VOLUNTEER NEWSLETTER
May 2017
DATES to Remember
May 1-10
Ushers enter availability
Saturday, May 6
Tour Guide Com/9:30am/Conf. Room
Gift Shop com/11:30am/Conf. Room
Monday, May 8
Noontime Showcase/Rotunda
Recognition Committee/3pm/Conf. Rm
Usher Advisory Committee/5:45pm/
Madison Room
Tuesday, May 10
Recognition Committee/1:30pm/Madison Room
Tuesday, May 16
Recognition Committee/1:30pm/Madison Room
Wednesday, May 17
Members at Large/4:45pm/Conf. Room
Volunteer Council/5:45pm/
Madison Room
May 25th
Schedules open
Margie out of the office
May 24– 29
Monday, June 12
Volunteer Night/6:00pm
Morrison-Yamhill Improvements
From Sunday, April 30, through Saturday, May 20, Tri Met crews will be
improving MAX tracks on SW Morrison and Yamhill streets in Downtown
Portland. This is being done to provide a more reliable and smoother ride.
During these three weeks, MAX Blue, Red and Green lines will be disrupted. All MAX lines will run less frequently.
Blue and Red line trains will be detoured along the Transit Mall on 5th and
6th avenues. Shuttle buses will provide service between Rose Quarter and
Providence Park. Blue Line trains, but no Red Line trains, will be running west
of Providence Park.
Usher News by Kat Trout
Little halls need love, too.
Greeters hoping to get assignments in the Keller and the
Schnitz must also request shows in the small halls. Guidelines:
Please make yourself available for TWO usher opportunities in
the Antoinette Hatfield Hall’s small theaters and up to TWO
greeter opportunities in the large halls per month. In Celayix,
schedule yourself for a first choice assignment in both the
small and large halls.
Briefing Plus Four!
Don’t get passed over by Celayix! To be scheduled as an usher
for a show you must enter a FOUR hour block of time when
specifying availability in Celayix. That’s four hours from the
start of the briefing time. The computer program doesn’t register requests that are less than FOUR hours. Briefing Plus
Four!
Gift Shop News
Please follow the following steps to help those of us in the
office process gift shop deposits
 At the start of your gift shop shift, please take a moment to write your name and the date on both the
yellow gift shop form and the envelope. At the end of
your shift, please include the total sales on both the
gift shop form and the envelope.
 Please do not staple credit card receipts to the gift
shop form! As you may have noticed, the credit card
receipt paper is very thin and tears easily. We need
the receipts intact when we submit them to the accounting department. Paperclips are fine.
 Please do not over fold the yellow gift shop forms.
Each
form has to be unfolded and scanned; the larger the
Office Assistant Wanted
number of folds, the more unfolding we have to do.
 Please make sure all paper work regarding the credit
card machine has been put in your envelope
If you have any questions or suggestions, please let Margie
know. We’re always striving to improve our processes and look
forward to any ideas you would like to share.
For the month of May think
PINK
– Pinkalicious begins to-
day. We had a great selling month in April. If we can repeat –
we could have one of our all time top selling years. Please help
us make our goal by staffing the gift shop
Do you like a challenge?
Do you have day time availability?
Would you like to see the inter workings of
P’5?
Do you like to talk on the phone?
Then this volunteer opportunity might be for
you.
Call or e-mail Margie for training details.
[email protected]/503-2746552
Page 2
Miss Manners—Customer Service By Sue Tompos
Q: In the Newmark Theatre when ushering on the orches-
fore starting my volunteer shift?
tra level, when should ushers stand in front of the side
A: In a pinch, a Google search is probably the quickest way to
doors that lead to the concrete jungle?
find seating charts for any P5 venue. The volunteer usher
A: To prevent patrons from accidentally entering the concrete handbook and ticket reading exercise for new volunteers injungle, ushers should stand in front of side doors during inter- clude seating charts for the Winningstad and Newmark Theamission and after the performance has ended. Usher positions tres. The greeter handbook includes seating charts for the
#2 and #5 typically stand in front of the doors found in the
Arlene Schnitzer Concert Hall and Keller Auditorium. Margie
middle of either aisle, while positions #1 and #4 stand in front plans to put a copy of the volunteer usher handbook in the
of the doors closest to the stage (unless otherwise instructed
volunteer coordinator drawer in the coatroom for easy refer-
by the house manager). Positions #3 and #6 stand in the ves-
ence. There is also a seating chart for the Newmark Theatre,
tibule or near the slope next to the doors at the back of the
Arlene Schnitzer Concert Hall and Keller Auditorium displayed
theater.
on the wall between the ticket office and the art bar in the
Q: Why isn’t there a row “I” in the Newmark or Winning-
rotunda. A Brunish Theatre seating chart can be found after
stad Theatre (rows go from H to J)?
clicking on the Brunish Theatre icon on the portland5.com
A: Like many other theater and sport venues, the Newmark
home page and then clicking on the seating and accessibility
and Winningstad Theatres skip row “I” to prevent confusion
link. The portland5.com home page also has seating charts for
between (the letter) “I” and (the number) one. To remember
the other four P5 venues (found by clicking on individual thea-
this piece of trivia, some longtime usher volunteers use the
ter icons and then clicking on the seating and accessibility
catchphrase, “All eyes (I’s) are on the stage” (pun intended).
link).
Q: Where can I find a quick seating chart to review be-
Portland’5 Unmasks Their Gratitude for Our Volunteers
by Dixie Villa
Volunteer Appreciation Night is just around the corner and your Recognition Committee wants
to unmask some of the details of the evening!
Date: June 12, 2017
Place: Antoinette Hatfield Hall
Theme: Masquerade Ball
Come as you are, or dress in your formal finery, just don’t forget a
Mask!
Be sure to enter on the Park side of Antoinette Hatfield Hall, where
your Hospitality Committee will check you in and hand you your nametag, which will act as your dinner ticket.
From there you will walk the Red Carpet and get announced by a mysterious masked host.
Once downstairs in the Rotunda, enjoy the company of fellow volunteers, some you know, some
you are meeting for the first time tonight!
You will be fed, entertained, and guaranteed to have a Wonderful Night!
Page 3
Star Performers
To Nicole Sligh
From Margie
For staying extra long in the gift shop when we did not have
anyone else to staff it.
To Rick Herndon
unteers
To Cheryl Kolbe
From a Terre patron
Thank you for allowing her to have an amazing night
To Valerie May
From the Mayflower’s
From Dixie
For the tour Valerie gave on April 8th. She was so engaging,
For picking up an extra hosting gig that was extra long –
enthusiastic and knowledgeable, and an absolute delight to
thanks for all your help with OBT2.
listen to! The Mayflower's have been going out to lunch and
To Barb Galbreath
taking local tours eight to ten times a year since 2003. We all
From Margie
agreed that this tour given by Valerie was one of the best we
For coming at a minutes notice
have ever been on. Sincerely, M.L. Benfield
To Jennifer Chui
To Richard Wong
From Sue Tompos
From Tour Patrons
For doing an outstanding job of delivering groups of children
For a very interesting tour – learned a lot, glad I stopped a
to their assigned seating areas at the April 14th performance
tour.
To Nancy Beall
of Ten Grands in the Arlene Schnitzer Concert Hall (ASCH).
Form April 1 tour patron
We were short of volunteers at the Park block entrance and
For being accommodating, approachable, friendly, and knowlher hard work helped everything go very smoothly.
edgeable – will recommend tour to my friends.
To Chris Allen and Debra Burke
To Ed Pond
From Marlene Byrne
From Patt Trobaugh
Thanks to Chris who stepped in to help usher as Debra ran all
For giving an awesome tour to my daughter’s Tigard High
over the building trying to find programs for me to hand out
School Orchestra class. He was very knowledgeable and even
to our patrons at the April 13 showing of Terra.
taught me some things I didn't know.
To Mary Ann Archambault, Joann Awada, Daniela Bartos,
To Sue Vonderheit and Ruth Cullen
Donna Bauer, Nancy Beall, Louise Beauchamp, Brenda Ben- From Gift Shop Committee
nett, Nancy Bentley, Jeanne Butcher, Marlene Byrne,
For providing labels and plastic bins to help keep the store
Dotti Chidester, Robert Clark, Jan Clay, Barbara Collins,
room organized.
Susan Connolly, Pat Dannen, Marilee Davies, Justin Desjar- To Barbara Simons
dins, Judie Divine, Charles Donald, Suzanne Downing,
From Secret Shopper 4/29
Sharon Fantz, Deborah Farrington, Colleen Foster, Tom
When I approached, Barbara smiled, made eye contact, and
Foster, Paula Frechen, Susan Freed, George Hagerman,
verbally greeted me. She asked me if we were there for the
Rick Herndon, Bozena Hollaway, Megan Hornby, Rosemary
Jefferson Dancers. I said no, and gave her the name of our
Hutchinson, Don Isaacson, Laila Isaacson, Sophia Jeng,
show. She pointed to where it was. I asked her if she knew
Elizabeth Johnston, Loretta Joyce, Barbara King, Sharon
Little, Wei-wei Lou, Sharon Lukasevich, Tim McGeachy, Jo how long the show went. She told me that it would go for
McGeorge, Paula Moore, Sara Munz, Katy Newbold, Linda
about two hours. Barbara told me to enjoy the show. I thanked
Ostomel, Sharon Overbey, Laurie Palfrey, Mike Peden,
her and left.
Renee Peden, Edward Pond, Pauline Porior, David Ptak, Gail
Richardson, Judith Rimbey, Jan Robertson, Ruth Romer,
To Renee Peden
Forrest Romig, Pam Rostron, Kendall Rundberg, Gerdy
From Margie
Sahlbrandt, Vincenza Scarpaci, Donald Seidemann, Kathryn For restocking and creatively arranging the gift shop on her
Sheibley, Jinny Shipman, Eileen Sleva, Barbara Smithshift.
Thomas, Scott Stephens, Liann Strickler, Susan Talbot,
Gayle Tokumoto, Sue Tompos, Kat Trout, Patti Villareal,
Rudy Villareal, Sue Vonderheit, Margaret Wade, Una Beth
Westfall, Leslie Wright, Barbara Yale
From Margie
For doing 3 or more Tomas’ and the Library Lady
To Deb Bell
From Kathy Ball
For staying and doing an extra shift when we were short vol-
Page 4
Portland Sign renovation project
Why are you renovating the sign?
The sign that hangs on the building today was installed in 1984 when the Arlene Schnitzer Concert Hall opened. Since then,
weathering has taken its toll on the sign. The renovation work will bring the original sign back to life by replacing the corroded
outer steel shell with a new, lightweight aluminum shell, replacing all of the wiring and neon tubing, and giving it a fresh coat of
paint.
Isn’t the sign a historic landmark?
The Arlene Schnitzer Concert Hall’s exterior is listed on the National Register of Historic Places, but the sign that’s in place
today is a 1984 replica of the original 1928 model. In 1930, that sign was changed to say “Paramount” after the film studio.
What will the new sign look like?
The “new” sign will look exactly like the current one, except that it will have fresh, unfaded paint, new electrical wiring, new
light bulb sockets and new neon letters. The renovation project will duplicate the existing design exactly.
When will the sign be taken down?
Work on the sign will begin May 2, 2017. It will come down in pieces with the final segments being removed by May 6, 2017.
The full renovation is estimated to take 6-8 weeks, and be completed by late June.
How are you going to take the sign down?
The sign will come down in two main phases. The outer section, or the facing, on the north and south side that say “Portland”,
will come down in three segments on each side. The “spine” that holds these sections in place will come down next and be
worked on separately.
Fun Facts:
While currently made out of steel, the new sign will incorporate aluminum to make it lighter and more weather
resistant.
As of 2014, all bulbs on the sign have been LEDs, saving 93,000 kWh of electricity a year.
Cost of the renovation is about $500,000, paid for by Portland’5 Centers for the Arts Capital Fund
The renovation is being completed by Tube Art Group
The current sign was built and installed by Ballard Sign Company in Salem in 1984
The sign is 65’ 4” tall, and 12’ 2” wide
Unfortunately, we have no clue how much the sign weighs!
There are currently bees living near the sign that will be moved to a new home if necessary.
Any of the old steel skin and wiring will be recycled
There are 1, 096 bulbs in the sign
Page 5
May Birthdays
May 1
May 2
May 3
May 4
May 5
May 6
May 7
May 8
May 10
May 11
May 12
May 13
May 14
May 15
May 16
May 17
May 18
May 20
May 20
May 21
May 22
May 24
May 25
May 26
May 27
May 28
May 29
May 31
Sophia Liu
David Arrow, Sharon Lukasevich, Gary Peressini
Mariel Martin
Jeff Bellegarde, Priscilla Miller
JoAnn Awada
Julie Dunne, Angela Haas, Ron Wagner
Mark Spurgeon, Louise Trotti
Steve Edwards
Cheryl Kolbe, Lori Tuttle
Marlene Byrne, Jim Mitchell, Sheila Pastore
Sandra Coats
Karen Maggio, Anne Whitaker
Anne McGinnis, Ann Rasmussen
Steven Crabtree, Isabel McDonald, Janine Settelmeyer
George Hagerman, Debbie Peacock
John Fiebiger
Inga Miller
Adrienne Braverman, Susan Connolly
Kathi Groffy, Karen McWhorter
Yasue Arai, Mary Springer
Jane Ellsworth
Mary Ann Archambault, Sharon Little
Carol Wilger
Kimberly Wyatt
Justin Desjardins, Emma Stanek
Suzanne Armstrong, Judith Harthun
Susan Mates, Andrea McKenzie
Jan Loewen, Bella Pack
April Statistics
P5 USHERS/GREETERS
Total Performances ……………………... 93
Total Usher Performances .................... 65
Total Greeter Performances ................. 28
Volunteers who Greeted ..................... 195
Volunteers who ushered……………………832
Perfect Performances ...........................82
P5 GIFT SHOP
Patrons Helped……………………………….492
Gift Shop Sales ……………………….$2248.54
P5 TOURS
Patrons on Wed. Tours …………………..5
Patrons on Saturday Tours …………………25
Special Tours…………………3
Patrons on Special Tours …………………...45
Total People to Tour ………………………… 75
P5 Office Assistants
Total # of Phone Calls Answered………1476
P5 Volunteers
other than ushers ……………………..192
Total Volunteers…… ……………………….1219
Our stuffed critters make a difference
Below is an excerpt from our thank you letter
Page 6
June Synopsis
Newmark
Presented by Oregon Children’s Theatre, Pinkalicious May 6 – June 4, 2017. A musical treat about a girl who eats
too many pink cupcakes and turns pink from head to toe.
Presented by Portland’5 & Portland Classic Guitar Angel Romero with Eliot Fisk, Monday, June 5, 2017 at 7:30pm.
World-renowned classical guitarists and frequent collaborators come together for one incredible performance.
Presented by JS Arts Company Ulsan City Choir, Friday, June 9 at 7:30pm. Choral performance from Portland’s sister city of Ulsan, South Korea.
Presented by Multnomah Athletic Club MAC Dance Recitals, June 11, 2017 at 4:00pm.
Presented by Billings Dance Center Billings Dance Recitals, June 14-17, 2017.
Westside Dance presents its Westside Spring Dance Recitals, June 20-24, 2017.
Presented by Didier Morissonneau The Glenn Miller Orchestra, Sunday, June 25, 2017 at 3:00pm. Performing timeless jazz and swing classics including “In the Mood” and “Moonlight Serenade”.
Winningstad
Presented by Portland’5 The Django Festival AllStars, June 15, 2017 at 7:30pm. Elite groups of hot swing musicians
in a high-energy tribute to the style of Django Reinhardt, one of the greatest guitar players of all time.
Brunish
Presented by Metropolitan Performing Arts Academy The Hobbit, June 2-June 10, 2017. Family-friendly adventure
following the quest of Bilbo Baggins. Based on the novel by J.R.R. Tolkien .
Schnitzer
Presented by Metropolitan Youth Symphony MYS Spring Concert, Sunday, June 4, 2017 at 7:30pm. Featuring Symphony Orchestra and Baroque Orchestra.
Presented by World Affairs Council of Oregon Deborah and James Fallows, Tuesday, June 6, 2017 at 7:00pm.
Journalists and authors speak on “Understanding China.”
Keller
Presented by Portland Opera Man of La Mancha, June 9-17, 2017. The Tony Award winning musical is a play-within-a
-play. Don Quixote engages his fellow prisoners in a tale of chivalry, undoing wrongs, and bringing justice to the
world.
Presented by Broadway Across America Cabaret, June 27-July 2, 2017. Inside the Kit Kat Klub, Emcee Sally Bowles
and a raucous ensemble take the stage nightly to tantalize the crowd--and to leave their troubles outside.
Rotunda
Presented by Portland’5 Noontime Showcase: Rose Festival Band, Wednesday, June 7, 2017 at 12:00pm