What To Do If You Have Been The Victim of Identity Theft Report the identity theft to the police or sheriff in the area where you live. Identity theft is usually a felony and charges may be filed against the suspect. Once you have filed a report, ask for a report number. You will need this to help correct your credit rating. Report the identity theft to your financial institution and other creditors. Investigation / Prosecution Identity Theft cases can be difficult - but not impossible - to investigate and prosecute. This is due to: Jurisdiction • Identity Theft is a crime that can be committed over great distances, especially via the Internet. • O ften, the victim(s) and suspect(s) may be in different states or even in different countries. Notify the Social Security Administration regarding fraud with your Social Security Number. Notify DMV if your driver’s license or ID Card was stolen or misused. Identity Theft A Guide to Protecting Your Identity Federal Trade Commission www.consumer.gov/idtheft 1-877-idtheft (438-4338) Contact all three credit bureaus and have a “Fraud Alert” placed in your file. Notify the US Postal Inspection Service if your mail has been stolen. If you are the victim of identity theft, contact the Federal Trade Commission (FTC). You can file a complaint with the FTC online at: www.ftccomplaintassistant.gov/; or call the FTC’s Identity Theft Hotline, toll-free: 1-877-ID-THEFT (438-4338); TTY: 1-866-653-4261; or write: Identity Theft Clearinghouse, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington DC 20580. Here are some other resources for reporting identity theft and protecting your credit history: Close any accounts that have been tampered with. You may be asked to fill out affidavits of fraud or forgery. Your bank or creditor can assist you with opening new accounts. The credit bureaus are required to block information resulting from identity theft. They are also required to block any adverse information on your credit report that results from identity theft. Help for Victims Where to Go For Help Better Business Bureau www.boise.bbb.org/ Time Attorney General’s Office www2.state.id.us/ag/ • M any victims don’t realize they have been victimized until months or years after the crime has occurred. Courtesy of Boise Police Department www.boisepolice.org 208-570-6000 • T his is why it is so critical to check your statements and credit regularly. Ease • Identity theft can be done relatively easily and anonymously. Emergency: 911 Non-Emergency: 377-6790 • T his is why it is so important to be careful with your personal information. November 2010 Introduction Identity theft is one of the most devastating scams a consumer can fall victim to. Because of the nature of the crime, victims often do not realize their identity has been stolen until they are denied credit, turned down for a job or sent a bill for purchases they did not make. By that time, the consumer’s good name and credit history may be ruined. Rebuilding good credit in the aftermath of identity theft can take months or even years. Identity theft occurs when someone uses your personal identifying information – like your name, Social Security number or credit card number – without your permission, to commit fraud or other crimes. Identity theft is the fastest-growing crime in the U.S. Last year alone, more than 9.9 million Americans were victims of identity theft, a crime that cost them roughly $5 billion. We hope you never find yourself as the victim of identity theft. If you do, this brochure should help you regain your true credit history with the least amount of time, cost and effort. How Does Someone Steal Your Identity? Major Credit Bureaus: Equifax P.O. Box 740241 Atlanta, GA 30374 1-800-525-6285 (report fraud) www.equifax.com • C areless sharing of personal information “shoulder surfing.” • B urglary / Theft - from cars, home, workplace, etc. • M ail Theft - both incoming and outgoing mail. • “ Dumpster Diving” - from both homes and businesses. • H ave your checks delivered to your bank instead of your home. • Compter Intrusion via the Internet. • D on’t have your Social Security Number or driver’s license number printed on your checks. • “ Pretexting” - obtaining your information under false pretenses. • Credit Card “Skimming.” • “ Sanitize” or shred any sensitive documents that you would normally throw away. Tips to Avoid Becoming a Victim • R emove your name from mailing lists, Internet sites, etc., call (888-5OPTOUT) 888-567-8688 • N ever share personal information with someone you don’t know or for unnecessary reasons. • H ave a firewall program running anytime you are connected to the Internet. • D on’t carry sensitive identity information (like your Social Security Card) in your purse or wallet. Keep those items secured at home. • P ick-up your incoming mail as soon as possible after delivery. Consider a P.O. Box if this is a problem. • W hen planning your vacation, call the U.S. Postal Service to request a mail hold: 1-800-275-8777, or www.usps.com/holdmail. • N ever place outgoing mail in your curbside mailbox. Use a Postal Service collection box instead. • When traveling or making Internet purchases, use a credit card instead of a debit card. Fraudulent charges are easier to resolve with a credit card. • B e on guard when using the Internet. For practical tips to protect you from Internet fraud, secure your computer and protect your personal information online, visit: www.OnGuardOnline.gov. • S elect intricate passwords for Internetaccessible accounts. Avoid using easily guessed information like your mother’s maiden name, your birth date or your phone number. Combinations of letters, numbers and special characters make the strongest passwords. • D elete all files containing personal information before disposing of a computer. • C arefully review your financial statements on a regular basis for possible errors and/ or fraud. • Check your credit regularly. Experian P.O. Box 9352 Allen, TX 75013 1-888-397-3742 (report fraud) www.experian.com Trans Union P.O. Box 6790 Fullerton, CA 92834 1-800-680-7289 (report fraud) www.transunion.com Your Access to Free Credit Reports The Fair Credit Reporting Act (FCRA) requires each of the nationwide consumer reporting companies – Equifax, Experian and Trans Union – to provide you with a free copy of your credit report, at your request, once every 12 months. The FCRA promotes the accuracy and privacy of information in the files of the nation’s consumer reporting companies. To order, visit www.annualcreditreport. com, call 1-877-322-8228 or complete the Annual Credit Report Request Form (available at www.ftc.gov/credit) and mail it to: Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281.
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