Tourism - Finnpartnership

TOURISM
SECTOR PROFILE
March 2012
Fal
OVERVIEW
Tourism is one of the fastest growing sectors in Zambia. Between 1995 and 2007,
the number of visitors to Zambia increased eightfold. The Government of the
Republic of Zambia has identified tourism as one of the prime sectors of the
national economy.
In 2005, nature tourism alone (when both direct and indirect effects are included)
contributed to nearly 6.5% of GDP and 7% of government revenue.
Zambia stands out as one of the prime tourism destinations in Africa offering a
wealth of natural tourism assets – waterfalls, lakes and rivers holding about 35% of
Southern Africa’s water, ‘wildlife protected areas’ occupying about 10% of the
country’s total land area, and a tropical climate – a passport to sunshine almost
throughout the year.
Zambia is home of the Victoria Falls, one of the Seven Natural Wonders of the
World. In addition, Zambia is endowed with a rich and diverse culture resulting in
the occurrence of more than 30 colourful traditional ceremonies annually.
“Zambia: Let’s Explore”
Unveiled in June 2011, the new logo and
slogan of Zambia's tourism beckons tourists,
investors and general visitors to explore this
amazing beauty – the magnificent waterfalls,
rivers, lakes and rich sunshine under the
crisp, Champaign weather.
“By rebranding the tourism slogan, we have the opportunity to benchmark ourselves
against other countries in the region that are more successful
in the development of their tourism sector”
“A successful domestic tourism sector is a prerequisite for the success in attracting foreign
tourists. Zambia has abundant tourism products, which the Zambians themselves have not
even sampled. The peaceful nature of the Zambian people and their hospitality has made
the country remain a preferential tourist destination.”
Director, Tourism Department
1
I. WHY INVEST IN ZAMBIA‘S TOURISM INDUSTRY?
1.
HUGE POTENTIAL IN HOTEL INDUSTRY
Tourism is a growing sector in Zambia. Between 1995 and 2007, the number of visitors to
Zambia increased eightfold, reaching to 897,000 arrivals. While the recent International
financial crisis negatively affected the tourist industry, dropping the number of arrivals to
710,000 in 2009, the tourism industry made a quickly recovery. In 2010, the number of
arrivals to Zambia was 815,000 and it is expected to reach 950,000 in 2011. With the
growing number of tourists, the development of hotels, holiday resorts, and private estates in
identified and famous tourist destinations of the country presents an excellent investment
opportunity.
Number of Arrivals to Zambia (2005-2011)
1,000,000
950,000
900,000
850,000
800,000
750,000
700,000
650,000
600,000
2005
2006
2007
2008
2009
2010
2011(E)
Arrivals 669,000 757,000 897,000 812,000 710,000 815,000 950,000
Source: Ministry of Tourism, Environment and Natural Resources
Tourism has also been a great contributor to Zambia’s economy. In 2005, nature tourism
alone (when both direct and indirect effects are included) contributed nearly 6.5% of GDP
and 7% of government revenue. There are 938 tourist accommodation establishments
throughout Zambia.
Zambia’s Tourist Accommodation Establishments By Region (2005)
Regions (province)
Copperbelt-North-Western
Lusaka-East-Central
South-West
Northern-Luapula
Total Establishments
Number
238
343
234
123
938
Rooms
2,682
5,749
3,112
1,569
13,112
Beds
3,090
8,410
5,515
2,116
19,131
Source: Ministry of Tourism, Environment and Natural Resources
2
Two-thirds of the visitors were from Africa, the majority of which were from other
countries in southern and eastern Africa. Business /conference visitors accounted for almost
half of arrivals and holiday visitors for one-quarter.
Asia and
Australasia
7.3%
Americas
8.9%
Other
15.1%
South Africa
41.8%
Europe
18.1%
Other Africa
9.2%
Visiting
friends and
relatives
15.6%
Business
Conference
45.2%
Holiday
24.2%
Eastern
Africa
14.8%
Graph 1: Visitor Origin (2009)
Graph 2: Purpose of Visit (2009)
Source: Ministry of Tourism, Environment and Natural Resources
International and Regional Hotel Brands Already in Zambia

Hotel Intercontinental

Taj Hotels

Southern Sun

Sun International

Protea Hotels
COURTYARD Hotel Victoria Falls opened in Livingstone
Courtyard Hotel Victoria Falls has opened in Livingstone with a pledge to support local
entrepreneurs and supplement Government efforts in hosting the 20th session of the United
Nations World Tourism Organization (UNWTO) general assembly in 2013. The hotel, which
has so-far employed 44 locals, was set up at a cost of more than K1 billion. Zambia is
preparing to co-host the UNWTO general assembly in Livingstone in 2013, the hotel is well
prepared to supplement such efforts by providing state of the art hospitality industry. The
hotel has the capacity to host about 500 delegates. The hotel, which is wholly Zambian
owned, is committed to supplementing Government’s efforts in providing employment
opportunities to the local people thereby mitigate poverty levels at national level.
General Manager Lindy van Schulkwyk
3
UPCOMING HOTELS : RADISSON Hotels in Zambia
The Radisson Blue Hotel in Lusaka is near completion. Radisson Hotels and Resorts is one
of the leading, full service global hotel companies with over 420 locations in 73 countries,
including the United States, Canada and the Caribbean.
2.
RICH RESOURCES AND COMPETITIVE COSTS FOR INVESTMENT
Zambia offers competitive operational costs, motivated English-speaking labour force, and
training subsidies from Government Institutions.

Labour: Zambia offers competitive labour costs. The average monthly salaries are as
follows; US$2,500 for management workers; US$1,400 for fresh graduates;
US$1,000 for technical workers; US$250 for level graduates and US$150 for
unskilled or manual labour. Furthermore, they are very friendly people.

Power: At US$0.03 – US$0.04 per kWh, Zambia has some of the lowest power tariffs
in Africa. Its power tariff fall below the typical price range of US$0.05-US$0.10 per
kWh among developing countries.

Water: The Tourism industry requires abundant water supply. Zambia is well
endowed with water relative to other countries in Southern Africa. The renewable
water resource per capita is estimated at about 8,700m3 per year, well above the
average for sub-Saharan Africa (7,000m3 per person per year) and the global average
(8,210m3 per person per year). In Zambia the non-residential tariff is US$0.59 per m3
and the residential tariff is US$0.48 per m3.

Other resources include:
- Land at central location in proximity to other countries in the region
4
-
Road Network
-
Telecommunication
-
Airline connectivity
II. ZAMBIA’S TOURISM RESOURCE BASE
1.
WATER FALLS - AWESOME AND MAGNIFICENT!
Zambia is endowed with more than 20 magnificent waterfalls which are located in
different parts of the country. These natural wonders have particular importance to the
country in attracting tourists from all parts of the world. Investors are encouraged to establish
their investments close to these natural wonders.
The Victoria Falls
The Victoria Falls, which is one of the Seven Natural Wonders of the World is ‘a must see’.
At their peak, the Falls plunge into the Zambezi River at about 550,000 cubic metres per
second. The impact of so much falling water raises a cloud of vapour that can be seen more
than 30 kilometres away. It is because of this that the falls have been known for centuries as
Mosi – Oa – Tunya, ‘The Smoke That Thunders’. The falls, which lie in the country’s tourist
capital of Livingstone, south of Zambia, was declared a World Heritage Site for its unique
geological / geomorphologic significance. The Victoria Falls area is rich in biodiversity.
There are eight gorges as fascinating as the falls, as well as the ‘look-out tree’ – an enormous
Zambezi valley baobab in which a platform has been built for an excellent view of the falls.
Magnificent Victoria Falls
5
(Photos by Clair Powell - Waterfalls of Northern Zambia)
Fact about the Victoria Falls Bridge
The Victoria Falls Bridge was commissioned by Cecil John Rhodes in 1900,
although he never visited the falls and died before construction began, he expressed
his wish that the "railway should cross the Zambezi just below Victoria Falls. I
should like to have the spray of the Falls over the carriages."
Other Waterfalls
The Kalambo Falls are the second most significant waterfalls in Zambia. Located on the
Kalambo River some 33 kilometers to the north-west of Mbala town in northern Zambia, the
Kalambo Falls are nearly twice as high as the Victoria Falls and are the second highest
uninterrupted falls on the African continent at 235 meters high.
Other waterfalls include Ntumbachushi Falls in the Luapula province, Lumangwe Falls,
Ngonye Falls on the Zambezi, Chipempe Falls and the Chishimba Falls located in northern
Zambia. These untapped waterfalls lie in areas of scenic landscapes providing potential
investors with rich areas for development.
6
2.
LAKES AND RIVERS
Zambia hosts 35 per cent of Southern Africa’s water resource. The country has lakes,
rivers and swamps - there are 5 major rivers and 4 major lakes. The Zambezi River is
Africa’s fourth largest river and the country’s longest spanning a total distance of 2,700
kilometers. It is on this river that the mighty Victoria Falls and the world’s largest man-made
Lake, the Lake Kariba lies. In the southern part of the country is the Kafue River which spills
into the Zambezi River and in the Eastern Zambia is the Luangwa River. The Northern part
of the country is endowed with two rivers namely the, and three lakes that is, Tanganyika,
Mweru and Bangweulu. These water resources provide opportunities fishing, white-water
rafting, boat cruises, canoeing river boarding, jet boating, and Gorge wing.
The Zambezi Floodplains in Western Zambia near Liuwa Plains NP
3.
NATIONAL PARKS
Zambia’s wildlife protected areas occupy about 10% of the country’s total land area. There
are a total of 20 national parks, 34 game management areas and 23 million hectares of land
devoted to the conservation of spectacular variety of animals. The major national parks are:
Kafue National Park
Kafue National Park is Zambia’s oldest park and by far the largest. It was proclaimed in
1950 and is spread over 22 400 square kilometers - The Park is still a raw and diverse slice
of African wilderness with excellent game viewing, bird watching and fishing opportunities.
Opportunities for investment within the park are available.
7
South Luangwa National Park
The South Luangwa National Park, located in the Luangwa Valley in Eastern Zambia, has
one of the largest concentrations of wildlife in the world. A unique feature about the
Luangwa valley is its game viewing walks and drives which vary from one (1) to eight (8)
days with bush camps along the way. The South Luangwa National Park with an area size of
9,050 km2 has probably the largest variety of animals and bird life in Africa. Its river lagoons
host large populations of hippopotamus and the plains are roamed by giraffe, buffalo, zebra
and numerous varieties of antelope. Other animals are the elephant, lion and leopard. Visitors
interested in flora and fauna will be delighted at the numerous and exotic species of flowering
trees and blooms, which grow above and below the heads and hooves of Zambia’s wildlife.
Mosi – Oa – Tunya Park
The Mosi oa Tunya National Park is home to the mighty and spectacular Victoria Falls is
Zambia’s tourist capital of Livingstone. This park is home to variety of wildlife and spreads
over an area of 66,000 km2.
Lower Zambezi National Park
The Lower Zambezi National Park is located in south Zambia and is mainly accessible by
road and air. The park is endowed with both terrestrial and aquatic ecosystems and associated
flora and fauna. It has a large population of elephants, buffaloes, waterbucks and Zebra.
Other animal species include roan, eland, kudu and sable antelopes, lion, leopard, cheetah,
African wild dog, hyena, etc.
Owing to its location and endowments, Lower Zambezi National Park is a very popular
tourist destination. The tourist attractions include an abundant wildlife, mosaic of vegetation
types ranging from the low floodplain seasonally waterlogged types to the mixed woodlands
up on the plateau and the scenic escarpment provides important added attractions. The park
offers the most spectacular canoeing experience than any other national park in Zambia.
Tiger fishing takes place in the area and visitors enjoy viewing the sunset on the Zambezi
River.
The legendary Zambezi River is in itself a spectacle and is the namesake of this pristine
wilderness. Along its 2700 km course, the Zambezi fertilises the Barotse floodplains, plunges
over the Victoria Falls and replenishes the massive Lake Kariba before reaching the Lower
Zambezi. Here, a myriad of islands have formed, creating a home and feeding ground for an
incredible amount of diverse wildlife. And which together creates one of the most diverse and
interesting eco-systems on the planet, providing the opportunity to explore these habitats in
an unmatched variety of safari activities.
8
View of the lower Zambezi
9
4.
MUSEUMS
Museums present another source of entertainment and adventure for tourists, giving them
an opportunity to acquaint themselves with some aspects of the country’s history, culture and
art. There are four national museums in the country that is, the Livingstone Museum in
Livingstone, Copperbelt Museum in Ndola, Lusaka Museum in the capital Lusaka and Moto
Moto Museum in Mbala,. The museums play a significant role in interpreting the country’s
heritage through their research, collections, preservation and exhibitions. Investors are invited
to set up hotels and other support services near the museums to take advantage of the flow
tourists.
Livingstone Museum
The Livingstone museum was established
in 1934 and it’s the oldest and largest of the
four National museums. It is located in
Livingstone, the tourist capital of Zambia
and home of the world famous heritage site,
the Victoria Falls. It houses, among other
things, a note book, in which Scottish
missionary and explorer Dr David
Livingstone, corded the actual date on
which he saw and named the “Victoria
Falls” after the Queen of England. It also
holds a vast archaeological collection,
ethnography, history, including mammalogy,
ornitholology, entomology, ichthyology,
herpetology and botany.
Moto-Moto Museum
The Museum is located in Mbala, near the tourist attractions of Lake Tanganyika and
Kalambo Falls and it dates back to the 1940s. It became a National Museum in 1974 and
most of its collections are from the Northern parts of Zambia, covering Prehistory
(Archaeology), History and Ethnography. The prehistory collection includes the Kalambo
Falls’ finds that record the oldest evidence of the use of fire by man, south of the Sahara.
Lusaka National Museum
Lusaka museum started as a national political museum. It is now a cultural history
institution specializing in ethnography, art, archaeology and history.
10
III. UNDER-EXPLORED OPPORTUNITIES
1.
ECO – TOURISM AND ADVENTURE ACTIVITIES
Eco-tourism is still under-exploited in Zambia. With abundant nature and wilderness, this
segment of tourism offers exciting investment opportunities.
Opportunities exist in: safaris, Makoroing/canoeing, Game drives, Nature walks, Bungi
jumping, Microlight flights, Sport fishing, Rock-climbing and Orienteering.
2.
CULTURAL TOURISM
Zambia’s population is predominantly rural with only about 40% of the population being in
urban areas while the remaining 60% lives in the rural parts of the country. The population is
quite diverse with a total of 73 languages. However the major and most commonly spoken
languages are Bemba, Lozi, Nyanja, Tonga, Lunda and Luvale. Each is distinguished from
the other by unique and colourful traditional customs and lifestyles. Of great significance
among the local customs, and ‘must visits’ are the several cultural festivals (traditional
ceremonies) held annually to celebrate various events and seasons. Of these, there are five
major ones namely Kulamba, Kuomboka, Umutomboko, Likumbi Lya Mize, and
Shimunenga ceremonys.
Nc’wala Ceremony: The Nc’wala ceremony,
held by the Ngoni people of the Eastern Zambia
every last Saturday of February, celebrates the
harvest. (The ceremony is marked by magnificent
tribal dances and traditional beer drinking!)
Ncwala Ceremony
(pictures are by Marek Patzer)
Kuomboka Ceremony: The glamorous and most famous Kuomboka ceremony is held by
the Lozi people of Western Zambia annually in either March or April to mark the
migration of the people from the flooded plains to higher ground. The move is prompted
by the flooding arising from the rains.
11
Umutomoko Ceremony: The Umutomoko Ceremony of the Lunda speaking people of
Lupula Province in north Zambia is held every last Saturday July at chief Kazembe’s
Palace.
Likumbi Lya Mize Ceremony: The Likumbi Lya Mize of the Luvale people of NorthWestern Zambia is held in August on the last Saturday of the month at the Mize palace of
the Senior Chief Ndungu in Zambezi Shimunenga Ceremony:
Kuomboka Ceremony
Umutomboko Ceremony
Investment opportunities in cultural tourism include:
3.

Packaging cultural ceremonies to local and foreign tourists

Community/Ethno/Rural Tourism where tourists visit model villages to learn about the
Zambian way of living.
MOVIE TOURISM
Investments opportunities also exit in movie tourism. Tax concessions are provided to
movie production companies and other film makers for shooting the movies on location in the
country.
There are currently two major areas which have been prioritized and earmarked by
government for potential tourism development and these include the greater Livingstone and
the Northern circuit situated in the Southern and Northern provinces of Zambia respectively.
12
IV. INVESTMENT
SECTOR
INCENTIVES
IN
THE
TOURISM
The Zambia Development Agency Act No. 11 of 2006 offers a wide range of incentives in
the form of tax incentives, non-fiscal incentives, exemptions & concessions for companies.
The Act provides for investment thresholds that investors have to meet to qualify for fiscal
and non-fiscal incentives.
1.
FISCAL INCENTIVES




2.
Zero percent tax rate on dividends for 5 years from year of first declaration of dividends.
Zero percent tax on profits for 5 years from the first year profits are made. for year 6 to 8,
only 50 percent of profits are taxable and years 9 & 10, only 75 percent of profits are
taxable.
Zero percent import duty rate on raw materials, capital goods, machinery including trucks
and specialized motor vehicles for five years.
Deferment of VAT on machinery and equipment including trucks and specialized motor
vehicles.
OTHER FISCAL INCENTIVES










3.
Duty exemption on imported and qualifying capital items
Import VAT relief for VAT registered businesses on imports of eligible capital goods
(VAT Deferment).
Zero rate of VAT on Tour Packages throughout Zambia.
Zero rate of VAT on other tourist services provided to foreign tourists other than those
included in tour packages.
Refund of VAT for non-resident tourists and visitors on selected goods.
No import VAT on all goods temporarily imported into the country by foreign tourists
Capital allowances at 50% of the cost of plant and machinery.
Investment allowance at 10% of the cost of an extension to an hotel (being an industrial
building)
5% wear and tear allowance to an extension to an hotel (being an industrial building)
10% initial allowance on an extension to a hotel (being an industrial building) in the year
the building is first brought into use.
NON FISCAL INCENTIVES


Facilitation for land acquisition by investors
Facilitation to provide services such as power, water and other amenities required for
projects.
13



4.
Facilitation for acquisition of immigration permits including work permits for expatriates
Facilitation for acquisition of other licenses required to operate a business
Investors who invest in Zambia enjoy the following guarantees:
 Repatriation of profits & dividends
 Protection against nationalization.
 Investors can enter into Investment Promotion & Protection Agreement with the
Government of the Republic of Zambia.
USEFUL CONTACTS OF GOVERNMENT AGENCIES IN THE TOURISM
SECTOR All contacts to be verified
Name
Zambia Development Agency
1.
(ZDA)
Ministry of Foreign
2.
AffairsTourism (MIT)
Patents and Companies
3. Registration Agency
(PACRA)
Zambia Environment
4. Management Agency
(ZEMA)
National Heritage
5. Conservation Commission
(NHCC)
National Museums
6..
Board of Zambia (NMBZ)
Zambia Wildlife
7.
Authority (ZAWA)
Zambia Public Procurement
8.
Authority (ZPPA)
9.
Zambia Tourism Board
14
Address
P.O. Box 30819,
Lusaka
P.O. Box 30575,
Lusaka
Telephone / Fax
T: 260-211-220177
F: 260-211-293223
T: 260-211229420
F: 260-211-229421
P.O. Box 32020,
Lusaka
T: 260-211-255127
F: 260-211-255426
[email protected]
www.pacro.org.zm
P.O. Box 35131,
Lusaka
T: 260-211-254130
F: 260-211-254164
[email protected]
www.necz.org.zm
P.O. Box
320013,
Lusaka
P.O. Box 50491,
Lusaka
Private Bag 1,
Chilanga
35991 Thabo
Mbeki Road,
Opposite
Cavmont Bank
Lusaka
Email / URL
[email protected]
www.zda.org.zm
[email protected]
m
T: 260-211-226506
T: 260-211-233961
F: 260-211-220204
T: 260-211- 278513 /366
F: 260-211-278244 /365
T: 00260 211 229087/9
F: 00260 211 225174
[email protected]
[email protected]
www.zambiatourism. com
[email protected]
[email protected]
APPENDIX 1: REGISTRATION REQUIREMENTS FOR
TOURISM ESTABLISHMENTS





















Brief description of Project/detailed project or business plan for 5 years, including time of
completion of the development or each phase thereof.
Emergence plan (in case of fire)
Employment plan
Marketing plan
Financial Information for five years
Information on the safety and welfare measures to be adopted in the course of developing
the tourism enterprise
Information on security
Investment certificate issued by the Zambia Development Agency, where applicable
Photocopies of curriculum vitae, work permits and other relevant permits issued by
immigration department
If the project is to be established or carried out in a national park or Game management
area, a heritage site or other protected area, a licence or permit issued under the Zambia
Wildlife Act, No.12 of 1998, the National Heritage Conservation Commission Act, Cap.
173 and the Forest Act, cap. 199.
Environment Impact Assessment (where applicable)
Authorization for the change of land use issued by relevant local authority (where
applicable)
Architectural plans (where applicable)
For existing tourism enterprise, attach latest audited accounts or financial statements, or,
in the case micro enterprise, tax returns.
Copies of certificate of registration of person to be employed as hotel manager (in case of
a hotel)
Tax clearance certificate issued under Income Tax Act (Cap.323) and Tax Payers
Identification Number (TPIN)
Fire certificate (where applicable)
Liquor license (where applicable)
Public health permit (where applicable)
Any other information which the Director of Tourism may require.
Payment of non-refundable application fee as prescribed by the Minister in the License
schedule under regulation 21
15
APPENDIX 2: 2010 INTERNATIONAL VISITORS ARRIVALS
ANALYTICAL REPORT
(Visitors Arrivals by Area of Origin and Port of Entry in 2010)
2010 International Visitors Arrivals Analytical Report
Mwami
Mfuwe
Airport
Lusaka
Airport
Ndola
Airport
Nakonde
Kasumbalesa
Chirundu
Kariba
VicFalls
L/Stone
Airport
Kazungula
Katimamulilo
Total
Table 4 Visitors Arrivals: Areas of Origin y Port of Entry (2010)
1,369
807
65
9
35,132
8,171
14,572
631
10,632
4,778
1,852
15,090
8,687
89,451
5,011
14,269
21,485
34,487
31,472
419
7,678
2,561
7,005
1,133
144,960
171,805
313
10
6,703
819
2,137
2,154
4,688
528
2,281
723
7,502
5,805
33,663
2,489
84
50,006
16,022
17,547
19,096
102,826
19,808
58,253
32,614
17,741
13,943
350,429
288
597
7
3
3,020
2,232
277
129
3,912
94,396
253
16,563
3,814
5,565
259
64
359
802
146
114
411
752
39
58
12,785
121,275
343
0
2,676
170
3,237
2,161
1,079
28
520
140
358
22
10,734
1,228
10
7,928
576
101,545
18,977
10,458
351
1,681
400
1,521
119
144,794
Central Africa
North Africa
West Africa
14,591
177
217
28
13
0
2,380
1,972
2,992
678
179
330
9,020
13
105
46,984
22
229
5,142
169
1,009
75
7
12
834
37
66
128
46
133
264
34
34
190
2
22
80,314
2,671
5,149
S ub Total
14,985
41
7,344
1,187
9,138
47,235
6,320
94
937
307
332
214
88,134
137
150
684
362
182
15
27
10
8
1,565
1,888
2,966
2,196
1,837
176
125
243
344
163
60
32
242
61
37
3
85
38
53
1
173
1,230
356
103
110
12
35
63
69
35
347
282
614
302
177
776
1,682
2,513
1,251
661
442
808
1,878
725
358
61
84
147
39
71
3,752
6,416
9,771
5,515
3,640
2,282
149
26,250
2,761
292
338
1,431
1,118
3,941
7,884
3,892
618
50,956
763
103
6,182
1,147
384
855
341
897
1,089
3,606
1,704
219
17,290
121
8
2,092
255
166
55
173
106
609
1,666
1,622
182
7,055
4,681
320
44,976
5,214
1,274
1,428
3,917
2,335
7,361
20,039
11,429
1,421
104,395
475
163
1,602
2,240
19
15
85
119
2,357
2,317
7,721
12,395
383
488
1,349
2,220
153
20
352
525
217
54
148
419
375
43
1,082
1,500
114
2
476
592
336
209
2,346
2,891
1,893
1,174
9,522
12,589
932
316
4,504
5,752
124
3
334
461
7,378
4,804
29,521
41,703
738
342
109
209
144
120
1,662
27,285
15
3
11
4
27
0
60
634
2,183
16,527
5,357
1,660
15,413
21,331
62,471
185,120
1,397
2,724
162
192
680
811
5,966
31,185
114
91
108
24
162
113
612
130,641
86
648
4
10
179
327
1,254
88,409
236
79
110
86
259
119
889
125,910
23
99
8
60
112
41
343
23,523
778
131
657
137
270
203
2,176
73,299
3,274
578
1,468
635
750
393
7,098
73,047
1,465
158
336
333
283
208
2,783
39,558
121
34
11
100
40
65
371
16,529
10,430
21,414
8,341
3,450
18,319
23,731
85,685
815,140
South Africa
Zimbabwe
Other Southern
Africa
S ub Total
Kenya
Tanzania
Other East
Africa
S ub Total
Denmark
France
Germany
Italy
Sweden
United
Kingdom
Other Europe
Other
Scandinavian
S ub Total
Canada
South America
USA
S ub Total
Australia
India
Japan
New Zealand
Other Asia
China
S ub Total
Grand Total
Lusaka international airport recorded the highest number on arrivals at 185,120 while Mfuwe had the
lowest number of arrivals at634.
Source: Ministry of Tourism, Environment and Natural Resources
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ZAMBIA ALSO OFFERS
Additionally, to all attractive features of Tourism, Zambia also offers;

Stable political system,

Guarantees security to investors with legislated rights to full and market value
compensation,

Progressive banking, legal and insurance services of international standards and stock
exchange market.

Good place to work and live – Tropical climate and friendly people. Open-air lifestyle
with nature reserves, game parks, rivers, lakes and waterways.
For more information and services tailored to your needs, contact ZDA to guide you through
the investment process.
Zambia Development Agency (ZDA)
P.O. Box 30819, Lusaka
+260-211-220177; +260-211-225270
[email protected]
Zambia Development Agency has recently established a One-Stop Shop aimed at supporting
Investors in obtaining information and processing all the regulatory requirements in one place
thereby making it easier and quicker to set up or expand their businesses in the country.
17