Compare Zoho CRM editions.
Most Popular
Free
Standard
Professional
Enterprise
CRM Plus
Monthly pricing
(Billed annually)
Free for
10 users
$12
/user/month
$20
/user/month
$35
/user/month
$50
/user/month
Monthly pricing
(Billed monthly)
Free for
10 users
$15
/user/month
$25
/user/month
$40
/user/month
$60
/user/month
Leads
P
P
P
P
P
Contacts
P
P
P
P
P
Accounts
P
P
P
P
P
Opportunities
P
P
P
P
P
P
P
P
P
P
CalDAV
‑
P
P
P
P
CRM views
P
P
P
P
P
Sales forecasting
‑
P
P
P
P
BCC dropbox for email
‑
‑
P
P
P
Macros
‑
‑
P
P
P
Multiple currencies
‑
‑
‑
P
P
Contextual custom related
lists
‑
‑
‑
P
P
SalesSignals
‑
‑
P
P
P
Gamescope
‑
‑
P
P
P
Advanced filters
P
P
P
P
P
Pricing
Sales force automation
Tasks, calendar, call log,
and notes
Calendar sync through
Feeds - Team collaboration
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Status updates
P
P
P
P
P
Direct messages
P
P
P
P
P
Attach files to feeds
P
P
P
P
P
Follow-up rules
P
P
P
P
P
Groups for team
collaboration
‑
P
P
P
P
Integration with Twitter
P
P
P
P
P
Integration with Facebook
P
P
P
P
P
Integration with Google+
P
P
P
P
P
Social tab
‑
‑
P
P
P
‑
‑
P
P
P
‑
‑
P
P
P
‑
‑
P
P
P
Email templates
10
100
Unlimited
Unlimited
Unlimited
Email opt-out
P
P
P
P
P
Website visitor tracking
P
P
P
P
P
Mass email
‑
250 emails/day
500 emails/day
1000 emails/day
1000 emails/day
Marketing campaigns
P
P
P
P
P
Auto-responders
‑
‑
‑
P
P
Zoho CRM for Google
AdWords
‑
‑
P
P
P
Cases
‑
‑
P
P
P
Solutions
‑
‑
P
P
P
Products
‑
‑
P
P
P
Price books
‑
‑
P
P
P
Social
Capture leads from Twitter/
Facebook
Contextual social interaction
with leads/contacts
Marketing automation
Email insights
Customer support
Inventory management
2
Sales quotes
‑
‑
P
P
P
Sales orders
‑
‑
P
P
P
Invoices
‑
‑
P
P
P
Vendors
‑
‑
P
P
P
Purchase orders
‑
‑
P
P
P
Folder sharing
P
P
P
P
P
Attach documents
P
P
P
P
P
File versioning
P
P
P
P
P
Reviews
P
P
P
P
P
Standard reports
P
P
P
P
P
Custom reports
‑
P
P
P
P
Schedule reports
‑
P
P
P
P
Standard dashboards
‑
P
P
P
P
Custom dashboards
‑
P
P
P
P
Web to lead form
P
P
P
P
P
Web to contact form
P
P
P
P
P
Web to case form
‑
‑
P
P
P
Notify owner
‑
P
P
P
P
1 GB
1 GB
1 GB
1 GB
1 GB
Free storage/user license
‑
512 MB
1 GB
1 GB
Additional storage
‑
$4/month/5 GB
$4/month/5 GB
$4/month/5 GB
$4/month/5 GB
25,000
100,000
Unlimited
Unlimited
Unlimited
1000
10,000
20,000
20,000
20,000
Document library
Analytics
Web forms
File storage
Free storage/org
512 MB
Data administration
Data storage (all modules)
Import data (per batch)
3
Export module data
P
P
P
P
P
API for third-party integration
P
P
P
P
P
Data backup
‑
2 backups/
month
2 backups/
month
2 backups/
month
2 backups/
month
$10/request
$10/request
$10/request
$10/request
$10/request
‑
‑
P
P
P
Profiles
P
P
P
P
P
Organizational hierarchy
(Roles)
P
P
P
P
P
Field-level security
‑
‑
P
P
P
Data sharing rules
‑
‑
‑
P
P
Groups
‑
P
P
P
P
Record-level sharing
‑
‑
‑
P
P
Territory management
‑
‑
‑
P
P
Page layouts
‑
‑
‑
P
P
Layout editor
P
P
P
P
P
Rename tabs
P
P
P
P
P
Custom fields
‑
10/module
150/module
300/module
300/module
Custom links
‑
‑
P
P
P
Web tabs
‑
‑
‑
P
P
Tab groups
‑
‑
‑
P
P
Custom modules
‑
‑
‑
P
P
Custom buttons
‑
‑
‑
P
P
Workflow rules
P
P
P
P
P
Workflow alerts
P
P
P
P
P
Workflow tasks
P
P
P
P
P
Assignment rules
‑
‑
P
P
P
Webhooks
‑
‑
P
P
P
Additional data backup
De-duplicate data
Security administration
Product customization
Workflow management
4
Approval process
‑
‑
‑
P
P
Workflow field updates
‑
‑
P
P
P
Workflow convert
‑
P
P
P
P
Deluge script
‑
‑
‑
P
P
Time-based actions
‑
‑
‑
P
P
Schedules
‑
‑
‑
P
P
Case escalation rules
‑
‑
‑
P
P
Integration with Zoho
Motivator
P
P
P
P
P
Integration with Zoho
Campaigns
P
P
P
P
P
Integration with Zoho
Reports
P
P
P
P
P
Integration with Zoho
Projects
P
P
P
P
P
Integration with Zoho SalesIQ
P
P
P
P
P
Integration with Zoho
Support
P
P
P
P
P
Integration with Finance Suite
‑
‑
P
P
P
Integration with Zoho Survey
P
P
P
P
P
Integration with Zoho Forms
P
P
P
P
P
Integration with Zoho Creator
‑
‑
‑
P
P
Zoho Mail add-on
‑
‑
P
P
P
Zoho Writer add-on
‑
‑
P
P
P
Plug-in for Microsoft Outlook
‑
‑
P
P
P
Plug-in for Microsoft Office
‑
‑
P
P
P
Online Connector for
RingCentral
‑
P
P
P
P
Online Connector for Twilio
‑
P
P
P
P
Online Connector for Ringio
‑
P
P
P
P
Online Connector for
Promero
‑
P
P
P
P
Custom functions using
Zoho CRM integrations
Zoho PhoneBridge for
call centers
5
Online Connector for
Ozonetel
‑
P
P
P
P
Online Connector for
talkdesk
‑
P
P
P
P
‑
P
P
P
P
Asterisk
‑
P
P
P
P
On-premise Connector for
Elastix
‑
P
P
P
P
Zoho CRM contextual gadget
for Gmail
P
P
P
P
P
Export events to Google
Calendar
P
P
P
P
P
Export to Google Tasks
P
P
P
P
P
Zoho CRM web forms for
Google Sites
‑
P
P
P
P
Synchronize Google Calendar
‑
P
P
P
P
Synchronize Google Contacts
‑
P
P
P
P
Zoho Campaigns
‑
‑
‑
‑
P
Zoho SalesIQ
‑
‑
‑
‑
P
Zoho Social
‑
‑
‑
‑
P
Zoho Support
‑
‑
‑
‑
P
Zoho Projects
‑
‑
‑
‑
P
Zoho Reports
‑
‑
‑
‑
P
On-premise Connector for
Avaya
On-premise Connector for
Integration with Google apps
Mobile features on every plan.
Access customer emails
Locate prospects anywhere across the globe
Manage inventory
Work offline
Log phone calls
Add voice notes
Check-in
View customer location in Google Maps
Collaborate using feeds
Attach files from Zoho Docs
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About us.
Zoho CRM is a cloud-based software for managing your customer relationship in a better way. It helps streamline
your organization-wide sales, marketing, customer support, and inventory management functions in a single
system. We are light on your pocket and the features and integrations we give you are unmatched.
Contact us.
US:
Useful links.
+1.877.834.4428
+1.615.671.9025
Help center
Watch demo videos
UK: +44.20.35647890
(Local call charges applicable)
Join our webinar
Australia: +61.2.8066.2898
(Local call charges applicable)
Customer stories
India: +91.44.7181.7070
Email: [email protected]
Last updated on: August 17, 2016
The information contained in this document represents the current views of Zoho CRM as of the date of the publication. Zoho CRM cannot
guarantee the accuracy of any information presented after the date of the publication. This document is for information only. Zoho CRM makes
no warranties expressed or implied in this document. The names and logos for Zoho are trademarks of Zoho Corp.
© 2016, Zoho Corporation Pvt. Ltd. All rights reserved.
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