Newcastle City Council
2014-15 Actuals and
2015-16 Estimates
Comparison Group:
(f)
(r)
(k)
(e)
(t)
(g)
(d)
(a)
(h)
(z)
(n)
(w)
(u)
(m)
(x)
(s)
Libraries_Profile
Newcastle upon Tyne
Nottingham
Gateshead
Salford
Sheffield
Liverpool
Coventry
Derby
Bolton
Plymouth
Stockton-on-Tees
Southampton
Stoke-on-Trent
Bristol
Dudley
Kingston-upon-Hull
Page 1
09/03/2016
FOREWORD
I am pleased to be able to present the fifth edition
of the CIPFAstats Comparative Profile for Public
Library Services.
These profiles provide a comprehensive analysis of
public libraries data covering all the major topics
collected in the CIPFAstats Public Libraries
collection.
This means that there should be something for
everyone interested in the running of public library
services.
The analysis is simple and non-judgemental. You will not find any
quartiles, traffic lights or subjective commentary. Instead the report seeks
to visualise the data and to enable readers to draw their own conclusions.
The "Executive Report" acts as a high level summary, but is also designed
as an introduction to the whole report. Most readers will find reading
through these pages helpful as an introduction to the style and logic of the
more detailed pages.
The reports will aid everyone interested in public library services to ask
informed questions and come up with informed proposals for how the
services should be delivered in the future.
We hope you find this report interesting and helpful. If you have any
comments, suggestions or queries then CIPFA would be delighted to hear
from you (please see appendix 5 for contact details).
Kind regards,
Ian Watson
Lancashire County Council
Chair of the CIPFA Public Library Statistics Working Party
Libraries_Profile
Page 2
09/03/2016
INTRODUCTION
The aim of the profile is to provide management information for decision makers involved in
providing the libraries service. Due to the wide range of topics covered, the report will have a
broad appeal and should be of interest to members, librarians and officers.
This profile compares your authority's library service figures from the 2015 CIPFAstats collection
with the group of authorities specified on the title page.
This is the fifth year of the profile, CIPFA would greatly appreciate your feedback and
suggestions on how we can make the profiles more interesting and useful.
INDEX
Executive Summary
Page 4
Section A - Libraries & Library Users
Page 7
Section B - Resourcing
Page 15
Section C - Workload
Page 25
Section D - Stock
Page 31
Section E - Performance
Page 41
Appendices
Page 45
Approach to missing data
• 93% of UK Library Authorities provided data for the 2015 CIPFAstats Public Library Statistics. Authorities who did not
provide data are excluded from these comparisions completely.
• In a small number of cases authorities have provided totals (e.g. for costs), but not a complete breakdown. In such
cases the breakdown has been estimated by techniques such as apportionment or comparison to previous years' figures.
• In a small number of cases authorities have not provided other pieces of information. Where CIPFA felt this value was
important an estimation has been made. In no cases does this estimated data constitute more than 15% of the data
used in a comparision.
• Should any authority not be fully happy with estimates provided for their authority we will be very happy to produce a
new report for them using new data supplied by that authority.
• If you have any queries about our approach please do not hesitate to contact us: [email protected]
Libraries_Profile
Page 3
09/03/2016
EXECUTIVE SUMMARY
Comparing Newcastle upon Tyne with 14 Other Library Authorities
This summary provides an overview of the key indicators from the main report along with a few points of current interest,
showing how your authority's library service compares against other authorities.
Unless specified otherwise all data relates to 2014-15 Actuals.
A: Libraries and Library Users
Number of Libraries (31/03/15)
30
25
20
15
• The chart on the left compares the number of
libraries your authority has with the other
authorities in the comparison. Newcastle upon
Tyne has 15 libraries (the bar highlighted in
black) compared to an average of 15 libraries (as
shown by the horizontal line). Each pale bar
represents one of the authorities in the
comparator group.
10
• Newcastle upon Tyne has an average number of
libraries within the group giving an indication of
the scale of the library service.
5
0
m
d
z
x
r
e
f
a
t
s
k
w
n
h
u
For more information about this type of chart
please see appendix 1.
Population (000's)
600
500
• Population is an important figure in this report as
we use it as a denominator to adjust for the size
of the authority (see next chart).
400
300
• Newcastle upon Tyne is the 6th largest of the 15
authorities
compared
here
(in
terms
of
population).
200
100
0
t
m
d
x
r
f
h
z
s
a
u
w
e
k
n
Number of Active Borrowers per 1,000
population
300
250
• The number of active borrowers per 1,000
population is a key indication of how well the
library service engages with the public.
200
• Newcastle upon Tyne is in the top quartile
suggesting that the library service engages well
with the population when compared to the other
authorities.
150
100
Please see appendix 1 for further details on
quartiles.
50
0
f
Libraries_Profile
r
k
n
d
x
m
t
s
a
w
z
e
u
h
Page 4
09/03/2016
B: Resourcing
Total Revenue Expenditure per 1,000
population
£30,000
• Total revenue expenditure per 1,000 population is
a key cost indicator. Figures in the graph
opposite are 2014-15 actuals.
£25,000
£20,000
• Newcastle upon Tyne comes out as being at the
higher end of the comparison, which suggests
that it should compare its costs to other
authorities to see if there are any ways it could
learn from their approaches.
£15,000
£10,000
£5,000
£0
m
k
a
f
s
x
d
r
w
n
h
z
e
t
u
Total Revenue Expenditure per 1,000 population: Time Series
£35,000
£30,000
£25,000
£20,000
£15,000
£10,000
£5,000
£0
2011-12
2012-13
2013-14
2014-15
Newcastle upon Tyne
2015-16
(Estimates)
Average
• The line chart plots the total revenue expenditure per 1,000 population over the last four years and shows the
estimated figure for 2015-16. The population figure used for all years is the mid-year 2014 figure, so the changes in
value relate to changes in expenditure only.
• For most authorities a drop can be seen in the 2015-16 estimates.
Volunteer hours as a % of volunteer hours
plus employee hours
7.0%
6.0%
• One well publicised approach that
authorities are taking is using volunteers.
library
5.0%
4.0%
• Newcastle upon Tyne had 0.7% of 'worked hours'
provided by volunteers in 2014-15 compared to
an average of 2.3%.
3.0%
2.0%
1.0%
0.0%
a
Libraries_Profile
w
z
r
u
d
k
h
s
x
n
e
f
m
t
Page 5
09/03/2016
C: Workload
Physical Visits for Library Purposes per 1,000
population
7,000
6,000
5,000
• The number of visits per 1,000 population is a
strong indicator of workload faced by the
authority.
• It is also another measure of engagement and
offers a more complete picture as it will include
other reasons for visiting the library as well as
borrowing.
4,000
3,000
2,000
1,000
0
n
f
d
k
w
m
r
h
s
x
a
z
e
u
t
Total Book Issues per 1,000 population
4,500
• This chart compares another core library activity,
providing an indicator for both workload and the
demand placed on the library book stock.
4,000
3,500
3,000
2,500
2,000
1,500
1,000
500
0
w
m
x
k
n
a
d
z
s
r
f
e
h
u
t
D: Stock
Total Book Stock per 1,000 population
2,500
• This chart compares the overall book stock level
of the library service.
2,000
1,500
1,000
500
0
r
s
m
w
n
a
f
t
x
z
e
u
h
k
d
E: Performance
Percentage supplied within 7 days
80%
• Newcastle upon Tyne successfully supplied 58%
of book requests within 7 days of request. This
was at the low end of the authorities compared.
70%
60%
50%
40%
30%
20%
10%
0%
z
Libraries_Profile
x
r
u
w
h
a
s
e
n
k
f
d
m
t
Page 6
09/03/2016
SECTION A: LIBRARIES AND LIBRARY USERS
• This section compares the information on numbers of libraries,
opening hours, library users, visits and electronic access.
7
Total Service Points per 100,000 population
6
5
4
3
2
1
0
e
z
k
m
n
a
x
d
f
r
s
w
h
t
u
(See page 8 for details)
Section Contents
Page 8
A1: Service Points
Number of service points
Busiest service points
Page 10
A2: Population Density
Comparisons for static & mobile libraries
% authorities without mobile libraries
Page 11
A3: Opening Hours
Distribution of opening hours
Opening hours at busiest service points
Page 12
A4: Library Users
Number of active borrows
Number of housebound readers
Number of visits
Electronic counters
Visits to website
Page 14
A5: Electronic Workstations
Number of terminals
Number of hours available & recorded
Public wi-fi access
Libraries_Profile
Page 7
09/03/2016
A1: Service Points
at 31 March 2015
Number
/ 100k pop
Average
0
0.0
0.1
Static Service Points
15
5.2
5.4
Total Service Points
15
5.2
5.2
Mobile Libraries
Population
Authority
Average
289,800
296,567
Total Service Points
30
25
20
15
10
5
0
m
d
z
x
r
e
f
a
t
s
k
w
n
h
u
Total Service Points per 100,000 population
7
6
5
4
3
2
1
0
e
z
k
m
n
a
x
d
f
r
s
w
h
t
u
Source: CIPFA Public Library Statistics 2015 - Cells 1 to 45, ONS Population Estimates Mid 2014
Busiest Service Points
2014-15 Actuals
City Library
Busiest Service Point (Issues):
Issues per annum
Authority
Average
258,624
213,113
Issues per annum
350,000
City Library
Busiest Service Point (Visits):
Visits per annum
Authority
Average
764,539
426,873
Visits per annum
1,000,000
300,000
800,000
250,000
200,000
600,000
150,000
400,000
100,000
200,000
50,000
0
0
m
t
k
d
f
r
x
h
s
w
a
u
z
Source: CIPFA Public Library Statistics 2015 - Cells 48 & 49
Libraries_Profile
n
e
k
e
f
h
t
m
n
s
r
d
x
w
a
z
u
Source: CIPFA Public Library Statistics 2015 - Cells 50 & 51
Page 8
09/03/2016
A1: Service Points (continued)
2014-15 Actuals
Library Opening/Closures
Authority
/100,000 pop
Avg
Libraries closed
0
0.0
0.40
Libraries Opened
0
0.0
0.00
Net Library openings
0
0.0
-0.40
Libraries Permentanly closed
2.50
Libraries Opened
1.00
2.00
0.80
1.50
0.60
1.00
0.40
0.50
0.20
0.00
0.00
t
w
u
s
n
z
x
r
m
k
h
f
e
d
a
z
Source: CIPFA Public Library Statistics 2015 - Cell 46
x
w
u
t
s
r
n
m
k
h
f
e
d
a
Source: CIPFA Public Library Statistics 2015 - Cell 47
Net Openings/Closures
0.00
-0.50
-1.00
-1.50
-2.00
-2.50
z
Libraries_Profile
x
r
m
k
h
f
Page 9
e
d
a
w
u
s
n
t
09/03/2016
A2: Population Density
2014-15 Actuals
Population Density and Number of Service Points
• In urban areas of high population density a small number of service points will be able to provide service to a large
population. In rural areas more service points will be required to enable the population to have easy access.
• The scatter plots below compare these two factors. For all UK library authorities it can be seen that as population density
increases (on the horizontal axis), the number of libraries per 100,000 population tends to be lower.
• As these charts are strongly effected by outliers, values for population density are capped at 120 and service points per
100,000 population capped at 18.0 and 3.0 for static service points and mobile libraries respectively.
Authority
25.5
Population Density
Median
32.2
Static Service Points
9.0
Comparator Group
Static Service Points per 100,000
population
8.0
Newcastle upon Tyne
7.0
6.0
5.0
4.0
3.0
2.0
1.0
0.0
0
10
20
30
Population Density
40
50
60
Mobile Libraries per 100,000
population
Mobile Libraries
0.6
Comparator Group
0.5
Newcastle upon Tyne
0.4
0.3
0.2
0.1
0.0
0
10
20
30
40
50
60
Population Density
Mobile Libraries
Number
/ 100k pop
Average
0
0.0
0.1
Mobile Libraries
33.3%
Mobile libraries per 100,000 population
0.6
66.7%
0.5
0.4
0.3
0.2
0.1
% Authorities with no mobile libraries
0.0
n
Libraries_Profile
k
w
s
d
z
x
u
t
r
m
h
f
e
a
Page 10
% Authorities with mobile libraries
09/03/2016
A3: Opening Hours
2014-15 Actuals
Service Points
Av
era
Av
era
Au
tho
ge
rit
y
% in Each Band
ge
rit
y
Au
tho
Av
era
Av
era
/ 100,000 population
ge
rit
y
Total
Au
tho
ge
rit
y
ge
Au
tho
Au
tho
Hours Open
Non-Statutory
Av
era
rit
y
Statutory
All Libraries: < 10
0
0
0
0
0
0
0.0
0.0
0.0%
0.4%
Mobile: <10
0
0
0
0
0
0
0.0
0.0
0.0%
0.6%
Mobile: >10
0
0
0
0
0
0
0.0
0.1
0.0%
2.0%
Static: 10-14
0
1
0
0
0
1
0.0
0.2
0.0%
4.3%
Static: 15-19
4
0
0
0
4
1
1.4
0.0
26.7%
3.1%
Static: 20-24
0
1
0
1
0
2
0.0
0.5
0.0%
8.7%
Static: 25-29
1
2
0
0
1
2
0.3
0.5
6.7%
9.0%
Static: 30-34
1
2
0
0
1
3
0.3
0.7
6.7%
14.9%
Static: 35-39
2
2
0
0
2
2
0.7
0.6
13.3%
10.4%
Static: 40-44
1
2
0
0
1
2
0.3
0.5
6.7%
11.3%
Static: 45-49
2
2
0
0
2
2
0.7
0.7
13.3%
17.1%
Static: 50-54
1
1
0
0
1
1
0.3
0.5
6.7%
8.0%
Static: 55-59
1
1
0
0
1
1
0.3
0.2
6.7%
3.5%
Static: >60
2
1
0
0
2
1
0.7
0.4
13.3%
6.7%
15
0
1
15
16
5.2
5.0
Total
15
Percentage of libraries in each opening hours band
30%
Newcastle upon Tyne
Comparator Group
25%
20%
15%
10%
5%
0%
All
Libraries
< 10
Mobile:
<10
Mobile
Libraries
>10
10-14
15-19
20-24
25-29
30-34
35-39
40-44
45-49
50-54
55-59
>60
Weekly Opening Hours
Source: CIPFA Public Library Statistics 2015 - Cells 1 to 45
Opening Hours - Busiest Service Points
City Library
Busiest Service Point (Issues):
Opening Hours at the
Busiest Service (Issues)
80
60
40
40
20
20
r
m
k
h
f
Newcastle upon Tyne
x
t
69.0
n
d
a
z
Average:
s
u
w
e
Opening Hours at the
Busiest Service (Visits)
80
60
0
City Library
Busiest Service Point (Visits):
0
w
r
m
k
h
e
f
Newcastle upon Tyne
51.7
x
t
69.0
n
d
a
z
Average:
s
u
57.1
Source: CIPFA Public Library Statistics 2015 - Cells 48 to 51
Libraries_Profile
Page 11
09/03/2016
A4: Library Users
2014-15 Actuals
Active Borrowers
Number
/1,000 pop
Average
74,312
256
141
303
1.0
1.1
Housebound Readers
Number of Active Borrowers
300
Number of Housebound Readers
3
250
200
2
150
100
1
50
0
f
r
k
n
d
x
m
t
s
a
w
z
e
u
0
h
e
k
x
n
t
u
f
d
h
m
a
r
s
w
z
Source: CIPFA Public Library Statistics 2015 - Cells 122 & 123
Physical Visits for Library Purposes
Physical Visits for Library Purposes
7,000
6,000
5,000
4,000
3,000
2,000
1,000
0
n
f
d
k
Physical Visits
w
m
r
h
s
Number
2010-11
2,437,241
2011-12
2012-13
x
a
z
e
per 1,000 pop
u
t
Average
8,498
4,839
2,291,134
7,841
4,671
2,087,149
7,478
4,291
2013-14
1,693,933
5,998
4,252
2014-15
1,509,465
5,209
3,917
Physical Visits per 1,000 population
9,000
8,000
7,000
6,000
5,000
4,000
3,000
2,000
1,000
0
2010-11
2011-12
2012-13
Newcastle upon Tyne
2013-14
2014-15
Average
Source: CIPFA Public Library Statistics 2015 - Cell 124
Libraries_Profile
Page 12
09/03/2016
A4: Library Users (continued)
2014-15 Actuals
Authority
33%
S.P. with Electronic Counters
Number
Average
52%
100%
63,734
Visits to Website
Percentage of Service Points with
Electronic Counters
per 1,000 pop
Average
220
1,591
Visits to Website per 1,000 population
10,000
8,000
80%
6,000
60%
4,000
40%
2,000
20%
0%
0
u
h
a
d
m
n
s
w
t
f
z
x
r
k
e
z
Source: CIPFA Public Library Statistics 2015 - Cell 127
Website Visits
2010-11
Number
1,352,571
per 1,000 pop
4,716
r
w
u
m
a
k
t
d
s
e
h
n
f
x
Source: CIPFA Public Library Statistics 2015 - Cell 128
Average
2,135
2011-12
1,055,724
3,613
1,347
2012-13
3,333,226
11,943
2,651
2013-14
75,773
268
1,844
2014-15
63,734
220
1,591
Website Visits per 1,000 population
14,000
12,000
10,000
8,000
6,000
4,000
2,000
0
2010-11
2011-12
2012-13
Newcastle upon Tyne
2013-14
2014-15
Average
Source: CIPFA Public Library Statistics 2015 - Cell 128 and equivalent for previous years
Libraries_Profile
Page 13
09/03/2016
A5: Electronic Workstations
2014-15 Actuals
Number
per 100,000 pop
314
108.4
Terminals
Average
67.0
Hours Available
Number of Devices per 100,000
population
120
Number
per 1,000 pop
Average
936,539
3,232
1,505
Number of Hours Available per 1,000
population
3,500
3,000
100
2,500
80
2,000
60
1,500
40
1,000
20
500
0
0
f
e
s
h
u
a
r
d
w
n
z
x
k
m
f
t
Source: CIPFA Public Library Statistics 2015 - Cell 52
Number
Hrs Recorded
s
x
d
u
Average
k
h
z
w
r
a
m
t
1,094
602
Average
Authority
20%
Service Points with Wi-Fi Access
Number of Hours Recorded per 1,000
population
1,200
n
Source: CIPFA Public Library Statistics 2015 - Cell 53
per 1,000 pop
317,092
e
Percentage of Service Points with Public
Wi-Fi Access
100%
1,000
60%
80%
800
60%
600
40%
400
20%
200
0%
0
f
e
u
d
x
s
n
z
h
w
k
r
m
a
t
t
Source: CIPFA Public Library Statistics 2015 - Cell 54
Libraries_Profile
u
r
m
w
x
s
n
z
k
e
d
f
a
h
Source: CIPFA Public Library Statistics 2015 - Cell 55
Page 14
09/03/2016
SECTION B: RESOURCING
• This section examines levels of expenditure, staffing and the use
of volunteers.
£30,000
Total Revenue Expenditure per 1,000 population
£25,000
£20,000
£15,000
£10,000
£5,000
£0
m
k
a
f
s
x
d
r
w
n
h
z
e
t
u
(See page 15 for details)
Section Contents
Page 16
B1: Financial Information (Actuals)
Net expenditure, revenue expenditure & income
Revenue expenditure breakdown
Revenue income breakdown
Page 20
B2: Cost Indicators
Various cost indicators
Page 21
B3: Financial Information (Estimates)
Net expenditure, revenue expenditure & income
% expenditure on staff and materials
Page 22
B4: Staffing
Staff per 100k population
Professional & other paid staff
Staff costs per employee
Page 24
B5: Volunteers
Analysis of numbers and hours
Libraries_Profile
Page 15
09/03/2016
B1: Financial Information (Actuals)
2014-15 Actuals
£
per 1,000 pop
Average
Revenue Expenditure
8,023,986
27,688
15,436
Revenue Income
4,041,589
13,946
1,949
Net Expenditure
3,982,397
13,742
13,487
graphs shown per 1,000 population
Total Revenue Expenditure
£30,000
£25,000
£20,000
£15,000
£10,000
Net Expenditure
£25,000
£5,000
£20,000
£0
m k
£15,000
£10,000
a
f
s
x
d
r
w n
h
z
e
t
u
Total Revenue Income
£0
£5,000
-£5,000
£0
k
s
r
d
m
x
w
f
h
n
a
z
e
t
u
-£10,000
-£15,000
e
h
a
u
r
w d
k
t
n
z m x
s
f
Source: CIPFA Public Library Statistics 2015 - Cells 157, 167 & 168
£
Revenue Expenditure
per 1,000 pop
Average
2011-12
9,560,718
32,720
17,083
2012-13
9,058,744
32,457
16,540
2013-14
8,695,067
30,790
16,078
2014-15
8,023,986
27,688
15,143
2015-16 (Estimates)
8,077,200
27,872
14,338
Revenue Expenditure per 1,000 population: Time Series
£35,000
£30,000
£25,000
£20,000
£15,000
£10,000
£5,000
£0
2011-12
2012-13
2013-14
Newcastle upon Tyne
2014-15
2015-16
(Estimates)
Average
Source: CIPFA Public Library Statistics 2015 - Cell 157 and equivalent for previous years
Libraries_Profile
Page 16
09/03/2016
Revenue Expenditure (2014-15 Actuals)
£
per 1,000 pop
Average
2,832,702
9,775
7,776
Premises
997,872
3,443
1,823
Total Materials
287,869
993
1,307
Computing Costs
146,087
504
370
3,578,734
12,349
1,392
Transport
33,764
117
115
Third Party Payments
85,118
294
293
Support Service Costs
61,840
213
2,361
8,023,986
27,688
15,436
Employees
Other Supplies & Services
Total Revenue Expenditure
graphs show expenditure per 1,000 population
Employees
£12,000
Premises
£4,000
£3,500
£10,000
£3,000
£8,000
£2,500
£6,000
£2,000
£1,500
£4,000
£1,000
£2,000
£500
£0
£0
f
x
k
s
d
m
h
n
r
z
e
t
w
a
u
Total Materials
£3,000
f
k
d
h
r
m
n
a
u
w
z
t
x
e
s
Computing Costs
£1,400
£1,200
£2,500
£1,000
£2,000
£800
£1,500
£600
£1,000
£400
£500
£200
£0
k
x
d
m
a
n
r
u
e
z
h
w
f
t
Other Supplies & Services
£14,000
£0
s
£12,000
r
x
e
f
m
h
d
w
u
a
z
t
s
n
k
Transport
£250
£200
£10,000
£8,000
£150
£6,000
£100
£4,000
£50
£2,000
£0
£0
f
s
x
t
a
n
m
r
u
w
k
z
h
d
Third Party Payments
£2,500
m
e
s
a
x
k
w
d
n
£8,000
£1,500
£6,000
£1,000
£4,000
£500
£2,000
£0
e
z
t
h
u
r
Support Service Costs
£10,000
£2,000
f
£0
w
a
r
n
f
m
h
d
z
x
u
t
s
k
e
s
k
w
m
d
z
n
r
h
a
x
u
e
f
t
Source: CIPFA Public Library Statistics 2015 - Cells 131 to 157
Libraries_Profile
Page 17
09/03/2016
Revenue Income (2014-15 Actuals)
£
Overdue Charges
per 1,000 pop
Average
34,703
120
107
4,568
16
72
Hire of Audio & Visual Materials
3,512,275
12,120
1,070
Receipts from the Public
318,894
1,100
309
Corporate Income
111,275
384
215
59,874
207
175
5,291
18
10
54,583
188
64
Electronic Revenue
0
0
18
Provision to other LAs
0
0
82
Total Revenue Income
4,041,589
13,946
1,949
Specific Grants
Other Income
Reservation Fees
Lettings
graphs shown per 1,000 population
Overdue Charges
£200
Hire of Audio & Visual Materials
£200
£150
£150
£100
£100
£50
£50
£0
£0
m
k
d
z
w
h
f
a
x
t
e
r
u
s
k
n
Specific Grants
£14,000
m
t
w
x
d
z
u
r
h
f
e
n
a
Receipts from the Public
£1,200
£12,000
s
£1,000
£10,000
£800
£8,000
£600
£6,000
£400
£4,000
£200
£2,000
£0
£0
f
s
a
r
m
t
u
k
n
z
d
e
w
x
h
Corporate Income
£1,000
£800
f
n
w
m
d
k
e
h
x
z
t
u
s
a
r
Other Income
£800
£600
£600
£400
£400
£200
£200
£0
x
z
f
k
u
m
t
d
h
w
s
r
n
e
a
£0
n
x
t
r
m
f
z
a
e
h
u
d
s
k
w
Source: CIPFA Public Library Statistics 2015 - Cells 158 to 167
Libraries_Profile
Page 18
09/03/2016
Total Other Income (2014-15 Actuals)
£
per 1,000 pop
Average
5,291
18
10
54,583
188
64
Electronic Revenue
0
0
18
Provision to other LAs
0
0
82
Total Other Income
59,874
207
175
Reservation Fees
Lettings
Other Income
£800
£600
£400
£200
£0
n
x
t
r
m
f
z
Reservation Fees
£30
£25
a
e
h
u
d
s
k
w
£250
Electronic Revenue
£200
£20
£150
£15
£100
£10
£50
£5
£0
£0
m
k
z
a
f
s
d
w
n
e
u
x
t
r
r
h
Lettings
£250
£200
m
x
e
d
a
w
z
u
t
s
n
k
h
f
Provision to other LAs
£800
£600
£150
£400
£100
£200
£50
£0
£0
t
f
m
a
h
e
u
z
r
d
x
k
w
s
n
n
x
z
m
t
s
w
u
r
k
h
f
e
d
a
Source: CIPFA Public Library Statistics 2015 - Cells 159, 160, 162 & 163
Libraries_Profile
Page 19
09/03/2016
B2: Cost Indicators
Average Cost per Book
•
£p
Average
£4.99
£7.66
Average cost per book acquisition.
Average
£5.32
£3.96
• Revenue expenditure divided by visitor number.
Average Cost per Acquisition (Books)
£15
Cost per Visitor
£p
Cost per Visitor
£6
£5
£10
£4
£3
£5
£2
£1
£0
s
k
e
d
m
u
h
n
r
a
w
t
x
z
£0
f
m
k
a
f
s
x
z
t
r
u
w
Source: CIPFA Public Library Statistics 2015 -
Source: CIPFA Public Library Statistics 2015 -
Sum of Cells 133 to 137 divided by Cell 71
Cell 157 divided by Cell 124
% Employee Expenditure
%
Average
35%
53%
Employee Expenditure as a % of Revenue
Expenditure
70%
% Material Expenditure
12%
50%
10%
40%
8%
30%
6%
20%
4%
10%
2%
0%
m
k
a
e
t
z
h
x
n
u
d
r
s
w
h
d
n
%
Average
4%
8%
Material Expenditure as a % of Revenue
Expenditure
14%
60%
e
0%
f
m
k
a
x
u
e
d
n
r
z
Source: CIPFA Public Library Statistics 2015 -
Source: CIPFA Public Library Statistics 2015 -
Cell 131 as a percentage of Cell 157
Cell 151 as a percentage of Cell 157
t
h
w
f
s
• Cost per Available Hour
% Support Services
%
Average
1%
13%
Support Service Costs as a % of Revenue
Expenditure
50%
Cost per Available Hour
£20
30%
£15
20%
£10
10%
£5
0%
m
k
a
s
w
z
d
n
u
h
r
x
e
t
Average
£8.57
£10.31
Cost per Available Hour
£25
40%
£p
£0
f
m
k
a
t
r
w
s
h
x
d
Source: CIPFA Public Library Statistics 2015 -
Source: CIPFA Public Library Statistics 2015 -
Cell 156 as a percentage of Cell 157
Cell 157 divided by Cell 53
Libraries_Profile
Page 20
z
f
n
u
e
09/03/2016
B3: Financial Information (2015-16 Estimates)
graphs shown per 1,000 population
Net Expenditure
£
per 1,000 pop
Average
Employees
2,722,730
9,395
7,641
Premises
1,002,380
3,459
1,810
284,272
981
1,311
Other Expenditure
4,067,818
14,037
3,576
Revenue Expenditure
8,077,200
27,872
14,338
(4,007,280)
(13,828)
4,069,920
14,044
Supplies & Services - Materials
Revenue Income
Net Expenditure
(1,753)
12,585
Total Revenue Expenditure
£30,000
£25,000
£20,000
Net Expenditure
£18,000
£15,000
£16,000
£10,000
£14,000
£5,000
£12,000
£0
£10,000
s
m
f
x
k
w
r
h
d
z
n
a
e
u
t
£8,000
Total Revenue Income
£15,000
£6,000
£4,000
£2,000
£10,000
£0
x
k
r
w
f
h
d
m
z
a
n
s
e
u
t
£5,000
£0
f
n
x
m
z
d
t
s
h
w
k
r
u
e
a
Source: CIPFA Public Library Statistics 2015 - Cell 170 to 174
%
Average
34%
56%
2015-16 Estimates
% Employee Expenditure
Employee Expenditure as a % of Revenue
Expenditure
80%
2015-16 Estimates
% Material Expenditure
14%
60%
12%
50%
10%
40%
8%
30%
6%
20%
4%
10%
2%
4%
10%
0%
0%
s
m
e
n
d
z
t
h
x
u
k
r
a
w
s
f
m
d
x
a
u
k
n
e
t
Source: CIPFA Public Library Statistics 2015 -
Source: CIPFA Public Library Statistics 2015 -
Cell 170 as a percentage of Cell 174
Cell 172 as a percentage of Cell 174
Libraries_Profile
Average
Material Expenditure as a % of Revenue
Expenditure
16%
70%
%
Page 21
z
r
w
h
f
09/03/2016
B4: Staffing
at 31 March 2015
FTE
per 100,000 pop
Average
Professional Staff
20.0
6.9
5.4
All Other Staff
74.0
25.5
23.8
Total Staff
94.0
32.4
29.2
Professional Staff per 100,000
population
10
8
6
4
Total Staff per 100,000 population
40
2
30
0
n
e
f
x
r
t
k
a
w
s
m
d
h
u
z
20
10
35
Other Paid Staff per 100,000 population
30
0
s
k
x
n
d
f
r
m
h
z
e
w
t
a
25
u
20
15
10
5
0
s
k
d
x
f
n
z
m
h
r
w
e
u
a
t
Source: CIPFA Public Library Statistics 2015 - Cells 95 to 97
This tree diagram analyses professional and other staff as a percentage of total staff.
Your authority's value is followed by the average value in italics.
Professional Staff
21.3%
18.5%
Total Staff
All Other Paid Staff
78.7%
Libraries_Profile
Page 22
81.5%
09/03/2016
B4: Staffing (continued)
Employee Costs per Employee
£
Average
30,135
26,816
0.3
0.3
9,775
7,776
Employees per 1,000 population
Employee Costs per 1,000 population
Employee Costs per Employee
£35,000
£30,000
0.4
Employees per 1,000 population
0.3
0.2
0.1
£25,000
0.0
£20,000
s
k
x
n
d
f
r
m
h
z
e
w
t
a
u
£15,000
£10,000
£12,000
£5,000
£10,000
Employee Costs per 1,000 population
£8,000
£0
f
h
t
m
a
z
e
w
r
u
x
d
k
s
n
£6,000
£4,000
Source: CIPFA Public Library Statistics 2015 -
£2,000
Cell 131 divided by Cell 97
£0
f
All Staff
FTE
per 1,000 pop
Average
2010-11
149.1
0.51
0.40
2011-12
127.9
0.46
0.36
2012-13
111.5
0.39
0.32
2013-14
103.5
0.36
0.31
2014-15
94.0
0.32
0.29
x
k
s
d m h
n
r
z
e
t
w a
u
Employees per 1,000 population: Time Series
0.60
0.50
0.40
0.30
0.20
0.10
0.00
2010-11
2011-12
2012-13
2013-14
Newcastle upon Tyne
2014-15
Average
Source: CIPFA Public Library Statistics 2015 - Cell 97 and equivalent for previous years
Libraries_Profile
Page 23
09/03/2016
B5: Volunteers
2014-15 Actuals
Number
Number of Volunteers
300
Volunteers
250
Volunteer Hours
200
Average
21
95
1,135
2,837
54.0
33.2
Average Hours per Volunteer
150
100
70
50
60
Number of Hours per Volunteer
50
0
z
d
k
r
a
w m
x
n
h
u
s
e
f
t
40
30
Number of Volunteer Hours
8,000
20
10
6,000
0
s
4,000
w
a
f
u
h
r
x
z
e
d
n
t
m
k
2,000
Source: CIPFA Public Library Statistics 2015 - Cells 98 & 99
0
z
w a
r
d
s
u
x
h
k
f
n m e
t
•
The section below uses 1,625 hours as the annual hours worked by a full-time member of staff.
•
We use this to compare hours provided by paid staff and volunteers.
• The two charts below compare the volunteers to the total of paid staff and volunteers.
% Hours worked by volunteers
FTE
Average
0.7%
2.3%
Volunteers as % headcount
Volunteer hours as a % of volunteer hours
plus employee hours
7.0%
Average
18.3%
47.2%
Number of volunteers as a % of volunteer
headcount plus employee headcount
100%
6.0%
%
80%
5.0%
4.0%
60%
3.0%
40%
2.0%
20%
1.0%
0.0%
0%
a
w
z
r
u
d
k
h
s
x
n
e
f
m
t
z
Source: CIPFA Public Library Statistics 2015 - Cells 98 & 99
Volunteers
Number
k
r
a
w
d
u
n
h
x
e
m
s
f
t
Source: CIPFA Public Library Statistics 2015 - Cells 98 & 99
Average
180
2010-11
44
51
160
2011-12
111
79
140
2012-13
83
156
120
2013-14
10
101
100
2014-15
21
95
Number of Volunteers: Time Series
80
60
Source: CIPFA Public Library Statistics 2015 Cell 98 and equivalent for previous years
40
20
0
2010-11
2011-12
2012-13
Newcastle upon Tyne
Libraries_Profile
Page 24
2013-14
2014-15
Average
09/03/2016
SECTION C: WORKLOAD
• This section examines issues and stock turn for books and other
items along with requests, enquiries and loans.
4,500
Total Book Issues per 1,000 population
4,000
3,500
3,000
2,500
2,000
1,500
1,000
500
0
w
m
x
k
n
a
d
z
s
r
f
e
h
u
t
(See page 26 for details)
Section Contents
Page 26
C1: Book Issues
Split by children/adult and fiction/non-fiction
Page 27
C2: Stock Turn
Split by children/adult and fiction/non-fiction
Page 28
C3: Audio, Visual, Electronic & Other Issues
Split by various categories
Page 30
C4: Request Service
Total and online
Page 30
C5: Enquiries
Total and online
Page 30
C6: Inter-Library Loans
Supplied and received
Libraries_Profile
Page 25
09/03/2016
C1: Book Issues
2014-15 Actuals
Number
/1,000 pop
Average
Adult Fiction
287,422
992
1,284
Adult Non-Fiction
186,373
643
616
Children's Fiction
163,945
566
848
19,672
68
137
657,412
2,269
2,886
Children's Non-Fiction
Total Book Issues
Adult Fiction Issues
2,500
2,000
1,500
1,000
500
graphs shown per 1,000 population
0
n
w
k
x
m
a
z
d
s
u
f
e
h
r
t
Adult Non-Fiction Issues
1,200
1,000
Total Book Issues
4,500
800
4,000
600
3,500
400
3,000
2,500
200
2,000
0
w m
1,500
x
r
f
s
a
d
n
k
z
u
h
t
e
1,000
Children's Fiction Issues
1,600
500
1,400
0
w
m
x
k
n
a
d
z
s
r
f
e
h
u
t
1,200
1,000
800
600
400
200
Breakdown of issues (percentage). Your authority's
0
m w
value is followed by the average value in italics.
Adult Fiction
43.7%
28.3%
21.4%
a
n
e
s
r
h
f
u
t
Children's Non-Fiction Issues
100
29.4%
50
4.8%
0
s
Source: CIPFA Public Library Statistics 2015 - Cells 100 to 103
Libraries_Profile
z
150
Children's Non-Fiction
3.0%
k
200
Children's Fiction
24.9%
d
250
44.5%
Adult Non-Fiction
Book
Issues
x
Page 26
x
k
w
a
m
d
z
n
h
e
r
t
u
f
09/03/2016
C2: Stock Turn
2014-15 Actuals
Number
Average
Adult Fiction
3.4
3.9
Adult Non-Fiction
1.5
2.1
Children's Fiction
3.7
3.8
Children's Non-Fiction
1.7
2.0
Total Book Issues
2.5
3.1
Adult Fiction Stock Turn
8.0
6.0
4.0
• Number of books issued divided by the book stock
(i.e. the average number of times each book was issued
during the year).
2.0
0.0
k
w
m
a
z
h
x
n
d
f
u
e
t
s
r
Adult Non-Fiction Stock Turn
4.0
3.0
Total Book Issue Stock Turn
6.0
2.0
5.0
1.0
4.0
0.0
3.0
m
k
w
a
d
2.0
z
u
t
n
e
h
f
s
r
Children's Fiction Stock Turn
7.0
1.0
x
6.0
5.0
0.0
k
m
w
a
x
d
z
h
n
u
f
e
t
s
r
4.0
3.0
2.0
1.0
0.0
m
w
k
d
h
a
f
x
z
n
t
e
u
s
r
Children's Non-Fiction Stock Turn
4.0
3.0
2.0
1.0
0.0
w
a
m
k
x
d
h
z
n
f
s
e
u
r
t
Source: CIPFA Public Library Statistics 2015 - Cells 100 to 104 divided by Cells 58 to 62 respectively
Libraries_Profile
Page 27
09/03/2016
C3: Audio, Visual, Electronic & Other Issues
2014-15 Actuals
Number
/1,000 pop
Avg
9,118
31.5
28.2
24,486
84.5
91.3
1,945
6.7
12.3
18,003
62.1
54.3
797
2.8
4.6
eBooks
16,642
57.4
34.5
eAudio
3,164
10.9
8.6
0
0.0
0.0
74,155
255.9
233.8
Sound Recordings
Music
Adult Talking Books
Children's Talking Books
Video & DVDs
Multimedia & Open Learning Packs
Electronic Products
eAudiovisuals
Total Audio Visual Issues
graph shown per 1,000 population
Total Audio, Visual, Electronic & Other Issues
400
350
300
250
200
150
100
50
0
x
k
w
m
a
z
f
s
n
t
d
u
r
e
h
This tree diagram analyses Audio, Visual, Electronic & Other Issues.
Your authority's value is followed by the average value in italics.
Music
12.3%
12.1%
Adult Talking Books
33.0%
39.1%
Children's Talking Books
2.6%
5.2%
Videos & DVDs
Audio, Visual,
Electronic
& Other Issues
24.3%
23.2%
Multimedia & Open Learning Packs
1.1%
2.0%
eBooks
22.4%
14.8%
eAudio
4.3%
3.7%
eAudiovisuals
0.0%
0.0%
Source: CIPFA Public Library Statistics 2015 - Cells 105 to 113
Libraries_Profile
Page 28
09/03/2016
C3: Audio, Visual, Electronic & Other Issues (continued)
graphs shown per 1,000 population
Music Issues
100
80
Adult Talking Book Issues
200
150
60
100
40
50
20
0
k
x
w
s
m
r
f
u
d
t
z
h
n
e
a
Children's Talking Book Issues
35
30
0
x
w
k
e
z
n
a
f
s
m
u
r
t
d
h
Video & DVD Issues
120
100
25
80
20
60
15
40
10
20
5
0
0
m
w
x
u
a
z
k
r
s
t
f
n
d
e
Multimedia & Open Learning Pack Issues
40
m
h
w
k
t
x
a
d
f
s
u
z
h
r
n
e
eBook Issues
120
100
30
80
60
20
40
10
20
0
0
s
w
a
u
m
x
f
e
n
r
k
z
t
h
eAudio Issues
25
z
d
a
n
f
x
m
k
d
w
r
u
h
t
s
e
eAudiovisual Issues
1.4
20
15
10
5
0.0
0
a
m
n
t
k
f
w
x
u
e
z
d
h
s
r
z
x
w
u
t
s
r
n
m
k
h
f
e
d
a
Source: CIPFA Public Library Statistics 2015 - Cells 105 to 113
Libraries_Profile
Page 29
09/03/2016
C4: Request Service
2014-15 Actuals
Requests
Number
per 1,000 pop
Average
Number
per 1,000 pop
Average
26,938
93
168
62,915
217
95
Online Requests
graphs shown per 1,000 population
Number of Requests for Specific Items
400
Number of Online Requests
400
350
350
300
300
250
250
200
200
150
150
100
100
50
50
0
0
w
x
n
t
u
h
z
m
s
a
r
f
k
d
w
e
Source: CIPFA Public Library Statistics 2015 - Cell 114
f
x
t
h
m
n
z
u
a
s
r
d
k
e
Source: CIPFA Public Library Statistics 2015 - Cell 115
C5: Enquiries
2014-15 Actuals
Enquiries
Number
per 1,000 pop
Average
577,014
1,991
882
Number
per 1,000 pop
Average
6,247
21.6
20.3
Online Enquiries
graphs shown per 1,000 population
Number of Enquiries
2,500
Number of Online Enquiries
40
35
2,000
30
25
1,500
20
1,000
15
10
500
5
0
0
f
s
r
k
z
d
w
x
a
u
n
e
m
h
t
a
Source: CIPFA Public Library Statistics 2015 - Cell 119
w
d
u
z
t
s
n
f
e
r
h
k
x
m
Source: CIPFA Public Library Statistics 2015 - Cell 120
C6: Inter-Library Loans
2014-15 Actuals
Number
per 1,000 pop
Average
203
0.7
5.8
Loans Supplied
Number
per 1,000 pop
Average
456
1.57
4.40
Loans Received
graphs shown per 1,000 population
Supplied
70.0
Received
60.00
60.0
50.00
50.0
40.00
40.0
30.00
30.0
20.00
20.0
10.00
10.0
0.0
0.00
m
z
h
e
r
w
s
x
n
u
f
t
d
a
k
m
Source: CIPFA Public Library Statistics 2015 - Cell 129
Libraries_Profile
z
w
f
n
h
s
d
r
e
k
u
x
a
t
Source: CIPFA Public Library Statistics 2015 - Cell 130
Page 30
09/03/2016
SECTION D: STOCK
• This section examines issues and stock turn for books and other
items along with requests, enquiries and loans.
Book Stock at 31 March 2015
Adult Fiction
(Stock per 1,000 population)
500
400
300
200
100
0
Children's Non-Fiction
Adult Non-Fiction
Avg
Newcastle upon Tyne
Children's Fiction
(See page 32 for details)
Section Contents
Page 32
D1: Book Stock
Split by children/adult and fiction/non-fiction
Page 34
D2: Audio, Visual, Electronic & Other Stock
Split by various categories
Page 37
D3: Book Acquisitions
Split by children/adult and fiction/non-fiction
Page 38
D4: Audio, Visual, Electronic & Other Acquisitions
Split by various categories
Page 39
D5: All Acquisitions (Books & Audio Visual)
Trendline
Page 40
D6: Lending Stock Replenishment Rate
Overall replenishment rate
Libraries_Profile
Page 31
09/03/2016
D1: Book Stock
Summary
Book Stock at 31 March 2014
Adult Fiction
500
400
300
200
100
0
Children's Non-Fiction
Adult Non-Fiction
Children's Fiction
Avg
Newcastle upon Tyne
• Books per 1,000 population, see next page for detail.
This tree diagram analyses each type of stock as a percentage of total book stock.
Your authority's value is followed by the average value in italics.
Reference Books
24.9%
15.9%
Adult Fiction
31.8%
35.2%
Adult Non-Fiction
47.3%
Book Stock
32.8%
Lending Stock
75.1%
76.5%
Children's Fiction
16.6%
24.4%
Children's Non-Fiction
4.3%
7.6%
Reserve Stock
0.0%
7.6%
Source: CIPFA Public Library Statistics 2015 - Cells 57 to 64
Libraries_Profile
Page 32
09/03/2016
D1: Book Stock (continued)
Reference Book Stock
800
at 31 March 2015
600
No.
/1,000 pop
Avg
88,398
305
202
84,792
293
342
Adult Non-Fiction
126,307
436
319
Children's Fiction
44,186
152
237
Children's Non-Fiction
11,595
40
74
0
0
96
355,278
1,226
1,270
Reference Books
400
Lending Stock
Adult Fiction
Reserve Stock
Total Book Stock
200
0
m
t
r
s
f
w
a
z
k
n
h
u
d
x
e
Adult Fiction Stock
600
500
400
300
graphs shown per 1,000 population
200
100
0
n
s
x
r
e
w
d
u
f
t
k
m
a
z
h
Total Book Stock
2,500
Children's Fiction Stock
400
2,000
300
1,500
200
1,000
100
500
0
s
0
r
s
m
w
n
a
f
t
x
z
e
u
h
k
r
e
z
x
n
d
a
u
m
k
w
t
f
h
d
Adult Non-Fiction Stock
1,000
800
600
400
200
0
r
f
s
w
x
n
m
h
u
z
d
t
a
e
k
Children's Non-Fiction Stock
200
Reserve Stock
350
300
150
250
100
200
150
50
100
50
0
s
0
r
s
a
h
w
m
z
k
t
u
e
n
x
f
x
r
t
e
z
d
n
k
h
u
a
m
w
f
d
Source: CIPFA Public Library Statistics 2015 - Cells 57 to 64
Libraries_Profile
Page 33
09/03/2016
D2: Audio, Visual, Electronic & Other Stock
Stock at 31 March 2014
Reference
35
30
25
20
15
10
5
0
Reserve
eAudiovisuals
Music
Adult/Talking Books
eAudio
Children's/Talking Books
eBooks
Video & DVD
Multimedia & Open Learning
Packs
Avg
Newcastle upon Tyne
• Stock per 1,000 population, see next page for detail.
This tree diagram analyses each type of stock as a percentage of total audio visual stock.
Your authority's value is followed by the average value in italics.
For Reference
Music
11.4%
1.3%
17.5%
23.6%
Adult Talking Books
26.6%
30.0%
Children's Talking Books
3.1%
5.7%
Videos & DVDs
Audio, Visual,
Electronic &
Other Stock
24.1%
Lending Stock
88.6%
26.1%
Multimedia & Open Learning Packs
90.8%
1.2%
2.0%
eBooks
17.6%
9.0%
eAudio
10.0%
3.6%
eAudiovisuals
0.0%
Reserve Stock
0.0%
0.0%
7.9%
Source: CIPFA Public Library Statistics 2015 - Cells 105 to 113
Libraries_Profile
Page 34
09/03/2016
D2: Audio, Visual, Electronic & Other Stock (continued)
at 31 March 2015
Number
For Reference
per 1,000 pop
3,733
Avg
12.9
Lending Stock
1.5
12.9
1.5
Sound - Music
5,049
17.4
24.8
Sound - Adult Talking Books
7,686
26.5
31.5
900
3.1
5.9
6,973
24.1
27.4
358
1.2
2.1
Electronic - eBooks
5,080
17.5
9.4
Electronic - eAudio
2,879
9.9
3.7
0
0.0
0.0
0
0.0
9.1
32,658
112.7
117.0
Sound - Children's Talking Books
Video & DVDs
Multimedia & Open Learning Packs
Electronic - eAudiovisuals
Reserve Stock
Total Audio Visual Stock
graph shown per 1,000 population
Total Audio Visual Stock
250
200
150
100
50
0
s
k
x
m
w
r
f
t
z
u
d
a
n
h
e
Source: CIPFA Public Library Statistics 2015 - Cells 105 to 113
Libraries_Profile
Page 35
09/03/2016
D2: Audio, Visual, Electronic & Other Stock (continued)
graphs shown per 1,000 population
Reference Stock
15.0
Music Stock
100
80
10.0
60
40
5.0
20
0.0
f
t
s
a
r
m z
d
u
x
w n
k
h
Children's Talking Book Stock
15
0
e
s
k
x
r
u m w
d
z
f
t
h
a
n
e
Adult Talking Book Stock
80
60
10
40
5
20
0
0
x
s
w
r
m
z
t
a
k
d
e
n
f
u
h
x
Video & DVD Stock
60
10
20
5
0
k
t
w m x
d
f
z
h
u
r
n
e
a
eBooks
40
e
w
n m
k
u
f
r
h
a
t
z
0
s
k
x
w
n
r
a
f
u
m
e
z
h
t
d
eAudio
15
30
d
Multimedia & Open Learning Packs
15
40
s
s
10
20
5
10
0
0
a
z
f
k
d
n
m w
r
x
h
u
t
s
e
eAudiovisuals
1.0
0.8
a
f
n
d
x
m
k
u
e
t
z
w
h
s
r
Reserve Stock
80
60
0.6
40
0.4
20
0.2
0
0.0
z
x
w
u
t
s
r
n
m
k
h
f
e
d
a
k
r
u
s m
t
z
w
n
h
a
x
f
e
d
Source: CIPFA Public Library Statistics 2015 - Cells 105 to 113
Libraries_Profile
Page 36
09/03/2016
D3: Book Acquisitions
2014-15 Actuals
graphs shown per 1,000 population
Adult Fiction Acquisitions
150
Number
per 1,000 pop
Average
2,499
8.6
3.9
Adult Fiction
6,958
24.0
52.7
Adult Non-Fiction
3,950
13.6
24.8
Children's Fiction
5,073
17.5
35.8
256
0.9
5.9
18,736
64.7
123.1
Reference Books
100
Lending Stock
Children's Non-Fiction
Total Book Acquisitions
50
0
x
k
a
n m
d
u
w
z
s
r
e
t
h
f
Adult Non-Fiction Acquisitions
60
50
40
Total Book Acquisitions
250
30
20
200
10
150
0
r
s
x
n m u
z
a
k
h
d
w
f
e
t
100
Children's Fiction Acquisitions
60
50
50
0
40
x
s
k
a
r
m
d
n
z
w
u
e
h
t
f
30
20
10
0
x
20
Reference Book Acquisitions
d
s
e
a m w
z
k
n
h
u
r
t
f
Children's Non-Fiction Acquisitions
15
15
10
10
5
5
0
r
s
f
m
t
n
w
z
x
d
u
h
k
a
e
0
x
a
z
s
e
r
w
k
m
n
h
u
d
t
f
This tree diagram analyses each type of stock as a percentage of total book acquisitions.
Your authority's value is followed by the average value in italics.
Reference Books
13.3%
Adult Fiction
3.2%
42.9%
44.2%
Adult Non-Fiction
Book Acquisitions
24.3%
Lending Stock
86.7%
96.8%
20.8%
Children's Fiction
31.2%
30.1%
Children's Non-Fiction
1.6%
5.0%
Source: CIPFA Public Library Statistics 2015 - Cells 65 to 71
Libraries_Profile
Page 37
09/03/2016
D4: Audio, Visual, Electronic & Other Acquisitions
2014-15 Actuals
Reference Acquisitions
15.00
graphs shown per 1,000 population
Number per 1,000 pop
3,481
For Reference
Avg
12.0
10.00
0.8
5.00
Lending Stock
Sound - Music
764
2.6
1.8
Sound - Adult Talking Books
290
1.0
3.6
4
0.0
0.4
1,237
4.3
2.8
10
2
0.0
0.1
8
6
Sound - Children's Talking Books
Video & DVDs
Multimedia & Open Learning Packs
eBooks
787
2.7
4.5
eAudio
25
0.1
0.8
0
0.0
0.0
6,590
22.7
14.9
eAudiovisuals
Total Audio Visual Acquisitions
0.00
f
s
t
u
z
x
w
r
n m k
h
e
d
a
Music Acquisitions
4
2
0
x
Total Audio Visual Acquisitions
40
35
s
k
u
f
r
w m
d
z
t
n
h
e
a
Adult Talking Book Acquisitions
15
30
25
10
20
15
5
10
5
0
x
0
z
m
f
k
x
s
d
n
a
u
w
h
e
r
n
s
k
e
m
a
h
z
u
d
r
w
f
t
t
Children's Talking Book Acquisitions
1.2
1.0
eBook Acquisitions
30
0.8
25
0.6
20
0.4
15
0.2
10
0.0
a
5
0
z
m
k
d
a
h
f
n
r
w
x
u
t
s
e
n
x
s
e
k
m
r
d
h
w
z
u
t
f
Video & DVD Acquisitions
8
6
5.0
eAudio & eAudiovisual Acquisitions
4
4.0
3.0
2
2.0
0
m
z
s
f
k
w
t
d
u
h
e
r
n
a
x
1.0
0.0
Multimedia & Open Learning Packs
0.4
m d
w
a
z
n
h
x
k
u
e
f
t
s
r
0.3
0.2
0.1
0.0
s
e
n
k
r
m w
a
u
x
z
f
t
h
d
Source: CIPFA Public Library Statistics 2015 - Cells 84 to 94
Libraries_Profile
Page 38
09/03/2016
D4: Audio, Visual, Electronic & Other Acquisitions (continued)
This tree diagram analyses each type of stock as a percentage of total audio visual acquisitions. Your authority's
value is followed by the average value in italics.
For Reference
Music
52.8%
24.6%
5.5%
12.9%
Adult Talking Books
9.3%
25.5%
Children's Talking Books
0.1%
3.1%
Videos & DVDs
Audio, Visual,
39.8%
Electronic &
Lending Stock
Other Acquisitions
47.2%
20.0%
Multimedia & Open Learning Packs
0.1%
94.5%
0.4%
eBooks
25.3%
32.1%
eAudio
0.8%
5.9%
eAudiovisuals
0.0%
0.0%
Source: CIPFA Public Library Statistics 2015 - Cells 84 to 93
D5: All Acquisitions (Books and Audio Visual)
Acquisitions
Number
per 1,000 pop
Average
2010-11
39,651
136
189
2011-12
36,398
130
154
2012-13
41,274
146
152
2013-14
48,488
169
251
2014-15
25,326
87
136
Acquisitions per 1,000 population: Time Series
300
250
200
150
100
50
0
2010-11
2011-12
2012-13
Newcastle upon Tyne
2013-14
2014-15
Average
Source: CIPFA Public Library Statistics 2015 - Cells 71 & 94
Libraries_Profile
Page 39
09/03/2016
D6: Lending Stock Replenishment Rate
Lending Stock
Replenishment Rate
Years
Average
15.3
8.8
• Time taken in years to replenish the lending stock on
open access or available on loan at 2014-15 rate.
Lending Stock Replenishment Rate
18
16
14
12
10
8
6
4
2
0
f
r
t
e
s
n
w
u
h
z
d
m
a
x
k
Source: CIPFA Public Library Statistics 2015 - (Cell 62 + Cell 81) / (Cell 70 + Cell 93)
Libraries_Profile
Page 40
09/03/2016
SECTION E: PERFORMANCE
• The CIPFAstats Public Library Statistics primarily collect cost and
quantity figures. Here we analyse the performance data included,
in particular the results of the lastest PLUS surveys*.
Choice of Books is 'Very Good' or 'Good'
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
z
w
t
s
n
k
f
e
d
a
u
x
h
r
m
(See page 43 for details)
Section Contents
Page 42
E1: Requests
% supplied in 7, 15 and 30 days
Page 43
E2: Adults Public Library Users Survey (PLUS)
Satisfaction Measures
Page 44
E3: Childrens Public Library Users Survey (PLUS)
Satisfaction Measures
Outcome Measures
*Public Library Users Survey (PLUS)
This PLUS data is the feedback from the individuals who makes use of library services. It contains the views of children,
young people and adults from diverse neighbourhoods who have been surveyed on a variety of topics including books,
homework and computers. Examples of the way the PLUS data is used includes, for example, demographic profiling to
determine demand amongst key groups for services.
If you would like to learn more about PLUS please contact [email protected]
Libraries_Profile
Page 41
09/03/2016
E1: Requests
2014-15 Actuals
Percentage Supplied
Authority
Average
within 7 days
58%
63%
within 15 days
68%
77%
within 30 days
80%
87%
Percentage supplied within 7 days
80%
70%
60%
50%
40%
30%
20%
10%
0%
z
x
r
u
w
h
a
s
e
n
k
f
d
m
t
Percentage supplied within 15 days
100%
80%
60%
40%
20%
0%
r
z
k
s
a
x
u
e
m
h
w
n
f
t
d
Percentage supplied within 30 days
100%
80%
60%
40%
20%
0%
k
e
z
s
r
x
a
u
m
h
n
w
f
t
d
Source: CIPFA Public Library Statistics 2015 - Cells 116 to 118
Libraries_Profile
Page 42
09/03/2016
E2: Public Library User Survey (PLUS)
Over 16
Survey Year:
2012-13
Authority
Average
Proportion who view their library opening hours as 'very good' or 'good'
na
90%
Proportion who view their library as 'very good' or 'good'
na
93%
Proportion who find the choice of books as 'very good' or 'good'
na
81%
Library Opening Hours are 'Very Good' or 'Good'
100%
80%
60%
40%
20%
0%
z
w
t
s
n
k
f
e
d
a
x
h
r
u
m
Library is 'Very Good' or 'Good'
100%
80%
60%
40%
20%
0%
z
w
t
s
n
k
f
e
d
a
u
h
x
m
r
Choice of Books is 'Very Good' or 'Good'
100%
80%
60%
40%
20%
0%
z
Libraries_Profile
w
t
s
n
k
f
e
Page 43
d
a
u
x
h
r
m
09/03/2016
E3: Public Library User Survey (PLUS)
Under 16
Survey Year:
2012-13
Who think the library is ‘good’ (average score out of 10)
Authority
Average
..
9.1
Over 16 who think the library is 'good'
10.0
8.0
6.0
4.0
2.0
0.0
z
Libraries_Profile
w
u
t
s
n
k
f
Page 44
e
d
a
h
x
r
m
09/03/2016
APPENDICES
• Information to help you get the most out of the report.
APPENDIX 1 - Comparative Bar Charts
Page 46
The report makes a great deal of use of one simple type of chart that is used by many organisations
including the consultants McKinsey & Co. to display data simpy and effectively. This section provides a
detailed overview of the chart and instructions on how to read the charts to get the most out of them.
APPENDIX 2 - Background Information
Page 49
This appendix provides comparisons for educational achievement, deprivation, area, population and
population density as all these can have in impact on libraries planning.
APPENDIX 3 - Financial Information
Page 51
This appendix provides more detailed tables of the financial data analysed in section B.
APPENDIX 4 - Other CIPFA Libraries Services
Page 53
Links to other services that CIPFA provides for library authorities.
APPENDIX 5 - Contact Us!
Page 53
Let us know what you think and how we can make the profile more useful.
Libraries_Profile
Page 45
09/03/2016
APPENDIX 1 - Comparative Bar Charts
Comparative bar charts
This type of chart is the backbone of our report. It enables us to display the data for the entire group efficiently, displays
clearly to readers where their authority sits compared to the group and provides key information about the range of
values being compared.
While we hope these charts will be intuitive to many readers, some readers will benefit from a little more information. In
this appendix we clarify how these charts work and present techniques for getting the most out of the them.
Example 1: Anatomy of a comparative bar chart
This chart displays fictional user satisfaction data for 25 authorities. Each bar represents an individual authority and the
bar for the reader's authority highlights in black.
The values for the authorities are displayed in order starting at the highest value at the left of the chart and dropping to
the lowest at the right of the chart.
In this example, the black bar highlights on the left of the chart, showing that the authority is performing strongly (has a
high value) for this indicator when compared to the other 24 authorities.
The horizontal black line is the average value for the group. In this example it can literally 'be seen' that the authorities
user satisfaction is clearly above average as the black bar is taller than the height of the average line.
The y-axis shows the scale and enables readers to judge the values of individual authorities and the average. While
readers natually cannot read exact values off the chart, your authority's own value and the group average will be
displayed near the chart, often with the associated raw data.
• group average
• comparator authority
• your authority
Example 2: Comparative bar charts for reports with small numbers of authorities
This example displays fictional income data for 12 authorities.
Authorities can request copies of this report using any grouping of authorities that they wish (e.g. small regional
groupings, nearest neighbours or family groupings, core cities up to the whole of Britain).
For small groupings of authorities (19 or less) we display letters under the charts and provide a key in the report to
enable readers to identify each of their comparator authorities individually.
• letters enable readers to
identify specific authorities
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Example 3: Zero values and unavailable data
Zero values: In some cases the value for any authority might be zero, in this case the value 'displays' as a bar of zero
height (i.e. no bar) on the right of the distribution (which follows the pattern of lowest values to the right of the chart).
Unavailable data: In other cases there may not be data available, either because the data were not supplied, or because
the data supplied have been rejected. These are displayed by missing bars on the left of the chart.
Averages: Zero values are included in the average as they are genuine values for authorities. The average however
excludes unavailable data.
This chart shows fictional agency staff costs for 12 authorities. The four missing bars can potentially cause confusion,
however it will quickly become second nature to readers.
In this chart, authorities q, f and a have no spend on agency staff, i.e. they have not used agency staff and therefore
their values are genuinely zero. However the use by authority h is unknown and has been excluded from the analysis
(represented by the gap on the left of the chart). The chart average is based on only 11 authorities as authority h is
excluded.
Example 4: Comparisons with large numbers of authorities
When a large number of authorities are displayed the individual bars get so small that they start to merge. The value for
your authority should still be clearly visible as the black bar. While individual bars cannot be seen, this does not detract
from the readers ability to compare their value to the group, or learn about overall range of values.
This chart shows fictional overhead costs for 150 authorities. By looking at the shape of the graph and position of the
black bar and average line the following information can be observed.
• The black bar authority has a very low figure, being less than a third of the group average.
• Data were not available for around 10% of the authorities (gap on left of the chart).
• 5% of the authorities report either zero or miniscule costs (gap on right of the chart).
• There is great variation in these costs, as the distribution slopes smoothly from left to right showing that there is no
'typical' value for this cost.
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Examples 5-8: Example distributions and help in interpreting them
The distributions of values shown on the charts can vary greatly. Here we show some examples to help readers
understand how the distributions can vary. In each case we will keep the black bar authority's value the same and the
group average the same, however the shape of the graph and distribution of the groups values are varied to give quite
different pictures of the example authority's costs.
• This chart shows a very common distribution (which a
statistician would appropriately call the 'normal'
distribution).
• While there is a wide range of values (20-100) the
majority of authorities are in a much tighter range (about
half are between 50 and 70).
• In this particular case the highlighted authority has one
of the highest costs.
• This chart shows a straight sloping distribution.
• There is no consistency between authorities and no such
thing as a typical value.
• In this particular case the highlighted authority is above
average, but not signficantly so.
• This chart shows little variation between authorities.
• In this particular case the highlighted authority is clearly
the most expensive per 1,000 population.
• This distribution is quite rare, the chart clearly displays
two distinct groupings of authorities.
• In this case interpreting the highlighted authorities value
is difficult and it is important to investigate the reasons
behind this variation.
Quartiles
We finish this introduction with a quick note about quartiles.
Quartiles are a popular simple way to examine distributions of
cost or performance data.
Quartiles are produced by splitting the distribution into four
quarters, as presented on the right.
Mathmatically the word quartile refers to the boundaries
between the quarters (called the lower quartile, median and
upper quartile).
In business & management the word quartile is more often
used to refer to the quarters themselves. "Top quartile" is used
to desribe the best quarter (e.g. highest performance) while
"bottom quartile" refers to the worse (e.g. high cost or low
performance).
It is common approach to view "being in the top quartile" as a
benchmark to be achieved, and "being in the bottom quartile"
as a sign of problems.
We do not show quartiles in this report, as this approach can be
viewed as simplistic, and it does not fit in with the purpose of
the report, which is to inform rather than judge. The reader
should however compare the top and bottom charts and note
how easy it is to quarter the distribution with the mind's eye.
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APPENDIX 2 - Background Information
Educational Attainment
Average
52.2%
57.3%
Educational Attainment
Percentage of pupils achieving 5 A*-C grades
including English & Maths
70%
60%
50%
40%
30%
20%
10%
0%
k
h
f
m
n
t
x
z
d
w
u
a
e
s
r
Source: CIPFA Children's Services Actuals Statistics 2013-14 - Column 316
Deprivation
Average
29.0
29.7
Index of Deprivation
40
Indices of Deprivation
35
30
25
20
15
10
5
0
s
u
e
r
h
f
k
d
t
z
m
w
a
n
x
• The higher the index, the more deprived the authority is.
Source: CLG Indices of Deprivation 2010
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Population
Average
296,567
289,800
Population
600,000
Population
500,000
400,000
300,000
200,000
100,000
0
t
m
d
x
r
f
h
z
s
a
u
w
e
k
n
Source: ONS Mid 2014 Population Estimates
Area
Average
12,128
11,345
Area (hectares)
Area (hectares)
40,000
35,000
30,000
25,000
20,000
15,000
10,000
5,000
0
t
n
k
h
f
m
d
x
e
u
z
a
r
s
w
Source: ONS Area 2014
Population Density
Median
32.2
25.5
Population Density
60
Population Density
50
40
30
20
10
0
w
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r
m
s
d
z
a
x
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u
f
e
h
t
k
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09/03/2016
APPENDIX 3 - Financial Information
For Newcastle City Council
Financial Information 2014-15 (Actuals)
Revenue Expenditure
£
Employees
per 1,000 pop
Average
2,832,702
9,775
7,776
997,872
3,443
1,823
9,244
32
49
- Adult Fiction
50,150
173
453
- Adult Non-Fiction
20,338
70
225
- Children's Fiction
13,151
45
170
Premises
Supplies & Services
Books & Pamphlets
- Reference
- Children's Non-Fiction
617
2
41
28,998
100
80
16,251
56
114
13,743
47
47
Electronic & Online Products
90,963
314
179
Other Acquisitions
40,821
141
20
Newspapers, Periodicals & Magazines
1
Sound Recordings
DVDs, CD-ROMs, Software & Multimedia
2
3
Bookbinding
3,593
12
3
Total Materials
287,869
993
1,380
Computing Costs
146,087
504
370
3,578,734
12,349
1,392
Transport
33,764
117
115
Third Party Payments
85,118
294
293
Other Supplies & Services
Support Service Costs
Total Revenue Expenditure
61,840
213
2,361
8,023,986
27,688
15,509
Revenue Income
£
per 1,000 pop
Average
Overdue Charges
(34,703)
(120)
(107)
Reservation Fees
(5,291)
(18)
(10)
(54,583)
(188)
(64)
(4,568)
(16)
(72)
Lettings
Hire of Audio & Visual Materials
Electronic Revenue
0
Specific Grants
(3,512,275)
Provision of Library Services to other Local Authorities
0
(12,120)
0
0
(18)
(1,070)
(82)
Miscellaneous - receipts from the public
(318,894)
(1,100)
(309)
Miscellaneous - corporate income
(111,275)
(384)
(215)
(4,041,589)
(13,946)
(1,949)
3,982,397
13,742
13,560
26,776
92
1,302
4,009,173
13,834
14,863
185,028
638
1,469
Total Revenue Income
Net Expenditure (excluding Capital Charges)
Capital Charges
Total Net Expenditure (including Capital Charges)
Total Capital Expenditure
1
Includes Music, Adult Talking Books and Children's Talking Books (Cells 139 to 141)
2
Includes DVDs, Multimedia & Open Learning Packs and CD-ROMs & Software (Cells 140 & 141)
3
Includes eBooks, eAudio, eAudiovisual, Subscriptions and Online / Electronic Products (Cells 144 to Cell 148)
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Financial Information 2015-16 (Estimates)
Revenue Expenditure
£
per 1,000 pop
Average
Employees
2,722,730
9,395
7,641
Premises
1,002,380
3,459
1,810
284,272
981
1,311
Other Expenditure
4,067,818
14,037
3,576
Total Revenue Expenditure
8,077,200
27,872
14,338
(4,007,280)
(13,828)
4,069,920
14,044
Supplies & Services - Materials
Revenue Income
Net Expenditure (excluding Capital Charges)
Capital Charges
Total Net Expenditure (including Capital Charges)
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(1,753)
12,585
24,000
83
829
4,093,920
14,127
13,414
09/03/2016
APPENDIX 4 - Other CIPFA Libraries Services
• CIPFA Public Library Statistics
CIPFA are the leading independent source of data about local government services, undertaking more
than 30 surveys annually. We have been collecting data relating to public libraries for more than fifty
years. The data collected represents the most comprehensive source of information relating to
measuring the performance of public library authorities in the UK.
A working group of local authority practitioners and central government representatives meet bi-annually
to help shape the direction of the questionnaire and data that is collected to ensure that it is continually
adapted to remain relevant in an ever-changing environment.
Datasets provide financial and non-financial information for local government managers engaged in
comparative analysis and performance measurement. Subscribers to www.cipfastats.net have access to
our historical archive of downloadable data in addition to a range of interactive and visual tools to help
with further analysis.
www.cipfastats.net/leisure/publiclibrary
• CIPFA Public Library User Survey (PLUS)
CIPFA have been developing and supporting a range of library survey tools, enabling authorities to
collect feedback from users of their services, since 1995. This began with the launch of PLUS in 1995,
which was followed by Children's PLUS in 1997, ePLUS in 2001 and the Home Delivery Survey in 2005.
Indicators from PLUS were adopted by the Audit Commission and the Department for Transport, Local
Government and the Regions (DTLR now DCLG) for the collection of a number of Best Value Performance
Indicators (BVPIs). It was also adopted by the Department for Culture, Media and Sport (DCMS) for
their Public Library Service Standards (PLSS) and Public Library Impact Measures (PLIMs).
New from July 2012: The 2012 Adult PLUS survey has now been updated and includes new questions on
transport, use of computers and living arrangements. The questionnaire and manual of guidance can be
accessed by subscribers from www.cipfasocialresearch.net/subscribersarea, which will also include
details on how CIPFA can help you to deliver your survey and make best use of the results.
www.cipfasocialresearch.net
APPENDIX 5 - Contact Us!
We hope you have found the profile interesting and informative.
This is the fifth year of the profile and we aim for this to be a user-led product that improves year-onyear.
Please help us improve the next round by contacting us with your thoughts and suggestions!
[email protected]
We will also be happy to answer any queries you have regarding the profiles.
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