2016 Annual Convention
PROGRAM
Myrtle Beach, SC
October 3-5
Continuing Education
Procedures & Guidelines
Session Scanners
In order to better serve your continuing education needs, scanning devices will be used to
track attendance for sessions. Please review the guidelines below.

Your name badge has a unique barcode that will help us track your attendance and award
continuing education credit. Be sure to bring your name badge with you to all sessions.

Scan in to each session when entering a room, and scan out of each session when exiting the
room, even during breaks. A monitor with a scanning device will be located outside of the
entrance of each room.

you must attend at least 90% of the session in order to receive full credit for the session. If
you leave the room during the session, limit your break to 6 minutes or less in order to
receive full credit.

If you attend less than 90% of a session, you will receive credit for the total number of
minutes attended. The total minutes will count towards the overall number of credits you
receive.

In the case of repeat sessions, you will only receive credit for attending one of the sessions.

If you have questions regarding the number of credit hours you have received during the
convention, please visit the registration table in the lobby.
Certificates

Your certificate of attendance will be emailed to the email address you provided during
registration within 3 weeks after the convention. Hard copy certificates will be mailed on
request.
GOLD SPONSOR
thank you to our sponsors and exhibitors!
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activities take place at the hilton resort
schedule at a glance
Monday, October 3
12:30 - 2:30 PM
Palisades H & I - 1st Floor
dunes ballroom - 16th floor
Registration & Badge Pickup | 11:00 AM - 5:00 PM
Concurrent Education Sessions
Palisades H & I
2:30 - 2:45 PM
Break
Palisades East
2:45 - 4:35 PM
Concurrent Education Sessions
Palisades H & I
4:45 - 5:30 PM
Break
Palisades East
5:30 - 7:00 PM
Hero Awards Banquet
Dunes Ballroom
Tuesday, October 4
7:15 - 8:00 AM
Registration & Badge Pickup | 7:15 AM - 4:00 PM
Breakfast with Exhibitors
Palisades East
8:00 - 10:00 AM
Concurrent Education Sessions
Palisades H & I
10:00 - 10:30 AM
Break with Exhibitors
Palisades East
10:30 - 12:30 PM
Concurrent Education Sessions
Palisades H & I
Lunch with Exhibitors
Palisades East
1:30 - 3:30 PM
Concurrent Education Sessions
Palisades H & I
3:30 - 4:00 PM
Break with Exhibitors
Palisades East
4:00 - 6:00 PM
General Education Session
Palisades H & I
12:30 - 1:30 PM
Wednesday, October 5
Registration & Badge Pickup | 7:30 AM - 10:00 AM
7:30 - 8:00 AM
Breakfast
Palisades East
8:00 - 9:30 AM
Concurrent Education Sessions
Palisades H & I
9:30 - 9:45 AM
Break
Palisades East
9:45 - 11:45 AM
General Education Session
Palisades H & I
11:45 - 12:15 PM
Boxed Lunch
Palisades East
General Education Session
Palisades H & I
12:15 - 1:45 PM
Scheduled meals are provided to attendees, and beverages are provided during breaks.
GOLD SPONSOR
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Monday, October 3
12:30 - 1:30 PM
Palisades H
South Carolina Long-Term Health Care
Administrator Regulations
Holly Palmer Beeson, SC Department of Labor Licensing & Regulation
Holly Palmer Beeson holds a Bachelor's Degree in Music from the University of
South Carolina with Honors from the South Carolina Honors College, and a law
degree from the University of South Carolina School of Law. Following a judicial
clerkship with the Honorable C. Tolbert Goolsby, Jr., of the South Carolina Court of
Appeals, she practiced law at Baker, Ravenel & Bender, L.L.P. for ten years. Her
areas of practice included civil defense litigation, media and Freedom of Information law, and family law. Upon
leaving private practice in 2010, Holly served as an Assistant City Attorney with the City of Columbia, devoting
her practice there to civil defense litigation and Freedom of Information law. In 2012, Holly joined the South
Carolina Department of Labor, Licensing and Regulation and serves as Counsel to the Office of
Communications and Government Affairs.
Palisades I
Resident Rights vs. Resident Safety
Joseph D. Thompson, III, Ashley Heslop & Spencer Craig
Hall Booth Smith, P.C.
Joseph D. Thompson, III uses his extensive trial experience and problem solving skills to
provide clients in the long term care setting with the guidance and analysis necessary to
navigate litigation which is often complicated by statutory and regulatory hazards and
voluminous document production. While few long-term care cases see a court room,
attorneys suing Trey's clients know that if the case is not resolved, there is a more than
capable trial lawyer on the other side who will offer a formidable defense before a jury.
Employing a team approach, Trey works closely with his long-term care team to develop
and present the most favorable defense in cases involving allegations of falls, ulcers, abuse and neglect, and
failure to thrive in both assisted living and skilled nursing facilities.
Ashley Heslop has represented long-term care providers, including skilled nursing,
assisted living, and home health agencies in all types of cases for her entire career. Her
years of experience in this specific area of law gives her in depth knowledge of the
Plaintiff's attorneys who handle these cases and allows her to tailor each defense
accordingly to provide the most effective and positive result to her clients when in
litigation. She has built trusting relationships with her clients and their staff members over
the years which is crucial to obtain an in-depth understanding of the issues when
evaluating a claim or advising on risk management matters.
Spencer Craig’s practice is primarily devoted to defending against claims of professional
malpractice, negligence and residents rights violations arising out of the operation and
management of assisted living communities, skilled nursing facilities and hospice entities.
Spencer has defended facilities in cases involving allegations of understaffing, inadequate
training/supervision, neglect and abuse, decubitus ulcers, transfer injuries, and falls. Her
thorough familiarity with the regulatory requirements applicable to assisted living
communities, nursing homes and hospice providers enables her to develop an effective
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defense strategy for her clients.
Session description page 5
1:30 - 2:30 PM
Palisades H
South Carolina CRCF Regulations
Russell Morrison, Director, Community Care Oversight Division
Angie Smith, Complaint Division, Bureau of Health Facilities Licensing
The South Carolina Department of Health and Environmental Control (DHEC) is the
state regulatory agency charged with promoting and protecting the state's public
health and its land, air, coastal resources and water quality as authorized by federal
and state law.
The agency has approximately 3,500 employees serving across the state whose work makes a difference in
the lives of South Carolinians every day. The agency provides a wide range of resources and services that
support a vision of healthy people living in healthy communities.
DHEC’s mission is to improve the quality of life for all South Carolinians by protecting and promoting the
health of the public and the environment.
Palisades I
Resident Rights vs. Resident Safety
Repeat Session
Joseph D. Thompson, III, Ashley Heslop & Spencer Craig
Hall Booth Smith, P.C.
Session Description
Discussion of the outcomes associated with incidences involving resident rights versus resident safety. This
session will provide administrators with methods to mitigate damages in lawsuits and decrease their
vulnerability to additional litigation (until action is taken by our legislature to implement laws to protect
assisted living facilities).
About Hall Booth Smith, P.C.
Federal and State Government involvement in regulation of aging services is significantly more aggressive
than in any other segment of the health care delivery system. At HBS, we understand the liability implications
created by this heightened regulatory environment. We recognize the issues facing aging service providers
and can predict and track trends that shape the industry. We’ve built this knowledge and expertise through a
focused familiarity with aging service clients. This dedication, focus, and experience gives our attorneys a real
edge and helps us serve to achieve excellence.
Established in 1989, Hall Booth Smith is a full-service law firm with twelve regional offices strategically located
throughout Georgia, as well as offices in Birmingham, AL, N. Palm Beach, FL, Charlotte, NC, Charleston, SC,
Memphis and Nashville, TN. Experienced across a wide range of legal disciplines, HBS prides itself on
providing knowledgeable, proactive, client-specific counsel to individuals, domestic and international
corporations, state and federal agencies, and nonprofit organizations.
Speaker bios page 4
Break
2:30 - 2:45 PM 5
Monday, October 3
2:45 - 3:45 PM
Palisades H
Creating Direction: Improving Long-Term Care
in South Carolina
Dr. Lee Pearson, USC Arnold School of Public Health
Session Description
This session will review the status of the recommendations developed by a
statewide taskforce on long-term care in South Carolina. Those
recommendations, released in 2015, were issued on a 5-year horizon and
address the full spectrum of long-term services and supports. Implementation
efforts are currently underway in many areas, engaging public and privatesector partners. The collective efforts to create policy, systems and
environmental changes are focused on ensuring that the long-term care
system in our state is well positioned to meet current and future demand.
Speaker bio page 7
The State Just Left, Now What?
Sustaining Long-Term Quality Improvement
Palisades I
Stefanie Corbett, DHA, MHA, LNHA, Corbett Healthcare Solutions
Session Description
The purpose of this workshop is to provide an overview of how to respond to an inspection. Details will be
shared on what to do from the time a state inspection ends until after the Plan of Correction is accepted, and
every step in between. Attendees can expect to learn how to analyze citations, when/how to begin correcting
deficiencies, how to effectively write a Plan of Correction, and how to develop an appropriate quality
improvement plan.
About the Speaker
Dr. Stefanie Corbett is the President and Chief Executive Officer of Corbett Healthcare Solutions, LLC. Prior to
founding Corbett Healthcare Solutions in 2014, Dr. Corbett served as the Deputy Director of Health Regulation
for the South Carolina Department of Health. As Deputy Director, she was responsible for overseeing
operations to ensure health regulatory compliance was maintained at all 6,000+ licensed facilities and
services across the state, and by 20,000+ licensees/registrants. In addition to working in the public sector,
she has served in various leadership roles in private post-acute care organizations and academic institutions.
She is best known for her success in rapid financial and regulatory compliance turnarounds, as well as
spearheading the development and execution of innovative business strategies. Under her leadership in
post-acute care administration, she rapidly transitioned a healthcare organization from a 1-star to a 5-star
overall quality rating, landing a ranking in the top 10% of all facilities in the nation by the Centers for Medicare
and Medicaid Services (CMS). Dr. Corbett is currently an Assistant Professor at Limestone College in the
Healthcare Administration program. She completed a Doctor of Health Administration degree from the
Medical University of South Carolina and conducts ongoing research on the correlation between quality and
operational/financial performance.
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3:45 - 4:45 PM
Palisades H
Creating Direction: Improving Long-Term Care in South Carolina
Repeat Session
Dr. Lee Pearson, University of South Carolina Arnold School of Public Health
About the Speaker
Dr. Lee Pearson has worked in public health in South Carolina for the past 20 years focusing on an
array of public health issues. His interests span from chronic disease prevention to aging services.
He holds a doctorate in public health from the University of South Carolina’s Arnold School of Public
Health, where he serves as associate dean for operations and accreditation and co-director of the
Office for the Study of Aging. Dr. Pearson is the former director of operations for the SC Institute of
Medicine and Public Health—a neutral, nonpartisan organization focused on informing policy to
improve health and health care. On behalf of the Institute, he convened a statewide taskforce
seeking ways to improve the long-term care system in South Carolina. That taskforce completed its
work in 2015 releasing 30 recommendations for needed improvements across the spectrum of long
-term care.
Session description page 6
Palisades I
Staff Retention Strategies
Managing Multi-Generational Differences
Stefanie Corbett, DHA, MHA, LNHA, Corbett Healthcare Solutions
Session Description
For the first time in history, the healthcare workforce includes three
different generations of employees. Each generation has unique
differences that every healthcare leader should know. This workshop
will identify each of the different generational groups and share strategies for recruiting, managing
and retaining healthcare staff in each. Turnover in healthcare is a looming dilemma. Healthcare
leaders are challenged with developing innovative strategies to recruit and retain staff, amongst
increasing competition within our markets. This workshop will review healthcare research and data
on turnover rates and reasons for turnover. Would you be surprised to learn that retention is not
always due to higher wages offered at a competitor’s facility? Well, this workshop may also surprise
you with research and data on what different generations say makes them stay at a company and
not hop around. In addition to strategies for recruitment, members can expect to learn the key
drivers for retention. This includes learning how to manage staff of all generational groups. What are
their needs? How do they learn? How do they prefer to communicate? What motivates them? What
makes them feel valuable and appreciated? This workshop will offer strategies for ways to change
the culture of facilities as a retention strategy. An action plan will be provided to members for them
to use as a starting point to address multi-generational differences amongst the staff at their
facilities. A portion of the discussion will also include the importance of knowing multigenerational
differences when developing marketing strategies for Baby Boomers.
Speaker bio page 6
Break
4:45 - 5:30 PM
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Monday, October 3
5:30 - 6:30 PM
Dunes Ballroom, 16th Floor
Tired to Inspired
Denise B. Scott, Keynote Speaker
Session Description
We all come into the aging services field wanting to make a
difference in the lives of others, but after a few years we find
ourselves feeling more tired than inspired! In this unique presentation
you’ll discover the astonishing underlying cause of the fatigue that so
often turns the most idealistic and well-intentioned staff into part of
the problem. Denise will reveal a breakthrough four-step solution she
developed in her 20 years of working on the front lines in the field
that will revitalize you, your staff and your residents and turn your
organization into a place where people are proud to live and work.
You’ll take an exhilarating round trip from tired to inspired and return
to your workplace with new ideas and concepts, and a simple but
amazingly effective system to raise and sustain everyone’s energy.
About the Speaker
Denise Boudreau-Scott is Principal of Denise B. Scott, LLC, which
helps senior living organizations improve the resident and staff
experience, and the bottom-line, through more engaged leaders and
employees.
A former nursing home and assisted living administrator, Denise is a serial volunteer. She
co-founded and is chairperson of the New Jersey Alliance for Culture Change, serves as vice-chair of NAB’s
Member Relations Committee and is a member of NAB’s Exam Writing Committee. Denise was recently
appointed as a board member for the Pioneer Network and chairs their Communication Committee.
Denise received her Bachelor of Science in Gerontology from the University of Scranton and her Master in
Health Administration from Cornell University where she was recently appointed as a lecturer and Executive
in Residence, the youngest in the history of Cornell’s Health Administration program. She is proud to share
that she started her work in senior living as a dietary aide and nursing assistant, and was inspired by her
grandmother for whom she was a caregiver.
Visit Denise at her booth on Tuesday!
Hero Awards Ceremony
6:30 - 7:00 PM 9
Tuesday, October 4
8:00 - 9:00 AM
Palisades H
Fight the Disease, Not Each Other
Johnsie Douglas, M.Ed, LPC, Three Rivers Behavioral Health Hospital
Session Description
There are many types of personalities and baggage in families that have existed long before their loved one
is diagnosed or needs to move into a facility. There are ways to deal with the personalities of the family
members and the situations and obstacles that they present. We will examine the many faces in a family, the
examples of dysfunction, and empower ourselves not to become tangled in their dysfunction.
Speaker bio page 11
Social Media as a Marketing Strategy
The Benefits, Risks & Best Practices
Palisades I
Stefanie Corbett, DHA, MHA, LNHA, Corbett Healthcare Solutions
Session Description
Like it or not, social media is influencing major aspects
of our industry. This workshop will provide insight on
how social media can be used as a marketing
strategy for your facilities. Social media is being used
in every industry to develop a more local, personal
and trusted strategy for attracting potential clients and prospective residents. This workshop will help
members understand what social media is and how to get on board the wave to expanding their markets
both safely and effectively. Facebook, Google Plus, Twitter, LinkedIn, YouTube, Instagram, Tumblr, Blogging.
Do these words sounds like a foreign language? Members can expect to be introduced to industry trends,
major social networks, their differences, and the costs associated with marketing via social media. Members
will also learn the different uses for social media in healthcare, including organizational promotion and
education. Examples of social media being used effectively in our industry will be shared so that members
can explore its benefits and best practices firsthand. Although social media can be used to promote facilities,
they do not come without risks. This workshop will help explain the various risks associated with social media
in healthcare. Members will also learn how to establish and protect their company brands without
jeopardizing the organizations’ integrity or encountering legal issues with guidelines to mitigate risks. Lastly,
members will be provided a checklist for initiating social media. This checklist will include how to get started
with engaging the online community of potential clients and prospective residents.
Speaker bio page 6
10
9:00 - 10:00 AM
Palisades H
How to Deal with Difficult Behaviors
Johnsie Douglas, M.Ed, LPC, Three Rivers Behavioral Health Hospital
Session Description
As an administrator, how can you keep your staff, and residents safe when someone is psychotic,
combative, angry, wandering out of the facility or focused on returning home? When is it necessary to
send the resident for an evaluation for professional help, medication adjustment, etc. What do hospitals
look for in their criteria for admissions? *All attendees of this presentation will be given a laminated cue
card for difficult behaviors.*
About the Speaker
Johnsie Douglas is a licensed professional counselor and Dementia Care Specialist that works on our
geriatric unit here at Three Rivers Behavioral Health. She has worked with geriatric patients and their
families since 1989. She previously worked with Palmetto Lowcountry Behavioral Health in Charleston, SC
and Trident Area Agency on Aging in Charleston, SC. Her mother was diagnosed with Dementia so she
has lived it on a personal level as well as professionally. Her passion is working with families and helping
them with the journey of the disease. She lives in Winnsboro with her husband, Jimmie and three dogs.
When not working, she can be found gardening and shagging.
Palisades I
Section 800: Admission/Retention
Managing Difficult Admissions & Discharges
Stefanie Corbett, DHA, MHA, LNHA, Corbett Healthcare Solutions
Session Description
One of the most common sections for citations is Section 800: Admission/Retention of R.61-84, Standards
for Licensing Community Residential Care Facilities. This workshop will review the Department of Health &
Environmental Control/Bureau of Health Licensing regulations on admitting and retaining residents in
CRCF’s, with a special focus on avoiding and managing difficult admissions and discharges. Members can
expect to learn how to achieve and maintain regulatory compliance with regulations for making sure
residents are receiving the appropriate level of care in the appropriate long-term care setting. This
workshop will offer strategies on how to conduct thorough pre-screenings and how to proactively identify
red flags on new admission referrals. A discussion will also be held on how to avoid and manage
challenging admission scenarios. Likewise, members will learn regulatory requirements for discharges and
strategies for dealing with difficult discharges, including how to provide the appropriate notice and to utilize
local resources. Challenging scenarios will also be reviewed during this part of the discussion to include
documentation and ICP requirements in the interim while pursuing difficult discharge placement, dealing
with families who do not want residents to transfer, transferring residents who have a history of being
admitted to several local facilities, transferring residents to gero-psych hospitals, and reviewing appropriate
reasons to refuse resident re-admittance. In reviewing Section 800: Admission/Retention and strategies for
regulatory compliance, this workshop will also review the potential citations for non-compliance and the
ways in which multiple citations can result from one incident. Lastly, the workshop will review potential
consequences due to noncompliance, including fees and enforcement actions.
Speaker bio page 6
Break with Exhibitors
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10:00 - 10:30 AM
Tuesday, October 4
10:30 - 11:30 AM
Sandwich Generation
Palisades H
Johnsie Douglas, M.Ed, LPC, Three Rivers Behavioral Health Hospital
Don Bagwell, BS, CIRS-A/D, Trident Area Agency on Aging
Session Description
This course will help the administrator to identify obstacles with dual responsibility families. It is important
to determine how to best streamline your admissions process, updates, and care plans in working with the
Sandwich Generation. (Implement knowledge, flexibility and customer service tailor made)
Speaker bios pages 11 & 14
Palisades I
Coaching to Correction:
Why Positive Performance Management Works
Clara Blitch, SPHR, SHRM-SCP, Brookdale Senior Living
Session Description
Imagine the scene: You arrive at your community, poised and ready for the day.
You have several conference calls, a contract signing and phone calls to return.
Your nurse bursts into your office to let you know that a certain care associate
called off again, and another one was a no call/no show. She also wants to
know, what happened last week with the care associate who was injured at
work? Frustrated, you sigh, send a quick email to let your district director know
you’ll be out of pocket. What happens next is so important, but feels like such a drag. Why can’t every day
go as planned, and all associates just DO what they were hired to do? And show up, at the least?
It can be really frustrating to get anything done in this day and age with what seems to be a dwindling
population of “hard workers.” In this session, we will talk about Progressive Discipline and how to make it
work for you. We will discuss coaching your associates to correction, teaching them what is expected, and
how to leverage your own expectations of your staff with the changing culture in our industry and the
workforce in general. We will talk through why it is important to partner with your corporate human
resource liaison, how to encourage positive employee morale, and how to fully utilize the progressive
disciplinary process to your best advantage.
About the Speaker
Clara Blitch is a Regional Director of Human Resources for Brookdale Senior Living in the Southeast
Division. Residing in Florida, Clara’s community coverage currently spans Georgia, South Carolina, West
Virginia, Virginia, and Maryland. She has worked in human resources for the past 16 years in the fields of
biotech, hospitality, skilled nursing and now independent, assisted and memory senior care. Clara is
passionate about developing people and enjoys consulting with her executive directors for the best
outcome for the community and the associate, seeing her role as a supportive servant leader. She holds a
bachelor’s degree in marketing and her SPHR (Senior Professional in Human Resource) and SHRM – SCP
(Society for Human Resource Management – Senior Certified Professional) certifications. Clara has been
married to Stephen for 16 years and has two children, Elizabeth, 12, and Wyatt, 6 months.
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13
Tuesday, October 4
11:30 - 12:30 PM
First Priority: Wandering, Elopement & Alzheimer’s
Palisades H
Don Bagwell, BS, CIRS-A/D, Trident Area Agency on Aging
Session Description
Safety issues represent the most important challenges for families and people living with dementia. This brief
overview of wandering and elopement in dementia will focus on finding a balance between maintaining
independence and preventing injuries or death.
About the Speaker
Don Bagwell is a Resource Coordinator with Trident Area Agency on Aging in Charleston. A dementia care
advocate and Alzheimer’s consultant, Don works with families in Berkeley, Charleston, and Dorchester
Counties with caregiver counseling and education, and provides respite care grants. Don is also facilitator
and advisor to the St. Stephen Alzheimer’s Self-Help Club. He is a Certified Information and Referral
Specialist - Aging/Disability.
Don is the author of a number of articles and publications on dementia and elder care issues, and is a
frequent speaker at local and national dementia seminars. His professional interests include rural aging,
agitation in dementia, driving issues, and cultural concerns in aging and dementia care. He is currently
compiling a handbook for Alzheimer’s care. Don’s greatest talent is diagnosing conditions on TV medical
shows. His hypochondria comes in handy, and he has a 96.7% accuracy rate.
A native of Greenwood, Don lives in Summerville with his wife, Laura.
Coaching to Correction:
Why Positive Performance Management Works
Repeat Session
Palisades I
Clara Blitch, SPHR, SHRM-SCP, Brookdale Senior Living
Session Description
Imagine the scene: You arrive at your community, poised and ready for the day. You have several
conference calls, a contract signing and phone calls to return. Your nurse bursts into your office to let you
know that a certain care associate called off again, and another one was a no call/no show. She also wants
to know, what happened last week with the care associate who was injured at work? Frustrated, you sigh,
send a quick email to let your district director know you’ll be out of pocket. What happens next is so
important, but feels like such a drag. Why can’t every day go as planned, and all associates just DO what
they were hired to do? And show up, at the least?
It can be really frustrating to get anything done in this day and age with what seems to be a dwindling
population of “hard workers.” In this session, we will talk about Progressive Discipline and how to make it
work for you. We will discuss coaching your associates to correction, teaching them what is expected, and
how to leverage your own expectations of your staff with the changing culture in our industry and the
workforce in general. We will talk through why it is important to partner with your corporate human
resource liaison, how to encourage positive employee morale, and how to fully utilize the progressive
disciplinary process to your best advantage.
Speaker bio page 12
Lunch with Exhibitors
12:30 - 1:30 PM14
1:30 - 2:30 PM
Palisades H
Alzheimer’s: Innovations for Advocates
Don Bagwell, BS, CIRS-A/D, Trident Area Agency on Aging
Session Description
People with Alzheimer’s Disease have a right to be a part of the communities they have helped to build.
This session will discuss innovative options for providing support for families who are coping with the
challenges of dementia.
Participants will:
*Discuss and understand the meaning of advocacy for families with dementia
*Receive an overview of the Alzheimer’s Self-Help Club concept
*Learn about possible community resources for referral
*Receive an overview of current internet resources for dementia
*Receive copies of information handouts for use in caregiver education
Speaker bio page 14
Palisades I
Resident Charts & Compliance with DHEC Regulation 61-84
Thressa M. Hinton, MHA, BSBA, Third Party Auditor
Session Description
This session focuses on comparing Resident Charts to DHEC Regulation 61-84
Requirements. Attendees will improve their understanding of how resident charts
can comply with the DHEC Regulation 61-84, Standards for licensing Community
Residential Care Facilities.
About the Speaker
Thressa Hinton served on active duty in the United States Air Force for 21 years.
She spent seventeen years working in Hospital Logistics and the last 4 years as
the Hospital Compliance Superintendent assisting staff in the management of
processes using standards from the Joint Commission on Accreditation for Health
Care Organizations (JCAHO), DHEC and local state agencies. Thressa retired from the Air Force and
worked for DHEC - Bureau of Health Licensing as an inspector for 13 different disciplines. She conducted
inspections for activities such as Community Residential Care, Adult Day Care, Inpatient/Outpatient
Treatment Facilities, Inpatient/Outpatient Hospice, Home Health Facilities, Ambulatory Surgical Facilities,
Body Piercing, Tattoo Facilities and Freestanding Mobile Technology.
Thressa has a bachelor’s degree in Business Administration and a Master’s Degree in Health
Administration. She currently owns her own business as a third-party auditor serving organizations by
conducting chart/personnel record reviews quarterly. She lives in Sumter, SC with her husband. She has
15
2 sons, 1 daughter, and 5 grandchildren.
Tuesday, October 4
2:30 - 3:30 PM
Palisades H
Argentum-SC Lobby Team Update
Richard Davis & Annie Wilson, Capitol Consultants, Inc.
About the Speakers
Richard F. Davis, a South Carolina native, is the President of Capitol Consultants, which he founded in 1984.
Since that time, the company has grown to become the largest governmental affairs
and association management firm in the state of South Carolina. Mr. Davis started his
political career as a legislative assistant to a United States Congressman in
Washington, DC. He also ran the political campaigns for the Congressman during his
tenure.
Mr. Davis is a member of the Advisory Board of Directors of First
Citizens Bank. He is a certified strategic planning facilitator. He is a former member of
the University of South Carolina Retail and Hospitality Board, the Town of Lexington
(South Carolina) Planning Commission, and former member of the Harvest Hope Food
Bank Board of Directors. He is a charter member of the Capital
City Club and is a member of the Palmetto Club.
Annie Wilson, a South Carolina native, serves as General Counsel and Legislative
Associate for Capitol Consultants, Inc. Mrs. Wilson earned a bachelor’s degree in
Political Science at the University of South Carolina and graduated cum laude. She
received her law degree at the University of South Carolina where she was Chief
Justice of the Moot Court Bar, and a member of the Order of the Barristers,
President’s Council, John Belton O’Neill Inn of Court, and Phi Delta Phi legal
fraternity. Mrs. Wilson previously interned with several Columbia law firms and served
as a law clerk for the South Carolina Senate Judiciary Committee.
Palisades I
Comparing Personnel Records to DHEC Regulation 61-84 Requirements
Thressa M. Hinton, MHA, BSBA, Third Party Auditor
Session Description
This session focuses on comparing Personnel Record to DHEC Regulation 61-84 Requirements and how
assisted living policy affects your compliance with DHEC. Attendees will learn specific terms used to evaluate
compliance such as, pre-contact, pre-employment, date of hire and contact date. Other topics of discussion
include drug testing policy requirements, SLED criminal background checks and how they can lead you
astray, as well as errors on National Sex Offender reports.
Training terminology will be reviewed and pairing what is required by the state to what facilities are actually
doing. This session will also clear up the confusion for training on medication management for all staff, and
special medication management for designated staff members. Attendees will gain a thorough
understanding of DHEC requirements and regarding staff hiring and training and how to implement best
practices that comply with state codes.
Speaker bio page 15
Break with Exhibitors
3:30 - 4:00 PM 16
4:00 - 6:00 PM
Palisades H & I
Digital Marketing to Seniors
Rob Poyas, VP of Sales & Marketing, Five Star Senior Living
Session Description
Senior living marketing has changed dramatically over the last 5 years.
More than 70% of our leads come from online sources and our products
have become commoditized. This session looks at the most important ways
we can differentiate our communities and get better qualified leads. We’ll
take a look at everything from SEO and how our customers find us, to
making our websites more inviting and engaging. Review Five Star Senior
Living’s online overhaul and the results achieved. Individual topics: URL
consolidation, search terms, search engine rankings, Google ratings,
reputation management, lead conversion, images and video content.
Attendees will be able to identify focus areas for their digital marketing efforts with regard to URL
consolidation, search terms, search engine rankings, Google ratings, reputation management, lead
conversion, images and video content. We’ll discuss some benchmarks for where we need to be in each
of these areas and how to improve your results.
About the Speaker
Rob Poyas is Vice President of Sales & Marketing for Five Star Senior Living. He has been with Five Star
for 3 years and he’s responsible for the sales & marketing operations at 270 communities across the
country. Prior to joining Five Star Rob spent 20 years with Starwood Hotels & Resorts in various Sales and
Revenue Management functions.
Dinner on Your Own | 6:00 PM
Nearby Restaurants
Café Amalfi (Hilton Resort)
10000 Beach Club Drive
(843) 449-5000
Coastal Grill (Embassy Suites)
9800 Queensway Boulevard
(843) 449-0006
Vintage Twelve (Embassy Suites)
9800 Queensway Boulevard
(843) 497-7300
Rossi’s Italian Restaurant
9636 North Kings Highway
(843) 449-0481
Thoroughbreds Restaurant
9706 North Kings Highway
(843) 497-2636
Bimini’s Oyster Bar & Seafood Café
930 Lake Arrowhead Road
(843) 449-5549
Greg Norman’s
4930 Highway 17 South
(843) 361-0000
Collector’s Café & Gallery
7740 North Kings Highway
(843) 449-9370
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Wednesday, October 5
8:00 - 9:30 AM
Dementia-Capable Care: Is it Worth Your Investment?
Palisades H
Dr. Macie Smith, University of South Carolina
Session Description
Currently, approximately 91,000 South Carolinians are living with Alzheimer's disease or
Related Dementias (SC Alzheimer's Disease Registry, 2012). Of the 91,000 reported in the
Alzheimer's Disease Registry, 27% are living in long-term care communities across the
state; this number is expected to increase exponentially over the next 15 years. Investing
in dementia capable education programs for direct support staff will better prepare longterm care communities for this influx. A better prepared workforce precedes better health
outcomes for persons living with dementia. The benefits of investing in quality dementia
capable education programs include, but are not limited to, increased job satisfaction,
reduced rates of turnover, and quality service provision. Is this worth your investment?
About the Speaker
Dr. Macie P. Smith is a Licensed Social Worker Case Manager and a Social Worker in Gerontology with over 15
years of experience working with aging and vulnerable populations. Dr. Smith holds a Doctor of Education
degree in Higher Education Leadership with a specialization in Adult Education. She is the Program
Development and Training Manager in the Office for the Study of Aging at the University of South Carolina. Dr.
Smith conducts research and performs program evaluations. She also develops education and training
programs with an emphasis on aging. Dr. Smith manages the evidence-informed Dementia Dialogues program
that is presented across the state of South Carolina and neighboring states.
Palisades I
Preventing Injurious Falls & Hospitalization in
Senior Living Communities - A Team Effort
Dr. Jeff Falini, PT, DPT, GCS, Fox Rehabilitation
Session Description
With high rates of falls and hospitalization, and keeping in mind that 40% of older adults
who are hospitalized never return to their prior level of function, the impact on census
and turnover cost to a senior living community is a growing concern. It has been proven
that high intensity rehabilitation following an acute care hospital stay prevents
re-hospitalization and promotes aging in place. An ever growing focus within our
healthcare system has been on keeping older adults out of high cost environments such
as hospitals, transitioning care to long term care or a home based/assisted living
environment, making it vital to implement an evidence based fall reduction program in
these settings. This presentation will explain the necessary components for an effective
and evidence based fall reduction program within these settings, centered around two
main factors, assessment and intervention.
About the Speaker
Dr. Jeff Falini is a Board Certified Specialist in Geriatric Physical Therapy and Senior Regional Director of
Operations with Fox Rehabilitation in South Carolina and Virginia. Dr. Falini provides direct operational
oversight of a geriatric house-call model housing PT, OT, SLP operations, as well as supports and guides the
regional operations leadership team and sales team of 12 individuals in 2 states. Dr. Falini also works with local,
regional, and executive management teams within independent living and assisted living communities to
increase resident engagement and overall clinical outcomes.
Break
9:30 - 9:45 AM18
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Wednesday, October 5
9:45 - 11:45 AM
Palisades H & I
What Every Senior Living Community Owner & Operator
Needs to Know About Asset Protection, Tax Reduction & Estate Planning
Larry Oxenham, American Society for Asset Protection
Session Description
Learn the strategies and tools the nation's top law firms use to save their clients
millions of dollars each year. This lecture provides solutions to three major
problems: lawsuits, taxes, and probate. From this lecture you will learn:

How to make yourself unattractive to a plaintiff attorney so they will not
pursue a lawsuit against you.

Five tax reduction strategies often missed by professionals and their
advisors.

Tools you can use to pass assets to your heirs tax-free.
Objectives:
1. Structure business for lawsuit protection and prevention
2. Reduce liability insurance costs.
3. Minimize taxes
4. Create successful estate and business succession plan.
About the Speaker
Larry Oxenham is the author of several books including Protect Your Assets and The Asset Protection Bible.
He has presented at hundreds of conventions, conferences, and seminars across the country with excellent
reviews. Larry has over two decades of experience as a senior advisor with clients in all fifty states. His
career has been credited with helping thousands of clients save
millions of dollars.
About the American Society for Asset Protection
Every year millions of people are sued. It is estimated that a new
lawsuit is filed every 30 seconds in the U.S., and there are over 100
million lawsuits currently in the court system. Some survive these
lawsuits, however, many do not. Some lose everything, including
their homes, businesses, and retirement savings. It is a tragedy to
see people left bankrupt as a result of a lawsuit, especially when
these tragedies could have been avoided if these people were
structured properly. With the number of lawsuits and the size of
judgments on the rise, it is vital to have your professional and
personal assets structured for lawsuit protection. The American
Society for Asset Protection teaches professionals how to protect 100% of their assets from lawsuits. The
strategies we teach also prevent lawsuits by teaching professionals how to make themselves so
unattractive to a plaintiff attorney that they will never pursue a lawsuit against them. Once your assets are
properly structured, you will have financial peace of mind that comes from knowing that you are protected
from losing in a lawsuit what you have worked a lifetime to create.
Lunch
11:45 - 12:15 PM20
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Wednesday, October 5
Bridging the Gap for Chefs to Residents
12:15 - 1:45 PM
Palisades H & I
Christopher White, Five Star Senior Living
Session Description
Being in the food and dining career for over 22 years there was always a feel of disconnect from the Chef
to the guest eating. You see this problem mainly in independent restaurants and Hotels. In the club world
you learn that the members needs to feel connected and at home. You will always see action stations or
events with the chef being out front and center of the action. In senior living that feeling of disconnect can
be even more predominate than in restaurants or hotels but to the residents they want to have that feeling
of connect and at home more than ever before. Bridging the gap from the Chef to the resident is very
important by meeting each table, listening to each one, and trying to help if possible. Bringing the kitchen
out to the dining room and cooking for residents is a great way to interact and bridge that gap.
Actions can speak louder than words! Residents love action stations and food demos. This is the best
activity you can have with residents, it’s interactive and they get to
have a tasty treat at the same time. Taking this time to spend with
your residents will serve you very well to understand their wants and
needs and to create a personal connection to help that resident feel
at home.
About the Speaker
Chef Christopher White is the Food and Beverage Director at The
Palms of Mount Pleasant. Chef White’s collection of gold, silver, and
bronze medals from American Culinary Federation competitions are
just a few of the many accolades earned in his two decades as a
professional chef. He began his career working in private clubs, has
studied under Master Chefs and loves being creative in the kitchen.
At The Palms, Chef White has launched several new dining programs,
including his signature 5-course wine dinners, food demonstrations
and Healthy Line adventures welcoming residents to tour local farms
and grow their own herbs.
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2016 Convention Exhibitors
Accushield
Charles Mann
[email protected]
2030 Powers Ferry Rd. SE, Ste. 170 | Atlanta, GA 30339
www.accushield.com
Curo Health Services
Deb Seidel
[email protected]
655 Brawley School Rd., Ste. 200 | Mooresville, NC 28117
www.curohealthservices.com
Denise Boudreau-Scott
Denise Scott
[email protected]
1913 Atlantic Ave., Ste. 115 | Manasquan, NJ 08736
www.denisebscott.com
LTC Health Solutions
Suzanne Bullock
[email protected]
1624 Main St. | Columbia, SC 29201
www.ltchs.com
Neil Medical Pharmacy
Michael Vennari
[email protected]
2545 Jetport Rd. | Kinston, NC 28045
www.neilmedical.com
Three Rivers Behavioral Health
Johnsie Douglas
[email protected]
2900 Sunset Blvd. | West Columbia, SC 29169
www.threeriversbehavioral.org
2016 Vendor Member Exhibitors
Brookdale Senior Living
Five Star Senior Living
Diana Eason
[email protected]
111 Westwood Place, Ste. 400 | Brentwood, NJ 37027
www.brookdale.com
Derrick DeFino
[email protected]
400 Centre St. | Newton, MA 02458
www.fivestarseniorliving.com
Brookdale offers exceptional Senior Living
Communities, Assisted Living Facilities, Independent
Living, Alzheimer's Care and Skilled Nursing Care.
What makes the Five Star Senior Living experience
unique? Our commitment to providing a warm, inviting
environment where seniors of all abilities and interests
can thrive. Innovative, evidence-based approaches to
health and wellness during retirement, and fine dining
experiences that rival your favorite restaurants.
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2016 Vendor Member Exhibitors
Fox Rehabilitation
Jeff Falini
[email protected]
7 Carnegie Plaza | Cherry Hill, NJ 08003
www.foxrehab.org
Fox is a high growth entrepreneurial private practice of
physical, occupational, and speech therapists, built on
the strong clinical foundation of Geriatric housecalls.
Throughout its growth, the practice has stayed true to
its mission of rehabilitating lives by believing in the
strength of people.
Harmony Senior Services
Dinah Bailes
[email protected]
2300 Clemson Rd. | Columbia, SC 29229
www.thecrossingsatcolumbia.com
At Harmony we are passionately dedicated to our
mission to create and manage thriving communities
where seniors can enjoy the comforts of home, the
care of professionals and the energy of life.
McMillan Pazdan Smith Architecture
MobilexUSA
Jean Craig
[email protected]
1310 Haviland Cr. | Columbia, SC 29210
www.mobilexusa.com
MobilexUSA employees are a group of dedicated
professionals and technical staff whose mission is to
provide seamless comprehensive mobile diagnostic
services to customers in a variety of settings.
Omnicare, a CVSHealth Company
Kristopher Parker
[email protected]
(803) 360-9908
111 Corporate Dr. | Spartanburg, SC 29303
www.omnicare.com
Omnicare delivers comprehensive medication and
related services that result in positive, cost-effective
outcomes for patients in skilled nursing and assisted
living facilities throughout North America.
Senior Living Guide
Bill Clements
[email protected]
www.seniorlivingguide.com
Senior Living Guide Magazine provides seniors and their
loved ones a valuable resource for senior housing and
services.
Stuart Barber
[email protected]
121 Calhoun St., Ste. 200 | Charleston, SC 29403
www.mcmillanpazdansmith.com
McMillan Pazdan Smith is a regional, studio-based
architecture, interior design and planning firm whose
mission is to help clients create environments that
embody their personalities, enrich their lives and
enhance the quality of their communities.
The Weston Group, Inc.
Louis Casper
[email protected]
(704) 771-6118
2222 Sullivan Trl. | Easton, PA 18040
www.westongroupinc.com
The Weston Group, Inc. provides
a full range of innovative therapeutic services to
maximize the individuals' ability to function
independently, thus enhancing quality of life.
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Join Argentum South Carolina Today!
Argentum-SC is the premier assisted living association & exclusive
Statehouse Advocate
Advocacy
Argentum-SC is the only association in the state with a full-time lobby team consisting of
four persons. Our lobbyists are at the state house daily, not just occasionally. We read
carefully every bill introduced to determine if it has an impact on the assisted living
industry. We then monitor all pertinent bills and advocate for the passage or defeat of
legislation. We furnish association members with weekly legislative reports to keep
members updated.
We are considered the voice of the industry and legislators regularly contact us as a resource for information and
concerns. On a number of bills we testified for or against, we were the only voice at the state house and the other
association was not represented nor did they testify. A most recent example was the camera bill which we defeated.
We are indeed the lone voice for the industry at the state house.
Members can call our office any time they have a regulatory question or concern. We can help answer their
questions and will work with the Department of Health & Environmental Control, the Department of Labor, Licensing
& Regulation, the Department of Health & Human Services, the Ombudsman office, the Office on Aging, the Fire
Marshall and others. For years, we have maintained close relationships with all these agencies.
Without Argentum-SC, the assisted living industry and communities in the state would not have a voice or means to
affect change in South Carolina.
National Support
Argentum-SC chapters are recognized nationwide in the long-term care industry. As the national association
continues to grow, add more benefits, develop new resources and tools, these benefits will be shared with state
members.
Major standards that have recently been developed by Argentum and will soon be nationally recognized by
consumers:
1.
Phase 1 Standards for Senior Living. The first of this 3 phase plan was implemented in 2016. Each phase will
increase the professional and ethical standards required to earn the attestation certificate. The idea behind
the standards certificate is that communities will be able to display these certificates in their facilities, in
marketing materials, on their websites, and over time consumers will recognize this as a symbol of high
quality care. It’s the same concept as a restaurant displaying an “A” rating to show consumers that they have
one of the best facilities.
1.
The Senior Living Certification Commission (SLCC) now offers an Assisted Living Executive Director
Certification. Like any certification, this will soon be a nationally recognized credential that distinguishes
professionals who achieve certification.
Education
Argentum-SC hosts an annual convention that offers at least 18 hours of continuing education credit, which is
required for Administrator license renewal. We bring in the best speakers who provide relevant and engaging
subject matter for attendees. We will offer additional educational workshops throughout the year to help members
improve management practices and resident care.
Phone: (803) 726-6016 | Fax: (803) 252-0589 | Mail: PO Box 1763 | Columbia, SC 29202
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Sponsored By
www.sc.argentum.org
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