E533 Fullerton & Cárdenas | http://dx.doi.org/10.5942/jawwa.2016.108.0156 Peer-Reviewed Forecasting Water Demand in Phoenix, Ariz. THOMAS M. FULLERTON JR.1 AND JUAN P. CÁRDENAS2 1Department 2United of Economics & Finance, University of Texas at El Paso Bank of Paso del Norte, El Paso, Tex. Short-term water demand forecasts support water utility planning efforts. This study applies a linear transfer function (LTF) approach to model and forecast water demand for singlefamily residential, multi-family residential, and nonresidential customer categories in Phoenix, Ariz. Among other things, nonresidential water usage is found to be somewhat more priceresponsive than residential usage. Variations in responses to weather and economic variables are also documented for the various customer categories. Out-of-sample demand simulations are generated for periods when actual demand is known. Descriptive accuracy metrics and two formal tests are used to analyze the accuracy of LTF projections against two randomwalk benchmarks. The descriptive accuracy results for percustomer water usage forecasts in most cases favor the LTF model, but the improvements in accuracy with respect to the benchmarks are statistically insignificant in most cases. Mixed accuracy results are obtained from an analysis of the LTF customer base forecasts. Keywords: customer categories, forecast accuracy, water demand Water demand forecasts are used for a variety of purposes. Water sales projections often serve as inputs to revenue forecasting models developed by utility financial planners (Boland et al. 1982). Demand simulations can also facilitate the rate design process by illustrating the consequences of changing or maintaining the current water prices (Bithas & Stoforos 2006). Estimates of future water consumption also help regulatory officials decide when to implement seasonal water usage restrictions (Maidment et al. 1985). Finally, short-term demand forecasts can inform efforts to improve the efficiency and cost-effectiveness of water supply system operations (Jentgen et al. 2007). Recent trends in North American water demand highlight the importance of accurate forecasts. New water-conserving appliances and changing demographics have contributed to stagnant or declining water sales at utilities across the continent (Rockaway et al. 2011). Demand erosion complicates utility financial planning processes because the large fixed costs of infrastructure will have to be recovered from a shrinking base (Sang 1982). Overprediction of water sales can result in water requirements overestimation and the development of needlessly expensive projects (DeOreo & Mayer 2012). In regions where seasonal demands consistently outstrip local raw water supplies, accurate forecasts of monthly consumption are of added importance (Fullerton & Elías 2004). The principal objective of this article is to analyze short-term water demand behavior in Phoenix, Ariz. Located in the Sonoran Desert, Phoenix typically receives very limited rainfall. From 1981 to 2010, the metropolitan area received an average of approximately 8 in./year of precipitation (NOAA 2014). Because local JOURNAL AWWA water supplies are limited, Phoenix and other cities in the region have developed infrastructure for importing water from other areas. However, recent decades have witnessed a shift away from large-scale water projects and toward water reuse and greater conservation (Kupel 2003). Demand forecasts are crucial to ensuring an adequate supply of water and planning for conservation efforts in a region like central Arizona where local water resources are limited. For this study, monthly data for 2008 to 2014 were used to model and forecast single-family and multi-family residential, as well as nonresidential, water demand. The breakdown of total water usage by customer category, on average over the course of the sample period, is illustrated in Figure 1. Because most economic research on water demand has been conducted for residential usage, one contribution of this study is examination and prediction of nonresidential consumption patterns. Previously, mixed forecast accuracy results have been found across different municipal customer categories (Fullerton & Molina 2010). In this effort, various assessments were used to thoroughly evaluate forecast accuracy across the three customer classes analyzed. LITERATURE REVIEW Key determinants of residential water consumption include price, income, and weather. Much water demand research indicates that price increases have negative, but inelastic (less-than-proportional) impacts on quantity consumed. Several factors help explain why water demand is usually estimated to be price-inelastic. First, because the water bill typically represents a small proportion of family income, consumers are not likely to invest a large amount 2016 © American Water Works Association OCTOBER 2016 | 108:10 E534 Fullerton & Cárdenas | http://dx.doi.org/10.5942/jawwa.2016.108.0156 Peer-Reviewed of time in understanding water rate structures, which can be quite complex. Consequently, reactions to changes in the rate structure may be muted. Second, no substitutes exist for basic uses of water, such as personal hygiene, cleaning, and food. Because of that, customers may not drastically adjust consumption in response to price changes (Worthington & Hoffman 2008). Another important variable affecting metropolitan water demand is income. The relationship between income and water demand tends to be direct and inelastic (Dalhuisen et al. 2003). The long-run income elasticity may differ from the short-run elasticity because changes in the stock of water-using durable equipment (e.g., dishwashers, clothes washers, bathtubs) may be possible only over the long run (Woo et al. 2012, Nauges & Thomas 2003). Monthly frequency studies have used employment and industrial production as proxies for income (Fullerton et al. 2007, Fullerton et al. 2006, Fullerton & Nava 2003). Income fluctuations also influence demand indirectly by affecting the price elasticity. Renwick and Archibald (1998) find that lowincome households are more than five times as price responsive as wealthier utility customers. That suggests that such households may account for a disproportionately large share of any reduction in demand induced by higher prices. Climatic variables, such as temperature and precipitation, also affect monthly consumption in statistically reliable manners. In general, forecast accuracy is improved by including information on weather variables when modeling water usage (Fildes et al. 1997). In a prior study of Phoenix water demand, Guhathakurta and Gober (2007) report that when daily low temperatures increase FIGURE 1 Total water usage by customer category in Phoenix, Ariz. (2008–2014) Single-family residential Nonresidential Multi-family residential 34% 51% 15% JOURNAL AWWA by 1°F, single-family water usage increases by 290 gal/month on average. Several authors suggest that water demand is more highly correlated with rainfall occurrence than with the amount of rainfall itself (Martinez-Espiñeira 2002, Jain et al. 2001). Seasonal variations in weather conditions may also influence the price responsiveness of water demand. Price elasticity may be higher during summer months because of increased discretionary usage (Espey et al. 1997). Water usage patterns also differ across customer categories. While residential users typically treat water as a direct consumption good, industrial and commercial customers generally use water as an input to production (Hussain et al. 2002). Several studies conclude that the price elasticity of water demand is higher for the industrial sector than for the residential (Arbués et al. 2010) and commercial sectors (Williams & Suh 1986). One possible explanation of this regularity is that industrial customers, unlike residential users, can often respond to significant price increases by recycling water used in production (Arbués et al. 2010, Renzetti 1988, Williams & Suh 1986). Water recirculation is a substitute for water intake and water discharge. While recirculation may not be a viable alternative to intake for all industrial firms, it is much more prevalent in industry than in other sectors (Dupont & Renzetti 2001). Pricing policies to improve water management may have greater effects on industrial usage because of the greater capacity of manufacturers to increase reliance on recycled water in the face of rate hikes. Price elasticities also vary across different categories of residential customers. In a study of Brisbane, Australia, Hoffman et al. (2006) found the price elasticity of demand in owneroccupied households to be greater than in rental-unit households. This is in large part because rental tenants are entitled to a free allocation of a reasonable amount of water under local legislation. More generally, many apartment complexes use common metering, and this does not provide a strong incentive to renters to change their water usage behavior in response to price signals (Agthe & Billings 2002). Even if some apartment residents regard water as a free good as a consequence of common metering, apartment complex owners react significantly to price increases by investing in water-saving capital such as lowflow shower heads and faucets (Agthe & Billings 1996). As a consequence of the diversity in water consumption patterns across customer classes, different specifications are often employed to model demand in the various categories. The number of active customers (connections) per class has been used as an explanatory variable to predict aggregate water usage for various customer categories (Williams & Suh 1986). Determinants of multi-family residential water demand may include assessed property value per bedroom, number of bedrooms, vacancy, age of the complex, presence of indoor water-saving devices (Agthe & Billings 2002), and the presence of pools, dishwashers, and washer–dryers (Wentz et al. 2014). Swimming pool areas, in-unit dishwashers, and in-unit washer–dryers collectively explain nearly 50% of the total variation in water consumption across complexes (Wentz et al. 2014). Commercial usage and industrial demand have been modeled as functions of the respective employment figures for each of 2016 © American Water Works Association OCTOBER 2016 | 108:10 E535 Fullerton & Cárdenas | http://dx.doi.org/10.5942/jawwa.2016.108.0156 Peer-Reviewed those sectors (Metzner 1989). Value added in manufacturing and industrial output measures have also been used to predict industrial water demand (Renzetti 1988, Williams & Suh 1986). In a model developed for Zaragoza, Spain, Arbués et al. (2010) modeled service and industrial demand as a function of a constructed proxy for levels of output, firm surface area (proxy for size), and numbers of workers. Additionally, categories such as government and school water usage have been analyzed as functions of total employment (Metzner 1989) or resident population per account (Schneider & Whitlatch 1991). Table 1 summarizes explanatory factors identified in the previous literature on water demand modeling. The southwest region of the United States has been the object of extensive analysis regarding water demand. Residential water consumption in Phoenix has been found to be significantly affected by household characteristics, urban design features, and landscaping practices (Wentz & Gober 2007). Also, given the high heat absorption of its urban built structures, water demand in this metropolitan area is affected by the Urban Heat Island effect (Aggarwal et al. 2012, Guhathakurta & Gober 2007). Balling et al. (2008) report that greater weather sensitivity occurs in census tracts with large lots, swimming pools, and wealthier residents. Lee et al. (2010) use a Bayesian maximum entropy approach to forecast residential water demand in Phoenix. Results indicate that water usage peaks between 2012 and 2017 and gradually decreases afterward. The initial increase in projected water consumption is a consequence of expected rapid population growth. The subsequent reduction in total demand occurs because falling per capita water usage is expected to outweigh the effect of continuing demographic growth in the latter part of the forecast period. This study extends previous research on Phoenix area water demand by modeling and forecasting consumption for three broadly defined rate classes: single-family residential, multifamily residential, and nonresidential. As discussed previously, patterns of water demand often vary across customer categories, and water demand modeling efforts may benefit from explicitly accounting for this heterogeneity. A variety of assessment methods are used to evaluate the accuracy of the forecasts. TABLE 1 Potential predictors of water demand Customer Type Predictors All Price of water Economic and demographic variables Temperature Rainfall Residential Housing characteristics Household socioeconomic characteristics Vacancy rates Presence of specific fixtures or appliances Nonresidential Sector-specific employment or value added Firm size Industrial output JOURNAL AWWA DATA AND METHODOLOGY Monthly frequency time-series data from January 2008 to December 2014 are used for the analysis of short-term water demand dynamics in Phoenix. The strategy employed to model water consumption in Phoenix involves decomposing usage by each of the three customer classes into demand per account and number of accounts (Fullerton & Schauer 2001). Modeling customer accounts and consumption per customer separately can potentially provide utility managers with more refined information on the various factors that combine to shape the trajectory of aggregate water consumption. In total, six regression equations are estimated. Consumption per account is modeled as a function of average price, weather variables (cooling degree days and the number of days per month with rainfall), and economic variables (an economic conditions index, the rental vacancy rate, and the unemployment rate). The number of customer accounts is modeled as a function of economic variables (Fullerton et al. 2016, 2007, 2006). Specifically, total employment and multi-family housing starts are the explanatory variables in the customer base equations. Data on water billed, total water and sewer revenue, and the number of customer accounts are provided by the City of Phoenix. Per-customer water usage is obtained by dividing water billed in each customer category by the number of customers in the corresponding category. Average price is calculated by dividing monthly total revenues over total water consumption in the city of Phoenix. Previous research in the context of electricity demand indicates that, when faced with complex rate schedules, consumers tend to respond to changes in average prices rather than marginal prices (Ito 2014, Shin 1985). Similar studies suggest that it is often appropriate to use average price when modeling water demand (Nieswiadomy 1992, Griffin & Chang 1990). In order to obtain real values, the average price figures are deflated using the consumer price index (CPI). Total cooling degree days and the number of days with rainfall occurrence are retrieved from the National Oceanic and Atmospheric Administration. Because of data constraints regarding monthly personal income at the regional level, either an economic conditions index, rental vacancy rate, or the unemployment rate are used as a proxy for economic conditions. The economic conditions index is available from the Federal Reserve Bank of St. Louis. The source for data on the rental vacancy rate and multifamily housing starts is the US Census Bureau. The former is available on a quarterly basis. To create a monthly series, a local quadratic interpolation is performed in which the average of the high frequency matches the low frequency data actually observed. The unemployment rate and CPI are collected from the Bureau of Labor Statistics (BLS). Finally, employment data are obtained from the Office of Employment and Population Statistics at the Arizona Department of Administration (ADOA-EPS). Another factor that sometimes influences water consumption patterns is the presence or absence of conservation policies (Renwick & Archibald 1998). Formal drought restrictions were not in effect during the course of the sample period in Phoenix. However, numerous conservation measures have historically been implemented in the metropolitan area and have likely contributed to reductions in water consumption per customer (Campbell et al. 2016 © American Water Works Association OCTOBER 2016 | 108:10 E536 Fullerton & Cárdenas | http://dx.doi.org/10.5942/jawwa.2016.108.0156 Peer-Reviewed 2004). While it is not feasible to account for such factors in this analysis, conservation policies may have lasting effects and would be especially important to consider in future analyses focusing on long-term forecasting. The City of Phoenix Water Services Department serves the entire Phoenix incorporated area (546 mi2) and approximately 1.4 million customers (Aggarwal et al. 2012). For the variables unemployment rate, total employment, and multi-family housing starts, data for Maricopa County, which includes Phoenix, are used. Since no county-level data are available regarding the rental vacancy rate and the economic conditions index, metropolitan statistical area (MSA) level data are used instead. The Phoenix-Mesa-Scottsdale MSA includes Maricopa and Pinal counties. Table 2 lists the variables, definitions, units of measure, and sources. The variables used exhibit different orders of integration. First differencing is applied to the customer base, price, and economic conditions index variables to achieve stationarity. In addition to first differencing, seasonal differencing is necessary for the consumption, total cooling degree days, unemployment rate, total employment, and multi-family housing starts variables. Secondorder differencing is applied to the rental vacancy rate variable, and the variable that accounts for the number of days with rainfall appears in level form. Table 3 reports summary statistics for the sample data. In this study, the linear transfer function (LTF) modeling approach is used. LTF is an extension of the univariate autoregressive integrated moving average method (Box & Jenkins 1976). Previously, this approach has been successfully used to analyze and forecast the demand for residential natural gas, electricity, and regional employment (Trívez & Mur 1999, Tserkezos 1992, Liu & Lin 1991). This approach has also been used for municipal water demand forecasting (Fullerton et al. 2007, 2006). In order to determine the potential lag structures of the explanatory variables, the cross-correlation functions between the stationary components of the dependent and independent variables are plotted and inspected. Then, autoregressive (AR) and moving average (MA) terms are added to the multiple input transfer function to account for any systematic movement in the dependent variable that remains unexplained (Wei 2006). Potential AR/MA structures are identified by examining residual autocorrelation coefficients. Donkor et al. (2014) emphasize the potential value of this type of approach in which demand is modeled as a function of appropriate lags of explanatory variables, and autocorrelation functions are used to select AR and MA parameters. The specifications for each category of water consumption and customer accounts are shown in Eqs 1 through 6. An increase in the price of water is predicted to generate a decrease in the per-customer water demand. A larger number of cooling degree days, reflective of warmer temperatures, is expected to increase water consumption. Conversely, an increase in the number of days with rainfall is expected to have a negative relationship with water demand because less watering is required for gardens and other outdoor water uses. An improvement in economic activity is hypothesized to increase water JOURNAL AWWA usage. Therefore, the economic conditions index is expected to be positively correlated with water demand. For similar reasons, the rental vacancy rate and unemployment rate are expected to have an inverse relationship with water usage. Finally, total employment and multi-family housing starts are both expected to be positively correlated with the customer base. A C SFUSEt 0 aPRICEt–a bTCDDt–b cNODRt–c a1 b1 c1 D p q d1 i1 j=1 (1) d ECIt–d i SFUSEt–i jut–j ut A C b1 c1 MFUSEt 0 a PRICEt–a b TCDDt–b c RVRt–c a1 p q i1 j=1 (2) i MFUSEt–i jut–j ut A C NRUSEt 0 a PRICEt–a b TCDDt–b cNODRt–c a1 b1 c1 D p q d1 i1 j=1 A p a1 i1 (3) d UNEMPt–d i NRUSEt–i jut–j ut SFCUSTt 0 a TOTEMPt–a i SFCUSTt–i q j vt–j vt (4) j=1 A p q a1 i1 j=1 A p q a1 i1 j=1 MFCUSTt 0 a MFHSt–a i MFCUSTt–i jvt–j vt (5) NRCUSTt 0 a TOTEMPt–a i NRCUSTt–i j vt–j vt (6) Water consumption appears on the left-hand sides of regression Eqs 1, 2, and 3 and as the denominator in the average price variable on the right-hand sides of those same equations. Consequently, it is important to test for endogeneity. An artificial regression test is used for this purpose (Davidson & MacKinnon 1989). The instrumental variable used to conduct the test is the national capital stock deflator for water systems, which is obtained from the US Bureau of Economic Analysis. The capital stock deflator is an adequate instrument because national-level fluctuations in infrastructure costs are likely to be correlated with local water rates but are not affected by changes in Phoenix area water consumption. Because good in-sample statistical traits do not guarantee out-of-sample simulation accuracy, forecasting performance is also analyzed (Leamer 1983). Ex-post forecast accuracy is investigated by comparing the accuracy of the LTF forecasts with random-walk (RW) benchmark forecasts. For the percustomer water consumption series, which exhibit a high degree of seasonality, an RW prediction is defined as the observed value of demand in the same month of the previous year. The RW forecast for the customer base, which tends to move in a non-seasonal pattern, is simply the last historical 2016 © American Water Works Association OCTOBER 2016 | 108:10 E537 Fullerton & Cárdenas | http://dx.doi.org/10.5942/jawwa.2016.108.0156 Peer-Reviewed TABLE 2Variables Variable Definition Units Source SFUSE Single-family residential per-customer water usage Hundred cubic feet COP MFUSE Multi-family residential per-customer water usage Hundred cubic feet COP NRUSE Nonresidential per-customer water usage Hundred cubic feet COP SFCUST Number of single-family residential customers Water accounts COP MFCUST Number of multi-family residential customers Water accounts COP NRCUST Number of nonresidential customers Water accounts COP PRICE Real average price Dollars per hundred cubic feet COP TCDD Total cooling degree days Cooling degree days NOAA NODR Number of days with rainfall Days NOAA ECI Economic conditions index Percentage St. Louis Fed. RVR Rental vacancy rate Percentage US Census Bureau UNEMP Unemployment rate Percentage BLS TOTEMP Total nonfarm employment Thousands ADOA-EPS/BLS MFHS Multi-family housing starts Housing starts US Census Bureau ADOA-EPS—Office of Employment and Population Statistics at the Arizona Department of Administration, BLS—Bureau of Labor Statistics, COP—City of Phoenix, NOAA—National Oceanic and Atmospheric Administration, St. Louis Fed.—Federal Reserve Bank of St. Louis TABLE 3 Summary statistics Units Mean Standard Deviation Minimum Maximum Number SFUSE Variable Hundred cubic feet 14.465 3.244 9.007 21.036 84 MFUSE Hundred cubic feet 96.236 11.626 75.411 120.111 84 NRUSE Hundred cubic feet 100.614 30.776 53.766 157.056 84 SFCUST Water accounts 353,054 4,489 339,531 361,617 84 MFCUST Water accounts 15,670 183 15,269 16,216 84 NRCUST Water accounts 33,875 254 33,087 34,348 84 PRICE Dollars per hundred cubic feet 1.94 0.14 1.55 2.19 84 TCDD Cooling degree days 409 367 0 1,039 84 NODR Days 2 2 0 12 84 ECI Percentage 0.51 5.27 –12.50 6.45 81 RVR Percentage 12.9 3.8 7.6 20.1 84 UNEMP Percentage 7.5 1.6 3.9 10.3 84 TOTEMP Thousands 1,721.2 70.5 1,597.3 1,858.7 84 MFHS Housing starts 315 364 0 1,586 84 ECI—economic conditions index, MFCUST—number of multi-family residential customers, MFHS—multi-family housing starts, MFUSE—multi-family residential per-customer water usage, NODR—number of days with rainfall, NRCUST—number of nonresidential customers, NRUSE—nonresidential per-customer water usage, PRICE—real average price, RVR—rental vacancy rate, SFCUST—number of single-family residential customers, SFUSE—single-family residential per-customer water usage, TCDD—total cooling degree days, TOTEMP—total nonfarm employment, UNEMP—unemployment rate. JOURNAL AWWA 2016 © American Water Works Association OCTOBER 2016 | 108:10 E538 Fullerton & Cárdenas | http://dx.doi.org/10.5942/jawwa.2016.108.0156 Peer-Reviewed observation in that series. Furthermore, a random-walk-withdrift (RWD) forecast is calculated by adding the average change over time to the RW forecasts. Descriptive accuracy measures are then calculated. These include root mean square errors (RMSE) and Theil (1961) inequality U-statistics. The U-statistic, which is based on the RMSE, can assume values ranging from 0 to 1, where a value of 0 means that a perfect fit is obtained (Pindyck & Rubinfield 1998). In order to extract additional information about forecast accuracy, the mean squared error (MSE) can be decomposed into the following three proportions of inequality: bias (UM), variance (US), and covariance (UC). The bias proportion measures the systematic divergence between the means of actual and predicted values. The variance proportion reflects the forecast’s ability to replicate the degree of variability in the variable of interest. The covariance proportion represents unsystematic error. The ideal distribution of the three inequality proportions is UM = US = 0 and UC = 1 (Pindyck & Rubinfield 1998). Two formal tests of forecasting precision are also employed. The first is an error differential regression test that determines whether the difference between the errors from two competing forecasts is statistically significant. The LTF predictions are first compared with an RW benchmark and then with an RWD benchmark. By defining the two variables shown below in Eqs 7 and 8, the null hypothesis of the test can be expressed as Eq 9. Dt e1t – e2t (7) ∑t e1t e2t (8) H0: MSE(e1) – MSE(e2) = [µ(e1)2 – µ(e2)2] cov(D,∑) 0 (9) The first two equations represent sums and differences of the forecast errors generated by the two models at each period t, respectively. In Eq 9, µ denotes the mean and cov denotes the covariance. Assuming the means of both sets of errors have the same sign, a test of cov(D,∑) = µ(D) = 0 can be used to evaluate the null hypothesis as shown in Eq 10: Dt 1 2[∑t – µ(∑t)] ut(10) where u t is a randomly distributed error term and the coefficients are regression parameters. Eq 11 is used when the error means have opposite signs. whether one model outperforms the competing model by a statistically significant margin. The second formal statistical test is used to assess whether forecasts can accurately predict the direction of change (increase versus decrease) in the series of interest. For this purpose, Henriksson and Merton (1981) propose a test for forecasting ability that involves probabilities from a contingency table (Table 4). In Table 4, p1 is computed as the proportion of increases in the variable of interest that are correctly predicted, and p2 is the proportion of decreases that are forecasted correctly. The null hypothesis of the test, which is stated in Eq 12, is that forecasts of directional change are independent of the directional changes actually observed. In other words, the set of forecasts provides no useful information for a given variable’s directional change. H0: p1 p2 1 For a forecast with a perfect direction of change prediction, p1 = 1, p2 = 1, and p1 + p2 = 2. On the other hand, if a model always forecasts incorrectly, p1 + p2 = 0. For a naïve forecast that always predicts an increase, p1 = 1 and p2 = 0, which gives the same result as the null hypothesis shown above (Schnader & Stekler 1990). A one-tailed test of H0: p1 + p2 ≤ 1 against Ha: p1 + p2 > 1 is recommended because it does not seem highly probable that forecasts would systematically predict the wrong direction of change (H0 represents null hypothesis; Ha represents alternative hypothesis). A Fisher exact test can be used to evaluate the null hypothesis (Cumby & Modest 1987). In the following section, empirical results are reported. Forecasts generated using the LTF methodology are then compared against RW and the RWD benchmark forecasts. In order to determine whether the LTF model exhibits better out-of-sample properties than the benchmarks, Theil inequality coefficients, an error differential regression test, and a nonparametric directional accuracy test are used. EMPIRICAL RESULTS Table 5 summarizes the LTF estimation results for singlefamily residential, multi-family residential, and nonresidential per-customer water usage equations. The independent variables affect demand with different lags. The estimated coefficients associated with each of the explanatory variables are TABLE 4 Probability value contingency table ∑t 1 2[Dt – µ(Dt)] ut(11) A positive value for 2 indicates that the model associated with e2t outperforms the model associated with e1t. The interpretation of 1 depends on the sign of the mean of e1. If 1 has the same sign as the mean of e1, this indicates that the forecasts that generated e2t outperform the forecasts associated with e1t. Ashley et al. (1980) provide guidelines for evaluating the t- and F-statistics associated with the regression equations in order to establish JOURNAL AWWA (12) Forecast Actual Increase Decrease Total Increase p1 1 – p1 1 Decrease 1 – p2 p2 1 The quantities p1 and p2 represent the probabilities of correct directional change prediction given the actually observed directional changes. 2016 © American Water Works Association OCTOBER 2016 | 108:10 E539 Fullerton & Cárdenas | http://dx.doi.org/10.5942/jawwa.2016.108.0156 Peer-Reviewed significant at the 95% confidence level. Also, all of the coefficient signs are as hypothesized. Two AR parameters are included to correct for serial correlation in the single-family residential demand equation. For the multi-family residential and nonresidential demand equations, AR and MA parameters are included for the same purpose. Table 5 shows contemporaneous negative relationships between movements in the real average price and water usage. Previous research reports evidence that residential (Ruijs et al. 2008), commercial, and industrial (Hussain et al. 2002) consumers respond TABLE 5 ARIMA LTF per-customer water use Dependent Variable (Variable Names From Table 2) C PRICE TCDD(–1) NODR ECI(–11) Single-Family Residential Use (SFUSE) Multi-family Residential Use (MFUSE) Nonresidential Use (NRUSE) 0.188023 –0.010475 3.067299 (1.449518) (–0.333188) (3.405795)c –2.699224 –15.29766 –39.14598 (–2.162453)b (–2.050600)b (–3.670341)c 0.005285 0.036991 0.062207 (3.363783)c (3.440086)b (4.606663)c –0.099038 –1.562528 (–2.143868)b (–4.307935)c 0.226773 (2.481890)b RVR(–11) –1.509119 (–2.396267)b UNEMP(–15) –6.063227 (–2.519519)b AR(1) AR(8) –0.593101 –0.480628 (–5.347089)c (–3.350221)c –0.342149 (–3.036723)c AR(12) –0.354100 (–2.709945)c MA(1) –0.980975 (–34.68014)c MA(4) –0.580557 (–5.299988)c R2 0.595262 Adjusted R2 0.691417 0.572459 0.551109 0.661745 0.519016 Log likelihood –87.57604 –172.7461 –187.2728 F-statistic 13.48172c 23.30239c 10.71164c Durbin-Watson statistic 2.116557 2.163745 1.996908 AR—autoregressive, ARIMA—autoregressive integrated moving average, C—constant, ECI—economic conditions index, LTF—linear transfer function, MA—moving average, NODR—number of days rainfall, PRICE—real average price, RVR—rental vacancy rate, TCDD—total cooling degree days, UNEMP—unemployment rate aStatistical bStatistical cStatistical significance at the 10% level significance at the 5% level significance at the 1% level The sample period analyzed is January 2008 to December 2014. Numbers in parentheses represent t-statistics. JOURNAL AWWA to contemporaneous values of average prices. The significant contemporaneous impacts of price changes point to potential forward-looking expectations behavior by Phoenix water customers (Fullerton et al. 2006, Fullerton & Elias 2004). The price elasticity for the single-family usage category is –0.36. It is calculated by multiplying the price coefficient in Table 5 by the ratio of mean price to mean usage in that category. It is smaller in magnitude than the average price elasticity estimate reported by Worthington and Hoffman (2008). The price elasticity for the multi-family usage category is –0.31 and is calculated analogously. Again, it is smaller in magnitude than the price elasticity for multifamily water demand estimated by Agthe and Billings (2002) and the price elasticity for renter-occupied households reported by Hoffman et al. (2006). The price elasticity for the nonresidential usage category is –0.75. That is in between the elasticity estimates reported for the commercial and industrial sectors by Hussain et al. (2002). In addition, it is in line with a study that concludes that the price elasticity of water demand is higher for the industrial sector than for the residential sector (Arbués et al. 2010). It is important to test the price variable for endogeneity given that total water consumption is used to calculate average price and it is also used to compute the dependent variables in Table 5. The results obtained using an artificial regression test for this purpose indicate that there is no feedback between water usage and contemporary values of average price (Davidson & MacKinnon 1989). Some prior studies also report evidence that average water price variables are exogenous (Mylopoulos et al. 2004, Nauges & Thomas 2000). Regardless of the category analyzed, higher temperatures are associated with higher water usage with a one-month lag. This is not surprising given that Phoenix water consumption exhibits a strong seasonal pattern and reaches peak levels during the summer months. An increase in the number of days in a month with rainfall negatively impacts water usage in the same month. Several research articles document that water demand in other regions responds to weather conditions in ways similar to those described above (Fullerton et al. 2016, Martinez-Espiñeira 2002, Jain et al. 2001). It is noteworthy that none of the variables related to rainfall turn out to be relevant for predicting multi-family residential water usage. Automatic irrigation systems are often used by multi-family complexes, which can preclude water savings on rainy days. Also, outdoor water usage per apartment varies considerably from one complex to another, with some complexes having little or no vegetation coverage and limited outdoor water usage (Agthe & Billings 2002). For apartment complexes that use water mainly or exclusively indoors, water consumption is not likely to decrease substantially in months that have more rainy days. The economic conditions index positively affects single-family residential water usage with a lag of 11 months. For multi-family consumption, the rental vacancy rate negatively affects water usage, also with a lag of 11 months. High vacancy rates are likely to exert pressure on apartment complexes to reduce water usage costs. Apartment complexes sometimes seek long-term cost savings by installing low-flow plumbing fixtures and drip irrigation systems (Agthe & Billings 1996). Implementing those cost-saving measures can require substantial time, which may help explain why the impact of a shift in vacancy rates on water usage evolves over the 2016 © American Water Works Association OCTOBER 2016 | 108:10 E540 Fullerton & Cárdenas | http://dx.doi.org/10.5942/jawwa.2016.108.0156 Peer-Reviewed span of several months. Finally, the unemployment rate negatively affects nonresidential water usage with a lag of 15 months. The size and timing of the economic impacts on water demand documented in Table 5 are congruent with previous studies using similar economic indicators for other regions (Fullerton et al. 2007, 2006). The results are also consistent with other research showing that the 2007–2009 recession had important ramifications for water usage patterns (Kiefer et al. 2016). Table 6 shows LTF estimation results for the single-family residential, multi-family residential, and nonresidential customer base equations. With the exception of the parameter corresponding to total employment in the single-family regression, all other estimated coefficients associated with each of the explanatory variables satisfy the 5% significance criterion. All of the slope coefficients have the hypothesized arithmetic signs. In order to correct for residual serial correlation, AR and MA terms are introduced in the singlefamily and multi-family customer equations. Total nonfarm employment positively impacts the number of nonresidential and single-family residential customers, with lags of 11 and 14 months, respectively. That suggests that it takes around a year for changes in employment to affect the customer bases in those categories. Also, multi-family housing starts positively impact TABLE 6 ARIMA LTF number of customers Dependent Variable C TOTEMP(–11) Single-Family Residential Accounts (SFCUST) Multi-family Residential Accounts (MFCUST) Nonresidential Accounts (NRCUST) 46.19510 12.89101 –20.23715 (0.351808) (1.146459) (–0.638534) 38.12193 (1.901633)a TOTEMP(–14) 7.926378 (2.185103)b MFHS(–15) 0.064271 (2.898233)c AR(2) –0.549329 (–3.992288)c MA(1) –0.511923 (–4.613450)c MA(2) 0.804975 (5.984684)c R2 0.173375 Adjusted R2 0.322503 0.079878 0.144370 0.281853 0.063148 Log likelihood –532.4142 –304.9025 –388.2049 F-statistic 5.977530c 7.933678c 4.774677b Durbin–Watson statistic 1.876944 2.115532 2.108623 AR—autoregressive, ARIMA—autoregressive integrated moving average, C—constant, LTF—linear transfer function, MA—moving average, MFHS—multi-family housing starts, PRICE—real average price, TOTEMP—total nonfarm employment The sample period analyzed is January 2008 to December 2014. aStatistical bStatistical cStatistical significance at the 10% level significance at the 5% level significance at the 1% level JOURNAL AWWA multi-family residential accounts after 15 months. Previous work documents similar time lags in the response of the customer base to changes in economic conditions (Fullerton et al. 2007, 2006). The delayed effects of business cycle movements on both percustomer water usage and the number of customers requires further comment. In a survey of the literature on water demand modeling, Worthington and Hoffman (2008) note that, while most prior research focuses on the short run, many of the impacts of economic conditions on water demand fully materialize only in the long run. A business cycle expansion is likely to affect water usage by stimulating the purchase of new household appliances and homes with more extensive landscaping. It is also likely to encourage industrial and commercial firms to expand the stock of water-using equipment. The purchase of new properties, industrial equipment, and durable consumer goods typically requires substantial lead time. Furthermore, the purchase of new homes and office space that normally accompanies improved economic conditions may have been delayed in Phoenix during the sample period due to the lingering effects of the local real estate bust. This may explain why economic variables are found to affect water usage and account growth after lags of several months. Multiple sets of ex-post forecasts for each category of per-customer water usage and the customer base are generated for the period between January 2012 to December 2014. Initially, a subsample estimation period is defined from January 2008 to December 2011, with the period covered by the forecast running from January 2012 to December 2012. Then, the estimation period is expanded by one month to January 2012, and the forecast period is rolled forward by one month to cover the period from February 2012 through January 2013. This process is repeated until the subsample estimation period extends through November 2014. The results are 36 one-month-ahead (one stepahead) forecasts, 35 two-month-ahead forecasts, 34 three-monthahead forecasts, and so on. Forecasts for each step length are analyzed separately. First, RMSE, Theil inequality coefficients, and MSE decompositions are calculated for each forecasted variable. The LTF demand forecasts outperform RW and RWD benchmarks over the majority of step lengths considered. For the single-family and multi-family residential water usage categories, the LTF forecasts have the smallest RMSE for 58% and 92% of forecast periods, respectively. For the nonresidential water usage category, the LTF forecasts are superior to the benchmarks across all forecast periods. The MSE decompositions for the LTF forecast errors exhibit good characteristics. The bias and variance proportions are relatively low for each set of the forecast step lengths. Consequently, the covariance proportion remains above the 60% mark for all step lengths considered. The LTF out-of-sample forecasts provide good approximations of the systematic movements in Phoenix per-customer water demand. The RMSE and U-statistic results are more heterogeneous in the case of the customer base forecasts. For the single-family residential customer category, the RWD forecasts outperform those of the LTF and RW models at all step lengths as judged by RMSE. For the multi-family residential customer base forecasts, by contrast, the LTF outperforms the benchmarks at all step lengths. In the case of 2016 © American Water Works Association OCTOBER 2016 | 108:10 E541 Fullerton & Cárdenas | http://dx.doi.org/10.5942/jawwa.2016.108.0156 Peer-Reviewed the nonresidential customer base, LTF forecasts outperform the benchmarks for forecast horizons of more than a few months ahead, but the RW forecasts are superior for relatively short horizons. Overall, the RW and RWD benchmark forecasts are competitive with the LTF customer base forecasts. Results are also mixed with regard to the composition of customer base prediction errors. The errors in the LTF forecasts of residential customer accounts are not primarily random in nature. The U-statistic covariance proportions account for more than half of the prediction errors after four months in the case of single-family customer forecasts and after eight months in the case of multi-family forecasts. The existence of discernible patterns in those forecast error series suggests that the residential customer base models would benefit from further refinement. In comparison to the findings regarding LTF forecast error composition for the residential sector, the findings for the nonresidential sector are more favorable. The TABLE 7 covariance proportions of LTF nonresidential customer base forecasts remain above the 80% mark for all step lengths. In order to formally test whether the difference between forecast errors from two models is statistically significant, an error differential equation is used (Ashley et al. 1980). This test can only be used to compare two sets of forecasts at a time. Therefore, the LTF forecasts are compared sequentially against RW and RWD benchmarks. The RW-LTF and RWD-LTF results are presented side-by-side in Table 7 for each of the six equations analyzed. Rejection of the null hypothesis implies that the LTF model represents a significant improvement over the benchmark forecast. In the case of single-family residential, multi-family residential, and nonresidential per-customer water usage, the differences between the LTF and benchmark forecasts are statistically insignificant with one exception. The lone exception is the one-month-ahead nonresidential LTF forecast, which Error differential regression test results (LTF versus benchmark forecasts) Forecasted Variable Step Length One month Two months Three months Four months Five months Six months Seven months Eight months Nine months 10 months 11 months 12 months Benchmark SFUSE MFUSE NRUSE SFCUST MFCUST RW — — — — Reject NRCUST — RWD — — Reject — — — RW — — — — Reject — RWD — — — — — — RW — — — — Reject — RWD — — — — — — RW — — — — Reject — RWD — — — — — — RW — — — — Reject Reject RWD — — — — — Reject RW — — — Reject Reject Reject RWD — — — — Reject Reject RW — — — Reject Reject Reject RWD — — — — Reject Reject RW — — — Reject Reject Reject RWD — — — Reject Reject Reject RW — — — Reject Reject Reject RWD — — — — Reject Reject RW — — — Reject Reject Reject RWD — — — — Reject Reject RW — — — Reject Reject Reject RWD — — — — Reject Reject RW — — — Reject Reject Reject RWD — — — — Reject Reject LTF—linear transfer function, MFCUST—number of multi-family residential customers. MFUSE—multi-family residential per-customer water usage, NRCUST—number of nonresidential customers, NRUSE—nonresidential per-customer water usage, RW—random walk, RWD—random walk with drift, SFCUST—number of single-family residential customers, SFUSE—single-family residential per customer water usage Rejection of the null hypothesis indicates that the LTF forecasts are more accurate than the benchmark alternative forecasts. Dashes indicate that the null hypothesis fails to be rejected and the forecast error differences are statistically insignificant. JOURNAL AWWA 2016 © American Water Works Association OCTOBER 2016 | 108:10 E542 Fullerton & Cárdenas | http://dx.doi.org/10.5942/jawwa.2016.108.0156 Peer-Reviewed represents a statistically significant improvement over the corresponding RWD forecast. Failure to reject the null hypothesis of prediction error equality for the large majority of cases indicates that the increases in accuracy achieved by LTF demand forecasts, as measured by RMSE, are relatively insignificant. The competitiveness of RW benchmarks implies that efforts to predict per-customer water usage in Phoenix should carefully monitor recent historical consumption behavior. The LTF customer base forecasts, by contrast, demonstrate a relatively strong track record when compared with the RW benchmarks using the error differential regression test. This is somewhat surprising given the mixed forecast accuracy results obtained for the customer base using RMSE and U-statistics as the criteria for judging accuracy. In the case of single-family residential customers, the LTF represents a significant improvement over the RW for the last seven step lengths and also outperforms the eightmonth-ahead RWD forecast by a statistically significant margin. With regard to the number of multi-family residential customers, the LTF represents a significant improvement over the RW across all step lengths and the margin of improvement over the RWD is statistically significant for the last seven step lengths. For the number of nonresidential customers, the null hypothesis is rejected in the case of both the RW and the RWD forecasts for the last eight step lengths. The ability of a model to accurately predict the direction of change in a variable of interest is determined using directional forecast evaluations. Table 8 shows the directional accuracy test for each category of per-customer water usage and customer accounts. The null hypothesis states that the forecast fails to predict directional changes in variable of interest (Henriksson & Merton 1981). Rejection of the null implies that the model successfully predicts the direction of the movements in water usage. For the three water usage categories the null hypothesis is never TABLE 8 rejected for more than a third of the step lengths using a 5% significance level. For the customer base forecasts, it is not possible to reject the null at any step length. This indicates that anticipating directional changes for Phoenix water usage and customer bases is very difficult. The results in Tables 7 and 8 do not provide very much support in favor of the per-customer water usage and customer account models developed for Phoenix. This is true for all three customer categories, but especially for the two residential categories. The difficulty of predicting Phoenix water demand, especially in the residential sector, may be partly attributable to the unstable conditions that prevailed in the Phoenix residential real estate market following the 2007 housing market collapse. Phoenix experienced exceptionally large housing price declines in the aftermath of the housing bubble (Carson & Dastrup 2013). The ensuing financial crisis further disrupted mortgage lending activity and contributed to the difficulty of predicting residential water demand during this period. All of the customer base series are somewhat jagged, partially reflecting the turbulence in the local housing market and the disruptive effects of the financial crisis. Should adequate data on additional real estate variables become available, such variables might add explanatory power to the models developed for this study. From a practical perspective, results in Tables 7 and 8 also indicate that municipal water forecasts should monitor the most recent consumption data closely during periods of regional financial stress. Many time series are characterized by a high degree of continuity or persistence over time, and RWs are often useful for characterizing such series. While RWs rarely help predict turning points in economic activity, such as real estate busts, continuity often reemerges once the correction or structural shift has occurred (Clements & Hendry 2008). For utilities in metropolitan areas experiencing very rapid accumulation of housing stock, it Henriksson–Merton test results for LTF forecasts Forecasted Variable Step Length SFUSE MFUSE NRUSE SFCUST MFCUST NRCUST One month Reject Reject Reject — — — Two months — — — — — — Three months Reject — Reject — — — Four months — — Reject — — — Five months — — Reject — — — Six months — — — — — — Seven months — — — — — — Eight months — — — — — — Nine months Reject — — — — — 10 months — — — — — — 11 months — — — — — — 12 months — — — — — — LTF—linear transfer function, MFCUST—number of multi-family residential customers, MFUSE—multi-family residential per-customer water usage, NRCUST—number of nonresidential customers, NRUSE—nonresidential per-customer water usage, SFCUST—number of single-family residential customers, SFUSE—single-family residential per customer water usage Rejection of the null hypothesis implies that the forecasts provides useful information regarding the direction of change. JOURNAL AWWA 2016 © American Water Works Association OCTOBER 2016 | 108:10 E543 Fullerton & Cárdenas | http://dx.doi.org/10.5942/jawwa.2016.108.0156 Peer-Reviewed may also be useful to examine the underlying factors affecting the customer base, such as net migration, to determine the sustainable level of long-term growth. Housing booms are often characterized by overbuilding followed by prolonged periods of slow growth as excess housing stock is gradually absorbed (McNulty 2009, Smith & Tesarek 1991). In such situations, ignoring potential cyclical behavior in housing markets may result in larger forecast errors. CONCLUSION In summary, the LTF estimation results indicate that water usage in Phoenix is affected by variations in prices, economic conditions, and weather patterns. There are contemporaneous negative relationships between movements in real average price and per-customer water usage. Over the course of the sample period, real average water prices in Phoenix varied from $1.55 to $2.19 per 100 ft3. The price elasticities for the single-family residential, multi-family residential, and nonresidential usage categories are –0.36, –0.31, and –0.75, respectively. Those elasticities are in the neighborhood of results reported in prior studies for various regions. Statistically significant impacts are also found between weather conditions and water demand. Higher temperatures are associated with higher water usage, and an increase in the number of days in a month with rainfall reduces municipal water usage. In addition, an improvement in economic activity increases water consumption per customer. The customer base equations confirm that positive relationships exist between the number of customers and both employment and multi-family housing starts. It is important to highlight the role of economic and housing market variables in influencing Phoenix water demand in the aftermath of the real estate bust and the 2007–2009 recession. Business cycle downturns are likely to affect water usage by delaying the purchase of new properties and water-using durable goods. Utilities that serve communities facing turbulent economic conditions or cyclical oscillations in real estate markets are advised to closely monitor recent trends in both water demand and its underlying determinants. After the parameters of each equation have been estimated, ex-post forecasts are conducted over the course of a 36-month period as an additional model-validation exercise. Results of the two forecast evaluation tests employed in this analysis illustrate the importance of analyzing predictive accuracy from multiple angles. Descriptive accuracy metrics corresponding to per-customer water usage forecasts in many cases favor the LTF model. However, the improvements in accuracy over the benchmark models are not statistically significant in most cases as gauged by the error differential regression test. Conversely, analysis of the LTF customer base forecasts yields mixed descriptive accuracy results but, when those forecasts do outperform the benchmarks, they usually do so by statistically significant margins. Also, notwithstanding its comparative accuracy as gauged by RMSE, the LTF model is relatively unsuccessful at predicting the direction of usage movements in most cases. By applying multiple forecast evaluation methods, a more nuanced understanding of a model’s track record in out-of-sample prediction is achieved. JOURNAL AWWA More research on per capita water demand and customer base forecasting appears warranted for this metropolitan economy. Future efforts may attempt to increase forecast accuracy by constructing a composite forecast using LTF, RW, and RWD models. Also, if serial correlation issues can be resolved, employing a seemingly unrelated regression method may prove helpful. Additional explanatory variables such as foreclosure rates and categorical housing stock estimates might help improve out-of-sample simulation results for the customer base. Another key factor that is likely to affect the evolution of water demand over time is the increasing adoption of water-saving home appliances and lawn irrigation systems. Finally, similar efforts conducted for other regional water utilities would also help determine whether these results are unique to Phoenix. Ideally, such analyses would examine water demand dynamics over a longer time span, allowing for comparison of forecasting performance during different phases of the business cycle. ACKNOWLEDGMENT The Water Research Foundation provided financial, technical, and administrative support for the research upon which this article is based. Additional financial support was provided by El Paso Water Utilities, Hunt Communities, City of El Paso Office of Management & Budget, and the University of Texas at El Paso. Extensive comments and suggestions were provided at various points during the development of this study by Adam Walke, Jack Kiefer, Chris Meenan, Paul Merchant, Paul Palley, and José Ablanedo. Econometric research assistance was provided by Alejandro Ceballos. ABOUT THE AUTHORS Thomas M. Fullerton Jr. (to whom correspondence may be addressed) is a professor of economics at the University of Texas at El Paso, where he holds the Chair for the Study of Trade in the Americas El Paso. His research has been published in Water Resources Research, Water Policy, Journal AWWA, Economics Letters, Southern Economic Journal, International Journal of Forecasting, Energy Economics, Journal of Forecasting, Canadian Water Resources Journal, Regional Science Policy & Practice, Contemporary Economic Policy, Economic Development Quarterly, and Empirical Economics. He received his PhD from the University of Florida, Gainesville; his MA degree from the University of Pennsylvania, Philadelphia; his MS degree from Iowa State University at Ames; and his BBA degree from the University of Texas at El Paso. He may be reached at University of Texas at El Paso, 500 W. University Ave., El Paso, TX 79968-0543 USA; [email protected]. Juan P. Cárdenas is a financial analyst at United Bank of Paso del Norte, El Paso, Tex. 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