Submit Your Nomination for the 2014 Florida Retailer of the Year The Florida Retail Federation (FRF) is accepting nominations until April 10, for its Retailer of the Year Award. The annual recognition program honors Florida retailers who blend sound business practices with a commitment to their community, customers and employees. “The Retailer of the Year Award pays tribute to the outstanding retailers who make Florida such an energetic and vibrant state for business,” says Rick McAllister, FRF president and CEO. The award is open to both members and nonmembers of the Florida Retail Federation. A selection panel made up of small business owners and other retail experts ranks nominees based on their scores in several categories measuring community service and business acumen. Nomination criteria: Anyone may make a nomination and may submit more than one retailer for consideration in any given award year. Previous nominees who didn’t receive a top award may be nominated again. Selfnominations are appropriate. Nominees must have a physical presence in the operation and/or management of a retail business in Florida. To make a nomination visit www.frf.org or call 1-888-357-3824. ■ Congratulations Shanon Materio, 2013 Florida Retailer of the Year! Shanon Materio, president and owner of McMow Art Glass (insured by a Summit-managed carrier) in Lake Worth, Florida, was named the 2013 Florida Retailer of the Year by the Florida Retail Federation. McMow Art Glass is insured by Bridgefield Employers Insurance Company, a Summit-managed workers’ compensation insurance program. How to Reach Us Summit offers a variety of services and programs aimed at controlling your workers’ compensation costs and making the most of your premium dollars. Here’s a sampling of some of the tools we have available at no additional cost to you. Customer Service 1-800-282-7648 Report a Workplace Injury 2014 Issue 1 24 hours a day, 7 days a week by— Calling 1-800-762-7811, Faxing your report to 863-667-1871 or Visiting our website at www.summitholdings.com (login required) Online Business Center, where you can— • Check claims activity • Print and download loss runs • Print certificates of insurance (COIs) or waivers • Find a doctor in our workers’ comp network Spotlighting Employee Wellness: What’s doubling your claims costs? There’s an insidious threat out there ratcheting up workers’ comp claims dollars. It’s not new, but it’s multiplying fast. And as you read this, it’s probably already in place at your company, perhaps before the first injury of 2014 even occurs. It’s called a comorbidity. Florida/Corporate Office Back2Work®, Summit’s return-to-work program gives you the tools you need to create a plan for your business. 1-800-282-7648 • 863-665-6060 Southeast Region Open for Business. Create and save your own detailed plan for disaster recovery online—it’s free! Georgia, Kentucky, North Carolina, South Carolina, Tennessee 1-800-971-2667 • 678-450-5825 Open for Business is now OFB-EZ On January 1, the Insurance Institute for Business & Home Safety (IBHS) launched OFB-EZ, a new, streamlined business continuity program for small businesses. Open for Business has been a great tool for insureds for a number of years, and this new, eight-step version of the program promises a solid continuity plan with a less intensive initial setup process. Southwest Region Arkansas, Alabama, Louisiana, Mississippi, Texas 1-800-421-2944 • 225-926-3264 Specialized Summit Manages RetailFirst Insurance Company Tailored loss-control services,** including— • Safety consultations • Drug-free workplace assistance • Safety education, training materials, classes and webinars Retailers Casualty Insurance Company They’re creeping up more and more often. Recently, the National Council on Compensation Insurance (NCCI) released a study reviewing nationwide data on comorbidities in workers’ comp patients. According to the study, the percentage of workers’ comp claims with a comorbid diagnosis of diabetes, hypertension or obesity nearly tripled between the years 2000 and 2009. Drug abuse (which includes tobacco and alcohol abuse) as a comorbid diagnosis actually quadrupled in the same time span. Bridgefield Casualty Insurance Company Bridgefield Employers Insurance Company For more information, tips on workers’ comp and frequently asked questions, visit our website at www.summitholdings.com. * Proprietary network in Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina and Tennessee. In Arkansas and Texas, Summit uses contracted networks that offer our clients benefits comparable to our proprietary arrangement. ** RetailFirst Insurance Company, BusinessFirst Insurance Company, Bridgefield Employers Insurance Company, Bridgefield Casualty Insurance Company and Retailers Casualty Insurance Company provide policyholders with accident prevention services at no additional cost. Summit Consulting LLC has used its best efforts to select information for this publication from reliable sources, but cannot warrant that it is complete or accurate. Summit Consulting LLC does not assume and hereby disclaims any liability to any person for loss or damages caused by error or omission. Please check with your agent or attorney for details about the laws as they may affect your specific business situation. For a list of sources related to the information contained in this newsletter, please visit our website: www.summitholdings.com 3/14 (13-210) www.summitholdings.com ❹ They can increase the cost of the claim dramatically. According to NCCI, the average medical cost for a workers’ compensation claim in the study was $2,490. This number skyrocketed when those with comorbid conditions were singled out. So how do comorbidities impact your workers’ comp costs? BusinessFirst Insurance Company They’re a serious burden for our aging workforce. In general, older employees are more prone to some of the more common comorbidities, such as hypertension and diabetes. Add a workers’ comp claim, and the combination can lead to a lengthy and frustrating experience for both you and your employee. A comorbidity is a medical condition that exists simultaneously with (and usually independently from) the condition being treated. For example, a patient who is being treated for a back injury could also have diabetes. During the treatment of the back injury, diabetes would be considered the comorbidity. Comorbidities can be any medical condition, but the four most common are obesity, diabetes, hypertension and drug abuse. www.summitholdings.com provider network,* consisting of more than 16,000 doctors and specialists experienced in occupational medicine and workers’ compensation. Cases with a comorbid diagnosis, however, are usually evenly split between medical-only and those requiring indemnity payments. (Fifty percent of claims with a drug abuse diagnosis, and 55 percent of claims with a diabetes diagnosis include lost time.) Obesity falls on the upper end of the scale, with 81 percent of cases involving an obese injured worker resulting in indemnity payments. For those in the medical industry, the concept of comorbidity is probably old hat. But for most people, it’s a bit of a strangesounding term. So, let’s define it. © 2014 Summit Consulting LLC With $200 and a dream, Materio and her husband, Phil, founded McMow Art Glass in 1976. Since then, the company has grown from a 700-square-foot garage to 10,000 square feet of studio, retail, and manufacturing space. The Materios are known for creating custom art glass for places of worship, as well as individuals. Among their clientele was the late Italian designer Gianni Versace, with whom Materio worked closely to create art glass installations for his famous South Beach mansion. At the core of their success is a commitment to customer service. “We don’t see dollar signs when a person walks through the door,” said Materio. “We see a person who is going to ask questions and need help with something. Our customers have really responded to this level of care and attention.” ■ What Can Summit Do for You? Comorbid Condition Average medical claim cost* Drug abuse $13,717 Diabetes $15,897 Hypertension $15,656 Obesity cost results not published by the study *Compared to $2,490 when no comorbid condition is present. To account for other factors that could be influencing these costs, NCCI adjusted the numbers for the injured workers’ state, year of injury, gender, industry and type of injury. Even after accounting for all of these factors, cases involving comorbidity were still twice as costly as comparable claims. They have a major impact on return to work. While comorbid conditions are not usually covered under workers’ comp, they can definitely slow down a patient’s recovery and return to work. The NCCI study took a close look at the impact of these conditions on lost-time wage payments (indemnity). Normally, the majority of workers’ comp claims are classified as medical-only, meaning the injured worker returns to the job quickly enough that the claim never results in indemnity payments. Only 19 percent of all claims include lost-time payments. What’s the solution? A big part of the reason we’re seeing more cases of obesity, diabetes, etc., in workers’ comp is simply because these conditions are on the rise in the general population. That’s a problem without a quick fix. But, there are steps you can take to help your employees improve their health. Check out the rest of this issue of COMPpress to find out more. ■ www.summitholdings.com ❶ A Message from Carol Sipe, Summit president and CEO Wellness programs create big wins for you and your employees Carol Sipe Summit President and CEO When a New Year arrives each year, many of us take the opportunity to start fresh, setting both personal and professional goals. Healthy living tops the list of resolutions for many people. That means this could be the perfect time to implement an employee wellness program, if you don’t have one already. team warming up before a game, a group of coworkers headed out for a trail run on a Saturday morning, or just folks out for an occasional stroll around campus, I’m always encouraged to see our people up and moving. Staying fit not only impacts employee health, it can also have a big impact on your bottom line. You already know healthy employees can save you money on health insurance plans. But their overall health can also impact your workers’ comp claims costs. To find out more, take a look at this issue of COMPpress, where we share some of the costliest health issues in comp, and some simple ways to start reversing those numbers. Employee wellness can start small. Here at Summit, you won’t find vending machines with sodas and sweets. Instead, there are bowls of fresh fruit in the break rooms each week. We also try to create an environment where people enjoy exercise. Whether it’s our Summit softball NCCI Split Point Increases to $13,500 This year, the National Council on Compensation Insurance (NCCI) is once again making a change to the way your workers’ compensation insurance premium is calculated. The goal is to more accurately calculate the experience modification factor (mod) as claims costs rise. Generally, this means that employers who are safety conscious will be rewarded with a reduction in their mods which means lower premiums. Those who aren’t safe will likely see an increase. 2014 Split point Effective Dates How it works To determine your experience mod, each claim is divided into a primary and excess portion. Primary losses are counted in full, but only a percentage (typically 5 to 15 percent) of the excess portion is included. In 2013, the split point—the line between primary and excess—increased from its 25-year-long position of $5,000 to $10,000. State Effective Dates Alabama March 1 Arkansas* July 1 Florida January 1 Georgia March 1 Kentucky* October 1 Louisiana May 1 March 1 North Carolina April 1 South Carolina** September 1 March 1 * Split-point increase has not been filed by NCCI. Date shown is the anticipated effective date. ** Split-point increase has been filed with the state and is awaiting approval. Split Point Changes for a $25,000 Lost-time Claim $25,000— This year, NCCI is increasing the split point again–from $10,000 to $13,500—which means that the first $13,500 of every loss will now be allocated as primary. For example, a loss of $15,000 will equal $13,500 in primary losses and $1,500 in excess losses. In 2015, the split point is expected to grow again to more than $15,000 (with adjustments for inflation). $11,500 Excess $20,000— $15,000 Excess $10,000 Excess $15,000— $13,500— $10,000— Want to know more about the NCCI split-point change? Visit our website and check out past editions of the COMPpress. (Click on Employer Resources and then Print Materials.) ■ $5,000— $10,000 Primary $13,500 Primary Current 2014 Primary Obesity in the workplace: Use technology for support and accountability Lori Adams is the national industry director for health care with Liberty Mutual’s risk quality assessment department. In Liberty Mutual’s Research to Reality report, she offered these thoughts for implementing a workplace wellness program that’s both beneficial to the employee and that can make real strides in improving costs. Today’s online venues, such as websites and social media platforms, make it convenient for people to participate in programs that promote healthy eating habits and physical activity. Such programs also provide peer-topeer accountability and support to help people stay on track with their goals. Offer a variety of program options Make it fun Programs that promote healthy habits can be a winwin for employers and their employees, but no single program is going to work for everyone. Different strategies are going to work for different companies and different options are going to attract different people. So, you have to offer a variety of things. What’s important is to find ways to inspire people to live more healthy lifestyles, at home and at work. One company I worked with set up a ‘Walking to Vegas’ competition. The goal was to see which team could walk as many miles as it would take to walk to Las Vegas. This kind of friendly competitive fun can really motivate people to get consistent exercise. Nearly anyone can participate, and it can help get heart rates up and bring weight down. ■ Health education is vital Mississippi Tennessee Getting Started with Employee Wellness $15,000 Primary 2015 Excess Just because an item has 40 percent fewer calories or half the fat of a comparable item, does not make it healthy. Whole foods, such as fruits and vegetables, are the best option...teach people to really read a food label and to know which foods offer good nutrition and which do not. Your wellness program could include: In-house fitness centers may only work for some employees Wellness In most cases, those employees who would use an on-site fitness center are already exercising. That “With rising doesn’t mean it’s not a good idea, but the employer health-care costs, has to be realistic. Many growing numbers of older people are not going workers and the increasingly to be comfortable sedentary nature of many modernexercising in front of their coworkers. day jobs, helping employees On-site fitness centers stay healthy on the job can have also fail to address the significant benefits. It’s good for health of the growing workers, but it’s also good numbers of remote workers. business practice.” Health communications (email, newsletter, etc.) risk assessments or screenings Workshops Walking Breaks A during the workday for physical activity snacks available on site policy of healthful foods for meetings Fitness classes Smoking cessation classes Giveaways such as water bottles, insulated lunch bags, pedometers and health-focused cookbooks —Lori Adams www.summitholdings.com www.summitholdings.com ❷ ❸ More than one third of the nation’s adults have a body mass index (BMI) of 30 or greater, meeting the clinical definition of obesity.* Obese patients have a significantly increased risk for hypertension, type 2 diabetes and heart disease.* U.S. employers spend more than $200 billion annually in health-care costs because of obesity-related health conditions.* Obesity is associated with a 25 percent higher risk of work-related injury.* In June 2013, the American Medical Association classified obesity as a treatable disease. The implications for workers’ comp claims are still unclear. * Information provided by the Liberty Mutual Research Institute, Research to Reality, Spring 2013. Post Your OSHA 300A Form As of February 1, employers must post their company’s 2013 OSHA Summary of Work-Related Injuries and Illnesses (Form 300A). The summary must be posted in a visible location for a three-month period (from February 1 through April 30) so that all employees can be made aware of the injuries and illnesses that occurred in their workplace. If you have more than one physical location, you must post the summary at each one. For more information, please visit www.osha.gov. Please note, there are partially exempt industries that may not be required to keep OSHA injury and illness records. To find out if your business is exempt, please visit www.osha.gov/recordkeeping. ■ on wellness issues or other exercise programs Healthful Did you know? Liberty Mutual Agrees to Sell Summit to AFG On January 9, Liberty Mutual Insurance reached a definitive agreement to sell Summit Holding Southeast, Inc. and its related companies to American Financial Group (AFG) in an all-cash transaction. Following the transaction, Summit will continue to operate under the Summit brand as a member of AFG’s Great American Insurance Group. Summit’s operations will continue as normal, and the status of your policy with Summit is not affected. Please contact your agent if you have any questions or visit our website at www.summitholdings.com. Note: The transaction is subject to customary regulatory approvals. ■ A Message from Carol Sipe, Summit president and CEO Wellness programs create big wins for you and your employees Carol Sipe Summit President and CEO When a New Year arrives each year, many of us take the opportunity to start fresh, setting both personal and professional goals. Healthy living tops the list of resolutions for many people. That means this could be the perfect time to implement an employee wellness program, if you don’t have one already. team warming up before a game, a group of coworkers headed out for a trail run on a Saturday morning, or just folks out for an occasional stroll around campus, I’m always encouraged to see our people up and moving. Staying fit not only impacts employee health, it can also have a big impact on your bottom line. You already know healthy employees can save you money on health insurance plans. But their overall health can also impact your workers’ comp claims costs. To find out more, take a look at this issue of COMPpress, where we share some of the costliest health issues in comp, and some simple ways to start reversing those numbers. Employee wellness can start small. Here at Summit, you won’t find vending machines with sodas and sweets. Instead, there are bowls of fresh fruit in the break rooms each week. We also try to create an environment where people enjoy exercise. Whether it’s our Summit softball NCCI Split Point Increases to $13,500 This year, the National Council on Compensation Insurance (NCCI) is once again making a change to the way your workers’ compensation insurance premium is calculated. The goal is to more accurately calculate the experience modification factor (mod) as claims costs rise. Generally, this means that employers who are safety conscious will be rewarded with a reduction in their mods which means lower premiums. Those who aren’t safe will likely see an increase. 2014 Split point Effective Dates How it works To determine your experience mod, each claim is divided into a primary and excess portion. Primary losses are counted in full, but only a percentage (typically 5 to 15 percent) of the excess portion is included. In 2013, the split point—the line between primary and excess—increased from its 25-year-long position of $5,000 to $10,000. State Effective Dates Alabama March 1 Arkansas* July 1 Florida January 1 Georgia March 1 Kentucky* October 1 Louisiana May 1 March 1 North Carolina April 1 South Carolina** September 1 March 1 * Split-point increase has not been filed by NCCI. Date shown is the anticipated effective date. ** Split-point increase has been filed with the state and is awaiting approval. Split Point Changes for a $25,000 Lost-time Claim $25,000— This year, NCCI is increasing the split point again–from $10,000 to $13,500—which means that the first $13,500 of every loss will now be allocated as primary. For example, a loss of $15,000 will equal $13,500 in primary losses and $1,500 in excess losses. In 2015, the split point is expected to grow again to more than $15,000 (with adjustments for inflation). $11,500 Excess $20,000— $15,000 Excess $10,000 Excess $15,000— $13,500— $10,000— Want to know more about the NCCI split-point change? Visit our website and check out past editions of the COMPpress. (Click on Employer Resources and then Print Materials.) ■ $5,000— $10,000 Primary $13,500 Primary Current 2014 Primary Obesity in the workplace: Use technology for support and accountability Lori Adams is the national industry director for health care with Liberty Mutual’s risk quality assessment department. In Liberty Mutual’s Research to Reality report, she offered these thoughts for implementing a workplace wellness program that’s both beneficial to the employee and that can make real strides in improving costs. Today’s online venues, such as websites and social media platforms, make it convenient for people to participate in programs that promote healthy eating habits and physical activity. Such programs also provide peer-topeer accountability and support to help people stay on track with their goals. Offer a variety of program options Make it fun Programs that promote healthy habits can be a winwin for employers and their employees, but no single program is going to work for everyone. Different strategies are going to work for different companies and different options are going to attract different people. So, you have to offer a variety of things. What’s important is to find ways to inspire people to live more healthy lifestyles, at home and at work. One company I worked with set up a ‘Walking to Vegas’ competition. The goal was to see which team could walk as many miles as it would take to walk to Las Vegas. This kind of friendly competitive fun can really motivate people to get consistent exercise. Nearly anyone can participate, and it can help get heart rates up and bring weight down. ■ Health education is vital Mississippi Tennessee Getting Started with Employee Wellness $15,000 Primary 2015 Excess Just because an item has 40 percent fewer calories or half the fat of a comparable item, does not make it healthy. Whole foods, such as fruits and vegetables, are the best option...teach people to really read a food label and to know which foods offer good nutrition and which do not. Your wellness program could include: In-house fitness centers may only work for some employees Wellness In most cases, those employees who would use an on-site fitness center are already exercising. That “With rising doesn’t mean it’s not a good idea, but the employer health-care costs, has to be realistic. Many growing numbers of older people are not going workers and the increasingly to be comfortable sedentary nature of many modernexercising in front of their coworkers. day jobs, helping employees On-site fitness centers stay healthy on the job can have also fail to address the significant benefits. It’s good for health of the growing workers, but it’s also good numbers of remote workers. business practice.” Health communications (email, newsletter, etc.) risk assessments or screenings Workshops Walking Breaks A during the workday for physical activity snacks available on site policy of healthful foods for meetings Fitness classes Smoking cessation classes Giveaways such as water bottles, insulated lunch bags, pedometers and health-focused cookbooks —Lori Adams www.summitholdings.com www.summitholdings.com ❷ ❸ More than one third of the nation’s adults have a body mass index (BMI) of 30 or greater, meeting the clinical definition of obesity.* Obese patients have a significantly increased risk for hypertension, type 2 diabetes and heart disease.* U.S. employers spend more than $200 billion annually in health-care costs because of obesity-related health conditions.* Obesity is associated with a 25 percent higher risk of work-related injury.* In June 2013, the American Medical Association classified obesity as a treatable disease. The implications for workers’ comp claims are still unclear. * Information provided by the Liberty Mutual Research Institute, Research to Reality, Spring 2013. Post Your OSHA 300A Form As of February 1, employers must post their company’s 2013 OSHA Summary of Work-Related Injuries and Illnesses (Form 300A). The summary must be posted in a visible location for a three-month period (from February 1 through April 30) so that all employees can be made aware of the injuries and illnesses that occurred in their workplace. If you have more than one physical location, you must post the summary at each one. For more information, please visit www.osha.gov. Please note, there are partially exempt industries that may not be required to keep OSHA injury and illness records. To find out if your business is exempt, please visit www.osha.gov/recordkeeping. ■ on wellness issues or other exercise programs Healthful Did you know? Liberty Mutual Agrees to Sell Summit to AFG On January 9, Liberty Mutual Insurance reached a definitive agreement to sell Summit Holding Southeast, Inc. and its related companies to American Financial Group (AFG) in an all-cash transaction. Following the transaction, Summit will continue to operate under the Summit brand as a member of AFG’s Great American Insurance Group. Summit’s operations will continue as normal, and the status of your policy with Summit is not affected. Please contact your agent if you have any questions or visit our website at www.summitholdings.com. Note: The transaction is subject to customary regulatory approvals. ■ Submit Your Nomination for the 2014 Florida Retailer of the Year The Florida Retail Federation (FRF) is accepting nominations until April 10, for its Retailer of the Year Award. The annual recognition program honors Florida retailers who blend sound business practices with a commitment to their community, customers and employees. “The Retailer of the Year Award pays tribute to the outstanding retailers who make Florida such an energetic and vibrant state for business,” says Rick McAllister, FRF president and CEO. The award is open to both members and nonmembers of the Florida Retail Federation. A selection panel made up of small business owners and other retail experts ranks nominees based on their scores in several categories measuring community service and business acumen. Nomination criteria: Anyone may make a nomination and may submit more than one retailer for consideration in any given award year. Previous nominees who didn’t receive a top award may be nominated again. Selfnominations are appropriate. Nominees must have a physical presence in the operation and/or management of a retail business in Florida. To make a nomination visit www.frf.org or call 1-888-357-3824. ■ Congratulations Shanon Materio, 2013 Florida Retailer of the Year! Shanon Materio, president and owner of McMow Art Glass (insured by a Summit-managed carrier) in Lake Worth, Florida, was named the 2013 Florida Retailer of the Year by the Florida Retail Federation. McMow Art Glass is insured by Bridgefield Employers Insurance Company, a Summit-managed workers’ compensation insurance program. How to Reach Us Summit offers a variety of services and programs aimed at controlling your workers’ compensation costs and making the most of your premium dollars. Here’s a sampling of some of the tools we have available at no additional cost to you. Customer Service 1-800-282-7648 Report a Workplace Injury 2014 Issue 1 24 hours a day, 7 days a week by— Calling 1-800-762-7811, Faxing your report to 863-667-1871 or Visiting our website at www.summitholdings.com (login required) Online Business Center, where you can— • Check claims activity • Print and download loss runs • Print certificates of insurance (COIs) or waivers • Find a doctor in our workers’ comp network Spotlighting Employee Wellness: What’s doubling your claims costs? There’s an insidious threat out there ratcheting up workers’ comp claims dollars. It’s not new, but it’s multiplying fast. And as you read this, it’s probably already in place at your company, perhaps before the first injury of 2014 even occurs. It’s called a comorbidity. Florida/Corporate Office Back2Work®, Summit’s return-to-work program gives you the tools you need to create a plan for your business. 1-800-282-7648 • 863-665-6060 Southeast Region Open for Business. Create and save your own detailed plan for disaster recovery online—it’s free! Georgia, Kentucky, North Carolina, South Carolina, Tennessee 1-800-971-2667 • 678-450-5825 Open for Business is now OFB-EZ On January 1, the Insurance Institute for Business & Home Safety (IBHS) launched OFB-EZ, a new, streamlined business continuity program for small businesses. Open for Business has been a great tool for insureds for a number of years, and this new, eight-step version of the program promises a solid continuity plan with a less intensive initial setup process. Southwest Region Arkansas, Alabama, Louisiana, Mississippi, Texas 1-800-421-2944 • 225-926-3264 Specialized Summit Manages RetailFirst Insurance Company Tailored loss-control services,** including— • Safety consultations • Drug-free workplace assistance • Safety education, training materials, classes and webinars Retailers Casualty Insurance Company They’re creeping up more and more often. Recently, the National Council on Compensation Insurance (NCCI) released a study reviewing nationwide data on comorbidities in workers’ comp patients. According to the study, the percentage of workers’ comp claims with a comorbid diagnosis of diabetes, hypertension or obesity nearly tripled between the years 2000 and 2009. Drug abuse (which includes tobacco and alcohol abuse) as a comorbid diagnosis actually quadrupled in the same time span. Bridgefield Casualty Insurance Company Bridgefield Employers Insurance Company For more information, tips on workers’ comp and frequently asked questions, visit our website at www.summitholdings.com. * Proprietary network in Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina and Tennessee. In Arkansas and Texas, Summit uses contracted networks that offer our clients benefits comparable to our proprietary arrangement. ** RetailFirst Insurance Company, BusinessFirst Insurance Company, Bridgefield Employers Insurance Company, Bridgefield Casualty Insurance Company and Retailers Casualty Insurance Company provide policyholders with accident prevention services at no additional cost. Summit Consulting LLC has used its best efforts to select information for this publication from reliable sources, but cannot warrant that it is complete or accurate. Summit Consulting LLC does not assume and hereby disclaims any liability to any person for loss or damages caused by error or omission. Please check with your agent or attorney for details about the laws as they may affect your specific business situation. For a list of sources related to the information contained in this newsletter, please visit our website: www.summitholdings.com 3/14 (13-210) www.summitholdings.com ❹ They can increase the cost of the claim dramatically. According to NCCI, the average medical cost for a workers’ compensation claim in the study was $2,490. This number skyrocketed when those with comorbid conditions were singled out. So how do comorbidities impact your workers’ comp costs? BusinessFirst Insurance Company They’re a serious burden for our aging workforce. In general, older employees are more prone to some of the more common comorbidities, such as hypertension and diabetes. Add a workers’ comp claim, and the combination can lead to a lengthy and frustrating experience for both you and your employee. A comorbidity is a medical condition that exists simultaneously with (and usually independently from) the condition being treated. For example, a patient who is being treated for a back injury could also have diabetes. During the treatment of the back injury, diabetes would be considered the comorbidity. Comorbidities can be any medical condition, but the four most common are obesity, diabetes, hypertension and drug abuse. www.summitholdings.com provider network,* consisting of more than 16,000 doctors and specialists experienced in occupational medicine and workers’ compensation. Cases with a comorbid diagnosis, however, are usually evenly split between medical-only and those requiring indemnity payments. (Fifty percent of claims with a drug abuse diagnosis, and 55 percent of claims with a diabetes diagnosis include lost time.) Obesity falls on the upper end of the scale, with 81 percent of cases involving an obese injured worker resulting in indemnity payments. For those in the medical industry, the concept of comorbidity is probably old hat. But for most people, it’s a bit of a strangesounding term. So, let’s define it. © 2014 Summit Consulting LLC With $200 and a dream, Materio and her husband, Phil, founded McMow Art Glass in 1976. Since then, the company has grown from a 700-square-foot garage to 10,000 square feet of studio, retail, and manufacturing space. The Materios are known for creating custom art glass for places of worship, as well as individuals. Among their clientele was the late Italian designer Gianni Versace, with whom Materio worked closely to create art glass installations for his famous South Beach mansion. At the core of their success is a commitment to customer service. “We don’t see dollar signs when a person walks through the door,” said Materio. “We see a person who is going to ask questions and need help with something. Our customers have really responded to this level of care and attention.” ■ What Can Summit Do for You? Comorbid Condition Average medical claim cost* Drug abuse $13,717 Diabetes $15,897 Hypertension $15,656 Obesity cost results not published by the study *Compared to $2,490 when no comorbid condition is present. To account for other factors that could be influencing these costs, NCCI adjusted the numbers for the injured workers’ state, year of injury, gender, industry and type of injury. Even after accounting for all of these factors, cases involving comorbidity were still twice as costly as comparable claims. They have a major impact on return to work. While comorbid conditions are not usually covered under workers’ comp, they can definitely slow down a patient’s recovery and return to work. The NCCI study took a close look at the impact of these conditions on lost-time wage payments (indemnity). Normally, the majority of workers’ comp claims are classified as medical-only, meaning the injured worker returns to the job quickly enough that the claim never results in indemnity payments. Only 19 percent of all claims include lost-time payments. What’s the solution? A big part of the reason we’re seeing more cases of obesity, diabetes, etc., in workers’ comp is simply because these conditions are on the rise in the general population. That’s a problem without a quick fix. But, there are steps you can take to help your employees improve their health. Check out the rest of this issue of COMPpress to find out more. ■ www.summitholdings.com ❶ A Message from Carol Sipe, Summit president and CEO Wellness programs create big wins for you and your employees Carol Sipe Summit President and CEO When a New Year arrives each year, many of us take the opportunity to start fresh, setting both personal and professional goals. Healthy living tops the list of resolutions for many people. That means this could be the perfect time to implement an employee wellness program, if you don’t have one already. team warming up before a game, a group of coworkers headed out for a trail run on a Saturday morning, or just folks out for an occasional stroll around campus, I’m always encouraged to see our people up and moving. Staying fit not only impacts employee health, it can also have a big impact on your bottom line. You already know healthy employees can save you money on health insurance plans. But their overall health can also impact your workers’ comp claims costs. To find out more, take a look at this issue of COMPpress, where we share some of the costliest health issues in comp, and some simple ways to start reversing those numbers. Employee wellness can start small. Here at Summit, you won’t find vending machines with sodas and sweets. Instead, there are bowls of fresh fruit in the break rooms each week. We also try to create an environment where people enjoy exercise. Whether it’s our Summit softball NCCI Split Point Increases to $13,500 This year, the National Council on Compensation Insurance (NCCI) is once again making a change to the way your workers’ compensation insurance premium is calculated. The goal is to more accurately calculate the experience modification factor (mod) as claims costs rise. Generally, this means that employers who are safety conscious will be rewarded with a reduction in their mods which means lower premiums. Those who aren’t safe will likely see an increase. 2014 Split point Effective Dates How it works To determine your experience mod, each claim is divided into a primary and excess portion. Primary losses are counted in full, but only a percentage (typically 5 to 15 percent) of the excess portion is included. In 2013, the split point—the line between primary and excess—increased from its 25-year-long position of $5,000 to $10,000. State Effective Dates Alabama March 1 Arkansas* July 1 Florida January 1 Georgia March 1 Kentucky* October 1 Louisiana May 1 March 1 North Carolina April 1 South Carolina** September 1 March 1 * Split-point increase has not been filed by NCCI. Date shown is the anticipated effective date. ** Split-point increase has been filed with the state and is awaiting approval. Split Point Changes for a $25,000 Lost-time Claim $25,000— This year, NCCI is increasing the split point again–from $10,000 to $13,500—which means that the first $13,500 of every loss will now be allocated as primary. For example, a loss of $15,000 will equal $13,500 in primary losses and $1,500 in excess losses. In 2015, the split point is expected to grow again to more than $15,000 (with adjustments for inflation). $11,500 Excess $20,000— $15,000 Excess $10,000 Excess $15,000— $13,500— $10,000— Want to know more about the NCCI split-point change? Visit our website and check out past editions of the COMPpress. (Click on Employer Resources and then Print Materials.) ■ $5,000— $10,000 Primary $13,500 Primary Current 2014 Primary Obesity in the workplace: Use technology for support and accountability Lori Adams is the national industry director for health care with Liberty Mutual’s risk quality assessment department. In Liberty Mutual’s Research to Reality report, she offered these thoughts for implementing a workplace wellness program that’s both beneficial to the employee and that can make real strides in improving costs. Today’s online venues, such as websites and social media platforms, make it convenient for people to participate in programs that promote healthy eating habits and physical activity. Such programs also provide peer-topeer accountability and support to help people stay on track with their goals. Offer a variety of program options Make it fun Programs that promote healthy habits can be a winwin for employers and their employees, but no single program is going to work for everyone. Different strategies are going to work for different companies and different options are going to attract different people. So, you have to offer a variety of things. What’s important is to find ways to inspire people to live more healthy lifestyles, at home and at work. One company I worked with set up a ‘Walking to Vegas’ competition. The goal was to see which team could walk as many miles as it would take to walk to Las Vegas. This kind of friendly competitive fun can really motivate people to get consistent exercise. Nearly anyone can participate, and it can help get heart rates up and bring weight down. ■ Health education is vital Mississippi Tennessee Getting Started with Employee Wellness $15,000 Primary 2015 Excess Just because an item has 40 percent fewer calories or half the fat of a comparable item, does not make it healthy. Whole foods, such as fruits and vegetables, are the best option...teach people to really read a food label and to know which foods offer good nutrition and which do not. Your wellness program could include: In-house fitness centers may only work for some employees Wellness In most cases, those employees who would use an on-site fitness center are already exercising. That “With rising doesn’t mean it’s not a good idea, but the employer health-care costs, has to be realistic. Many growing numbers of older people are not going workers and the increasingly to be comfortable sedentary nature of many modernexercising in front of their coworkers. day jobs, helping employees On-site fitness centers stay healthy on the job can have also fail to address the significant benefits. It’s good for health of the growing workers, but it’s also good numbers of remote workers. business practice.” Health communications (email, newsletter, etc.) risk assessments or screenings Workshops Walking Breaks A during the workday for physical activity snacks available on site policy of healthful foods for meetings Fitness classes Smoking cessation classes Giveaways such as water bottles, insulated lunch bags, pedometers and health-focused cookbooks —Lori Adams www.summitholdings.com www.summitholdings.com ❷ ❸ More than one third of the nation’s adults have a body mass index (BMI) of 30 or greater, meeting the clinical definition of obesity.* Obese patients have a significantly increased risk for hypertension, type 2 diabetes and heart disease.* U.S. employers spend more than $200 billion annually in health-care costs because of obesity-related health conditions.* Obesity is associated with a 25 percent higher risk of work-related injury.* In June 2013, the American Medical Association classified obesity as a treatable disease. The implications for workers’ comp claims are still unclear. * Information provided by the Liberty Mutual Research Institute, Research to Reality, Spring 2013. Post Your OSHA 300A Form As of February 1, employers must post their company’s 2013 OSHA Summary of Work-Related Injuries and Illnesses (Form 300A). The summary must be posted in a visible location for a three-month period (from February 1 through April 30) so that all employees can be made aware of the injuries and illnesses that occurred in their workplace. If you have more than one physical location, you must post the summary at each one. For more information, please visit www.osha.gov. Please note, there are partially exempt industries that may not be required to keep OSHA injury and illness records. To find out if your business is exempt, please visit www.osha.gov/recordkeeping. ■ on wellness issues or other exercise programs Healthful Did you know? Liberty Mutual Agrees to Sell Summit to AFG On January 9, Liberty Mutual Insurance reached a definitive agreement to sell Summit Holding Southeast, Inc. and its related companies to American Financial Group (AFG) in an all-cash transaction. Following the transaction, Summit will continue to operate under the Summit brand as a member of AFG’s Great American Insurance Group. Summit’s operations will continue as normal, and the status of your policy with Summit is not affected. Please contact your agent if you have any questions or visit our website at www.summitholdings.com. Note: The transaction is subject to customary regulatory approvals. ■ Submit Your Nomination for the 2014 Florida Retailer of the Year The Florida Retail Federation (FRF) is accepting nominations until April 10, for its Retailer of the Year Award. The annual recognition program honors Florida retailers who blend sound business practices with a commitment to their community, customers and employees. “The Retailer of the Year Award pays tribute to the outstanding retailers who make Florida such an energetic and vibrant state for business,” says Rick McAllister, FRF president and CEO. The award is open to both members and nonmembers of the Florida Retail Federation. A selection panel made up of small business owners and other retail experts ranks nominees based on their scores in several categories measuring community service and business acumen. Nomination criteria: Anyone may make a nomination and may submit more than one retailer for consideration in any given award year. Previous nominees who didn’t receive a top award may be nominated again. Selfnominations are appropriate. Nominees must have a physical presence in the operation and/or management of a retail business in Florida. To make a nomination visit www.frf.org or call 1-888-357-3824. ■ Congratulations Shanon Materio, 2013 Florida Retailer of the Year! Shanon Materio, president and owner of McMow Art Glass (insured by a Summit-managed carrier) in Lake Worth, Florida, was named the 2013 Florida Retailer of the Year by the Florida Retail Federation. McMow Art Glass is insured by Bridgefield Employers Insurance Company, a Summit-managed workers’ compensation insurance program. How to Reach Us Summit offers a variety of services and programs aimed at controlling your workers’ compensation costs and making the most of your premium dollars. Here’s a sampling of some of the tools we have available at no additional cost to you. Customer Service 1-800-282-7648 Report a Workplace Injury 2014 Issue 1 24 hours a day, 7 days a week by— Calling 1-800-762-7811, Faxing your report to 863-667-1871 or Visiting our website at www.summitholdings.com (login required) Online Business Center, where you can— • Check claims activity • Print and download loss runs • Print certificates of insurance (COIs) or waivers • Find a doctor in our workers’ comp network Spotlighting Employee Wellness: What’s doubling your claims costs? There’s an insidious threat out there ratcheting up workers’ comp claims dollars. It’s not new, but it’s multiplying fast. And as you read this, it’s probably already in place at your company, perhaps before the first injury of 2014 even occurs. It’s called a comorbidity. Florida/Corporate Office Back2Work®, Summit’s return-to-work program gives you the tools you need to create a plan for your business. 1-800-282-7648 • 863-665-6060 Southeast Region Open for Business. Create and save your own detailed plan for disaster recovery online—it’s free! Georgia, Kentucky, North Carolina, South Carolina, Tennessee 1-800-971-2667 • 678-450-5825 Open for Business is now OFB-EZ On January 1, the Insurance Institute for Business & Home Safety (IBHS) launched OFB-EZ, a new, streamlined business continuity program for small businesses. Open for Business has been a great tool for insureds for a number of years, and this new, eight-step version of the program promises a solid continuity plan with a less intensive initial setup process. Southwest Region Arkansas, Alabama, Louisiana, Mississippi, Texas 1-800-421-2944 • 225-926-3264 Specialized Summit Manages RetailFirst Insurance Company Tailored loss-control services,** including— • Safety consultations • Drug-free workplace assistance • Safety education, training materials, classes and webinars Retailers Casualty Insurance Company They’re creeping up more and more often. Recently, the National Council on Compensation Insurance (NCCI) released a study reviewing nationwide data on comorbidities in workers’ comp patients. According to the study, the percentage of workers’ comp claims with a comorbid diagnosis of diabetes, hypertension or obesity nearly tripled between the years 2000 and 2009. Drug abuse (which includes tobacco and alcohol abuse) as a comorbid diagnosis actually quadrupled in the same time span. Bridgefield Casualty Insurance Company Bridgefield Employers Insurance Company For more information, tips on workers’ comp and frequently asked questions, visit our website at www.summitholdings.com. * Proprietary network in Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina and Tennessee. In Arkansas and Texas, Summit uses contracted networks that offer our clients benefits comparable to our proprietary arrangement. ** RetailFirst Insurance Company, BusinessFirst Insurance Company, Bridgefield Employers Insurance Company, Bridgefield Casualty Insurance Company and Retailers Casualty Insurance Company provide policyholders with accident prevention services at no additional cost. Summit Consulting LLC has used its best efforts to select information for this publication from reliable sources, but cannot warrant that it is complete or accurate. Summit Consulting LLC does not assume and hereby disclaims any liability to any person for loss or damages caused by error or omission. Please check with your agent or attorney for details about the laws as they may affect your specific business situation. For a list of sources related to the information contained in this newsletter, please visit our website: www.summitholdings.com 3/14 (13-210) www.summitholdings.com ❹ They can increase the cost of the claim dramatically. According to NCCI, the average medical cost for a workers’ compensation claim in the study was $2,490. This number skyrocketed when those with comorbid conditions were singled out. So how do comorbidities impact your workers’ comp costs? BusinessFirst Insurance Company They’re a serious burden for our aging workforce. In general, older employees are more prone to some of the more common comorbidities, such as hypertension and diabetes. Add a workers’ comp claim, and the combination can lead to a lengthy and frustrating experience for both you and your employee. A comorbidity is a medical condition that exists simultaneously with (and usually independently from) the condition being treated. For example, a patient who is being treated for a back injury could also have diabetes. During the treatment of the back injury, diabetes would be considered the comorbidity. Comorbidities can be any medical condition, but the four most common are obesity, diabetes, hypertension and drug abuse. www.summitholdings.com provider network,* consisting of more than 16,000 doctors and specialists experienced in occupational medicine and workers’ compensation. Cases with a comorbid diagnosis, however, are usually evenly split between medical-only and those requiring indemnity payments. (Fifty percent of claims with a drug abuse diagnosis, and 55 percent of claims with a diabetes diagnosis include lost time.) Obesity falls on the upper end of the scale, with 81 percent of cases involving an obese injured worker resulting in indemnity payments. For those in the medical industry, the concept of comorbidity is probably old hat. But for most people, it’s a bit of a strangesounding term. So, let’s define it. © 2014 Summit Consulting LLC With $200 and a dream, Materio and her husband, Phil, founded McMow Art Glass in 1976. Since then, the company has grown from a 700-square-foot garage to 10,000 square feet of studio, retail, and manufacturing space. The Materios are known for creating custom art glass for places of worship, as well as individuals. Among their clientele was the late Italian designer Gianni Versace, with whom Materio worked closely to create art glass installations for his famous South Beach mansion. At the core of their success is a commitment to customer service. “We don’t see dollar signs when a person walks through the door,” said Materio. “We see a person who is going to ask questions and need help with something. Our customers have really responded to this level of care and attention.” ■ What Can Summit Do for You? Comorbid Condition Average medical claim cost* Drug abuse $13,717 Diabetes $15,897 Hypertension $15,656 Obesity cost results not published by the study *Compared to $2,490 when no comorbid condition is present. To account for other factors that could be influencing these costs, NCCI adjusted the numbers for the injured workers’ state, year of injury, gender, industry and type of injury. Even after accounting for all of these factors, cases involving comorbidity were still twice as costly as comparable claims. They have a major impact on return to work. While comorbid conditions are not usually covered under workers’ comp, they can definitely slow down a patient’s recovery and return to work. The NCCI study took a close look at the impact of these conditions on lost-time wage payments (indemnity). Normally, the majority of workers’ comp claims are classified as medical-only, meaning the injured worker returns to the job quickly enough that the claim never results in indemnity payments. Only 19 percent of all claims include lost-time payments. What’s the solution? A big part of the reason we’re seeing more cases of obesity, diabetes, etc., in workers’ comp is simply because these conditions are on the rise in the general population. That’s a problem without a quick fix. But, there are steps you can take to help your employees improve their health. Check out the rest of this issue of COMPpress to find out more. ■ www.summitholdings.com ❶
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