Public Engagement Report

CITY OF CHILLIWACK
2012 Chilliwack Official
Community Plan Update
Public Engagement Report
2013
8550 Young Road Chilliwack BC
V2T 8A4
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Public Engagement
2012 Chilliwack Official Community Plan Update - Overview
The first phase of the public engagement process
(November 1, 2012 - January 31, 2013), consisted
of a variety of events to raise public awareness
about the Official Community Plan update and
engage residents in discussion about growthrelated issues.
Approximately 900 people have directly
participated in activities, while community
exposure at community events, online, and
through media coverage is estimated at over
5,000.
Events & Project promotion included:
▫ Chilliwack Chiefs Hockey Game (November 10, 2012)
– over 1,500 in attendance
▫ Open House Meetings (November 22 & 26, 2012) – 55
participants
▫ Community Talk Sessions
Ryder Lake (November 28, 2012) – 45 attendees
Yarrow (December 3, 2012) – 61 attendees
Greendale (December 5, 2012) – 4 attendees
Rosedale (December 6, 2012) – 5 attendees
▫ Public Schools – child and youth engagement
Grade 2/3 classes @ Greendale Elementary – 40
children
Grade 6 classes @ Watson Elementary – 40 children
Grade 10 classes @ Sardis Senior Secondary – 40 youth
Grade 9 class @ A.D. Rundle Middle School – 20 youth
▫ Place speak – online discussion forum – 1772 unique views; 53 members; 60 comments
▫ Community Survey – paper & online – 474 responses
▫ Posters at 10 community locations
▫ Newspaper advertisements, and notices
▫ Local news coverage (The Chilliwack Times, The Progress, StarFM)
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Star FM Bonus Code promotion
Economic Development Study – in draft phase
Industry Focus groups – Tourism, Manufacturing, Agriculture – 30 participants
Economic Development Stakeholder Workshop – 30 participants
Interviews
Table of Contents
CHILLIWACK CHIEFS HOCKEY GAME ....................................................................................................3
OPEN HOUSE MEETINGS ....................................................................................................................3
E-MAILS .............................................................................................................................................4
COMMUNITY TALKS ...........................................................................................................................5
RYDER LAKE ............................................................................................................................................... 5
YARROW.................................................................................................................................................. 11
GREENDALE / ROSEDALE GROUP DISCUSSION .................................................................................. 18
COMMUNITY SURVEYS .................................................................................................................... 20
PUBLIC SCHOOLS.............................................................................................................................. 23
Neighbourhood Survey Questions .......................................................................................................... 25
Chilliwack Bucks ...................................................................................................................................... 26
CITY OF CHILLIWACK OCP WEBPAGE ................................................................................................. 28
PLACESPEAK .................................................................................................................................... 28
BONUS CODE: .................................................................................................................................. 31
APPENDIX 1: .................................................................................................................................... 32
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CHILLIWACK CHIEFS HOCKEY GAME
City staff set up 2 stations on Saturday, November 10th at the hockey game to provide information about
the 2012 Chilliwack Official Community Plan Update. Staff members were present to answer questions
regarding the OCP process, to conduct a “question/answer” spin the wheel activity, and ask for public
feedback through community survey forms.
Spin the Wheel
The answers to the question “What would keep you/your family in Chilliwack over the long term” are as
follows:
1. Preserve agricultural land
2. My friends
3. Movie theatres
4. Chilliwack Chiefs Hockey
5. Country music
6. More retail stores ‘Big City’
7. It’s a nice community
8. Pools
9. A new Costco
10. Hockey
11. More sport activities
12. Farm land
13. Filled with nature and outdoors
Result:
Majority of the answers pertained to increasing retail and sports/entertainment facilities. The
preservation of farmland was also a frequent response.
OPEN HOUSE MEETINGS
Two Open Houses were held on Thursday, November 22nd at the University of Fraser Valley Chilliwack
campus (28 attendees) and on Monday, November 26th at the Chilliwack Evergreen Hall (27 attendees).
Exhibits for all City departments were setup and citizens were given the opportunity to consult with staff
on their concerns. The public were given the opportunity to write down their comments on Economic
Development, Urban Design, Housing, Engineering, and Planning.
There were six questions on poster boards, and citizens were given the opportunity to comment on each
question (responses are noted in italics):
City of Chilliwack OCP Review 2012-2013
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1. What type(s) of employment opportunities do you think are necessary in order to retain youth
in Chilliwack over the long term? (more trades, commercial, industrial employment)
2. From a design perspective, what is your favourite building or public space in the City and what
makes it special? (Garrison Crossing, Eagle Landing Commercial Development, and heritage
buildings i.e. Irwin building, Webb house, and Chadsey house)
3. Where are the most appropriate areas for additional residential density (i.e. infill) in the valley
bottom? (Downtown Chilliwack)
4. What measures can the City pursue in order to provide or encourage more affordable housing?
(no responses)
5. Identify areas where you feel there is a current or potential future transportation issue that
should be addressed? (hillside developments, lights at Hwy #1 and Young Rd., Vedder Bridge)
6. Where do you think future growth should occur? (1) Chilliwack Proper (2) Ryder Lake (3) Sardis
(4) Eastern Hillsides (5) Chilliwack Mountain (6) Greendale (7) Yarrow, and (8) Rosedale
E-MAILS
E-mail correspondence and comments primarily refer to Parks, Development and Policy work. The
comments are as follows:
“To protect the existing trail network system.”
“To build an indoor multi-use facility (tennis, soccer field).”
“New zoning to allow for secondary suites i.e. legal vs. illegal.”
“To allow strata development for small residences.”
“Build up downtown as prime re-development focus with a look that’s appealing i.e. street
café’s, sidewalk dining etc. and build high rises.”
“Re-develop current industrial area between 2nd and 5th avenue. Move industrial away from
this downtown area into industrial parks and re-develop into residential.”
“Put a complete stop on ALR land removal and develop downtown and hillsides.”
“Carefully choose infill areas where opportunities are available with old housing stock and
leave other areas alone.”
“Make more land available to build housing”
“Create heritage policies which include community input.”
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Email correspondence will be further reviewed through the upcoming Policy review process which is the
next phase of the public engagement.
COMMUNITY TALKS
Four Community Talk sessions were scheduled for late November and early December. Full sessions
took place in Ryder Lake and in Yarrow while the other two sessions (in Greendale and Rosedale)
transitioned into a round table group discussion due to a relative few number of attendees.
The Community Talk sessions consisted of a presentation by City Staff, followed by discussions on the
OCP review process, and a community question/answer activity. The questions and results were as
follows:
RYDER LAKE (approximately 45 attendees)
What are your favourite aspects of Ryder Lake? What makes Ryder Lake special?
What aspects should be preserved and protected? What keeps you living in Ryder
Lake?
Resident Comments:
“Rural lifestyle”
“Unique”
“Better air quality”
“Sense of community and lifestyle”
“Beautiful scenery, open space, views and vista”
“Low density / large lots”
“Quiet, private, peaceful, and safe”
“Natural environment (forested), protected areas, wildlife habitat”
“Little traffic”
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What are the key issues or concerns in Ryder Lake? Current issues? Concerns for
the future?
Resident Comments:
“Road quality, maintenance”
“Need City water and sanitary sewer”
“Upgrade drainage”
“Emergency access/egress”
“Fire concerns – suppression & protection”
“Constant threat of development and how it may affect the area”
“Public access to parks, trails”
“The aging population, young families cannot afford to purchase properties in Ryder Lake”
“Grow-ops medicinal or otherwise go unregulated”
Concern for balance between development and protection /preservation of rural/environmental
aspects of Ryder Lake
“Geotechnical concerns”
“Key features attracting younger families i.e. schools”
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What is your vision for Ryder Lake in 2040? How does Ryder Lake look in 2040?
What does Ryder Lake feel like? Has any growth occurred in Ryder Lake? How
much?
Resident Comments:
“Controlled incremental development”
“Pockets of density – not a blanket of houses”
“Quality roadways”
“Ryder Lake village appeal – rural environment”
“Respect for natural environment - preservation”
“Maintain rural integrity, still have farming & wildlife”
“Limited development, some smaller development, some eco-villages, some farm mid – larger sized
lots, some higher density”
“Development of infrastructure”
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Comments:
▫ Ryder Lake should be opened up to encourage 1.0 hectare properties (3 upper Ryder Lake
owners).
▫ Ryder Lake should be opened for development; practically there already with Ross Road
connector (2 lower Ryder Lake owners).
▫ a safer road from Jinkerson through to Ross Road Ryder Lake Road
▫ A resident strongly supports areas of Ryder Lake to be developed into a complete community
with higher density projects.
▫ Look at area directly above Promontory for future development
Polling Question 1: Where would you most like to see growth in Chilliwack?
Results:
In order of highest to lowest: Chilliwack Proper
63%, Ryder Lake 17%, Rural Areas 9%, Hillsides
and Sardis 6%.
The majority of the residents in attendance
would like to see development elsewhere;
however there is a small group who are
interested in some level of development in
Ryder Lake.
Polling Question 2: Where would you least like to see growth in Chilliwack?
Results:
In order of highest to lowest: Ryder Lake 43%,
Rural Areas 39%, Hillsides and Sardis 9%.
The residents don’t want to see growth in rural
areas such as Ryder Lake.
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Polling Question 3: Which economic sector do you think has the greatest potential for the future in
Chilliwack?
Results:
30% of residents believe the primary sector
which is the direct use of natural resources such
as farming, forestry has the greatest potential.
Staff note:
The AFP (Agricultural Food Processing) Zone
was established to provide agricultural based
businesses land to operate in this Zone located
just north of Hwy#1 at the Yale-Vedder
interchange.
Polling Question 4: What do you think is the most important transportation priority at the moment?
Results:
39% of the residents believe Transit is the most
transportation priority at the moment.
Staff note:
The bus transit plan has been updated recently.
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Polling Question 5: What do you think is the most important environmental priority at the moment?
Results:
Enviro-protection (29% )and air quality (25%)
were the top two important responses.
Polling Question 6: What do you think is the greatest social issue facing Chilliwack today?
Results:
Crime and safety came in at 52% with the
highest response.
Polling Question 7: What is your favourite aspect of Ryder Lake?
Results:
▫ Rural character, peaceful – 43%
▫ Environment, habitat, wildlife – 29%
▫ Natural beauty & lifestyle – 12%
▫ Sense of community – 5%
With rural character being the most important
attribute of Ryder Lake, it appears the residents
value the present sense of community.
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Polling Question 8: What item do you think is the greatest issue or concern in Ryder Lake?
Results:
41% voted for “maintaining Ryder Lake’s natural
beauty” as the greatest concern in Ryder Lake.
YARROW
What are your favourite aspects of Yarrow? What makes Yarrow special? What
aspects should be preserved and protected? What keeps you living in Yarrow?
Answers:
Self-Contained:
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Mostly a self-contained / self-sustaining community i.e.: library, park, bank, gas, credit union,
insurance storage, churches, community centre, school, fire dept.
Lots of local artisans, locally produced fresh food
Library and community school, family aspect
Rural, yet accessible: location close to big amenities (Chilliwack/Abbotsford) but still self
sufficient
Has its own water supply which is good
One mile life style within Yarrow proper
Fertile land for agriculture
Sense of Community:
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Stable population, friendliness
Community feel, small shops, community school, feel safe – know your neighbours
Small town, small population – community feel, self-contained
Kids can bike to school, know kids in classes
Stable community, lots of long-time residents
Rural/small town lifestyle
Community spirit, respectful relations, friendly
Safe community, neighbours looking after neighbours
Small enough to know people, small town feel
Shared experience, sense of community (some sense of isolation from larger community)
Very strong family roots here
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Special Character:
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Agricultural base - rural living, country feel
Close to nature, part of daily experience, good place to raise children- rivers, streams, wildlife,
environment, new park gave kids something to do
Don’t want the character to change
Arts & huge culture
Quaint and charming
Eco-village
Small business opportunities
Walk everywhere
Benefits of rural and urban
Quiet, peaceful
Family oriented, natural beauty
2.5 acre lot size on Majuba Hill
Natural Environment & Recreational Opportunities
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Lots of open space, between mountains and rivers
Access to nature, views, rivers, trails, mountains, fishing, animals wild and domestic
Access to outdoor activities like fishing, hunting, biking, swimming, hiking
Vedder Mountain* for recreation and Vedder River recreation area
Good quality of drinking water
What are the key issues or concerns in Yarrow? Current issues? Concerns for the
future?
Opportunities:
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Create a walkable dense Yarrow Central Road to set us up as a Fort Langley
Take advantage of the “separate” Yarrow feel and create (build on) the tourism sector like
Cultus Lake, potters, artisans, local veggies, honour system stands, mighty moose, hobbit house,
horses, we’re amazing.
Need to preserve character: small town, natural beauty, no growth (infrastructure issues)
Linear park along river bank
Upgrade current commercial premises, include medical/doctor’s office
Assisted living for older residents, facilities for aging population
Summer traffic - visitors go through Yarrow but don’t stop in Yarrow
Keep farmland but attract businesses for jobs – to keep one mile lifestyle
Growth & Development
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Don’t change, don’t want development, protect what we have, little population growth,
Keep businesses alive on Main Street
Low / moderate growth
More diverse housing options are needed, Hillside concerns, keep balance of trees to houses on
Majuba Hill, we don’t want Majuba Hill as dense as Promontory, would be visually unattractive
Not enough opportunity for business owner to lease commercial space in a dense location
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Keep key areas less dense for residential area
Sewage - septic systems are old, need upgrades; water table so high – best solution, sewer
system in order to maintain water quality; concern about overdeveloping once sewer system is
in place
Reasonable costing for sewer/water to facilitate growth
Too removed from City of Chilliwack, would like fair treatment
Improper zoning issues
Severely restrict hillside developments to protect residents from landslides and future liability,
loss of drinking water sources
Control growth & development, maintain community /heritage while providing rental /
affordable for youth
Densify Yarrow to support farmland
Gravel trucks, development
Pipeline development
Growth, keep it small no densification
Protect public access to 220km Vedder Mountain multi-use trail system with legal right-of-ways
across private property during rezoning process
Control of development in Yarrow we require some for growth, but controllable
How to attract the right people, community and small town mindset
Environment & Recreation
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Recreation, keep access open to mountain and river
Maintain water quality, air quality
Concern about pipeline (Trans mountain)
General environmental protection
Protection of natural resources like water, agriculture, trails
Transportation & Transit
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Transit not being utilized properly, need smaller buses
Traffic, summer especially heavy to Cultus Lake for recreation (change Vedder bridge)
Transportation/Infrastructure – not enough transit, Sardis traffic, mining, water infrastructure
Transportation, if you live in Yarrow you need a car, need to increase how many times a bus
comes in
There is no bus service, need to develop transit options
Transportation – manage speed for safety, re-route trucks, road degradation
Traffic safety – poor or no shoulders or sidewalks
Transportation – “new” Vedder Bridge - we are better connected to Abbotsford than Chilliwack
because of poor road connections to Chilliwack
Commercial vehicles like dump trucks over use roads
Traffic, speed, safety of the pedestrians, children at the park
Health, Safety
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Flood control; need to dredge creeks every year, who should pay for this?
Crime & Policing – recent increase in crime; police presence, community police office, regular
patrol, response times
Police and ambulance service too far away - police cars are rarely seen in Yarrow
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Teenager drug use
Environmental / agricultural protection / preservation
Dyke maintenance and improvement
Creek “blow outs” on Majuba Hill
Demographics
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Local young adults are leaving for education/jobs
What is your vision for Yarrow in 2040? How does Yarrow look in 2040? What
does Yarrow feel like? Has any growth occurred in Yarrow? How much?
Answers:
Commercial development:
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Facelift to the old commercial space by
the bank and post office
Allow business to provide more services
to Yarrow residents to shop local i.e:
pharmacy, bakery, coffee shop
Visual, appealing downtown core, more
walking and shopping areas, a place to
stay like a small motel, or B&B for like
fisherman and hikers. Parking area, info
centre, and wider streets. Ambassadors
in town, Yarrow is a destination people
want to visit and stay.
Fort Langley style community for
example. Own identity and character
Strong community with sense of its
heritage and heritage buildings
Services for daily life i.e.: drugstore,
bakery, barber
No big box stores, but individual flavour
business
Artisan / farmers market – destination
Full store fronts
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Minimal commercial growth
No high rises, dance halls; no chain
stores, fast food, etc.
Services for seniors
All currently vacant commercial
property used to its highest potential
More retail development
People have lots of reasons to stop and
not just drive through to Cultus Lake
Strong “agro-tourism” sector
Thriving eco-village
Keep local business running
Vibrant local business, walkable Yarrow
Central Road
Continuing strong craft and creative
businesses
Remains a village
Family oriented
Arts, crafts, culture
No sewer system but look at treatment
alternatives on household basis
Keep connectivity of Yarrow and
Chilliwack
Don’t want industrial expanding
Transportation:
▫ Rail service, transportation
▫ Pedestrian friendly
▫ Re-routed truck route
▫ Transportation links, bus, rail would be
great, rapid transit along periphery to
larger centres
▫ Gravel truck traffic slowed and reduced
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Residential areas
▫ Keep Yarrow population growth
minimal, positive for new real-estate
values - already a desirable
neighbourhood
▫ Keep our housing dense
▫ Places for people in their young adult
lives to rent and own
▫ Old age home so we can stay longer –
job creation
▫ How do we keep housing affordable for
younger families wanting to move back
▫ Grandkids live here can have livestock,
space, commute to jobs
Preservation of Character
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Still peaceful and quiet, more people
will be growing their own food and
raising their own meat. There will be a
fresh source of water from the
mountain that won’t require treatment.
We will be self-sustained by consulting
businesses and home manufacturing
etc.
Need neighbourhood designation, what
is included in Yarrow
Moderate growth, densification (1 – 2
growth)
Yarrow feels much the same
Still a “bedroom” community
Maintaining strong community
involvement and friendliness
Stay same population, demographics,
change (younger families) adding
secondary suites
Keep small community self-sufficient
feeling
Environment
▫ No more development close to the
River, it takes away from natural
landscape and disturbs the natural
habitat
▫ Residential development is causing
erosion at river and mountain, need to
keep it natural
▫ Keep our water and air quality at
pristine levels
▫ Preserved accessible green/wild space,
parking facilities for trails
▫ Good recreational trails and access
▫ Well maintained trails and parks,
community access
▫ Environmental protection for riparian
zones and water quality protection
▫ Community trail access within walking
distance from home to Vedder Mtn.
multi-use trail system
▫ Protect homeowners from developers /
slides and water quality degradation
▫ Keep ALR intact; preserve agriculture
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Polling Question 1: Where would you most
like to see growth in Chilliwack?
Polling Question 2: Where would you least like
to see growth in Chilliwack?
Polling Question 3: Which economic sector do
you think has the greatest potential for the
future in Chilliwack?
Polling Question 4: What do you think is the
most important transportation priority at the
moment?
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Polling Question 5: What do you think is the
most important environmental priority at the
moment?
Polling Question 6: What do you think is the
greatest social issue facing Chilliwack today?
What is your favourite aspect of Yarrow?
What item do you think is the greatest issue or
concern in Yarrow?
Comments:
▫ Participants really love the rural character of Yarrow
▫ Yarrow residents want to enhance the village feel – a Village Square was suggested
▫ Yarrow residents would like additional amenities, such as a bakery and places to buy local
produce
▫ Yarrow has become a destination place
▫ If Yarrow has businesses that are recognized (a popular restaurant, a bakery, or a grocery store
were folks can get local or organic produce, for example) people from neighbouring
communities may be willing to drive here in all seasons
▫ Yarrow should be walkable, not just drive-able
▫ Retail and office on street level and residential above should be encouraged
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GREENDALE / ROSEDALE GROUP DISCUSSION
Greendale:
Issues/Opportunities
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Air quality
o Concerned that measures are needed to improve the air quality in the Chilliwack area
Aquifer protection
o Many Greendale area residents do not have access to a community water system
o Concerned about lack of consistent well testing (left up to the individual home owner) and
the enforcement of standards (jurisdiction is Provincial)
o Concerned about impact of agricultural operations on water quality
Flooding and flood control
o Concerned about ensuring sufficient flood protection
o Dykes have been upgraded and are continuing to be upgraded to meet 1 in 500 year event
standard for Fraser River and 1 in 200 year event standard for Vedder River
Vacant buildings downtown
o Concerned about the visual and psychological impact of underutilized space in the
downtown
o Consider disincentives to “encourage” landlords to lease their spaces – explore what is done
elsewhere
Industrial lands
o Concerned that some industrial lands are underutilized in the area to the north of Highway 1
Dispersed commercial development within the community
o Focus commercial in key nodes including the downtown to facilitate success
Limited access to transit
o Encourage alternative modes of transportation including transit (both within the community
and regionally)
o Consider park and ride opportunities in Greendale or adjacent to Highway
o Aging population requires alternative modes of transportation
Community amenity space
o Lack of gathering/social space, such as a neighbourhood park, within Greendale
o Opportunity to create a “neutral” ground for community (outside church and school
affiliations)
o Opportunity for trail system connections
Vision
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Continues to be a close-knit community where people know each other
Similar to what is already in place
Maintain rural character
Better connected to the broader community of Chilliwack (with walking trails and transit)
Additional public space central to the community
Dyke system utilized as significant recreational corridor with various parking areas to access the
system
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Public art policy that strives to enhance the physical quality and character of spaces, places and
buildings within the City
Rosedale:
Issues/Opportunities
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Capitalize on the heritage quality of downtown Chilliwack
o Increase walkability and activity at street level (consider pedestrianizing a small portion of
the downtown, similar to Revelstoke, Whistler or many European communities)
o Market downtown and its historic qualities to the broader community and travelling public
o Build on what is already in place (e.g. cobblestone space adjacent to the Paramount)
o Build on success of existing downtown events (e.g. Party in the Park)
o Engage others in the discussion (e.g. well established theatre community in Chilliwack)
Improve local and regional transit options
o Explore heritage trains in conjunction with local tourism opportunities (e.g. wineries)
o Provide central space for downtown farmers market that would be a tourist attraction
o Work with other jurisdictions to explore potential inter-urban railway
Recreation
o Provide enhanced tennis facilities (e.g. better indoor courts as part of a recreation centre,
lighting on outdoor courts to facilitate tennis during the evenings)
Ryder Lake
o Interest in providing additional development opportunities in western portion of Ryder Lake
area, upland from Promontory
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COMMUNITY SURVEYS
Links to an online survey were posted on Place Speak, and City of Chilliwack webpages, and advertised in
the local newspapers and on various posters around the community. The survey was also available in
paper form as an insert in the Parks, Culture and Recreation leisure guide and at various community
events such as the Open Houses and Community Talks meetings.
The survey period was November 2012 to Mid-January 2013; a total of 474 community surveys were
completed.
Demographics of Respondents
The gender split was approximately even: 49.5%
female; 50.5 % male
68% respondents were aged 35 to 64 years; the
remaining responses were evenly split between the
19-34 & 65+ age groups. 61.8% of respondents did
not currently have dependent children in their
household
The majority (73.1%) or respondents have lived in
Chilliwack for over 10 years
57% of respondents live within the City’s Urban
Corridor (27.3% in Chilliwack Proper; 29.7% in SardisVedder)
Participation from remaining areas largely reflects
population distribution across the community, with
the exception of Greendale-Yarrow, and Ryder Lake,
likely due to the highly attended community talks
meetings.
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In the next 30 years the population will increase from 83,000 to 132,000. How important to
you are each of the following?
Answer Options
Preserve Agricultural Land
Increase density in urban areas
Increase development in
hillsides
Restrict development to new
areas
Provide land for industry and
jobs
Preserve heritage sites and
buildings
Revitalize the downtown
Provide affordable housing
options
Increase subsidized housing
Improve air quality
Protect streams and drinking
water
Protect Green Spaces
Make the City accessible for all
ages and abilities
Reduce traffic congestion
Encourage transit use
Provide opportunity for
residents to participate in
community planning
Other (identify)
Other (please specify)
Strongly
Agree
284
61.1%
134
29.3%
71
15.5%
48
10.8%
126
27.9%
170
36.9%
250
54.1%
155
33.5%
102
22.3%
253
54.9%
353
76.1%
324
69.8%
265
57.4%
184
40.4%
198
43.8%
Agree
Don't Know
Disagree
142
30.5%
206
45.1%
139
30.3%
93
21.0%
245
54.3%
167
36.2%
137
29.7%
200
43.2%
126
27.5%
165
35.8%
96
20.7%
111
23.9%
163
35.3%
196
43.0%
200
44.2%
12
2.6%
44
9.6%
65
14.2%
97
21.9%
36
8.05
56
12.1%
27
5.8%
50
10.8%
110
24.0%
29
6.3%
7
1.5%
17
3.7%
25
5.4%
46
10.1%
24
5.3%
23
4.9%
53
11.6%
124
27.0%
151
34.1%
33
7.3%
54
11.7%
27
5.8%
43
9.3%
87
19.0%
11
2.4%
6
1.3%
10
2.2%
8
1.7%
27
5.9%
23
5.1%
Strongly
Disagree
4
0.9%
20
4.4%
60
13.1%
54
12.2%
11
2.4%
14
3.0%
21
4.5%
15
3.2%
33
7.2%
3
0.7%
2
0.4%
2
0.4%
1
0.2%
3
0.7%
7
1.5%
Response
Count
252
55.1%
185
40.5%
17
3.7%
2
0.4%
1
0.2%
457
35
50.7%
4
5.8%
29
42.0%
1
1.4%
0
0.0%
69
465
457
459
443
451
461
462
463
458
461
464
464
462
456
452
68
Answered Question
Skipped Question
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4
22
Growth Management / Planning Policy Questions
In the next 30 years the population will increase from 83,000 to 132,000. How important to you
are each of the following?
The responses are intended to provide a snapshot on the general level of support for individual policy
issues, a baseline from which to determine the amount of effort required in each topic area. They will
not determine policy direction, but will be used together with other feedback mechanisms to adjust
current policies and strategies as needed.
There was a high level of agreement (and strong agreement) for protection of agricultural land (92%),
the environment (air quality, streams, drinking water), and green spaces.
Almost all (96%) respondents felt it was important the residents be involved in community planning.
This is an area for further exploration, given the low level of participation in open houses, and some of
the rural meetings. It would appear that community surveys, and the provision of online information
and forums has been well received.
Encouraging transit use (88%) ranked higher in level of importance than reducing traffic congestion
(74%).
Providing land for employment (84%), downtown revitalization (84 %), heritage preservation (73%) and
the provision of affordable housing (78%) were lower in importance, but still supported by the majority
of respondents.
Only 50% of respondents felt th an increase in subsidized housing was important. This might reflect
their personal situation and/or knowledge of affordable housing needs in the community – given the
documented need for such housing through recent homelessness counts.
In terms of where growth should occur, there appears to be more support for increasing density within
the urban corridor, amongst new and existing neighbourhoods. Lower in importance were strategies to
increase density in the hillsides (46%) and restrict development to new areas (32%).
Secondary (rental) suites:
60% of respondents support or strongly support
the relaxation of a zoning regulations to allow
secondary (rental) suites throughout Chilliwack.
16% oppose secondary suites. The remaining
respondents were “not sure”.
(Rental suites are not currently permitted in most
single family neighbourhoods, unless part of a
comprehensive development zone, such as
Garrison Crossing, or specifically rezoned to permit
them).
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Regulation of commercial building design (façade and
signage)
56% of respondents support the City’s regulation of
commercial building design, while 31% oppose it. 12% of
respondents weren’t sure.
Parks, Recreation & Culture Strategic
Master Plan Questions
The results of the survey are included in Appendix 1, and will be further analyzed and addressed through
the concurrently running Parks, Recreation, and Culture Strategic Master Plan Process.
PUBLIC SCHOOLS
Approximately 140 students from four public schools were involved in the first phase of the public
engagement process:
▫
▫
▫
▫
Greendale Elementary (approximately 40 kids in Grade 2/3 classes)
Watson Elementary (approximately 40 kids in Grade 6 classes)
Sardis Senior Secondary (approximately 40 kids in Grade 10 classes)
A.D. Rundle Middle School (approximately 20 kids in Grade 9 class)
For each class, City staff conducted presentations followed by an in-class activity and/or survey. There
were two types of activities geared to each age group. The elementary students received a drawing
exercise, and high school students participated in the “Chilliwack Bucks Game”.
Drawing exercise:
The students in the Grade 2/3 and Grade 6 classes were given the task to draw what a neighbourhood
should look like. The drawings highlighted neighbourhood components that are most important to this
age group: their home, their school, parks and play spaces, hospital, police, and basic shops and
services.
A total of 44 drawings were submitted and the authors of 6 were given skate/swimming passes for their
creativity. The “winning” drawings are located below.
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City of Chilliwack OCP Review 2012-2013
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Neighbourhood Survey Questions
The students in the Grade 10 Social Studies class at Sardis Senior Secondary were given neighbourhood
surveys to complete. The following two questions received consistent responses from the survey.
If I were Mayor, the first thing I would do to make my community a better place for young people would
be:
▫
▫
▫
▫
▫
▫
▫
Improve public transit (Increase transit
routes)
Provide more bus stops
Make playground areas safe
Revitalize downtown
Bigger malls
Update the façade of older buildings
Preserve nature
▫
▫
▫
▫
▫
▫
▫
Build an amusement park
Create more indoor & outdoor
activities
Accessibility for bikes or walking
Build more parks & trails
Environmental protection
More hangout places for Youth
Improve economic development
The three most important problems facing my community are:
▫
▫
▫
▫
▫
Crime & safety
Homelessness
Bike lanes
Public transit
Economic development
▫
▫
▫
▫
Prostitution
Loss of agricultural land (turning into
Metro)
No parks for walking and biking
Need more community events
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Results of the survey show that the youth strongly agree with protection of the environment. Out of 75
surveys, 80% (61) voted make protecting streams and drinking water a high priority, 69% (52) to protect
green spaces, and 60% (46) to improve air quality.
Chilliwack Bucks
90 Students at Sardis Secondary and AD Rundle were each given 5 "Chilliwack Bucks" to spend on their
top priorities, using the following list:
1. Roads
2. Environmental protection
3. Downtown neighborhood revitalization
4. Economic development
5. Recreation facilities
6. Parks and trails
7. Arts and culture
8. Police and fire protection
9. Transit
10. Public works
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Chilliwack Bucks Game results (top 3 highlighted)
Survey Results of Class 2
(Grade 10 – Sardis Secondary):
Survey Results of Class 1
(Grade 10 – Sardis Secondary):
Priority
$
%
Priority
$
%
Policing and fire protection
Recreational Facilities
Environmental Protection
Roads
Parks
Transit
Arts and culture
Downtown revitalization
Economic Development
Public Works
All
17
15
13
12
11
7
6
4
3
2
90
19%
17%
14%
13%
12%
8%
7%
4%
3%
2%
100%
Roads
Policing and fire protection
Environmental Protection
Public Works
Economic Development
Recreational Facilities
Downtown revitalization
Parks
Transit
Arts and culture
All
21
11
11
11
9
8
8
5
4
2
90
23%
12%
12%
12%
10%
9%
9%
6%
4%
2%
100%
Survey Results of Grade 9 – A.D. Rundle:
Priority
$
%
Parks
Downtown revitalization
Public Works
Environmental Protection
Policing and fire protection
Economic Development
Recreational Facilities
Transit
Arts and culture
Roads
All
15
14
12
11
9
9
8
4
4
3
90
17%
16%
14%
12%
10%
10%
9%
4%
4%
3%
100%
Comparison of Class results:
Priority
SS 1
%
SS 2
%
Rundle
%
Parks
Downtown revitalization
Public Works
Environmental Protection
Policing and fire protection
Economic Development
Recreational Facilities
Transit
Arts and culture
Roads
All
12%
4%
2%
14%
19%
3%
17%
8%
7%
13%
100%
6%
9%
12%
12%
12%
10%
9%
4%
2%
23%
100%
17%
16%
12%
12%
10%
10%
9%
4%
4%
3%
100%
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CITY OF CHILLIWACK OCP WEBPAGE:
The “OCP Review” webpage on the City of Chilliwack website provides information to keep the viewer
informed of the OCP process (status, upcoming events, list of documents and presentations).
As of Thursday, January 3rd, the webpage had 2,272 views.
PLACESPEAK
City staff created a webpage on Place Speak which is a location-based consultation platform that
connects citizens to local issues where people can provide their input. It was a great opportunity for the
public to get involved in the Official Community Plan Update using this interactive, online webpage.
Presentations as well as documents were posted on the webpage and updated as needed.
Prizes were awarded for a photo/video contest where people of the community could upload and vote
for their favorite. Prizes were awarded to the winner of each category (best people, best places, and
best video).
▫
▫
▫
Best Photo (people) – Chilliwack people “And they’re off”
Best Photo (places) – Chilliwack from Mount Thom
Best Video – Jesse Reimer Video
City of Chilliwack OCP Review 2012-2013
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As of Thursday, January 31 there are 1772 “unique” views, 53 members, and 60 comments posted on
the Chilliwack Official Community Plan Update topic. The following is a compilation of comments
submitted on Place Speak.
Discussion Page:
Question: What's the most important issue in Chilliwack today?
1. Where and how to accommodate residential growth...identifying the right balance of housing
types in each neighbourhood
2. How to ensure that, with residential growth, there are sufficient parks, and community
amenities to achieve an optimal quality of life for all residents
3. How to ensure the right balance of economic opportunities to ensure economic prosperity for
the community and employment for residents (reducing the need to commute)
4. Environmental stewardship - addressing air quality issues, protecting environmentally sensitive
areas
5. Addressing social issues - variety of affordable and supportive housing needs, health & social
services, public safety....
Responses (3):
▫
“When I think of important issues in Chilliwack these are all on the top of my list, in the same
order that they are listed. I like a lot of the older neighborhoods that have houses all the way
around them, backing onto a park with a playground and courts. i.e. between Montana and
Conrad (on Fairfield Island), Cornwall Crescent & Baker, and there are many others. This allows
for the neighborhood to have a central recreational/social area and I think these kinds of
neighborhoods are great models. Even with balancing housing types this is a great setup!”
▫
“I think preparing for an aging population and other demographic shifts is top of mind for me at
the moment. Maintaining quality of life and choices for different types of people is a real
challenge. Aging boomers and millenials are going to want a different, more densified place to
live than the folks who were attracted to Chilliwack over the past few decades. Finding the right
balance between employment lands, agricultural activities and healthy population growth is going
to be real tough for you long range planner types. Curtailing and mitigating the effects of climate
change also deserve mention, though a lot of the other discussions actually feed into these.
Also, I think that planning communities with people's long term health should probably be a
category of its own. But... I am biased on that front.”
▫
“I personally feel that the list is backwards. If you want to develop a proper community focus on
social issues first in the area that you would like to develop growth. Putting in residential growth is
much more complicated than the right types of housing in specific areas, and the appropriate
community amenities and parks. It's about strategic urban sprawl. The downtown core in
Chilliwack has some major crime problems; it is the #1 hot pocket for crimes of opportunity in
Chilliwack. Focus on crime preventative measures that will decrease social problems first, and
then look at residential development. We already have enough residential houses that are not
being purchased at the moment. What we need is affordable housing for our low-income
City of Chilliwack OCP Review 2012-2013
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30
population, and social programs first. But I do appreciate that you have made social issues as
part of your list. I also think that the environmental issues should be a top priority, and one way to
do this is to have an increase in public transportation. Less pollution on the road, and a more
affordable mode of transportation.”
Question: What do you think that makes up a great neighbourhood?
Responses (9):
▫
“Trick-or-treatability. That's why there were hundreds of kids crawling all over my neighbourhood
of Garrison Crossing on Halloween. Walkable streets, front doors close to sidewalks, homes
close together . . . a real community.”
▫
“Walkability, Dynamic amenities, Green services.”
▫
“Trick-or-treatability and walkability definitely! Along those same lines I think decentralization is
the key to livability. By that I mean that my vision of a neighbourhood is one that allows me to do
most of what I want and need to do within walking or biking distance from my home. Wouldn't it
be great if each community within the city had satellite service availability. If co-managed spaces
existed within neighbourhoods we could have libraries and city services housed alongside
businesses. Grab a cup of coffee, find out what's going on in the 'hood, pay a tax bill, and borrow
a book. And do it in a place where your neighbours also gather. Centralization is great for
documents and online resources but for people friendly spaces, decentralization gets my vote.”
▫
“A previous post says walkability and I could not agree more. Developers are required to put in
good sidewalks and drainage. However, the city also needs to step up and do their part. The
Chilliwack FIRE HALL is an example of the city setting a poor example. The sidewalk ends at the
fire hall so everyone has to walk on the busy road on the Chesterfield side. If that's not bad
enough, the firefighters regularly practice outside but there are no drains on Chesterfield for
the water to go. This forces people out onto the traveled portion of the road. The six inches of
standing water would not be such a big deal if the City would just spend a few dollars and put
some sidewalks in.”
▫
“I think great neighbourhoods are neighbourhoods that are safe, offer residents different
options to get around, have great amenity spaces, and have different affordable housing
options for residents young and old.”
▫
“Convenient accessibility to amenities for the young and old, walkability, green space,
community feel/connection with neighbors/awareness of our neighbors needs and situations,
drug free.”
▫
“Wells Landing and Promontory are perfect examples of well-designed livable neighborhoods.
These are areas where today's young adults, can a buy a house on a spacious lot with a large
backyard for their children to play in. Where the streets are wide to allow for optimal traffic flow
and where homes are spaced far apart for privacy. We need to continue building these
neighborhoods as they are safe havens for today's children in such a fast paced world. We need
to scrap the ALR to allow more of these homes to be built, which in turn will drive down the price
and put home ownership into reach for more young adults. Unlike the posts above I would argue
that Garrison Crossing is a terrible example of good neighborhood planning.”
City of Chilliwack OCP Review 2012-2013
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The houses are way too close to each other and disregard the provision of privacy. The streets are
also way to narrow, what is this Europe? How can two full size trucks or SUV's pass each other
safely Garrison Crossing is a poorly designed neighborhood putting drivers and pedestrians at risk.
We need to continue the trend of the last 60 years that has proven successful we need to build out
more! Urban Density belongs in big cities like Vancouver and New York not Chilliwack!”
▫
“A great neighbourhood? For me - safe, friendly, walkable, convenient, unique, charming. A
place to be proud of - to live, work and play.”
▫
“A great neighbourhood has great spaces (public and private) for all ages of people to meet,
socialize, shop, eat, and be active. Public space and time is set aside for governments to engage
with neighbourhood residents. It is traffic and speed calmed to 30 km/h and all modes of
transport feel safe because of this. There is access to healthy food through gardens, farmers
markets, green grocers and/or farm gate sales. Indoor and outdoor (sports, playgrounds, naturebased) recreation are nearby or are walkable/bikeable/scootable. There is a mixture of housing
for different income levels and different stages of life so that families and individuals can stay in
their neighbourhoods as they age if they so choose. A great neighbourhood is vibrant, busy and
well-lit so safe to walk at any time of day or night. It is connected to other neighbourhoods and
employment areas via a strong greenway system. A great neighbourhood is designed for
people.”
Additionally, via email, residents have asked the City to consider:
• Developing a community sustainability plan;
• Greater tools to protect and celebrate heritage homes and revitalization, as a tourism and cultural
asset;
• Construction of a permanent performance space at Central Community Park, to increase the
number of downtown festivals and events.
• Better programming at the museum to improve citizen engagement and use of this community asset
• A public arts policy – e.g. declaration that public art is a good thing. It could include public
fountains, sculptures (often sculptures are icons: what tourists remember about a place, where they
take pictures), murals. An acquisition policy would be needed, as well as de-accessioning
policy. Incorporating public art on public property could be as simple as stamping the sidewalk
around a tree grate with leaves
• Concern about the future of UFV theatre – it should be more than a roadhouse facility (rental) it
should be continued as a teaching facility
• Purpose-built indoor tennis courts / facility
BONUS CODE:
To increase interest and community exposure to the OCP process and Open Houses, the City engaged
StarFM.com for a Bonus Code promotion. In the days leading up to the Open House and Community
Talks events, there were approximately 32,000 impressions online at StarFM.com. On-air promotional
mentions continued to impress the importance of the OCP upon their listeners. Approximately 516
listeners also “clicked” from the Bonus Code listening on the StarFM webpage to the City of Chilliwack
OCP webpage.
City of Chilliwack OCP Review 2012-2013
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APPENDIX 1:
Total Started Survey: 474
Total Finished Survey:474 (100%)
What is your gender?
answered question
461
skipped question
13
Response
Percent
Response
Count
Female
49.5%
228
Male
50.5%
233
What is your age?
answered question
464
skipped question
10
Response
Percent
Response
Count
19-34
15.3%
71
35-50
32.1%
149
51-64
36.4%
169
65 or older
16.2%
75
Other (please specify)
Show Responses
3
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Do you currently have any dependent children living in your household?
answered question
461
skipped question
13
Response
Percent
Response
Count
Yes
38.2%
176
No
61.8%
285
How many years have you been a resident of Chilliwack?
answered question
465
skipped question
9
Response
Percent
Response
Count
under one year
3.0%
14
1-4yrs
9.0%
42
5-10yrs
14.8%
69
10yrs+
73.1%
340
In what area of Chilliwack do you reside?
answered question
465
skipped question
9
Chilliwack Proper including Little
Mountain
City of Chilliwack OCP Review 2012-2013
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Response
Percent
Response
Count
27.3%
127
34
In what area of Chilliwack do you reside?
Sardis-Vedder
29.7%
138
Promontory
8.0%
37
Chilliwack Mountain
1.9%
9
Greendale-Yarrow
16.1%
75
Rosedale- East Chilliwack
3.7%
17
East Chilliwack Southside
3.0%
14
Eastern Hillsides
2.4%
11
Ryder Lake
7.7%
36
Village West (industrial area)
0.2%
1
Which of the following best describes your income level?
answered question
463
skipped question
11
Response
Percent
Response
Count
under $40,000
15.3%
71
$40,000 - $70,000
27.9%
129
$71,000 - $100,000
21.8%
101
$100,000 +
17.7%
82
Would rather not participate
17.3%
80
City of Chilliwack OCP Review 2012-2013
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Have you or anyone in your household used any of the following parks or outdoor recreation spaces in
Chilliwack in the past twelve months? (Please select all those visited in the past year)
answered question
433
skipped question
41
Response
Percent
Response
Count
Playgrounds or spray park
51.0%
221
Sport playing fields
45.3%
196
Running Track
20.1%
87
Local walking/cycling trails
84.5%
366
Skateboard park
9.0%
39
Sports Courts (basketball, street
hockey etc.)
14.5%
63
School grounds outside of school
use
41.3%
179
Tennis Courts
17.6%
76
Heritage Park Grounds
51.7%
224
Other (please specify)
Show Responses
55
City of Chilliwack OCP Review 2012-2013
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In both indoor and outdoor spaces, are there enough sports, recreation and cultural services in your
area for each of the following groups of people? (please circle one number for each line)
answered question
449
skipped question
25
Not
Enough
Enough
Too
Many
Don't
Know
Rating
Average
Rating
Count
Preschoolers
16.2%
(70)
45.5%
(197)
1.2%
(5)
37.2%
(161)
2.59
433
Elementary School Age
18.7%
(81)
50.9%
(221)
1.6%
(7)
28.8%
(125)
2.41
434
Teenagers
40.9%
(177)
29.8%
(129)
0.9%
(4)
28.4%
(123)
2.17
433
Adults
28.1%
(121)
59.9%
(258)
2.1%
(9)
10.0%
(43)
1.94
431
Seniors
25.9%
(112)
43.2%
(187)
1.4%
(6)
29.6%
(128)
2.35
433
People with disabilities
29.7%
(128)
22.3%
(96)
1.6%
(7)
46.4%
(200)
2.65
431
Families
26.8%
(114)
49.5%
(211)
1.2%
(5)
22.5%
(96)
2.19
426
New Residents
16.6%
(70)
39.1%
(165)
1.9%
(8)
42.4%
(179)
2.70
422
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Are there currently enough opportunities in Chilliwack in each of the following program categories?
(please circle one number for each line)
answered question
450
skipped question
24
Not
Enough
Enough
Too
Many
Don't
Know
Rating
Average
Rating
Count
Fitness Activities
15.3%
(68)
74.3%
(330)
2.5%
(11)
7.9%
(35)
2.03
444
Outdoor Recreation Programs
26.1%
(116)
56.1%
(249)
1.6%
(7)
16.2%
(72)
2.08
444
Performing Arts (Dance, Music,
Theatre)
16.6%
(73)
61.1%
(269)
4.8%
(21)
17.5%
(77)
2.23
440
Social Activities
28.2%
(123)
49.1%
(214)
1.8%
(8)
20.9%
(91)
2.15
436
Community Special Events
31.9%
(139)
53.2%
(232)
1.1%
(5)
13.8%
(60)
1.97
436
Recreational Sports
17.0%
(75)
66.1%
(292)
2.5%
(11)
14.5%
(64)
2.14
442
Competitive Sports
15.8%
(69)
60.3%
(264)
3.7%
(16)
20.3%
(89)
2.29
438
Fine Arts and/or Arts and Crafts
28.0%
(123)
48.0%
(211)
3.2%
(14)
20.9%
(92)
2.17
440
City of Chilliwack OCP Review 2012-2013
Planning & Strategic Initiatives
January 31, 2013
38
In your opinion are new, expanded or improved recreations or cultural (indoor or outdoor) needed in
Chilliwack? If you have selected "Yes" which types are needed?
answered question
418
skipped question
56
Response
Percent
Response
Count
Yes
47.6%
199
No
52.4%
219
Other (please specify)
Show Responses
110
In the next 30 years the population will increase from 83,000 to 132,000. How important to you are each
of the following?
answered question
470
skipped question
4
Strongly
Agree
Agree
Don't
Know
Disagree
Strongly
Disagree
Rating
Average
Rating
Count
Preserve
Agricultural Land
61.1%
(284)
30.5%
(142)
2.6%
(12)
4.9%
(23)
0.9% (4)
1.54
465
Increase density in
urban areas
29.3%
(134)
45.1%
(206)
9.6%
(44)
11.6%
(53)
4.4%
(20)
2.17
457
Increase
development in
hillsides
15.5%
(71)
30.3%
(139)
14.2%
(65)
27.0%
(124)
13.1%
(60)
2.92
459
Restrict
development to
new areas
10.8%
(48)
21.0%
(93)
21.9%
(97)
34.1%
(151)
12.2%
(54)
3.16
443
Provide land for
27.9%
54.3%
8.0%
7.3%
2.4%
2.02
451
City of Chilliwack OCP Review 2012-2013
Planning & Strategic Initiatives
January 31, 2013
39
In the next 30 years the population will increase from 83,000 to 132,000. How important to you are each
of the following?
industry and jobs
(126)
(245)
(36)
(33)
(11)
Preserve heritage
sites and buildings
36.9%
(170)
36.2%
(167)
12.1%
(56)
11.7%
(54)
3.0%
(14)
2.08
461
Revitalize the
downtown
54.1%
(250)
29.7%
(137)
5.8%
(27)
5.8%
(27)
4.5%
(21)
1.77
462
Provide affordable
housing options
33.5%
(155)
43.2%
(200)
10.8%
(50)
9.3%
(43)
3.2%
(15)
2.06
463
Increase subsidized
housing
22.3%
(102)
27.5%
(126)
24.0%
(110)
19.0%
(87)
7.2%
(33)
2.61
458
Improve air quality
54.9%
(253)
35.8%
(165)
6.3%
(29)
2.4%
(11)
0.7% (3)
1.58
461
Protect streams and
drinking water
76.1%
(353)
20.7%
(96)
1.5%
(7)
1.3% (6)
0.4% (2)
1.29
464
Protect Green
Spaces
69.8%
(324)
23.9%
(111)
3.7%
(17)
2.2%
(10)
0.4% (2)
1.39
464
Make the City
accessible for all
ages and abilities
57.4%
(265)
35.3%
(163)
5.4%
(25)
1.7% (8)
0.2% (1)
1.52
462
Reduce traffic
congestion
40.4%
(184)
43.0%
(196)
10.1%
(46)
5.9%
(27)
0.7% (3)
1.84
456
Encourage transit
use
43.8%
(198)
44.2%
(200)
5.3%
(24)
5.1%
(23)
1.5% (7)
1.76
452
Provide opportunity
for residents to
participate in
community planning
55.1%
(252)
40.5%
(185)
3.7%
(17)
0.4% (2)
0.2% (1)
1.50
457
Other (identify)
50.7%
(35)
5.8%
(4)
42.0%
(29)
1.4% (1)
0.0% (0)
1.94
69
City of Chilliwack OCP Review 2012-2013
Planning & Strategic Initiatives
January 31, 2013
40
In the next 30 years the population will increase from 83,000 to 132,000. How important to you are each
of the following?
Other (please specify)
Show Responses
68
Would you support relaxed zoning regulations to allow secondary suites throughout Chilliwack?
answered question
461
skipped question
13
Response
Percent
Response
Count
Strongly Oppose
6.5%
30
Oppose
9.3%
43
Neutral
19.7%
91
Support
37.1%
171
Strongly support
22.6%
104
Don't know
4.8%
22
City of Chilliwack OCP Review 2012-2013
Planning & Strategic Initiatives
January 31, 2013
41
For commercial development should the City of Chilliwack continue to regulate/review building
design (façade and signage) and colours? (please circle one)
Response
Percent
Response
Count
Yes
56.3%
259
No
31.3%
144
Don't Know
12.4%
57
City of Chilliwack OCP Review 2012-2013
Planning & Strategic Initiatives
January 31, 2013