Administration and Management in Criminal Justice Chapter 7: Leadership Administration and Management in Criminal Justice Chapter 7: Leadership What is Leadership • Very difficult to define; no agreement on definition • Two characteristics of leadership ▫ Influencing members of a group ▫ Directing the group’s effort toward the achievement of organizational goals Administration and Management in Criminal Justice Chapter 7: Leadership What do Leaders do? How is Leadership Behavior Explained? • Some examples ▫ ▫ ▫ ▫ They change follower behaviors They overcome resistance They work toward the achievement of goals The coordinate ideas, people, and resources • How do we explain leadership behavior? ▫ ▫ ▫ ▫ ▫ Traits Behaviors Contingency theories Transactional leadership Change leadership theories (e.g., transformational leadership) Administration and Management in Criminal Justice Chapter 7: Leadership Trait Theories: Overview • Certain characteristics or traits are assumed to be linked with effective leadership • Implication Leaders were born rather than made since characteristics were inherent in person • Examples ▫ ▫ ▫ ▫ ▫ Honesty Integrity Sense of achievement Self confidence People skills Administration and Management in Criminal Justice Chapter 7: Leadership Trait Theories: Criticisms and Current Status • Focused on what people are rather than what they do ▫ A police office is promoted to sergeant based on exam scores. Does their intelligence necessarily translate into strong leadership behaviors? • Research has not consistently found links between traits and leadership Administration and Management in Criminal Justice Chapter 7: Leadership Behavioral Approaches: Overview • Focus on actual leadership behavior rather than characteristics • Ohio State University studies identified two different dimensions of leadership behavior ▫ Consideration: tend to employee needs; caring; two way communication ▫ Initiating structure: set goals and standards of performance; focused on completing task • Problem: studies could not determine best combination of behaviors that resulted in positive outcomes Administration and Management in Criminal Justice Chapter 7: Leadership Contingency Theories • Also referred to as situational theories • Summary ▫ There is no one best style of leadership ▫ The best style depends (it is “contingent” upon) the situation • Examples of contingency theories (differ based on the contingencies or variables considered) ▫ ▫ ▫ ▫ Fiedler’s contingency theory Hersey and Blanchard’s contingency theory Path-goal theory Vroom and Yetton’s model Administration and Management in Criminal Justice Chapter 7: Leadership Fielder’s Contingency Theory • Two leadership styles: determined by least preferred co-worker scale (positive description=relationship; less positive=task) ▫ Relationship-oriented: similar to consideration ▫ Task-oriented: similar to initiating structure • Contingency variables ▫ Group atmosphere ▫ Task structure ▫ Position power Administration and Management in Criminal Justice Chapter 7: Leadership Fielder’s Contingency Theory (cont’d) • Operation ▫ When all contingencies are favorable or unfavorable, a leader should adopt a task-oriented style. ▫ When contingencies are mixed, a relationship-oriented approach should be used. • Criticisms ▫ The LPC measure suggests that leadership is one dimensional (a person is high in one style or the other) ▫ LPC score is a trait that does not change much; a person’s style is fixed Administration and Management in Criminal Justice Chapter 7: Leadership Hersey and Blanchard’s Contingency Theory • Leadership styles ▫ ▫ ▫ ▫ Telling Selling Participating Delegating • Contingencies ▫ Psychological readiness: are followers willing/eager/confident to perform task? ▫ Task readiness: are followers able to perform task? Administration and Management in Criminal Justice Chapter 7: Leadership Hersey and Blanchard’s Contingency Theory (cont’d) Telling Selling Participating Delegating Low readiness: Moderate readiness: High readiness: Very high readiness Worker lacks skills & is unwilling to perform Worker may be unable but is eager/willing to learn Worker has skills (able) but lacks confidence Worker is both able and willing Administration and Management in Criminal Justice Chapter 7: Leadership Path-Goal Theory • Leadership behavior ▫ Supportive: open, friendly ▫ Directive: telling workers what to do ▫ Participative: consults workers; allows them to participate in decision-making ▫ Achievement-oriented: trust workers to be highly productive • Contingencies ▫ Personal characteristics of group members: skill, abilities, willingness to perform ▫ Work environment: clarity of task; power • Style depends on contingencies as examples illustrate ▫ Unclear task requires directive behavior ▫ Achievement-oriented style used when workers are confident and able to perform task Administration and Management in Criminal Justice Chapter 7: Leadership Vroom and Yetton’s Model • Leadership involves effective decision-making ▫ Quality of decisions determines whether goals are achieved ▫ Including subordinates in decision-making can improve process • Amount of subordinate involvement depends upon a variety of factors including: ▫ Amount of information available to subordinates ▫ Amount of time available to make decisions Administration and Management in Criminal Justice Chapter 7: Leadership Transactional Leadership Theory • Focuses on interaction between leader and followers • Two interaction processes ▫ Contingent reward leadership: manager helps subordinate reach goals by providing structure, support, goals ▫ Management by exception: manager interacts only when subordinate deviates from expectations (e.g., violates standards) Active Passive Administration and Management in Criminal Justice Chapter 7: Leadership Change Leadership Theories • Rather than just focus on how leaders and groups interact, these theories focus on how leaders can change an entire organization • Examples (collectively called outstanding leadership theories) ▫ Charismatic leadership ▫ Transformational leadership Administration and Management in Criminal Justice Chapter 7: Leadership Charismatic Leadership • Generate organizational change by having personality characteristics that draw people in (motivating/inspiring) • Earn the trust and confidence of followers • Motivate followers to aspire to higher levels of motivation (recall Maslow’s hierarchy) Administration and Management in Criminal Justice Chapter 7: Leadership Transformational Leadership • Leaders work to change the organization by motivating subordinates to achieve higher levels of performance • Process for inspiring subordinates ▫ Increase their awareness of the importance of the task ▫ Make them aware of their own need for growth and development ▫ Motivate them to fulfill their growth and development needs and be a part of the organization’s success • Additional elements: inspirational motivation; intellectual stimulation; idealized influence; individualized consideration Administration and Management in Criminal Justice Chapter 7: Leadership Leadership Styles • One of the most famous examples of leadership style is the Managerial Grid (Blake and Mouton) • Two axis in the grid ▫ Concern for people (consideration) ▫ Concern for results (initiating structure) • Combinations result in five leadership styles ▫ ▫ ▫ ▫ ▫ Team management: high people, high results Control and dominate: low people, high results Yield and comply: high people, low results Balance and compromise: mid-range people and results Evade and elude: low people and low results Administration and Management in Criminal Justice Chapter 7: Leadership Leadership Skills • The assumption is that these can be developed through training/education • Derived from the Competing Values Framework ▫ Clan skills: interpersonal skills ▫ Adhocracy skills: address future issues and promote change (e.g., create a vision) ▫ Hierarchy skills: manage time/stress, keep control ▫ Market skills: motivate others; manage external relationships Administration and Management in Criminal Justice Chapter 7: Leadership Criminal Justice Organizations • Generally dominated by authoritarian (transactional) leadership approaches • A growing body of research suggest that criminal justice workers prefer more transformation or participative styles ▫ Results in higher productivity and job satisfaction
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