Get the Danish workstyle with CONCARE IT
Concare IT functions within four established areas of business Outsourcing, CRM, Microsoft Solutions
and Retail IT.
We are one of the TOP 100 list of the best Danish IT companies in 2015 made by Computerworld. We
are also proud to be Gold Partner Microsoft and Platinum SuperOffice CRM Partner. Concare IT has
been appointed as the Best CRM Supplier in Denmark. Our Polish team consists of 150 experienced
administrators, programmers and consultants having filed experience in different industries.
This is our profile and our achievements. But what about daily workstyle in Concare IT?
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8 different languages can be heard in the kitchen during morning coffee break and we can speak
in 20 different languages
We conduct international projects so some of us travel often
All our energy and passion is centered around optimizing business processes
Do you want to create our company with us? If you say YES, just JOIN US.
IT CUSTOMER SUPPORTER with German
Workplace: Warsaw Office
JOB DESCRIPTION:
As 1st line Customer Supporter you will be responsible for technical support. You will have an opportunity
to conduct various 1st line support tasks within our key client’s customers by processing and prioritizing
customer inquiries in accordance with agreed processes and service level targets in terms performance
together with 2nd, 3rd line and third parties. Support is provided remotely in a user-friendly and
professional manner.
DESIRED SKILLS AND QUALIFICATIONS:
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Fluency in German and English allowing proficient business communication;
Professional experience in Customer Care area - service minded;
IT competencies or knowledge – nice to have;
Willingness to improve knowledge and experience in IT area’s;
Willingness to participate in shift work system;
Effective listening and problem solving skills.
WE OFFER:
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Attractive financial compensation;
Full-time, direct-hire opportunity;
Certifications: ITIL or/and Microsoft;
Benefits package;
Best market standards;
Opportunity to personal development;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits 
If you feel that you meet our expectations and are interested in meeting with our team and see our
office, please send us your CV via below link