MINUTES OF THE BOARD OF GOVERNORS MEETING HELD ON TUESDAY 8TH MAY 2012 AT 5.00 PM 1. PRESENT: Sir James Sharples - Chairman (Chair) Mr M Hogg Mr T Bateman Mrs E Bott Mr R Howells Mrs P Clare Mr A Moore Mr G Donaldson Mrs S Elphick Mr S France Mr M Hemmerdinger – Deputy Chairman Miss S Kettle Mr B Harrison Dr R Nelson Mrs E Hornsby Mr B Ravenscroft Professor D Marriss Cllr A McKie Mr G Potter Mrs S Sheldon Mr S Skyrme Mr R Taylor Mrs M King Ms F Parry Mrs L Freeman Mr A Rhodes Mr K Broadbent Mr W Kirk Miss A Chakraborti Miss A Bos Mr A Speed Mr P Herring, Chief Executive Mrs D O’Neill, Director of Finance Dr V Clough, Medical Director Mrs G Hales, Deputy Chief Executive & Director of Nursing, Quality & Environment Mr T Lynch, Director of Operational Services Mrs S Young, Director of Human Resources Mr S P Cross, Solicitor and Foundation Trust Secretary Mrs S Dixon, Non Executive Director Mr A Findlay, Non Executive Director Mr A Higgins, Non Executive Director Mrs R Hopwood, Non Executive Director Mrs L Carstensen, Non Executive Director Attendance Apols Apols Apols Apols Apols Apols Apols Apols Apols Apols Apols Apols Apols Apols Apols Mrs C Raggett – Secretary to the Board In Attendance: Dr Chris Green – Director of Pharmacy 2. TO RECEIVE A PRESENTATION PHARMACY DEVELOPMENT ON EPRESCRIBING AND Dr Chris Green gave a presentation on E-prescribing and the benefits for the Trust. Mr Taylor asked about the measures in place to ensure that if a member of staff left the prescribing screen on. Dr Green replied that the system had an automatic time out and if a member of staff was authorising a patient prescription, the system would require the user to re-enter their log in details. Mrs Hornsby asked if the e-prescribing had improved the wait for some patients in the discharge lounge. Dr Green stated that in the short term it may have delayed discharge slightly but in the long term would speed up the discharge process. Mr Harrison thanked Dr Green for the information and asked how the information on the eprescribing system was shared with other Trusts. Dr Green replied that if a patient moves to another Trust a full print out of their medication would be provided to the other Trust. Mrs Sheldon asked about the training for locum doctors. Dr Green stated that a power point presentation (computer based learning) for new and locum doctors had been developed so that doctors can sit and learn the system. This was also available on the Trust’s intranet if a doctor needed to refresh themselves on the system. Mr Findlay thanked Dr Green for his presentation. He thanked also Dr Green and his team for their important work in improving efficiency and more importantly the quality of patient care. 3. APOLOGIES Apologies were noted as recorded. 4. DECLARATION OF INTEREST There were no declarations of interest. 5. TO RECEIVE AND APPROVE THE MINUTES OF THE BOARD OF GOVERNORS’ MEETING HELD ON 6TH MARCH 2012 The minutes of the Board of Governors’ meeting held on 6th March 2012 were agreed as a correct record. 6. TO RECEIVE QUESTIONS ON THE MINUTES OF THE BOARD OF DIRECTORS’ MEETINGS HELD ON 7TH FEBRUARY 2012 AND 6TH MARCH 2012 The Board of Governors received and noted the Board of Directors’ minutes of the meeting held on 7th February 2012 and 6th March 2012. 7. CHAIRMAN’S BUSINESS There was no Chairman’s business raised. Mr Hemmerdinger stated that as this meeting was the last Board of Governors meeting that Dr Clough, Medical Director would be attending. He expressed his thanks on behalf of the Governors to Dr Clough for her hard work and support of the Governors. Dr Clough thanked Mr Hemmerdinger and the Board of Governors. 8. CHIEF EXECUTIVE’S BUSINESS Mr Herring reported on the industrial action which was due to place on 10th May 2012 by the Unite union. He stated that there were contingency plans in place and that no clinical activities would be cancelled. Mr Herring was pleased to inform he Board that the Trust had been awarded the CHKS Top 40 Hospitals award for the 12th consecutive year, one of only 5 trust in the country to achieve this. 9. TO RECEIVE A REPORT OF PERFORMANCE FOR 2011/12 Mrs O’Neill presented the report of performance for 2011/12. (Slides attached) Mrs O’Neill reported that finance indicators were green across all areas and that the Trust entered 2012/13 in a strong position. The Trust had scored amber around the cancer 31 day target but that following a review of the data quality this would be scored as green. She confirmed that the Trust remains at a Monitor Risk Rating of 3. Mrs O’Neill gave an update on the Cost Reduction Strategy which had been achieved for the year. Mrs O’Neill stated that the Western Cheshire PCT and Betsi Cadwaladr contracts were continuing to over-perform. She stated that the contract with the Clinical Commissioning Group had been signed off and that the Trust expected to sign off the contract with Betsi Cadwaladr in the next few weeks. Mrs O’Neill reported that the Trust had not achieved the national CQUIN around Delivering Same Sex Accomodation (DSSA). This was due to increased emergency admissions in the Emergency Department but that should be resolved in the next month as partitions were being installed to provide further privacy for patients. Mr Hemmerdinger stated that he recently seen an article from Monitor which stated that Monitor felt Trusts would need to save 6.65%, and asked if Mrs O’Neill felt that the Countess would need to save this much. Mrs O’Neill replied that this figure was taken into account but that Trust would take steps to mitigate the level of savings required which would mean the Trust would need to save approximately 0.5% less than the figure stated by Monitor. Mr Taylor asked if Mrs O’Neill felt that the Trust would get criticised as it had in the past for the over-activity within the Emergency Department. Mrs O’Neill replied that the problems were due to the high demand attending the Emergency Department and that measures put in place with primary care were being factored into the Trust’s annual plan. Mr Findlay thanked Mrs O’Neill for her presentation. 10. TO RECEIVE A VERBAL UPDATE ON THE STANDARDS AT ELLESMERE PORT HOSPITAL Mrs Hales reported on the standards at Ellesmere Port Hospital following an early warning indicator that there was a slight increase in complaints. Mrs Hales, Mrs Swanton, Manager at Ellesmere Port and her team had reviewed the standards at the hospital to see if there were any trends that may be identified. The review had started prior to the recent press report from a patient. Mrs Hales had visited patients on the wards at Ellesmere Port Hospital and found that patients were happy with the care they were receiving, although the review did show that there was a concern regarding the attitude of a small number of the health care assistants in a particular ward. An action plan is now in place and improvements had been made. 11. TO DISCUSS THE GOVERNORS RESPONSE TO THE QUALITY ACCOUNT Mr Hemmerdinger outlined the requirement for the Governors to provide a 500 word statement to be included in the Quality Account 2011/12. He stated that following the recent ward visits by members of the Governors Quality Forum some very useful comments had been given by patients and staff. He asked the governors involved in the Governors Quality Forum ward visits read the draft Quality Account and provide feedback to Mrs Raggett, a response would then be collated by Mr Broadbent. 12. REPORT OF THE FOUNDATION TRUST SECRETARY The Foundation Trust Secretary, Mr Cross reported on the following: Mr Cross asked Governors to nominate a fellow Governor for the Trust’s Governor of the Year Award. This would then be presented at the Celebration of Achievement awards on 13th July 2012 to which Governors were invited. Mr Cross reported that a paper regarding the Health and Social Care Bill would be presented to Governors at a future meeting for discussion. Mr Cross reported that the FTGA were seeking nominations from the Trust for Governors to join their Board. If any Governors were interested in being nominated, please let Mrs Raggett know by 10 th June 2012. Mr Hemmerdinger reported that he had been invited to a meeting with Cheshire West and Chester Council regarding Health Watch and the way forward. He would report back following the meeting to a Strategy and General Purposes meeting. Mr Cross thanked Governors for their contribution to the Trust and their engagement with the membership. 12. GOVERNORS’ FEEDBACK SESSION ON INTELLIGENCE RECEIVED FROM MEMBERS AND THE PUBLIC ON SERVICES PROVIDED BY THE COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST Mr Harrison asked about the repatriation of patients to Wales and that as Chair of the Older Persons Group in Flintshire he would raise the issue with Welsh Assembly ministers. He stated that older people who are used to attending the Countess were concerned about the changes. Mr Herring stated that he would discuss the issue of repatriation in contract negotiations with Betsi Cadwaladr Trust. Mr Cross encouraged Governors to gain feedback from members and patients and send it to him on an on-going basis or during this standing agenda item at every Board of Governors meeting. 13. DATE AND TIME OF NEXT MEETING Tuesday, 3rd July 2012 at 5.00pm – Lecture Hall, Education and Training Centre.
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