Annual Giving: Another Piece of the Philanthropic Puzzle Greg Bader, Director of Individual Giving, Denison University The Challenges We Face Agenda For The Session Annual Giving Defined Segmentation and Uniformed Message The True Value of Leadership Gifts Partners in Leadership Annual Fund Gifts Strategies for Success Open Forum for Discussion Annual Giving Defined Primarily Unrestricted Support Institution's Highest Priorities Repeatable Gifts Secured from a Broad Donor Base (Alumni, Parents and Friends) Gifts Secured Via Several Methods (Direct Marketing, Phone Programs, Volunteer Contact, Email/On-Line Initiatives) Out of our Control Housing Crisis – Double Dip Recession Economic Challenges (corporate downsizing, debt crisis, consumer confidence, unemployment rates, ) Global Unease/Uncertain Environment Natural Disasters Increased demand for philanthropic dollars Uncertain Times We need to begin thinking about branding our Annual Funds as Strategy Funds. Let’s talk with the donor about how we can work to make their philanthropic goals achievable with our organizations Annual Fund messaging should complement institutional priorities Use powerful language to describe the impact of donor support – help the donor understand the gift’s impact Within Our Control Natural Affiliation/Donor Base Marketing/Messaging Strategic Use of Limited Resources Informed and Passionate Advocates Knowledgeable/Dedicated Staff Important Mission/Worthy of Philanthropic Support Continue the Good Fight Continue to ask Don’t be afraid to ask Stewardship Remind them the importance of giving Remind them that Annual means every year Segmentation Will Yield Results Consecutive Donors 5+ Years Consecutive Donors 2-4 Years Reactivated Donors New Donors in 2010 Lapsed Donors 1 Year Lapsed Donors 2-5 Years Lapsed Donors 6+ Years 1995-2010 Future Donors 1926-1994 Future Donors Build Solicitation Strategy – Coordinated Campaign 1. 2. 3. 4. 5. Biographical Mailer/Organizational Update (August/September) Move non-responders into a calling pool (October) Follow-up solicitation letter (November and/or December) Email Send to remaining Donors (Focused around Dec. 31st) Anniversary Gift Reminder Piece (filled in if possible based around the date of their last gift) Repeat this process in the spring. Messaging should have a similar theme/look. May and June should focus on LYBNTs – Last Year, But Not Yet This Year Challenge Campaigns Work One-By-One Challenge Focused on participation Program ran from April 1st – June 30th Goal related to hitting a certain donor count No monetary incentive or pool Goal: Activate or renew 2,242 donors Results: Secured 2,081 by June 30th Overall alumni participation increased by 2.9% Impact of Leadership Giving Denison 1. Gifts of $1,000 or more 2. Tiered for GOLD • • Years 1-4 = $250 Years 5-9 = $500 10% of the Donors provide 85% of the dollars 4. FY10 – 1,262 donors gave $3.74 million 3. Partners in Annual Fund Leadership Your Executive Vice President/President Trustees/National Board Vice President of Advancement Entire External Relations Team Volunteers and Committees Marketing/Communications – External Vendor Why does good prospect management matter? Higher revenue Meeting dollar goals Cultivation for potential major gifts Builds strong partnerships with colleagues Reduces stress at the fiscal year-end Organize with Donor Pyramids Denison University Class of ’71 40th Reunion sample Table of Gifts $10,000 $10,000 $10,000 $10,000 $10,000 $10,000 $10,000 $10,000 $10,000 $10,000 $10,000 $10,000 $5000 $5000 $5000 $5000 $5000 $5000 $5000 $5000 $5000 $5000 $5000 $2500 $2500 $5000 $2500 $2500 Plus ___ additional gifts Totaling $_____ Class of ‘71 Goal: $_________ Participation Goal: __% $2500 Denison University – Leadership Process Ask Amounts at all levels are determined by both the AF and MGO (Major/Planned Giving) team Strategy sessions are held at various points in the year, but leadership prospects are rated at the beginning of the year for AF gift and then adjusted throughout the year. Review and tracking at combined AF/MGO meetings is a regular occurrence. Program defines assignment (i.e. Reunions default to alumni volunteers) Denison University MGOs are evaluated on AF gifts Annual Fund staff tracks progress Director manages asks of Trustees, Overseers, Trustee Emeritus, and coordinates leadership gifts $2,500+ Quarterly check-ins, but regular individual prospect reviews Strategies for Tough Times We need both endowment and current-use gifts. To determine the effectiveness of a long-term current-use gift, determine the endowment equivalent of that gift. A $25,000 regular current-use gift is, in the short term, equivalent to a $500,000 endowed gift. A $1000 donor who is not capable of making a $250,000 endowed gift today, could be encouraged to make an ongoing gift of $5,000 an it will have a similar impact. Encourage them to put the school in their estate plans for $250,000 and return for a major gift in a few years. Offered by Jon Bridge Denison Class of 1982 – University School, Cleveland, OH Alumna Jane Smith is in her late 40s. She has been a $5,000 donor to the annual fund. She feels, however, that the Annual Fund is a “black hole” and wants to direct her support elsewhere. She is ready to do something special for the organization and would like to give $100,000 spread out over a five-year period. She is open to suggestions but she believes that leadership development is important. How might you help direct her support? Pre-Campaign Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Endowment Only 0 $20,0000 $20,000 $20,000 $20,000 $20,000 0 Current Use Gift $5,000 $20,000 $20,000 $20,000 $20,000 $20,000 0 Impact of the gift to the organization… Endowment Only Current Use Pre-campaign $5,000 Pre-Campaign $5,000 Year 1 $1,000 Year 1 $20,000 Year 5 $5,000 ($5% of the $100,000 endowment total) Year 5 $20,000 Offered by Jon Bridge Denison Class of 1982 – University School, Cleveland, OH Power of the Multi-Year Ask Provides a defined base of support each year Default rate for leadership multi-year pledges is exceptionally low Allows for more accurate projecting and forecasting It is a lot easier (and cheaper) to remind than solicit Dual/Multi-Year Asks are Even Better Help engage the MGO team Reduces donor confusion (endowment vs. unrestricted) Eases tracking of pledge fulfillment Educates donors about all aspects of giving Promotes long-term investment in Annual Fund support Gift Societies Organize Donors Year-to-Year Comparison tracks donor performance within individual giving levels Eases the goal setting process Quickly pick-up on leadership LYBNTs Assists staff in familiarity with donor giving patterns/preferences Annual Fund Buy In Spend time with the MGO team Provide detailed reports at staff meetings Take the opportunity to present at meetings Rotate Board leadership through AF Build consensus and educate advocates Questions and thoughts? Thank you for attending! [email protected] 740-587-5734
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