Media Release
Embargoed until 9am, 24 March 2014
Australia Post launches MyPost Concession Account
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5.7 million eligible Australians now have access to concession stamps
and other qualifying products and services at a concession rate, through
MyPost Concession Account
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Eligible customers can now register for a MyPost Concession Account at
their local post office
•
Concession stamps and 70 cent domestic stamps available from March
31 2014
Australia Post will introduce a concession stamp for the first time from March
31 2014. The concession stamp will be available through the MyPost
Concession Account, which entitles 5.7 million eligible Australians to access to
60 cent concession stamps for the next three years along with concession rates
on other qualifying Australia Post services and a digital mailbox.
The basic postage rate will increase by 10 cents to 70 cents on March 31. The
10 cent increase was not objected to by the Australian Competition and
Consumer Commission (ACCC) or by the Minister for Communications.
“It is vital that Australia Post ensures we provide an affordable and accessible
letters service for all Australians. We remain mindful of the impact to the cost
of living of an increase to the stamp price, particularly for those groups who are
more dependent on our traditional services,” said Managing Director and CEO
Ahmed Fahour.
“The MyPost Concession Account has been created to meet the needs of those
customers to help them manage costs by providing them with access to the
concession stamp.
“Our customers’ needs are changing and Australia Post must evolve our
services to ensure that we continue to help people stay connected by providing
a range of choices of relevant services, whether it’s physical or digital,” added
Mr Fahour.
“Last year, our mail business lost $218 million and this increase to the domestic
stamp price will go some way to off-setting this loss but it will not eliminate it.
The establishment of a MyPost Concession Account ensures that our services
remain affordable for low income groups while maintaining our essential
services for all Australians.”
MyPost Concession Account holders will receive a MyPost concession card that
entitles them to five free concession stamps, with the option to purchase a
maximum of 50 concession stamps per year. Account holders will also have
access to concession rates on Mail Hold and Mail Redirection services and a
digital mailbox to securely manage communications, pay bills and store
important documents online with privacy, choice and control.
For further information, please contact:
National Media Line
03 9106 6666
Media Release
The MyPost Concession Account is available to holders of the following Federal
Concession cards:
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•
•
•
•
Pensioner Concession Card
Health Care Card
Commonwealth Seniors Health Care Card
Department of Veteran’s Affairs Card
Veteran’s Repatriation Health Card
Eligible customers can sign-up now for MyPost Concession Account at their
local Australia Post outlet or download the application form from
auspost.com.au/mypost.
-ends-
For further information, please contact:
National Media Line
03 9106 6666
Fact sheet
MyPost Concession Account
Last updated 24 March 2014
What is it?
When is it available?
The new MyPost Concession Account provides
5.7 million eligible Australians with access to 60
cent concession stamps along with concession
rates on other qualifying Australia Post
products, and a digital mailbox.
Eligible customers can now register for MyPost
Concession Account at their local Australia Post
outlet. Registration forms can also be
downloaded online at auspost.com.au/mypost
and dropped into any post office.
How does it work?
What if I’m not a concession card holder?
MyPost Concession Account holders will receive
a MyPost concession card. This card entitles
them to five free concession stamps, with the
option to purchase a maximum of 50
concession stamps per year.
The MyPost Concession Account is only
available to eligible concession card holders.
What if I do not register?
Eligible customers who do not register for an
account will be required to pay 70 cents for a
domestic stamp and will not receive the
concession rate. Concession rates on mail hold
and mail redirection will still be available, as will
the digital mailbox.
Concession stamps can be used for small and
large domestic letters only. They are not valid
for parcels or international services.
Account holders will also receive concession
rates on Mail Hold and Mail Redirection services
and a digital mailbox to interact securely online
with selected providers, pay bills and store
important communications, anytime, anywhere.
For more information, or to register:
Visit auspost.com.au/mypost
Who is eligible?
The MyPost Concession Account is now
available to any individual who holds one of the
following Federal Government concession
cards:
Pensioner Concession Card
Health Care Card
Commonwealth Seniors Health Care
Card
Dept of Veteran’s Affairs Card
Veteran’s Repatriation Health Card
Fact sheet MyPost Concession Account
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