IEE project Contract N°: IEE/12/856/SI2.644759
PRO-E-BIKE
Promoting the use of electric bicycles and scooters for delivery
of goods and passengers in the urban area
EXPERIENCE WITH THE USE OF
E-BIKES / E-SCOOTERS
COMMON REPORT
W P 4 , D .4 .1 .
Author:
Razvojna agencija Sinergija,
M. Toplice, Slovenia
July 2015
Pilot company: EROSKI,
Ibiza, Spain
Pilot company: PUURLAND,
Ibiza, Spain
Pilot company:
RETIREMENT HOME SV. FRANE,
Zadar, Croatia
Pilot company:
ECOBIKE COURIER,
Genoa, Italy
2
TABLE OF CONTENTS
1
INTRODUCTION OF PROJECT PRO-E-BIKE
4
2
INTENTION OF THE DOCUMENT
5
3
PRESENTATION OF FINDINGS BY COUNTRIES AND PILOT COMPANIES
6
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
4
EIHP, Croatia ................................................................
................................................................... 6
ITENE, Spain ................................................................
................................................................... 8
POLIEDRA, Italy ...............................................................
............................................................... 9
MOBYCON, Netherlands ..................................................
.................. 10
EAST SWEDEN ENERGY AGENCY, Sweden..........................
Sweden.......................... 12
RAZVOJNA AGENCIJA SINERGIJA, Slovenia ....................... 14
OCCAM, Portugal ............................................................
............................................................ 16
IST, Portugal ................................................................
.................................................................. 17
CONCLUSIONS: Identifications of positive and negative aspects
.
18
5
CONCLUSIONS: Proposed Improvements
19
6
SUMMARY
20
3
1
INTRODUCTION OF PROJECT PRO-E-BIKE
PRO
BIKE
The PRO-E-BIKE
BIKE project promotes electric bicycles and electric scooters (common name
“E–bikes”),
bikes”), for delivery of goods and passenger transport among private and public
bodies in European urban areas. The main targett groups are delivery companies,
companies
companies
nies that deliver their products or services (eg. fast food, healthcare...) and
public administration in various pilot cities. By using these clean and energy efficient
vehicles as an alternative to fossil fuel powered vehicles,
vehicles pilot companies are expected
to set a positive example in urban mobility.
Project objective
o replacement of conventionally fuelled vehicles within target groups with Ebikes;
o E-bike market uptake;
o development of policies that stimulate wider usage of E-bikes
E bikes in urban
transport .
Project activities
E bike technology (pilot projects);
o testing and analysing Eo building understanding and raising confidence in E-bike
bike technology among
target groups;
o organisation of info days in pilot cities for promotion of E-bikes;
E
o creation of favourable conditions
co
for market development;
o setting up a platform for manufacturers, distributors and potential E-bike
E
users;
o extensive national and international dissemination;
dissemination
o collaboration with other EU project with similar goals.
goals
Major outputs & expected results
o identification of best practice examples
o increased investment in and usage of electric bicycles and scooters (E-bikes)
(E
for delivering goods and for services in 25 delivery companies or public
administrations
o development of policies in the form of action plans and strategies for 8 pilot
cities regarding the incorporation
incorporatio of E-bikes into city transport strategies
o creation of an E-bike
bike business simulation tool for companies and public bodies.
This tool will enable potential users to estimate costs and benefits of
introducing E- bikes into
to their business. The tool will be presented to delivery
companies in project countries.
o creation of business models for E-bikes
E bikes (for transport of passengers, goods
transport and mixed transport).
transport)
The sole responsibility for the content of this publication
publicat
lies with the authors. Itt does not necessarily
reflect the opinion of the European Union. Neither the EASME nor the European Commission are
responsible for any use that may be made of the information contained therein.
therein
4
2 INTENTION OF THE DOCUMENT
This document contains useful information for successful long-term
long term implementation
in the field of electro-mobility,
mobility, specifically regarding electric bicycles and scooters for
the delivery of goods and people.
The key questions answered by pilot companies in this document:
document
o What type of e-bike/e
bike/e-scooter have you tested?
o What was the purpose of use of e-bike/e-scooter
scooter in pilot company?
o What where the main Advantages / Benefits of use?
o What where the main Disadvantages / Weaknesses?
o Will pilot company continue using e-bike/e-scooter in future?
The findings and conclusions of pilot companies that have tested the e-bike / escooter to carry out their daily business activities are important for the reader
(potential future user of e-bike)
e
as they highlight the advantages and
disadvantages of using e-bikes.
bikes.
5
3
PRESENTATION OF FINDINGS BY COUNTRIES AND PILOT COMPANIES
3.1 EIHP, Croatia
Pilot company
Tested
e-vehicles
The purpose
of use
Advantages / Benefits
Disadvantages / Weaknesses
Continued use
of e-bikes/e-scooters
in pilot companies
CROATIAN
POST,
Zagreb,
Croatia
1x e-bicycle
1x e-tricycle
1x e-scooter
Delivery all kinds of
letters and packages
They were very satisfied with
the use of e-bikes. E-scooters
were OK, but because of the
high price, future usage is not
feasible.
Using e-bikes is financially infeasible,
as e-bicycles cost 5.500 EUR.
In order to use e-tricycle, a few
changes will have to be made to the
vehicle
The company was satisfied
with the electric bicycles
and intends to buy 180
new Krpan e-bicycles for
further use (current fleet
has 2300 scooters).
CITY EX,
Zagreb,
Croatia
2x e-bicycle
1x e-scooter
Delivery all kinds of
letters and packages
Useful as a replacement or
help in areas that cannot be
covered using standard
bicycles
Because of the lengthy daily route of
postmen (80 km) and high price (5
500 EUR) the use of e-bicycles is
infeasible
They decided not to
continue to use e-bikes.
DHL,
Zagreb,
Croatia
2x e-bicycle
1x e-tricycle
Delivery all kinds of
letters and small
packages
They find the tested evehicles very useful for small
distances (a few km per day)
within town center.
E-bikes required a long time for staff
reorganization.
They were satisfied and
will continue to use the ebicycles in future.
COMMUNAL
INSPECTORS,
Zadar,
Croatia
1x e-bicycle
1x e-scooter
Carrying out
inspections
Use for small distances (9 km
per day) in town center
E-bicycles are not useful in winter.
E-scooters were OK, but beacuse of
their imited range (they are
particulalry difficult to use in hilly
areas) they are not suitable for all
parts of town.
Because of the high price,
they will not use escooters in future, but
they will continue to use ebicycles.
Delivery of food, drinks,
tobacco products to
clients to home with e
ebicycle.
Delivery off food for the
clients who live all
around city Zadar.
Delivery of tobacco products
with e-bicycle was successful
No weaknesses identified.
They are very satisfied
with e- bicycles and will
continue to use them in
future.
They were very satisfied with
use of e-tricycle.
No weaknesses identified.
They will continue to use
e-tricycles. Nurses visiting
clients in the city will start
using e-bikes.
1x e-bicycle
Social care service
Satisfied with use of e-bicycle.
It is also in line with the new
policy to make the city a
green city.
E-bicycle could not be used in winter
because of poor conditions
They will continue to use
e-bicycles and buy a few
more.
UTILITY
COMPANY FOR
WASTE
COLLECTION,
Zadar,
Croatia
e-bicycle
Waste collection
Satisfied with use of e-bicycle.
No weaknesses identified.
They are satisfied and will
continue to use e-bicycles.
EIHP,
Zagreb,
Croatia
1x e-bicycle
EIHP is a research
company. Company
employees use e--bikes
instead of company
cars to attend meetings
and carry out tasks in
Zagreb
Useful for travel in city centre,
good image and example for
other non-delivery companies
Due to cold weather, e-bikes
bikes were not
used in winter time. Throughout the
rest of the year they were used almost
every day.
They will continue to use
e-bicycles
TABACCO SHOP,
Zadar,
Croatia
1x e-bicycle
RETIREMENT
HOME SV.
FRANE,
Zadar,
Croatia
1x e-tricycle
SOCIAL CARE
SERVICE,
Lipik,
Croatia
7
3.2 ITENE, Spain
Pilot
company
Tested
e-vehicles
The purpose
of use
ENCICLE,
Valencia,
Spain
1x e-cargo
tricycle
Deliveries from ecommerce with the
company E-makers
makers in
Valencia, as main client.
EROSKI,
Ibiza,
Spain
1x e-cargo
tricycle
Delivery of various goods
and merchandise
SD
LOGISTICA,
Valencia,
Spain
1x e-cargo
tricycle
Company makes home
deliveries from the
Mercado-central
central of
Valencia.
Advantages / benefits
Low Maintenance: 1,5
hours per month
Importance of driving style
for battery autonomy
Better access and no timeslot restrictions
More efficient and faster
delivery compared to vans
Company image: good
feedback from clients
Disadvantages /
weaknesses
Continued use
of e-bikes/e-scooters
in pilot companies
After the pilot trial, the feedback
from the company was very
positive. They decided to buy the
e-cargo tricycle.
They decided to keep using the
e-cargo tricycle without funding
for at least another six months.
They decided to keep using the
e-cargo tricycle without funding
for at least another six months.
8
3.3 POLIEDRA, Italy
Pilot
company
Tested
e-vehicles
The purpose
of use
Advantages / benefits
The e
e-scooter performances were really good
and the driver saved around 25 € per week on
fuel costs
costs. The e-scooter is perfect for
promoting and giving visibility to the company.
The e
e-cargobike is perfect for promoting and
giving visibility to the company. The goal of
market enlargement has been completly
achieved.
TNT GLOBAL
EXPRES,
Genoa,
Italy
ECOBIKE
COURIER,
Genoa,
Italy
1x escooter
Delivery of letters
and small parcels in
the city of Genoa.
1x ecargobike
Delivery of parcels
and bulky boxes
GRAFICA KC,
Genoa,
Italy
1x ecargobike
Delivery of printed
materials to their
customers
GLS,
Milan,
Italy
4-6x ebicycle
Delivery of letters
and small parcels
The traditional van has been almost completely
replaced with e
e-cargobike.The e-cargobike is
perfect for promoting company and fits well
with the mission of the company of being an
ecological print shop.
Considering fuel/electricity costs, maintenance
cost, insurance and salary for drivers, the
results have showed that the average cost for
each delivery made by e-bike is around 25%
lower than for those made by van. E-bikes
have been faster, more effective and less
polluting, providing benefits for both citizens
and delivery companies. Furthermore e-bike
usage improved the image of the company.
The 4-6 e-bikes completely replaced the two
traditional vans
Disadvantages /
weaknesses
Numerous
malfunctions
Continued use
of e-bikes/e-scooters
in pilot companies
The company will not use the escooter in future.
No weakness
The e-cargobike is still in use.
The company also bought an evan in order to make deliveries
outside the city of Genoa.
When it is raining,
it is not easy to
drive a fully loaded
e-cargobike
downhill.
A new node (the ee
bikes warehouse)
needs to be added
in the logistic
chain. Some
additional logistics
s
issues also need to
be taken into
account.
The company will continue using
e-cargobike for deliveries.
The company is still using ebicycles for the delivery. E-bikes
have been so effective that the
companied decided to start up a
platform completely dedicated to
fully electric vehicles (12 e-vans
and 6 e-bikes).
9
3.4 MOBYCON, Netherlands
Pilot
company
DHL,
Almere and
Utrecht,
Netherlands
Tested
evehicles
2x
ecargobike
The purpose
of use
Advantages / benefits
Disadvantages /
weaknesses
Delivery of
goods in small
packages (max.
shoe box size).
Reduction
eduction of emissions, cost savings,
efficiency and productivity of logistics
processes, quality of service, company
image improvement, low energy
consumption, low regulation and easy
access to any locatio
location.
Malfunctions with batteries.. It
is extemely important to have
hav a
reliable supplier with good
follow-up maintenance and
repair services.
Maintenance,
aintenance, limited range,
etc. The mechanic came across
technical malfunctions,
punctures, broken gears or
engine issues after 2 years of
usage. Limited loading capacity
is also a problem
Bad weather conditions are a
barrier to the use of bicycle
delivery. Small technical issues
occurred especially with the
engine. The bicycle producer
needed to be replaced it 2
times.
MARLEENKOOKT,
Amsterdam,
Netherlands
2x
ecargobike
Delivery of
meals to their
local clients.
Speed,
peed, efficiency, sustainability, etc.
The company considers the usage of E
ECargobikes as financially worth
worthwhile
due to the flexibility the bikes offer in
urban areas and the good publicity the
bikes create.
PUURLAND,
Arnhem,
Netherlands
1x
ecargobike
Delivery of
meals to their
local clients.
Efficient transport in urban areas, low
emissions caused by the s
service,
comfort for the rider, corporate s
social
Responsibility enhancement for the
company. The owner of the business
pointed out the huge publicity spin
spin-off
and the large media attention he got
thanks to his e
e-cargobike. Compared to
an (electric) car, the owner of the
business says an e
e-cargobike allows 4
times more delivery (regardless of
workforce) since an e
e-cargobike is
more or less 4 times less expensive
than a (electric) car and maintenance
requires much less effort
Continued use
of e-bikes/e-scooters
in pilot companies
The company is satisfied with
e-cargobikes and is willing to
make some further tests.
They plan to overcome new
challenges with a four-wheel
e-bike and envision to test
the delivery of heavier goods
and to cover longer distances.
The company is satisfied with
e-cargobikes and plans to buy
more e-bikes.
The owner of company
refused to consider delivering
his meals on anything other
than an e-cargobike. In case
of company growth, he will
consider getting a new ecargobike.
10
BSO
STRUIN,
Nijmegen,
Netherlands
2x
e-cargobikes
SUBWAY,
Heerhugowaard,
Netherlands
1x e-bicycle,
1x e-scooter
e-cargobikes
used for
transport of
children
Delivery of
sandwiches
Sustainability, speed, image, etc.
Technical
echnical malfunctions, limited
range
Struin is definitely willing
to keep transporting
children on e-bikes
Reduced emission, increased CSR,
increased service quality, flexibility
and accessibility. Couriers are as
positive as the manager about the
use of e-modes. The e-bike and the
e-scooter provide different services
according to distances needing to be
covered and the size of the order
per journey. The 2 modes
complement each other and help
run logistics in a smooth and
comprehensive way.
Some technical problems
(battery life decreasing quickly)
have been encountered with
the e-scooter. The
manufacturer had considerable
difficulty solving them.
The company will continue
to use the e-bike and the
e-scooter.
11
3.5 EAST SWEDEN ENERGY AGENCY, Sweden
Pilot
company
Tested
evehicles
The purpose
of use
Advantages / benefits
Disadvantages /
weaknesses
Continued use
of e-bikes/e-scooters
in pilot companies
HOME CARE
SERVICE
ATVIDA-BERG,
Atvidaberg,
Sweden
4x
e-bicycle
The company provides
s home
care service for elderly and
disabled people still living at
home, which is equal to
delivery of service (cleaning,
clothing, purchase, personal
care, food distribution, etc.
The e-bikes have become a
natural mode of transport for
shorter distances
Flat
lat tires, broken pedals,
lack of will to use e-bikes
bikes
during winter time, etc.
The organisation decided to buy
the bikes after the testing
period. They will continue to use
the e-bikes from the project in
their daily work.
HOME CARE
SERVICE
YDRE, Ydre,
Sweden
4x
e-bicycle
The e-bikes have become a
natural mode of transport for
shorter distances
Flat tires, inability to use
e-bikes during winter
time, etc.
The organisation decided to buy
the bikes after the testing
period.They will continue to use
the e-bikes from the project in
their daily work.
HOME CARE
SERVICE
KINDA,
Kindra,
Sweden
4x
e-bicycle
The company provides
s home
care service for elderly and
disabled people still living at
home, which is equal to
delivery of service (cleaning,
clothing, purchase, personal
care, food distribution, etc.
The company provides
s home
care service for elderly and
disabled people still living at
home, which is equal to
delivery of service (cleaning,
clothing, purchase, personal
care, food distribution, etc.
The e-bikes have become a
natural mode of transport for
shorter distances
Flat tires, inability to use
e-bikes during winter
time,etc.
The organisation decided to buy
the bikes after the testing
period.They will continue using
the e-bikes fro the project in
their daily work.
12
HOME CARE
SERVICE
MOTALA,
Motala,
Sweden
4x
e-bicycle
The company provide
provides
home care service for
elderly and disabled
people still living at
home, which is equal to
delivery of service
(cleaning, clothing,
purchase, personal care,
food distribution, etc.
The e-bikes have become a
natural way of transport for
shorter distances
Flat tires, inability to use
e-bikes during winter
time,etc.
The organisation decided to buy
the bikes after the testing
period.
They will continue using the ebikes fro the project in their daily
work.
HOME CARE
SERVICE
IALERIS,
Ialeris,
Sweden
4x e-bicycle
The company provide
provides
home care service for
elderly and disabled
people still living at
home, which is equal to
delivery of service
(cleaning, clothing,
purchase, personal care,
food distribution, etc.
The e-bikes have become a
natural way of transport for
shorter distances
Problems with
documentation of the use
of the e-bikes, even
though we prepared a
special easy-to-use
use sheet
for the employees to fill
in every time they used
an e-bike.
The organisation decided to buy
the bikes after the testing
period.They will continue using
the e-bikes fro the project in
their daily work.
13
3.6 RAZVOJNA AGENCIJA SINERGIJA, Slovenia
Pilot
company
Tested
evehicles
The purpose
of use
Advantages / benefits
Disadvantages / weaknesses
Continued use
of e-bikes/escooters
in pilot
companies
Price of e-bikes
bikes is quite high,
Maintenance costs are
moderate, except for
malfunctions related to engine
failure or battery replacement,
which account for a large
proportion of the maintenance
cost. In very cold weather, the
battery discharges faster
The bike was not used in case of
bad weather, eg.rain.
eg.
E-bikes
are not well-suited
suited to covering
large distances
They will
continue to use
e-bicycle in the
future.
POŠTA
SLOVENIJE,
Maribor,
Slovenia
1x ebicycle
Delivery of all kind of letter
letters.
Slovenian Post (Pošta Slovenije) is
the largest company in Slovenia
Slovenia.
The company provides high quality,
competitive and reliable postal and
logistics services.
Fuel cost savings and logistical
advantages such as stability,
endurance, customers are
satisfied in the morning because
delivery is quiet and unobtrusive
compared to other vehicles
ČISTA
NARAVA,
Tešanovci,
Slovenia
1x ebicycle
Keeping the environment clean,
maintenance of public areas,
maintenance of public cemeteries,
etc.The
The Čista Narava company can
only use e- bikes for certain
activities (e.g. picking up litter from
bicycle paths, arranging patches at
regional roads, registering the
quantity of used water on a specific
area) that are not very profitable
and thus justify the purchase of an
e- bike.
E- bike is an adaptable vehicle,
mainly for short distances. It is
easy to manage and the trailer
that is attached to the e-bike
allows it to transport larger
quantities.
BISTRA
1x e-
Transporting lunch, food
E- bicycles were used for 5-
The e-bike
bike was not used in bad weather,
weather
They
decided not
to continue
using ebicycles
They decided
14
HIŠA
Martjanci,
Slovenia
bicycle
and other household
needs.
T-LOTUS,
Slovenia
1x ebicycle
KRATOCHW
ILL Murska
Sobota,
Slovenia
1x ebicycle
The company use e-bikes
mostly for the transfer of
paint and varnishes to
their customers in 5 km
radium.
Delivery of pizzas, lunches
and brunches around the
local area of Murska
Sobota
BIROPROD
AJA,
Murska
Sobota,
Slovenia
3LAN,
Murska
Sobota,
Slovenia
1x ebicycle
Delivery of office material
1x ebicycle
For the transport in the
city and for the delivery of
repaired computers,
printers and other
equipment
SENPO,
Ljutomer,
Slovenia
1x ebicycle
Transport of certain parts
of furniture and measuring
of kitchens nearby.
kilometer journeys and quick
and safe trips to the store. The
e-bike is equipped with two
bags. This was a big help in
increasing the amount
transported
Very useful for short distances.
Easily measurable savings.
Especially in the hilly part of
Prlekija, e-bikes are a very
attractive option.
Fuel cost savings
e.g. rain and snow, which is very common
from September onwards
not to use ebicycle in
future.
Weather
eather conditions disturbed the testing
period.
They decided
not to use ebicycle in
future.
The restaurant is located about 2 km from
the centre of the town, which is a big
enough distance for the food to get cold.
Some orders had to be rearranged.
rearranged The
company had to decide which orders to
take by car or by e- bike.
In case of rain they did not use e-bikes,
because the office material was not entirely
safe. Travel via e- bike takes much more
mor time
than traveling by car.
They decided
not to use ebicycle in
future.
E- bikes were very useful when
used for transport in the city and
for the delivery of repaired
computers, printers and other
equipment
The company often has to organise journeys
that are longer than 60 km, so they could
not use e-bikes.. They also didn't use e-bikes
in cases of bad weather, mainly because the
computer equipment would be damaged.
They decided
not to use ebicycle in
future.
E-bicycle was an excellent tool for
transporting small things, but not
bigger items
Bigger parts of furniture were not
transported with e- bikes and in case of bad
weather, the bike was not used.
They decided
not to use ebicycle in
future.
They decided
not to use ebicycle in
future.
15
3.7 OCCAM, Portugal
Pilot
company
Tested evehicles
The purpose
of use
Advantages / benefits
Disadvantages / weaknesses
CAMARA
MUNICIPALITY
OF TORRES
VEDRAS,
Torres Vedras,
Portugal
2 x ebicycle
1 e-bike
bike was used by
one employee to
delivery internal
mail/documents to
the local schools
every day:
1 e-bike
bike was placed
in a pool system, to
be used by the
employees in travel
for local meetings,
services, etc.
The e-bike used in the
pool system presented as
a positive experience.
The e-bike contributed to
the emission and energy
consumption reduction in
the municipality,
addressed social
responsibility aspects and
contributed to the
increase of the
municipality productivity
and process efficiency.
It is difficult to motivate the employees to use it
instead of the car.
There were a few technical problems,
problem e.g., when
charged but not being used, the battery shuts off
and the e-bike does not work, making it
necessary to call maintenance.
The weather conditions were also a barrier to the
use of e-bikes.
SMAS,
Torres Vedras,
Portugal
1 x escooter
The e-scooter was
used to perform
some of the counter
readings of water
distributed in the
county, thus avoiding
the use of a
conventional car or
normal scooter on
some of the routes.
The e-scooter was a good
solution for shorter
distances. It also
contributed to the
emission and energy
consumption reduction in
the company, while
addressing the issue of
social responsibility
In general the experience
perience was not very positive.
The e-scooter was used on urban routes where the
distances were smaller. However in many
situations, the driver had to take the e-scooter
e
with him along the street, starting and stopping for
very short distances. This caused the battery to
loose its autonomy very fast, forcing the driver to
return to the services on foot,, since he could not
charge the battery anywhere else.
else
Another
negative factor is that due
ue to the weight of the
batteries, the e-scooter
scooter is heavier than a regular
scooter.
Continued use
of e-bikes/escooters
in pilot
companies
E-bikes will be
used in future
as the
municipality has
a bike rental
system in the
city.
They decided
not to use escooter in the
future.
16
3.8
Pilot
company
IST, Portugal
Tested
e-vehicles
The purpose
of use
Advantages / benefits
CAMISOLA
AMARELA,
Lisbon,
Portugal
1x ecargobike
1x e-scooter
E-cargobikes were used
in cycle logistics and e
escooters
s were used for
deliveries to the
outskirts of the city
MARUJO
RESTAURANT,
Oporto,
Portugal
1x e-scooter
Delivery of meals at
home
The introduction of an escooter allowed the company
to:
- replace some services by
bike, running longer
distances in a shorter time;
- increase their services
while respecting the initial
concept (ecologic deliveries).
Regarding the e-cargo-bike,
the experience has been very
positive. The electric support
of the cargo bike provides
more efficient deliveries,
reliability and confort.
The introduction of an escooter improved the image of
the restaurant. Moreover, with
the introduction of an e-scooter
they started a new service of
home deliveries to their regular
customers.
Disadvantages /
weaknesses
Continued use
of e-bikes/e-scooters
in pilot companies
Initially, the e-scooter
was used in deliveries to
the outskirts of Lisbon.
However, the low
autonomy of the battery
along with high recharge
periods was not feasible.
The main disadvantages
were high recharge time
(3 to 6 hours), high
purchase cost, and few
safe parking spots in the
city.
They will continue to use
e-cargo-bike in the
future.
Since the pilot started
tarted less
than 1 month ago, there is
no weaknesses to report
yet.
They will continue to use
e-scooter in the future.
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4 CONCLUSIONS : Identifications of positive and negative aspects
EXPERIENCE WITH THE USE OF E-BIKES/E-SCOOTERS
POSITIVE ASPECTS (ADVANTAGES/OPPORTUNITIES)
NEGATIVE ASPECTS
(CHANLLENGES/BARRIERS)
o Bigger visibility of the pilot company and their products/services among
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
customers in the local environment
Corporate Social Responsibility enhancement for the company
Cost savings
Easy access to any location in urban areas
Efficiency and productivity of logistics processes
Emission reduction
Good feedback from clients – company image improvement
Green image
Increased service quality, flexibility and accessibility
Less polluting than cars
Low energy consumption
Low maintenance
More efficient and faster delivery compared to vans in the city center
Offering a new service to customers - increasing the competitiveness and
attractiveness of the existing offer
Promotion of company - great way to achieve market enlargement
Sustainability
o Lack of adequate charging stations
o Limited use because of limited range
which decreases in hilly areas – not
suitable for every part of the
urban/rural area
o Negative attitude of employees towards
the use of e-bikes/e-scooters
o Technical problems, malfunctions (e.g.
batteries, flat tires, broken pedals, etc.)
o The low autonomy and long period of
battery recharge that do not allow
deliveries in the outskirts of the city or
over longer distances in rural area
o Weather conditions (bad conditions in
using in winter time)
o Weight of e-bike/e-scooter
5 CONCLUSIONS : Proposed Improvements
EXPERIENCE WITH THE U
USE OF E-BIKES/E-SCOOTERS
PROPOSED IMPROVEMENTS :
o
o
o
o
o
o
o
o
Manufacturers
anufacturers should provide a second battery in case of rapid discharge.
Purchase cost of the e-bike
bike is considered too high compared to
o the cost of a regular scooter.
One pilot company recommends
ecommends more subsidies for e
e-bike purchase.
E-bike is too heavy
avy and requires some time for adapt
adaptation by users.
Local authorities can speed up adoption of E
E-bikes by providing subsidies for employment for daily
transport to work.
It would be good to modify the e
e-bike
bike for the transportation of food and to equip it with a thermo
container to keep food warm.
Refrigeration should also be available
The bike could be redesigned to transport bigger items of furniture
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6 SUMMARY
The use of e-bikes and e-scooters by pilot companies has, in most cases, elicited a
positive response, as evidenced by the results. Because of the numerous benefits,
the majority of the pilot companies have decided to continue using e-bikes / escooters in the future.
The electric vehicles tested by pilot companies were:
o
o
o
o
e-bicycles (in most cases),
e-tricycles
e-scooters
e-cargobikes.
The type of electric vehicle(s) tested was chosen based on the activities,
enterprises or services done by the various companies.
In most cases, the pilot companies were involved in the delivery of various goods,
letters and small packages, food, tobacco products, office materials, and specific
services (home care services for elderly and disabled people living at home).
The pilot companies have identified and recognized the advantages and benefits of
using e-bikes and e-scooters for their companies, their business, their customers
and for the environment in which they carry out their business. According to the
various companies, the key benefits/advantages were:
o
o
o
o
cost savings,
better quality of provided services,
good feedback from clients,
promotion of pilot company.
Out of the 38 participating pilot companies testing e-bikes and e-scooters as a
means to carry out daily deliveries (materials, food and other services), 27
companies (71%) decided to continue using e-bikes and e-scooters in the future.
11 companies (29%) decided not to continue using e-bikes/e-scooters.
IEE project Contract N°: IEE/12/856/SI2.644759
The sole responsibility for the content of this publication lies with the authors. It does not
necessarily reflect the opinion of the European Union. Neither the EASME nor the European
Commission are responsible for any use that may be made of the information contained
conta
therein.
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