Config Guide AssuredSAN 4xx4 AssuredSAN 4xx4 Config Guide Q1 2015 Page | 1 The following document provides basic specifications on the AssuredSAN 4xx4 (LX) series. Config Guide AssuredSAN 4xx4 1. WHAT’S NEW................................................................................................................................................................................... 4 2. CONFIGURATION OVERVIEW: .......................................................................................................................................................... 5 3. MODEL #’S ....................................................................................................................................................................................... 6 3.1. SHIPPING NOTES, COMPONENTS, & WEIGHTS: .............................................................................................................................................. 6 3.1.1. Shipping Notes: ......................................................................................................................................................................... 6 3.1.2. Part Number Decoder: ............................................................................................................................................................... 6 3.1.3. Partner Availability (OEM, Black Box, Channel) .......................................................................................................................... 6 3.1.4. Basic Components/Cables Included with Each System: ............................................................................................................... 7 3.1.5. Weights: .................................................................................................................................................................................... 8 3.2. ORDERING: .............................................................................................................................................................................................. 9 4. CONTROLLERS ................................................................................................................................................................................ 10 4.1. 4.2. 4.3. 4.4. 4.5. 5. PROTOCOLS – CNC (FC&ISCSI) & SAS (HYBRID) ....................................................................................................................................... 10 SFPS .................................................................................................................................................................................................... 11 FIRMWARE ............................................................................................................................................................................................ 11 RAID LEVELS SUPPORTED......................................................................................................................................................................... 11 PERFORMANCE OVERVIEW ....................................................................................................................................................................... 12 CHASSIS: ........................................................................................................................................................................................ 12 5.1. 2U12 TLA OVERVIEW ............................................................................................................................................................................. 13 5.2. 2U24 OVERVIEW ................................................................................................................................................................................... 14 5.3. U48 - ULTRA48 OVERVIEW ...................................................................................................................................................................... 15 5.4. 4U56 - ULTRA56 OVERVIEW .................................................................................................................................................................... 17 5.5. HOW MANY RBOD/JBOD CHASSIS ARE SUPPORTED .................................................................................................................................... 18 5.6. HOW TO LOAD DRIVES / DRIVE SEQUENCE .................................................................................................................................................. 18 5.6.1. Ultra48 ................................................................................................................................................................................... 18 5.6.2. Ultra56 ................................................................................................................................................................................... 19 5.7. HOT PLUG EXPANSION & REPLACEMENT SUPPORT ........................................................................................................................................ 19 5.8. POWER SUPPLIES/RAIL KITS ..................................................................................................................................................................... 19 6. EXPANSION JBODS ........................................................................................................................................................................ 20 6.1. EXPANSION JBOD OVERVIEW ................................................................................................................................................................... 20 6.2. JBOD ENCLOSURE .................................................................................................................................................................................. 21 6.3. W.W.W.W.: WHAT JBODS ARE SUPPORTED BEHIND 4XX4 RBODS............................................................................................................... 21 7. DRIVES........................................................................................................................................................................................... 22 7.1. W.W.W.W.: WHAT DRIVES ARE SUPPORTED BY CHASSIS ............................................................................................................................. 22 7.2. HOW MANY SSDS ARE SUPPORTED (SFF IN LFF CHASSIS)............................................................................................................................... 22 7.3. DRIVE SLEDS & AIR MANAGEMENT SLEDS (AMS) ........................................................................................................................................ 23 7.3.1. Drive Sleds: ............................................................................................................................................................................. 23 7.3.2. Air Management Sleds: .......................................................................................................................................................... 23 7.4. ENCRYPTION (SED/FDE) ......................................................................................................................................................................... 24 7.5. 512E DRIVES ......................................................................................................................................................................................... 24 8. SOFTWARE / FEATURES ................................................................................................................................................................. 25 8.1. FEATURE SCALE FACTORS ......................................................................................................................................................................... 25 8.2. REALSTOR ............................................................................................................................................................................................. 26 8.2.1. New User Interface: ............................................................................................................................................................... 26 8.3. STORAGE POOLS/VIRTUAL DISK GROUPS/VOLUMES:..................................................................................................................................... 27 8.3.1. Mapping in the V3 Interface: ................................................................................................................................................. 27 8.3.2. Provisioning and Mapping with the CLI Interface: ................................................................................................................. 28 8.4. THIN PROVISIONING: ............................................................................................................................................................................... 28 8.5. PERFORMANCE VOLUMES LUNS AND RAPID REBUILDS: .................................................................................................................................. 29 8.5.1. Large LUNs: ............................................................................................................................................................................ 29 8.5.2. Rapid Rebuilds: ....................................................................................................................................................................... 30 Page | 2 Config Guide AssuredSAN 4xx4 8.6. ADVANCED COPY SERVICES / SNAPSHOTS ..................................................................................................................................................... 30 8.6.1. Differences between Copy on Write (COW) and Redirect on Write: ...................................................................................... 31 8.6.2. Redirect on write snapshot overview: .................................................................................................................................... 31 8.7. REALTIER 2.0 AND SSD READ CACHE. ......................................................................................................................................................... 32 8.7.1. Autonomic Sub-LUN Tiering: .................................................................................................................................................. 32 8.7.2. Read Cache ............................................................................................................................................................................. 33 8.7.3. Key CLI Commands for RealTier 2.0 and Read Cache: ............................................................................................................ 34 9. WARRANTY ................................................................................................................................................................................... 34 9.1. GENERAL WARRANTY OPTIONS ................................................................................................................................................................. 34 9.1.1. 3 year warranty from date of shipment on all enclosures ...................................................................................................... 34 9.2. SUPPORT CONTACT #’S / RESOURCES ......................................................................................................................................................... 35 9.2.1. Customer Resource Center (CRC) ........................................................................................................................................... 35 9.2.2. SANsolve Contact Information ............................................................................................................................................... 35 9.2.3. Open a Support Ticket ............................................................................................................................................................ 35 9.2.4. Submitting RMA Requests ...................................................................................................................................................... 35 10. INTER-OP & AGENCY CERTIFICATIONS ........................................................................................................................................... 36 10.1. 10.2. 10.3. 10.4. 10.5. INTER-OP CERTIFICATIONS: ............................................................................................................................................................... 36 MICROSOFT CERTIFICATIONS / LINKS: ................................................................................................................................................. 37 VMWARE COMPATIBILITY GUIDE: ...................................................................................................................................................... 37 VMWARE SITE RECOVERY MANAGER (SRM) ....................................................................................................................................... 37 AGENCY CERTIFICATIONS – SAFETY, EMISSIONS, HARMONICS, COUNTRY APPROVALS: ................................................................................. 39 11. DATA SHEET SPECIFICATIONS - RBOD: ........................................................................................................................................... 40 11.1. 11.2. 4U56/2U48 POWER, ACOUSTIC, SHOCK & VIBE, DIMENSIONS .............................................................................................................. 40 2U24 / 2U12 POWER, ACOUSTIC, SHOCK & VIBE, DIMENSIONS ............................................................................................................ 41 12. DATA SHEET SPECIFICATIONS - JBOD ............................................................................................................................................. 42 12.1. 12.2. 4U56/2U48 POWER, ACOUSTIC, SHOCK & VIBE, DIMENSIONS .............................................................................................................. 42 2U24/2U12 POWER, ACOUSTIC, SHOCK & VIBE, REGULATIONS, DIMENSIONS ......................................................................................... 43 13. GENERAL ....................................................................................................................................................................................... 44 13.1. 13.2. 13.3. 13.4. 13.5. NEBS LEVEL-3 CERTIFICATION ........................................................................................................................................................... 44 SUPER CAPACITORS ......................................................................................................................................................................... 44 TM SIMULCACHE TECHNOLOGY ........................................................................................................................................................... 44 DATA-IN-PLACE (DIP) MIGRATION .................................................................................................................................................... 45 OTHER SOURCES OF INFORMATION .................................................................................................................................................... 45 Page | 3 Config Guide 1. What’s New AssuredSAN 4xx4 4xx4 Controllers Dot Hill AssuredSAN™ 4004 storage arrays offer greater data security, faster throughput and substantial business benefits for markets that demand extremely high-bandwidth performance, such as cloud service providers, media & entertainment, oil & gas, telecommunications, big data analytics and digital image archiving. Host interface options include 12Gb SAS, 8Gb and 16Gb FC, 1Gb and 10Gb iSCSI and the only hybrid 16Gb Gen 5 Fibre Channel/10Gb iSCSI converged interface. The AssuredSAN 4004 solutions are built on the company's ninth-generation RAID stack, which delivers up to 100,000 input/output operations per second (IOPS) from disk, sustained sequential read performance of up to 6400 MB/second and writes of up to 5300 MB/second. The Dot Hill RAID Companion Processor (RCP) allows 4004 solutions to deliver dramatic performance gains at very aggressive price points. AssuredSAN 4004 solutions also integrate all the performance tuning and optimizations of the previous-generation AssuredSAN 4000 models, which includes streaming performance optimization to handle randomized, sequential workloads. Dot Hill's latest firmware utilizes a proprietary Adaptive Read-ahead Algorithm that analyzes workloads and fine tunes options to optimize the performance of specific kinds of demanding workloads, delivering better response times and meeting IT service level agreements. RealStor Software: RealStor™ 2.0, delivers application-aware intelligence for today’s next-generation hybrid flash storage arrays. Easy-to-use RealStor 2.0 accelerates storage management operations to deliver data where customers need it, when they need it. With patent-pending innovations that deliver better efficiency, higher reliability and costeffectiveness, fast access to critical “hot” data, RealStor 2.0 is now available across Dot Hill’s entire line of storage systems equipped with AssuredSAN 4004 storage controllers. Ultra48 AssuredSAN 4004: Dot Hill AssuredSAN 4004 Ultra48 high-density storage arrays use a unique chassis design that was designed internally to maximize storage processing power in a minimal footprint for greater data center efficiency. The first of its kind in the industry, the Dot Hill high-density chassis houses up to 57 terabytes of data on small form factor 2.5-inch drives, in a 2U footprint. All Dot Hill AssuredSAN Ultra48 models are built on the company’s ninth-generation RAID stack, which delivers up to 20 percent faster sequential read workloads and up to 70 percent faster sequential writes, compared to previous-generation products. Like previous generation Dot Hill products, the next generation will deliver 99.999 percent data availability, assuring organizations of round-theclock access to data. Ultra56 AsuredSAN 4004: Dot Hill Ultra56™ AssuredSAN®, a new hybrid flash storage array based on an ultra-density chassis that supports both NEBS Level 3 carrier and MIL-STD government requirements and up to 1.34 petabytes (PB) of capacity. The Ultra56 AssuredSAN includes the same dual active, redundant 4004 controllers as other Dot Hill storage arrays, affording up to 6400MB/sec of sustained read performance and complete meta-data compatibility within the Dot Hill family of storage solutions. It is the only high density storage product on the market today that meets the extremely demanding requirements of telecommunications carriers, service providers and tactically deployed government installations. Page | 4 Config Guide 2. Configuration Overview: AssuredSAN 4xx4 As part of the AssuredSAN 4000 series, the AssuredSAN 4xx4 is Dot Hill’s most popular and versatile model providing fast throughput, versatility, ease of expansion with rock solid reliability. The AssuredSAN 4xx4 storage array typically provides: Dual Controllers: (Controllers may also be referred to as LX controllers) High performance controllers: 100,000 IOPs, 6400 MBps Read, 5300 MBps Write Active/Active controller architecture with four hosts per controller 12 GB system cache (6 GB per co ntroller) FC, iSCSI , FC/iSCSI Hybr id , or SAS interface Chassis Options The AssuredSAN 4xx4 is supported in four (4) industry leading chassis that can serve as an RBOD or JBOD. Low Density High Density 2U12: 12 x 3.5” drives per chassis* 2U48: 48 x 2.5” drives per chassis 2U24: 24 x 2.5” drives per chassis 4U56: 56 x 3.5” drives per chassis* *Can also support 2.5” drives JB OD Options Add the above chassis as a JBOD expansion for added performance and capacity. A maximum of seven (7) JBOD expansion chassis (or the lesser of 248 drives) behind a single RBOD is supported; (See JBOD section for details). Drives Options All AssuredSAN 4xx4 chassis support multiple drive types that are dual sourced from several manufacturers to provide quality and consistency of supply. The AssuredSAN 4xx4: Can be ordered with a single TLA that include one type of drives Can be ordered as a drive-less system so you can add multiple drive types Include industry leading capacity drives for SSDs, HDDs, and Self Encrypting Drives (SED). SFP Options for long term flexibility CNC based controllers with modular SFPs including: 8Gb/16Gb FC and/or 1GbE/10GbE iSCSI connectivity 12Gb SAS connectivity (no SFP needed) Base So ftware – RealStor 2 .0 included at no charge and includ es: Enhanced User Interface – Includes both Traditional RAID (V2) and Virtualization mode (V3) RealTier™ – Autonomic Real-time Tiering (for HDDs) RealCache™ – SSD Read-Cache RealThin™ Thin Provisioning RealQuick™ Rapid RAID Rebuild Optio nal /Licensable So ftwar e - Ad vanced Co py Services / Data Management So ftware (DMS) Includes AssuredSnap, AssuredCopy, and Assured Remote software for no charge up to 90 days. After 90 days the software will become inactive without a license key which enables up to 1024 snapshots. RealSnap™ – When run in virtualized mode, the same software can provide up to 1024 virtualized copy on write snapshots. Assured Copy is not needed, and Remote Replication features are expected to be available later this year. Optio nal /Licensable So ftwar e - RealTier RealTier™ – Autonomic Real-time Tiering (for SSDs) provides up to 3 tiers of storage and responds to business needs in real-time, delivering data where you need it, when you need it – without user intervention. Warranty: Hardware: Standard 3 year warranty, with 37 month advance exchange, from date of shipment on all enclosure FRUs. Software: 90 day free of defects. Page | 5 Config Guide 3. Model #’s AssuredSAN 4xx4 RBOD (RAID) models are available with both converged network controller (CNC) and SAS Models. JBOD (LX) models have 6G SAS ports to connect with the RBOD CNC Connectivity D4824 = 2U x 24 drives D4834 = 2U x 12 drives D4844 = 2U x 48 drives D4854 = 4U x 56 drives SAS Connectivity D4524 = 2U x 24 drives D4534 = 2U x 12 drives D4544 = 2U x 48 drives D4554 = 4U x 56 drives JBODs J6G24 = 24 bay J6G12 = 12 bay J6G48 = 48 bay J6G56 = 56 bay 3.1.Shipping Notes, Components, & Weights: 3.1.1. Shipping Notes: SFPs: Each 4-pack will ship in a separate box When ordering a part (PFRUKK14) you only order quantity of 1 – you will receive 4 SFPs. Drives: When ordering bulk packs ending in 14 or 24, order the exact # of drives that are needed. So ordering 22 x (PFRUKFXAXN161-24 / DD,SV3,900GB,10K,6G,SAS,BB,Bulk) = 22 x 900G drives. For Low density chassis 2U12 and 2U24 - drives ship in the chassis For High density chassis 2U48 and 4U56 - drives ship in separate cartons from the chassis 3.1.2. Part Number Decoder: Series 2xxx 3xxx 4xxx 5xxx 6xxx Controller EOL Entry Performance Performance Enterprise 2xx0 2xx3 3xx0 3xx3 3xx4 4xx0 4xx4 5xx0 6xx4 Neptune Mercury Ti (Titanium) Ni (Nitro) EX (Gallium) FX (Chromium) LX (Gallium) MX (Chromium) FX (Gallium) Interface Type x1xx x3xx x4xx x5xx x7xx x8xx x9xx J6Gxx J6Xxx JBOD iSCSI 1g iSCSI 10g SAS FC/iSCSI CNC FC/iSCSI 6G JBODs (Gallium) 12G JBOD (Xena) ChassisType xx2x xx3x xx4x xx5x 24 12 48 56 3.1.3. Partner Availability (OEM, Black Box, Channel) OEM: Products are available to OEM partners who typically maintain their own part numbers, documentation, and logos. Black Box: Most part numbers are available for partners with little reference to Dot Hill. A separate part # list is maintained that is notated by an “X” (Black Box) vs. a “C” (Channel) in the middle of the string. Part #’s in this document are available (using “X”) for our Black Box partners. Channel: Dot Hill maintains part #’s and pricing that is updated quarterly with distribution partners. Additional details are maintained on our partner portal located from our home page. Page | 6 Config Guide AssuredSAN 4xx4 3.1.4. Basic Components/Cables Included with Each System: The following components are included with each system: RBODs (12 bay) Qty Descriptions 2 Power Cord IEC-C14 to C13 250V 10A Black 1.5m 1 Cable, USB A Male-to-Mini-B, 5-Wire, 1.5m, Black 1 Rack Mount Kit 1 Bezel (Bezel with filter is available) Qty 2 2 1 1 JBODs (12 bay) Descriptions Power Cord IEC-C14 to C13 250V 10A Black 1.5m Cable miniSAS8088 to miniSAS8088 4x 0.6m,Gen Rack Mount Kit Bezel (Bezel with filter is available) Qty 2 1 1 1 1 RBOD (48 Bay) Descriptions Power Cord IEC-C14 to C13 250V 10A Black 1.5m Cable, USB A Male-to-Mini-B, 5-Wire, 1.5m, Black Wrist Strap,Ground 2209 Rack Mount Kit Bezel JBOD (48 Bay) Qty Descriptions 2 Power Cord IEC-C14 to C13 250V 10A Black 1.5m 1 Wrist Strap,Ground 2209 2 1 1 Cable miniSAS8088 to miniSAS8088 4x 0.6m,Gen* Rack Mount Kit Bezel RBODs (24 bay) Qty Descriptions 2 Power Cord IEC-C14 to C13 250V 10A Black 1.5m 1 Cable, USB A Male-to-Mini-B, 5-Wire, 1.5m, Black 2 Ears (Right and left side) 1 Rack Mount Kit 1 Bezel JBODs (24 bay) Qty Descriptions 2 Power Cord IEC-C14 to C13 250V 10A Black 1.5m 2 Cable miniSAS8088 to miniSAS8088 4x 0.6m,Gen 2 Ears (Right and left side) 1 Rack Mount Kit 1 Bezel Qty 2 1 1 1 1 RBOD (56 Bay) Descriptions Power Cord IEC-C20 to C19 250V 20A Black 6Ft Cable, USB A Male-to-Mini-B, 5-Wire, 1.5m, Black Wrist Strap,Ground 2209 Rack Mount Kit Bezel (Bezel with filter is available) JBOD (56 Bay) Qty Descriptions 2 Power Cord IEC-C20 to C19 250V 20A Black 6Ft 1 Wrist Strap,Ground 2209 Cable miniSAS8088 to miniSAS8088 4x 2 0.6m,Gen* 1 Rack Mount Kit 1 Bezel (Bezel with filter is available) * Moving to 1M length, later in Q1 2015 Page | 7 Config Guide AssuredSAN 4xx4 3.1.5. Weights: System weights: Below are system weights for 4xx4 systems without packaging. These weights are approximate due to slight variations in drives (multiple vendors) and pounds listed have been rounded. RBODs with dual-controller modules Item 4U56 2U48 Kg Lb Kg Lb Chassis 37.1 82 12.7 28 PSU x 2 5.1 11 4.7 10 RIOM x 2 5.4 12 4.4 10 LFF x 56 42.3 93 SFF x 48 10.9 24 SFF x 24 LFF x 12 Weight 89.9 198 32.7 72 JBODs with dual-expansion modules Item 4U56 2U48 Kg Lb Kg Lb Chassis 37.1 82 12.7 28 PSU x 2 5.1 11 4.7 10 JIOM x 2 2.9 6 2.9 6 LFF x 56 42.3 93 SFF x 48 10.9 24 SFF x 24 LFF x 12 Weight 87.4 193 31.2 69 2U24 Kg 8.5 3.8 4.4 6 22.7 2U12 Lb 19 8 10 13 50 Kg 8.5 3.8 4.4 9.3 25.9 2U24 Kg 8.5 3.8 2.9 6 21.2 Lb 19 8 10 20 57 2U12 Lb 19 8 6 13 47 Kg 8.5 3.8 2.9 9.3 24.5 Lb 19 8 6 20 54 Page | 8 Config Guide AssuredSAN 4xx4 3.2.Ordering: Dot Hill has made ordering easy by creating Top Level Assembly (TLA) part #s. These TLAs ship with dual controllers’, drive full, and AC power supply, and available in 2U12, 2u24, 2U48, and 4U58 chassis. The 4xx4 can be ordered a la carte and additional TLAs are listed in respective sections. TLA # 1 Base Unit Required Qty = 1 2.5" Chassis Options (drives included) SFF TLA 2U48 High Density 2U24 Low Density Select based on: - # of slots - drive type - Connectivity Short Description D4824CA07215BA 4824,2RM,4GB,24x300SAS,15k,AC,V2,DH D4824CA14410BA 4824,2RM,4GB,24x600SAS,10k,AC,V2,DH D4824CA21610BA 4824,2RM,4GB,24x900SAS,10k,AC,V2,DH D4824CA28810BA 4824,2RM,4GB,24x1.2SAS,10k,AC,V2,DH D4824CE28810BA 4824,2RM,4GB,24x1200 SAS FDE,10k,AC,V2,DH D4824CN24007BA 4824,2RM,4GB,24x1TB SAS,7k,AC,V2,DH D4844CA14410DA 4844,2RM,4GB,48x300SAS,10k,AC,DH D4844CA28810DA 4844,2RM,4GB,48x600SAS,10k,AC,DH D4844CA43210DA 4844,2RM,4GB,48x900SAS,10k,AC,DH D4844CE57610DA 4844,2RM,4GB,48x1.2SAS FDE,10k,AC,DH D4844CN48007DA 4844,2RM,4GB,48x1TB SAS,7k,AC,DH 3.5" Chassis Options LFF TLA Short Description 4834,2RM,4GB,12x2TB SAS,7k,AC,V2,DH D4834CN36007BA 4834,2RM,4GB,12x3TB SAS,7k,AC,V2,DH D4834CN48007BA 4834,2RM,4GB,12x4TB SAS,7k,AC,V2,DH D4834CF48007BA 4834,2RM,4GB,12x4TB SAS FDE,7k,AC,V2,DH D4834CN72007BA 4834,2RM,4GB,12x6TB SAS,7k,AC,V2,DH D4854CN11207DA 4854,2RM,12GB,56x2TB SAS,7k,AC,DH D4854CN22407DA 4854,2RM,12GB,56x4TB SAS,7k,AC,DH D4854CF22407DA 4854,2RM,12GB,56x4TB SAS FDE,7k,AC,DH D4854CN33607DA 4854,2RM,12GB,56x6TB SAS,7k,AC,DH PFRUKK11 SFP's (2 x 4-Pack needed for 4004) SFP,1Gb Copper RJ45 -1D,4 Pack Set Qty = 2 (4-packs) PFRUKK12 SFP,8Gb 850nm Rate Select,4 Pack Set Select based on speed & type PFRUKK13 SFP+,10GigE 3.3V 850nm LC Mod,4 Pack Set PFRUKK14 SFP+,16GFC 3.3V 850nm LC Mod, 4 Pack Set 4U56 High Density 2U12 Low Density D4834CN24007BA TLA #2) SFPs Required for CNC – Not SAS TLA #3,4,&5 Optional RealTier S/W RealTier Support RealTier 2.0: Software & Support SW-RealTier2 SW-RealTier2-M1 RealTier 2.0 Software DMS,3-Yr Maint Ext,AssuredSAN 4004 Advanced Copy Services: Software & Support DMS SW DMS Support SW-DMS-R01-3K Copy,Snap,Remote Pkg for AssuredSAN 4004 SW-DMS-R01-3K-M1 DMS,3-Yr Maint Ext,AssuredSAN 4004 Hardware & Support Hardware Support DS-N-R-1Y-A-SS NBD Adv Ex from Depot, RAID, 1 YEAR, AME Page | 9 Config Guide AssuredSAN 4xx4 4. Controllers 4.1.Protocols – CNC (FC&iSCSI) & SAS (Hybrid) AssuredSAN 4xx4 controller architecture maximizes performance, including Four host ports per controller 48x4 controller supports 8Gb FC, 16Gb FC, 1GbE iSCSI or 10GbE iSCSI SFPs. 45x4 SAS controller supports 6Gb and 12Gb SAS host connectivity using mini-SAS HD Cables. 4 GB transportable read/write cache per controller. Battery-free cache backup with super capacitors and compact flash 1 1. 2. 3. 4. 2 3 4 5 CNC ports (0,1,2,3) shown with FC SFPs CLI port Service port 2 (used by service personnel only) Reserved for future use 6 7 8 5. Network Port 6. Service Port 1 (used by service personnel only) 7. Disable button (used by engineering only) 8. Mini-SAS expansion port Single Controllers: Single controllers are supported in the 2U12, 2U24, 2U48, and 4U56 but NOT recommended due to lack of failover capability. Hybrid Connectivity: 4xx4 Controller allows customers to create their own Hybrid Controller by mixing FC and iSCSI SFPs. To run in hybrid connectivity, ports 0&1 are required to be FC, ports 2&3 are required to be iSCSI. Using mixed speeds, such as a 16G FC SFP and an 8G FC SFP is not supported. Port matrix: Port 0,1,2,3 = All FC or Port 0,1,2,3 = All iSCSI Port 0,1 = FC + Port 2,3 = iSCSI Page | 10 Config Guide AssuredSAN 4xx4 4.2.SFPs For CNC versions (D48xxx), two sets of four-packs are advised. Both FC and iSCSI transceivers contain unique identification preventing unqualified SFP’s from being used in the 4xx4 (LX) controller. Dot Hill branded SFP's must be ordered with the AssuredSAN 4xx4 controllers with the CNC (Converged Network Controller). They are available in 4 packs, so quantity 2 is recommended. They are available in 1G iSCSI, 10G iSCSI, 8G FC, or 16G FC. SAS and JBOD systems do not require SFP's. TLAs for the SFPs for the 2U12, 2U24, 2U48, and 4U56 are below. PFRUKK11 SFP,1Gb Copper RJ45 -1D,4 Pack Set PFRUKK12 SFP,8Gb 850nm Rate Select,4 Pack Set PFRUKK13 SFP+,10GigE 3.3V 850nm LC Mod,4 Pack Set PFRUKK14 SFP+,16GFC 3.3V 850nm LC Mod, 4 Pack Set 4.3.Firmware As of February 1, 2015: 2U12, 2U24, and 2U48 – GL200 firmware is included with new shipments 4U56 – GL205 is included with new shipments. If, and only if, a 4U56 (Ultra56) is part of your configuration – GL205 firmware must be present in the RBOD – regardless of which chassis has the RBOD. GL205 is not intended to be an upgrade firmware – only to provide Ultra56 functionality. In general, for customers who have already purchased a 4xx4, the following firmware is needed for the respective functionality. o o o o Customers must Customers must Customers must Customers must upgrade to GL101 or later for iSCSI functionality upgrade to GL105 or later for Self-Encrypting Drive functionality upgrade to GL200 or later for RealStor and virtualizations features upgrade to GL205 or later for Ultra56 support. GL210 is expected shortly and is intended to be upgrade firmware that will provide the above functionality and for all chassis. Upgrade: to download the latest firmware, go to CRC.Dothill.com 4.4.RAID Levels Supported The 4xx4 controller supports RAID 0, 1, 3, 5, 6, 10, 50 In addition to the usual RAID levels, the 4xx4 features several important additional levels. RAID 6 offers the highest level of RAID protection. It allocates two sets of parity data across drives and allows simultaneous write operations. It can withstand two simultaneous drive failures without downtime or data loss. RAID 10 is mirroring and striping without parity and allows large Disk Groups to be created with high performance and mirroring for fault tolerance. RAID 50 combines the block striping and parity of RAID 5 with the straight block striping of RAID 0, yielding higher performance than RAID 5 through the addition of RAID 0, particularly during writes. Page | 11 Config Guide AssuredSAN 4xx4 4.5.Performance Overview Model # Firmware # of ports - System IOPS Max Read - MBps Max Write - MBps Interface (per controller) Options: Cache – per system GUI Value Add Software Max # of initiators Max # of LUNS Maximum # of chassis: Max # of Drives/System: 4xx4 (LX) GL2xx 8 100 K 6400 5300 4 x 8Gb or 16Gb FC 4 x 1Gb 10Gb iSCSI 2 x 8/16Gb FC & 2 x 1/10G iSCSI 4 x 12G SAS 12 GB RAIDar (v2) Storage Management Console (v3) DMS / RealStor & RealTier 1024 1024 Up to 8 2U12 = 248 2U24 = 248 2U48 = 248 4U56 = 248 Note: Maximum drive/chassis support is the lesser of: Max chassis or max drives. There cannot be more than 8 chassis and/or there cannot be more than 248 drives. 5. Chassis: The AssuredSAN 4xx4 storage arrays are powerful RAID data storage solutions which can scale to hundreds of terabytes of storage with additional expansion arrays. Our dual redundant design eliminates ‘single points of failure’ which can disrupt business operations. AssuredSAN arrays have dual active-active controllers for higher performance and failover, ‘hot swappable’ drives, dual power supplies and fans, all of which contribute to proven 99.999% uptime. Performance o Up to 6400 MB/s per second sequential reads, 5300 MB/s sequential writes o Performance for HD, 2K, 4K, and 3D workflows o Simultaneously streams to multiple hosts without disruption Host Connections o 4 ports per controller, 8 for dual controller models o 16Gb, 8Gb Fibre Channel, 12Gb, 6Gb SAS, and 10Gb, 1Gb iSCSI host connectivity Green Technology o Drive-spin-down reduces power consumption during non-peak hours o Patented EcoStor™ battery-free cache backup eliminating battery replacement. Drive Support o Support for encryption drives o Support for mixed SAS and SSD drives for hybrid solutions Rugged, Mobile Applications o AssuredSAN 4004 large form factor chassis are NEBS Level 3 and MIL STD 810G compliant to meet Telecommunications requirements and Military standards for shock and vibration. Page | 12 Config Guide AssuredSAN 4xx4 5.1.2U12 TLA Overview To build a system a la carte, choose from the TLAs below. Note: Additional TLAs are available. For a full up-to-date list, see our price book. Drive-less RBOD System (include rail kit): D4834C000000BA 4834,2RM,4GB,No drives,AC,V2,DH D4834C000000BD 4834,2RM,4GB,No drives,DC,V2,DH Note: For SAS connectivity, change D48 to D45 Drive-less JBOD System (include rail kit): J6G12C000000BA 6GJBOD,2JM,2U12,No drives,AC,V2,DH J6G24C000000BA 6GJBOD,2JM,No drives,AC,V2,DH J6G48CB00000DA 6GJBOD,2JM,No drives,AC,DH J6G56C000000DA 6GJBOD4U,2GJM,No Drives,AC,DH Drives (sold as singles) PFRUKFXGXN101-01 PFRUKFXGXN084-01 PFRUKFXGXN083-01 PFRUKTXGXN119-01 PFRUKTXGEN132-01 PFRUKTXGXN194-01 PFRUKFXGXN150-01 DD,LV2,1.0TB,7K,6G,SAS,BB,PKG DD,LV2,2.0TB,7k,6G,N-SAS,BB,PKG DD,LV2,3.0TB,7k,6G,N-SAS,BB,PKG DD,LV2,4.0TB,7k,6G,N-SAS,BB,PKG DD,LV2,4.0TB,7K,6G,ENCR,N-SAS,BB,PKG DD,LV2,6.0TB,7K,6G,N-SAS,BB,PKG AMS,LV2 Drive Blank, BB,PKG Drives (sold as 24 packs) PFRUKFXGXN101-24 PFRUKFXGXN084-24 PFRUKFXGXN083-24 PFRUKTXGXN119-24 PFRUKTXGEN132-24 PFRUKTXGXN194-24 PFRUKFXGXN150-48 DD,LV2,1.0TB,7K,6G,SAS,BB,24 BULK PK DD,LV2,2.0TB,7k,6G,N-SAS,BB,24 BULK PK DD,LV2,3.0TB,7k,6G,N-SAS,BB,24 BULK PK DD,LV2,4.0TB,7k,6G,N-SAS,BB,24 BULK PK DD,LV2,4.0TB,7K,6G,ENCR,N-SAS,BB,24 BULK DD,LV2,6.0TB,7K,6G,N-SAS,BB,24BULK AMS,LV2 Drive Blank,BB,48 Bulk Pack SFPs PFRUKK11 PFRUKK12 PFRUKK13 PFRUKK14 SFP,1Gb Copper RJ45 -1D 4pk SFP,8Gb 850nm Rate Select,4pk SFP+,10GigE 3.3V 850nm LC Mod,4pk SFP+,16GFC 3.3V 850nm LC Mod, 4pk Controller/Miscellaneous components PFRUKC55-01 45X4,4-12GSAS,1RM-LX,4GB,FRU,PKG PFRUKC54-01 48X4,4-CNC,1RM-LX,4GB,FRU,PKG PFRUKC56-01 2U12/24/48,6GSAS,MIDRANGE,1JM,V2,FRU,PKG PFRUKA17-01 Chas+MP,2U12,6G,V2,BB,FRU,PKG PFRUKE08-01 Power Supply,595W,AC,2U12/24,FRU,PKG PFRUKE02-01 Power Supply,575W,DC,2U12/24,FRU,PKG Page | 13 Config Guide AssuredSAN 4xx4 5.2.2U24 Overview To build a system a la carte, choose from the TLAs below. Note: Additional TLAs are available. For a full up-to-date list, see our price book. Driveless RBOD (includes rail kit) For SAS connectivity, change D48 to D45 D4824C000000BA 4824,2RM,4GB,No drives,AC,V2,DH D4824C000000BD 4824,2RM,4GB,No drives,DC,V2,DH Driveless JBOD (includes rail kit) J6G12C000000BA 6GJBOD,2JM,2U12,No drives,AC,V2,DH J6G24C000000BA 6GJBOD,2JM,No drives,AC,V2,DH J6G48CB00000DA 6GJBOD,2JM,No drives,AC,DH J6G56C000000DA 6GJBOD4U,2GJM,No Drives,AC,DH Drives (sold as singles) PFRUKT76-01 PFRUKTXSEN113-01 PFRUKF64-01 PFRUKT79-01 PFRUKTXSXN129-01 PFRUKTXSXE170-01 PFRUKT81-01 PFRUKTXSXN208-01 PFRUKTXSXN207-01 PFRUKRXSXN107-01 PFRUKRXSXN108-01 PFRUKRXSXN125-01 PFRUKRXSXN215-01 PFRUKF31-01 DD,SFF,1.0TB,7K,6G,SAS,BB,PKG DD SFF 600GB 10K 6G ENCR SAS BB, PKG DD,SFF,600GB,10K,6G,SAS,BB,PKG DD,SFF,900GB,10K,6G,SAS,BB,PKG DD,SFF,1.2TB,10K,6G,SAS,BB,PKG DD,SFF,1.2TB,10K,6G,SAS,ENCR,BB,PKG DD,SFF,300GB,15K,6G,SAS,BB,PKG DD,SFF,450GB,15K,6G,SAS,BB,PKG DD,SFF,600GB,15K,6G,SAS,BB,PKG SSD,SFF,200GB,SAS,BB,PKG SSD,SFF,400GB,SAS,BB,PKG SSD,SFF,800GB,SAS,BB,PKG SSD,SFF,1.6TB,6G,SAS,BB,PKG AMS,SFF Drive Blank,BB,FRU,PKG Drives (sold in 24 packs) PFRUKT76-24 PFRUKTXSEN113-24 PFRUKF64-24 PFRUKT79-24 PFRUKTXSXN129-24 PFRUKTXSXE170-24 PFRUKT81-24 PFRUKTXSXN208-24 PFRUKTXSXN207-24 PFRUKF31-48 DD,SFF,1.0TB,7K,6G,SAS,BB,24 BULK PK DD,SFF,600GB,10K,6G,SAS,ENCR,BB,24 BULK PK DD,SFF,600GB,10K,6G,SAS,BB,24 BULK PK DD,SFF,900GB,10K,6G,SAS,BB,24 BULK PK DD,SFF,1.2TB,10K,6G,SAS,BB,24 BULK PACK DD,SFF,1.2TB,10K,6G,SAS,ENCR,BB,24 PACK DD,SFF,300GB,15K,6G,SAS,BB,24 BULK PK DD,SFF,450GB,15K,6G,SAS,BB,24 BULK PK DD,SFF,600GB,15K,6G,SAS,BB,24 BULK PK AMS,SFF Drive Blank,BB,48 Bulk Pack Controller/Misc.: PFRUKC55-01 PFRUKC54-01 PFRUKC56-01 PFRUKA19-01 PFRUKE08-01 PFRUKE02-01 45X4,4-12GSAS,1RM-LX,4GB,FRU,PKG 48X4,4-CNC,1RM-LX,4GB,FRU,PKG 2U12/24/48,6GSAS,MIDRANGE,1JM,V2,FRU,PKG Chas+MP,2U24-S2,6G,V2,BB,FRU,PKG Power Supply,595W,AC,2U12/24,FRU,PKG Power Supply,575W,DC,2U12/24,FRU,PKG Page | 14 Config Guide AssuredSAN 4xx4 5.3.U48 - Ultra48 Overview The 2U48 enclosure is shipped with the drawers installed, but they are not populated with disks. Depending on the your product configuration, disk bay “blanks”—also known as Air Management Solution (AMS) inserts—might be installed. Locate the box containing your sledded disks and AMS inserts (if applicable) in preparation for populating the drive slots. Note: All slots must be occupied by either a drive or a blank (AMS) – to ensure proper airflow. To build a system a la carte, choose from the TLAs below. Note: Additional TLAs are available. For a full up-to-date list, see our price book. Drive-less RBOD System (includes rail kit) D4844CB00000DA 4844,2RM,4GB,No drives,AC,DH D4544CB00000DA 4544,2RM,4GB,No drives,AC,DH Drive-less JBOD System (Includes rail kit) J6G12C000000BA 6GJBOD,2JM,2U12,No drives,AC,V2,DH J6G24C000000BA 6GJBOD,2JM,No drives,AC,V2,DH J6G48CB00000DA 6GJBOD,2JM,No drives,AC,DH J6G56C000000DA 6GJBOD4U,2GJM,No Drives,AC,DH Drives (sold as singles) PFRUKFXAXN164-01 PFRUKFXAXN160-01 PFRUKFXAXN161-01 PFRUKFXAXN162-01 PFRUKFXAEN163-01 PFRUKFXAXN180-01 PFRUKFXAXN206-01 PFRUKFXAXN205-01 PFRUKFXAXN177-01 PFRUKFXAXN178-01 PFRUKFXAXN179-01 PFRUKFXAXN217-01 PFRUKFXAXN181-01 Drives (sold in 24 packs) PFRUKFXAXN164-24 PFRUKFXAXN160-24 PFRUKFXAXN161-24 PFRUKFXAXN162-24 PFRUKFXAEN163-24 PFRUKFXAXN180-24 PFRUKFXAXN206-24 PFRUKFXAXN205-24 PFRUKFXAXN181-12 DD,SV3,1.0TB,7K,6G,SAS,BB,Single DD,SV3,600GB,10K,6G,SAS,BB,Single DD,SV3,900GB,10K,6G,SAS,BB,Single DD,SV3,1.2TB,10K,6G,SAS,BB DD,SV3,1.2TB,10K,6G,ENCR,SAS,BB,Single DD,SV3,300GB,15K,6G,SAS,BB,Single DD,SV3,450GB,15K,6G,SAS,BB,Single DD,SV3,600GB,15K,6G,SAS,BB,Single SSD,SV3,200GB,SAS,BB,PKG, Ultra48 SSD,SV3,400GB,SAS,BB,PKG, Ultra48 SSD,SV3,800GB,SAS,BB,PKG, Ultra48 SSD,SV3,1.6TB,6G,SAS,BB,PKG, Ultra48 AMS,SV3,Drive Blank,BB,Atlas,PKG, Single DD,SV3,1.0TB,7K,6G,SAS,BB,Bulk DD,SV3,600GB,10K,6G,SAS,BB,Bulk DD,SV3,900GB,10K,6G,SAS,BB,Bulk DD,SV3,1.2TB,10K,6G,SAS,BB,Bulk DD,SV3,1.2TB,10K,6G,ENCR,SAS,BB,Bulk DD,SV3,300GB,15K,6G,SAS,BB,24 BULK PK DD,SV3,450GB,15K,6G,SAS,BB,24 BULK PK DD,SV3,600GB,15K,6G,SAS,BB,24 BULK PK AMS,SV3,Drive Blank,BB,Atlas,PKG, 12 pack Page | 15 Config Guide AssuredSAN 4xx4 AssuredSAN 4044 (Ultra48) Components PFRUKC66-01 4844,4-CNC,1RM-LX,4GB,FRU,PKG PFRUKC65-01 4544,4-12GSAS,1RM-LX,4GB,FRU,PKG PFRUKC56-01 2U12/24/48,6GSAS,MIDRANGE,1JM,V2,FRU,PKG PFRUKC67-01 2U48,6GSAS,MIDRANGE,1JM,FRU,PKG PFRUKA25-01 Chas+MP,2U48,6G,BB,FRU,PKG PFRUKFXAXN181-01 AMS,SV3,Drive Blank,BB,Atlas,PKG, Single PFRUKFXAXN181-12 AMS,SV3,Drive Blank,BB,Atlas,PKG, 12 pack PFRUKE09-01 Power Supply,1000W,AC,2U48,FRU,PKG FHDW023-01 Rack Mount Kit,Short,w/H-Screws,Atlas,BB Page | 16 Config Guide AssuredSAN 4xx4 5.4.4U56 - Ultra56 Overview To build a system a la carte, choose from the TLAs below. Note: Additional TLAs are available. For a full up-to-date list, see our price book. Drive-less System (includes rail kit) D4854C000000DA 4854,2RM,12GB,No drives,AC,DH D4854C000000DD 4854,2RM,12GB,No drives,DC,DH D4554C000000DA 4554,2RM,12GB,No drives,AC,DH D4554C000000DD 4554,2RM,12GB,No drives,DC,DH Drive-less JBOD System (Includes rail kit) J6G12C000000BA 6GJBOD,2JM,2U12,No drives,AC,V2,DH J6G24C000000BA 6GJBOD,2JM,No drives,AC,V2,DH J6G48CB00000DA 6GJBOD,2JM,No drives,AC,DH J6G56C000000DA 6GJBOD4U,2GJM,No Drives,AC,DH LFF Drives – delivered in 14 Packs PFRUKTXGXE224-14 DD,LV2,2TB,7K,12G,N-SAS,512E,BB,14 BK PK PFRUKTXGXE225-14 DD,LV2,4TB,7K,12G,N-SAS,512E,BB,14 BK PK PFRUKTXGXE226-14 DD,LV2,6TB,7K,12G,N-SAS,512E,BB,14 BK PK SFF Drives (Single Pack) using a 3.5” Hybrid Form Factor drive sled PFRUKRXGXN227-01 SSD,HV2,1.6TB,12G,SAS,BB,PKG PFRUKRXGXN228-01 SSD,HV2,800GB,12G,SAS,BB,PKG PFRUKRXGXN229-01 SSD,HV2,400GB,12G,SAS,BB,PKG PFRUKTXGEN231-01 DD,HV2,1.2TB,10K,6G,ENCR,SAS,BB,PKG PFRUKTXGXN230-01 DD,HV2,1.2TB,10K,6G,SAS,BB,PKG Controllers/Chassis FRUKC72-01 FRUKC73-01 FRUKC74-01 PFRUKA26-01 PFRUKA29-01 4554,4-12GSAS,1RM-LX,4GB,FRU 4854,4-CNC,1RM-LX,4GB,FRU 4U56,6GSAS,MIDRANGE,1JM,FRU Chas+MP,4U56,6G,BB,FRU,PKG Chas+MP,4U56,6G,CHNL,FRU,PKG Misc. PFRUKE10-01 PFRUKE11-01 PFRUKE13-01 PFRUKP24-01 PFRUKP27-01 PFRUKP26-04 PFRUKF233-48 Power Supply,3kW,AC,4U56,PKG Fan Module,4U,PKG Power Supply,3kW, DC,4U56,PKG Bezel,w/o Fltr,w/o Logo,Herc,PKG Bezel,w/o Fltr,w/DH Logo,ASAN Detachable Handle,4U56,4 Pk Sled,HV2,Kit w/Screws,Gelding,BB,48 Pack Page | 17 Config Guide AssuredSAN 4xx4 5.5.How many RBOD/JBOD Chassis are Supported Below are the primary supported configurations. Additional configurations may be supportable but are not listed. A maximum of 8 chassis (1 RBOD + 7 JBODs) can be supported OR drives shown below. the lesser of the # of 5.6.How to Load Drives / Drive Sequence 5.6.1. Ultra48 If an Ultra48 is loaded full of drives, the order does not matter. Drives are loaded with the label side down, or on the bottom. If an Ultra48 is loaded partially full, drives must be installed in groups of 4. Loading recommendation is left to right, front to back. Based on prescribed slot assignment shown on top of unit, load slots 0-3, then 16-19, then 44-47, then 4-7, then 20-23, then 40-43, than 8-11, then 24-27, then 36-39, then 12-15, then 28-31, then 32-35. 2 4 5 6 7 3 8 9 10 11 4 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 44 45 46 47 40 41 42 43 36 37 38 39 32 33 34 35 Back Front 0 1 2 Column 1 0 1 2 3 Page | 18 Config Guide AssuredSAN 4xx4 5.6.2. Ultra56 The minimum number of HDDs supported is14 and a maximum number of drives are 240. When loading a chassis that is not full, drives are to be loaded left to right, then front to back - in increments of 14 drives. If an Ultra56 is loaded full of drives, the order does not matter. Drives are loaded from the top If an Ultra56 is loaded partially full, drives must be installed in groups of 14. Loading recommendation is left to right, front to back. Based on prescribed slot assignment shown above, load slots 0-6, then 28-34, then 7-13, then 35-41, then 14-20, then 42-46, than 21-27, then 49-56. 5.7.Hot Plug Expansion & Replacement Support All 4xx4 models support hot plug expansion and replacement of redundant controllers, enclosures, fans, power supplies, and I/O modules for simple, fast installation and maintenance. Hot add expansion of disk enclosures is also supported. 5.8.Power Supplies/RAIL kits Power Rating (RBODs) 2U12/2U24 595W supply 2U48 1000W supply 4U56 3000W supply 87% for 50% load - designed to meet equivalence of “bronze” efficiency 92% for 50% load - designed to meet equivalence of “gold” efficiency 94% for 50% load - designed to meet equivalence of “platinum” efficiency Note: For Ultra56: In preparation for receiving this equipment, please be aware that this system requires a different power connection than a standard 110 plug. The Power supplies require 208 volts and utilize the C19 receptacle. The photo below shows the type of power cord that will come with the system. There are two power supplies, so two such receptacles are needed. 4U56 Power Cord 2U12, 2U24, 2U48 Power Cord Power Supplies AC: 2U12/2U24: AC 2U48: AC 4U56: DC: 2U12/2U24: DC: 4U56: PFRUKE08-01 PFRUKE09-01 PFRUKE10-01 PFRUKE02-01 PFRUKE13-01 Power Supply,595W,AC,2U12/24,FRU,PKG Power Supply,1000W,AC,2U48,FRU,PKG Power Supply,3kW,AC,4U56,PKG Power Supply,575W,DC,2U12/24,FRU,PKG Power Supply,3kW, DC,4U56,PKG Rail Kits: 2U12/24 2U48: 4U56: FHDW018-02 FHDW023-01 FHDW024-01 Rack Mount Kit,Shelf,Long,All HW 25"-36" Rack Mount Kit,Short,w/H-Screws,Atlas,BB Rack Mount Kit, Ultra56 Page | 19 Config Guide AssuredSAN 4xx4 6. Expansion JBODs 6.1.Expansion JBOD Overview Just as the user has a choice of chassis for the array head (LFF and SFF drive bays, AC or DC powered), so also do they have a choice of expansion disk enclosures accommodating either drive size. The J6G12, J6G24, J6G48, and J6G56 can be hot-added to an operating array. SFF and LFF Array RBODs and JBODs are mixed with few limitations. J6G12, 3.5-inch Disk Enclosure. This 2U unit has twelve LFF (3.5-inch) drive bays and accepts dual-ported SAS, SEDs and SAS MDL drives. The pre-configured LFF Drive Enclosures has two I/O modules and supports both single and dual controller arrays. This 3.5-inchvdisk enclosure can be attached to any 4xx4 RBOD. Each configured model ships standard with two .6m mini-SAS to mini-SAS cables for connection to the AssuredSAN array expansion port or existing disk enclosure cascade port. LFF and/or SFF Disk Enclosures can be mixed up to the maximum of 8 total Disk Enclosures The J6G12 does not support LFF SATA HDDs. J6G24, 2.5-inch Disk Enclosure. This 2U storage enclosure is designed to support twenty four 2.5-inch Universal form factor (SFF) 12Gb, SSD, SAS, SEDs or SAS MDL hard drives. It ships standard with dual I/O modules installed. • • • • This 2.5-inch disk enclosure can be attached to any 4xx4 LFF or SFF RBODs. Each configuration ships with a two .6m mini-SAS to mini-SAS cables for connection to the AssuredSAN 4xx4 array expansion port or existing disk enclosure cascade port. LFF and/or SFF Disk Enclosures can be mixed up to the maximum of 8 total Disk Enclosures. The J6G24 does not support SFF SATA HDDs. Scalability: The AssuredSAN 4xx4 array configurations are designed to allow an installation to begin with smaller capacity and be able to grow gradually as needed. The flexibility of SSD, SAS or SAS MDL drives technology, form factors, sizes, speeds, and costs per GB allows a system to easily fit in almost any budget. Page | 20 Config Guide AssuredSAN 4xx4 6.2.JBOD Enclosure AssuredSAN J6Gxx standard disk enclosure (2U) - rear panel components: 1 1. 2. 3. 4 3 2 5 Power Indicator 4. SAS In Port Fault Indicator 5. SAS Out Port Unit Locator 6.3.W.W.W.W.: What JBODs are supported behind 4xx4 RBODs The following matrix shows what JBODs are supported behind an AssuredSAN 4xx4 RBOD. RBOD Model Type Chassis Bays Code 2U12 12 4x34 AssuredSAN 4004 LX 2U24 2U48 24 48 4x24 4x44 4U56 56 4x54 Gallium IOM Corresponding JBOD Support 24 12 48 56 4124 4134 J6G24 J6G12 J6G24 J6G12 J6G24 J6G12 J6G24 J6G12 4144 4154 J6G48 J6G56 J6G48 J6G56 J6G48 J6G56 J6G48 J6G56 248 248 248 248 8 8 8 8 Max Drives or Max Enclosure Notes: Maximum supported configuration = THE LESSOR OF: 248 drives or 8 chassis. There are many possible combinatins. However, the following are best practices: 2u24 (R) + “X” 4u56 (J) 2u48 (R) + “X” 4u56 (J) 4u56 (R) + “X” 4u56 (J) Page | 21 Config Guide AssuredSAN 4xx4 Driveless JBOD (AC power) TLAs: 2U12: J6G12C000000BA 6GJBOD,2JM,2U12,No drives,AC,V2,DH 2U24: J6G24C000000BA 6GJBOD,2JM,2U24,No drives,AC,V2,DH 2U48: J6G48CB00000DA 6GJBOD,2JM,2U48,No drives,AC,DH 4U56: J6G56C000000DA 6GJBOD4U,2GJM,No drives,AC,DH 7. Drives 7.1.W.W.W.W.: What Drives Are Supported by Chassis The following table shows what drives are supported in what chassis. Supported Drives (Q1 2015) 7k LFF 7k 10K SFF 15k SSD Key 1TB 2TB 3TB 4TB 4TB FDE 6TB 1TB 300GB 600GB 900GB 1.2TB 600GB FDE 900GB FDE 1.2TB FDE 300GB 450GB 600GB 200GB 400GB 800GB 1.6TB 2U12 Yes* Yes Yes Yes Yes Yes Yes* Yes* Yes* Yes* AssuredSAN 4004 2U24 2U48 4U56 Yes Yes* Yes Yes Yes Yes EOL Yes Yes Yes Yes* Yes* Yes Yes* Yes* Yes* Yes Yes Yes Yes Yes Yes Yes Yes Yes* Yes* Yes Yes Yes Yes Yes Yes Yes Yes* Yes* Yes Yes Yes* Yes = on price list Yes* = but not on price book Blank = n/a. 7.2.How many SSDs are supported (SFF in LFF Chassis) 2U12: 2U24: 2U48: 4U56: Up to 12 SSDs or 2.5” HDDs Up to 24 SSDs Up to 12 SSDs; 4 per drawer, loaded in front bay. Up to 14 SSDs or 2.5” HDDs, 7 per drawer, loaded in front of drawer Page | 22 Config Guide AssuredSAN 4xx4 7.3.Drive Sleds & Air Management Sleds (AMS) 7.3.1. Drive Sleds: Below are drive sleds that house drives for AssuredSAN 4004 chassis. 2U12: PFRUKF89-12 Sled,LV2,Kit w/Screws,BB,12 Bulk Pack 2U24: PFRUKF88-24 Sled,SFF,Kit w/Screws,BB,24 Bulk Pack 2U48: PFRUKF90-48 Kit,SV3,HDD Sled w/ Screws,48 Pack 4U56: PFRUKF89-12 Sled,LV2,Kit w/Screws,BB,12 Bulk Pack (Same drive sled as 2U12) HFF PFRUKF233-48 Sled,HFF,Kit w/Screws,Gelding,BB,48 Pack (Hybrid Form Factor: 2.5” drive in 3.5” carrier) 7.3.2. Air Management Sleds: For drive-less systems, only the Ultra48 ships with blanks installed. The Ultra48 requires every slot have a drive or a blank to ensure proper air-flow. Shipping with blanks is notated in the part # with the underlined/red “B” below. 2U12: Single: 48 Pack PFRUKFXGXN150-01 PFRUKFXGXN150-48 AMS,LV2 Drive Blank, BB,PKG AMS,LV2 Drive Blank,BB,48 Bulk Pack 2U24: Single: 48 Pack: PFRUKF31-01 PFRUKF31-48 AMS,SFF Drive Blank,BB,FRU,PKG AMS,SFF Drive Blank,BB,48 Bulk Pack 2U48: Single: 12 Pack PFRUKFXAXN181-01 PFRUKFXAXN181-12 AMS,SV3,Drive Blank,BB,Atlas,PKG, Single AMS,SV3,Drive Blank,BB,Atlas,PKG, 12 pack 4U56: No drive blanks available For the Ultra48: Each group of 4 slots must have a blank or drive A “single” blank covers four (4) slots. 2 drives/2blanks, or any 1-3/2-2 combination, is not supported. When drives are installed in a drive-less array, blanks can be thrown away. To order a single blank, that covers 4 slots: o PFRUKFXAXN181-01 AMS,SV3,Drive Blank,BB,Atlas,PKG, Single o To order a 12-pack of blanks, that cover 48 slots: PFRUKFXAXN181-12 AMS,SV3,Drive Blank,BB,Atlas,PKG, 12 pack Page | 23 Config Guide AssuredSAN 4xx4 7.4.Encryption (SED/FDE) AssuredSAN 4xx4 supports Self-Encrypting Drives (SED) or Full Drive Encryptions (FDE) to allow customers to secure their critical data and comply with all required regulatory mandates. Note: Both FDE and SED are encryption drives (same meaning) – different names are sometimes used due to different suppliers. All drives within the array must be self-encrypted drives to enable the encryption feature. There cannot be a mixture of encrypted and non-encrypted drives within the same array. SEDs can be used in a non-SED environment, but will not be encrypted unless all drives in the array are SED Self-encrypted drives are only supported on the AssuredSAN 4xx4 Storage array and requires Firmware version GL105 or later. Customers must upgrade their controller firmware to GL105 or later for SelfEncrypting Drive functionality. All SEDs are FIPS 140-2 compliant FIPS 140-2 Validated Self-Encrypting Drives (SEDs) have been certified by the U.S. National Institute of Standards and Technology (NIST) and Canadian Communications Security Establishment (CSE) as meeting the Level 2 security requirements for cryptographic modules as defined in the Federal Information Processing Standards (FIPS) 140-2 Publication 7.5.512e Drives For AssuredSAN storage arrays, Dot Hill supports emulation, or 512e drives, rather than the 4K native sector format for the drives. 512e drives will start to ship in 2015 under the same part #’s (TLAs) as ship today. These drives include emulation (e) which supports backward compatibility for the many applications and legacy operating systems that do not support 4K native drives. Dot Hill continues to work actively with its drive suppliers and firmware teams to optimize drives to reduce the potential performance impacts that come with emulation and enable your organization to gain greater value from 512e drives. Older versions of application software such as virtualization software that reside between the operating system and your storage firmware may not fully support 512e drive emulation. If not, performance degradation might result. Please ensure that you have upgraded to the most recent version of any software that might be affected, and refer to its documentation for further information. Page | 24 Config Guide AssuredSAN 4xx4 8. Software / Features 8.1.Feature Scale Factors 4004 (LX) Classic RAID Virtual RAID stripe chunk sizes (min/max) 16/512 Auto (512KB-64KB) Drives per RAID: 0 (min/max) 2/16 2/16 (Read cache only) Drives per RAID: 1 (min/max) 2/2 2/2 Drives per RAID: 3 (min/max) 3/16 N/A (Not allowed for virtual disk groups) Drives per RAID: 5 (min/max) 3/16 3/16 Drives per RAID: 6, 10 (min/max) 4/16 4/16 Drives per RAID: 50 (min/max) 6/32 N/A (Not allowed for virtual disk groups) Max dedicated spares per disk group 4 N/A Max global spares per system 16 16 Maximum TBs per LUN 128 128 Max Chassis per system 8 8 Drives per system, 2U24 array plus max 2U24 192 192 Drives per system, 2U12 array plus max 2U12 JBODs 96 96 Disk Groups per system 64 32 Pools per system 64 2 (1 per controller) Initiators per port 1024 1024 Initiators per system 8192 8192 Commands (preferred path) per LUN, 4 port controller (System limit) 4096 4096 Max Queue Depth per port (SAS) 1024 1024 Max Queue Depth per port (iSCSI) 1024 1024 Max Queue Depth per port (FC) 1024 1024 Mappable Physical Volumes per Pool 128 N/A Maximum LUNs per system (This means mapped volumes) 1024 1024 Maximum Volumes per system 512 *note1 2048 Snapshots per system (net usable) 512 *note2 1024 Master Volumes per system 128 *note4 1024 base volumes Snapshots per Master Volume 127 254 snaps per base Number of replication sets per Linear Disk Group 4 *note5 N/A Number of replication snapshot per Replication Set 127 N/A Max replication snapshots per system 512 N/A Page | 25 Config Guide AssuredSAN 4xx4 Remote snap limits: Sets (S) 16 N/A Remote snap limits: Nodes (N) 2 N/A Remote snap limits: Remote Systems (RS) 3 N/A Remote snap limits: Chains (C) 1 N/A Max snapshot-related volumes (snaps + RSR snaps) 1024 1024 (note: RSR applies to linear only) Max snaps per Pool 127 (DMS snaps) 512 (PS snaps) Max Disk Group size 128 TB 256 TB design limit Max SCSI reservations (system) 1024 1024 Max SCSI reservations (LUN) 1 1 Max SCSI registrations (system) 32768 32768 Max SCSI registrations (LUN FC or SAS) 128 4096 Max SCSI registrations (LUN iSCSI) – dependent on IQN length 85 to 128 4096 Max Initiators per Host 128 128 Max Hosts per Host Group 256 256 Max Host Groups per System 32 32 Max Volumes per Volume Management Group 1024 1024 Max Volume Management Groups per System 256 256 Note: 1. 2. 3. 4. 5. For "Maximum Volumes per system 512" under linear mode, it is really up to 1024, but 512 recommended. For "Snapshots per system (net usable) 512" under linear mode, it is really up to 1016, but 512 recommended. GL200 (and GL1xx) allows up to 1024 shared between volumes and snapshots. For “Master Volumes per system” under linear mode, it is really up to 1024, but 128 recommended. For “Number of replication sets per Vdisk” under linear mode, it is really up to 16, but 4 recommended. 8.2.RealStor RealStor gives users access to several new key features including Autonomic-tiering, thin provisioning, SSD read cache, storage pooling, and several other important features. The new features will be accessed via a new User Interface, referred to as V3. This new management GUI brings a new modern look and feel to array management. Existing customers can choose to use the new V3 or to continue to use the previous generation V2 if new virtualization features are not required. 8.2.1. New User Interface: RealStor 2.0 introduces advanced storage software for hybrid arrays, built for easy to use storage management, and optimizing performance and capacity needs in Real-Time to address today’s dynamically changing workloads. The new .v3 Storage Management Console for RealStor 2.0 provides all the capabilities of the prior interface with an updated look and feel that scales well for managing lar ge numbers of volumes and hosts. New systems default to the new .v3 interface. Page | 26 Config Guide AssuredSAN 4xx4 v3: Specifies to use the new WBI interface to manage virtual and linear storage, and to use terminology in CLI output and system messages that is oriented to managing a hybrid (linear and virtual) system, such as “disk group” for disk groups and “pool” for pools. This is the default for a new installation. 8.3.Storage Pools/Virtual Disk Groups/Volumes: Storage Pools allow data on a given LUN to span across all drives in a pool. When capacity is added to a system, the user is also getting a performance benefit of the additional spindles –hence the term Wide Striping. Storage Pools are available with GL200 firmware or newer. Virtual Disk Groups When creating a Virtual Disk Group, the user can specify the RAID level (RAID 1, 5, 6, 10) and which Pool the Disk Group belongs to. Disk Groups must contain like disk types: SSD, Enterprise SAS, MDL SAS. The user must select a valid group of available HDDs or SSDs for the chosen RAID type. These configuration rules are the same as creating a VDisk with the prior V2 interface. Unlike creating VDisks in the V2 SMU, the chunk size is automatically set to 512KB and does not need to be modified by the user. An example of the V3 Add Disk Group Screen is shown below: Volumes in Virtual Disk Pools: To further explain the virtual disk pool concept, we will first look at how volumes are treated in the virtual disk pool. One of the key concepts of the RealStor 2.0 firmware is the addition of a virtualization layer which allows a volume’s data to be segmented into discrete 4MB entities called pages. These 4MB pages are managed individually, and can allow a volume’s data to be spread over potentially multiple underlying storage pool Virtual Disk Groups and potentially multiple tiers (SSD, Enterprise SAS, MDL SAS) of disks. 8.3.1. Mapping in the V3 Interface: Once the users have added their Disk Groups to create the Pools, they may now create and map volumes. This is very similar to how the customers currently create volumes in GL105 firmware, however volumes are now assigned to a pool instead of a VDisk. RealStor 2.0 includes the ability to assign volumes to groups. This grouping capability enables large numbers of initiators to be mapped to LUNs in a single operation – improving the efficiency and organization of host configuration. In addition, the V3 SMU incorporates search filters that greatly simplify the task of managing large numbers of volumes and reduce management time. To map a volume, the user may select the Mapping topic, or click on the volume and select Mapping under the action tab. The Mapping screen in the V3 interface is different than the V2 version and contains several enhancements. Page | 27 Config Guide AssuredSAN 4xx4 Users may now create initiator names, assign to Hosts, and then assign Host to Host Groups. This greatly simplifies the tasks of managing and mapping large numbers of Hosts that may have the same mapping requirements. Filter capabilities also exist for the Host and Host group tables. RealStor 2.0 allows for users to do default mapping by selecting “All other initiators.” Selecting this will make the volume available to all host ports. The user may also do explicit mapping - mapping to individual initiators, hosts, or host groups. The Storage Management Console will map to both the A and B controller by default for each port. Figure 5 is an example of the Mapping Screen. 8.3.2. Provisioning and Mapping with the CLI Interface: RealStor 2.0 will support a robust CLI interface. RealStor 2.0 maintains a set of commands for the Linear (V2) interface, and a separate set of commands specific to the new virtual (V3) interface. While much of the command-set is shared between the two, there are some significant differences which are required to maintain backwards compatibility while allowing users to manage both versions in the same CLI. While this document is not intended to highlight all the differences, some of the commands specific to provisioning and mapping that customers will want to review are highlighted here. For detailed description of all the changes, CLI Reference guide will be available. First, specific to setting a management interface, Set protocols and set cli-parameters will include support for setting the management-mode interface to v2 or v3 at both a global (set protocols) or session level (set cli-parameters). This setting will dictate which CLI commands are used. With the introduction of the term disk group, RealStor 2.0 will provide a new set of CLI commands to configure disk groups: add disk-group, remove disk-groups, show disk-groups, etc. Disk groups are a group of disks that together form a RAID set. In a V2 (RAIDar 2.0) environment, disk groups are exactly the same as vdisks. Commands used to manage vdisks in GL105 code will be the same as in the V2 interface. With volumes now residing in pools, a new set of CLI commands is available to manage them; show pool, remove pool, etc. As highlighted above, the CLI will allow supporting for host groups in both the V2 and V3 interface modes. However, the term host can have a different meaning depending on whether you are grouping, or using the legacy context of the command. RealStor 2.0 will also introduce volume groups for virtual volumes. For additional information regarding CLI command changes, please refer to the CLI Reference Guide for a more detailed description. 8.4.Thin Provisioning: Thin Provisioning allows storage allocation of physical storage resources only once they are consumed by an application. Thin Provisioning also allows over-provisioning of physical storage pool resources allowing ease of growth for volumes without predicting storage capacity upfront. Thin Provisioning is available with GL200 firmware or newer. Thin Provisioning and Modern File Systems Many modern operating systems become automatically aware of an array's ability to support thin provisioning. This is true of Windows 2012 / 2012 R2 and Linux with newer 6.x kernels. When using a non -thin provisioned storage array the deletion of a file does nothing more than rearrange the file system pointers. If the array supports thin provisioning, as with RealStor 2.0, thin-aware operating systems will notify the storage array to free the storage that had been allocated to the file that was deleted. Thi s happens with the SCSI UNMAP command. This will allow for the re-use of the capacity that had been allocated for the deleted file. Page | 28 Config Guide AssuredSAN 4xx4 Windows 2012 / 2012 R2 also issues notifications when the allocations reach a high percentage of the "advertised" capacity. This, along with the capacity usage notifications, signals the user that it may be time to add more physical storage. How do I Enable Storage Over-Commitment With RealStor? Overcommit is a pool setting (default on). When enabled, the aggregate capacity of a volume can exceed the physical backing storage. The user can create a volume on a pool with over-commitment Enabled, no configuration needs to be done to create such a volume. Figure 3 shows that a volume can be logically larger than the pool that it’s assigned to. Figure 3 – Volume that is logically larger than the pool Note: If you try to disable overcommit and the total space allocated to thin-provisioned volumes exceeds the physical capacity of their storage pool, an error will say that there is insufficient free disk space to complete the operation and overcommit will remain enabled. 8.5. Thresholds and Notifications Users with a manage role can view and change settings that affect the thresholds and corresponding notifications for each storage pool. Low Threshold – When this percentage of pool capacity has been used, Informational event 462 is generated to notify the administrator. Thus value must be less than the Mid Threshold value. The default is 25%. Mid Threshold – When this percentage of pool capacity has been used, event 462 is generated to notify the administrator to add capacity to the pool. This value must be between the Low Threshold and High Threshold values. The default is 50%. If the commitment setting is enabled, the event has Informational severity; if the over-commitment setting is disabled, the event has Warning severity. High Threshold – When this percentage of pool capacity has been used, Critical event 462 is generated to alert the administrator that it is critical to add capacity to the pool. This value is automatically calculated based on the available capacity of the pool minus reserved space. Performance Volumes LUNs and Rapid Rebuilds: 8.5.1. Large LUNs: The RealStor 2.0 firmware release introduces the concept of Virtual Disk Pools – which are comprised of multiple Virtual Disk Groups (a disk group is similar to a VDisk). This now decouples the LUN from being restricted to a single VDisk. A Volume’s data on a given LUN can now expand across all disk drives in a pool. When capacity is added to a system, the user is also getting a performance benefit of the additional spindles –hence the term Performance Volume. Page | 29 Config Guide AssuredSAN 4xx4 General “Best Practice” for VMFS datastores is to use large LUNs for use by multiple VMs. Large LUNs gives VMware vSphere users the most flexibility by not requiring storage administrators to provision new storage every time a new VM is created. Large LUNs also minimize rescans for new LUNs on the ESX server, which can impact VMFS I/O. Operating Systems now support up to 16TB file systems. As enterprise workloads for virtual environments grow in size and in performance demands, virtual hard disk (VHD) formats need to accommodate them. Hyper-V in Windows Server 2012 introduces a new version of the VHD format called VHDX which supports virtual disks up to 64TB in size. The RealStor 2.0 supports large, flexible Volumes with sizes up to 128TB spanning up to 256 HDDs (architectural limit) providing seamless capacity expansion. Data automatically reflows to new drives and IOPs scales with additional storage. 8.5.2. Rapid Rebuilds: Rebuild of conventional (Linear) storage requires that the entire VDisk is rebuilt prior to returning the VDisk (and thus the Volumes on the VDisk) to a fault tolerant state. The rebuild operates at the VDisk level and has no knowledge of Volumes or customer data contained therein. A customer could have a single small Volume on a large VDisk. During the rebuild, even after it has completed the stripes where the Volume resides, the VDisk remains in a degraded or critical state. During this period, another drive failure would take the VDisk from degraded to critical, or from critical to down. In the latter case, the customer may have lost data. In the prior case, the customer’s data becomes at risk once again, even though that area of the VDisk had been rebuilt. In another example, the customer may have created a Volume or Volumes consuming the entire VDisk space, but may have actually allocated very little. Since linear storage has no means to know what stripes contain customer data and which do not, that small amount of data will remain at risk until the entire VDisk has been rebuilt. Also, performance suffers during the entire rebuild. Another exposure is encountering a media error. If the array is rebuilding two drives and encounters a media error on a third, the rebuild will fail. This leaves the VDisk in a critical state, exposed, and with no way to rebuild the VDisk. It is especially unfortunate if this media error resides in unallocated space. The outcome is the same, linear storage must assume all stripes contain customer data. With the introduction of Virtual Storage, we have a new set of technologies to improve these conditions. RealStor 2.0 enables Virtual Disk Pools which track how much data has been allocated for each Volume and where it resides in the Pool, at a granularity of 4 MB. The Virtual Pool algorithm decides where to allocate each new 4 MB page. Advantages of Quick Rebuild: LUNs are spread across many RAID sets. So one RAID set rebuilding only affects a fraction of all disk I/Os. Less rebuild work to do – so affected disks can return to full performance quickly. Volumes become fault tolerant more quickly – user data is restored to full protection more quickly. The rate of a RAID rebuild is directly proportional to the amount of unused disk space in a Virtual Disk Pool. 8.6. Advanced Copy Services / Snapshots Unlike prior AssuredSAN arrays which use VDisks, RealStor 2.0 users will create storage pools by creating and adding Virtual Disk Groups into a Virtual Disk Pool. The new copy services will run within these pools and leverage the new storage page design. RealStor 2.0 will allow the existing COW snapshots and the new Virtual Snapshots for Virtual Disk Pools to coexist on the same system. Page | 30 Config Guide AssuredSAN 4xx4 8.6.1. Differences between Copy on Write (COW) and Redirect on Write: The biggest differences between the two types of snapshots are the underlying technique used to manage the location of the data that needs to be preserved. When an application writes to a disk using COW, the snapshot engine copies the contents of the block(s) being overwritten to a new location (snapshot pool), whereas Redirect on Write snapshots write the new data to a new page in the storage pool and updates the internal pointers to indicate the location of the most up to date copy of the data. Where COW requires three I/O’s to complete the operation, Redirect on Write only requires one I/O (write the new data to disk). The advantage of this is the host application does not suffer the inherent performance penalties that exist with the legacy COW snapshots. 8.6.2. Redirect on write snapshot overview: A snapshot is in theory a new volume with pointers that reference the original volume’s data. To do this we create a new volume for all new incoming writes, create page tables and data structures within the storage pool that duplicate the original volume to keep track of all references for the volume. A reference count in the page tables is used for each allocated page in a volume to record how many volumes (snapshots) use it. Since reference counts are shared by multiple volumes (snapshots), they are not stored with the volume. They are instead kept in the component object in cache for fast access. If the volume reference count is 1 then writes will continue as if the volume were a standard volume. If the reference count increases copy services will know a snapshot of that volume has been taken and allocate a new page from the storage pool. When a snapshot is deleted the volume reference count is reduced by 1 and the relevant volume (snapshot) is deleted. Some Frequently Asked Questions about the new design: Q: Is a snapshot pool required to use the new copy service? A: No, the new design removes the requirement for a snapshot pool. There is a small volume created within the storage pool for pointers. Q: A: Are there any performance penalties using the new copy services? No, as each volume (or snapshot) is treated as a standard volume with reference pointers back to the source volume, snapshots have the same performance profile as the original source volume. Q: A: Are there performance implications when deleting one or multiple snapshots? No, all information relating to snapshots is using reference pointers, once these pointers are deleted the virtual storage services de-allocates the required pages from the overall system map. Q: A: Can a snapshot of a snapshot be taken? Yes, due to the new design of copy services each snapshot is treated as a peer volume and has all the functionality of the original volume. Q: A: Can the new copy services snapshots be used with standard linear VDisks? No, virtual storage and storage pools are not compatible with traditional VDisks Q: A: Can multiple volumes be snapshotted at the same time? Yes, this functionally is similar the existing DMS functions. Q: A: Are snapshots with the new copy services application consistent? Yes, new copy services support Microsoft VSS and VMware VAAI, consistency outside of these areas will require scripting and sample scripts can be provided. Page | 31 Config Guide AssuredSAN 4xx4 8.7.RealTier 2.0 and SSD read cache. 8.7.1. Autonomic Sub-LUN Tiering: Disk tiers are comprised of aggregating 1 or more disk groups (RAID groups) that exhibit similar characteristics in speed and density. There are 3 tiers: 1. 2. 3. A Performance tier with SSDs A Standard tier with Enterprise SAS HDDs An Archive tier with Midline SAS HDDs Prior to Autonomic Sub-LUN Tiering, LUN-level tiers are manually created and managed by using dedicated vdisks and volumes. Applications requiring the highest performance are given volumes on top of the SSDbased vdisks while those requiring the lower performance, but greater capacity are typically are dedicated to a vdisk comprised of Enterprise SAS or midline SAS HDDs. LUN-level tiering is inflexible and inefficient: Manual tiers act as static repositories, trapping data in one tier during dynamic workload changes Cold data trapped in the performance tier limits the amount high-performing disks that can be brought to bear to a dynamic workload Hot data trapped in the standard or archive tiers will underperform when needed the most; the controller cache usually isn’t large enough to deal with this issue Migration between tiers requires external migration software or a cumbersome, backup/restore cycle. Movement at the LUN-level is inefficient; the entire LUN must be migrated when typically only portions of the LUN are being referenced by the applications. RealStor alleviates all of these issues because it seamlessly migrates data between tiers on-demand. Dynamic data workloads are based upon algorithms that reveal “hot” data – those which are consistently accessed with dynamic reads/writes. This feature is called Autonomic Tiering. Autonomic Tiering is accomplished via a concept called “paging”. User volumes are logically broken down into small, 4MB chunks, called pages. Pages are ranked based upon a sophisticated algorithm. The page rank is used to very efficiently select good pages to move between tiers. The result is that pages can be migrated between tiers automatically such that I/O’s are optimized in real-time. The figure below captures this concept. Note that 3 pages have been moved from the Enterprise SAS Tier to the SSD Tier, 1 page from the Midline SAS Tier to the SSD Tier, and a single page has been moved down from the SSD Tier to the SAS Tier. Key Concept: In contrast to data movement at the LUN-level, the Sub-LUN nature of paging provides highly efficient data movement, a minimum of CPU and memory resources are needed to support data movement between tiers; therefore, movement can happen in real-time rather than in offline batch movements. Page | 32 Config Guide AssuredSAN 4xx4 One can monitor the migration between tiers from the Storage Management Console. Notice the IOPS status bar at the bottom Figure 2. This screen shot was captured 5 minutes after the start of a 100% random 100% write workload on a 10GB volume. The red portion of the status bar reflects those IOPS being served from the SSD tier, and the green portion of the status bar reflects those IOPS being served from the standard HDD tier. Notice that only a small portion of the IOPS are coming from the SSD tier. Percent of IO from the Two Tiers Volumes must be created from virtual storage pools to benefit from Autonomic tiering. Volumes created from Linear Storage Pools (previously called VDisks) cannot take advantage of the benefits of paging and sub-LUN tiering. Autonomic SSD Tiering eliminates rigid hardware silos, cumbersome manual migration between tiers and can improve $/IOPs metrics 8.7.2. Read Cache A read cache is a special-purpose disk group dedicated to hold volatile copies of data within one or more SSDs. An SSD read cache is a new concept in RealStor 2.0. Some advantages of a read cache are: Improved performance in read-centric workloads where maximum IOPS is crucial Requires fewer SSDs when compared to a dedicated SSD tier. A single SSD disk can be used as a read cache for a storage pool; whereas, an SSD tier requires multiple disk to provide fault tolerance. Takes advantage of tiering-like algorithms so that only active pages are copied into the read cache. Active pages can be from any volume within the pool. The read cache becomes active when the controller cache is saturated. The controller cache software gives “hints” to the system software about which pages it would like to keep, but can’t. The system then copies these pages into the read cache. Reads are served from the SSD, and writes are written to both SSD and HDD. Page | 33 Config Guide AssuredSAN 4xx4 A read cache is created using the Add Disk Group dialog box. From the SMU: Click on the “Pools” icon in the navigation menu to the left. Click the “Action” menu, and select the “Add Disk Group” menu item. 8.7.3. Key CLI Commands for RealTier 2.0 and Read Cache: The CLI may be used to create disks groups for Autonomic Tiers and Read Cache. Figures 4-6 demonstrate the creation of a read cache, the viewing of disk groups, and the deletion of a disk group respectively. The examples highlight a read cache, but the commands may be used for any type of tier. Creating a disk group # add disk-group type read-cache pool a disks 1.21-22 MyReadCache Viewing disk groups # show disk-groups Removing a disk group # remove disk-groups MyReadCache 9. Warranty 9.1.General Warranty Options 9.1.1. 3 year warranty from date of shipment on all enclosures 3 Year 7x24 Help Desk Support Global support providing access to trained support specialist any time you need help with technical or administrative issues Access to the SANsolve CRM Around the clock web services allowing users to submit technical support requests, submit RMA requests, or check status and access information in the knowledge base Access to Dot Hill Technical Knowledge base 24 hour web service allowing users to search for technical solutions to known problems. Includes general announcements, firmware/software releases, white papers, technical bulletins and product documentation. Advance Exchange If an equipment problem is confirmed by Dot Hill trained technical support personnel, required replacement part(s) will be shipped in advance of the return of the suspect part(s) Page | 34 Config Guide AssuredSAN 4xx4 9.2.Support Contact #’s / Resources 9.2.1. Customer Resource Center (CRC) Dot Hill’s Customer Resource Center provides you with easy access to the product documentation you are currently accustomed to finding on the Support section of the Dot Hill web site. Enter the new Customer Resource Center here, or bookmark crc.dothill.com for direct access to product documentation and support materials. Available on the Customer Resource Center are product manuals, installation guides, software downloads, certification information, interoperability matrices, and frequently viewed articles. Contact Technical Support: [email protected] Phone: +1-877-DOT-7X24 (+1-877-368-7924) If calling from outside the U.S.A., Phone: 001-303-845-3200 – select #1 for support 9.2.2. SANsolve Contact Information [email protected] or 1-877-368-7924 9.2.3. Open a Support Ticket http://www.dothill.com/support/sansolve/ 9.2.4. Submitting RMA Requests • • • • RMA requests are submitted via SANsolve, Dot Hill’s web-based call center interface. Users may register for access to SANsolve at http://www.dothill.com/support/sansolve/new-user-registration Registered users may open an RMA request in SANsolve by selecting Current User Login at http://www.dothill.com/support/sansolve SANsolve will require the user to provide the part and serial number of suspect part(s), a description of the perceived failure, and the ship to company name, address, contact name and phone number of the recipient of replacement parts Page | 35 Config Guide 10. AssuredSAN 4xx4 Inter-Op & Agency Certifications 10.1. Inter-Op Certifications: For the latest Dot Hill Interop Matrix, go to CRC.Dothill.com. Dot Hill Systems Interoperability Matrix AssuredSAN 3000/4000/5000 Series RAID Storage Arrays Certifications and Conformance Microsoft WHQL/WHCK VMware HCL (includes VAAI) VMware SRM/SRA Citrix July July n/a n/a TBD TBD TBD 1 1 1 1 1 1 Dot Hill Product Release DH 5720 DH 5420 DH 4720/30 DH 4520/30 DH 4004 DH 4004 DH 4004 DH 3004 DH 3930 DH 3920 DH 3733 DH 3730 DH 3723 DH 3720 DH 3533 DH 3530 DH 3523 DH 3520 DH 3430 DH 3420 DH 3330 DH 3320 CS100 CS100 CF100 CF100 GL105 GL101 GL100 GL105 TS250 TS250 TN230 TS250 TN230 TS250 TN230 TS250 TN230 TS250 TS250 TS250 TS250 TS250 Notes: 1. Array Firmware TS240 Only. 2. "Compliant" indicates the product has been designed to meet the specifications defined in the standard. "Conformant" indicates Dot Hill's Declaration of Conformance to Standards. This statement declares that the product has been subjected to, and passed, specific environmental tests to demonstrate that the product meets the specifications defined in the standard. TBD 1 1 1 1 StorNext NEBS Level 3 ETSI MIL-STD 810G Compliant Compliant Compliant Compliant Compliant Compliant Compliant Compliant Compliant Compliant Compliant Compliant Compliant Compliant Compliant Compliant Compliant Compliant Compliant Compliant Compliant Compliant Compliant Compliant Conformant2 Conformant2 Conformant2 2 Conformant Conformant2 Conformant2 Conformant2 Conformant2 Conformant2 2 Conformant 2 Conformant Conformant2 Conformant2 Conformant2 Conformant2 Conformant2 Conformant2 2 Conformant Conformant2 Conformant2 Conformant2 Conformant2 Conformant2 2 Conformant 2 Conformant Conformant2 Conformant2 Conformant2 Conformant2 Conformant2 Conformant2 2 Conformant Conformant2 Conformant2 Conformant2 Conformant2 Conformant2 2 Conformant 2 Conformant Conformant2 Conformant2 Conformant2 For manufacturer links to top certification requests: http://www.vmware.com/resources/compatibility/search.php?deviceCategory=san VMware Choose Dot Hill under "Partners" on left hand column Citrix http://hcl.xensource.com/BrowsableStorageList.aspx Choose Dot Hill under "Vendors" on left hand column, then select "Apply Filter" Page | 36 Config Guide 10.2. AssuredSAN 4xx4 MicroSoft Certifications / Links: http://www.windowsservercatalog.com/results.aspx?bCatID=1338&cpID=0&avc=10&OR=1 Choose Dot Hill under "Vendors" on left hand column (you will need to click "See More" vendors) 4004 LX Product Name 1 AssuredSAN 4004 iSCSI 2 AssuredSAN 4004 SAS 3 AssuredSAN 4004 FC 4 AssuredSAN 4004 iSCSI 5 AssuredSAN 4004 FC 6 AssuredSAN 4004 SAS 10.3. Operating System certified Windows 2008 Server Windows 2008 Server Windows 2008 Server Windows 2012 R2 Server Windows 2012 Server Windows 2008 R2 Server Windows 2012 R2 Server Windows 2012 Server Windows 2008 R2 Server Windows 2012 R2 Server Windows 2012 Server Windows 2008 R2 Server Submission Number Certificate Location 1706724 https://sysdev.microsoft.com/enUS/Hardware/LogoVerificationReport.aspx?sid=1706724 Top of Form 1706720 Bottom of Form Top of Form 1706722 Bottom of Form https://sysdev.microsoft.com/enUS/Hardware/LogoVerificationReport.aspx?sid=1706720 https://sysdev.microsoft.com/enUS/Hardware/LogoVerificationReport.aspx?sid=1706722 1705704 https://sysdev.microsoft.com/enUS/Hardware/LogoVerificationReport.aspx?sid=1705704 Top of Form 1706708Bottom of Form https://sysdev.microsoft.com/enUS/Hardware/LogoVerificationReport.aspx?sid=1706708 1705716 https://sysdev.microsoft.com/enUS/Hardware/LogoVerificationReport.aspx?sid=1705716 VMware Compatibility Guide: Certifications with partners are a continuous process and the lists below continue to be updated. AssuredSAN 4xx4 is certified with VMware and can be viewed at: http://www.vmware.com/resources/compatibility/search.php?deviceCategory=san Dot Hill Dot Hill Dot Hill Dot Hill Dot Hill Dot Hill Dot Hill Dot Hill Dot Hill 10.4. AssuredSAN 4524 AssuredSAN 4534 AssuredSAN 4544 AssuredSAN 4824 AssuredSAN 4824 AssuredSAN 4834 AssuredSAN 4834 AssuredSAN 4844 AssuredSAN 4844 SAS SAS SAS iSCSI FC iSCSI FC iSCSI FC ESXi ESXi ESXi ESXi ESXi ESXi ESXi ESXi ESXi 5.5 U2 5.5 U2 5.5 U2 5.5 U2 5.5 U2 5.5 U2 5.5 U2 5.5 U2 5.5 U2 5.5 U1 5.5 U1 5.5 U1 5.5 U1 5.5 U1 5.5 U1 5.5 U1 5.5 U1 5.5 U1 5.5 5.5 5.5 5.5 5.5 5.5 5.5 5.5 5.5 Dot Hill 5.1 U3 5.1 U3 5.1 U3 5.1 U3 5.1 U3 5.1 U3 5.1 U3 5.1 U3 5.1 U3 VMware Site Recovery Manager (SRM) VMware vCenter Site Recovery Manager (SRM) is an extension to VMware vCenter that delivers businessManager(SRM) continuity and disaster-recovery solution that helps you plan, test, and execute the recovery of vCenter virtual machines. SRM can discover and manage replicated datastores, and automate migration of inventory from one vCenter to another. Site Recovery Manager integrates with the underlying replication product through a Storage Replication Adapter (SRA). The SRM is available only for linear storage. AssuredSAN 4xx4 Site Recovery Adapter (SRA) The AssuredSAN 4xx4, a free-to-use plugin, is the program that integrates the VMware vCenter SRM with 4xx4 arrays. It enables full-featured use of the VMware SRM. It is a host-software component installed on a Microsoft Windows Server that enables disaster recovery management (DRM) software on the host to Page | 37 Config Guide AssuredSAN 4xx4 communicate and control certain aspects of the replication feature in storage systems connected to the server. It allows the VMware SRM software to automatically coordinate virtual machine failover and failback between a protected data center and a disaster recovery site by employing a disaster recovery solution called Remote Snap. A perfect combination of the Remote Snap replication and VMware SRM provides an unfailing Autonomic solution Site Recovery Manager Requirements/Dependencies: • Requires vSphere 5.1, 5.5 • Supports SRM 5.1, 5.5 and 5.8 • SRM works with AssuredSnap/DMS linear mode • Requires purchase of AssuredSnap licenses (one for each site). Page | 38 Config Guide 10.5. AssuredSAN 4xx4 Agency Certifications – Safety, Emissions, Harmonics, Country Approvals: The following table list certifications received, or in process by chassis. 2U12 2U24 2U48 4U56 Safety NRTL Cert and Report to UL 60950-1 (USA Safety) NRTL Cert and Report to CSA 22.2 No. 60950-1 2nd Edition (Canadian, Safety)Cert and Report to EN 60950-1 (European Union) NRTL NRTL Cert and Report to IEC 60950-1 (International) NRTL Cert and Report to EN 60950-1, Am 1 (GS Mark,Germany) Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes EMC (Emissions, Harmonics, Flicker, Immunity) Emissions FCC Class A Mark to CFR 47 Part 15 Subpart B Class A (USA, EMC) Emissions ICES-003 – Class A (Canada) Emissions EN 55022 Class A (EU) Emissions EN 300 386 Class A (EU Telco) Emissions AS/NZS CISPR 22 Class A (Australia, New Zealand) Emissions VCCI Class A (Japan) Emissions GOST R 51318.22 Class A (Russia) Emissions KN 22 Class A (S. Korea) Emissions CNS 13438 Class A (Taiwan) Harmonics EN61000-3-2 (EU) Flicker EN 61000-3-3 (EU) Immunity EN 55024 (EU) Immunity EN 300 386 (EUTelco) Immunity GOST R 51318.24 (Russia) Immunity KN 24 (S. Korea) Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Other RoHS 6/6 Compliance (with exemptions) China RoHS WEEE Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes PSU only EAC Pending Yes Yes Pending Yes Yes Yes Yes Yes Yes Yes PSU only EAC Pending Yes Yes Pending Yes Yes Yes Yes Yes Yes Yes PSU only EAC Pending Yes Pending Pending Pending Yes Yes Yes Yes Pending Pending PSU only EAC Pending Pending Pending Pending Pending Pending Country Approvals USA Canada EU Austraila/New Zealand Japan China Russia Mexico Germany South Korea Taiwan India Page | 39 Config Guide 11. AssuredSAN 4xx4 Data Sheet Specifications - RBOD: 11.1. 4U56/2U48 Power, Acoustic, Shock & Vibe, Dimensions RBOD Model # Power Requirements - AC Input: Input Power Requirements Max Input Power Heat Dissipation Power Supply: 4U56 2U48 D4854, D4554 D4844, D4544 200-240VAC 50/60Hz;6-5A (1200W) 1200W maximum continuous 4095 BTUs/hour Platinum Rated - Very high efficiency 82% @ 10% load 90% @ 20% load 94% @ 50% load 91% @ 100% load Power Requirements - DC Input: Input Power Requirements -48 to -60VDC at 25-20A (1200W) Max Input Power 1200W maximum continuous Heat Dissipation 4095 BTUs/hour Temperature and Humidity Ranges Operating Temperature 5°C to 40°C (41°F to 104°F) @ 1829m (6000ft) Non Operational Temperature Shipping Temperature Operating Humidity Non-Operating Humidity -40°C to 70°C (-40°F to 158°F) Note: De-rate 2°C for every km, up to 3000 meters 10% to 90% RH @ 40°C (104°F), noncondensing Up to 93% RH @ 40°C DECLARED ACOUSTIC NOISE LEVELS Sound Power Sound Power LWAd < 78 dBA @ 27°C SHOCK AND VIBRATION Shock, Operational Shock, Non-operational Vibration, Operational vibration, Non-Operational Physical: # of drives Depth Height Width Chassis weight Chassis weight w/Drives 3G’s for 11 ms 1” drop to hard unyielding surface per NEBS GR-63-CORE Unpackaged Equipment Shock Criteria (4.3.2) Vibration, Operational 5Hz to 500Hz, 0.1436Grms 100-240VAC 50/60Hz 640W maximum continuous 2245 BTUs/hour Gold Rated - high efficiency 75% @ 10% load 88% @ 20% load 92% @ 50% load 88% @ 100% load n/a n/a n/a 5°C to 35°C. Data Center Environmental Conditions are Required -5°C to 70°C -23°F to 158°F (-5°C to 70°C) Note: De-rate 2°C for every km, up to 3000 meters 10% to 90%RH @ 35°C, noncondensing Up to 93%RH @ 35°C, noncondensing This product will comply with applicable safety requirements: 3G’s for 11 ms half-sine, 5 pulses each direction. Rail mounted 10Gs, 11ms, half-sine 5Hz to 500Hz, 0.14 G rms fl at spectrum, test time 36 minutes. Rail mounted 3-365-3Hz, 1.22 Grms, z-axis, test time 30 minutes. Direct mount With fifty six (56) 3.5” Drives 32.9 Inches – no cables / 35.5 Inches with cable bends 7 Inches / 17.8 cm 17.6 Inches / 44.7 cm 105 lbs. /47.6 kg 198 lbs. / 89.9 kg With forty eight (48) 2.5” Drives 30.6 Inches / 77.724 cm 3.5 Inches / 8.9 cm 17.6 Inches / 44.7 cm 48 lb. / 21.8 kg 74.9 lb. / 34 kg Page | 40 Config Guide 11.2. AssuredSAN 4xx4 2U24 / 2U12 Power, Acoustic, Shock & Vibe, Dimensions RBOD Model # Power Requirements - AC Input: Input Power Requirements Max Input Power Heat Dissipation Power Supply: 2U24 2U12 D4824, D4524 D4834, D4534 100-240VAC 50/60Hz 400W maximum continuous 1488 BTUs/hour Bronze Rated - high efficiency 82% @ 20% load 86% @ 80% load 85% @ 100% load Power Requirements - DC Input: Input Power Requirements -39 to -72VDC, -48/-60V nominal Max Input Power 500W maximum continuous Heat Dissipation 1706 BTU/hour Temperature and Humidity Ranges Operating Temperature 41°F to 104°F (5°C to 40°C) Non Operational Temperature Shipping Temperature -40°F to 158°F (-40°C to 70°C) Note: De-rate 2°C for every km, up to 3000 meters Operating Humidity 10% to 90% RH @ 104°F (40°C), noncondensing Non-Operating Humidity Up to 93% RH @ 104°F (40°C), noncondensing DECLARED ACOUSTIC NOISE LEVELS Sound Power LWAd=6,75 B Sound Pressure LpAm - 55dBA SHOCK AND VIBRATION Shock, Operational 3G’s for 10 ms, half sine Shock, Non-operational 10G 11ms, half sine Vibration, Operational vibration, Non-Operational Physical: # of drives Depth (excluding cables) Height Width Chassis weight Chassis weight w/Drives 100-240VAC 50/60Hz 375W maximum continuous 1488 BTUs/hour Bronze Rated - high efficiency 82% @ 20% load 86% @ 80% load 85% @ 100% load -39 to -72VDC, -48/-60V nominal 500W maximum continuous 1706 BTU/hour 41°F to 104°F (5°C to 40°C) -40°F to 158°F (-40°C to 70°C) Note: De-rate 2°C for every km, up to 3000 meters 10% to 90% RH @ 104°F (40°C), noncondensing Up to 93% RH @ 104°F (40°C), noncondensing LWAd=6,75 B LpAm - 55dBA 3G’s for 10 ms, half sine 10G 11ms, half sine 5Hz to 500Hz, 0.21Grms fl at spectrum 3-365-3Hz, 1.22 Grms, z-axis, 0.85 Grms, X&Y axis shaped spectrum 5Hz to 500Hz, 0.21Grms fl at spectrum 3-365-3Hz, 1.22 Grms, z-axis, 0.85 Grms, X&Y axis shaped spectrum With twenty four (24) 2.5” Drives 20.46 Inches / 51.9 cm 3.5 Inches / 8.9 cm 17.6 Inches / 44.7 cm 36.4 lb. / 16.5 kg 51.8 lb. / 23.5 kg With twelve (12) 3.5” Drives 20.57 Inches / 52.25 cm 3.43 Inches / 8.71 cm 18.99 Inches / 48.24 cm 58.2 lb. / 26.9 kg 78.2 lb. / 35.5 kg Page | 41 Config Guide 12. AssuredSAN 4xx4 Data Sheet Specifications - JBOD 12.1. JBOD 4U56/2U48 Power, Acoustic, Shock & Vibe, Dimensions 4U56 2U48 Model # Power Requirements - AC Input: Input Power Requirements Max Input Power Heat Dissipation Power Supply: J6G56 200-240VAC 50/60Hz;6-5A (1200W) 1200W maximum continuous 4095 BTUs/hour Platinum Rated - Very high efficiency 82% @ 10% load 90% @ 20% load 94% @ 50% load 91% @ 100% load Power Requirements - DC Input: Input Power Requirements -48 to -60VDC at 25-20A (1200W) Max Input Power 1200W maximum continuous Heat Dissipation 4095 BTUs/hour Temperature and Humidity Ranges Operating Temperature 5°C to 40°C (41°F to 104°F) @ 1829m (6000ft) Non Operational Temperature Shipping Temperature -40°C to 70°C (-40°F to 158°F) Note: De-rate 2°C for every km, up to 3000 meters Operating Humidity 10% to 90% RH @ 40°C (104°F), noncondensing Non-Operating Humidity Up to 93% RH @ 40°C DECLARED ACOUSTIC NOISE LEVELS Sound Power Sound Power LWAd < 78 dBA @ 27°C SHOCK AND VIBRATION Shock, Operational 3G’s for 11 ms Shock, Non-operational Vibration, Operational 5Hz to 500Hz, 0.1436Grms vibration, Non-Operational Physical: # of drives Depth (excluding cables) Height Width Chassis weight Chassis weight w/Drives J6G48 100-240VAC 50/60Hz 640W maximum continuous 2245 BTUs/hour Gold Rated - high efficiency 75% @ 10% load 88% @ 20% load 92% @ 50% load 88% @ 100% load n/a n/a n/a 5°C to 35°C. Data Center Environmental Conditions are Required -5°C to 70°C -23°F to 158°F (-5°C to 70°C) Note: De-rate 2°C for every km, up to 3000 meters 10% to 90%RH @ 35°C, noncondensing Up to 93%RH @ 35°C, non-condensing This product will comply with applicable safety requirements: 3G’s for 11 ms half-sine, 5 pulses each direction. Rail mounted 10Gs, 11ms, half-sine 5Hz to 500Hz, 0.14 G rms fl at spectrum, test time 36 minutes. Rail mounted 3-365-3Hz, 1.22 Grms, z-axis, test time 30 minutes. Direct mount With fifty six (56) 3.5” Drives 32.9 Inches – no cables / 35.5 Inches with cable bends 7 Inches / 17.8 cm 17.6 Inches / 44.7 cm 99 lbs. /45.1 kg 193 lbs. / 87.4 kg With forty eight (48) 2.5” Drives 30.6 Inches / 77.724 cm 3.5 Inches / 8.9 cm 17.6 Inches / 44.7 cm 48 lbs. / 21.8 kg 74.9 lbs. / 34 kg Page | 42 Config Guide 12.2. JBOD AssuredSAN 4xx4 2U24/2U12 Power, Acoustic, Shock & Vibe, Regulations, Dimensions 2U24 Model # J6G24 Power Requirements - AC Input: Input Power Requirements 100-240VAC 50/60Hz Max Input Power 436W maximum continuous Heat Dissipation 1488 BTUs/hour Power Supply: Bronze Rated - high efficiency 82% @ 20% load 86% @ 80% load 85% @ 100% load Power Requirements - DC Input: Input Power Requirements -39 to -72VDC, -48/-60V nominal Max Input Power 500W maximum continuous Heat Dissipation 1706 BTU/hour Temperature and Humidity Ranges Operating Temperature 41°F to 104°F (5°C to 40°C) Non Operational Temperature Shipping Temperature -40°F to 158°F (-40°C to 70°C) Note: De-rate 2°C for every km, up to 3000 meters Operating Humidity 10% to 90% RH @ 104°F (40°C), noncondensing Non-Operating Humidity Up to 93% RH @ 104°F (40°C), noncondensing DECLARED ACOUSTIC NOISE LEVELS Sound Power LWAd=6,75 B Sound Pressure LpAm - 55dBA SHOCK AND VIBRATION Shock, Operational 3G’s for 10 ms, half sine Shock, Non-operational 10G 11ms, half sine Vibration, Operational 5Hz to 500Hz, 0.21Grms fl at spectrum vibration, Non-Operational 3-365-3Hz, 1.22 Grms, z-axis, 0.85 Grms, X&Y axis shaped spectrum Physical: # of drives With twenty four (24) 2.5” Drives Depth (excluding cables) 20.46 Inches / 51.9 cm Height 3.5 Inches / 8.9 cm Width 17.6 Inches / 44.7 cm Chassis weight 36.4 lb. / 16.5 kg Chassis weight w/Drives 51.8 lb. / 23.5 kg 2U12 J6G12 100-240VAC 50/60Hz 436W maximum continuous 1488 BTUs/hour Bronze Rated - high efficiency 82% @ 20% load 86% @ 80% load 85% @ 100% load -39 to -72VDC, -48/-60V nominal 500W maximum continuous 1706 BTU/hour 41°F to 104°F (5°C to 40°C) -40°F to 158°F (-40°C to 70°C) Note: De-rate 2°C for every km, up to 3000 meters 10% to 90% RH @ 104°F (40°C), noncondensing Up to 93% RH @ 104°F (40°C), noncondensing LWAd=6,75 B LpAm - 55dBA 3G’s for 10 ms, half sine 10G 11ms, half sine 5Hz to 500Hz, 0.21Grms fl at spectrum 3-365-3Hz, 1.22 Grms, z-axis, 0.85 Grms, X&Y axis shaped spectrum With twelve (12) 3.5” Drives 20.57 Inches / 52.25 cm 3.43 Inches / 8.71 cm 18.99 Inches / 48.24 cm 58.2 lb. / 26.9 kg 78.2 lb. / 35.5 kg Page | 43 Config Guide 13. AssuredSAN 4xx4 General 13.1. NEBS level-3 certification Dot Hill uses UL for Safety Certifications and Nationally Recognized Test Lab (NRTL) for EMC and NEBS compliance testing. Dot Hill 2U12 and 2U24 products also have TUV-GS mark for ease of shipment within Germany. Dot Hill uses the following definitions for products regarding NEBS: Dot Hill Systems (DHS) Data Storage Arrays may be designed to meet NEBS requirements depending upon customer demand. In order to simplify the definitions of how Dot Hill documents different NEBS requirements, the definitions used below document what this means for Dot Hill products: 1) Compliant i. indicates we have designed the product to pass the standard but have not completed all the necessary testing. 2) Declaration of Conformance i. indicates that all necessary testing is complete and DHS “DECLARES” we have conducted all testing to the standards. 3) Certified NEBS i. indicates that all necessary nesting is complete and DHS “DECLARES” we have conducted all testing to the standards in a NEBS certified test laboratory. Dot Hill 2U12 and 2U24 product lines are NEBS Compliant. Dot Hill 2U48 is only available in AC PSU (power supply unit) at the present time, and is not NEBS Compliant. Dot Hill 4U56 will meet Dot Hill Declaration of Conformance upon completion of testing in January 2015. 13.2. Super Capacitors Dot Hills EcoStorTM Battery-Free Protection provides battery elimination with patented flash alternative (aka super capacitors) providing 10+ years in service time compared to 2-3 year battery life. There is a single Super Capacitor within each controller from Dot Hill. Additional benefits for Super Capacitors include: Reduces costs: No downtime for replacement No FRU to track & stock No hazardous waste disposal No battery replacement cost Elimination of service calls Super Capacitors are a competitive advantage for Dot Hill. Some competitors use battery packs and its 10Wh versus Dot Hill’s 0.1Wh. In other words, competitors need 50-100x the energy to back up write cache to NV memory. They also need 50-100x the time to recharge a fully dissipated battery before they can be protecting the write cache after a power on. 13.3. SimulCacheTM Technology SimulCache leverages redundant RAID controllers, thus eliminating the performance degradation associated with conventional cache mirroring. The implementation of a high-speed dedicated PCI-Express bus streamlines write performance resulting in superior overall system responsiveness driving faster application throughput in database-related deployments. This can benefit companies by increasing the number of transactions they can process - i.e. by booking more airline reservations, or more stock trades -- driving increased revenues. SimulCacheTM Technology provides: Page | 44 Config Guide AssuredSAN 4xx4 Patented High Performance /Low Latency Cache Mirroring • Better Write Performance • Mirrored writes 92% as efficient as non-mirrored • Reduces load on controller processor & I/O Bus • Better Data Protection with redundancy 13.4. Data-In-Place (DIP) Migration Traditional RAID: Data-in-place is supported for 4000 (Chromium FX) to 4004 GL200. Data-in-place is not supported at this time for 3xxx to 4xx4 due to variety of chassis types in the field. Virtual: Data-in-place migration is not supported for traditional RAID (linear) to virtual storage through our internal DMS array based SW. This can be achieved via DHS Data Migration Services, offered by DHS PS team. The system shall not allow a target based migration path from linear to virtual storage. Also not supported is the data-in-place migration from virtual to linear. 13.5. Other Sources of Information Additional documentation can be found at Dot Hill.com, as well as CRC.Dothill.com. Below is a partial list of available reference documents: AssuredSAN™ 4004 Series Event Descriptions Reference Guide (GL105) 83-00004787-11-01_VSS_VDS.pdf AssuredSAN 4004 Series Obtaining and Installing a License (GL200) AssuredSAN 4004 Series Setup Guide (GL200) 4004 Series Getting Started (GL200) AssuredSAN 4004 Series Storage Management Guide (GL200) AssuredSAN 4004 Series CLI Reference Guide (GL200) AssuredSAN 4004 Series Obtaining and Installing a License (GL105) 4004 Series Getting Started - December 2013.pdf AssuredSAN 4004 Series CLI Reference Guide (GL105) 4004 Series Setup Guide - December 2013.pdf 4004 Series RAIDar User Guide - September 2013.pdf AssuredSAN Product Regulatory Compliance and Safety Event Descriptions Reference Guide (GL105) AssuredSAN 4004 Series RAIDar User Guide (GL105) Event Descriptions Reference Guide (GL200) 4004 Series CLI Reference Guide - September 2013.pdf 4004 Series FRU Installation and Replacement Guide - September 2013.pdf Page | 45
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