XLRI Jamshedpur
School of Business & Human Resources
Understanding and Analyzing
Groups
Group Properties
1. Roles: Expectations of significant others and self
2. Norms: Acceptable standards of behaviour
3. Status : Sociallyy defined p
position
4. Size:
5. Cohesiveness: Attracted and motivated stay in the
g p
group
Dr. M G Jomon, XLRI
Social Network
A network is a set of social system
system,
members connected by links or ties that
indicate the relationships (or lacks of
relationships) between them
Brass (1995)
Brass,
Dr. M G Jomon, XLRI
Sociometry
• Known also as social network mapping or organizational
network analysis
• An analytical technique for studying group interactions
• Identifies the sub-group and informal group within a group
• Indicates like and dislike preferences in a group
• Indicates with whom or whom not wish to work
Data collection
• Interviews,, Questionnaires
Q
etc.
Dr. M G Jomon, XLRI
Sociogram
• Sociometry is often expressed in a sociogram
• Sociogram is a diagram that graphically maps
the preferred social interactions and network
Dr. M G Jomon, XLRI
Sociogram: Types of networks
• Clusters: Group that exist within networks
• Prescribed clusters: Formal groups - departments, work teams, task forces
• Emergent clusters: Informal, unofficial groups
• Coalitions: Groups that come together temporality to achieve a specific
purpose
• Cliques: Relatively permanent informal groups that involve friendship
• Stars: Individuals with the most linkages
g
in a group
g
p
• Liaisons: Individuals who connect clusters but are not members of any
cluster
• Bridges: Individuals who serve as linking pins by belonging to two or more
clusters
• Isolates: Individuals who are not connected to a social network
Dr. M G Jomon, XLRI
Groupwork
¾ Create a sciogram of your group, using the data
collected in the worksheet
¾ What are the conclusions about the group interactions
based on the sociogram? Identify at least five
conclusions
¾ How are you going to use the findings to build your
group into a high performing Team?
Dr. M G Jomon, XLRI
Blue = Respect, Pink = Like, Orange = Communicate, Green = Prefer to Work.
Dr. M G Jomon, XLRI
annn
Dr. M G Jomon, XLRI
XLRI Jamshedpur
School of Business & Human Resources