(Use this form to begin cataloging your experience and accomplishments.)
EMPLOYMENT (make copies, and record employment information for your last 3-4 positions)
Organization Name:
Location (City, State):
Month/Year You Left:
(list “Present” if still employed)
Month/Year of Hire:
Your most recent title:
Skills developed (especially
those that will apply to
target career):
Accomplishments / area of
expertise, strengths:
Certifications, Licenses:
EDUCATION
Institution Name:
Location (City, State):
(Expected) Date of Graduation:
Your Degree: Bachelor (or Master) of
_____________________________
Major:
Minor:
Emphasis:
Endorsement:
For soon-to-be (or recent) graduates,
list relevant coursework:
Seminars or Conferences you
attended:
Clinical/Practicum/Internship/
Special Projects/Research:
Computer Skills (list software,
hardware, operating systems,
programming languages, etc.):
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Professional and/or Student
Organizations (list the names of the
organizations, then leadership
positions):
Awards/Honors (list awards from
college or community service, i.e.,
Dean’s List, scholarships, elected
positions, etc.):
Publications/Presentations (include
published and professional writing,
research, formal presentations):
OTHER
Community Involvement (list
organizations you regularly volunteer
for, as well as special events in which
you have participated):
Interests / Hobbies (include
information directly related to your
career objective. Example: if you are
looking for a position with a sporting
goods company, you may include
experience coaching a little league
team or running marathons):
Special Abilities: (again – highlight
skills that directly relate to your target
position. Example: if applying for a
sales position, mention public speaking
abilities, networking, negotiating, etc.):
Languages (list languages and your
degree of proficiency. Example: Fluent
– both in writing and speaking - in
Spanish; Basic conversation in French):
Professional Profile (think from an
employer’s point of view and what
they need in an employee. Relay traits
and skills directly related to the job, as
well as *transferable skills):
* Turn to the next page to learn more about Transferable Skills.
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TRANSFERABLE SKILLS
When developing your résumé, you will, of course, highlight all ‘technical’ experience and skills relevant
to the position you are seeking. In addition, employers look for other qualities and skills in their
employees. These Transferable Skills (also known as Soft Skills or Employability Skills) can help employees
succeed in almost any workplace. Review the list – with the sample bullet points – below. Consider how
you might integrate these skills into your résumé and other application materials.
Communication Skills (listening, verbal, written). By far, the one skill mentioned most often by
employers is the ability to listen, write, and speak effectively. Successful communication is critical in any
business.

Demonstrate exceptional oral and written communication skills to convey pertinent information to
co-workers and customers
Analytical/Research Skills. Deals with your ability to assess a situation, seek multiple perspectives, gather
more information if necessary, and identify key issues that need to be addressed.

Apply analytical thinking skills to identify, improve, and streamline complex work processes
Computer/Technical Literacy. Almost all jobs now require some basic understanding of computer
hardware and software. It is usually assumed that job seekers have a basic proficiency in word
processing, spreadsheets, and email, so highlight specialized technological experience.

Utilize a wide variety of technical applications, including: Photoshop Elements, Dreamweaver, iMovie,
and others
Flexibility/Adaptability/Managing Multiple Priorities. Refers to your ability to manage multiple
assignments and tasks, set priorities, and adapt to changing conditions and work assignments.

Prioritize and juggle multiple concurrent projects, while communicating progress and next steps with
team members
Interpersonal Abilities. The ability to relate to your co-workers, inspire others to participate, and mitigate
conflict with co-workers is essential given the amount of time spent at work each day.

Display exceptional interpersonal skills, to support positive and productive relationships with coworkers
Leadership/Management Skills. While there is some debate about whether leadership is something
people are born with, these skills deal with your ability to take charge and manage your co-workers.

Maintain a positive climate and confidently motivate co-workers to meet and maintain high
performance standards
Multicultural Sensitivity/Awareness. There is possibly no bigger issue in the workplace than diversity, and
job-seekers must demonstrate a sensitivity and awareness to other people and cultures.

Demonstrate cultural sensitivity and an ability to build rapport with a diverse workforce in inclusive
settings
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Planning/Organizing. Includes your ability to design, plan, organize, and implement projects and tasks
within an allotted timeframe. Also involves goal-setting.

Coordinate and implement projects within prescribed timelines, using exemplary planning and
organizational skills
Problem-Solving/Reasoning/Creativity. Involves the ability to find solutions to problems using your
creativity, reasoning, and past experiences along with the available information and resources.

Generate innovative solutions and resolve customer complaints using creative problem-solving
abilities
Teamwork. Because so many jobs involve working in one or more work-groups, you must have the ability
to work with others in a professional manner while attempting to achieve a common goal.

Build cooperative relationships with customers and colleagues to enhance team orientation and
outcomes
_______________________________
OPTION
________________________________
To cite Transferable Skills in your Qualifications Summary, consider the following examples:

Exceptional communicator who effectively conveys information verbally and in writing

Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and
streamlining complex work processes

Computer-literate performer with extensive software proficiency covering wide variety of
applications

Flexible team player who thrives in environments requiring ability to effectively prioritize and
juggle multiple concurrent projects

Proven relationship-builder with unsurpassed interpersonal skills

Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and
coaches employees to meet high performance standards

Personable professional whose strengths include cultural sensitivity and an ability to build rapport
with a diverse workforce in multicultural settings

Results-driven achiever with exemplary planning and organizational skills, along with a high
degree of detail orientation

Innovative problem-solver who can generate workable solutions and resolve complaints

Resourceful team player who excels at building trusting relationships with customers and
colleagues
Original Source:
Hansen, Randall S, Ph.D., and Katharine Hansen, Ph.D
http://www.quintcareers.com/job_skills_values.html
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ACTION VERBS
When describing experiences on your résumé, begin with action verbs such as those listed below. Refer to a
thesaurus for additional verbs.
Communication
addressed
contacted
drafted
lectured
presented
arranged
convinced
edited
marketed
promoted
authored
described
formulated
mediated
published
briefed
developed
influenced
motivated
recruited
communicated
directed
informed
negotiated
reported
composed
documented
interpreted
persuaded
translated
composed
established
originated
conducted
founded
performed
created
illustrated
planned
designed
improvised
revitalized
developed
introduced
shaped
adjusted
budgeted
managed
administered
calculated
projected
allocated
computed
purchased
analyzed
financed
reconciled
appraised
forecasted
researched
advocated
ensured
provided
assessed
evaluated
referred
clarified
facilitated
rehabilitated
coached
familiarized
represented
demonstrated
fostered
supported
analyzed
delegated
organized
recruited
appointed
designated
oversaw
reviewed
approved
developed
planned
scheduled
assigned
evaluated
prioritized
supervised
attained
formulated
produced
arranged
implemented
revised
classified
inspected
screened
collected
monitored
tabulated
compiled
operated
updated
distributed
organized
validated
accomplished
established
resolved
attained
improved
selected as
awarded
introduced
succeeded
completed
launched
contributed
recognized as
advised
enabled
informed
taught
applied
encouraged
instructed
trained
coached
evaluated
modified
tutored
communicated
facilitated
motivated
coordinated
guided
persuaded
built
fabricated
repaired
calculated
maintained
solved
computed
operated
trained
designed
overhauled
upgraded
devised
programmed
Creative
acted
directed
invented
Finance
accounted for
balanced
marketed
Helping
advised
educated
guided
Management
administered
consulted
managed
recommended
Organization
approved
generated
processed
Results
achieved
decreased
reduced
Instruction
adapted
developed
implemented
stimulated
Technical
assembled
engineered
remodeled
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ORGANIZING YOUR RÉSUMÉ
There are several different organizational patterns to consider when developing your résumé. See the
descriptions below, and the samples at the end of this packet, then decide which will work best for you.
Chronological
A Chronological résumé -- the most common type -- lists experiences and education in reverse
chronological order, i.e., beginning with the most recent and going backward in time. This style works
especially well for recent graduates, as well as for job seekers whose education and experience match
their career objective.
Functional
A Functional (also known as skills-based) résumé will highlight the skills and abilities you have gained, not
only from work experience, but also from other activities and involvement. This format does not focus on
detailed descriptions of positions, but on accomplishments and skills you have acquired. Your
employment summary will be listed in a separate section, usually toward the bottom of your résumé.
A functional résumé is a good choice for job seekers who have limited work experience, have gaps in their
work history, or those who are changing careers and want to demonstrate they have the necessary skills,
but have not held a job title that reflects that experience.
Combination
A Combination style résumé includes both a detailed chronological listing of work experiences and a
section briefly describing skills and competencies.

A Few Final Suggestions
Do . . .

Do Not . . .
 Have your résumé critiqued by at least one
qualified person. (Advisors at Academic &
Career Services are available to review and
offer suggestions for improvement. Drop it
off at #140 MSAB or email it to
careerserv.unk.edu)
 Print on white or ivory quality bond paper,
using a laser printer (one side only)
 Make it easy to scan by limiting italics and
underlining
 Mail in a 10” x 12” envelope (with a cover
letter); avoid folding your job search
documents
 Include photographs or illustrations (of yourself or
anything else).
 Use fonts that are too big, too small, or difficult to
read.
 Overdo your contact information: cite one phone
number and one address
 Include High School information
 Mention age, race, religion, sex, marital status,
political affiliation, or national origin
 Overstate your qualifications - be completely
truthful about experiences and abilities
 Review résumé samples beginning on the next page.
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SAMPLE CHRONOLOGICAL RÉSUMÉ
1942 University Drive • Kearney, NE 68845 • 308-765-4321 • [email protected]
Lisa Loper
EDUCATION
University of Nebraska at Kearney, Kearney, Nebraska
Bachelor of Science – Sports Administration, December 2012
INTERNSHIP EXPERIENCE
United States Olympic Committee (USOC)
Colorado Springs, CO
Intern
May 2012 – July 2012
 Assisted staff with membership, marketing and Team USA projects
 Used excellent communication skills while contacting 150+ members by phone and email
to promote member benefits
 Gained a broad knowledge of many aspects of running a successful athletic organization
 Attended USOC workshops including, relationships in the workplace and first aid response
Lincoln Salt Dogs
Lincoln, NE
Intern
May 2011– July 2011
 Executed in-game promotions, enhancing the fan experience between innings
 Placed cold calls with the ticket sales department resulting in the sale of 6 corporate packages, for
net sales totaling almost $3600.00
 Escorted team mascot to kid’s club movie matinees as a part of community relations program
 Maintained database with demographic and ticket-order information for 1,200 customers
University of Nebraska at Kearney (UNK) Athletics Department
Kearney, NE
Intern
January 2010 – May 2010
 Assisted with facility set-up for events, including basketball, track, and wrestling
 Participated in ticket sales and provided customer service to fans during events to ensure a
positive fan experience
 Met visiting teams as they arrived and acquainted them with the facilities
ATHLETIC and LEADERSHIP EXPERIENCE
Women’s Soccer
Kearney, NE
Student-Athlete / Team Captain
August 2009 – December 2011
 Developed strong time management skills through balancing a full course load with practice, team
travel and competitions
 Learned to communicate with a diverse group of people by connecting with teammates and focusing
on common goals
 Analyzed constructive criticism from coaching staff and used it to improve performance
 Elected Team Captain for the 2011-2012 seasons
HONORS AND ACTIVITIES
 Three-time Academic All-Conference Selection; 2009, 2010, 2011
 Team Representative on Student Athlete Advisory Council; 2010-2011
 Hoops-for-Heart Marketing Committee; Spring 2011
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SAMPLE CHRONOLOGICAL RÉSUMÉ
8956 12th Street
Kearney, NE 68845
308.123.4567
[email protected]
Louie Loper
EDUCATION
University of Nebraska at Kearney
Bachelor of Science, Business Administration, May 2011
Minor: Entrepreneurship
Cumulative GPA: 3.7/4.0
STUDY
ABROAD
Shanghai University
Shanghai, China, Summer 2010
Studied Business, Language, and Culture
INTERNSHIP
EXPERIENCE
World Wide Logistics Ltd.
Shanghai, China
Corporate Services
Summer 2011
 Assisted Corporate Services Agent with general customer service, resulting in a
measurable increase in customer satisfaction
 Provided clients with pricing quotes for upcoming projects in order to secure their
business
 Gained knowledge of supply chain efficiency and cost reduction
The Antelope Café
Kearney, NE
Intern
January 2010 – May 2010
 Assisted local business owner with the development of a new off-campus
restaurant
 Participated in marketing strategies meetings, creating an ad campaign to increase
awareness throughout the community
 Learned about budgeting processes for a new business
LEADERSHIP
EXPERIENCE
Iota Gamma Fraternity, UNK Chapter
Chapter President
January 2010 – December 2010
 Provided leadership to a chapter with 65 active members
 Conducted weekly chapter meetings
 Worked with executive board to oversee the success of the fraternity in the areas of
academic success, philanthropy, fundraising, recruitment, and campus involvement
Students in Free Enterprise, UNK Chapter
Team Member
August 2008 – May 2009
 Worked with team to teach 30 high school students steps to starting a business
during the school’s “Entrepreneurship Day”
 Served as a judge for a middle school essay contest that tested students’
knowledge of budgeting and money management
HONORS &
ACTIVITIES
Presenter, National Conference on Undergraduate Research, May 2010
• Research topic, “Creating a Business Plan in a Global Society”
 Created presentation using Prezi; fielded questions from 40 attendees
Team Captain, American Cancer Society Relay for Life, June 2009
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SAMPLE CHRONOLOGICAL RÉSUMÉ
Lewis P. Loper
8000 West 25th Street, Kearney, NE 68845
308-123-4567  [email protected]
EDUCATION
University of Nebraska at Kearney
Bachelor of Science in Social Work, Anticipated May 2013
Major GPA: 4.0/4.0
 Honors Program, 4 years
 Awarded the Artice Miles Scholarship for students showing potential in the field of Social
Work, 2011
SKILLS SUMMARY




Demonstrated ability to communicate effectively with diverse groups of people
Proficiency in conversational Spanish
Resourceful team player who excels at building relationships with customers and colleagues
Computer-literate performer with software proficiency covering a wide variety of applications
RELEVANT EXPERIENCE
Youth Rehabilitation and Treatment Center
Kearney, NE
Recreation Aide
June 2012 – Present
 Manage a recreation center in facility for youth in the juvenile justice system
 Work with up to 20 youth at a time, supervising their participation in various recreational activities
 Organize monthly athletic tournaments and referee basketball and football games
 Utilize state-sanctioned behavior modification techniques to manage youth behavior
 Pursue youth who attempt to escape from the facility
Region III Behavioral Health Services
Kearney, NE
Transporter
Aug 2011 – Dec 2011
 Transported youth wards of the state to their designated family visitation sites
 Increased knowledge of the Nebraska Division of Children and Family Services
 Logged vehicle maintenance and mileage information into state computer system
ADDITIONAL EXPERIENCE
Corner Cafe
Kearney, NE
Server
Jan 2010 – July 2011
 Prioritized and juggled dozens of responsibilities, simultaneously
 Provided outstanding customer service, resulting in many regular clientele
 Promoted ‘add-ons’ (i.e., specialty drinks, desserts, and appetizers) to achieve highest per-ticket
and per-night sales 5 out of 7 months
 Utilized keen questioning and listening skills to ensure customers’ needs were met
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SAMPLE FUNCTIONAL RÉSUMÉ
Laura Loper
233 West 25th Street, Kearney, NE 68845
308-123-4567  [email protected]
EDUCATION
University of Nebraska at Kearney
Bachelor of Science in Business Administration/Management, May 2013
Major GPA: 3.4/4.0
 Financed 90 percent of education through part-time employment
PROFESSIONAL COMPETENCIES
Management
 Developed orientation session for potential students and families visiting UNK
 Trained new employees in effective sales and direct mail techniques
 Frequently assumed store manager responsibilities, in manager’s absence
Interpersonal
 Demonstrated effective persuasive skills in retail sales
 Regularly exceeded sales goals by 10 – 15%
 Provided excellent internal and external customer service
 Resolved customer complaints effectively and efficiently
 Served as new-student orientation facilitator and group leader; contributing to 9% increase
in new students enrolled for Fall 2012
Organizational
 Provided administrative support in producing all forms of office communications
 Created fliers and publications using Adobe InDesign and Photoshop
 Organized and recorded data as a research assistant for Management professor
 Developed a coding system for University research project
 Recognized by supervisors as being efficient and detail-oriented
Languages
 Speak, read, write Spanish and English fluently
 Basic conversational ability in French
EMPLOYMENT HISTORY
Axis Rent-A-Car
Customer Service Representative
Kearney, NE
2011 - present
University of Nebraska-Kearney
Admissions Assistant
Kearney, NE
2011 – 2012
Charlene’s Gift Emporium
Sales Associate
Kearney, NE
2009 - 2010
UNK Academic & Career Services
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MSAB #140
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308.865.8501
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careers.unk.edu
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Rev. 9/12
SAMPLE COMBINATION RÉSUMÉ
Lorena “Lori” Loper __________________________________________________________
321 Lakeview Lane, A-4
Kearney, NE 68845
308-111-2222
[email protected]
EDUCATION
University of Nebraska-Kearney
Bachelor of Arts in Education, May 2012
Endorsement: Elementary Education K-6
Provisional Endorsement: Mild/Moderate
Disabilities K-6
SPECIAL EDUCATION COURSEWORK
 Collaboration, Consultation, and Teamwork
 Medical Aspects of Individuals with Disabilities
 Behavioral Interventions for Individuals
with Disabilities
PROFESSIONAL QUALIFICATIONS
Instructional Skills
 Develop interactive and engaging units of study and individual lesson plans for elementary students of varying
grade levels
 Include differentiated instruction to meet the needs of students of all learning abilities
 Utilize technical applications to enhance delivery of instruction: Photoshop, SmartDraw, FlashMaster, Keynote,
and others
 Motivate and guide students to set and attain learning goals
Classroom Management Skills
 Apply district-approved behavior management strategies to minimize inappropriate behaviors among students
in the classroom and on the playground
 Implement innovative behavior modification techniques to promote student self-management
Communication Skills
 Collaborate with school personnel and parents/ guardians of special needs students to develop and facilitate
Individual Educational Plans (IEPs)
 Use exceptional oral and written communication skills to convey appropriate information to partners in
education: parents/guardians, administrators, mentors, and peers
 Strategize with colleagues to integrate State Academic Standards into lesson plans
TEACHING EXPERIENCE
Student Teaching, Emerson Elementary School, Kearney, NE
Second Grade, August – December 2012
 Created and implemented units in Social Studies and Language Arts for 26 students, including differentiated
learning strategies and interactive technology
 Assisted with administering, recording, and utilizing informal and formal assessments
 Provided individual assistance to students, as needed
 Participated in Parent-Teacher Conferences, sharing learning achievements with parents/guardians
Classroom Volunteer, Park Elementary School, Kearney, NE
Grades K – 5, September 2009 – May 2012
 Assisted teachers with reading groups, recess duties, and grading papers
 Created bulletin boards and helped implement creative, interactive projects at all grade levels
UNK Academic & Career Services
♦
MSAB #140
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308.865.8501
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careers.unk.edu
16
Rev. 9/12
WRITING A COVER LETTER
A cover letter should:



Always accompany your résumé – and encourage the reader to progress to your résumé
Be tailored to each position and/or employer
Consist of the following 4 paragraphs
1) Why are you writing?
The beginning of your letter should capture the reader’s attention, while avoiding clichés and gimmicks.
Also, tell why you are writing (name the specific position or type of work you are applying for) and mention
the resource used in finding out about the opening. Briefly introduce your credentials, professional
experiences and personality traits.
2) Qualifications
Explain why you are interested in working for this specific employer or in this field of work, and most
importantly, what your qualifications are (academic background/training, work experience, personal skills).
Point out accomplishments and skills that relate to the position without duplicating exactly what is
included on your résumé. Then, connect those things to the company’s needs to show you have done your
research and are aware of how you could be of benefit. This paragraph should essentially answer the
employer’s question, “Why should I hire you?”
3) Take Action
Refer the reader to your enclosed (or attached) résumé and point out that it provides further details of
your qualifications. Indicate your desire for an interview and let them know how they can contact you
(phone and email). Many applicants take a more active approach and give a timeframe in which they will
contact the company. If you do this, be sure to follow up when you say you will.
4) Thank You
Thank the reader for his/her time and consideration.
Cover Letter Checklist:
 One page, produced on word processor and laser printer.
 No spelling or typing errors. Not even one! Check grammar, punctuation, and syntax.
 Write to the person who can hire you, with name, title, address correct and complete.








(Call the company and find out who to address your letter to. If no name is available,
choose a “non-sexist” term, i.e. “Dear Personnel Director,” or “Dear Search Committee.”)
Use quality bond paper, 8 ½ x 11 inches, which matches your résumé.
Write in your own words, demonstrating knowledge, enthusiasm, and focus.
Show you know something about the company and industry; use terms and phrases that
are meaningful to the employer.
Demonstrate your skills, motivation, and how you can fit in with the organization.
Sign with a blue or black pen.
Avoid folding: mail in 9” x 12” envelope with résumé behind the letter.
Choose a conservative stamp for your envelope.
Keep notes on date of mailing and date for follow-up communication.
UNK Academic & Career Services
♦
MSAB #140
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308.865.8501
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careers.unk.edu
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Rev. 9/12
SAMPLE COVER LETTER
Your Street Address
City, State Zip Code
Date
Name of person who is hiring for this position
His/Her Job Title
Company / Organization
Street Address
City, State Zip Code
Dear Ms. / Mr. / Dr. / Mrs. _______________:
It is with great interest that I am writing to apply for the web developer position with XYZ Company. I learned of this
position through the advertisement posted on the UNK Academic & Career Services website. I believe that my
education, experience, and career interests make me a great fit for this position and will allow me to be a strong
contributor to your organization.
I am especially excited to work for XYZ Company because of the emphasis you place on innovation and teamwork.
Throughout my academic career I produced some of my best work when collaborating with others, and I believe this
experience has prepared me to be a valuable member of your team. Your position also requires skills in various
types of programming and software used in web development. While completing my degree in Computer Science I
have become proficient in C, C++, Visual Basic, Assembler, Java, and SQL. In addition, I have extensive experience in
several software packages used in web development, including Adobe Illustrator, Photoshop, AfterEffects, and
Dreamweaver. My experience as a department computer consultant has given me exposure to both PC (Windows
2000, 2008, XP, NT) and Macintosh platforms, as well as Novell and NT LANs. With my broad technical knowledge,
creativity, teamwork skills, and motivation to succeed, I can be an asset to your organization.
The enclosed résumé provides further details on my background and abilities. I would welcome the opportunity to
discuss with you how my qualifications can contribute to XYZ Company’s mission. Please contact me at your
convenience, using the information below.
Thank you for your time and consideration, and I look forward to hearing from you.
Sincerely,
(Your handwritten signature – blue or black ink)
Type your name
Phone number (including area code)
Email Address
Enclosure: Résumé
UNK Academic & Career Services
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MSAB #140
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308.865.8501
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careers.unk.edu
18
Rev. 9/12
USE OF A REFERENCE SHEET
Select as references individuals who have worked with you and are able to talk with employers about your
skills and abilities, and why you would be a successful employee. Current or previous supervisors, college
professors, advisors, or instructors are appropriate. Always contact references to obtain their permission prior
to listing them on your reference sheet. Ask them, “Do you feel you know me well enough to be a positive
reference for me?”
References are not part of a résumé, so they should be listed on a separate page. Use a heading with your
name and contact information that matches your résumé. Enclose a reference sheet with your résumé and
cover letter only if the employer specifically requests references. It’s possible that references may never be
requested, however, it is always a good idea to bring extra copies of your résumé and reference sheet to an
interview. This simplifies the reference-checking process for the interviewer, and makes you look wellprepared and confident!
Heading (name and contact information)
from Your Résumé
REFERENCES:
Name of Reference (First and Last)
Title
Organization
Mailing Address
City, State, Zip
Phone number
Email
(relationship if unclear)
Name of Reference
Title
Organization
Mailing Address
City, State, Zip
Phone number
Email
(relationship if unclear)
Name of Reference
Title
Organization
Mailing Address
City, State, Zip
Phone number
Email
(relationship if unclear)
UNK Academic & Career Services
♦
MSAB #140
♦
308.865.8501
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careers.unk.edu
19
Rev. 9/12
Put Your Knowledge into Practice!
On the following pages are sample job search documents that might be submitted by a student who is applying
for a permanent position related to his field of study. Notice how the cover letter and the résumé use key
words and address responsibilities and qualifications cited in the job posting.

Go through the documents to make sure Larry Loper followed the recommendations discussed
throughout this packet.
Résumé Checklist
Cover Letter Checklist
 Name is in bold, a few points larger than the
body of the resume
 Lists only one phone number and one address
 No personal information, such as age, marital
status, social security number, etc. is included
 Font size is generally 10-12 points in Ariel or
Times New Roman
 Margins are approximately 1 inch
 Résumé is one (two at the most) page in length
 Objective is omitted, especially if a cover letter
accompanies the résumé
 Current degree program and anticipated
graduation date is included; the name of the
degree is cited accurately
 The document is organized to showcase the
applicant’s most relevant and impressive skills
and experiences
 Bullets under “Experience” begin with action
verbs; items highlight results and skills, rather
than duties
 Key words, relevant to the field and to the job
posting, are used throughout the résumé
 A GPA is listed, if it is 3.0 or above. Students
who graduate with honors (Cum Laude, for
example), do not need to list a GPA.
 Section headings are bolded and/or capitalized
so they are easily distinguished from the body
text.
 Awards, scholarships, and special projects are
included. (As a person’s relevant work
experience increases, the emphasis on academic
accomplishments will decrease.)
 Community service activities are cited.
 Addresses a specific person
 Consists of one page with no typos or errors or
any kind
 Includes four paragraphs :
o 1st - Explain why you are writing, for what
position you are applying, and how you found
out about the opening
o 2nd – Explain qualifications, accomplishments,
and skills that specifically relate to the position.
Show that you have researched the company
and the position. Avoid restating exactly what is
on your résumé
o 3rd – Refer the reader to your résumé (if you
did not do this in the 2nd paragraph)
o 4th – Thank the employer
 Letter is signed using blue or black ink
 Phone number and email address are included
in the 3rd paragraph or at the bottom of the
letter
UNK Academic & Career Services
♦
MSAB #140
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308.865.8501
♦
careers.unk.edu
20
Rev. 9/12
Job Posting and Cover Letter
Larry L. Loper
1719 University Drive, Apt 101
Kearney, NE 68847
Wanted: Residential Services
Construction Manager
Excellent opportunity to join one of the area’s
most respected companies! High-end
residential construction services firm seeks a
Manager specializing in additions and
remodels . Will be responsible for all facets of
day-to-day work activities in occupied
residences and for managing the relationship
with the client.
August 4, 2012
Bob Builder
ACS Construction, Inc.
PO Box 44
Anytown, NE 68888
Dear Mr. Builder:
As a recent graduate of the Construction Management
program at the University of Nebraska at Kearney, and as a
student who has gone beyond the basic requirements of the
program, I am ready to put my skills to work for you. After
reading the job description for the Residential Services
Construction Manager position you advertised on
LoperCAREERS, I’m confident that my skills and experience
have prepared me to succeed in this position.
Responsibilities include preparing Scope-ofWork Budgets and Proposals; preparing Work
Orders; obtaining Permits; ordering Materials;
managing Subcontractor Relationships and
reviewing Invoices; ensuring the highest
standards of Craftsmanship, Clean-up, and Site
Protection; and developing and sustaining
Client Relationships.
My enclosed résumé highlights much of my relevant
experience. I especially want to draw your attention to the level
of responsibility I grew into with my most recent position with
Quick & Easy construction. Even though I was a part-time
employee, I was encouraged to take an active role in all
phases of project development and completion. My supervisor,
recognizing my abilities to communicate effectively and my
attention to detail, trusted me to meet with customers,
suppliers, and subcontractors. He also included me in start-tofinish strategy meetings for developing the budgets and
proposals, as well as managing change order cost analyses. At
this time, I am able to effectively manage all stages of the
construction process, from the preliminary planning to the dayto-day technical work activities. From planning a budget to
framing a room – my experience has prepared me well.
Qualifications:
 Strong organizational, customer service, and
communication skills
 Quality-driven with an eye for detail
 Experience in scheduling, ordering, field
supervision, quality control, and production
of all phases or residential construction
 A thorough knowledge of all trades
Send resume to Bob Builder, ACS Construction,
Inc., PO Box 44, Anytown, NE 68888
After researching your company, and actually talking with one of your former customers, I am certain that I will
be a good fit for the Construction Manager position at ACS Construction. I have the qualifications you are
looking for and will be looking forward to discussing the position in more detail. I will call your office next week
to set up a meeting time.
Thank you for your time and consideration. I look forward to meeting you.
Sincerely,
Larry L. Loper
Larry L. Loper
308-865-0909
[email protected]
Enclosure: Résumé
UNK Academic & Career Services
♦
MSAB #140
♦
308.865.8501
♦
careers.unk.edu
21
Rev. 9/12
CHRONOLOGICAL RESUME – TARGETED TO THE POSITION
LARRY L. LOPER
1719 University Drive
Kearney, NE 68847
308-865-0909
[email protected]
EDUCATION
University of Nebraska at Kearney, Bachelor of Science, December 2012
Major: Construction Management
Minor: Spanish
GPA: 3.2/4.0
SKILLS SUMMARY



Demonstrated abilities in project management and customer relations
Proficient with AutoCAD
Fluent in Spanish
CONSTRUCTION EXPERIENCE
Laborer, Quick & Easy Construction, Kearney, NE
September 2010 - present
 Learned all aspects of residential construction, from site preparation to project completion
 Assisted project manager with projecting cost estimates and for creating official bids for
customers, both in new construction and in remodels
 Calculated materials needs, then communicated with suppliers to place orders in a timely
fashion
 Participated in meetings with customers to present project specifications and discuss
progress at incremental stages; researched and presented ideas to customers regarding
options for specific aspects of their projects
 Used fluency in Spanish to communicate with Spanish-speaking co-workers
Restoration Project, UNK, Kearney, NE
Spring 2011
 Assisted in restoration of Franklin Mansion (a local historical landmark) as a departmental
project
 Developed design plans using AutoCAD 2008
 Assisted with obtaining permits and maintaining compliance with building codes
 Communicated with subcontractors to coordinate project timelines
 Worked with caretaker to ensure historical and architectural integrity was maintained
ADDITIONAL EXPERIENCE
Cashier, Pump & Pantry, Kearney, NE
August 2009 – August 2010
 Demonstrate strong interpersonal skills through providing quality customer service
 Process customer transactions within established guidelines, providing a quick, trouble-free
check-out process
CAMPUS INVOLVEMENT
Construction Management Organization, Three-year Member
 Volunteered for set-up of Construction Management Career Fair
March 2012
 Contacted 3 speakers for “Construction Career Information Night”
January 2012
Phi Eta Sigma (Academic Honorary), Membership Recruitment
August 2009 – May 2010
 Assisted in growing membership by 20% in one academic year
COMMUNITY SERVICE
Press On Youth Center – Lead weekly groups for 8-12 teen boys
Habitat for Humanity – Poured concrete; assisted with framing 2 homes
Honey Sunday – Sold 14 cases of honey, raising $250 for the ARC
UNK Academic & Career Services
♦
MSAB #140
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308.865.8501
2009 - present
Spring 2009
March 2010
♦
careers.unk.edu
Rev. 9/12
22
REFERENCE SHEET
(WHICH LARRY WILL SUBMIT WHEN THE EMPLOYER REQUESTS IT)
LARRY L. LOPER
1719 University Drive
Kearney, NE 68847
308-865-0909
[email protected]
References:
Dr. Michel Lee
Professor, Industrial Technology
Otto Olsen #108N
University of Nebraska – Kearney
Kearney, NE 68849
308-865-1111
[email protected]
Dr. Stephen Mason
Advisor, Industrial Technology
Otto Olsen #113
University of Nebraska – Kearney
Kearney, NE 68849
308-865-1112
[email protected]
Mr. Larry Pierce
Owner, Quick & Easy Construction
PO Box 1113
Kearney, NE 68849
308-440-1112
[email protected]
Mrs. Della Meyer
Curator, Franklin Mansion
104 University Drive
Kearney, NE 68859
308-865-1113
[email protected]
UNK Academic & Career Services
♦
MSAB #140
♦
308.865.8501
♦
careers.unk.edu