15. What is the best thing about your GP surgery?
- Friendly and local, it's history (via various changes) goes back over a century!
- Really helpful
- Quick appointments, friendly receptionists
- Availability
- They listen, care
- Continuity of care
- Friendly staff and willing to help
- Location
- It's war, and receptionist ringing for a taxi
- Very friendly & efficient
- It's always very clean and all of the staff are very helpful
- Very efficient, able to book an appointment without having to have a telephone consultation
- Polite staff
- Location
- Friendly, helpful staff
- Local, friendly, always try and accommodate
- Proactive and efficient
- The staff
- Location, people
- Local to home, usually very accommodating
- Local
- Very helpful
- Helpful staff
- Accessibility
- Only just joined bit seems friendly
- Really close by
- Near to home
- Friendly and helpful staff members
- Friendly & good doctors
- Easy to understand, reassuring
- Very helpful
- Local
- Friendliness
- Staff
- Clean and tidy
- Friendly and very helpful
- Local
- Good doctor. Helpful staff.
- Very helpful
- Very helpful
- Local
- Polite and friendly staff
- It's close to where I live
- Local
- Efficient
- Prompt/polite and helpful staff
- Nothing
- Location and late appointments
- All the staff are helpful and pleasant
- Friendly staff
- Local
- Normally quick and efficient
- Near home
- Friendly, try to get you seen by Dr at earliest convenience. Thoroughly checked.
- Pleasant atmosphere
- It's local
- Staff friendly
- Accessible, clean, friendly
- Very local and has diabetic specialist nurse.
- Staff and doctors always approachable and easy to talk to.
- Pleasant staff and clean
- I can usually get in when needed
- Helpful staff
- Friendly
- Ease of access and proximity to where I live.
- Clean, calm
- Helpful friendly service. The doctors always have time for you.
- Very friendly
- Clean
- Getting appointments easily and within a reasonable time
- Easy access and nursing staff do not change very often so they know me personally.
- Being very close to home, plenty of doctors to get an appointment.
- Very helpful
- Locality and relationship with GP
- Local
- Close to home
- Friendly/helpful staff - very clean - excellent availability - privacy.
- Friendly and convenient
- Very good
- Helpful staff
- Friendly staff and good doctor
- It's there
- The staff are very helpful
- Small, friendly
- Helpful, pleasant and competent
- All staff very approachable. I like the fact that it is not a huge medical centre with many doctors that you don't know
- Friendly and through service
- Always on hand to answer any of my questions
- All
- Close to home
- Close to my home, nice doctors, nurses and staff.
- Has doctors and everything
- Very friendly
- Friendly
- Satisfactory
- Very pleasant
- The staff.
- It's local
- convenience
- seems quite organised
- friendly staff and doctors
- Friendly staff
- location
- You know what to expect and are treated well
- local for me
- My asthma nurse - I can talk to her about anything. She is compassionate and a good listener
- all staff very friendly approachable easy to obtain appointment.
- friendly nurses and receptionists
- they all listen
- Opening times as can access at 7:30am
- efficient
- Friendly
- Senior Nurse
- Always able to help and friendly. Always welcoming.
- Location
- Modern
- Close to home. Seems to offer appointments reasonably quickly
- They are very friendly & helpful.
- Booking on-line
- They are good at what they do
- Works well & polite, friendly
- Convenient location
- always clean
- Friendly & local
- Friendly, informative, patient knowledge & rapport
- Local - good follow-up regarding chronic illness - always remind you.
- locality and usually able to book appointment without too much waiting.
- close to where I live
- 5 minutes walk from home
- very helpful
- clear, modern surgery, friendly staff
- seeing the same faces is nice e.g. receptionists and not far from where I live
- distance from home & car parking
- close to home
- Location
- the staff are very friendly and helpful, also I like it because its easy to get to
- Local and helpful
- its very good
- you can get help with medical problems
- always available
- in the middle of town so its quick and easy to get to
- Friendly, good parking, easy to obtain an appointment, do not leave to wait too long for an appointment or whilst at the
surgery.
- helpful, family feeling
- being local
- Local and helpful
- convenient, easy to park, friendly staff
- friendly and helpful and local
- Dr Hama
- they all know what they are doing and they do it extremely efficiently
- staff
- friendly helpful very good staff and nurses
- Close location
- Caring and helpful receptionists, understanding doctors
- Very clean very friendly and helpful
- local
- its round the corner
- very friendly
- helpful, take illness seriously
- very clean helpful staff
- clean tidy
- very helpful with any problems
- service of all staff
- usually seen on time
- I find the surgery to be very helpful and full of nice people to help with any problems
- convenient to home
- very friendly staff
- Always got an appointment when I wanted one.
- location
- everyone is very kind
- service n efficiency
- right on the doorstep
- friendly local service
- well located, good doctors, good nurse practitioners, generally easy to get an appointment
- friendly doctor
- good staff, local
- helpful and close to home
- Mrs Hama, nurses and receptionists especially Lisa who has always been so kind.
- its warm
- location
- local
- close to home
- local and friendly
- locality
- usually can get an appointment
- kind friendly and understanding
- clean, friendly staff
- friendly environment
- convenient, friendly staff
- close to where I live, good doctor
- friendly staff
- clean, well equipped, friendly staff
- local
- very helpful
- local
- local
- efficient
- locality
- its efficient and quick, staff are lovely
- close to my home
- I can always get an appointment when I need one
- near home
- local with in walking distance
- clean helpful staff
- helpful staff also very good at seeing you fast
- children are seen quickly
- location
- helpful staff
- usually seen on time for appointment - reminder texts
- appointments
- they listen to your problems
- the best thing is its close to where I live
- close to my home
- very friendly
- all good
- location
- service
- Friendly reception staff, willing to refer on
- they always seem able to help
- receptionist always polite, helpful and friendly. Doctors always polite, helpful and give enough time to sort out problem.
- very quick
- Quickness in being seen
- friendly helpful
- easy access - helpful advice and service
- friendly, helpful reception
- very helpful
- make you better hopefully
- convenient location
- receptionists are always helpful and approachable
- very close to home, very friendly and helpful
- local
- everything
- Efficiency
- helpful professional
- LOCAL, FRIENDLY, CLOSE TO PHARMACY
- no comment
- helpful receptionist
- helpful polite staff
- efficiency
- close by
- reception staff and nurses
- don't come that often to have opinion
- friendly, helpful staff. understanding GP. Good relationships
- friendly, helpful, clean, plenty of seating
- Friendliness of staff, doctors very good.
- local and friendly caring
- local
- text to remind re appointments. Surgery efficient/ clean/not overcrowded. Good doctors/nurses/staff
- local
- local
- friendly clean
- local, easy access, very helpful staff and doctors
- clean, friendly, professional courteous
- opening times and location