Available space
Floor
Approximate
Availability
Unit No.
Type of Space
2nd
December 2016
225
Office approx. 250 ft2
(Minimum services required 2 x internet and 2 x telephone)
Services are charged in addition to the above licence fee (cost per month)
Contact Jannelle Johnson
on 020 7349 7000
[email protected]
www.worldsendstudios.com
Cost per
Month
Excl.VAT
£1604
Internet and Telephone Services
Worlds End Studios is a serviced business centre which provides all the facilities a
company could need, including in house reliable and resilient internet and telephone
services. Each unit is provided with a minimum level of services and number of users
which is specified per unit.
There are different service levels for the internet to suit diverse business needs. You can
upgrade the service level at any time free of charge and all packages include as
standard a connection to our back up line for even more resilience. With our VoIP
telephony system the programming options are vast. The service includes the option of
your calls being answered in your company name by our front of house team and
handled as you require.
Products and Services
INTERNET
Monthly Cost
Descriptions
Entry level
Shared Fast 20 Mbps
internet connection
£35.00 1st user
additional users
£30.00
20 Mbps shared connection
*10 gigabyte monthly volume
allowance per user
Premium level
Shared Super Fast 50Mbps
internet connection
£55.00 1st user
additional users
£45.00
50 Mbps shared connection
*20 gigabyte monthly volume
allowance per user
Guaranteed level
Dedicated Slice
Internet connection –
starting at 5 Mbps
£250.00 = 5Mbps
£500.00 = 10Mbps
£625.00 = 15Mbps
£750.00 = 20Mbps
Dedicated
(uncontended)
data
connections
Unlimited monthly usage allowance
Unlimited users
ADDITIONAL DATA SERVICES
Data Port (Internet)
Free of Charge
To connect a customer provided
Wireless Access Point or printer
requiring internet access
Data Port (no internet)
Free of Charge
To connect a printer or server not
requiring internet access
External IP addresses
£15.00
A fixed, or 'static', Public IP Address
is one which is routable from the
public internet and is normally used
for server, router and firewall type
devices (i.e. those which need to
connect to the outside world).
TELEPHONE
Avaya VOIP Handset
£30.00 per handset DDIs, receptionist, voicemail and
message taking; Worlds End
Studios provides one or more
company number(s) answered in
your
company
name,
and
distributed or dealt with as wished.
Forwarded, autodial, announced or
simply message taking.
Avaya Telephone
programming
£75.00 for initial
telephone line set
up.
Smaller charges
thereafter
Worlds End Studios can take care of
all the telephone programming
needed to have your calls go where
you would like when you would like.
Itemised Telephone Bills
Free of Charge
Printed or emailed itemised call
logs from all extensions
Business Call Rates
BT Business Call Rates for all
outgoing calls
For clarification, all our services are charged and calculated per user, in the incidence of
the Internet a user can be seen as a device. We can make any connection wired or
wirelessly.
*Should you exceed the monthly internet volume usage allowance there will be an
additional charge of £2 per GB over.
All cost are per month excluding VAT
Telephones
The studios are served by its’ own VOIP Avaya telephone
system. The offices are connected using CAT 5 cabling,
allowing easy relocation around the building if required.
Clients can choose their own DDI from a dedicated list of
numbers. This can then be programmed in various ways
to suit individual needs:

Calls answered at reception in a company name
where they can either be put through to the office,
alternative number, or a message can be taken as
instructed by the client.

Calls go direct to your office, with the easily activated
option of diverting to another number or switchboard
should you need to leave your office unattended.

Mobile and Desktop applications that be paired with
your desktop phone to enable click-to-dial and
management contacts, voicemail and missed calls.
Out of office hours and when reception is closed, the
calls can be routed to an alternative destination of your
specification.
Digital display handsets with their own DDI (which allow
caller identification), voicemail facility (which can be
accessed remotely), and various other functions, are
provided at a cost of £30.00 per month per handset.
There are engineer programming costs for initial set-up
of £75.00 for the call routing and any further changes or
deletion may be charged.
Calls are charged on a per minute basis using BT
Business Base Rates. An itemised bill is available at the
end of each month if required. We ask for payment to be
received within 7 working days. All charges are subject to
VAT.
A full tariff is available on request
Internet
The Studios offer a selection of fully managed and flexible broadband
packages to suit all business requirements. Our dedicated 200MB line comes
with an updated industrial firewall with technical support is readily available
during all working hours so you are not spending large amounts of time
dealing with call centers.
 Entry Level
Basic package, sharing bandwidth speed. Suitable for light users for basic web
browsing, emails and occasional downloads.
Speed: shared at max 20mb/sec
Allowance per user: 10gb/month
Cost: 1 User
£35/month
Additional user’s
£30/month
Public IP Address
£15/month
 Premium Level
Medium scale package, sharing bandwidth speed. Suitable for most small
business’. Capable of supporting all but the most demanding applications.
Speed: shared at max 50mb/sec
Allowance per user:
20gb/month
Cost: 1 User
£55/month
Additional user’s
£45/month
Public IP Address:
£15/month
 Guaranteed
High level package, speed dedicated to client. Capable of supporting the most
demanding applications.
Speed: guaranteed at 5mb/sec
Download allowance: Unlimited
Cost: Unlimited Users £250/month
Public IP Address:
£15/month
Flexibility
3 month Licence Agreement, giving 4 dates
per year to give 3 months’ notice
Reception
Open 8.30am-6:30pm Monday-Thursday and
8.30am-6:00pm on Fridays
Closed for public and bank holidays
Management staff on site between the hours
of 9:00am – 6:30pm
Mail
Royal Mail deliver Mon-Fri usually by 9am
Royal Mail collection at 4.30pm
Special Delivery and Signed For services
Individual postage accounts
Couriers
Holding of packages and overseeing of
delivery/collections
Photocopier / Printer
Colour and black & white copiers available
with individual account billing
Networking enables direct printing.
10p/50p for A4 and 20p/£1.20 for A3 in black
& white and colour respectively
Scan to email enabled free of charge
Fax Machine
Use of main fax
Costs 20p per page incoming
£1 per page for sending
destinations
£2 for European destinations,
£2.50 to other parts of the world
to
national
Stationery service
Stationery orders can be placed through
reception to benefit from preferential rates
Conference Rooms
2 meeting rooms available:
Room A for 8 people: £15 per hour
Room B for 8 people: £15 per hour
Room C for up to 20 theatre-style or 12
boardroom: £30.00 per hour
LED TV monitor and Flipchart on request
Informal seating areas
In all three landscaped courtyards reception
and common areas at ground and first floor
levels there are tables and chairs available to
clients
Maintenance
In-house maintenance via handyman who
attends 3 mornings a week
Office cleaning once a week
Window cleaning once a month
Insurance
Buildings insurance is provided by the studios.
Access and Security
All entrances locked and secured out of
working hours
24hr access available
Alarm systems installed
Kitchens
2 communal kitchens with cups, glasses,
utensils, milk, kettles, water machine,
microwave ovens and dishwasher provided
Catering facilities available direct through our
on-site café
Parking
Plentiful parking meters
Long-stay parking in Chelsea Harbour/NCP
Free motorbike bay located in Lots Road
Events
The management arrange regular networking
events including the famed Summer Party!
A Christmas party is also held just for our
clients