5TH EDITION
FINANCE & ADMINISTRATIVE
DO CASH
MANAGEMENT IN
BRAZIL
Sponsor:
American Chamber of Commerce for Brazil - AMCHAM
International Affairs Department
Brazil, 2015/2016
*This guide is part of the project
ACKNOWLEDGMENTS
The American Chamber of Commerce for Brazil, being the largest Amcham outside the United
States is constantly serving its members by building bridges for Brazilian businesses worldwide.
Our foreign investment attraction efforts have also been a key leading point for Amcham. The How
to series is part of this initiative. With the support of some of our corporate members, the States of
the country and now some cities, we are putting together strategic information on the most various
aspects of doing business in Brazil and its opportunities. As part of BRICS (Brazil, Russia, India,
China and South Africa) and representing the 7th largest economy of the world, being also the 5th
biggest destination for foreign investment, Brazil has clearly demonstrated its importance in the
global market. Furthermore, the medium and high classes are increasing, which creates a solid
internal market and contributes to maintain good results in the economy. It is now more than ever a
strategic time for businesses opportunities in Brazil. We welcome you and hope that the information
you are about to read serves you best.
Gabriel Rico - CEO, Amcham Brasil
The guide “How to do cash management in Brazil” is an informative tool that brings up a rich content
with numerous business opportunities and challenges. This publication is in line with the purpose
of Santander, which is to help people and businesses thrive. In over 30 years in local operations, the
Bank strongly believes in the potential of Brazil’s growth, which will continue to be an important
market in the Group’s strategy.
Jesús Zabalza - CEO, Santander Brasil
FINANCE & ADMINISTRATIVE
CONTENT
01 BRAZILIAN AND THE CENTRAL BANK
06
02 BRAZILIAN PAYMENT / CLEARING SYSTEM
07
03 CASH MANAGEMENT IN BRAZIL
09
04 CASH MANAGEMENT – COLLECTION METHODS
12
05 CASH MANAGEMENT – PAYMENT METHODS
16
06 ELECTRONIC BANKING SYSTEM
19
07 ABOUT OUR SPONSOR
20
01.
BRAZIL AND THE CENTRAL BANK
•Population: 199 million1;
Brazil’s Central Bank plays a leading role in monitoring and
regulating banking infrastructure. All foreign investments
•Currency: Real (BRL);
transactions are under the direct control of Central Bank –
registration in order to determine the amounts available for
•Capital: Brasília;
dividend remittance, capital repatriation and withholding
taxes calculation.
•Language: Portuguese;
The domestic transactions (debits & credits) are allowed
•Central Bank: Banco Central do Brasil - BACEN;
only in Brazilian Reais (BRL) – to operate on the foreign
exchange, all incoming financial transactions must be
•Main financial centers: São Paulo and Rio
converted to Brazilian Real. This is a country regulation
de Janeiro.
where Central Bank prohibits banks from opening accounts
in other currencies and beyond the country of residence.
06
FINANCE & ADMINISTRATIVE
Source: IFM.
1
02.
BRAZILIAN PAYMENT / CLEARING SYSTEM
The local banks in Brazil offer the widest range of payment
options and the main payment mechanisms to fulfill
its different payment needs: supplier payment, payroll
CIP | CÂMARA INTERBANCÁRIA DE
PAGAMENTO [INTERBANK PAYMENT
CLEARING HOUSE]
and taxes services. The Brazilian Payment System was
structured in order to reduce the interbank settlement risk
Private clearing house owned by 48 banks, provides
(credit and liquidity).
real-time clearing and settlement of interbank payments.
The local clearing houses in the Brazilian market are:
COMPE | CENTRALIZADORA DA
COMPENSAÇÃO DE CHEQUES E
OUTROS PAPÉIS [CHECKS AND
OTHER PAPERS CLEARING SERVICE]
1,000
It is regulated by Central Bank and operated by Banco
The clearing schedules are detailed below:
•Checks – if the place is part of the national
clearing system, available in 48 hours (BRL 299.99
and below) or 24 hours (BRL 300 and higher); if it
is not part of the system, available in 5 to 7 days;
07 HOW TO DO CASH MANAGEMENT IN BRAZIL
do Brasil.
•Low value electronic transfers (DOCs) and
Banks settle payments by making use of their reserves at the
collection documents (boleto) – available in the next
Central Bank, while clearinghouses use special settlement
working day.
accounts registered at Central Bank.
STR | SISTEMA DE TRANSFERÊNCIA
DE RESERVAS [RESERVES TRANSFER
SYSTEM]
It is a real time gross settlement system (RTGS), regulated
by the Central Bank.
Settlements can be:
•Payments ordered by banks or banking clients;
•Securities gross settlements; and
•Net settlements from clearinghouses.
TECBAN
08
FINANCE & ADMINISTRATIVE
Critical payments in terms of value or urgency can be fully
settled on a real-time gross basis, reducing systemic risk in
Private clearing and settlement system used for electronic
the financial sector.
fund transfers (credit and debit orders) and ATM transactions.
03.
CASH MANAGEMENT IN BRAZIL
It is important to stress that Direct Debit is a US exclusive
• Cash Flow Management; and
service, and it is not allowed in Brazil.
Cash Management is defined in Brazil as the management
of balances and funds flow. In this context, the Cash
LIQUIDITY MANAGEMENT
Manager aims to manage the cash position, keeping the
costs arising from cash flows as low as possible, while
Liquidity Management in Brazil is restricted to balance
minimizing interest costs and maximizing interest income.
management between local accounts within the same
bank. Balance management refers to the day-to-day
The following sub-tasks are distinguished in this context:
management of the current accounts. Every day the Cash
Manager seeks to control the company’s cash balances
• Liquidity Management: balance management and
in such a manner that the interest result on these balance
funds’ investments;
is optimized.
09 HOW TO DO CASH MANAGEMENT IN BRAZIL
• Working Capital Management.
This solution allows companies to customize the
Working Capital Management breaks down into:
balances between its accounts by defining the remaining
balance and the nature of the transferred balance from
• Receivable accounts management;
each account.
• Payable accounts management;
It is also possible to send account movements from a subaccount to a main account.
• Stock management; and
CASH FLOW MANAGEMENT
• Legal obligations management.
Organization of commercial payments is another
Important considerations for the Cash Management are: how
important
Flow
quickly do customers pay their bills? How long do stocks
Management aims to reduce the number of payments,
remain on the balance sheet? How long can the company
cutting the transfer costs per payment and effectively
wait before paying its suppliers? How much Working Capital
managing the outgoing payments while accelerating
can be compromised by legal obligations?
Cash
Management
task.
Cash
the income payments. Another task for the cash
manager is to support payable accounts and receivable
Some of these activities can be delegated to other specialists
accounts administration.
or departments. A separate department can, for instance, be set
WORKING CAPITAL MANAGEMENT
up under the direction of a credit manager to manage payable
accounts. Stock management is usually entrusted to the
10
FINANCE & ADMINISTRATIVE
production department. However, the Cash Manager will always
In some companies, Working Capital Management is
keep close track of all variables that influence cash flows. This
also one of the cash manager’s tasks. Working Capital is
is natural considering the company’s cash positions depends
the difference between current assets (cash and quickly
largely on the quality of its Working Capital Management.
realizable assets, including investments) and current
liabilities (liabilities that are repayable within one year).
The size and composition of Working Capital largely
determines the company’s liquidity.
ACCOUNT SERVICES
CURRENT ACCOUNTS
The banks in Brazil offer local currency current accounts,
and time deposits, with no minimum balance requirements.
There are some conditions to have a current account:
STATEMENTS
•
Electronic
Statements:
Brazilian
standard
statement sent to the companies through file
•The companies need to be legally established in
exchange for ERP integration;
Brazil, with local representation;
•MT940 Statements: Some banks are prepared
•Only allowed in local currency (Brazilian Real,
represented by BRL), except for air, cargo, tourism,
insurance, power, oil and gas companies, that under
very specific situations may also open an account in
foreign currency;
to send the MT940 information to any SWIFT
address on a daily basis;
•Legal Obligation Statements: Sent to the
companies through file exchange for ERP
integration, this statement contains information on
balances, funds and other investments affected by
• Pre-negotiated overdraft facilities are available; and
•Neither netting nor interest compensation cash
pooling are allowed.
legal obligations.
LEGAL OBLIGATIONS MANAGEMENT
This service aims to manage all legal locks, unlocks or
transfers. It allows the companies to manage their cash
flow based on information on legal obligations received by
e-mail or file exchange. Another benefit of this service is the
Non-Resident accounts: although regulated by law, banks
assurance to fulfill any legal orders. Also, companies can
in Brazil do not usually provide non-resident accounts.
access all detailed information through Electronic Banking.
11 HOW TO DO CASH MANAGEMENT IN BRAZIL
•It is not allowed to have multi-currency accounts;
04.
CASH MANAGEMENT – COLLECTION METHODS
COLLECTIONS
TYPES OF BOLETOS:
The Brazilian market offers several products and solutions
Registered Collection – for companies that demand strict
for the company needs. These solutions allow companies to
control over its collections and need rigorous rules for claiming
provide convenience to its payees, receive payments when
unpaid securities. According to a collection file sent by client,
the payee doesn’t have an invoice, adopt identified deposit
the bank is able to register the invoices in its system, print and
solutions, claim securities, and receive overdue payments.
distribute the boletos (deposit slips) to the client’s customers.
The company can have additional services:
BOLETOS
• Up to the due date, the client can pay the boletos at
The most popular collection method in Brazil is the
any branch of any bank;
Boleto. It is a nationwide clearable bar-encoded deposit
slip, usually issued by the bank based on a manual or
•Overdue boletos must be paid only at the
computer-generated collections list and delivered physical
issuing bank;
FINANCE & ADMINISTRATIVE
or electronically by the client. The Boleto is sent to the
payer, who can use it to pay the amount owed through
•On the Internet it is possible to reprint
any bank or even by electronic tools, since clearing is
postdated boletos;
nationwide. It assures that the funds will be credited to
the beneficiary’s central account, same day credit. The
• A return file with detailed information will be
information is available in D+1.
provided to the client;
• Clients can also send through the collection file
instructions of penalty interest, prompt payment
12
discount and automatic public notary; and
•All boletos with value equal or greater than BRL
That way, the slip can be paid at any bank branch on that
250,000.00 must be registered.
specific value date (print date).
Non Registered Collection – for companies that have a
smaller number of receivables and there is no need for
legal claims. It works based on file transfer return which
allows the identifications of the performed payments. In
this kind of collection, the Bank manages the settlements
and the company is responsible for managing the process
of conciliation.
BOLETOS REISSUE:
If the payer for some reason was unable to pay the boleto on the
due date, or if he had a problem to read it, he can retrieve and
print out the boleto by choosing one of two options available:
OTHER TYPES OF RECEIVABLES:
IDENTIFIED DEPOSITS
1. By filling the boleto bar code numeric representation
If the company has a close relationship with its business
(overdue boletos only);
partners and performs advanced sales, Identified Deposit
regional units and commercial representatives to perform
transfers of large amount.
2. By filling the payer and client data.
•The banks can provide client’s customers
an extensive branch network where direct
Using this feature, which is available on the internet portal,
deposits into the client’s collection accounts
the payer (or even the account receivables personnel) can
can be made;
easily print out the boletos. If it is an overdue boleto, the
system automatically calculates interest/penalty fees for
• Specific codes can be created to provide the
that specific day.
client the appropriate information;
13 HOW TO DO CASH MANAGEMENT IN BRAZIL
is the ideal product. This also applies to branches,
•The information is available via Electronic
• The checks can be classified in 2 custody types:
Banking on D-0, credit on D+1, return file on D+1.
Client’s Internet Site
Client send the
collection file to the
bank via file transfer
The Drawee authenticates
at client´s site, looks up for
its boletos
Drawee’s,
client
credited into the current account;
• Linked custody: It means the end of a
After authentication,
client´s site redirect
the drawee to Bank´s
Collection site.
loan/financing operation after the clearing
Selects which
boletos to pay
The Collection Site is
updated on D+1
• Simple custody: It means the checks are
Collection Site
Prints the deposit slips
and makes the payments
CHECK CUSTODY
of the checks.
•The client can electronically capture the checks
and send a file before physically sending them to the
Bank. This ensures the clearing of the checks in case
of loss; and
The Check Custody service seeks to offer a better security
for postdated checks. Because the checks are guarded in a
• Information about checks in custody and returned
secure place and deposited on an agreed date, the company
can be accessed easily on the Internet Banking.
reduces operational costs and can control the collection
flow in an efficient way.
Main Characteristics:
AUTOMATIC DEBIT
This service allows companies to receive the owed values
14
FINANCE & ADMINISTRATIVE
through automatic debit from the current account of
• Delivery of checks to the Bank can be done by the
their clients (previously authorized). The information on
company or by an armored car company;
the debit to be made is sent by the company through file
transfer. The automatic debit process can only be started
•The company can send instructions (extending
after the client gives the authorization.
the due date or returning the check) up to 72 hours
before the deposit date (through the Branch);
Main Advantages:
• The checks to be kept in custody should have a due
• Cost reduction: By eliminating manual processes,
date of more than 3 working days;
issue and transit of documents;
• Ease and Speed: All information of authorizations,
•Good deadline: Debit information should be
debits and possible cancellations are sent by
sent at least 5 (five) days before due date; and
file transfer;
•Available Information: This generates a return
•Coverage: This allows debits to be made in
file, identifying if each debit was made or not, with
any branch, regardless of the operating area of
the refusal reasons, if there is any.
15 HOW TO DO CASH MANAGEMENT IN BRAZIL
the Company;
05.
CASH MANAGEMENT – PAYMENTS METHODS
SUPPLIER’S PAYMENT
• Boleto Payment: through the input of
a barcode it is possible to make boleto
A product that provides an automated payment system,
payments electronically at any bank;
making ready payments to suppliers, reducing the
operational load in the accounts payable area and giving
better security when making payments. The use of
Internet Banking also allows the management of your
future payment flow (scheduled electronic payments).
The types of payments are:
•Book Transfer: only for suppliers who have an
account within the same bank in Brazil. Credit
made on-line; and
16
FINANCE & ADMINISTRATIVE
•Electronic Funds Transfer:
•Payment Order: payment method that
makes the resources available to the
beneficiary to withdraw on a branch chosen
by the payer;
• Utilities: water, power, gas, telephone.
The cut-off time varies according with the type of the
payment as detailed below:
•TED and Boleto with values larger than BRL
250,000.00: from 6:30 AM to 4:30 PM;
• DOC (ACH): for suppliers who operate
with other banks and can receive their credit
through Bank clearing. Used for transfers of
•Other payments: from 7 AM to 8:30 PM.
values smaller than BRL 5,000.00;
PAYROLL
• TED (wire): for suppliers who have accounts
It is an automatic electronic salary payment with file
with other banks and need to receive their credit
manager. This service allows the company to make, by
in reserve for values larger than BRL 750,00;
debit account, its employees payments.
To speed up your payroll processing, the banks suggest
In both cases, the receipts are available when the
transmission using file transfer, receiving CNAB 240
payment is made and they can be printed through
standard files. The bank can receive the files directly from
Internet Banking. The payment receipts can be reprinted
its clients or using local VAN.
through Internet Banking up to 90 days after payment
BENEFITS
and up to 10 years for tax payments.
When paying through Supplier’s Payments product,
•Improve security for employees and for
your company can count on the same resources of the
the company;
referred agreement, such as:
•Speed up the process and make easier to manage
•Files returned daily;
the payroll;
•Authorization through Internet Banking;
•Implementation support and product training.
TAX PAYMENTS
•Consistency checking; and
Some banks in Brazil are authorized to receive several
types of taxes such as DARF [Document for the Receipt
of Collection of Federal Income], DARF Simples, GPS
[Social Security Form], GUIAS DE FGTS [Government
IMPORT TAX PAYMENT THROUGH
SISCOMEX [INTEGRATED FOREIGN
TRADE SYSTEM]
Severance Indemnity Fund for Employees Form],
GARE, ICMS, Importação-SP, DARE, DAR, DAE,
It can be made available automated payments of
among others.
IMPORT TAXES, through SISCOMEX, using accounts/
These payments can be made in two distinct ways:
convention, specifically for this service provision.
•Through the Supplier’s Payment Agreement; and
In this case, client registers and authorizes their
• Through Internet Banking using single transactions.
to pay the taxes.
Customs Brokers so they can directly debit the account
17 HOW TO DO CASH MANAGEMENT IN BRAZIL
•Better statement identification.
FINANCE & ADMINISTRATIVE
18
The bank passes on information to the Federal Revenue
sold-payee) and who has to pay (payer). DDA is not
Service about the payment of the referred taxes. This
an automatic debit. It is an Electronic Billing Delivery
information is then sent to the SISCOMEX system.
and Payment.
DDA – AUTHORIZED DIRECT DEBIT
CROSS-BORDER PAYMENTS
It is an integrated system for electronic delivery
In Brazil there is no free flow of hard currencies. All
and settlement, operated by CIP (clearing house). It
international payments must be previously registered with
centralizes all the financial information between who
the local Central Bank. These transactions have an FX
wants to receive (for a service done or for a product
contract and are supported by specific documentation.
06.
ELECTRONIC BANKING SYSTEM
Internet Banking was specially developed to provide
•Payments and Transfers: DOCs, TEDs, book
convenience, agility and practicality to the company. With
transfer, taxes, utility bills, boletos, etc.;
Internet Banking, clients can access all accounts of their
companies, perform investments, payments, transfers, etc.
User management and control is made through the Internet
Banking, making management simple and flexible and
•Investments: investment and withdraw in savings
account, funds, CDB/RDB/DRA, besides balances,
statements and consolidated position;
ensuring greater control.
• Automatic Debit: inclusion, exclusion, maintenance
on further authorization, bringing more security to
the companies.
of accounts and temporary suspension of debits; and
•Collection: verification of portfolio and complete
All files exported and imported by Internet Banking are
maintenance of instruments, besides sending
recognized by ERP systems. Nevertheless, banks offer
individual or bulk instructions.
other peer to peer solutions that are directly integrated
to ERP.
Web platforms consist in systems that work through
browser and navigation systems and use internet as a
The core modules are:
manner to traffic information online. Every access and
data transfer is safely performed by HTTPS, so data can
•Current Account: verification of balances,
traffic more safely, making any malicious intervention on
statements, future entries, TEDs statements, etc;
information difficult.
19 HOW TO DO CASH MANAGEMENT IN BRAZIL
Every transaction made through Internet Banking depends
07.
ABOUT OUR SPONSOR
SANTANDER KEY FACTS
GEOGRAPHICAL DIVERSIFICATION
•Has provided its customers with security and
One of the Group’s defining features is its international
service for more than 150 years;
scope, reflected in the geographical diversification of
•Almost 13,000 branches, 3.2 million shareholders
and more than 117 million clients;
•More than 185,000 employees;
its businesses. The bank develops its business in three
core areas:
LATIN AMERICA
Santander is the leading financial institution in Latin
America, with more than USD 34 billion of investments
•Geographic distribution balanced between 10 core
and a Market Share of 10% on Assets and 10% on deposits.
markets: Spain, Germany, Poland, Portugal, the
ARG
Argentina
PR
Puerto Rico
Wholesale banking and Consumer finance;
•Almost 1,200 agreements with universities of
21 counties.
3,661
28.0
8.0%
3o
1,229
10.5
13.8%
1o
488
3.3
19.0%
1o
377
2.5
8.8%
3o
115
0.4
11.1%
Uruguay
1o
83
0.3
18.0%
BRA
European countries and a presence in China through
3o
Bra
MEX
CHI
Chile
10.4%
Mex
CHI
Puerto Rico, consumer finance businesses in other
45.0
Chi
ARG
BRA
MEX
Mexico
•Also has significant market shares in Uruguay and
5,953
URU
Brazil
Clients (MM)
Arg
PR
20
FINANCE & ADMINISTRATIVE
and the United States;
Branches
Pue
URU
Ranking
United Kingdom, Brazil, Mexico, Chile, Argentina
Uru
EUROPE
SANTANDER VALUE PROPOSITION
No. 1 bank in the Euro zone by market capitalization and
• Santander has the largest retail banking infrastructure
profit, with more than 6,700 branches in the region:
in Latin America;
•Lead position in Spain;
•Strongest collection capabilities: electronic
collections, paper-based collections, cards, direct
•Wholesale banking operations in Spain, Portugal,
UK, Italy, Germany and France;
•Consumer finance operations in Norway, Poland,
Spain, Russia, Portugal, Italy and Germany.
UNITED STATES
Santander US focuses on serving the needs of its
retail, commercial & corporate clients by providing the
highest level of service and offering comprehensive
financial solutions.
With strong retail presence in Connecticut, Delaware,
Massachusetts, Maryland, New Hampshire, New Jersey,
debit, pick up services, etc.;
•Complete payment solutions: all types of
domestic and international supplier’s payments,
but also the widest range of tax payment and
Payroll services;
•Local services, regional delivery and global
relationship;
•Relationship
Model
allows
for
resource
allocation and mobilization at Global, Regional
and Local levels;
•A highly experienced team of implementation
and client service professionals for both local and
regional management;
New York, Pennsylvania and Rhode Island; Santander
US is well capitalized with a 13.85% capital ratio and
•Supply Chain Finance solutions: range of
operates as a financially independent domestic bank in
payables and receivables financing options, like
terms of capital and liquidity.
Factoring, Confirming, etc.
21 HOW TO DO CASH MANAGEMENT IN BRAZIL
•Important presence in the United Kingdom;
SANTANDER IN BRAZIL
•The third largest private bank in total assets in the
country and the largest foreign bank in Brazil with
total assets of BRL 590 billion;
•Focus on Consumer & Commercial Clients, but it is
a universal bank and also operates in the wholesale;
•More than 31 million clients and 49,000 employees;
•3,412 branches and mini branches and about
15,000 owned ATMs and 18,203 shared ATMs, in
addition to technology and consumer service centers
and areas dedicated to culture.
Grupo Santander, Brasil
Av. Presidente Juscelino Kubitscheck, 2235
São Paulo/SP - Brazil - CEP 04543-011
Telephone: +55 (11) 3553-1000 / +55 (11) 3553-2000
Website: www.santander.com.br
Local Contacts:
Santander Brasil - Global Cash Management
Charleen Bennett Pegler Baumgart
Tel: +55 (11) 3553-0890
[email protected]
For further information, please contact:
Patrick Khatcherian
Tel: +55 (11) 3553-9561
22
FINANCE & ADMINISTRATIVE
[email protected]
BELO HORIZONTE
JOINVILLE
BRASÍLIA
PORTO ALEGRE
CAMPINAS
RECIFE
R. Orozimbo Nonato, 102 - 4º andar
Edifício ICON – Nova Lima
CEP 34000-000 - Belo Horizonte, MG
Tel.: (55 31) 2126-9750 • Fax.: (55 31) 2126-9772
[email protected]
SHIS QI 5, Comércio Local, Bloco C 1º andar
Lago Sul - 71615-530 Brasília, DF
Tel.: (55 61) 2103-8650
[email protected]
Av. Dr. José Bonifácio Coutinho Nogueira, 150
Edf. Galleria Plaza – 7º andar, sala 701
CEP 13091-611 – Campinas, SP
Tel. / Fax.: (55 19)2104-1285
[email protected]
CAMPO GRANDE
Rua Hélio Yoshiaki Ikieziri, 34
Ed. Evidence Prime Office – Sala 206 – Royal Park
CEP 79100-000 – Campo Grande, MS
Tel.: (55 67) 3211-0906
[email protected]
CURITIBA
Rua João Marchesini, 139 – Prado Velho
80215-060 – Curitiba, PR
Tel.: (55 41) 2104-9350
[email protected]
FORTALEZA
Av Desembargador Moreira, 760 - sala 1510
Empresarial Centurion Business Center - Aldeota
CEP 60170-000 – Fortaleza, CE
[email protected]
GOIÂNIA
Av. T-63 – Qd. 145 – Lote 08/09
Ed. New World – Sala 1005 - Setor Bueno
CEP 74230-100 – Goiânia, GO
Tel.: (55 62)3275-6010 • Fax.: (55 62)4006-1172
[email protected]
R. Dr. Plácido Gomes, 610 - Sala 202
Edf. Dona Tereza - Sala 202 - Anita Garibaldi
CEP 89202-050 – Joinville, SC
Tel.: (55 47) 3432-7474
[email protected]
Av. Dom Pedro II, 861 – 8º andar – Higienópolis
CEP 90550-142 – Porto Alegre, RS
Tel.: (55 51) 2118-3705
[email protected]
Av. Eng. Antônio de Góes, 742
CEP 51110-000 - Recife, PE
Tel.: (55 81) 3205-1850 • Fax: (55 81) 3205-1865
[email protected]
RIBEIRÃO PRETO
Avenida Wladimir Meirelles Ferreira, 1525
Ufficio Commerciale San Paolo, salas 1 e 2
CEP 14021-630 – Ribeirão Preto, SP
Tel.: (55 16) 2132-4599 • Fax: (55 16) 2132-4563
[email protected]
SALVADOR
Avenida Tancredo Neves, 1632
Edf. Salvador Trade Center
Torre Norte, sala 1307 – Caminho das Árvores
CEP 41820-020 – Salvador, BA
Tel.: (55 71) 3480-3481
[email protected]
SÃO PAULO
Rua da Paz, 1431 – Chácara Santo Antônio
04713-001 – São Paulo, SP
Tel.: (55 11) 4688-4102 • Fax: (55 11) 5180-3777
[email protected]
UBERLÂNDIA
Av. João Naves de Ávila, 1331, 10º Andar, Sala 1 – Tibery
Center Shopping - UBT(Uberlândia Business Tower)
38408-902 - Uberlândia, MG
Tel.: (55 34) 2101-4100
[email protected]
VISIT THE HOW TO WEBSITE:
www.amcham.com.br/howto