2016 W I N T E R N E WS L E T T E R
I SSU E 2 5
Warm up
Winter
IN T H I S I SSUE :
Winter Preperation Tips
Propane Professional Spotlight- Joy Flynn
Thanks to a Valued Employee
What’s New With Sharp?
A N OT E F R O M O U R
C U STO M E R S E RV I C E M A N AG E R
Every season has its special beauty and autumn is no exception. Watching the trees
turn from a uniform green to all varieties of gold, yellow, and red is a sensational
experience. With all of these attractions, there is certain sadness in knowing that
Dear Valued Customer,
the changing colors foreshadow the arrival of a long, cold season. As we enjoy this
magnificent season, you will also want to sweep leaves and get your home ready for
Harvest days are ending and winter is
drawing near. In between, however, is
surely the most special time of the year.
Your friends at Sharp Propane work hard
the winter. It’s the perfect time to inspect your property and make sure everything
is in good condition and ready for the cold weather. Our Propane Professionals
recommend you start off the season with a full supply of propane. If you have any
questions about getting your home ready for winter, please call us at 1-800-932-4315.
every day to ensure that your service is
consistent and reliable throughout the
seasons. We love what we do, and taking
BRRRR, IT’S COLD!
care of our customers is our priority.
Are you ready for the upcoming winter season? Your friends at Sharp Propane have
If you have any questions about your
numerous ways to keep your home warm this winter, both with our Complete Care®
propane service or have any service
and Easy Pay™. We’d like to share additional steps you can take within your home
issues, please call 1-800-932-4315.
to make sure you are ready for the upcoming season. Here are a few tips to keep
Thank you for reading our newsletter!
in mind as you prepare for winter:
•
Take a look at your tank and trim or clear any brush or obstruction so our drivers
have a clear path to deliver your propane.
•
it with thermal wrap to preserve water warmth and avoid interruptions.
Felicia Houston
[email protected]
If your water heater is not in an insulated and heated area, make sure to wrap
•
Have your furnace inspected by an HVAC professional. Don’t forget to check
your system filters for maximum efficiency.
Customer Service Manager
•
Check weather stripping around doors and windows to prevent drafts.
•
Allow your appliances to vent properly. Make sure to clear the area around
outdoor vents, chimneys, and flues to prevent the blocking of any ventilation.
Get the latest Sharp Propane® information,
community news, energy saving tips and
appliance rebates via:
Facebook.com/SharpPropane
Twitter.com/SharpPropane
•
Never use a stove or bring your gas grill indoors for space heating, even during
a power outage.
Your friends at Sharp take additional steps to make sure you are prepared for the
winter. With Complete Care®, we will monitor your usage and deliver propane only
when you need it. We like our customers to Think About Propane. Once.
WINTER NEWSLETTER
Propane Professional Spotlight
Interview with Joy Flynn, Sharp Propane’s Service Coordinator
What is your goal as a Service Coordinator?
My goal as the Service Coordinator for Sharp Propane is to create the best schedule for our
customers and technicians. We strive for customer satisfaction and efficiency.
What’s your main role at Sharp?
As the Service Coordinator, I am the main point of contact for builders and commercial
accounts. I am the liaison between customers and management. I do the scheduling for
service, installations, and gas deliveries. My goal is to provide customers with an efficient
propane service experience. Our goal at Sharp is to provide a hassle-free, safe, and
exceptional experience.
Tell us a bit about you.
I have been with Sharp Propane for three years and this is my fourth winter working here. I
have 20 years in the service industry and enjoy working at a company that puts customer
satisfaction first. I have two wonderful daughters and a great husband that support me. I
love spending time with my family and watching my daughters grow into wonderful people.
THANKS TO A VALUED EMPLOYEE
This month Sharp would like to say “Thank You” to Doug
Eichler, who is retiring after spending eight great years with
us. Congratulations and thank you for your years of service!
You will be celebrating an important milestone this year, and
Sharp Propane appreciates your contribution to the success
of this company. People are and will always be our greatest
asset. Your abilities and contributions are an important key
to the success of our entire company. As you reach this
milestone in your career, take a moment to reflect upon your
past accomplishments and take pride in knowing that you are
and will always be an important member of our team. You will
be missed, but never forgotten.
Sincerely,
Sharp Propane
©2016 S H A R P P R O PA N E ® A LL RIGH TS RES ERVE D.
SharpPropane.com
1-800-932-4315
PRST STD
U.S. POSTAGE
PA I D
BRYAN, TX
PERMIT NO. 71
PO Box 18118
Austin, TX 78760-8118
CONTAC T US:
Call us toll free:
1-800-932-4315
Send an email:
[email protected]
If you are mailing a payment,
please send to:
Sharp Propane
PO Box 18118
Austin, TX 78760
HAPPY
HOLIDAYS
SMILE
MAKE
MEMORIES
INDOORS
FIRESIDE
FAMILY