Purchase Online: www.ahcapublications.org
Order Toll-free: 800-321-0343
Celebrate National
Nursing Home Week
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Celebrating the Journey
May 13–19, 2012
AHCA/NCAL 2012 Long Term Care Resource Catalog
2
NNHW spotlights nursing home residents and staff and
encourages all to celebrate those that make a positive
difference in their lives every day. A supportive and caring
environment, such as a nursing home, provides
enrichment for residents and families to continue growing,
learning, and teaching through various ways. Join us in
“Celebrating the Journey” and honoring all those who
contribute to our nation’s nursing homes—residents,
family members, employees, and volunteers.
Your planning guide and product catalog will arrive in late
winter!
For more information, visit www.NNHW.org.
Celebrate National
Assisted Living Week
Art for the Ages
September 9–15, 2012
NCAL established National Assisted Living Week®
(NALW) in 1995 as a way to promote assisted living
to the public. It provides a unique opportunity for
residents, families, staff, volunteers, and the
surrounding community to come together to
celebrate and enjoy a variety of events that show the
residents how much we care for and love them.
Every year, numerous local newspapers and
television stations cover NALW activities. NCAL
identifies the theme and then produces a planning
and product guide, a line of products with this year’s
logo, and sample materials for the media.
For information and updates, check out the website
at www.NALW.org.
The 2012 Planning Guide and Product Catalog will
be available in early June.
Invest in us and let us continue to advocate for you as we face more challenges than ever in
these critical times.
Guide to Resources
Order online!
www.AHCAPublications.org
AHCA FEATURED
PUBLICATIONS
It’s fast, easy, and convenient!
Our online bookstore gives you all the information you need about
our diverse and outstanding publications, and at prices that beat
our top competitors! You can also get more information on all of
our products, learn more about the authors, or download chapter
samples or the table of contents.
We update the site frequently with specials and new products, and
we’re open 24 hours a day, 7 days a week!
LTC SURVEY & REINFORCEMENT
4
HOW TO BE A NURSE ASSISTANT
6
RAI/MDS 3.0
10
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NEW TITLES FOR 2012
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CONSUMER RESOURCES BROCHURES
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in this brochure and mail with
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3
AHCA/NCAL 2012 Long Term Care Resource Catalog
The American Health Care Association (AHCA) is not like other long term care publishers.
When you purchase any of our products, you are helping to support the important work that
AHCA is doing in long term and post-acute care. AHCA’s mission is to work with you and
for you to improve the quality of long term health care all over the country, advancing
initiatives in Washington, improving regulatory oversight, maximizing patient reimbursement
rates, and working tirelessly on the issues that concern our members and all those individuals
who need long term health care.
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Why shop with us?
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The AHCA Long Term Care Survey—
Easy to Navigate, Easy to Carry
AHCA/NCAL 2012 Long Term Care Resource Catalog
4
The Long Term Care Survey is a must-have manual for all facilities that
want to stay current on the requirements and regulations needed to be
compliant. AHCA presents the complete CMS regulatory guidance and
survey information in a unique, clear, and easy-to-use format that you can
carry around with you and refer to often.
Colored sections help you find the information you need
quickly and easily.
Sections are color-coded for easy reference (white, blue, yellow, and green
paper). All recent CMS changes are in red type. Detailed tables of
contents are presented for Appendix P, Appendix PP, and Exhibits. A
comprehensive alphabetical index (Section II) integrates Appendix P,
Appendix PP, and Exhibits.
The requirements for long term care facilities’ participation in Medicare
and Medicaid programs are included:
• Section I: Regulations (42 CFR Part 483, Subpart B—
Requirement for LTC Facilities)
• Section II: Alphabetical Index (comprehensive index of Appendix P,
Appendix PP, and Exhibits)
• Section III: Survey Protocol (The Certification Process, 2712-2716)
• Section IV: Appendix P, Survey Procedures
• Section V: Appendix PP Guidance to Surveyors (in table format with
separate columns for F-tags, Regulations, and Guidance so you can
see at a glance how each relates to the other)
• Section VI: Exhibits and Forms
AHCA will update this book as CMS releases new updates.
Future updates are likely to include:
• Feeding Tubes
• End-of-life and Advance Directives
• Abuse and Neglect (F223 and F226)
Product #67751010 (Softbound)
AHCA Members $54.95
Non-members $64.95
LTC Survey, Binder: Includes Quarterly Updates
The binder version has exactly the same content as the traditional
paperback version yet it offers additional conveniences. Need to bring
only a section of the survey on a site visit? You can remove pages or
sections of the survey easily, without damaging the book. You can also
insert your own notes or reference information. And, when you buy the
binder version, you will receive one year of updates. Each update
replaces the entire contents of the binder. When CMS comes out with
new regulations, we will automatically send you the new material for that
quarter, at no additional cost to you.
Product #6775B (Binder/Subscription)
AHCA Members $139.95
Non-members $159.95
Subscription Renewal Fees
AHCA Members $50.95
Non-members $60.95
Note: Updates are determined by
CMS and not AHCA. If no updates are
released, AHCA will not ship anything
for the quarterly period.
All information
organized in an
easy-to-follow
table format
Definitions
in bold type
The Long Term Care Enforcement Procedures
Knowledge of CMS enforcement processes and remedies is critical for
survey preparation. The 2010 edition includes the most recent changes
CMS has made through November 2010 with a revised Chapter 7 of the
SOM (effective Sept. 10, 2010), revised versions of forms 672, 802, and
805 (effective Oct. 1, 2010), and revised (2008) forms 855B and 855R
Contents include:
• Section I: Regulations (42 CFR Part 488, Subparts E and F)
• Section II: Survey and Enforcement Process for SNFs and NFs
(chapter 7 of the SOM)
• Section III: Exhibits and Forms
• Section IV: Appendices (CMS Form 855-B, CMS Form 855R,
Appendix Q of SOM, Guidelines for Determining Immediate
Jeopardy)
Product #6236
AHCA Members $35.95
Non-members $40.95
SAVE!
Order The Long Term Care Survey
and The Long Term Care Enforcement
Procedures as a set and save!
Product #6180 (Softbound)
AHCA Members $66.95
Non-members $86.95
AHCA/NCAL 2012 Long Term Care Resource Catalog
5
Product #6179
AHCA Members $25.95
Non-members $35.95
The ICF/MR Survey
Gain a better understanding of the survey process so you can be fully
prepared and avoid compliance problems. This manual contains
documents from CMS for use in the survey process for intermediate care
facilities for the mentally retarded. Easy to navigate and search, the
ICF/MR format matches the LTC Survey: use
of green paper for the W-tags so you can find
them easily, a new 3-column format, and red
type to show the latest CMS changes. It has
larger type, different type sizes, indentation,
spaces, and bold and italic type throughout.
Tables of contents and pagination in
Appendix J (introduction and W-tags) and
Appendix Q (Immediate Jeopardy) help you
find what the information you seek quickly
and easily.
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The date of changes
clearly marked
in italics
AHCA Brings You the 5th Edition of the Best
CNA Training Curriculum on the Market!
Order Online: ahcapublications.org · Order Toll-free: 800-321-0343
AHCA understands the value that a well-trained CNA brings to the quality of your facility. So don’t compromise on the
quality of your CNA training. Find out why this curriculum is used all over the country.
How To Be a Nurse Assistant
• Meets state requirements and guidelines
• Emphasizes person-centered care to bring out the best in the CNA and the resident
• Contains over 500 full-color photos and illustrations
• Clearly teaches the skills and procedures that every CNA must know
How To Be a Nurse Assistant,
5th Edition Student Textbook
For more than a decade, the How To Be a Nurse Assistant
curriculum has provided the most thorough, resident-centered
training available, and the fifth edition continues that tradition.
Written and developed by registered nurses with over 25 years of
experience, it helps the instructor bring out the best in every
student.
Topics covered include:
• Long term, subacute, prenatal, and postnatal care
• Applications of OBRA
• Step-by-step procedures and critical finishing steps
• How to communicate and interact effectively with residents
and co-workers
• Preparing for the certification exam
The fifth edition is updated with current federal regulations, has
a revised CPR section, and new chapters on customer service and
understanding the survey process. It uniquely prepares CNAs to
provide mindful, quality care that enhances quality of life.
AHCA/NCAL 2012 Long Term Care Resource Catalog
6
Product #8226
AHCA Members $45.95
Non-members $59.95
How To Be a Nurse Assistant,
5th Edition Student Workbook
The workbook is designed to accompany the textbook and helps
students to master their caregiving skills and process what they
are learning in the course. With a variety of quizzes and exercises
that go with every chapter of the textbook, students can assess
their comprehension, and instructors can see what areas need
more review. The 60-question practice exam and skills checklist
at the end of the workbook will ensure that students are fully
prepared for their certification exams.
Product #8227
AHCA Members $19.95
Non-members $23.95
How To Be a Nurse Assistant,
5th Edition Skills Video
The this 80-minute DVD clearly demonstrates key skills and
procedures so students can provide the highest quality of care
possible with mindfulness and a positive attitude. The video was
shot on location in a real nursing home with real CNAs. It covers
the common preparation and completion steps for various
procedures and includes 13 specific skills that CNAs must know: • Hand washing
• Making an occupied bed
• Moving up in bed when your resident is unable to help
• Turning a resident from supine to side lying for personal care
• The stand pivot transfer
• Moving your resident with a mechanical lift
• Denture care
• Shaving your male resident
• Care of fingernails
• Assisting your resident with meals
• Feeding your resident
• Range of motion (ROM) [elbow, wrist, hand]
• Assisting with walking
Product #8229
AHCA Members $35.95
Non-members $45.95
How To Be a Nurse Assistant,
5th Edition Instructor’s Kit
The Instructor’s Kit includes the Instructor’s Manual,
the student textbook, and the DVD of the Skills Video.
The fifth edition of the Instructor’s Manual makes teaching the
How To Be a Nurse Assistant curriculum easy. Special sections on
addressing low literacy learners and ESL students, understanding
cultural differences and conflicts, and teaching skills and
procedures in different settings help the instructor be prepared
for the challenges they may face during the training program. In
addition, suggested schedules are included for planning and
teaching 75-, 100-, 120-, and 150-hour nursing assistant
programs. The manual also provides test-taking strategies, a
practice exam, and answers to all the questions in the student
textbook and the student workbook.
The accompanying CD-ROM includes MS Word files with lesson
plans for every chapter that you can download, print, or
customize to fit your needs. There are also curriculum outlines
for each chapter and an Excel file that lists every state’s
requirements by topic so you can see that this curriculum meets
and exceeds your states standards.
Product #8228K
AHCA Members $145.95
Non-members $160.95
7
AHCA/NCAL 2012 Long Term Care Resource Catalog
Product #8226P
AHCA Members $60.95
Non-members $75.95
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How To Be a Nurse Assistant,
5th Edition Combo Pack
Get the student textbook and the student workbook—everything
your students need to get certified as CNAs—for one low price!
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CNA Certificate
This 8x10 certificate is the perfect way to
recognize nurse assistants who have
completed their training.
Sold in packages of 10.
Product #8226C
AHCA Members $5.45
Non-members $8.45
CNA Pin
Reward your students as they complete
their CNA training with this lovely pin.
The pin is 3/4’” in diameter.
Product #4689
AHCA Members $4.50
Non-members $7.50
This certificate is awarded to
Fo r s u c c e s s f u l l y c o m p l e t i n g t h e a p p r o v e d n u r s e a s s i s t a n t
training and competency evaluation program conducted at
Administrator
Facility
Date
AHCA/NCAL 2012 Long Term Care Resource Catalog
8
How To Be a Nurse Assistant, 5th Edition Training Library
The training library has everything you need to teach a complete course. It includes 10 student textbooks,
10 student workbooks, an instructor’s manual with CD-ROM, the DVD of the skills video, 10 Nursing Assistant’s
Survival Guides, 10 CNA Certificates, and 10 CNA Pins. All of this is available to you in one package at a
significantly reduced rate!
Product #8228L
AHCA Members $700.00
Non-members $850.00
Order Online: ahcapublications.org · Order Toll-free: 800-321-0343
How To Be a Nurse Assistant is Still the Best Value
in CNA Training Materials.
Comprehensive yet easy to read, you get more than your money’s worth. Bulk discounts are available.
Order 10-15 books and receive 10% off.
Order 16-24 books and receive 15% off.
Order 25 or more books and receive 25% off.
To request a desk review copy of the textbook, please contact Danielle Levitan at [email protected].
For more information about the How To Be a Nurse Assistant curriculum, or to download a chapter sample or the
table of contents, visit us online at www.AHCAPublications.org. You can also learn more about the authors and see
the savings you get with bulk discounts!
AHCA/NCAL 2012 Long Term Care Resource Catalog
9
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AHCA/NCAL 2012 Long Term Care Resource Catalog
10
Now there are three easy
ways to get the RAI/MDS
3.0 Manual you need.
AHCA always makes sure to bring you the most current information
that CMS has released, and then we deliver it to you in the manner
you’ve come to expect—clearly organized, clean, and easy to use. Now,
with the CMS Long-Term Care Resident Assessment Instrument:
User’s Manual for MDS 3.0, you get all that and more. We have three
different choices so you can choose the combination that best meets
your needs…
Binder with Tabs
Get the RAI/MDS 3.0 in binder format with 49
color-coded tab sections for easy reference.
Three-ring binder allows quick access to forms
for Resident Assessments and other operational
issues.
Chapters include:
• Resident Assessment Instrument (RAI)
• Assessments for the RAI
• Overview to the Item-by-Item Guide to the
MDS 3.0 (21 parts)
• Care Areas Assessment (CAA) Process and
Care Planning
• Submission and Correction of the MDS
Assessments
• Medicare Skilled Nursing Facility
Prospective Payment Systems (PPS)
Appendices include:
• Glossary and Common Acronyms
• State Agency and CMS Regional Office
RAI/MDS Contacts
• Care Area Assessment (CAA) Resources
• Interviewing to Increase Resident Voice in
MDS Assessments
• Cognitive Performance Scale (CPS) Scoring
Rules
• MDS 3.0 Draft Matrix
• References
• Forms
Also includes a CD-ROM for quick searches.
Product #5011
AHCA Members $59.95
Non-members $74.95
Product #5011S
AHCA Members $160.95
Non-members $174.95
E-Book with Electronic Updates
The RAI/MDS 3.0 manual is now available as an
“electronic” book. With a click of the mouse, you
can instantly access 49 tabbed sections of the
manual. Users can flip back and fourth with ease
while locating key information and printable
forms. All MDS 3.0 E-Book customers will get
access to a new E-Book on a quarterly basis at
no additional charge. Please note that the MDS
E-Book will be updated quarterly if CMS
releases content changes. If no content changes,
AHCA will not release an E-Book for that
quarter. Product #5011E
AHCA Members $35.95
Non-members $49.95
Order Online: ahcapublications.org · Order Toll-free: 800-321-0343
Note: Updates are determined by CMS and not
AHCA. If no updates are released, AHCA will
not ship anything for the quarterly period.
11
AHCA/NCAL 2012 Long Term Care Resource Catalog
Binder with Tabs and Subscription
with Printed Updates
Get all the benefits of the three-ring binder, plus
quarterly printed updates for a year. No need to
contact us for the latest information; when CMS
releases new information, we’ll automatically
send you printed pages of the updated material.
All you need to do is swap out the old material
and you’ve got the most up-to-date edition at a
fraction of the price. A CD-ROM for quick
searches is also included.
New Titles for 2012
Order Online: ahcapublications.org · Order Toll-free: 800-321-0343
CARE PRACTICE
AHCA/NCAL 2012 Long Term Care Resource Catalog
12
2012 PDR Nurse’s Drug
Handbook
The 2012 edition clearly describes
the most important information for
over 770 of the latest and most
common FDA-approved drugs.
Each entry provides a wealth of
information concerning drug
action, pharmacokinetics, dosage,
interactions, and contraindications.
Clear guidelines are also provided
for administration of drugs,
communication with clients, and
nursing considerations. This
edition offers even more convenience with an iPhone®/iPod®
touch Application that places the complete drug guide at
your fingertips with enhanced search options.
Product #8027
Price: $35.95
Clinical Pain Management:
An Essential Handbook for
Long-Term Care Nurses
Learn to identify, assess, and treat
resident pain in your facility using
procedures that comply with CMS
regulations. Written from a clinical
perspective, this book and CDROM give you clinical procedures
to recognize and assess pain, as
well as provide descriptions of
different pain treatments along
with their respective side effects and protocols. You will be
able to make effective pain management an important part
of your resident care plans.
Product #8240
Price: $129.00
The Long-Term Care
Restorative Nursing
Desk Reference
Restorative nursing is an essential
part of reimbursement,
compliance, and the quality of life
of your residents. Improper care
planning or unclear documentation
can negatively impact resident care
and your bottom line.
The Long-Term Care Restorative
Nursing Desk Reference is a new all-inclusive desk reference
that describes the clinical aspects of restorative nursing in
detail and provides a much-needed guide for nurses in a
long term care facility. This resource makes it easy to find
instant answers to questions you may have about
maintaining or developing your restorative program.
The Long-Term Care Restorative Nursing Desk Reference
offers the help you need to create or sustain an effective
restorative care program that puts your resident’s needs
first. This text also comes with a CD-ROM.
Product #8241
Price: $149.00
Creative Mind Play Collections
Activity staff will love the fun, games, and ideas packed into
these CD-ROM collections that help excite the brains of
young and old alike! Drawn from author Kathy Laurenhue’s
successful Brain Aerobics Weekly publication, each CDROM contains an engaging assortment of original trivia
quizzes, exercises in creativity,
word games, discussion topics, and
more. You can print and use these
materials anytime to stimulate
memory, problem solving,
creativity, humor, and relaxation.
Collection 1: Bonus Feature:
Keys to Brain Health
Product #8245
Price: $47.95
Collection 2: Bonus Feature:
Adapting Activities for
People with Dementia
Product #8246
Price: $47.95
Falls in Older People:
Prevention & Management,
Fourth Edition
With case studies and tie-ins to
MDS, this easy-to-read manual is
an essential resource for nursing
and direct care staff as well as
geriatricians, allied health
professionals, administrators, and
professional and family caregivers.
It provides comprehensive practical
strategies, assessment tools, and
management practices that help prevent and manage falls in
hospitals and long term care settings. Now in its fourth
edition, the award-winning Falls in Older People explores
the internal and external causes of falls, analyzes their
consequences, provides clinical assessments for actual falls
as well as risks for falling, and promotes an interdisciplinary
approach to falls management.
Product #8247
Price: $34.95
Whole Person Dementia
Assessment
This groundbreaking book shows
health care professionals who care
for those with dementia how to
provide more productive
consultations that will result in
better outcomes. Blending
traditional clinical evaluation
procedures with more personcentered approaches, Whole Person
Dementia Assessment details how
to assess a person’s cognitive
deficits while also discovering and emphasizing his/her
remaining strengths and abilities. Best-practice assessment
tools are recommended and provided, including a
comprehensive, whole-person interview form. Whole Person
Dementia Assessment sets the stage for more constructive
interventions, better care, and a higher quality of life by
providing a richer understanding of the person and the way
the disease is affecting him/her.
Product #8244
Price: $34.95
Product #8234
Price: $45.00
Evidence-Based Geriatric
Nursing Protocols for Best
Practice, Fourth Edition
One of the premier reference books
for geriatric nurses in hospital,
long-term, and community
settings, the fourth edition has the
most current, evidence-based
protocols for care of common
clinical conditions and issues in
elderly patients. Designed to
improve the quality, outcomes, and
cost-effectiveness of health care,
these guidelines are the result of collaboration between
leading practitioners and educators in geriatric nursing and
New York University College of Nursing. Protocols are
organized in a consistent format for ease of use, and each
includes an overview, evidence-based assessment and
intervention strategies, and an illustrative case study with
discussion. Additionally, each protocol is embedded within
the chapter text, providing the context and detailed
evidence for the protocol. Each chapter contains resources
for further study.
Product #8233
Price: $80.00
Overcoming Obstacles
to Oral Health
This package of training materials
was designed by a national advisory
committee to engage direct
caregivers and facility
administrators and/or trainers in
long term facilities. The direct
caregiver training materials are
designed to engage direct
caregivers in maintaining oral
health of people for whom they are caring. The material for
administrators and trainers provides suggestions for facility
administrators, directors, supervisors, and trainers about
how to create and implement an oral health program in an
organization.
The training program is contained on two discs, a CD and a
DVD.
End of Life: Nursing
Solutions for Death
With Dignity
This professional clinical guide
presents detailed implementation
strategies for accommodating dying
persons and their loved ones. Using
various cases as examples, it
illustrates the need for a dignified
Product #8232
Price: $129.95
Overcoming Obstacles
to Oral Health Workbook
Product #8232W
Price: $25.00
Order Online: ahcapublications.org · Order Toll-free: 800-321-0343
Product #8249
Price: $32.95
death and advocates for the use of a Golden Room—a place
for dying that facilitates a dignified, peaceful, and profound
experience for dying persons and their loved ones.
13
AHCA/NCAL 2012 Long Term Care Resource Catalog
Dementia Beyond Drugs:
Changing the Culture
of Care
Learn what it takes to effect real
culture change within residential
care settings while reducing the
administration of psychotropic
drugs in the symptomatic
treatment of dementia. Dr. G. Allen
Power, board-certified internist,
geriatrician, nursing home
practitioner, and Eden Alternative™
Educator, challenges all care
providers working with individuals with dementia to
undertake a true operational change. You will learn how to
embrace more humanistic, enlightened practices that
address the most common challenges in caring for people
who live with dementia. Overcome communication
challenges, minimize anxiety and depression, root out the
causes of wandering, and gain insights into paranoia and
delusions so that you can learn to treat individuals with
dementia as the human beings that they are rather than
letting their dementia define them.
Order Online: ahcapublications.org · Order Toll-free: 800-321-0343
MANAGEMENT & LEADERSHIP
AHCA/NCAL 2012 Long Term Care Resource Catalog
14
Cases in Health Services
Management
28 challenging cases cover pivotal
issues that most health care
administrators and managers are
likely to encounter at some point in
their work—quality improvement,
strategic planning, ethical
dilemmas, organizational
dynamics, cost–benefit analyses,
resource utilization, and more.
Providing an exceptional
framework for decision-making
and debate, Cases in Health Services Management is an
outstanding casebook that provokes thought and discussion.
Product #8248
Price: $59.95
Practical Management
for Charge Nurses
Health care professionals are
constantly working to balance a
busy load with a dynamic
environment. Keeping staff
motivated throughout the workday
and being on top of the many
changing issues is paramount to
success. This book lights the way
for supervisors to communicate
more effectively with their staff and
lead successfully. Using practical examples, the book
illustrates how to inspire and motivate your staff, manage
your time, and resolve conflicts all while providing quality
health care to patients.
Product #8231
Price: $10.95
Empowered Work Teams in
Long-Term Care: Strategies
for Improving Outcomes for
Residents and Staff
Based on years of research, this
practical guide illustrates the farreaching benefits of empowered
work teams in long term care
organizations and explains in
everyday terms how to implement
the concept. The authors present a
fully-validated model for
introducing the empowered work
team concept to direct care staff, gaining support from the
administration, and supervising the teamwork process over
time. Hands-on tools include assessment forms, staff
training materials, and step-by-step implementation
guidelines. Guidance and troubleshooting tips are provided
in the resource’s final chapter. Facility and program
administrators, directors of nursing, staff supervisors, and
team leaders will find this guidebook an invaluable tool for
nurturing a more effective and motivated staff and, as a
result, an improved care environment.
Product #8250
Price: $34.95
The Resilient Nurse:
Empowering Your Practice
With the tools from this book,
readers will be able to gain the
strength and tactics to break the
cycles of hostility and workplace
negativity, and thereby change the
health system and provide better
care for their clients. Specific
resilience strategies and solutions
are given for coping with complex
clients, grief, tensions with coworkers, and more, helping those
who work in the field of health care to deal with challenges
in the workplace with grace and confidence.
Product #8236
Price: $40.00
Meeting the Leadership
Challenge in Long-Term
Care: What You Do Matters
With practical, commonsense,
easy-to-implement approaches,
this book shows you how to make
your organization more successful,
efficient, and stable, whether it is
currently struggling or thriving.
The authors guide you to get and
keep the right staff, reduce staff
stress and promote solid teamwork,
build a positive chain of leadership
that brings out the best in your staff, use quality
improvement and culture change practices to achieve high
performance, and more. You will learn how to be a more
effective leader and increase staff, family, and resident
satisfaction.
Product #8179
Price: $48.95
Assisted Living
Administration
and Management: Effective
Practices and Model
Programs in Elder Care
This landmark reference contains
practical guidelines for operating
assisted living facilities. It offers
advice on hiring and training staff,
architecture and space
management, and more. It is
QUALITY SERVICES
Quality Assisted Living:
Informing Practice Through
Research
This book uniquely explores the
lives of those who inhabit assisted
living facilities, seeking to
understand and evaluate their
perceived ideas of what constitutes
quality of life. It provides results
from a National Institute on Agingfunded study that gathered
information from not only
residents, but also staff and family
members, to help better understand how quality of life
should be conceived and evaluated. The volume provides
concrete suggestions for reframing problems in order to find
better solutions. Plentiful stories and quotations are used to
identity those elements of assisted living that are most
conducive to a satisfying quality of life. The authors also
address how this research has led to a consideration of
quality as a process rather than as a single condition.
Product #8237
Price: $50.00
Product #8239
Price: $129.00
The Executive Guide to
Understanding and
Implementing Baldrige in
Healthcare: Evidence-Based
Excellence
This book identifies a set of
common best practices and focuses
on nine essential systems that cut
across the seven categories of the
Malcolm Baldrige Criteria for
Performing Excellence. The
examples and case studies
described in the book show a range
of health care organizations, large and small. It also gives
very practical strategies on how to get the results you seek
quickly yet sustainably so you that you gain an edge on your
competition.
Product #8230
Price: $29.95
Ending Hospital
Readmissions:
A Blueprint for SNFs
This book will show you the true
financial consequences of
unchecked resident readmission and
provide you with the tools to do
something about it! It delivers
several practical strategies your
facility can employ, such as
enhanced resident assessment and
documentation policies, provider
partnerships that improve transitions of care, staff
education tools, and methods to achieve resident and staff
involvement. You’ll learn how to ensure smooth care
transitions through resident education and effective
communication with staff and other care providers, reduce
costs associated with rehospitalizations, and maintain or
improve the resident’s quality of life.
Product #8238
Price: $129.00
Order Online: ahcapublications.org · Order Toll-free: 800-321-0343
Product #8235
Price: $70.00
Care Area Assessments:
Culture Change for Process
and Outcome Improvement
Maximize your existing resources to
improve your CAA processes and
facilitate culture change involving
your entire interdisciplinary team
(IDT). Care Area Assessments helps
you learn communication strategies
that will streamline information to
the entire IDT, so that direct
caregivers are better able to respond
immediately and appropriately. Additionally, all 20 CAAs
are clearly reviewed, providing you with a detailed plan of
what to look for during your assessments and how to
accurately and efficiently complete them. You will be able to
implement a strategic plan that embraces person-centered
care and improves resident outcomes.
15
AHCA/NCAL 2012 Long Term Care Resource Catalog
conveniently organized to cover the most crucial aspects of
management including organization, human resources,
business and finance, environment, and resident care.
Effective practices and model programs in elder care that
are currently in use by facilities in the United States today
are highlighted and analyzed. In addition, the book
discusses key issues in environmental management such as
accessibility, physical plant maintenance, and disaster
preparedness.
Order Online: ahcapublications.org · Order Toll-free: 800-321-0343
PAYMENT & REIMBURSEMENT
AHCA/NCAL 2012 Long Term Care Resource Catalog
16
ICD-9-CM 2012 Payer Edition
Includes ICD-9-CM Volumes 1 & 2
diagnosis codes and Volume 3 procedure
codes in a single, compact, space-saving,
thumb-indexed and color-coded book,
with a comprehensive diagnosis coding
tutorial and full-color anatomical charts.
• Improve your diagnosis code
accuracy with our color coding and
symbol notation system
• Locate ICD-9-CM diagnosis codes faster
with thumb indexing
• Book lays flat on your desk and stays open
during use
• Anatomical illustrations help relate
diagnosis codes to organ system
• Includes a comprehensive diagnosis coding
tutorial
• Save valuable desk space with our compact
6” x 9” book
Product #8026
Price: $94.95
COMPLIANCE & REGULATION
The Long-Term Care Skilled
Services: Applying Medicare's
Rules to Clinical Practice
This book illustrates the role played by
nurses, therapists, and MDS
coordinators in the application and
documentation of resident care. Don’t
miss out on the benefits and
reimbursement you deserve, with clear,
easy-to-understand examples and
explanations of the right way to
manage the skilled services process.
• Increase your skilled census and improve your facility's
reputation with the support of your entire staff
• Avoid under- and overpayments from Medicare with
easy-to-understand explanations of complex rules
and regulations
• Provide necessary skilled services to each resident
through a complete understanding of eligibility
requirements
• Accurately document skilled services using proven,
time-saving solutions
• Properly assess skilled services under the MDS 3.0
• Improve communication to increase resident and
family satisfaction
• Reduce audit risk and prove medical necessity through
accurate documentation
Product #8243
Price: $129.00
Additional Titles
AHCAPublications.org continues to carry numerous titles
on a variety of subjects to meet all of your long term care
and assisted living needs.
Browse our complete selection or get
more information on any of our titles at
www.AHCAPublications.org.
Senior Living University
Orientation to
Assisted Living
Written materials are presented in
short modules estimated to take
15-30 minutes each to complete.
Materials are designed to
communicate clearly and to
maximize retention. Review
questions are provided as
reinforcement throughout the
course. A final exam reviews the
entire course. This product comes with an Instructor’s
Guide, Participant’s Guide, and an exam.
Contents covers topics such as:
• What assisted living residents need
• What families of assisted living residents need
• Residents’ rights
• Customer service
• Dining and assisting with meals
• Understanding nutritional requirements for residents
• Understanding fluid requirements for residents
• Changes in eating and drinking due to aging
Product #6918
NCAL Members $130.00
Non-Members $150.00
ADDITIONAL PARTICIPANT GUIDES
(sold individually)
Product #6918A
NCAL Members $30.00
Non-Members $35.00
Leadership, Management,
and Operations
Product #8185, NCAL Members $355.00
Non-Members $375.00
Assisted Living Policy Manual
Product #6926, NCAL Members $375.00
Non-Members $425.00
OSHA and Safety Training
for Assisted Living
Product #8139, NCAL Members $130.00
Non-Members $150.00
Finding Fitness, DVD, and
Exercise Essentials, book
Product #8172, NCAL Members $195.00
Non-Members $210.00
Customer Service in Assisted Living:
A Leader’s Guide to Energizing Your
Customer Service Team
Product #6922, NCAL Members $195.00
Non-Members $210.00
Medication Training for Assisted Living
Product #6919, NCAL Members $95.00
Non-Members $110.00
Alzheimer’s/Dementia Care
for Assisted Living,
Product #6920, NCAL Members $130.00
Non-Members $150.00
End-of-Life Care in Assisted Living,
Product #6921, NCAL Members $95.00
Non-Members $125.00
Sales and Marketing for Assisted Living/
The Sales Manual for Assisted Living and
The Assisted Living Marketing Plan
Product #6927, NCAL Members $300.00
Non-Members $325.00
Reducing Resident Falls
Product #8140D, NCAL Members $95.00
Non-Members $115.00
Vital Signs, Part 1: Temperature, Pulse,
and Respiration
Product #6932D, NCAL Members $75.00
Non-Members $85.00
Vital Signs, Part 2: Blood Pressure
and Weight
Product #6933D, NCAL Members $75.00
Non-Members $85.00
Infection Control: Succeeding
with Safety
Product #8141D, NCAL Members $95.00
Non-Members $115.00
Dining Services: It’s Not Just Food
Product #6931D, NCAL Members $75.00
Non-Members $85.00
Back Safety
Product #8029D, NCAL Members $75.00
Non-Members $85.00
Introduction To Alzheimer’s Disease
Product #6934D, NCAL Members $75.00
Non-Members $85.00
Communicating with Residents
Who Have Alzheimer’s Disease
Product #6936D, NCAL Members $75.00
Non-Members $85.00
Resisting Care… Putting Yourself
in Their Shoes
Product #6937D, NCAL Members $75.00
Non-Members $85.00
Agitation…It’s a Sign
Product #6938D, NCAL Members $75.00
Non-Members $85.00
Senior Living University DVDs
Medication Management
in Assisted Living
Product #6939D, NCAL Members $75.00
Non-Members $85.00
Fire Safety in Assisted Living
Product #8183, NCAL Members $75.00
Non-Members $85.00
Wandering…Is It a Problem?
Product #6935D, NCAL Members $75.00
Non-Members $85.00
Assisted Living: New Approach to Care
Product #6929D, NCAL Members $75.00
Non-Members $85.00
Order Online: ahcapublications.org · Order Toll-free: 800-321-0343
Management Library for
Executive Directors
Product #8184, NCAL Members $355.00
Non-Members $375
Aging Sensitivity
Product #6930D, NCAL Members $75.00
Non-Members $85.00
17
AHCA/NCAL 2012 Long Term Care Resource Catalog
Senior Living University Manuals
Order Online: ahcapublications.org · Order Toll-free: 800-321-0343
Psychosocial Care
Product #8176, $79.00 (F-TAGS 155, 156)
The Care and Compliance Group has partnered
with AHCA to offer these special DVDs to our
customers at a discounted rate. For more
information about any of these products,
please visit AHCAPublications.org.
Movement and Music: Activities for
Caregivers (includes workbook)
Product #8181, $99.00
Understanding
Mental Illness:
Depression
Product #8180, $79.00
Activities: Encouraging
Resident Participation
Product #8182, $79.00
ASSISTED LIVING
Assisted Living: Comprehensive
Documentation System
Product #7220R, $140.00
The Resident Assistant’s Survival Guide
Product #6251, $18.95
Activities of Daily Living:
9 Ways to NOT Get Hurt!
Product #6757D, $99.00
18
AHCA/NCAL 2012 Long Term Care Resource Catalog
End of Life
Product #8178, $79.00
Sharpening Our Focus, Enhancing Their Lives:
An Assisted Living Personal Care Attendant
Program
Instructor’s Manual, Product #6942, $299.95
Student Textbook, Product #6943, $34.95
2009 Overview of Assisted Living
(Facts and Trends)
Product #6960, NCAL Members $75.00
Non-members $125.00
Assisted Living: What You Need to Know
Product #6817, NCAL Members $19.95
Non-members $23.95
Disaster Preparedness Guide
for Assisted Living Facilities
Product #6961, NCAL Members $75.00
Non-members $100.00
Moving Into an Assisted
Living Residence: Making
a Successful Transition
Moving into an assisted living facility may
prompt many questions. This resource helps
ease the transition for new residents by
offering advice from current residents of
assisted living facilities around the country.
Product #1483
Price: NCAL Members $21.95/pack
Non-members $24.95/pack
Choosing an Assisted Living
Residence
Choosing an assisted living or residential
care facility can be challenging for
prospective residents and their families. This
brochure helps consumers make educated
choices and guides them through the
selection process.
Product #1434
Price: NCAL Members $21.95/pack
Non-members $24.95/pack
STAFFING & RETENTION
MANAGEMENT & LEADERSHIP
NEW
EDITION COMING
MAY 2012
CNA Mentoring Made Easy
This book offers CNAs the support
of trained and experienced mentors
to guide their way as they develop
into quality health care
professionals. Implementing this
program can help you reduce your
facility’s CNA turnover rate, save
money and build a more competent
staff. You’ll have happier residents
and a higher quality facility as a
result!
Product #6706
Price: AHCA Members $59.95
Non-members $81.95
CNA Career Ladder Made Easy
Product #6707, AHCA Members $70.95
Non-members $90.95
Teaching Cultural Competence
in Nursing and Health Care
Product #8173, $75.00
Recognizing Diversity
Product #8177, $79.00
Managing Cultural Differences
Product #6852, AHCA Members $60.95
Non-members $74.95
Making a Difference: Volunteering
in Long Term Care
Product #6856D, $99.00
Activities of Daily Living
Product #6757D, $99.00
Nursing Home
Administration, 6th Edition
The sixth edition contains essential
information to prepare you for
licensure and employment as a
nursing home administrator. It
addresses all regulatory pieces of
information and provides readers
with an overview of the entire
process of managing a nursing
facility.
Updated to reflect the most
accurate legislation and regulations, Nursing Home
Administration serves as a roadmap for studying and
understanding all the various requirements in LTC—
management, human resources, finance and business,
industry laws and regulations, and patient care. It
demonstrates how all components fit together to form the
coordinated activity required of a successful SNF
administrator.
NEW
EDITION COMING
JAN 2012
Product #8032
Price: $95.00
Order Online: ahcapublications.org · Order Toll-free: 800-321-0343
Product #6194
Price: $19.95
Representing All of Us: The Role of
the Safety Committee
Product #6858D, $99.00
19
Leading the Way:
The Busy Nurse’s Guide
to Supervision in Long-Term
Care, 3rd Edition
Expanded and Revised, Leading the
Way: The Busy Nurse’s Guide to
Supervision in Long-Term Care, 3rd
Edition, gives charge nurses and
supervisors the tools they need to
experience and create success in
any long term care environment.
This easy-to-read handbook
applies proven methods from the latest research, and covers
everything from mentoring and motivating employees to
dealing with job stress and ethical dilemmas. Succinct yet
thorough, it delivers the essentials of management and
leadership including team building, communication, staff
development, performance issues, and organization, all with
a specific, long term care focus. New discussions on
effectively managing conflict, diffusing tension with humor,
and achieving work/life balance make this always-popular
text even more useful.
Product #5086
Price: $28.95
AHCA/NCAL 2012 Long Term Care Resource Catalog
The Nursing Assistant’s
Survival Guide
With simple, no-nonsense language
and lighthearted illustrations, this
guide offers your CNAs step-bystep information about how to
handle challenges that so often lead
to burnout and turnover. Specific
problems addressed include
managing job stress, dealing with
death on the job, being a good
communicator, relating to family
members, and working with
aggressive residents.
Safety Matters
Product #6857D, $99.00
Handbook of Long Term Care
Administration and Policy
Product #8080, $89.95
Managing Long-Term Care
Product #6859, $50.00
Order Online: ahcapublications.org · Order Toll-free: 800-321-0343
Becoming an Effective Health Care Manager
Product #6860, $34.95
AHCA/NCAL 2012 Long Term Care Resource Catalog
20
The Personal Side of Leadership
Product #8078, AHCA Members $8.00
Non-members $15.00
Reclaiming the Passion: Stories That
Celebrate the Essence of Nursing
Product #8076, $15.95
Ethics in Health Services Management
Product #6794, $54.95
DISASTER & MANAGEMENT PLANNING
Resident Evacuation
Documents
These bright red, 10”x13”,
waterproof “Resident Evacuation
Documents,” or RED envelopes,
were designed by AHCA’s Disaster
Planning Committee to assist
facilities to evacuate residents in
emergencies. The RED envelope is
pre-printed with the basic
information that should go with a
resident in an evacuation, e.g.,
allergies, a photo, emergency contact numbers, etc. In
addition to its value during an emergency evacuation, it also
provides an opportunity to talk with residents and their
families, at the time of admission, about a facility’s
emergency evacuation plan. No facility should be without
this simple and effective tool for evacuation.
Product #8107A (100 count)
Price: AHCA Members $170.00
Non-members $188.00
Product #8107B (200 count)
Price: AHCA Members $340.00
Non-members $375.00
Product #8107C (250 count)
Price: AHCA Members $426.00
Non-members $468.00
Emergency Management
Guide for Nursing Homes
This guide provides an established
format for developing a basic plan,
offers direction for developing
standard operating procedures for
use during an emergency, and
addresses specific hazards that may
threaten a facility. The concepts
included and the step-by-step
planning process are designed to
assist nursing homes to become
proficient in developing, conducting, and evaluating
preparedness exercises that meet the Homeland Security
Exercise and Evaluation Program standards.
Product #6844
Price: AHCA Members $75.00
Non-members $100.00 (F-TAGS 517, 518)
Fire Safety in Long Term Care Facilities,
Instructor’s Kit
Product #6732, AHCA Members $55.95
Non-members $74.95
Fire Safety in Long Term Care Facilities,
Participant Coursebook
Product #6733, AHCA Members $35.95
Non-members $45.95
Fire, Building, and Life Safety Code
Documentation
Product #8127, AHCA Members $45.00
Non-members $75.00 (F-TAGS 517, 518)
Just in Case: Emergency Readiness for Older
Adults and Caregivers
Product #6983ED, $59.95 (F-TAGS 517, 518)
Dietary Disaster Plan
Product #6870, $74.95 (F-TAGS 517, 518)
Each guideline sold separately: $20.00.
The complete set of 22 guidelines:
Product #6872, $366.00
Acute Change of Condition
in the Long Term Care Setting
Product #6872A
Altered Nutritional Status
Product #6872C (F-TAGS 325, 326, 360)
Anemia in the Long Term Care Setting
Product #6872W
Common Infections in the
Long Term Care Setting
Product #6872D (F-TAG 441)
Falls and Fall Risk
Product #6872I (F-TAG 323)
Gastrointestinal Disorders
in the Long Term Care Setting
Product #6872V
Health Maintenance in the
Long Term Care Setting
Product #6872X
Heart Failure
Product #6872K
Osteoporosis and Fracture Prevention
in the Long Term Care Setting
Product #6872M
Pain Management in the
Long Term Care Setting
Product #6872N
Parkinson’s Disease
Product #6872O
Pharmacotherapy Companion to Depression
Product #6872P (F-TAGS 319, 329)
Pressure Ulcers
Product #6872Q (F-TAG 314)
COPD Management in the
Long Term Care Setting
Product #6872E
Sleep Disorders in the Long Term Care
Setting
Product #6872U
Dehydration and Fluid Maintenance
Product #6872F (F-TAG 327)
Stroke Management and Prevention
in the Long Term Care Setting
Product #6872S (F-TAG 315)
Delirium and Problem Behavior
in the Long Term Care Setting
Product #6872B (F-TAG 319)
Dementia in the Long Term Care Setting
Product #6872G (F-TAG 319)
Depression
Product #6872H (F-TAG 319)
Urinary Incontinence
Product #6872T
Order Online: ahcapublications.org · Order Toll-free: 800-321-0343
In cooperation with the American Medical Directors
Association (AMDA), AHCA offers the AMDA’s line of
Clinical Guidelines listed below. Each guideline is
presented in a user-friendly format and contains an
introduction explaining the purpose, development
process, and terminology; a step-by-step narrative text
that covers definition, recognition, diagnosis, treatment,
and monitoring of the condition discussed; and an
algorithm that summarizes the steps involved in
addressing the condition. All AMDA Clinical
Guidelines are reviewed annually to ensure that they
are up to date.
Diabetes Management
Product #6872L
21
AHCA/NCAL 2012 Long Term Care Resource Catalog
AMDA Clinical Guidelines
Order Online: ahcapublications.org · Order Toll-free: 800-321-0343
CARE PRACTICE
AHCA/NCAL 2012 Long Term Care Resource Catalog
22
The Big Book of
Resident Activities
With more than 100 activities and
care plans for long term care
residents, there’s an activity that suits
each resident’s distinct needs, no
matter what the clinical condition or
cognitive limitation.
Inside this book, you’ll find:
• Dozens of comprehensive
activity plans for every type of resident
• Simple explanations of
corresponding CMS regulations
• Chapters devoted to residents with unique activity
needs, including Alzheimer’s and dementia residents,
bariatric residents, short-term stay residents, nonambulatory residents, and more.
Each activity provides concise and specific steps that will
help make it a success. Several variations, adaptations,
modifications, and hints for customizing the activity to your
facility are also offered.
Bonus CD-ROM included!
Each of the activities, forms, and care plans found in this
book can also be accessed on the companion CD-ROM.
Take this CD-ROM with you to any location and provide
your residents with meaningful activities to foster a higher
quality of life.
Product #8131
Price: $129.00
Bathing Without a Battle:
Person-Directed Care of
Individuals with Dementia
A practical approach to providing
person-centered, problem-focused
solutions that reduce anxiety and
improve comfort during bathing,
this book contains specific
suggestions on assessment,
interventions, care products and
equipment, training, and
organizational changes required to
implement person-directed care. This evidence-based
approach has simple and practical methods to reduce
agitation, aggression, and discomfort. Specific exercises for
training staff are also included.
Product #6711
Price: $49.00
Creating Successful Dementia Care Settings
Whether you’re designing from the ground up or trying to
improve the services of an existing facility, here are a
number of techniques designed to make your care program
more dementia friendly. This fourvolume resource describes how to
make the physical environment, the
staff ’s care practices, and the
residents’ needs into a
complementary, holistic approach
to dementia care.
Each volume provides easy-toimplement ideas for making a
facility’s care culture more
supportive of individual residents.
Practical, detailed information
about key areas of Alzheimer’s care will enlarge your staff ’s
understanding of residents’ aging senses, cognitive and
functional abilities, disruptive behaviors, and sense of
identity. Help staff better understand the experience of
Alzheimer’s disease and learn simple ways to create better
interactions!
Product #6796
Price: $86.95 (F-TAG 319)
Sex and Sexuality in Long Term Care: A Training
Program for Staff
Product #6184, AHCA Members $39.95
Non-members $49.95 (F-TAGS 164, 175, 309)
Keeping Nursing Facility Residents Safe
Product #5084, AHCA Members: $59.95
Non-members $92.95 (F-TAG 223)
Fall Reduction and Injury Mitigation
Product #8018, AHCA Members: $24.95
Non-members $29.95
Know-It-All Before You Call:
Data Collection Cards
Product #6962, $65.00
Guidebook for Physician Services
in the Nursing Facility
Product #8175, $37.50
The Long-Term Care Nursing Desk Reference
Product #6873, $149.00
Partners in Care: Care Planning
and Care Conferences
Product #6876D, $99.00 (F-TAG 279)
You Hold The Power: Restraining Restraints
for Nursing Assistants
Product #6884D, AHCA Members $55.95
Non-members $69.95 (F-TAGS 221, 222)
Managing and Treating Urinary Incontinence
Product #6798, AHCA Members $49.95
Non-members $64.95 (F-TAG 315)
Managing Difficult Resident Behavior
Product #6883D, AHCA Members $72.00
Non-members $99.00
Dementia Care Mapping
Product #6797, $28.95 (F-TAG 319)
A Way of Life: Developing an Exemplary
Alzheimer’s Disease and Dementia Program
Product #8014, $23.95
Evidence-Based Protocols for Managing
Wandering Behaviors
Product #8015, $60.00
Product #6790D
Price: $99.00 (F-TAG 373)
COMPLIANCE & REGULATION
Pain Management: Evidence-Based Tools and
Techniques for Nursing Professionals
Product #8017, $79.00
Managing Pain in the Older Adult
Product #8086, AHCA Members $45.00
Non-members $55.00
Preventing Patient Falls: Establishing
a Fall Intervention Program
Product #8087, AHCA Members $40.00
Non-members $50.00
Intermediate Care
Facilities Serving Persons
with Mental Retardation
This publication with CD-ROM
outlines the federal regulations,
survey forms, procedures, and
guidelines associated with
ICF/MR facilities.
Diet Manual (new 2011 edition)
Product #6895, $89.95 (F-TAGS 325, 326, 360)
Special features include:
• A thorough alphabetical index
• Color-coded chapters
• Cross reference to F-tags
Dietary Policy and Procedure Manual
Product #6894, $179.95 (F-TAGS 325, 326, 360)
Product #6735
Price: $49.95
Dysphagia Diet Solutions
Product #6979, $84.95 (F-TAGS 325, 326, 360)
Unintentional Weight Loss
Product #8132, $79.95 (F-Tags 325, 326, 360)
Federal Wage and Labor Law Poster
Product #8186, $15.95
Bon Appetit! The Joy of Dining in Long-Term
Care, Product #6799, $34.99 (F-TAGS 325, 326, 360)
Assisted Dining:
The Role and Skills
of Feeding Assistants
This manual discusses feeding
techniques and how to feed
residents with differing abilities,
and also teaches how to respond to
emergencies, infection control,
communications, residents’ rights,
and other topics. The 97-page book
is illustrated, and technical terms
are defined in a sidebar. Every
chapter ends in a page of suggested activities and a 10question multiple choice quiz.
Product #6778
Price: AHCA Members $15.95
Non-members $19.95 (F-TAG 373)
Immunizations in the Long-Term Care Setting
Product #8016, $60.00
Infection Prevention Manual
for Long-Term Care Facilities
Product #8021, $209.00
Infection Control for Nursing Homes
Product #8022, $99.00
Long-Term Care Pocket Guide for Infection
Control: A Resource for Frontline Staff
Product #8134, AHCA Members $39.00
Non-members $49.00
Break the Chain: Preventing
the Spread of Infection
Product #6756D, AHCA Members $75.00
Non-members: $99.00
Order Online: ahcapublications.org · Order Toll-free: 800-321-0343
A Life Worth Living
Product #6890, AHCA Members $29.95
Non-members $37.95 (F-TAG 319)
May I Help You? Skills You’ll
Need As a Feeding Assistant
This three-part DVD training series
includes must-have background
information for feeding assistants
(Getting Started, 20 minutes), specific
job responsibilities and procedures
(Proper Feeding Techniques, 18
minutes), and helps prepare employees
in case problems or emergencies arise
(Problem Behavior and Emergencies,
14 minutes). It’s an excellent
companion to Assisted Dining.
23
AHCA/NCAL 2012 Long Term Care Resource Catalog
Hey! Help Me Here!
Product #8082, AHCA Members $54.95
Non-members $69.95 (F-TAGS 309, 320)
PAYMENT & REIMBURSEMENT
Order Online: ahcapublications.org · Order Toll-free: 800-321-0343
Medicare Part B Billing Manual
for Long-Term Care
Product #8138, $129.00
AHCA/NCAL 2012 Long Term Care Resource Catalog
24
QUALITY SERVICES
Developing a Quality
Management System:
The Foundation for
Performance Excellence
in Long Term Care
A practical guide to creating a
quality management system in your
organization, this book helps
leaders and supervisors shift away
from the inspection-oriented, crisis
management style that is often
embedded in long term care. It
provides guidelines for developing six essential elements of a
quality management system that will be the foundation for
continuous performance improvement.
Award, guides you through all stages in the application
process and provides a comprehensive plan.
Product #6913
Price: $49.95
Journey to Excellence: How Baldrige
Health Care Leaders Succeed
Product #8125, $62.00
Measuring Quality Improvement in Healthcare
Product #6912, $53.00
Raising the Bar on Service Excellence:
The Health Care Leader’s Guide to Putting
Passion into Practice
Product #8075, $24.95
Customer Service in Health Care: A Grassroots
Approach to Creating a Culture of Service
Excellence
Product #8074, $42.00
Transformative Quality: The Emerging
Revolution in Health Care Performance
Product #8136, AHCA Members $44.95
Non-members $49.95
Product #6816
Price: AHCA Members $34.95
Non-members $39.95
Quality Management Integration
in Long-Term Care
Product #6754, AHCA Members $29.95
Non-members $36.95
Customer Satisfaction
in Long Term Care: A Guide
to Assessing Quality
This step-by-step guidebook takes
the guesswork out of conducting
satisfaction surveys. Developed
especially for independent facilities
and those looking to improve their
assessments, it focuses on practical
implementation and provides the
knowledge, processes, and tools
needed to launch a new assessment
activity or reengineer an existing activity. It also includes
survey templates, model questions, and lists of resources to
support implementation.
A Nursing Home Turnaround:
From A-Z
Product #8077, $13.95
Product #6743
Price: AHCA Members $25.95
Non-members $39.95
Baldridge Award Winning
Quality: How To Interpret
the Baldrige Criteria for
Performance Excellence
Are you thinking of applying for an
AHCA/NCAL Quality Award? Or
do you just want to improve the
quality of care at your facility? This
book, the most widely used book of
the Baldrige National Quality
Handbook for Directors of Nursing
in Long-Term Care
Product #6746, AHCA Members $64.95
Non-members $84.95
Culture Change in Long-Term Care
Product #6917, AHCA Members $50.95
Non-members $65.95
Changing Culture, Changing
Care: S.E.R.V.I.C.E. First
This book describes how to change
the culture of your long term care
facility for better, more
compassionate care. S.E.R.V.I.C.E.
refers to service, education,
respect, vision, inclusion,
communication, and enrichment,
and each has its own chapter with
clearly written examples. You will
learn to refine your leadership skills
and become a more effective
administrator.
Product #6982
Price: $23.95
Consumer Resources Brochures
Living in a Nursing
Facility:
Myths and Realities
Dispel misconceptions
and put to rest the fears of
prospective residents and
visitors with this
brochure. It has nine
pages of easily digestible
material about what it’s
like to live in a nursing
facility.
Considering a Career
in Long Term Care
Product #1435
Understanding Long Term Care
Insurance
Product #1480
Having the Conversation
About Long Term Care
Product #1436
Paying for Long Term Care
Product #1471
Product #1468
Having Our Say:
Advance Directives
All adults should plan for their health care
needs by completing
advance directives that
specify their personal
preferences regarding
medical treatment in the
event that they cannot
communicate themselves.
This brochure guides
readers in how to prepare
advance directives.
Product #1473
Caring for Someone with
Alzheimer’s
Product #1462
A Consumer’s Guide to
Nursing Facilities
Product #1433
Choosing an Assisted Living
Residence
Product #1434
Visiting and Staying in Touch
with Family and Friends
Product #1454
25
AHCA/NCAL 2012 Long Term Care Resource Catalog
AHCA Members $21.95/pk
Non-members $24.95/pk
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AHCAPublications.org has a variety of brochures available on topics of interest in long term
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26
Provider
SEPTEMBER 2011
A NEW LOOK
AT TRADITIONAL TREATMENTS
AHCA/NCAL
CONVENTION ISSUE
AHCA/NCAL 2012 Long Term Care Resource Catalog
MEDICATION
Management
Made Easier
LINKING
Technology To
Quality Goals
OREGON
Facilities Face
Tough Economy
For comprehensive coverage of important legislative and regulatory issues,
management challenges and solutions, and caregiving best practices, more than 52,000 long term
care professionals turn to Provider every month. Isn’t it time you did? Subscribe today!
www.providermagazine.com
Product #SUB2000
United States $48.00 · Canada and Mexico $61.00 · Foreign $85.00
Free to qualified long term care professionals—check out providermagazine.com to see if you qualify.
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27
AHCA/NCAL 2012 Long Term Care Resource Catalog
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SAVE THE DATE FOR 2012
AHCA/NCAL’s
63rd Annual Convention & Expo
October 7–10, 2012
TAMPA CONVENTION CENTER–TAMPA, FL
For more information, visit
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NCALconvention.org