iQ Reporting and Analytics User Guide
Using the Operations Reports and Tools
5.6
Bank Identification Number (BIN) Lookup
Bank Identification Number (BIN) Lookup
The Bank Identification Number (BIN) Lookup feature enables you to retrieve bank data and
contact information for the MasterCard or Visa card used in a transaction. You can access the BIN
Lookup tool (as shown in Figure 5-16) from the Reporting Page.
FIGURE 5-16
BIN Lookup Screen
To search for BIN information:
1. From the iQ Bar, click the Operations icon and select BIN Lookup from the list of available
reports, or from the Operations Navigation bar. The BIN Lookup screen displays as shown in
Figure 5-16.
2. Enter either the first six digits or the full account number in the search box, and click Search.
(Mouse-over the Where do I find the BIN? link to see the illustration of the BIN location.)
The BIN Lookup with Results screen appears, as shown in Figure 5-17.
You call also access BIN information from any Transaction Detail screen or Chargeback Case
Detail screen.
To access BIN information from a Transaction Detail screen:
1. Navigate to the Transaction Detail Screen screen, as outlined on page 289.
2. In the Transaction Detail screen, click the BIN link in the Summary Data panel. The BIN
Lookup with Results screen displays as shown in Figure 5-17.
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iQ Reporting and Analytics User Guide
Bank Identification Number (BIN) Lookup
Using the Operations Reports and Tools
To access the BIN information from the Chargeback Case Detail screen:
1. Navigate to the Compliance Report, as outlined on page 208.
2. In the Chargeback Case Detail screen, click the BIN link in the upper portion of the screen.
The BIN Lookup with Results screen displays as shown in Figure 5-17.
See Table 5-17 for a description of each of the fields in the BIN Lookup with Results screen.
FIGURE 5-17
BIN Lookup with Results
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iQ Reporting and Analytics User Guide
Using the Operations Reports and Tools
Bank Identification Number (BIN) Lookup
TABLE 5-17 BIN Lookup Results Field Descriptions
Field
Description
BIN Summary
BIN
The BIN of the issuing bank.
Card Usage
The card usage type (either Credit or Debit).
Method of Payment
The method of Payment associated with this BIN (MasterCard or
Visa).
Issuing Bank Name
The name of the bank associated with this BIN.
Country
The country code and country where the bank is located.
Last Updated
The date the BIN information was last updated.
Contact Information
Retrieval Contact
Information
The name, title, and numbers for the bank staff member
responsible for retrieval requests.
Chargeback Contact
Information
The name, title, and numbers for the bank staff member
responsible for chargebacks.
Issuer Contact
Information
The name, title, and main contact numbers for the issuing bank
staff member.
Authorization Contact
Information
The name, title, and numbers for the bank staff member
responsible for authorizations.
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