Application Kit Rooftop Movies Candy Bar Casual About Artrage Artrage is a not-for-profit incorporated association that produces the FRINGE WORLD Festival and associated regional touring programs as well as Northbridge’s Rooftop Movies. Our purpose is to enrich and evolve the creative arts and culture of Western Australia and our mission is to provide enduring benefits for artists, audiences and a diverse family of stakeholders through building the world’s strongest Fringe festival. FRINGE WORLD Festival is the largest annual performance platform in Western Australia and the third largest fringe festival in the world. The 2015 FRINGE WORLD Festival was the biggest yet with free and ticketed attendance of more than 660,000 and a program of more than 550 events at 113 venues, presented by over 2,600 artists. Rooftop Movies is an open-air cinema with breath-taking Perth city skyline views, located in the middle of Perth’s entertainment precinct, Northbridge. The venue operates for six months of entertaining summer bliss from October to March annually. About the role The Candy Bar team are responsible for the daily operation of the snack concession located at Rooftop Movies. Providing a high level of customer service, the Candy Bar team undertake a range of duties, including merchandising, stock tracking, food preparation, cleaning, sales, cash handling and takings reconciliations. Due to the nature of the cinema and its season, all applicants must be available for the entire contract period from 29 October to 19 March. 1 Application process In your application, please provide: • • A cover letter that addresses the Skills and Experience required for the role; A current resume with contact details of two professional referees Application closing date: 5.00pm WST Friday 25 September 2015. Applications received after the closing date will not be accepted. Applications can only be sent via email as MS Word or Adobe PDF files with a total size of no more than 2MB. Do not attach ZIP or password protected files. Email your application to [email protected] with “Application – Candy Bar” in the Subject heading before the application closing date. Any questions or queries regarding the application process or position can be directed to the Program Manager at [email protected] By submitting an application for this position you acknowledge and accept our Privacy Policy, which is available to view on our website. Selection Process Shortlisted applicants will be asked to take part in an interview in October with the Program Manager in Perth. Interviews will be conducted in person. Telephone/Skype interviews will only be scheduled if the applicant is not currently in Perth. Interviews will occur over 1 and 2 October 2015. Successful applicant/s will be notified by 9 October 2015. Unsuccessful applicants will be notified in the week commencing 12 October 2015 and may request feedback in writing. The employment period for the position is 29 October 2015 to 19 March 2016, with training to occur prior to the start date. 2 Contract Details Salary: $20.69 per hour plus Superannuation contributions Contract Period: 29 October 2015 – 19 March 2016 Working Hours: Normal work hours are 5pm to 9pm. Due to the nature of the event, Candy Bar staff are occasionally required to work events and other functions outside of the normal work hours. Working Location: Rooftop Movies and Artrage Office, Northbridge 3 Position Description Position Title Candy Bar Casual Contract Period Casual from October 2015 to March 2016 Reports to Program Manager Direct Reports Nil Works Alongside Venue Manager, Box Office Casual, Bar, Food Vendors, Security Key Accountabilities Candy Bar Sales • Set up and pack down candy displays and prepare popcorn for customers. • Process candy bar transactions. • Reconcile cash from candy bar sales and ensure banking is completed securely. Customer Service • Respond to enquiries and complaints from the general public. • Deliver a high standard of customer service for patrons, clients and stakeholders of Rooftop Movies. Venue • • • • Assistance Assist the Projection and Venue Manager in opening and closing procedures. Facilitate the pack down of the Candy Bar and regular cleaning of the popcorn machine Undertake candy bar stocktake weekly as required General cleaning and tidying tasks Team and Development • Actively support all staff and encourage team building and a supportive culture across the organisation. • Embrace FRINGE WORLD values in all areas of work. • Promote a positive and supportive workplace for all staff. Skills and Experience • • • • • • • Previous experience in sales, customer service and/or festival roles is highly favourable. Excellent customer service and sales skills. Responsibly and accurately handle cash and end of shift reconciliations. Strong interpersonal, verbal and written communication skills. Ability to work efficiently and calmly under pressure. Possess a high level of computer literacy. Effective problem solving skills. 4
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