Discovering sanef A B C D OUR FIGURES 1.414 3,577 257 1,743 860,000 250 A B billion euros in turnover for 2009 employees million euros of investments in 2009, up 18% compared with 2008 km of motorways + 280 km under equity interests electronic toll collection tags in circulation million euros of investments planned over 3 years in connection with green commitments C D 1 sanef mobility operator… 2 OUR MISSION Accompanying the needs of all with a long-term vision, facilitating the sustainable 3 mobility of goods and people, innovating and deploying high-quality services in order to contribute to the dynamic development of the various regions through our networks and our toll solutions. OUR IDENTITY 4 Managing long-term infrastructures and operating services, sanef is part of the abertis group, Europe’s leading manager of mobility and telecommunications infrastructures. sanef is the number one motorway network within abertis. Its business model is based on high-quality concession management, with a focus on customer satisfaction and a development 5 strategy built around new concessions and major toll collection projects in Europe, as well as interoperable electronic toll collection services. The spirit of innovation encourages sanef to always go the extra mile to find solutions combining high standards and quality of service. 6 OUR LANDMARKS sanef’ 10 essentials 1 Sustainable mobility player For sanef, being a sustainable mobility player means meeting the growing needs for mobility by providing sustainable solutions. Committed to serving customers 2 At every stage of the journey, the group is committed to an innovative offering, serving both drivers and their passengers, for an ever higher quality of service. 3 Regional developer Motorway network, infrastructures, land and real estate, etc.: through its commitment to the regions’ development and environment, sanef is contributing towards the long-term viability of their economic development. Responsible employer Seeing its staff as a key asset, the group is committed to ensuring an efficient organisation, effective social dialogue and a dynamic training policy. 5 4 Contact for local representatives Firmly anchored in the regions, sanef offers concrete solutions combining economic aspects, performance and sustainable development for elected representatives looking to further strengthen the appeal and competitiveness of their regions. 1 not to miss Public service operator From green investments to plan contracts and new motorway projects, the partnership between sanef and the French State is in line with the issues facing motorway transport for the years ahead, benefiting all involved. 7 2 6 Benchmark for major toll collection projects 3 With the success achieved in Dublin, Vancouver and, in 2010, Slovakia, sanef has taken the lead as the benchmark operator for projects to deploy toll solutions internationally. Partner for culture and tourism 8 To actively contribute towards the growing development of culture and tourism within the regions, sanef is a partner for many events close to its networks. 4 Creator of innovative solutions 9 The pioneer for electronic toll collection, then a pivotal player for non-stop or free-flow toll collection at international level, sanef is distinguishing itself on Slovakian roads in 2010. This commitment to innovating can be seen in France, with the displaying of travel times, dedicated motorbike lanes, speed regulation and text message updates. Focused on the environment 5 10 With a constant focus on incorporating the environmental dimension into the design, build and running of its motorways, sanef is also committed to engaging each one of its members of staff in this eco-responsibility approach. 6 A B C D E OUR COMMITMENTS 1 2 sanef is committed To make its networks greener, the group is investing €250 million in projects aiming to integrate its infrastructures into the environment more effectively. Protecting the air To contribute towards reducing CO2 emissions in the atmosphere, sanef is rolling out non-stop electronic toll collection across the board, covering all its networks’ roads, and is committed to developing car-sharing and comodality. 3 Protecting biodiversity With a view to safeguarding the diversity of living organisms, the group is taking various measures and investing in a biodiversity audit, as well as operations to raise awareness on protecting the habitat of various species and showcasing the heritage represented by trees. Protecting against noise 4 Through its preventative approach, the group is contributing towards the protection of homes labelled as noise black spots, as provided for under the regulations in force. Deploying ecodesign To design eco-responsible sites, built with ecological materials and incorporating renewable energy systems, the group is investing in the creation of an eco-hub and the designing of «green» prototypes for rest areas. 5 Protecting water resources To protect water resources in the regions served by its motorways, sanef is committed to treating the water discharged into the natural environment, putting in place drying beds and increasing the capacities for storing run-off water. 6 A B C D E E E F G H I 1 In terms of quality of service, sanef is reinventing its customer experience at every stage in their journeys on its motorways. 2 Safety At the heart of its priorities, safety represents a commitment for the group each day, for both its customers and its staff. Maintained, renovated and refurbished, the 1,743 km of motorways attest to this commitment. 3 Comfort With a high standard maintained network that respects the environment, and rest areas designed as authentic living spaces, the group is committed to ensuring the comfort of all, both drivers and their passengers. Assistance 4 If any breakdown or accident occurs at all, sanef is strongly committed to ensuring the safety of its customers in under 30 minutes. Information sanef provides its customers with all the information they may need relating to travel conditions and journey times, and ensures they are notified in the event of any disruptions. 5 Welcome By answering any questions its customers may have 24 hours a day and seven days a week, by assisting them if necessary at the toll stations and rest areas, sanef has made its welcome and service one of its main missions. F G H I 6 OUR BUSINESS LINES Transport infrastructure concession holder Motorways Car parks For 40 years, sanef has been carrying out major economically viable transport infrastructure projects that minimize land consumption in line with an approach for sustainable mobility. Our objectives: • Being the leading partner in terms of reliability and quality of service for the licensing authorities; • Bidding for new motorway and car park concessions. Transport infrastructure operator Service centres Service and rest areas Electronic toll collection Telecoms sanef & you sanef and sapn operate their networks each day and invest to ensure the best travel conditions for their customers in terms of safety, fluidity, control and pleasure. • Toll collection: adapting the infrastructures to changes in means of payment and customer expectations. • Traffic management: tools and organisation aiming to ensure safety and fluidity at all times. • Network maintenance: ensuring that infrastructures and facilities run smoothly and safely, adapting to changes in traffic. • Information: preparation for journeys and traffic information with sanef.com, 107.7 FM, the Freight portal for transport companies, and journey time displays. Toll solutions and electronic toll collection services operator in France and Europe Free-flow electronic Road toll collection tax EETS Provider sanef aims to focus its toll solutions and services on the satisfaction of its customers, both infrastructure users and public or private licensing authorities, and providing ever more innovative solutions serving sustainable mobility. sanef designs, supplies and deploys electronic toll collection solutions using DSRC (Dedicated Short Range Communication) and satellite technology. To reduce the toll system’s environmental impact, the group offers non-stop or free flow solutions. With its subsidiary eurotoll, sanef is able to benefit from the expertise of an European Electronic Tolling Service provider, offering fleet managers a range of value-added services as well as electronic toll collection services which are interoperable with Spain, Slovakia, Italy, Austria and soon Portugal and the Czech Republic. A B C OUR MARKETS OUR REFERENCES 1 The group is contributing towards the development of major transport infrastructures in France and Europe, under concessions or public-private partnerships. To further strengthen its presence on the car park sector, sanef is drawing on the experience built up by abertis under the saba brand. sanef draws on the expertise built up operating and managing its network, as well as the professionalism and efficiency of its teams, and its extensive coverage, to develop a range of services for regional authorities and businesses: winter road maintenance and sale of salt, upkeep of green areas, video surveillance, traffic management. > Motorways: The group fully owns two concessions representing a 1,743 km network: • sanef: A1, A2, A4, A16, A26, A29 East • sapn: A13, A14, A28, A29 West and has interests in: • Alis (20%): A28 • A’liénor (35%): A65 > Car parks : • Lagrange: 400 spaces • François Ier: 650 spaces > Airport: Lille-Lesquin. > 132 toll plazas, including 44 fitted with fully automatic collection equipment. 2 3 > 270 million transactions in 2009. > 14.67 billion km travelled in 2009. > Maintaining an asset portfolio worth €8.1 billion. > 28 maintenance centres available to customers of sanef services. 4 Its technological lead enables the group to be present on urban, interurban, free flow or satellite-based toll projects, and to be a major player in road taxing solutions for HGV taxing, distance covered and area congestion solutions. > Dublin – M50 ring road: first European capital equipped with a free flow electronic toll collection system, with 445,000 vehicles registered. 5 > UK: testing of a distance, time, area-based toll system. > Slovakia: satellite taxation system for heavy goods vehicles over the 2,000 km long main road and motorway network. > France: with a 30% market share on HGV electronic toll collection, 130,000 tags in use and exclusive on-board equipment, the Tribox™, eurotoll is able to offer real-time fleet journey tracking and optimisation solutions. A B C 6 A B OUR BUSINESS LINES 1 sanef network: A1, A2, A4, A16, A26, A29 sapn network: A13, A14, A29, A28 Alis network: A28 A’liénor network up to December 2010: A65 Boulogne-sur-Mer Motorway Airport Sales agency Data Center Free flow electronic toll collection sanef & you Service centres Car parks Service and rest areas Road tax 2 EETS Provider sanef CONTACT: www.sanef.com Rouen 3 Caen sapn CONTACT: www.sapn.fr sanef TSI CONTACT: www.sanef.com 4 sanef services Alençon CONTACT: www.sanef.com [email protected] sanef télécoms CONTACT: www.sanef-telecoms.com [email protected] 5 Langon eurotoll CONTACT: www.eurotoll.eu FRANCE bet’eire flow CONTACT: www.eflow.ie sanef saba parkings France CONTACT: www.sanef-saba.fr Pau 6 [email protected] A B C D E F G 1 Calais Lille Valenciennes 2 Amiens Saint-Quentin 3 Reims Metz Châlons-en-Champagne Paris Strasbourg 4 Troyes 5 Vancouver Dublin London SLOVAKIA Paris Budapest Barcelona 6 C D E F G sanef / sapn sanef services eurotoll Le Crossing 30, boulevard Gallieni 92130 Issy-les-Moulineaux, France Tel: +33 (0)1 41 90 59 00 www.sanefgroupe.com Operations Division BP 50073 60304 Senlis Cedex, France Tel: +33 (0)3 44 63 70 00 Fax: +33 (0)3 44 63 73 43 www.sanefgroupe.com [email protected] Le Crossing 30, boulevard Gallieni 92130 Issy-les-Moulineaux, France Tel: +33 (0)1 41 90 59 00 www.eurotoll.eu major toll collection projects Le Crossing 30, boulevard Gallieni 92130 Issy-les-Moulineaux, France Tel: +33 (0)1 41 90 59 00 sanef télécoms 9, rue Œhmichen BP 343 51688 Reims Cedex 2, France Tel: +33 (0)3 26 83 51 61 www.sanef-telecoms.com [email protected] Design-production: Photo credits: Philippe Frutier, Thomas Millet/Matteo, sanef photo library. sanef saba parkings France Le Crossing 30, boulevard Gallieni 92130 Issy-les-Moulineaux, France Tel: +33 (0)1 41 90 59 00 www.sanef-saba.fr [email protected]
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