7/21/2016 ANY VOLUNTEERS??? Patrol Officer RECOVERY AFTER THE CRITICAL INCIDENT Supervisor Chief Officer Spouse Barry Jacobs Retired Firefighter/Paramedic THE CRITICAL INCIDENT BARRY JACOBS 25 year veteran Fairfax County Fire and Rescue Firefighter/Paramedic Ems Supervisor Station Commander Battalion Chief EMS Adm. Masters Degree Counseling National Certified Counselor Certified Adventure Based Facilitator / Counselor Equine Assisted Trauma Focused Therapy At Risk Kids/Families (Trauma), Autism, First Responders COMMON ACUTE STRESS REACTIONS AFTER THE INCIDENT • Sleep Disturbance • Irritable, Easily Angered • Confused, Disorganized • Intrusive Thoughts • Feeling numb, detached, or being emotionally unresponsive • Reduced awareness of your surroundings • Depersonalization thoughts or emotions don’t seem real or don’t belong to you • Dissociative amnesia cannot remember one or more aspects of the event 1 7/21/2016 DEBRIEFING PSYCHOLOGICAL FIRST AIDE Administrative Investigation Protocol CISM Goals: Hypervigilant is Safety Safety - Meet basic needs (Family, Information) Family Connectedness – help contact family/friends/resources Ready to talk Promote and Sustain an safe environment Follow up Calm – Listen, be prepared for trauma behaviors Self – Efficacy – support for helping themselves Hope – Provide encouragement to deal with unknown LT. COL. DAVE GROSSMAN COMMON NEUROLOGICAL REACTIONS As threat increases both body and mind adapt and react … To a point.. Neurological gear shifting / information overload Transit HypoFrontality: Parts of prefrontal cortex shut down. Time Dilation Mind field of memory gaps Remembering other details Unregulated reactions to high risk threats Physiological response rapid unregulated spikes in heart rate Fine Motor Skills Situational Awareness Auditory Processing Visual/ Perceptual Blindness Cognitive Processing Dr. John Heil Clinical and Sports Psychologist Instructor at the Roanoke Police Academy. Developed Critical Incident Stress Awareness Training HYPERVIGILANCE ALWAYS EXPECTING THE WORSE Are we looking in the right place? Dr. Robert Scott: Psychologist Los Angeles County Fire and Rescue • 187 firefighter/paramedics • 52% front line medics reported “at risk” PTSD symptoms • Fairfax County Fire and Rescue Dept. • 400 firefighter/paramedics • 48% front line medics reported “at risk” PTSD Symptoms • Reactive Physiology • Negative Based Critical Thinking • Unrealistic performance based thinking • Now what are we dealing with after the critical incident? • 52% to 48% report signs and symptoms of PTSD 2 7/21/2016 PREPARING FOR THE INCIDENT On the street everyday Every call prepare for the next call… Develop and use your processing protocol everyday!! Resiliency Skills: Box Breathing Negative/Reactive Mindset to Proactive/Positive Mindset What is your mental/emotional pulse? Utilize existing training (Force on Force) Normal reactions to bad incidents Develop group after action processing Train for Recovery POST INCIDENT PROTOCOLS How do you want to respond after the incident? Who are you going to call? Who has your back? Who have you been talking to? Relationships that lead to healing… Support To the incident scene.. Back up/Relief What is the ABC of your trauma protocol? Plan to be three steps ahead of trauma reactions… Anger, Guilt, Confusion, Panic, Anxiety, Loss of Control. Who has the family? What are the three things needed now? List on refrigerator… Practical support as good as counseling.. Meals ok.. Getting things done better.. Just Being there best… TRAIN TO RECOVER TACTICAL CRITICAL INCIDENT SKILLS Movement: Keep walking reduces Adrenalin Rhythmic Pattern Calm the Brain Box Breathing Know your pulse… Know Your HRV.. Set goals for 1 minute, 5 minutes, 15 minutes, 1 hour..etc.. Tactical Thinking.. Stop reactive / negative / fear Do not examine performance Stop negative / mistake based perception Avoid Rumination What is your negative reaction to a bad outcome? Know your reactivity Know yourself!!! FXCO TROT “Was not going to go” Dallas Police “I was headed Home” AFTER ACTION DEBRIEFING Everyday… Develops best practices for street. Same Group What did you learn? Action: Do something What did we do well? What can we improve? Develop Trauma Processing Skills Trauma Processing vs. emotional stuffing vs. denial.. Develop Plan for Positive Steps forward. Develop Emotional Resiliency Skills Natural Lifemanship Equine Assisted Trauma Focused Learning/Therapy Train for balanced, emotional response vs over reaction and emotional dysregulation Trauma effects relationships… leads to isolation… makes things worse… Who do we tell? 3 7/21/2016 REAL PROBLEMS • Wife came home to neighbor dying in house fire. Calls you at work… • Therapist does not take insurance… Out of pocket expensive. • First Responder continues to work his shift… • • • • PEER SUPPORT Peer Support Firefighter off on medical leave for suicidal ideation. EAP limited scope. Therapist change Intensity of needs and services exceed available resources. Ongoing Support for first responders and their families Goals: Provide support for emotional wellness • Stigma of adm, restricted, light duty, loss of job, career, identity.. • Rush to get back. • Cumulative Level of stress response prior to the incident… • straw breaks camels back.. • Typically underestimate severity of situation.. IDENTIFY COMMUNITY SUPPORT • Experts in practical support who take care of the little things… • Financial, Family, Travel, Notifications, Home Georgia State Patrol's Post Critical Incident Seminar First Responders from Columbine, Virginia Tech, Sandy Nook Led by fellow officers as well as mental health professionals. Operation Restore: Tampa Bay Police Trauma Retreat. A four-day training retreat designed to process critical incidents and traumatic scenes officers deal with on a daily basis, throughout their careers. Education sessions, group process, one-on-one confidential sessions START TALKING NOW Build support relationships now Trauma Informed Professionals Culturally aware experts Proven experience with first responders Counselors: Anyone been shot lately?… LCSO FFBHA trains counselors to work with first responders Support Services prepared for Crisis response, Short Term, Long Term, Residential, Family • Hospice.. (2 years automatic / free in home/community based counseling) • Chaplin / Faith Based Support • Family Resiliency Training • Family put back together.. Family experiences/meals. ADMINISTRATIVE PLAN Your on Leave…. Now What? Did we just create another crisis? Your on Adm Duty/Light Duty? What job are you going to do? What are you interested in doing? What skills do you have to be productive? Preplan.. Have meaningful projects ready to go Suicide Response. What to do when someone raises their hand. Individual Safety, Family Education, Family support Military Embedded Services: Counselors on Aircraft Carriers Exercise Physiologist, Nutritionist, Sports / Performance Psychology 4 7/21/2016 GETTING BACK NEXT GENERATION Fitness for Duty Protocol Collaboration of Adm, Union, Peer Support, Professionals. What’s the plan? Transition to return to duty. Day work, Partnered Shift work, Follow up, Family support What’s the back up plan? Be prepared to go backwards? That is trauma!! Signs and symptoms watch out for… everyone Go get your license Education / Research for next level of care Training Specialties for First Responders, Trauma Political Resources to maintain career longevity and after retirement 5
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