2 0 1 2 ± 2 0 1 3 T E R M I S S U E 07 MONTHLY JOURNAL OF IAAP TIDEWATER CHAPTER J A N U A R Y 2 0 1 3 Tidewater Times this issue Board of Directors 3UHVLGHQW¶V0HVVDJHP.1 PMOY Insights P.2 President Nancy Moore [email protected] The Power of Goal Setting P.3 The Perfect Storm P.4 President Elect Vacant Vice President Vacant Secretary Carleen Muncy, BA, CAP [email protected] Treasurer Lisa Carter [email protected] Assistant Treasurer Delicia Barber [email protected] Parliamentary Advisor Debbi Haddaway [email protected] Chapter meetings are held the 3rd Tuesday of every month from 5:30-­
8:30pm at Hampton Roads Transit in Norfolk, VA. Stay connected: International website: www.iaap-­hq.org VA-­WV Division website: www.iaap-­va-­wv.org Tidewater Chapter website: www.iaap-­tidewater.org Like us
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3UHVLGHQW¶V0HVVDJH by Nancy Moore, President IAAP-­Tidewater Chapter Happy New Year!!!! /ĐĂŶ͛ƚďĞůŝĞǀĞϮϬϭϮŝƐŽǀĞƌĂŶĚǁĞĂƌĞŝŶƚŽϮϬϭϯ͘dŚŝƐĂůƐŽ
begins the second half of the 2012-­‐2013 term. The term started off rocky, but I believe the second half will be smoother. I do want to take this opportunity to encourage all members to get involved and help make the Tidewater Chapter a great one. There are several ways you can get involved. Attend Chapter meetings, serve on a committee, chair a committee, and become a board member. You will get out of it what you put into it. Over the next few months I will be highlighting the duties of the various committees and the board of directors. I want each member, especially our new members, to be-­‐
come familiar with the responsibilities of each station and to seriously think about filling them. Look for the first positions to be highlighted in the February issue of the Tidewater Times. Our Nominating Committee will be formed soon. They are responsible to contact the members for board positions and getting the qualifications of those that agree to run. The committee chairs are asked by the incoming Presi-­‐
dent. I plan to run for President and would love to be able to present a full slate of officers to the membership. On another note, I invite everyone that takes photos at our Chapter, Division, and International events to share them on Facebook. The Chapter has a Facebook page and I would love to have things posted. If you are not into Facebook, then please feel free to send me the pictures at [email protected]. Next Chapter Meeting TUESDAY, JANUARY 15TH Also, please be sure you check out our web page, www.iaap-­‐tidewater.org, and if you have any items for the webpage please send them to Teresa Inge, CAP at [email protected]. $15 Meeting & Dinner Get involved and Be The One to make the Tidewater Chapter as great as I know it can be. RSVP by Friday, 1/11 XW $5 Meeting Only SEE YOU THERE! Our Members MEMBERSHIP Members as of December 1 = 72 Members as of January 1 = 77 BIRTHDAYS 01/03 ± Jeri Reeves, CAP-­OM 01/04 ± Teresa Inge, CAP 01/29 ± Deborah Mapp, CAP-­OM 02/06 ± Judith Feld 02/08 ± Teresa Peebles Sold on Member of Excellence-­Part 6 Are You Sold Yet? by Debbi Haddaway Happy New Year! Are you working on those New Year resolutions? Why not consider obtaining the Member of Excel-­‐
lence as one of your resolutions?! This month the focus is on criteria num-­‐
ber 5: Hold a degree from an accredited college or university, or complete a certificate program (a minimum of one year in length) from an accredited col-­‐
lege or university, or hold a Microsoft certification earned within the last five years. &ŽƌĐůĂƌŝĨŝĐĂƚŝŽŶ͕ƚŚĞ͞ǁŝƚŚŝŶƚŚĞůĂƐƚĨŝǀĞ
LJĞĂƌƐ͟ĂƉƉůŝĞƐKE>zƚŽƚŚĞDŝĐƌŽƐŽĨƚ
certification. Not to the degree. So if you have a degree or certificate that meets these qualifications, you have one criteria met forever! How easy was that one to accomplish??? So take a few minutes and sign your commitment form and be on your way to becoming a Member of Excellence for the 2012-­‐2013. You can email ([email protected]), fax (757-­‐257-­‐6307), mail (2133 Carriage Lane, Norfolk, VA 23518) or bring your form to the meetings. XW 02/15 ± Tonya Manning, CAP 02/15 ± Sandra Simpson 02/19 ± Effi Vakalou ANNIVERSARIES New Member Biography Tina Cowan Brenda West ± 1 year Born and raised in Norfolk, VA, Tina Cowan attended Old Dominion University where she received a Bachelor of Science in Busi-­‐
ness Administration. While attending college, Tina was a secretary at Eastern Virginia Medical School then became a Program Support Technician for Old Dominion University. After graduating, she has worked in the beverage industry for 15 years in sales. Her job with Associated Distributors took her to Washington, DC, where she resided for 8 years. However, Norfolk has always been home and she returned in 2004. She has worked with Sam Adams Beer, The Republic of Tea and Tea Forte selling to restaurants, hotels and retail accounts. However, due to a recent lay-­‐off, she was fortunate enough to find a great position with Hampton Roads Transit as a Retail Account Manager. She is single (and looking) and the proud parent of a yorkie named Delilah. RENEWALS Nicole Nelson Stacey Hanson, CAP-­OM ± 5 years Kenya Barrett ± 2 years Amy Braziel, CAP-­OM ± 1 year Stacey Hanson, CAP-­OM NEW MEMBER WELCOME Justina (Tina) Cowan Latwana McClure Nicole Nelson Melissa Pitts Criscynthia Thomas ~~~~~~~~~~~~~~~~~~~~~~~~~~~~ To update the chapter roster please send your information to Nancy Moore: Email: [email protected] Telephone: 757-­576-­3405 S-­mail: Nancy Moore 1003 Colonial Meadows Way Virginia Beach, VA 23454 Please note that changes sent to Nancy will update the chapter roster only. To make changes with IAAP Head-­
quarters please log on to www.iaap-­hq.org and update your membership profile. REMEMBER TO SAVE
EŝĐŽůĞŐƌĞǁƵƉŝŶDLJƐƚŝĐ͕dƐŚĞŝƐŵĂƌƌŝĞĚƚŽĂŶĂĐƚŝǀĞĚƵƚLJDĂƌŝŶĞ;ŚĞ͛ƐďĞĞŶŝŶϮϮLJĞĂƌƐ͊Ϳ͘ They have 2 children, Alexi (daughter) who is 10 and Caden (son) who will be 6 in February. She is a General Business account executive for Windstream and resides in Virginia Beach. She also sits on the board of the Virginia Musical Theater, is an active volunteer with Hope For Life (animal rescue) and Equikids (horseback riding therapy for kids with special needs and wounded warriors) and she rides horses herself. Melissa Pitts Melissa is from Virginia Beach. She graduated from Bayside High in 1992 and went straight to working in an office. She has worked most of her career with Sentara Healthcare. Currently, she works at Sentara Life Care as an Administrative Secretary at the corporate office. She has been married to her husband, Sam, for 14 years. They have a daughter who is 15 and a son who is ϭϭ͘DŽƐƚŽĨƚŚĞŝƌƚŝŵĞŝƐƐƉĞŶƚǁŝƚŚĐŚŝůĚƌĞŶ͛ƐĂĐƚŝǀŝƚŝĞƐƐƵĐŚĂƐ:ŽďΖƐĂƵŐŚƚĞƌƐ͕ĨŽŽƚďĂůů͕ŽƌǁŽƌŬŝŶŐŽƵƚĂƐĂĨĂŵŝůLJ͘ Welcome to the Tidewater Chapter Tina, Nicole, & Melissa! PMOY Insights by Neil Morgan, CAP 2012-­2013 PMOY Chair PMOY Deadlines:The PMOY Application Form and supporting documentation for each member is to be forwarded to the PMOY chair, Neil Morgan, CAP, via e-­‐
mail or postal service no later than April 1, 2013. Applications will include antici-­‐
pated activities for the months after the deadline date through June 30, 2013. The honor system is used for these time periods; accompanying documentation for these anticipated activities would consist of copies of registration forms, etc. This will give the division chair enough time to tally the applications and designate a winner. The 2012-­‐2013 chapter PMOY chair, Neil Morgan, CAP, will review these applications and an-­‐
nounce the winner of the 2012-­‐2013 Tidewater Chapter PMOY at the April Chapter Meeting on Tuesday, April 16, 2013. Keep working on your applications. zKhũƵƐƚĐŽƵůĚ͙ Please visit the VA-­‐WV Division website for the complete PMOY supporting documentation list. IAAP Acronyms The Power of Goal Setting by Amy Braziel, CAP-­OM As we graciously waltz into another New Year, many people set off to create a new ͞ŵĞ͟ǁŝƚŚƚŚĞŝƌEĞǁzĞĂƌ͛ƐZĞƐŽůƵƚŝŽŶ͘/͛ŵ
ŐŽŝŶŐƚŽůŽƐĞǁĞŝŐŚƚ͕/͛ŵŐŽŝŶŐƚŽŐĞƚŽƌͲ
ŐĂŶŝnjĞĚ͕ĂŶĚ/͛ŵŐŽŝŶŐƚŽƐƚŽƉƉƌŽĐƌĂƐƚŝŶĂƚͲ
ŝŶŐ͙͘ĂƐƐŽŽŶĂƐ/ĨŝŶŝƐŚĚƌŝŶŬŝŶŐƚŚŝƐĐƵƉŽĨ
coffee and eating this cinnamon bun that is! We often set out with good intentions but we often fall short of making those resolu-­‐
tions a reality. Why, you ask? Because we fail to set goals. Failing to set a goal is similar to going to visit someone and not having their address. You drive around in circles until you ultimately give up and go back to wherever it is you came from. Goal setting must be very specific. You need to know exactly where you are going, how you intend to get there, and when you are going to arrive. Remember, vague goals produce vague results. This reminds me of a cartoon I once saw that had a distraught woman at the sperm bank and the man ďĞŚŝŶĚƚŚĞĚĞƐŬƐĂLJƐ͕͞ůŽŽŬ͕ůĂĚLJ-­‐ LJŽƵ͛ƌĞ
the one who asked for a famous movie star with dark hair, strong nose and deep set ĞLJĞƐ͙dŚĞƉŽŽƌǁŽŵĂŶŚĂĚĂďĂďLJDŝĐŬĞLJ
Mouse in the stroller behind her. Be spe-­‐
cific! One method to help you plan and achieve your goals is the S.M.A.R.T. method. ^с^ƉĞĐŝĨŝĐ͙ƚŚĞƌĞ͛Ɛ
that word again! Your goal must be clearly defined. M=Measurable. You need to be able to measure your success. A=Attainable. Your goal needs to be attainable so you will not cause dis-­‐
couragement. R=Realistic. Make sure your goal is realistic. ŽŶ͛ƚƐĞƚĂŐŽĂůƚŚĂƚLJŽƵǁŝůůŶŽƚďĞĂďůĞ
to achieve. T=Time-­‐Bound. Give yourself a time frame. ŽŶ͛ƚũƵƐƚƚĞůůLJŽƵƌƐĞůĨ͞/ŶĞĞĚƚŽůŽƐĞϲϬ
ƉŽƵŶĚƐ͘͟zŽƵƌŵŝŶĚǁŝůůƐƵďĐŽŶƐĐŝŽƵƐůLJ
ƚŚŝŶŬ͙dŽĚĂLJ͕/ĐĂŶĞĂƚĂůůƚŚĞĐŽŽŬŝĞƐ/
want; I just need to lose 60 pounds sometime in my life. It is important to write down your goals and read them on a daily basis. Visualiz-­‐
ing the achievement of those goals is equally as important. See yourself in that cute little swimsuit lying on the beach next summer or walking across that stage getting that diploma that you have wanted to get for so long. Keep them fresh in your mind so you will work towards achieving your goals. Sure, you are going to hit roadblocks along the way but the objective is to stay focused and never give up. ͞&ŽƌĞǀĞƌLJĨĂŝůƵƌĞ͕ƚŚĞƌĞ͛ƐĂŶĂůƚĞƌŶĂƚŝǀĞ
course of action. You just have to find it. When you come to a roadblock, take a ĚĞƚŽƵƌ͘͟ʹMary Kay Ash, Founder, Mary Kay Cosmetics XW Deborah E. Mapp, CAP-­‐OM OPERATION CARED 4 We are collecting for our overseas military services personnel at FOB Salernao, near the city of Khost, Afghanistan. Visit their Facebook pages: Rakkasans and 3rd BCT, 101st ABN DIV (AASLT). Please bring your donations to the January meeting or con-­‐
tact Deborah Mapp ([email protected]) or Fran Sherman ([email protected]) for more information. Click here for a complete list of needed, most requested, and prohibited items. Sunshine Fund Carleen Muncy, BA, CAP The Sunshine Fund has a balance of $40. A sympathy card was sent to Debbi Had-­‐
Administrative Professionals Day APW Administrative Professionals Week B&SR Bylaws and Standing Rules CAP Certified Administrative Professional CEU Continuing Education Unit CPS Certified Professional Secretary (now called CAP ) EFAM Education Forum and Annual Meeting EOTY Executive of the Year IAAP International Association of Administrative Professionals IC Institute for Certification IDPC ,QFRPLQJ'LYLVLRQ3UHVLGHQW¶V
Conference OM Organizational Management (must have CAP designation before taking this exam (CAP-­OM) PA Parliamentary Advisor PDS Professional Development Seminar PEC Professional Education Conference PMOY Professional Member of the Year Eye On Membership Community Service APD ĚĂǁĂLJĨŽƌŚĞƌŵŽƚŚĞƌ͛ƐƌĞĐĞŶƚƉĂƐƐŝŶŐ͘
plant is being sent to her as well. January birthday cards were also mailed out. R&E Research and Educational Foundation RTF Retirement Trust Foundation RTFC Retirement Trust Foundation Committee Certification Carleen Muncy, BA, CAP Congratulations to our newest OM desig-­‐
nated members Amy Braziel, CAP-­‐OM and Judy Hines, CAP-­‐OM! Applications for the May 4th exam must be submitted prior to the February 15th deadline. Ways & Means Sandee Huff Do you have your own business or know ƐŽŵĞŽŶĞƚŚĂƚĚŽĞƐ͍ŽŶƚĂĐƚŵĞ͘tĞ͛ƌĞ
looking for business owners to participate in the Vendor Spotlight at our monthly chapter meetings. Come out in February ĂŶĚƐƵƉƉŽƌƚ^ĂŶĚĞĞ͛Ɛ,ĂŶĚŝǁŽƌŬ͕ĨĞĂƚƵƌͲ
ing unique handcrafted home décor de-­‐
signs. In March, our very own Mary Kay independent beauty consultant, Amy Braziel will be on hand to show us how to accentuate the positive and eliminate the negative. For more information contact me @ [email protected]. Preparation is also underway for the Spring Fling. Contact Susan (757-­‐377-­‐
8727) or Lisa (757-­‐620-­‐4227) Turner for more SED Southeast District TA Technology Administration IAAP Mission Statement Enhancing the success of career-­minded Administrative Professionals by providing opportunities for growth through education, community building, and leadership devel-­
opment. The Perfect Storm by Chuck Hansen: speaker, writer, humorist, Chesterfield Observer columnist K<͕/͛ůůƐĂLJŝƚ͘tĞŚĂǀĞůŽƐƚŽƵƌĐŽůůĞĐƚŝǀĞ
mind. A perfect example is... well, any program on what used to be called The Learning Channel, but is now TLC, which I think stands for Totally Lost Control. Target These Dates 2013 Jan 15th -­ Chapter Meeting Feb 19th -­ Chapter Meeting Mar 15-­16th -­ )XWXUH¶V&RQIHU
ence Mar 17-­20th -­ TEC 13 Mar 19th -­ Chapter Meeting Apr 6th -­ IAAP LAN Meeting, Charleston, WV Apr 16th -­ Chapter Meeting Apr 21-­27th -­ Admin Profession-­
als Week May TBD -­ Chapter Yard Sale May 21st -­ Chapter Meeting Jun 18th -­ Chapter Meeting tĞ͛ůůƐŬŝƉĨŽƌŶŽǁŚŽǁĚŝƐŐƵƐƚŝŶŐŝƚŝƐƚŚĂƚ
parents will put their kids on national tele-­‐
ǀŝƐŝŽŶƉƌŽŐƌĂŵƐůŝŬĞ͞dŽĚĚůĞƌƐΘdŝĂƌĂƐ͟Žƌ
͞ĂŶĐĞDŽŵƐ͟ĂŶĚƐŽŵĞŚŽǁƚƌLJƚŽƐĂLJ
they are doing it for their kids. K<͕/ĐĂŶ͛ƚƐŬŝƉƚŚĂƚƚŽƚĂůůLJ͘/ĨƚŚĞƐĞƉĂƌĞŶƚƐ
were around in ancient Rome, they would have tried to get their kids a spot on the next episode of Christians v. Lions on the Colosseum Network. The only things these parents (and TLC) are doing for their kids is permanently damaging their well-­‐being and their ability to function as normal adults when they grow up. But back to how these kidsploitation shows perfectly illustrate how we have lost our collective minds. On the shows, the parents and the teachers drill into their kids the expectation that they be perfect. Mean-­‐
while, the parents and teachers spend half the show cursing each other, waving their index fingers from side to side, doing that head/neck-­‐bob thing, and telling the cam-­‐
ĞƌĂǁŚĂƚ͛ƐǁƌŽŶŐǁŝƚŚĞǀĞƌLJŽŶĞĞdžĐĞƉƚ
themselves. It is this dichotomy of expecting perfection from others while ignoring our own imper-­‐
Jun 28-­30th -­ VA-­WV Annual Division Meeting fections (or, even worse, beating ourselves up for our own imperfections) that has become a hallmark of our society. leaders, but we want them to have led perfect, mistake-­‐free lives, and then expect them to have the answers to the We push our kids to take all the right courses, and get great grades, and do all kinds of activities so they can get into the right college (as if there is only one right college) and so they can have the right career (as if there is only one right career, and as if they will have only one career). Then we wonder why our kids are so stressed. problems we face today. Meanwhile, we ignore the fact that we (and when I say we, of course, I mean I) slugged our way through high school, quit half a dozen activities, graduated college with a two-­‐point-­‐oh-­‐my-­‐God-­‐I-­‐am-­‐not-­‐going-­‐to-­‐
make-­‐it grade point average, held half a dozen odd jobs before beginning a career, and changed careers three times, some-­‐
times by choice. Yet we expect perfection from our kids. Why? To make up for our own imperfec-­‐
tions? To compete with the perfect parents down the block? I enrolled our daughter Madison in piano lessons. After many enjoyable years of that, Madison just wanted to play piano. It took me a while to figure out that you can play piano without taking piano lessons. Today Madison plays piano every day and she is happy. We also expect perfection from others, starting with our political leaders. Be-­‐
lieve me, I am no fan of our political 'ƵĞƐƐǁŚĂƚ͍zŽƵĚŽŶ͛ƚůĞĂƌŶĂŶLJƚŚŝŶŐŝĨ
LJŽƵĚŽŶ͛ƚŵĂŬĞŵŝƐƚĂŬĞƐ͘^ŽŵĞŽŶĞǁŚŽ
has led a mistake-­‐free life is either deeply flawed or hiding something (or, more likely, both). We (I) expect perfect customer service at all times. My son Daniel gets mad at me when I get grumpy at bad service. ͞Ƶƚ/ŚĂǀĞƚŽůĞƚƚŚĞŵŬŶŽǁǁŚĞŶƐŽŵĞͲ
ƚŚŝŶŐŝƐŶ͛ƚǁŽƌŬŝŶŐƌŝŐŚƚ͊͟/ĐŽƵŶƚĞƌ͘ ͞EŽLJŽƵĚŽŶ͛ƚ͕͟ŚĞƐĂLJƐ͘͞ŶĚLJŽƵĐŽƵůĚďĞ
ŶŝĐĞĂďŽƵƚŝƚŝĨLJŽƵĂƌĞŐŽŝŶŐƚŽƚĞůůƚŚĞŵ͘͟ I hate learning stuff from my kids. It takes the shine off that veneer of perfection I am trying to project to them. Here is the truth: The opposite of perfec-­‐
ƚŝŽŶŝƐŶ͛ƚŝŵƉĞƌĨĞĐƚŝŽŶ͘dŚĞŽƉƉŽƐŝƚĞŽĨ
perfection is normal. Scottish writer the Rev. John Watson (or possibly Plato or Philo ʹ ƚŚĞƌĞŝƐŶ͛ƚƉĞƌĨĞĐƚ
ĂŐƌĞĞŵĞŶƚŽŶƚŚĞƐŽƵƌĐĞͿƐĂŝĚ͕͞ĞŬŝŶĚ͘
Everyone you meet is carrying a heavy ďƵƌĚĞŶ͘͟/ůŝŬĞƚŚĂƚ͘ Now, some of you are probably saying, ͞,ĞLJ͕ŚƵĐŬ͕LJŽƵǁĞƌĞŶ͛ƚǀĞƌLJŬŝŶĚƚŽƚŚŽƐĞ
ƉĂƌĞŶƚƐŽŶ͚dŽĚĚůĞƌƐΘdŝĂƌĂƐ͛͊͟ K<͘zŽƵ͛ƌĞƌŝŐŚƚ͘ƵƚLJŽƵŚĂǀĞƚŽĚƌĂǁƚŚĞ
line somewhere. XW VENDOR SPOTLIGHT Jul 28-­31 -­ EFAM, Anaheim, CA Contact Sandee at [email protected]
to learn how your business can be featured in our monthly VENDOR SPOTLIGHT!
Tidewater Times January 2013 Tidewater Times [email protected] Edito r Sandee Huff Chesapeake, VA IAAP is an organization dedicated to the education and professional development of office professionals 757.222.6041 ph MEMBERSHIP OFFERS THESE OPPORTUNITIES Continuing Education -­ CAP Designation ( with OM and TA specialties) -­ Personal and Professional Development Networking Opportunities -­ Technology Updates -­ Leadership Training For more information, visit the Tidewater Chapter website at http: / / www. iaap-­ tidewater. org or the International website at http: / / www. iaap-­hq. org