List of Interest Rates and Charges
I. General Fee Terms for CitiBlue customers
Effective: 10 January, 2017.
1
General Conditions
a) The conditions stipulated in this List of Consumer Interest Rates and Charges apply with respect to payment and other orders given or initiated by “CitiBlue”
customers (hereinafter: “Customer”) of Citibank Europe plc Hungarian Branch Office (registered office: 1051 Budapest, Szabadság tér 7., registration court and court
number: Municipal Court of Budapest, acting as Court of Registration 01-17-000560) acting in the name and on behalf Citibank Europe plc. (registered office: 1 North
Wall Quay, Dublin 1, registration court and court number: Companies Registration Office, no. 132781) an entity registered in Ireland) (hereinafter: “Citibank” or
“Bank”) to the Bank, and with respect to financial and supplementary financial services provided by the Bank to these Customers. This List of Consumer Interest Rates
and Charges constitutes a part of the contract concluded in respect of any financial or supplementary financial service extended by the Bank to the Customer.
The Retail Interest and Fee Terms consist of the following parts:
I. General Fee Terms for CitiBlue customers, which contains the fees and additional general terms and conditions relating to the account-management services
provided to natural-person retail Customers belonging to the CitiBlue (that is, not to the Citigold) general customer segment, as well as other related services defined in
the fee terms.
II. List of Consumer Interest Rates, which contains the interest rates and additional general terms and conditions relating to the deposit-fixing services provided to
natural-person retail Customers belonging to the CitiBlue and the Citigold customer segment, as well as other, related services specified in the List of Consumer Interest
Rates. The conditions defined therein are generally applicable to each natural-person retail Customer, regardless of which customer segment a specific Customer
belongs to or which account package he or she uses.
b) In the event that sufficient funds are available for the fulfilment of an order, the Bank will still only accept and fulfil the order if it complies in full with the relevant
statutory provisions and with the Bank’s own internal regulations and business policy, as well as with the General Business Conditions pertaining to Consumer Banking
Services and with the general contractual conditions pertaining to the given service.
c) The conditions defined below are valid with respect to standard orders, transactions and banking operations. With regard to operations that require a separate
procedure, the Bank reserves the right to charge a separate fee. The Bank also reserves the right, in respect of particular Customers or services, to provide its services
under terms and conditions that differ from the standard terms and conditions (in particular, maturity periods, interest rates and charges), either on a permanent or a
temporary basis. Defining and changing these different conditions is the exclusive right of the Bank. The Customer may not request that the Bank provide a particular
service at terms that differ from the standard conditions, or that the Bank refund to him the difference between the cost of the service provided to him at the standard
terms and the cost of the same service provided under what may be a more favourable arrangement.
d) Citibank expressly reserves the right to unilaterally amend the conditions defined in this List of Interest Rates and Charges in accordance with the provisions of the
General Business Conditions Pertaining to Consumer Banking Services.
e) The Bank shall settle the interest payable by it to the Customer on the account balance once a month. Any other fees, commissions and charges shall be debited by
the Bank as set out in section 9.7, from the account of the Customer.
f)
The fees related to a foreign currency account are charged in the given currency, at the mid FX rate defined by the Bank and valid on the transaction day.
g) The Bank determines, on each banking day multiply times, Monday to Friday, the cash (banknote) and different FX rates of currencies according to the channels
and client segmentation, that it quotes. With respect to these, it sets two exchange rates: FX rates for Customers according to the channels and client segmentation and
cash (banknote) rates for Customers. The official currency exchange rate sheet contains the quoting date and time, the officially quoted currencies, the quoted unit, and
the official value of the quoted unit of the quoted currency expressed in Hungarian forint, which are applicable until the following quoting of rates. The FX and cash
rates quoted by the Bank for its Customers also include a buy (bid) and a sell (offer) rate. In the case of transactions involving cash, the Bank applies the cash rate,
while in the case of transactions between foreign currency accounts or bank accounts, the Bank applies the FX rate, and for cheques, the cash rate. The Bank reserves
the right to change the exchange rates on a regular daily basis, and if necessary, in response to any major cross-rate movements that may occur on the money market.
The Bank does not, in relation to cash-desk operations performed in a foreign (cash) currency, accept coins as payment.
h) Citibank reserves the right to dispense which some of the fees witch are defined in this List of Interest Rates and Charges, strictly considered by business decision.
The Bank quotes cash rates for a total of 12 currencies:
AUD
CAD
CHF
(Australian dollar) (Canadian dollar)
(Swiss franc)
GBP
JPY
NOK
(English pound)
(Japanese Yen) (Norwegian crown)
CZK
(Czech crown)
PLN
(Polish zloty)
DKK
EUR
(Danish crown)
(euro)
SEK
USD
(Swedish crown) (American dollar)
In addition to HUF (Hungarian Forint) accounts, the Bank provides customers with accounts in 5 currencies:
CAD
(Canadian dollar)
CHF
(Swiss franc)
EUR
(euro)
GBP
(English pound)
USD
(American dollar)
i) Determining average balance: Citibank calculates the balance of accounts every month in HUF, on the basis of the mathematical average of the daily closing
balances in the given month. In the course of such calculation Citibank takes into consideration the balance of the accounts managed for the Customer – as account
holder – in HUF or in a foreign currency: current accounts, savings accounts, MTM accounts, term deposits, MTM term deposits, securities accounts. If the Bank
manages an account in a foreign currency, for determining the daily balance thereof the Bank shall take into consideration the NBH medium FX rate. When calculating
the daily balance of accounts, for securities kept in a securities account the following shall be taken into consideration: in the case of (i) OECD and structured (capital
guaranteed) bonds, as well as Hungarian state securities and discount T-bills the market value of the security in question; (ii) in the case of investment notes the product
of the number of investment notes at the end of the day and the net asset value per investment note on the same day.
j) Further information about other terms and conditions related to the products and services offered and provided by Citibank but not regulated in this List of Interest
Rates and Charges may be found in the General Business Conditions Pertaining to Consumer Banking Services that constitute a part of the contract entered into
between the Bank and the Customer, and in the general contractual conditions and List of Consumer Interest Rates and Charges valid in respect of the given services,
1
and Customers may obtain information regarding these documents in the Bank's branches, via CitiPhone Banking (+36 1 288 8888), or from the Bank's website at
www.citibank.hu.
k) In the event of insufficient funds, a collection order based on an authorisation letter shall – unless the authorisation letter contains an express instruction to the
contrary – be queued by the Bank for the period specified in the authorisation letter, but for a maximum of 35 days, and for the duration of the queuing period the Bank
shall make partial payments, without any value limit, based on the order.
This List of Interest Rates and Charges has been prepared in Hungarian and in English. In the event of any difference between the two versions or of any
problems of interpretation, the Hungarian version shall be regarded as definitive.
2
Account-management related fees
2.1
Citi Priority and Citi Global fee package – Not available from 2 December, 2016.
Citi Priority fee package
(previously named on New 0 HUF fee
package)
Accounts opened from the
5th of May 20141
Monthly relationship fee (Monthly fee) (uniform
fee, independent from the number of accounts)
Cash withdrawal at a branch
first 5 withdrawals in a
given month
ATM cash-withdrawal fee in
Hungary
additional transactions
ATM cash-withdrawal fee abroad
above2
HUF 0
below2
HUF
4490
Citi Global fee package3
Not applicable after the
5th of May 20141
below2
HUF
3999
above2
HUF 0
HUF 3.000.000 total
relationship balance
HUF 2.000.000 total
relationship balance
1,5% min HUF 990
0,8% min HUF 300
HUF 990
1,5% min HUF 990
1,5% min. HUF 590***
Free of charge
1,5% min. HUF 590
Free of charge
1,5% min. HUF 590***
1,5% min. HUF 590
1% min. HUF 1490
1,5% min. HUF 590
Fees and commissions related to one-off transfers 11
Citibank Online
One-off HUF transfer to
another account at the Bank
0,6% min. HUF 490
0,3%
0,9% min. HUF 490
At a Branch
0,9% min. HUF 990
0,9%
0,9% min. HUF 490
Citibank Online
One-off HUF transfer to an
account at another bank
0,3% min HUF 100, max. HUF 6990
Free of charge
CitiPhone
0,3% min HUF 100, max. HUF 6990
Free of charge
CitiPhone
0,6% min. HUF 490
0,3%
0,9% min. HUF 490
At a Branch
0,9% min. HUF 990
0,9%
0,9% min. HUF 490
Fulfilment of one-off HUF transfer between Customer’s
own accounts
Free of charge
Citibank Online
Not available
CitiPhone
VIBER transfer
0,9% min. HUF 5465
At a Branch
0,9% min. HUF 5465
One-off FCY transfer and
FCY standing order to an
account at another bank 12, 20
(non-SEPA credit transfer)
Citibank Online
0,5% min. HUF 2800, max HUF 130 000
0,3% min. HUF 2910, max HUF 199 000
CitiPhone
0,6% min HUF 3200, max. HUF 156 000
0,9% min. HUF 5465
At a Branch
0,7% min. HUF 5200, max HUF 206 000
0,9% min. HUF 5465
SEPA credit transfer – FCY
transfer to an account at
another bank12
Citibank Online
0,5% min. HUF 2800, max HUF 130 000
0,3% min. HUF 2910, max HUF 199 000
CitiPhone
0,6% min. HUF 3200, max HUF 156 000
0,9% min. HUF 5465
0,7% min. HUF 5200, max HUF 206 000
0,9% min. HUF 5465
One-off FCY transfer and
FCY standing order to
another account at the
Bank20
At a Branch
0,4% min. HUF 390 max.
HUF 9990
Free of charge
0,3% max HUF 6990
CitiPhone
0,6% min. HUF 990
0,3%
0,9% min. HUF 1990
At a Branch
0,9% min. HUF 1990
0,9%
0,9% min. HUF 1990
Citibank Online
Fulfilment of FCY transfer between the Customer’s own
accounts
HUF transfer abroad
12
Free of charge
Citibank Online
0,5% min. HUF 2800, max HUF 130 000
0,3% min. HUF 2910, max HUF 199 000
CitiPhone
0,6% min HUF 3200, max. HUF 156 000
0,9% min. HUF 5465
At a Branch
0,7% min. HUF 5200, max HUF 206 000
0,9% min. HUF 5465
Free of charge
0,3% min. HUF 100, max. HUF 6990
Free of charge
0,3% min. HUF 100, max. HUF 6990
Free of charge
0,3% min. HUF 100, max. HUF 6990
Fulfilment of HUF standing order to another account at
the Bank20
Fulfilment of HUF standing order to an account at
another bank20
Fulfilment of direct debit order20
2
Account opening fee
Free of charge
Opening of first 2 accounts (regardless of the currency)
Opening of additional account
HUF 590
HUF 550
HUF 990
Balance inquiry (per inquiry)
HUF 50
Free of charge
HUF 90
Cancellation/modification fees of transfer orders
Cancellation/modification of future dated HUF transfer
order, if it is the Bank that executes the
cancellation/modification and if the order is given via
CitiPhone, Citibank Online or at a branch of the Bank
Request for recall of HUF transfer (regardless of whether the
funds are successfully returned or not), via CitiPhone,
Citibank Online or at a branch of the Bank
Cancellation/modification of an FCY transfer order prior to
13
fulfilment
Cancellation/modification of an FCY transfer order after
14
fulfilment
Fees and commissions for deposit operations
Opening a time deposit
(except for time deposits
opened at a branch at the time
the customer relationship was
entered into, and deposits
related to promotions or to
Market Linked Deposits)
Modifying or releasing a
time deposit 15
HUF 5290 / fulfilment
HUF 1 060
USD 30 / transaction + financial loss
Citibank Online
CitiPhone
Free of charge
HUF 590
Free of charge
HUF 590
HUF 1 090
HUF 1 060
HUF 1 090
Citibank Online
HUF 190
HUF 165
HUF 190
CitiPhone
HUF 390
HUF 330
HUF 390
HUF 1 190
HUF 1 110
HUF 1 190
At a Branch
At a Branch
2.2
HUF 1060 / fulfilment
Premium employee fee package (Not applicable after the 14 September, 2016.)6 (This fee package is subject to a regular income transfer of
minimum monthly HUF 71 500 is credited to the current account held with Citibank 7)
Monthly relationship fee (Monthly fee) (uniform fee, independent from the
number of accounts)
Free of charge
Account opening fee
Opening of first account (regardless of the currency)
Free of charge
Opening of additional account (regardless of the currency)
Free of charge
Balance inquiry
Free of charge
Cash withdrawal at a branch
0,9 min. HUF 370
ATM cash-withdrawal fee in Hungary
From an ATM at a Citibank branch
Free of charge
From other ATMs the first 4 transactions
Free of charge
Further transactions from other ATMs
HUF 430/transaction***
ATM cash-withdrawal fee abroad
The first 2 transaction is 0,6%, max. HUF 12 075, further transactions: 1,6 % min. HUF 2865
One-off HUF transfer to an account at another bank via Citibank Online
Free of charge
Free of charge
One-off FCY transfer and FCY standing order to another account at the
Bank via Citibank Online20
Fulfilment of HUF standing order (to an account at another bank or within
the bank) via Citibank Online
Fulfilment of direct debit order20
MasterCard CHIP / PayPassTM Debit Card’ yearly fee
Interest of the salary based overdraft
Foreign exchange rates
Other Fees and commissions
Free of charge
Free of charge
HUF 1000 from the second year if the total amount of card purchases exceed
HUF 400 000 on a yearly basis.
In other cases the annual fee of the card both in the first and following years are applicable to the Citi
Control fee package.
19,5% (APR:21,34%)
Employee has an opportunity to exchange currency on special rate once in a month between EUR 200 and
5000, approved by the designated manager of the Employer.
In respect of all other terms and conditions of the account keeping service, the terms and conditions
applicable to the CitiBlue CitiComfort fee package (concluded prior January 1st, 2013.), packages below
the average balance of HUF 1.5 million, shall govern.
3
2.3
Basic Account – may not be requested starting from 2 December, 2016!
Maximum amount of all cash withdrawals
HUF 150,000 forint at ATMs OR HUF 50,000
over the counter at a Citibank branch
Maximum number of all cash withdrawals
2 ATM withdrawals OR 1 over-the-counter
withdrawal
Cash withdrawal at a branch of
the Bank and/or at an ATM
Transfer orders – regardless of
the type of the order and the
channel through which it is
given
TRANSACTIONS AND
SERVICES RELATED
TO THE BASIC
ACCOUNT PACKAGE1
MasterCard PayPassTM bank
card
1.
2.
3.
4.
Maximum amount of all orders
HUF 100,000
Maximum number of all orders
4
Card issue
HUF 0
Purchase with a bank card
HUF 0
Annual/monthly card fee
HUF 0
Card blocking
HUF 0
Card replacement
HUF 0
The fee for transactions that are over the limits associated with the Basic Account service package are only charged on the portion of the transactions that is in
excess of such limits.
The provisions of Govt. Decree 262/2016. (VIII. 31.) on access to the Basic Account and on the features of, and fees charged for, the Basic Account do not
permit any additional forint accounts to be opened alongside the Basic Account.
Customers that have a Basic Account:

may not request any more debit cards in addition to the debit card linked to the Basic Account service package. A Customer that already has a forint
payment account at the Bank acknowledges, upon the submission of his/her request for a change of fee package in respect of a Basic Account, that – in
sofar as the Customer had such in connection with his/her previous service package – from the day on which the terms of the Basic Account fee package
go into effect, any debit card of his/hers that differs from the type of card that is associated with the Basic Account service package, as well as all
additional debit cards of his/hers apart from the debit card related to the Basic Account service package, shall terminate.

may not request the CitiAlert service. A Customer that already has a forint payment account at the Bank acknowledges, upon the submission of his/her
request for a change of fee package in respect of a Basic Account, that – in sofar as the Customer had such in connection with his/her previous service
package – from the day on which the terms of the Basic Account fee package go into effect, the CitiAlert service shall terminate.

may not request an overdraft facility. A Customer that already has a forint payment account at the Bank acknowledges, upon the submission of his/her
request for a change of fee package in respect of a Basic Account, that – in sofar as the Customer had such in connection with his/her previous service
package – from the day on which the terms of the Basic Account fee package go into effect, the overdraft facility shall terminate.

may not request the fixing of funds in a time deposit. A Customer that already has a forint payment account at the Bank acknowledges, upon the
submission of his/her request for a change of fee package in respect of a Basic Account, that – in sofar as the Customer had such in connection with
his/her previous service package – from the day on which the terms of the Basic Account fee package go into effect, the time deposit shall terminate.

may not open a Premium Savings Account. A Customer that already has a forint payment account at the Bank acknowledges, upon the submission of
his/her request for a change of fee package in respect of a Basic Account, that – in sofar as the Customer had such in connection with his/her previous
service package – from the day on which the terms of the Basic Account fee package go into effect, the Premium Savings Account and the Premium
Savings shall terminate.
A Customer that already has a forint current account may only switch to the Basic Account fee package if the Customer acknwledges that following the
change of account package to the Basic Account, and for as long as he/she has a Basic Account, he/she may not have a current account other than the Basic
Account.
Fees when under the limits associated with
the Basic Account service package
Monthly relationship fee (Monthly fee) (uniform fee,
regardless of the number of accounts)
Penalty fee (if the Customer makes a false declaration in
respect of the preconditions for his/her entitlement to
open a Basic Account, and in contrast to his/her
declaration the preconditions for his/her eligibility with
Fees when over the limits associated with the
Basic Account service package
1.5% of the latest minimum wage valid as at 31 December of the previous year.
Based on the minimum wage valid as at 31 December 2015 (HUF 105,000), currently: HUF 1,575,
and based on the minimum wage of HUF 111,000 valid from 1 January 2016, the monthly fee is
expected to rise to HUF 1,665 from 1 January, 2017.
HUF 5,000
4
regard to the use of the Basic Account are not in place)
Cash withdrawal in a branch
1.5% min. HUF 590 + the latest financial
transaction tax
1.5% min. HUF 590 + the latest financial
transaction tax
HUF 0
HUF 0***
ATM cash withdrawal in
Hungary
Fee for ATM cash withdrawal abroad
1.5% min. HUF 590 + the latest financial
transaction tax
0 Ft
Fees and commissions for one-off transfers11
Citibank Online
Fulfilment of one-off
CitiPhone
HUF transfer between
two accounts at the Bank
In a branch
0 Ft
Citibank Online
0 Ft
CitiPhone
0 Ft
In a branch
0 Ft
Fulfilment of one-off
HUF transfer to an
account at another bank
0 Ft
0 Ft
Fulfilment of one-off HUF transfer b/w Customer’s own
accounts
Citibank Online
VIBER transfer
One-off FCY transfer or
FCY standing order to
an account at another
bank12 (non-SEPA credit
transfer)
FCY transfer – SEPA
credit transfer12
0.3% min HUF 100, max. 6990 Ft + the latest
financial transaction tax
0.9% min. HUF 490 + the latest financial
transaction tax
0.9% min. HUF 490 + the latest financial
transaction tax
0.3% min. HUF 100, max. 6990 Ft + the latest
financial transaction tax
0.9% min. HUF 490 + the latest financial
transaction tax
0.9% min. HUF 490 + the latest financial
transaction tax
Free of charge
N/A
CitiPhone
N/A
In a branch
N/A
Citibank Online
N/A
CitiPhone
N/A
In a branch
N/A
Citibank Online
N/A
CitiPhone
N/A
In a branch
N/A
One-off FCY transfer or Citibank Online
FCY standing order to
CitiPhone
another account at the
In a branch
Bank
Fulfilment of FCY transfer between Customer’s own
accounts
HUF transfer to an
account abroad12
N/A
N/A
N/A
N/A
Citibank Online
HUF 0
CitiPhone
HUF 0
In a branch
HUF 0
Fulfilment of FCY standing order between two accounts
at Citibank
Fulfilment of HUF standing order to an account at
another bank
Fulfilment of direct debit order
HUF 0
HUF 0
HUF 0
0.3% min. HUF 2,910, max. HUF 199,000 + the
latest financial transaction tax
0.9% min. HUF 5,465 + the latest financial
transaction tax
0.9% min. HUF 5,465 + the latest financial
transaction tax
0.3% min. HUF 100 max. 6,990 + the latest
financial transaction tax
0.3% min. HUF 100 max. HUF 6,990 + the latest
financial transaction tax
0.3% min. HUF 100 max. HUF 6,990 + the latest
financial transaction tax
Account opening fee
Opening of first two FCY accounts
Opening of Basic Account is free of charge,
additional HUF account may not be opened
N/A
Opening of additional FCY account
N/A
Opening of HUF account
N/A
HUF 90
Balance request (per request)
Transfer order modification or cancellation fees
Cancellation/modification of future-dated HUF transfer order,
if it is the Bank that executes the cancellation/modification
and if the order is given via CitiPhone, Citibank Online or at
a branch of the Bank
Request for recall of HUF transfer (regardless of whether the
funds are successfully returned or not), via CitiPhone,
Citibank Online or at a branch of the Bank
Opening of Basic Account is free of charge,
additional HUF account may not be opened
N/A
HUF 0
HUF 1,060 / order
HUF 0
HUF 5,290 / order
5
Cancellation/modification of an FCY transfer order prior to
fulfilment 13
Cancellation/modification of a FCY transfer / HUF transfer to
an account abroad, after fulfilment 14
Foreign currency: N/A; Forint: HUF 1,060
USD 30 / order + financial loss
Fees and commissions for deposit operations
Opening a time deposit
Citibank Online
(except for time deposits
opened at a branch at the
CitiPhone
time the customer
relationship was entered
into, and deposits related
In a branch
to promotions or to Market
Linked Deposits)
Citibank Online
Modifying or releasing a
CitiPhone
time deposit 15
In a branch
N/A
N/A
N/A
N/A
N/A
N/A
3
Account-management related fees – These packages had been discontinued earlier
3.1
TOP and CitiComfort fee packages
TOP fee package
CitiComfort fee package
Not applicable after the 5 May, 2014.
Not applicable after the 5 May, 2014.
Accounts opened from the 1
January, 2013.
Not applicable after the1
January, 2013.
Accounts opened from the 1
January, 2013
In case of incoming fund of minimum
HUF 150 0004, 4*
Monthly relationship fee (Monthly fee)
(uniform fee regardless of the number of
accounts)
Cash withdrawal at a branch
ATM withdrawal fee
at ATMs located at
Citibank branch
ATM withdrawal fee
at ATMs located
elsewhere
An average monthly balance of HUF 1.500.000
HUF 0
In absence of incoming fund of minimum
HUF 150 0004, 4*
HUF 3800
0,6%, max HUF 12 075
above5
Free of
charge
HUF 765
0,9% min. HUF 550
Free of charge
HUF 525***
Further transactions
HUF 525***
HUF 525***
HUF 525***
HUF 525***
The first two transactions
in a given month
0,6%,
max
HUF
6020***
HUF 525***
Free of charge
HUF 525***
HUF 525***
HUF 525***
HUF 525***
HUF 525***
0,6%, max HUF 12 075***
0,6%, max HUF 12 075***
Free of charge
Free of charge
0,6%, max HUF 12 075***
Free of charge
1,6% min. HUF 3160
1,6% min. HUF 30204*
Citibank Online
0,3%, max HUF 6020
Free of charge
CitiPhone
0,3%, max HUF 6020
Free of charge
HUF 115
At a Branch
0,3%, max HUF 6020
Free of charge
HUF 950
Citibank Online
0,3%, max HUF 6020
Free of charge
CitiPhone
0,3%, max HUF 6020
Free of charge
0,5% min HUF 210
At a Branch
0,3%, max HUF 6020
Free of charge
0,7% min HUF 425
Fulfilment of one-off HUF transfer between
Customer’s own accounts
Citibank Online
One-off FCY transfer
HUF 765
below5
HUF 525***
The first two transactions
in a given month
The first transaction
(monthly) (associated
accounts*)
Additional transactions,
per transaction
Fees and commissions related to one-off transfers 11
RTBS transfer
above5
Free of
charge
0,6%,
max
HUF 6020
***
ATM cash-withdrawal
fee abroad
One-off HUF transfer
to an account at
another bank
below5
Free of charge
Further transactions
One-off HUF transfer
to another account at
the Bank
Not applicable after the 1
January, 2013.
0,3%, max HUF 6020
0,35% min
HUF 85 max.
HUF 6580
0,4% min.
HUF 85, max.
HUF 7130
0,35% min
HUF 85 max.
HUF 6580
0,4% min.
HUF 85,
max. HUF
7130
Free of charge
Not available
CitiPhone
0,8% min. HUF 10 3004*
At a Branch
0,8% min. HUF 10 3004*
Citibank Online
Free of charge
0,6% min. HUF 2755, max HUF 137 0004*
6
TOP fee package
CitiComfort fee package
Not applicable after the 5 May, 2014.
Not applicable after the 5 May, 2014.
Accounts opened from the 1
January, 2013.
Not applicable after the1
January, 2013.
Accounts opened from the 1
January, 2013
Not applicable after the 1
January, 2013.
and FCY standing
order to an account at
12, 20
another bank
(non-SEPA credit
transfer)
CitiPhone
0,7% min. HUF 3180, max HUF 164 000
4*
At a Branch
0,8% min. HUF 5465, max HUF 217 000
4*
SEPA credit transfer FCY transfer to an
account at another
12
bank
Citibank Online
0,6% min. HUF 2755, max HUF 137 000
4*
CitiPhone
0,7% min. HUF 3180, max HUF 164 000
4*
At a Branch
0,8% min. HUF 5465, max HUF 217 0004*
One-off FCY transfer
and FCY standing
order to another
20
account at the Bank
Citibank Online
0,3%, max HUF 6020
Free of charge
CitiPhone
0,3%, max HUF 6020
Free of charge
HUF 160
At a Branch
0,3%, max HUF 6020
Free of charge
HUF 600
Fulfilment of FCY transfer between Customer’s
own accounts
HUF transfer abroad
12
0,6% min. HUF 2755, max HUF 137 0004*
CitiPhone
0,7% min. HUF 3180, max HUF 164 0004*
At a Branch
0,8% min. HUF 5465, max HUF 217 0004*
20
HUF 110
Free of charge
HUF 110
Free of charge
Citibank Online
Fulfilment of HUF standing order to another
20
account at the Bank
Fulfilment of HUF standing order to an account
at another bank20
Fulfilment of direct debit order
0,3%, max
HUF 6020
0,3%, max HUF 6020
Free of charge
HUF 110/fulfillment
0,3%, max HUF 6020
Free of charge
HUF 110/fulfillment
0,3%, max HUF 6020
Free of charge
HUF 85/fulfillment
Account opening fee
Opening of first 2 account (regardless of the
currency)
Free of charge
Opening of additional account
Free of charge
HUF 550
Balance inquiry (per inquiry)
Free of charge
HUF 50
Free of charge
HUF 1 060/ order
Cancellation/modification fees of transfer orders
Cancellation/modification of future-dated HUF
transfer order, if it is the Bank that executes the
cancellation/modification and if the order is given via
CitiPhone, Citibank Online or at a branch of the
Bank
Request for recall of HUF transfer (regardless of
whether the funds are successfully returned or not),
via CitiPhone, Citibank Online or at a branch of the
Bank
Cancellation/modification of an FCY transfer order
prior to fulfilment 13
Cancellation/modification of an FCY transfer order
after fulfilment 14
Fees and commissions for deposit operations
Opening a time deposit
(except for time deposits
opened at a branch at the time
the customer relationship was
entered into, and deposits
related to promotions or to
Market Linked Deposits)
Modifying or releasing a
time deposit 15
HUF 5 290/ order4*
Free of charge
HUF 1 060
USD 30 / order + financial loss4*
Citibank Online
Free of charge
CitiPhone
Free of charge
At a Branch
Free of charge
HUF 1 060
Citibank Online
Free of charge
HUF 190
CitiPhone
Free of charge
HUF 390
At a Branch
Free of charge
HUF 1 190
7
3.2
VIP, CitiControl and Net fee package
VIP fee package
(Not applicalbe after 1 April, 2012.)
Monthly relationship fee (Monthly fee) (uniform fee,
independent from the number of accounts)
Cash withdrawal at a branch
ATM cash-withdrawal fee in
Hungary
ATM cash-withdrawal fee
abroad
Net fee package9
(Not applicalbe after 2
September, 2009.)
Above HUF
3.000.000 total
relationship
8
balance
Below HUF
3.000.000 total
relationship
8
balance
Above HUF
1.500.000 total
relationship
10
balance
Below HUF
1.500.000 total
relationship
10
balance
Above HUF
1.500.000 total
relationship
10
balance
Below HUF
1.500.000 total
relationship
10
balance
Free of charge
HUF 3800
Free of charge
HUF 440
HUF 275
HUF 380
Free of charge
From an ATM at a
Citibank branch, first 2
withdrawals in a given
month
From an ATM at a
Citibank branch,
additional transactions
From other ATMs, first 2
withdrawals in a given
month
From otherATMs,
additional transactions
The first transaction
(monthly) (associated
accounts*)
Additional transactions,
per transaction
CitiControl fee package
(Not applicalbe after 1 January,
2012.)
0,75% min. HUF 650
0,85% min. HUF 1600
Free of charge
Free of charge
HUF 575***
HUF 505***
Free of charge
HUF 575***
HUF 575***
HUF 505***
Free of charge
Free of charge
HUF 575***
HUF 505***
Free of charge
HUF 575***
HUF 575***
HUF 505***
Free of charge
1,6% min. HUF 3150
1,3% min. HUF 2985
1,6% min. HUF 3235
Fees and commissions related to one-off transfers 11
One-off HUF transfer to
another account at the Bank
One-off HUF transfer to an
account at another bank
Citibank Online
Free of charge
HUF 280
CitiPhone
Free of charge
HUF 245
HUF 245
At a Branch
Free of charge
HUF 685
0,5% min. HUF 655, max. HUF 7110
Citibank Online
Free of charge
CitiPhone
Free of charge
0,55% min. HUF 355
0,45% min HUF 165
At a Branch
Free of charge
0,65% min. HUF 415
0,7% min HUF 620
Free of charge
0,4%, min. HUF
75 max. HUF
7110
0,45%, min. HUF
75 max. HUF
8200
Free of charge
Free of charge
0,32% min. HUF
80, max. HUF
6450
Fulfilment of one-off HUF transfer between Customer’s
own accounts
Citibank Online
VIBER transfer
One-off FCY transfer and
FCY standing order to an
account at another bank 12,
Not available
CitiPhone
0,8%, min. HUF 18 750
At a Branch
0,8%, min. HUF 18 750
Citibank Online
0,6% min. HUF 2750, max. HUF 137 000
CitiPhone
0,7% min. HUF 3175, max. HUF 164 000
At a Branch
0,8% min. HUF 5300, max. HUF 217 000
Citibank Online
0,6% min. HUF 2750, max. HUF 137 000
CitiPhone
0,7% min. HUF 3175, max. HUF 164 000
At a Branch
0,8% min. HUF 5300, max. HUF 217 000
20
(non-SEPA credit transfer)
SEPA credit transfer – FCY
transfer to an account at
another bank12
One-off FCY transfer and
FCY standing order to
another account at the
Bank20
0,8% min. HUF 10 900
0,5% min. HUF 2755,
max. HUF 137 000
0,5% min. HUF 2755,
max. HUF 137 000
0,5% min. HUF 2755,
max. HUF 137 000
0,5% min. HUF 2755,
max. HUF 137 000
0,5% min. HUF 2755,
max. HUF 137 000
0,5% min. HUF 2755,
max. HUF 137 000
HUF 110
Free of charge
0,5% min. HUF 2750,
max. HUF 137 000
0,5% min. HUF 2750,
max. HUF 137 000
0,5% min. HUF 2750,
max. HUF 137 000
0,5% min. HUF 2750,
max. HUF 137 000
0,5% min. HUF 2750,
max. HUF 137 000
0,5% min. HUF 2750,
max. HUF 137 000
Citibank Online
Free of charge
CitiPhone
Free of charge
HUF 160
HUF 115
At a Branch
Free of charge
HUF 600
0,5% min. HUF 550, max. HUF 7110
Fulfilment of FCY transfer between Customer’s own
accounts
HUF transfer abroad 12
0,8% min. HUF 10 900
HUF 110
Free of charge
0,5% min. HUF 2755,
max. HUF 137.000
0,5% min. HUF 2755,
max. HUF 137.000
0,5% min. HUF 2755,
max. HUF 137.000
0,5% min. HUF 2750,
max. HUF 137.000
0,5% min. HUF 2750,
max. HUF 137.000
0,5% min. HUF 2750,
max. HUF 137.000
Free of charge
HUF 110 / fulfilment
HUF 110 / fulfilment
Free of charge
HUF 110 / fulfilment
HUF 110 / fulfilment
Citibank Online
0,6% min. HUF 2750, max. HUF 137.000
CitiPhone
0,7% min. HUF 3175, max. HUF 164.000
At a Branch
0,8% min. HUF 5300, max. HUF 217.000
Fulfilment of HUF standing order to another account at
the Bank20
Fulfilment of HUF standing order to an account at
another bank20
Free of charge
8
VIP fee package
(Not applicalbe after 1 April, 2012.)
Above HUF
3.000.000 total
relationship
8
balance
Fulfilment of direct debit order
Account opening fee
20
Opening of first account
(regardless of the
currency)
Opening of additional
account
Below HUF
3.000.000 total
relationship
8
balance
CitiControl fee package
Net fee package9
(Not applicalbe after 1 January,
2012.)
(Not applicalbe after 2
September, 2009.)
Above HUF
1.500.000 total
relationship
10
balance
Below HUF
1.500.000 total
relationship
10
balance
HUF 95 / fulfilment
Free of charge
Above HUF
1.500.000 total
relationship
10
balance
Below HUF
1.500.000 total
relationship
10
balance
HUF 95 / fulfilment
Free of charge
Free of charge
Balance inquiry (per inquiry)
HUF 550
HUF 550
Free of charge
HUF 50
Cancellation/modification fees of transfer orders
Cancellation/modification of future dated HUF transfer
order, if it is the Bank that executes the
cancellation/modification and if the order is given via
CitiPhone, Citibank Online or at a branch of the Bank
Request for recall of HUF transfer (regardless of whether
the funds are successfully returned or not), via CitiPhone,
Citibank Online or at a branch of the Bank
Cancellation/modification of an FCY transfer order prior to
fulfilment 13
Cancellation/modification of an FCY transfer order after
fulfilment 14
Fees and commissions for deposit operations
Opening a time deposit
(except for time deposits
opened at a branch at the
time the customer
relationship was entered into,
and deposits related to
promotions or to Market
Linked Deposits)
Modifying or releasing a
time deposit 15
3.3
Free of charge
HUF 1060 / fulfilment
HUF 1060 / fulfilment
HUF 5290 / fulfilment
Free of charge
HUF 1060
HUF 1060
USD 30 / transaction + financial loss
Citibank Online
Free of charge
CitiPhone
Free of charge
At a Branch
Free of charge
HUF 1060
HUF 1060
Citibank Online
Free of charge
HUF 165
HUF 165
CitiPhone
Free of charge
HUF 330
HUF 330
At a Branch
Free of charge
HUF 1110
HUF 1110
CITICONTROL fee package combined with Citibank Personal Installment Loan – (Not available after 2nd September 2009)
Monthly relationship fee (Monthly fee) (uniform fee, independent from the
number of accounts)
Free of charge**
Other Fees and commissions related to the bank account
In respect of all other terms and conditions of the account keeping service, the terms and
conditions applicable to the 3.1 and the 4 points of this document.
4
Other account management fees and commissions
4.1
Other account management fees and commissions for all fee package
Submission of standing order (between Customer’s own
accounts) with individual limit20
Submission of HUF
standing order
Authorisation for direct
debit order – Not available
from 2 December, 2016.
Free of charge
Citibank Online
Free of charge
CitiPhone
Free of charge
At a Branch
Free of charge
Citibank Online
Free of charge
CitiPhone
Free of charge
At a Branch
Free of charge
Monthly account-management fee (per account)
Free of charge
Fees and charges associated with standing orders20
Submission of standing
Citibank Online
order (between Customer’s
CitiPhone
own accounts) with
individual limit– Not
available from 2 December, At a Branch
2016.
Fulfilment of standing order (between Customer’s own
accounts) with individual limit20
Monthly statement fee
Request for bank certificate
Not available
Free of charge
Free of charge
Free of charge
Paper-based statement, mailed to the
customer’s notification address
Free of charge
Electronic statement
Free of charge
Citibank Online
HUF 1060
9
CitiPhone
HUF 2115
At a Branch
HUF 3175
Request for non-regular (additional) account statement/ month16
Account statement for three consecutive months once a calendar year
Free of charge
Additional account statements for the 12 months period prior to the current month
Additional account statements for the months prior to previous 12 months period
Urgency fee (production of certificate within 4 hours / Account statement replacement within 1 working day), all
17
channels
Citibank Online (In form of customer
service message)
Changing fee package 1
CitiPhone
At a Branch
Citibank Online
Complete termination of customer relationship at the Customer’s
request, within 6 months, counted from the start of the relationship 18
HUF 530
For Customers with a Basic Account: Free of charge
HUF 1500
For Customers with a Basic Account: Free of charge
HUF 1500
For Customers with a Basic Account: Free of charge
Free of charge
HUF 1585
HUF 1585
Not available
CitiPhone
HUF 5290
At a Branch
HUF 7930
Long Term Investment (Deposit)
Monthly fee
Free of charge
Cancelation fee of the Long Term Investment (Deposit) within 5 years from the last day of the collection period
Free of charge
Cancelation fee of the Long Term Investment (Deposit) after 5 years from the last day of the collection period
Free of charge
* associated accounts: the total number of accounts that are jointly available to the account holder and the authorised person(s) and/or joint (co-)account holders.
** Conditions of free of charge:
 Recourse of Citibank Personal Installment Loan with salary domiciliation by the owner of the account. The fee waiver takes place during the loan contract in force only, and only in case
of a new (after 5 May, 2009.) Personal Installment Loan application.
 Regular monthly salary domiciliation to the account.
 Fulfillment of two direct debits per month from the bank account
If any of the conditions listed above are not fulfilled in two consecutive months, the terms defined in the 1.1 point are applicable from the third month relating to the Monthly Relationship Fee.
*** The fees specified above are only applicable in respect of additional ATM withdrawal orders, over and above the free ATM withdrawal orders as per the following. Pursuant to section
36/A of Act LXXXV of 2009 on the Provision of Payment Services (hereinafter: Pft.), the first two cash withdrawals made at any ATM in Hungary in each calender month with effect from 1
February 2014, up to a total of HUF 150,000 and in respect of a single payment account, shall be free of charge for the holder of the payment account, if he/she makes an appropriate and valid
declaration in accordance with section 36/A of the Pft. to the Bank in person, in writing at any branch of the Bank, by completing the form provided for this purpose, or via the Citibank Online
Internet Bank service, by selecting the option serving this purpose. The holder of the payment account shall be entitled to the e xemption from charges with effect from the following calender
month if he/she makes a valid declaration by the 20th day of the given month. Should the declaration be withdrawn by the holder of the payment account, he/she will no longer be entitled to the
exemption from charges. The Bank does not examine whether the cash withdrawal is made against a positive or negative (overdrawn) account balance. In view of the fact that the exemption
from charges, the conditions of eligibility for such, the range of customers that are entitled to such, and the detailed rules on the exemption from charges are regulated in the above-mentioned
statute, in the event of an amendment or abolition of said statute the Bank shall be entitled, in line with the amendment or abolition of the statute and in compliance therewith, to amend or
discontinue this fee-related discount and the terms thereof.
1
Until 1 December, 2016 one-off fee for switching to the Citi Priority fee package (in the case of existing customers currently using a different fee package, as well as in the case of
new customers with an earlier Citibank account agreement that expired within the six month period preceding the date of opening a new account under the Citi Priority fee
package) HUF 20,000. Switching to the Basic Account fee package is free of charge. Bank does not accept package switching order from 2 December, 2016.
2
Customers in Citi Priority fee package have to meet the average total relationship balance requirement of HUF 2 000 000 in the first month after the month of joining the Citi Priority
package. If – in case of agreements concluded prior to 5 May, 2014 - the average balance is not reaching the HUF 2 000 000 limit, and HUF 3.000.000 in case of agreements concluded after
the 5 May, 2014,. the Bank is charging the relationship fee specified in this List of Interest Rates and charges. This is applicable for customers being in Citi Priority fee package for the further
months if the aggregated average balance of the Customer does not reach HUF 2.000.000 in case of agreements concluded prior to 5 May, 2014 and HUF 3.000.000 in case of agreements
concluded after 5 May, 2014.
3
The Citi Global fee package is available till 1 December, 2016 only for new account holders only in case of same time application for Citibank Personal Instalment Loan (Praktikus
Kölcsön).
4
In case of this package we require a regular monthly incoming fund of minimum HUF 150 000 to the current account held with Citibank. Citibank grants a one-time grace period of a further
one months following the month of the opening or until 1st December 2016 modification of the account for the credit of the first minimum monthly net incoming fund of HUF 150 000 in one
sum on the account holder’s account. If the above determined amount incoming fund is not arriving to the account until the last business day of the 2nd month after the month of account
opening or account modification applied for until 1st December 2016 the Bank is charging the monthly relationship fee specified in this List of Interest Rates and charges. This rule is valid in
the later months as well.
Discount periods: Between 23 August and 29 October, 2010, and between 8 November and 31 December, 2010. In the case of new accounts that are opened during the discount period, the
condition of the discount is, in the TOP fee package, crediting minimum HUF 150 000 per month to the account in no more than two transactions with respect to accounts that are opened
between 23 August and 29 October, 2010 and in no more than three transactions with respect to accounts that are opened between 8 November and 31 December, 2010. This offer is not
available in respect of accounts that are opened between 23 August and 29 October, 2010 if the account is newly opened following the termination of an account after 1 March 2010, and it is
not available in respect of accounts that are opened between 8 November and 31 December, 2010 if the account is newly opened following the termination of an account after 1 May, 2010.
With respect to accounts opened between 10 January and 16 October 2011, the monthly customer relationship fee in the TOP fee package is waived if at least HUF 150 000 is credited to the
account from outside the bank, on any grounds, in no more than two instalments.
4* Free of charge for customers whose fee package was modified from Premium employee fee package to TOP fee package applied before the 1 January, 2013.
5
If the Customer's average balance for the given month exceeds HUF 1.500.000 the Bank will waive the account management fee for that month, while the additional discounts will apply to
the transactions made in the following month.
6
Customers are entitled to use the Citibank Premium Employee’s Fee Package if a cooperation agreement relating to the use of the Premium Employee’s Fee Package is in effect between the
Bank and their Employer named in the contract concluded for the opening of the bank account and the provision of retail banking services; customers in a an employment relationship with the
Hungarian subsidiaries of Citigroup are also eligible to use the Premium Employee’s Fee Package.
7
This fee package is subject to a regular income transfer of minimum monthly HUF 71 500 is credited. Citibank grants a one-time grace period of a further two months following the month of
the opening of the account for the credit of the first minimum monthly net income transfer of HUF 71 500 in one sum on the account holder’s account. If no such income is transferred onto the
account by the last business day of the 2nd month following the month of the opening of the account or, at any time thereafter, such transfers are made in fewer than 5 months on the basis of
the total account transactions of the previous 6 months, Citibank shall be entitled to apply the terms and conditions of the CitiControl fee package, as in force, instead of the preferential
CitiPayroll fee package, and instead of Premium Employee fee Package the CitiComfort fee package.
10
8
As a general rule, our Customers in the VIP fee package are not charged with relationship fee. Customers in VIP package have to meet the average total relationship balance requirement of
HUF 3 000 000 in the first month after the month of joining the VIP package. If the average balance is not reaching the HUF 3 000 000 limit the Bank is charging the relationship fee specified
in this List of Interest Rates and charges.
9
Till 22 January 2017 the customers in this package are entitled to a preferential foreign currency exchange transaction once a month via CitiPhone banking between 200 and 4000 EUR. This
FX rate is the interbank foreign exchange market spot rate increased with +/- 0,5% margin. After 22 January, 2017 this preferential foreign currency exchange transaction will not be the part of
this package.
10
The additional discounts which are related to Customer's average balanc will apply to the transactions made in the following month.
11
Transfer orders for HUF 30 000 000 or the equivalent thereof in another currency may only be submitted at a branch of the Bank.
12
In certain cases the fulfilment or investigation of foreign currency transfer orders (non-SEPA), or forint (HUF) transfer orders abroad, may, due to the participation of the correspondent bank,
involve an additional fee. The manner in which the fee is settled, as well as the amount of the fee, will depend entirely on the correspondent bank involved. When giving the order via CitiPhone
Banking Telephone service, Branch and mail, the Customer will have the opportunity to specify whether he, or the beneficiary of the payment, will bear the fees and cha rges entailed in the
fulfilment of the order. The fees will be debited shared if the order was submitted via Citibank Online Internet Service.The correspondent banks and the beneficiary’s bank shall execute the FX
standing orders with fully and properly filed exact and correct data through their systems without manual intervention. In order to file the proper FX standing order the following data shall be
indicated on the order: IBAN (international) bank account number of the beneficiary or BBAN (inner bank account number in proper form), the SWIFT address and/or name, address code of
the beneficiary’s bank (hereinafter together: the data). In case the data are not fully and correctly provided to the Bank by the client and the Bank shall pay charge fees arising from the manual
process to the banks mentioned above, the Bank is entitled to charge this types of costs which are not foreign bank costs and not transfer costs, on the client in case it is not the error of the
Bank. The Bank shall not be obliged to verify the correctness and accuracy of any data provided by the client and shall not be liable for the late execution of the order caused by the incorrect or
incomplete data provided by the client. Regarding to SEPA credit transfer further conditions are provided under point 9.2.7 and 9.2.8.
13
Fee charged in the case of an order that is not fulfilled due to a request to this effect by the Customer or due to a lack of sufficient funds.
14
Fulfilled and then cancelled items are credited at the prevailing FX buy rate. It follows from this that the cancellation/modification request may result in financial losses for the client and, if
the other bank(s) participating in the transfer charge(s) a fee in connection with the cancellation, the Bank will pass this fee onto the customer. Cancellation may not be requested via Citibank
Online.
15
Free of charge modification: cancellation of time deposit, reduction of deposit amount and supplementing of deposit on the maturity date. Other changes (change of interest-related
instructions, change of principal-related instructions, change of deposit tenor and cancellation of time deposit, reduction of deposit amount prior to maturity) have fees in every case.
16
The deadline for preparation of an account statement for the month prior to the current month is 5 working days, while the preparation of an account statement dating back more than one
month will take up to 20 working days. Customers may obtain information regarding Conditions of Electronic statement from the Bank's website at www.citibank.hu.
17
Week days from 8 a.m. to 4 p.m. Usual fulfilment deadline: 2 working days. Printing of certificates is possible within 4 hours, replacement of account statements is possible within 1 working
day, for an urgency fee, or else within the usual fulfilment deadline; there are no fulfilment deadlines other than these.
18
In the case of a notice of cancellation sent by post, the CitiPhone fee is applied.
19
From the 1st of February, 2014 no Long Term Investment (Deposit) can be placed.
20
New standing and direct debit orders can not be submitted from 2nd December 2016.
5
Citicard – Not available from 2 December, 2016**
5.1
Fees related to MasterCard CHIP / PayPassTM* Debit cards for main account holders
Fee package
Citi Priority fee package
(formerly known as New 0
HUF package)
Applicable
Applicable
for
for
agreement
agreements
s
concluded
concluded
after May
before
5th, 2014
May 5th,
2014
Card application
In case of contract
concluded before 1
Annual
January, 2013
card fee in
In case of contract
first year
concluded after 1
January, 2013
Citi
Global
TOP
CitiComfort
VIP
CitiControl
Net
HUF 5500
Free of
charge
HUF 5500
HUF 5350
HUF 5500
Free of
charge
HUF 5500
HUF 5350
HUF 550
Free of
charge
HUF 550
HUF 550
Free of charge
Free of
charge
HUF 6990
HUF 5990
HUF 6990
HUF 2790
In case of
contract
concluded
before 1
January
2013: Free of
charge
Annual card fee after first year
HUF 6990
HUF 5990
HUF 6990
Card renewal at expiry
HUF 590
HUF 550
HUF 590
In case of
contract
concluded
after 1
January
2013: HUF
2790
Free of
charge
11
Free of charge
As indicated in the account fee packages
Card blocking
ATM cash-withdrawal
Purchase using
card
At Merchants
/On Internet
0,3%,
max.HUF
6990
Free of charge
In case of contract concluded before 5 September, 2013: Free of charge
In case of contract concluded after 5 September, 2013: 0,3% max. HUF 6020
*
Debit Card with PayPass™ function. The soft limit of PayPass transactions (contactless purchase transaction completed with the use of PayPass debit card) is determined by countries by the Card Company concerned. In case of debit cards issued by the MasterCard
International Inc. card company the soft limit amount applicable to PayPass transactions within Hungary as defined by the card company is currently HUF 5000. Soft limits outside Hungary may vary by country.
5.2
Fees related to MasterCard CHIP / PayPassTM* Debit cards for joint or co-account
Fee package
Citi Priority fee package (formerly
known as New 0 HUF package)
Applicable for
Applicable for
agreements
agreements
concluded after
concluded before
May 5th, 2014
May 5th, 2014
Citi
Global
Annual card fee in first year
HUF 6990
HUF 1990
Annual card fee after first year
HUF 6990
HUF 1990
Card renewal at expiry
HUF 590
HUF 550
VIP
CitiControl
Net
HUF
6990
HUF
6990
HUF 590
Free of charge
Free of
charge
Free of
charge
HUF 3810
HUF 550
Free of
charge
Free of
charge
HUF 3810
HUF 3810
HUF 550
HUF 550
Free of charge
Card blocking
ATM cash-withdrawal
*
CitiComfort
Free of charge
Card application
Purchase using
card
TOP
As indicated in the account fee packages
At Merchants
/On Internet
Free of charge
0,3%
max.
HUF
6990
In case of contract concluded before 5 September, 2013: Free of charge
In case of contract concluded after 5 September, 2013: 0,3% max. HUF 6020
Debit Card with PayPass™ function. The soft limit of PayPass transactions (contactless purchase transaction completed with the use of PayPass debit card) is determined by countries by the Card Company concerned. In case of debit cards issued by the MasterCard
International Inc. card company the soft limit amount applicable to PayPass transactions within Hungary as defined by the card company is currently HUF 5000. Soft limits outside Hungary may vary by country.
5.3
Limits related to Citicards21
Cash-withdrawal limit at ATM within Hungary
HUF 300 000 / day
Cash-withdrawal limit at ATM abroad
HUF 300 000 / day
Purchase limit within Hungary
HUF 880 000 / day
Purchase limit abroad
HUF 880 000 / day
21
Depending on the risk category of the transaction, the limit that is actually applied may differ in certain cases. The company that operates the given ATM may have set cash-withdrawal limits
on the machine that are lower than those determined by Citibank, and these ATM settings are something Citibank cannot influence. It is possible, therefore, that - despite there being sufficient
funds on the account – the cardholder will be unable to withdraw the entire cash amount that corresponds to the limit set by Citibank.
** Lost or stolen debit card will be replaced.
6
6.1
Cash-desk operations and cheque transactions
Cash transactions
6.1.1 Cash deposit at a branch
Free of charge
6.1.2 Cash deposit at Citibank ATM
6.1.3 Cash withdrawal at a branch
22
Free of charge
As indicated in the account fee packages
6.1.4 Cash conversion at a branch
6.2
Free of charge
Cheques – Bank does not issue and redeem cheque from 2 December, 2016
6.2.1 Issuing a bank cheque
1% min. USD 30 max. USD 100 / cheque
6.2.2 Cashing a bank cheque
0.7% min. USD 30 / cheque + fee of the foreign bank on a case-by-case basis 23
6.2.3 Commission on unpaid cheques
0.3% min. USD 50 / cheque
22
If the Customer wishes to make a withdrawal from a branch in Budapest and the amount is at least HUF 2 000 000 or the equivalent thereof in a major foreign currency (USD, EUR, GBP,
CHF), he must indicate his intention to withdraw the money at least 1 working day prior to the planned withdrawal; the intention to withdraw an amount in excess of HUF 10 000 000 or the
equivalent thereof in a foreign currency must be indicated at least 2 working days prior to the planned withdrawal, in both cases latest by 3 p.m. from Monday to Thursday, or by 1 p.m. on
Friday. If the Customer wishes to make a withdrawal from a branch outside of Budapest, then if the amount exceeds HUF 2 000 000 or the equivalent thereof in another currency, he must
indicate his intention at least 2 working days in advance, by 3 p.m. from Monday to Thursday , or by 1 p.m. on Friday. In the case of other currencies, irrespective of the amount to be
withdrawn, we request that Customers notify the bank about their intention to withdraw cash 2 banking days prior to the value date of the withdrawal, latest by 3 p.m. from Monday to
Thursday, or by 1 p.m. on Friday. If the Customer then decides not to make the announced withdrawal after all, he may cancel the withdrawal free of charge one working day prior to the
12
scheduled withdrawal, by 3 p.m. on Mondays to Thursdays, and by 1 p.m. on Fridays. If a pre-announced withdrawal is subsequently not made, or only part of the amount is withdrawn, a fee
of HUF 2 000 will be charged on each HUF 1 000 000 or fraction thereof that is not withdrawn. Without informing us of your intention to withdraw cash greater than HUF 2 000 000 you will
be charged a fee of 0.2% for the amount above HUF 2 million or equivalent foreign currency in addtition to the general fees.
23
The fee specified by the foreign bank on a case-by-case basis is not known in advance, and the Bank charges it to the customer’s account after the cheque has been cashed. The fee is usually
between USD 5 and USD 150, but significant variations from this are also possible.
7
Loans associated with current accounts
Interest calculation
The Bank charges credit interest on the daily balance of the used amount of the overdraft limit. Method of interest calculation: Interest amount = (Capital x Interest rate
x No. of days) / 365 days
7.1
Citibank Secured Credit 24, 27 – As of 16 September, 2013 the Bank will not accept loan application with foreign currency time deposit
collateral.
7.1.1 Application fee
Free of charge
7.1.2 Increasing of credit limit
1% of increase max. HUF 10 000
15% 25
7.1.3 Annual credit interest
24
The maximum possible credit limit is 95% of the capital amount of an auto-renewal HUF deposit, 90% of foreign currency deposit, or 80% of that of a Market Linked Deposit. In case of
contracts opened after 8 March, 2011 the 85% of the foreign currency deposit could contain 80% of local currency market linked deposit or 70% of foreign currency market linked deposit. The
smallest possible credit limit is HUF 200 000. The Bank blocks the amount of the deposit, as collateral, during the tenor of the Deposit Loan or until the Bank’s claim arising on the basis of the
loan has been repaid in full, and as a result of this blocking, the Customer is no longer able to dispose over the amount of the deposit. If the Customer does not fulfil any of his payment
obligations arising from the Secured Credit agreement, or if he otherwise breaches the provisions of the Deposit Loan Agreement, the Bank is entitled to satisfy its claim under the Secured
Credit Agreement directly from the deposit that has been blocked as collateral.
7.2
Citibank Authorized Overdraft27
The current account overdraft limit must be at least HUF 110 000 (minimum overdraft limit), and may be as much as twice the Customer’s net monthly salary, but not
more than HUF 1 000 000.
7.2.1 Application fee
HUF 0 in all fee packages
7.2.2 Increasing of credit limit
25%25 in all fee packages
7.2.3 Annual credit interest
0% in all fee packages
The conditions for providing an overdraft credit line, approved by the Bank through the credit review process, are: (i) regular incoming salary for three moths credited
to the named existing Citibank current account before the submission of the application, or (ii) certified statements for two month records from another bank, and first
incoming salary to the named existing Citibank current account. Condition of continuous commitment of the salary based overdraft line is: i) Customer’s regular salary
incomes have to be credited to the same Citibank bank account from the employer, which was named on the application.
7.3
Citibank Balance Based Overdraft27
The current account overdraft limit must be at least HUF 200 000 and at most HUF 1 000 000 depending on the customer’s average total relationship balance5 of the
last three months before application.
7.3.1 Application fee
HUF 0 in all fee packages
7.3.2 Increasing of credit limit
25%25 in all fee packages
7.3.3 Annual credit interest
7.4
Citibank Investment Secured Overdraft
0% in all fee packages
27
The securities acceptable as collateral can be Hungarian Government Securities, Foreign Government and Corporate Bonds, Structured Notes, On-shore and Off-shore
Mutual Funds distributed by Citibank. Securities are valued one by one and – in case of more securities are to be collateralized – summarized as well according to the
bank’s own specific terms. Considering that group of acceptable securities and the value of the securities are changing continuously, information on acceptable
securities at a specific point of time is available at the personal bankers prior to the application.
13
1% of approved overdraft amount but maximum of HUF 100 000, EUR 400, or USD 600
depending on the currency of the overdraft in all fee packages
7.4.1 Application fee
0- 9 999 999 HUF overdraft amount: Overnight Bubor+3,00%
10- 49 999 999 HUF overdraft amount Overnight Bubor r+2,50%
50 000 000 HUF or more overdraft amount Overnight Bubor +2,00%
(APR25: 9.96-12.17%)
0- 39 999
EUR overdraft amount: Overnight EUR Libor+3,00%
40- 199 999 EUR overdraft amount Overnight EUR Libor r+2,50%
200 000 EUR or more overdraft amount Overnight EUR Libor +2,00%
(APR25: 6.28-8.35%)
0- 59 999 USD overdraft amount: Overnight USD Libor+3,00%
60- 299 999 USD overdraft amount Overnight USD Libor r+2,50%
300 000 USD or more overdraft amount Overnight USD Libor +2,00%
(APR25: 6.56-8.64%)
7.4.2 Annual credit interest HUF overdraft
7.4.3 Annual credit interest EUR overdraft
7.4.4 Annual credit interest USD overdraft
25
The amount of APR calculated according to Article 4 (2) of the Government Decree 83/2010. (III.25.) for a loan amount of HUF 375 000 at a term of 3 months is 28,07%. In case of Citibank
Balance Based overdraft the APR is 16,08%-20,03% The definition of the APR (annual percentage rate) has been done with regard to current terms and conditions and valid laws and
regulations, and its rate is subject to change if the terms and conditions change. The value of the APR depends on the overdraft facility interest rate and the full fee of the loan, which includes
the annual fee of the debit card and the monthly customer contact fee if such fees are charged.
26
The Bank determines the aggregated average balance in accordance with subsection 1. i) of this part (I General Fee Terms) of the Interest and Fee Terms, but for the purposes of this
calculation it does not take into account any sums that have been segregated as collateral.
27
The Citibank Investment Secured Overdraft Facility from 11 June 2010, the Citibank Balance Based Overdraft Facility from 1 January, 2015, Citibank Secured Credit from 15 October,
2015, the Citibank Authorized Overdraft from 2 December, 2016 is not available.
7.5
General conditions pertaining to loans
If there are insufficient funds on the Customer’s account to fulfil orders as they become due for fulfilment, or if the Customer breaches his approved credit limit, he will
be charged the default interest indicated below. Method of interest calculation: Interest amount = (Capital x Interest rate x No. of days) / 365 days
Currency
Interest rate
HUF
39,5%
EUR
10,0%
USD
15,0%
GBP
15,0%
CHF
5,0%
CAD
15,0%
With respect to the Citibank Authorized Overdraft and the Citibank Balance Based Overdraft, any due interests and charges occurring in relation to the utilized portion of
the overdraft limit are displayed separately in the monthly account statement. The interests and charges shall fall due on the last working day of the month concerned.
Due interests and charges may only be settled from the positive balance available on the given account and/or, after they have fallen due, from incoming amounts
credited to the account, If the settlement of the debt is not possible in this manner, the debt shall expire from the 15th day of the month following the month concerned,
and the Customer will be charged the default interest indicated above.
8
Other banking services
8.1
Citibank Online28
8.1.1 Installation
Not necessary
8.1.2 Fee for using the service
Free of charge
In order to ensure security for the its Customers, Citibank operates a complex limit system in relation to the Citibank Online service. The limits associated with the
security system are set out below.
Type of transfer
Book transfer between
own accounts
Book transfer between
Citibank accounts
Transfer to an account at
another bank (GIRO)29
28
29
Max. HUF amount per
transfer
Max. no. of
transactions in any one
day
Max. aggregate HUF
amount transferable in
any one day
Max. no. of transfers on 4
consecutive days
Max. aggregate HUF
amount transferable on 4
consecutive days
HUF 100 000 000
No limit
HUF 100 000 000
No limit
HUF 400 000 000
HUF 7 000 000
25 transactions
HUF 7 000 000
25 transactions
HUF 28 000 000
HUF 7 000 000
25 transactions
HUF 7 000 000
25 transactions
HUF 28 000 000
Feel free to try out our Citibank Online service from our website www.citibank.hu using the Citibank Online Demo!
Transfer orders for HUF 30,000,000 or the equivalent thereof in another currency may only be submitted at a branch of the Bank.
8.2
CitiPhone Banking telephone-based customer service30
8.2.1 One-off joining fee
Free of charge
8.2.2 Service fee
Free of charge
30
Transfer orders for HUF 30,000,000 or the equivalent thereof in another currency may only be submitted at a branch of the Bank.
14
8.3
Citibank SMS Alerting Service (CitiAlert)
HUF 440 31
8.3.1 Monthly subscription fee
8.3.2 Monthly subscription fee for Citi Global package
HUF 600
The monthly subscription fee is debited by the fourth working day of the month following every given month.
31
In case of TOP and VIP fee packages first year is free.
In the case of accounts opened before 15 June, 2012:
The fee waive takes place according to the following process: the monthly subscription fee gets charged on the first working day after the given month, and gets
waived until 15th after the given month provided the Client was in the TOP, VIP fee packages on the last day of the given month,
The fee waive is valid for the month of the application and for the 11 following months in case of first application for any of TOP, VIP fee packages provided the
Client is in TOP, VIP fee packages without any suspension.
In the case of accounts opened after 15 June, 2012:
The fee exemption works as follows: if the Customer is in the TOP fee package as of the last day of the month concerned AND he/she is registered to receive
electronic account statements, and in addition, he/she authorises the sending of materials of a marketing content via all channels (e-mail, SMS, telephone, paperbased postal letter), then the monthly subscription fee is not debited in respect of that given month.
The fee exemption applies to the month in which the Citibank Alerting Service is requested, and, at most, to the 11 months following that, in the case of the first
request for any TOP fee package, provided that the Customer remains in the TOP fee package continuously, without interruption, during the above period.
8.4
Travel Pack32
8.4.1 Standard Package
HUF 4990
8.4.2 Ultima Package
HUF 9990
32
The Travel Insurance in the Travel Pack is provided by AIG Europe S.A. Hungarian Branch (1133 Bp. Váci út 76.) with the cooperation of Citibank. The
annual fee for the Travel Pack requested by the Customer on his/her own behalf or on behalf of other persons will be charged by the Bank to the requester’s
bank account. The payment of the fee shall take place once a year. If the service is set prior to the 15th of the given month, the debiting of the fee shall take
place on the 15th of the given month, and if the service is set after the 15th of the given month or later during the month it shall take place on the 15th of the
following month. The setting of the service shall be effected within 2 working days following the requesting of the Travel Pack
Please read carefully the “Citibank – Travel Insurance Conditions” for the insurance details, which is also available in our branches and on our website.
8.5
Citi Global Transfer 33
8.5.1 Transfer fee via Citibank Online
free of charge
Transfer fee via CitiPhone Telephony Sevice
0,5% min. HUF 2500, max HUF 126 000
33
Citi Global Transfers will be available from 12 September, 2011 through Citibank Online internet bank and CitiPhone Banking Telephone Customer Service. With
Citi Global Transfers you can transfer money to other Citi entities. Your Citi Global Transfer transaction will be processed same-day based on the cut-off times
described in 7.1 and you may receive or send payments from/to the Citi entities in the below chart. If the transfer has been made to a foreign currency that is not
available within Citibank Europe plc Hungarian Branch Office, the amount will be converted and will be debited to your account, which the sender indicated as a payee
account. In case of a transaction which requires currency exchange, the exchange rate will be visible on Citibank Online during initataion of the transaction.Citi Global
Transfers is an option among the other transferring methods available at Citibank. In case of the sender and the receiver accounts are in different currencies, the
currency exchange is made on the online exchange rate provided by the international company involved in the transaction, using a direct conversion between currencies
involved.
Country
Australia
Bahrain
United Arab Emirates
United Kingdom
United Kingdom
Egypt
Faridabad
Philippines
Guam
Hong Kong
India - Ahmedabad
India - Akola
India - Bangalore
India - Baroda
India - Bhub-Aneshwar
India - Calcutta
India - Chandigarh
India - Chennai
India - Cochin
India - Coimbatore
India - Gurgaon
India - Hyderabad
India – Indore
India - Jaipur
India - Lucknow
India - Ludhiana
India - Mumbai
Citi entity
Citibank Limited
Citibank, N.A. Bahrain
Citibank, N.A. UAE
Citibank IPB/PBG
Citibank International Plc
Citibank, N.A.
Citibank, N.A.
Citibank, N.A.
Citibank, N.A., Guam
Citibank (Hong Kong) Limited
Citibank, N.A.
Citibank, N.A.
Citibank, N.A.
Citibank, N.A.
Citibank, N.A.
Citibank, N.A.
Citibank, N.A.
Citibank, N.A.
Citibank, N.A.
Citibank, N.A.
Citibank, N.A.
Citibank, N.A.
Citibank, N.A.
Citibank, N.A.
Citibank, N.A.
Citibank, N.A.
Citibank, N.A.
Country
India - Pune
India - Surat
India - Bhopal
India - Jalandhar
India - Pondicherry
India - Vapi
Indonesia
Japan
Jersey
China
Columbia
Korea
Poland
Malaysia
Maryland
Mexico
Singapore
Taiwan
Thailand
USA
Citi entity
Citibank, N.A.
Citibank, N.A.
Citibank, N.A.
Citibank, N.A.
Citibank, N.A.
Citibank, N.A.
Citibank, N.A.
Citibank Japan ltd
Citibank IPB/PBG
Citibank (China) Co., Ltd.
Citibank Colombia S.A.
Citibank Korea Inc.
Citi Handlowy
Citibank, Berhad
Citibank, N.A.
Banamex
Citibank Singapore Ltd.
Citibank Taiwan Ltd
Citibank, Thailand
California, Citibank (West), F.S.B.
Connecticut, Citibank, N.A.
Florida - Citibank, N.A.
Illinois, Citibank, N.A.
Massachusetts, Citibank, N.A.
Nevada, Citibank, N.A.
New York, Citibank, N.A.
Other, Citibank, N.A.
15
Country
India - Nanded
India - Nandyal
India – Nasik
India - New Delhi
India - Noida
8.6
Citi entity
Citibank, N.A.
Citibank, N.A.
Citibank, N.A.
Citibank, N.A.
Citibank, N.A.
Country
Citi entity
Pennsylvania, Citibank, N.A.
Texas, Citibank, N.A..
Virginia, Citibank, N.A
Washington D.C., Citibank, N.A.
Citibank , N.A. Vietnam
Vietnam
Fees related to collection orders, authority transfers, and transfer*
8.6.1 Acceptance of authorisation for collection order
8.6.2 Fulfilment of collection, authority transfer, and transfer
decree
HUF 2 000 / authorisation
In the case of electronic submission, HUF 300 / (partial) fulfilment
In the case of paper-based orders, HUF 1 000 / (partial) fulfilment
8.6.3 Initiation of collection order
8.6.4 Acceptance of collection order with authority documents
attached
HUF 500 / collection
HUF 2 000 / collection
*Bank does not accept authorisation for direct debit order from 2nd of December, 2016
8.7
Safe rental
From 2nd October, 2015 safe rental service is not available.
8.7.1 Safe lock-changing fee 34
34
HUF 15 000
If one or both safe keys are lost, the changing of the safe lock must be seen to at the branch
8.7.2 Monthly rental fees35
(1)
(2)
(3)
(4)
(5)
Safe size at the Vörösmarty tér branch
7.5 x 60 x 25 cm
12 x 31 x 40 cm
22.5 x 60 x 25 cm
46 x 60 x 25 cm
93,5 x 60 x 25 cm
Safe size at other branches (where available)
(1) 8 x 31 x 40 cm
(2) 12 x 60 x 25 cm
(3) 24 x 31 x 40 cm
(4) 48 x 31 x 40 cm
35
Monthly fee
HUF 1000
HUF 2000
HUF 3000t
HUF 4000
HUF 5000
Monthly fee
HUF 1000
HUF 1000
HUF 2000
HUF 2000
The monthly rental fees for each month concerned are due on the first business day of the following month. VAT is included.
8.8
Maximum USD 1 000 emergency cash assistance abroad, charged to foreign currency account (provided the Client
holds a foreign currency account, if not to HUF account) and arranged at a Citibank branch
8.8.1 Fee
Free of charge 36
36
Certain foreign units of Citigroup may sometimes request a fee for the service, which will be charged to the Customer. Citibank Europe plc Hungarian Branch Office
charges 25 USD to Clients of foreign Cititbank entities for emergency cash assistance.
8.9
Safe custody fee
8.9.1 Monthly fee
8.10
HUF 1000
Instruction upon death
8.10.1 Fee
HUF 1500 / statement 37
37
The Customer shall notify the Bank without delay in writing of all changes in any data stated in the statement. In this case, a new statement is necessary to be filled
out.
8.11
KHR38 data provision
8.11.1 Fee
38
Free of charge
Central Debt and Credit Information System
8.12
Other charges
8.12.1 The curier service’s fees will be charge as they occured.
16
9
9.1
The final cut-off times for submission of orders for same-day processing and schedule for the
debiting of accounts (all times indicated are in Central European time, CET)39
General rules
40
Via Citibank Online
Via CitiPhone
HUF transfer to another bank via GIRO
16:30
16:30
13:00
HUF transfer to a corporate account held at Citibank
HUF transfer to a retail account held at Citibank (including repayments of Citibank
41
Personal Instalment Loan or Citibank Personal Line of Credit)
16:30
16:30
13:00
21:00
20:00
13:00
HUF transfer between Customer’s own HUF accounts
21:00
20:00
13:00
HUF transfer from a FCY account to another bank
16:30
16:30
9:00
HUF transfer abroad
13:00
11:00
9:00
HUF transfer to a Citibank Credit Card account
15:00
20:00
During cash-desk opening hours
Domestic HUF transfer to another bank via VIBER
not available
13:00
13:00
Recall of a HUF transfer order
not available
16:00
During cash-desk opening hours
Standing order submission, amendment, cancellation (LCY, FCY)
23:5942
Authorisation for direct debit order, setting of individual limit 43, 20
23:59
20:0042
At a branch
13:00
Automated internal transfer instruction between own accounts with limit monitoring20
not available
20:00
16:00 on working day prior to the
booking day
20:00
Initiation of prompt collection order20
FCY transfer to an account at another bank /Interbank FCY transfer (including transfers
towards Clients of Citibank Corporate and Investment Bank, including SEPA)
FCY transfer to an account at Citibank (with or without conversion)
not available
not available
13:00
13:00
11:00
9:00
21:00
20:00
9:00
Transfer with conversion between Customer’s own accounts
21:00
20:00
9:00
Citi Global Transfers
23:59
20:00
9:00
Opening of time deposit
no time limit
20:00
During cash-desk opening hours
Cancellation of time deposit prior to maturity
no time limit
20:00
During cash-desk opening hours
Supplementing of deposit on the maturity date
no time limit
20:00
During cash-desk opening hours
Reduction of deposit amount on the maturity date
no time limit
20:00
During cash-desk opening hours
Changing of deposit relationship
not available
Changing of deposit tenor
no time limit
Release of deposit on maturity date
no time limit
Change of interest-related instructions
no time limit
Cancellation of a direct debit order prior to fulfilment
Instructions related to Citibank Alerting Service
Instructions related to e-statement service
44
not available
13:00
not available
13:00
M-Th 14:30, F 13:30
14:00
up until start of day-end closure on
During cash-desk opening hours
working day prior to maturity date
no time limit
During cash-desk opening hours
up until start of day-end closure
up until start of day-end closure on
on working day prior to maturity
working day prior to maturity date
date
20:30
20:00
During cash-desk opening hours
no time limit
20:00
During cash-desk opening hours
8:30 on last working day of the
month
16:00 on working day prior to
last working day of the month
Changing fee package (fees and discounts of new fee package will apply from the first day 16:00 on working day prior
of the next month) – Bank does not accept fee package changing order from 2nd of
to last working day of the
December, 2016
month
39
The final cut-off times for submission of orders apply for banking days (from Monday to Friday). Orders submitted during Saturday’s opening hours will be processed on the following
banking day. Transactions accepted within the cut off times are executed on the day of acceptance unless a future date is specified by the submitting customer or by a relevant Act applicable to
the particular service. The General terms and conditions for submitting payment orders are regulated by NBH (National Bank of Hungary) Decree on the execution of payment transactions.
The starting and closing time on working days of the services – defined by the Bank – listed above, are two hours further than the final cut-off times for submission. Except HUF transfer orders
via Giro without conversion submitted electronically, where the starting time of a working day is 5:30 a.m. (in case of CitiPhone Telephone Customer Service it is 8:00 a.m.).
40
Cash-desk hours are the same as the branch opening hours (excl: Arena Plaza Branch and Mammut Branch, where the branch opening hours are from Monday to Friday 10:00-17:30)
41
Not applicable for full or partial repayment of a Loan, where separate customer instruction is needed via CitiPhone.
42
Instructions given after the cut-off time are fulfilled on the next working day.
43
Latest until the above time on the working day prior the first/next effective date
44
To cancel direct debit order the customer has to provide the following information: Name of the beneficiary, the amount of the payment, the account number to be debited and the value date
of the debit. The cancelation of the direct debit will apply only for the given direct debit defined with the data listed above.
9.2
Rules applying between 1. February, 2017 and 3. February, 2017.
On 1 February, 2017 rules under point 9.1. apply, except for Citi Global Transfers, as such payment orders shall be submitted with same-day processing and -value
date at the times and channels according to the below table.
On 2 February, 2017 rules under point 9.1. apply, except for blocking the fulfilment of direct debit order and investment product/service related orders, as
Citibank accepts investment product/service related orders, with a cut-off time of 2. February, 2017, 11 a.m. The acceptance of such investment orders is subject to
their completion by a value date of 2. February, the latest.
Rules applying on 3 February, 2017:
17
Due to the preparations for the transfer of customer accounts to Erste, our branches in Aréna Pláza, Mammut, MOM Park, and Vörösmarty square will be closed on 3.
February, 2017. All the rest of our Citibank branches will be available for our customers until 3. February, 2017, 12:00 p.m.
Citibank Online and Citibank Mobilbank will be available until 3. February, 2017, 6 p.m., while our CitiPhone Banking telephone customer service will be at our
customers’ service as usual from 8:00 a.m. to 8:00 p.m.
Blocking debit and credit cards is available (1) via our Citibank Online internet banking surface with the cut-off time of 2. February, 2017, 6 p.m. (2) and via
CitiPhone Banking until the final date of the availability of Citibank cards – scheduled to be on 6. February, 2017 of which we will notify customers in a separate
SMS text message.
The Bank will accept paper based orders by mail with the cut-off time of 3. February, 2017, 10 a.m.
Processing of incoming items between 1. February and 3. February, 2017 will not change. Please see the cut-off times under point 9.5.
The exact deadlines for placing other payment orders on 3. February, 2017 are the followings:
via Citibank Online
via CitiPhone Banking
In a branch
HUF transfer to another bank via GIRO
16:30
16:30
11:00
HUF transfer to a corporate account held
at Citibank
16:30
16:30
11:00
HUF transfer to a retail account held at
Citibank (including repayments of
Citibank Personal Instalment Loan or
Citibank Personal Line of Credit)
18:00
18:00
11:00
HUF transfer between Customer’s own
HUF accounts
18:00
20:00
11:00
HUF transfer from a FCY account to
another bank
16:30
16:30
9:00
HUF transfer abroad
13:00
11:00
9:00
HUF transfer to a Citibank Credit Card
account
15:00
18:00
15:00
Domestic HUF transfer to another bank
via VIBER
not available
13:00
11:00
Recall of a HUF transfer order
not available
16:00
15:00
Standing order submission, amendment,
cancellation (LCY, FCY)
18:00
16:30
11:00
Cancellation of a direct debit order prior
to fulfilment
not available
16:00 on working day prior to the
booking day (02/02/2017)
not available
Automated internal transfer instruction
between own accounts with limit
monitoring
not available
16: 30
11:00
FCY transfer to an account at another
bank /Interbank FCY transfer (including
transfers towards Clients of Citibank
Corporate and Investment Bank,
including SEPA)
13:00
11:00
9:00
FCY transfer to an account at Citibank
(with or without conversion)
18:00
20:00
9:00
Transfer with conversion between
Customer’s own accounts
18:00
20:00
9:00
01.02.2017. 23:59
01.02.2017. 20:00
01.02.2017 9:00
Opening of time deposit
18:00
18:00
15:00
Cancellation of time deposit prior to
maturity
18:00
18:00
15:00
Supplementing of deposit on the maturity
date
18:00
18:00
15:00
Reduction of deposit amount on the
maturity date
18:00
18:00
15:00
Changing of deposit tenor
18:00
18:00
15:00
Release of deposit on maturity date
18:00
18:00
15:00
Citi Global Transfers
Change of interest-related instructions
18:00
18:00
up until start of day-end closure
on working day prior to
maturity date
Instructions related to Citibank Alerting
Service
18:00
18:00
15:00
Instructions related to e-statement service
18:00
18:00
15:00
9.3
Special rules related to the submission and handling of orders
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9.3.1
The funds necessary for the order to be executed must be made available – either by releasing a time deposit, depositing money at the cash desk or making a
book transfer from another account – on the day that the Bank processes the order, (i) in the case of orders accepted for same-day fulfilment, by the cut-off
time for the submission of orders, and (ii) in the case of forward value-date orders, prior to the start of processing of the order on the given value date. If this
is not done, the Bank cannot guarantee that it will be possible to use the funds for the purpose of transfer on the same day. The Bank accepts no liability for
any damages arising from the fact that the funds required for a transaction are not made available in time. If the Customer is able to provide the necessary
funds by the cut-off time for submission of orders for processing on the given day, the Bank will fulfil the submitted order, provided there are no obstacles of
any other kind to fulfilment; if there are, the Bank will delete the order. If the Customer makes available the funds for a foreign currency transfer after the
cut-off time for order submission, the Bank cannot guarantee that the exchange rates set during the course of rate fixing that morning will be applied or
cannot guarantee even the execution of the order The Bank cannot guarantee to delay orders made correctly and with funds available.
9.3.2
If the Customer intends to provide the funds necessary for execution of the order by releasing a time deposit, making a cash deposit, or making a book
transfer from another account, he must clearly indicate this on the order. If he does not, the Bank will not fulfil the order.
9.3.3
Orders submitted after the cut-off times for same-day processing will – unless the Customer has indicated a later deadline – be regarded by the Bank as
having arrived on the following banking day, and will be processed accordingly.
9.3.4
The Bank (with the exception of prompt collection orders) does not undertake to queue transfer orders it receives.
9.3.5
The bank will check coverage and use for same day fulfillment the available balances at 8.00 a.m. in case of affected bank accounts for Collection, Authority
payment, Court transfer order. Blocked amounts will be used for fulfillment on the next working day.
9.3.6
The Bank may from time to time, in relation to day- or month-end closure, or for systems maintenance, security or other reasons, specify extraordinary, oneoff order-submission deadlines that differ from the generally submission deadlines specified in point 7.1. It will inform the Customer of any such changes.
9.3.7
In case of orders made in paper or SWIFT message format, different order types should be submitted on separate forms or SWIFT messages (i.e. only HUF
or only foreign currency transfer orders).
9.3.8
From the 28th of January, 2008 the Bank, as a new service, can receive and perform the SEPA Credit Transfer (SCT – SEPA Credit Transfer) type of foreign
currency payments in euro. These payments performed on the basis of Regulation (EU) No 260/2012 of the European Parliament and of the Council of 14
March 2012 establishing technical and business requirements for credit transfers and direct debits in euro and amending Regulation (EC) No 924/2009
(SEPA Regulation), and SEPA Credit Transfer Rulebook developed by the European Payment Council can be used between countries belonging to the
European Union countries, Iceland, Lichtenstein, Norway, Switzerland, Monaco and San Marino as well as among banks operate in Hungary. List of banks
whose have been adhered to SEPA rules and are registered by EPC can be found on the website of EPC. The Bank will not undertake any obligation with
respect to the authentication of the list.(http://epc.cbnet.info/content/adherence_database). From the 28th of January, 2008, the Bank has been adhered to
SEPA rules and is registered by EPC, therefore the Bank perform outgoing and incoming SEPA credit transfers.
Basic conditions of a SEPA credit transfer:
9.4
9.3.8.1
SEPA payments can be sent only to those beneficiaries whose banks have been adhered to SEPA rules and are registered by the European
Payments Council.
9.3.8.2
If the payment order is submitted on the standard foreign currency transfer form of the Bank, this should be indicated by ticking the “SEPA
credit transfer” box in the header of the form.
9.3.8.3
SEPA credit transfer performed only between the above countries, in euro.
9.3.8.4
In the payment order the indication of IBAN account number is obligatory.
9.3.8.5
As the SEPA credit transfer can be initiated only with shared charges option, please indicate SHA in charges option field only. If otherwise
indicated, the Bank will not take this into consideration while performing the payment
9.3.8.6
If the currency of the account to be debited / credited kept at the Bank is not euro, execution of the payment transfer may be extended due to
conversion.
9.3.8.7
The Bank applies a charge indicated as “SEPA”, and further SWIFT fees are not debited.
9.3.8.8
The Bank will only handle the transfer according to the announced SEPA conditions if all the above listed conditions are fulfilled and the
payment order is filled out correctly and contains all the required data. If, for any reason, the transfer cannot be performed as SEPA credit
transfer but the payment order does contain the data required for FCY transfers, the Bank shall handle such transfer as a normal FCY transfer,
and shall apply the general conditions related thereto. Non-SEPA foreign currency payment in EUR currency the Bank will process and settle
such payment transaction through large-value payment systems as defined in Article 1(2)(b) of the SEPA Regulation.
Cancellation / amendment, recall of orders
9.4.1
The Bank does not guarantee the fulfilment of deletion or modification requests that arrive after the deadline for the submission of orders.
9.4.2
In the case of transactions where “No time limit” is indicated in point 9.1., it is not possible to cancel or amend the order after it has been submitted.
9.4.3
Amendment / cancellation of orders submitted at a branch / by fax / in the original: The accounting department will attempt to fulfil any amendment /
cancellation requests that it receives, but the Bank will not undertake any obligation with respect to such fulfilment and will not take the responsibility of
unsuccessful amendment/cancellation.(because, for example, the cancellation / amendment order may have arrived after the original order has already been
fulfilled).
9.4.4
The Bank will attempt to fulfil any cancellation / amendment requests made via CitiPhone Banking, but it will not undertake any obligation with respect to
such fulfilment.
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9.4.5
It is possible to cancel / amend orders given via Citibank Online provided that the orders have not yet been processed. In such cases, Customers may only
initiate the amendment / cancellation of the order via Citibank Online. The accounting department will attempt to fulfil any amendment / cancellation
requests that it receives, but the Bank will not undertake any obligation with respect to such fulfilment and will not take the responsibility of unsuccessful
amendment/cancellation. It is possible to check whether a given order has been processed via the “Account balance details and transactions” menu.
9.4.6
The Bank may from time to time, for systems-maintenance, security or other reasons, stipulate certain types of transactions, order-submission channels
and/or specific times with respect to which, through, or when, amendment or cancellation is not possible, or is only possible in a restricted extent. The Bank
shall inform the Customer of such changes.
9.4.7
The bank will not take any responsibility for the successful fulfillment of recalled domestic HUF transfers. The recalled amount will be credited after
received back from beneficiary’s bank, with the value date of receiving, applying the fees and exchange rate differential of the beneficiary’s bank if any.
9.5
Fulfilment of orders
9.5.1
The deadlines for fulfilment of transfer orders are set forth in Decree 21/2006. (XI.24.) of the National Bank of Hungary and the Pft., and the Bank fulfils
orders by the deadlines stipulated in the decree.
9.5.2
Provided the order has arrived at the Bank by the cut-off time for submission, and provided the funds as well as the information needed for the transfer are at
the Bank’s disposal, and there is no other impediment to fulfilment, the time needed for the amount involved in the payment order to reach the beneficiary’s
account may – depending on the type of transfer concerned, and assuming normal business conditions and transaction processing times – be expected to be
as follows:
Type of order
Fulfilment
HUF transfer initiated electronically via Giro 45:
Paper based HUF transfer initiated via Giro 46
HUF book transfer within the Bank
HUF transfer abroad
HUF transfer within Hungary via VIBER
FCY transfer/SEPA credit transfer with conversion (Except HUF/EUR conversion)
FCY transfer/SEPA credit transfer without conversion or with HUF/EUR conversion
Credited within 4 hours on the beneficiary’s bank’s account
Transfer orders submitted before cut off time will be credited same day within 4 hours on the
beneficiary’s bank’s account
Day of acceptance
At the earliest, next banking day
Day of acceptance
At the earliest, 2nd banking day following the day of acceptance
At the earliest, next banking day following the day of acceptance
Citi Global Transfer
FCY book transfer within the Bank, with or without conversion
Online
Day of acceptance
45
In compliance with the NBH (National Bank of Hungary) Decree 18/2009 (VII. 6) and based on it’s modification with the NBH (National Bank of Hungary) Decree 15/2010 (X.12),
following July 1st, 2012. the payment service provider has to ensure that the submitted same-day non-conversion HUF transfer orders (including orders submitted via CitiPhone Telephone
Customer Service) will be credited on the beneficiary’s payment service providers’ bank accounts within 4 hours following the receipt of such order.
46
In compliance with the Section 17 of NBH (National Bank of Hungary) Decree 18/2009 (VII. 6) from January 1st 2016 the payment service provider has to ensure that the paper based same
day non conversion HUF transfer orders accepted before final cut off time will be credited on the beneficiary’s payment service providers’ bank’s account within 4 hours also.
9.5.3
The value day – that is, the day on which the Customer’s account is debited – is the same as the day on which the Bank processes the transaction.
9.5.4
In compliance with the NBH (National Bank of Hungary) Decree 18/2009 (VIII.6.) Section 37 (8): The beneficiary shall submit a direct debit order in the
place, in the manner and with the frequency (submission deadline) determined in the frame contract entered into with its account keeping payment service
provider at least five business days prior to the debit date stated in the direct debit order. The electronic notifications received from the Service Suppliers
arrive to our Bank within a closed system and the relevant amounts are separated automatically on our Clients’ accounts until the day before of thecollection.
The separated (blocked) amount(s) is (are) not available at the account until their effective booking, therefore there may be difference between the account
balance and the available balance.
9.5.5
The Bank has the right to proceed further control actions to verify the solidity of the order. In case the order generates any suspicion the Bank has the right to
delay the order until further verification.
9.6
Processing of incoming items
The Bank processes items on the given banking day that arrive at the Bank by the times indicated in the table below, and that have all the information required for the
incoming item to be credited:
The closing time of the day and the starting time of the next day is the same time as the final cut-off times of submission in terms of the
payment types listed in the below table.
Item
Arrival deadline
Crediting value day
HUF credit via GIRO to a HUF account
HUF credit via GIRO to foreign currency account in EEA
currency
HUF credit via GIRO to foreign currency account not in EEA
currency
HUF credit via VIBER to a HUF account
HUF credit via VIBER to an FCY account in EEA currency
HUF credit via VIBER to an FCY account not in EEA currency
18:30
Day of arrival
18:30
Day of arrival
18:30
2nd banking day following the day of arrival
17:00
17:00
17:00
In the case of items arriving from a consumer or CitiBusiness
Small Business account: any time 47
Day of arrival
On the day of crediting the Bank’s account
nd
2 banking day following the day of arrival
17:00
Day of arrival
17:00
On the day of crediting the Bank’s account
17:00
2nd banking day following the day of arrival
HUF credit via intra-Bank book transfer
Crediting of HUF amount arriving from abroad to a HUF
account
Crediting of HUF amount arriving from abroad to an FCY
account in EEA currency
Crediting of HUF amount arriving from abroad to an FCY
account not in EEA currency
Day of arrival
20
Item
Arrival deadline
In the case of a transaction from outside the Bank: 8:00
Processing/crediting of collection order, authority transfers, and In the case of items arriving from a consumer or CitiBusiness
transfer decrees
Small Business account: any time
M-Th: 8-16:30, F: 8-15:30
FCY credit item arriving from outside the Bank, without
18:00
conversion in EEA currency
FCY credit item arriving from outside the Bank, with
conversion not in EEA currency
FCY credit item arriving from outside the Bank, with
conversion (if the conversion does not involve an EEA
currency)
FCY credit item arriving from outside the Bank, with
conversion (if the conversion involves an EEA currency)
FCY credit item arriving internally from the Bank, without
conversion
FCY credit item arriving internally from the Bank, with
conversion (if the conversion does not involve an EEA
currency)
FCY credit item arriving internally from the Bank, with
conversion (if the conversion involves an EEA currency)
Day of arrival
On the day of crediting the Bank’s account
18:00
If the original value day is the same as the day of processing,
then the day of processing.
If the original value day is later than the day of processing,
then the original value day.
If the original value day is before the day of processing, then
the day of processing.
18:00
On the day of crediting the Bank’s account
18:00
2nd banking day following the day of arrival
In the case of a book transfer via Citibank Online 23:59 or
CitiPhone: 16:30
In the case of paper-based book transfer order: 9:00
In the case of a book transfer via Citibank Online 23:59 or
CitiPhone: 16:30
In the case of paper-based book transfer order: 9:00
In the case of a book transfer via Citibank Online 23:59 or
CitiPhone: 16:30
In the case of paper-based book transfer order: 9:00
Countervalue of collected FCY cheque, without conversion or
with conversion in an EEA currency
Crediting value day
Day of arrival
Day of fulfilment
2nd banking day following the day of submission
8:00
On the day of crediting the Bank’s account
Countervalue of collected FCY cheque, with conversion in an
EEA currency
Cash-desk deposits
Crediting of countervalue of purchased traveller’s cheques
- up to USD 5 000
8:00
2nd banking day after the fulfilment
During cash-desk opening hours
Day of arrival
During cash-desk opening hours
- more than USD 5 000
During cash-desk opening hours
Day of arrival
Varies: the Bank accepts the cheque for the purpose of
collection
47
If the order is submitted by the Customer by the arrival deadline for the given day.
9.6.1
When a traveller’s cheque is redeemed (cashed), the Bank applies the cash buy (bid) rate, and when a traveller’s cheque is issued, the cash sell (offer) rate is
applied. If the Customer wishes to have the redeemed amount in foreign currency, the forint amount is reconverted at the cash offer rate. Bank does not issue
and redeem cheque from 2nd of December, 2016
9.6.2
Any items arriving at the Bank after the above deadlines will be regarded by the Bank as having arrived on the following working day, and processed on the
following working day.
9.7
Conversation rates
9.7.1
Foreign-currency transfer and credit items requiring conversion
(a) The exchange rate applied to credits and debits requiring conversion depends on the amount of the transaction. With respect to the processing of foreign-currency
transfers and credits not exceeding an amount of USD 1,000 or its equivalent that require conversion, the Bank applies the registered foreign exchange (FX) rates
submitted on every bank working day and quoted for the period of the processing (the Bank quotes and publishes the FX rates applicable to the given period several
times on bank working days).
(b) When processing foreign-currency transfer and credit items of a size that exceeds an amount of USD 1,000 or its equivalent and that require conversion, the Bank
applies the latest applicable market FX rates quoted by it on each bank working day in the period of processing (this quoting takes place each day, on a continuous
basis). These exchange rates are only guaranteed by the Bank if the (foreign-currency) transfer order:
i.
arrives at the Bank before the submission deadline (“cut-off time” for same-day execution)
ii.
is “covered” by funds sufficient for its execution;
iii. Complies with the other statutory and contractual terms and conditions.
In the case of foreign-currency transfer orders received after the cut-off time applicable to orders of the given type, the Bank will execute the transfer on the next
working day at the market exchange rate valid at the time of processing.
9.7.2
Payment transactions executed with a Citicard and requiring conversion
If the currency of the given account and the currency of the payment transaction executed with the Citicard differ, then the conversion process described in subsection
1.4.2.5. (i) of the General Terms of Business of the the Bank’s Consumer Banking Services is applicable, while the rules applicable to the booking (processing) of such
payment transactions are contained in subsection 1.4.2.6. (a) of the same.
Payment transactions classed as a cash withdrawal are settled by the Bank on bank working days, on a continuous basis. In the course of the settlement process the Bank
applies the latest applicable exchange rate determined in accordance with subsection 9.7.1. (a), with the proviso that the last exchange rate quoted and published on the
given day shall apply up to the time of the first instance of exchange-rate quoting on the next bank working day.
21
Payment transactions classed as a purchase are settled by the Bank on bank working days, on one occasion, as part of the end-of-day closing process. In the course of
settlement for the given day, the Bank applies the last exchange rate determined for the given day in accordance with subsection 9.7.1. (a).
9.7.3
Fee debits requiring conversion
If the fees, commissions or charges incurred are not specified in the currency of the given account, the Bank nonetheless charges the fees in the currency of the account.
For the purpose of converting the fees, the Bank applies the exchange rates indicated below, valid on the day on which the account is charged:
9.8
Type of account
Fees, commissions, charges specified in…
Applied rate
HUF account
FCY account
FCY account
foreign currency
forint
A foreign currency other than the account currency
FX mid rate
FX mid rate
FX mid cross-rate
Fee-debiting procedure
The Bank charges to the customer’s account the various fees, commissions and costs arising in connection with the orders mentioned earlier as follows:
Type of account
On the day of the transaction
Fees, commissions, charges
specified in…
Applied rate
The account involved in the transaction Opening of additional HUF- or FCY account;; One-off HUF transfer to another account at
the Bank or to an account at another bank; VIBER transfer; FCY transfer to another account
at the Bank or to an account at another bank; Citi Global Transfer; HUF transfer abroad;
Submission of HUF, Modifying or releasing a time deposit;
Charge bearing account
On the day following the transaction
Till the 15th day of the month following the month
concerned
Till the 15th day of the month following the month
concerned
48
standing order; Fulfilment of HUF standing order to another account at the Bank or to an
account at another bank; Fulfilment of direct debit order; Request for bank certificate;
Request for non-regular (additional) account statement; Urgency fee; Complete termination
of customer relationship at the Customer’s request, within 6 months, counted from the start
of the relationship; Other service charge; Balance inquiry;
The account involved in the transaction Fulfilment of standing order with individual limit; Lost Citicard due the fault of the
Customer, Cash withdrawal at a branch; ATM cash-withdrawal
Charge bearing account
Monthly relationship fee 48; Monthly subscription fee for Citibank Alerting Service, Paperbased statement fee
Charge bearing account
Card application; Card annual fee; Card renewal at expiry
From the 1st of January 2011 the charge of the monthly relationship fee of the TOP and DUO package will be debited till the 15th after the given month.
10
Citi Priority additional services – connected to every fee packages
Citi Priority additional services are provided by the bank to the Citiblue customers for 1 year after amounting to HUF 2 million average
monthly balance automatically, independently from the type of fee package and not only in Citi Priority fee package, without any further
fees or stated conditions.The additional services are free of charge and their usage is not mandatory. After a year the bank will review the
monthly average balances, and if the condition of HUF 2 million average monthly balance is not met, the bank reserves the right to
terminated the additional Citi Priority services. About the termination the bank notifies the affected customers accordingly. In case of
termination of Citi Priority services the customers’s current account held at Citibank and its pricing package will not be affected.
Description of Citi Priority services:

Dedicated personal banker

Priority service in branches and on CitiPhone chanel

Free of charge Citi Global Transfer

User- friendly Citibank Online platform
The bank reserves the right to alterate the scope of additional services without notice.
11
Central contact details
Postal address: Citibank Europe plc Hungarian Branch Office, 1367 Budapest, Pf. 123
Head office: 1051 Budapest, Szabadság tér 7., Bank Center, Citibank Tower
Central telephone number: (1) 374-5000
Central fax number: (1) 374-5100
Internet address: www.citibank.hu
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