Honor Codes From Honorable Intentions to Honorable Behavior Catherine Finamore Henry, MBA, CIA Society of Corporate Compliance and Ethics 6500 Barrie Road, Suite 250, Minneapolis, MN 55435, United States www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 Definition • An honor code is a set of ideals governing a group. It is based on what constitutes honorable behavior among group members. The use of an honor code depends on the idea that people within the group can be trusted to act honorably. www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 2 1 The Connection Compliance Honor Doing things right Ethics Ethics Doing the right thing Compliance Honor Looking for the right thing to do www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 3 Honorable Intentions www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 4 2 The Dark Side • Ethical misconduct is high and back at pre-Enron levels. • More than half of all employees report personally observing misconduct. • Employees are fearful of retaliation. • Employees are skeptical. • Strong ethical cultures are seen in only nine percent of companies. Source: Ethics Resource Center 2007 National Business Ethics Survey www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 5 The Bright Side • Ethics and compliance programs matter if well-implemented.* • Strong ethical cultures + well-implemented programs decrease risks.* • Values-driven individuals are most successful. • Values-driven companies are most successful. • Cultural capital is the new frontier of competitive advantage. • The culture of an organization reflects the values of its leaders. • Culture can be measured. *Source: Ethics Resource Center 2007 National Business Ethics Survey www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 6 3 Honor Codes and Culture Honor Codes drive aspirational behavior to: • Improve group performance • Build community responsibility • Create a culture that prevents problems www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 7 Discussion • What values or qualities symbolize HONOR to you? www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 8 4 Background • Citizen Honor Codes • Military Honor Codes • Academic Honor Codes • Athletic Team Honor Codes www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 9 Citizen Honor Code (250 BC) • Greek Honor Code – Prowess in battle (prowess=bravery, skill, valor) – Ability to speak eloquently and convincingly – Duty to family and community – Kindness to supplicants – Honor the gods – Loyalty to friends and fellow soldiers – Recognition as an honorable warrior www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 10 5 Military Honor Codes • Evolved in response military needs • Multiple Objectives – Discipline and unity – Civilian trust – Psychology • Woven into the Fiber of the Culture www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 11 Military Honor Codes • Bushido (1000AD) • Chivalry (1200 AD) – Rectitude – Courage – Courage – Justice – Benevolence – Mercy – Respect – Generosity – Sincerity – Faith – Glory – Nobility – Loyalty – Hope www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 12 6 Military Honor Codes - Common Fundamental Values Military Honor Code Value Propositions Bushido Chivalry US Army Rectitude Justice Honor Courage Courage Courage Loyalty Faith Loyalty Sincerity Nobility Integrity Generosity Service Respect Respect Sincerity Nobility www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 13 Military Honor Codes: Hallmarks and Outcomes Hallmarks • Universal value propositions • Community policing • Trust • Public Relations Outcomes • Low crime rate • High public confidence rating www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 14 7 Academic Honor Codes Academic Honor Codes are: • Primarily focused on academic integrity • Written as a commitment statement, not a commandment • Affirmed publicly • Peer enforced www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 15 Academic Honor Codes US Jeffersonian Codes • College of William and Mary, 1736 – “[S]pecial care must be taken of their morals, that none of the Scholars presume to tell a Lie…or do anything else that is contrary to good Manners.” • University of Virginia, 1842 – “I do hereby certify on my honor that I have derived no assistance during the time of this examination from any source whatsoever.” www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 16 8 Princeton University • At Matriculation: “I understand and will abide by the conditions under which the honor system is conducted.” • On Papers: “This paper represents my own work in accordance with University regulations.” • On Exams: “I pledge my honor that I have not violated the honor code during this examination.” www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 17 Academic Honor Code Enforcement and Outcome Enforcement • Student Councils • Range of Consequences – Reprimand – Expulsion – F* (pronounced “f star) • Learning Experience – Offender and Community Outcome • Reduced cheating www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 18 9 Athletic Honor Codes • Tight curfews • High academic standards • Rules of public conduct • Training rules • Singing the alma mater • Walking arm in arm • Acknowledgement of breaches www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 19 Proposition Organizational Honor Codes will drive aspirational behavior to: • Improve group performance • Build responsibility and accountability • Create a culture that prevents problems www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 20 10 A Comparison of Codes Codes of Conduct Honor Codes Focus on behavior that must be avoided Focus on aspirational behavior Handed down to employees by executive management Developed cooperatively by individuals who will subscribe Require strict adherence to the letter of the law Embrace and promote the letter of the law Enforced by high level authority through discipline Enforced by peer group www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 21 Discussion What are honorable corporate values? www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 22 11 Organizational Honor Codes: Hallmarks • Local Ownership – Function – Department – Office – Division • Early Intervention and Community remediation – Peer evaluations – Reviews (Honor Council or Ethics Council) www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 23 Translation into Corporate Environment • Not for every situation • Foundation must be in place • Corporate culture must be ready www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 24 12 Program Development Levels Sustainability Development Levels Transformation for Foundation Compliance & Ethics Programs Foundation Foundation level programs set the basis for establishing a healthy organizational culture and preventing, detecting and resolving legal and regulatory compliance violations. The behavioral focus is on compliance and the business focus is on the organization (people, profit & process). Transformation Transformation level programs support a shift from a compliance focus to a compliance and ethics focus. The behavioral focus is on compliance and ethics promoted by values-based leadership. The business focus is on the organization and primary stakeholders (customers, suppliers, investors/financiers, communities in operating area). Sustainability Sustainability level programs foster aspirational behavior and contribute to the organization’s continued success. The behavioral focus is on compliance, ethics and honor, collaboration and meaning - all promoted by valuesbased leadership. The business focus is on the organization, primary stakeholders and secondary stakeholders (special interest groups, media, government, competitors, consumer advocates, global society). ©2008 SmartPros Legal & Ethics, Ltd. www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 25 Tips • Make sure the organization is ready • Do not develop the Honor Code under pressure • Identify common values among group members • Identify group behaviors that constrain performance • Identify behaviors that strengthen performance • Write specific, enforceable rules • When someone breaches the code, “call it” www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 26 13 Sample Honor Code Shared Values Code •Accountability 1. Be loyal to the group. •Home/work balance 2. Share all proposals. •Cooperation 3. Ask for help, share the credit. •Efficiency 4. Lend a hand to help teammates. •Loyalty 5. Be on time for all meetings. 6. Own your actions, don’t place blame on others. 7. Acknowledge breaches in the code. www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 27 www.corporatecompliance.org | +1 952 933 4977 or 888 277 4977 28 Questions 14
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