2017 Girl Scout Cookie Program
TABLE OF CONTENTS
3. January 2017 Calendar of Events
4. February 2017 Calendar of Events
5. March 2017 Calendar of Events
6. April 2017 Calendar of Events
7. STEP 1. cOOkie BaSics
• The Girl Scout Promise and Law
• Who Can Participate in the Cookie Program?
8. What Does it Take to be a Troop Cookie Manager?
•What Does a Troop Cookie Manager Need?
•Troop Cookie Manager Learning Opportunities
9. Safety Guidelines
10. Where Can I Find More Helpful Information?
•Who Can I Contact for More Help?
11. What is This Year’s Program Theme?
•How Much is a Box of Girl Scout Cookies?
12. How the Cookie Crumbles
•NYPENN’s Sales Goal
13. Step 2. eXciTE & eNcOURage YouR GiRLs
•5 Skills for Girls
14. Meet our Newest Cookie!
15. How is the Per Girl Average (PGA) Calculated?
•Proceed Levels
•Older Girl Opt-Out (C/S/A Only)
16. Troop Bonus Time!
17. Girl Inspired Rewards
•Cookie Dough Certificates
•How Can my Girls use their Cookie Dough?
18. Celebrate with Earned Patches
19. Step 3. HosT a GirL aNd pAreNT mEEtiNg
20. Note Page - 100 S’more Ideas!
21. What is the Digital Order Card (DOC)?
22. How Does the DOC work?
23.
24.
25.
26.
27.
28.
29.
30.
31.
32.
33.
34.
35.
36.
37.
38.
TABLE OF CONTENTS - CONTINUED
Step 4. TiME tO PlaCe aN iNiTiAL OrDEr!!!
•How to Submit your Initial Cookie Order (I/O)
•Need Cookies for your Booth Sales?
How to Submit your Initial Order Rewards
Step 5. TiME tO pICk up YouR cOOkies!!!
•Initial Order Deliveries and Pick Ups
•Cookie Problems?
•Product Complaints
Work with your SUCC for Delivery Information
Step 6. hOw tO SeLL MoRE cOOkies & ReaCH GoALs!
•Council Gift of Caring (CGOC)
•Troop Gift of Caring (TGOC)
Selling Tips
Booth Sale Rules and Regulations
•Girl Scout Booth Sale Ratios
•SU/Troop Booths in eBudde
•Credit Cards at Booth Sales
eBudde Booth Scheduler for NYPENN Sponsored Booths
•How to Sign-up for a Booth Location in eBudde
Step 7. hOw tO gET MoRE cOOkies???
•Need More Cookies?
•Pending Cupboard Orders
Too Many Cookies?
Step 8. ReSPonSiblE MoNey ManAGeMent
•Payment Policy
•ACH Debit Schedule
NYPENN Check Policy
•Parent Collection Policy
Step 9. cLoSinG oUt ThE ProGRam
•How to Assign Cookies & Submit your Final Reward Order
Step 10. CeLeBratE yOUR AcHieVeMenTS!
Here are Some Amazing Experiences to use Troop Proceeds on!
Note Page - Goals....
3
4
29
21
28
20
19
26
27
National
GS Cookie
Weekend
14
13
12
22
15
8
1
27
20
13
COOKIE
PROGRAM
STARTS!
6
Friday
28
21
Cookie
Convention
Check our
website for
more details!
14
7
Saturday
23
16
cookie and
reward order
in eBudde by
11:59pm
24
National
GS Cookie
Weekend
17
Goal Getter
cards to cont.
taking orders.
3
9 Troop Initial 10 Give Girls
2
Friday
25
National
GS Cookie
Weekend
18
11
4
Saturday
eBudde Booth Scheduler opens at 7pm on
1/18, 1/21 and 1/24!
Check out page 30 and upcoming eBlasts
for more information!
26
19
12
5
Wednesday Thursday
25
18
11
4
Wednesday Thursday
Dates and information subject to change without notice.
Check www.gsnypenn.org/cookies often.
Stay in contact with your SUCC for information.
Check your email for regular eBlasts!
Email questions to [email protected]
Tuesday
6
7
31
24
17
5
February
Monday
30
22
Sunday
16
NYPENN
CLOSED
MLK DAY
23
15
girls to set up
their online site!
Emai function
starts 1/13
9DOC opens for 10
8
January
3
Tuesday
2
Monday
1
Sunday
5
6
20
27Troop Final
19
26
Monday
Sunday
10
17
24
9
16
23
Last day to stop
FINAL ACH PULL.
See page 33
for more info
3
2
April
reward order
in eBudde by
11:59pm
COOKIE
PROGRAM
ENDS!!
And last day of
Booth Sales!
stop 50% Initial
Order ACH PULL.
See page 33
for more info
13Last day to
12
March
6
Monday
5
Sunday
25
18
11
4
Tuesday
28
21
14
7
1
2
Wednesday Thursday
3
30
23
50% of
INTIAL ORDER
See page 33
for more info
16 ACH PULL
9
26
19
12
5
27
20
13
FINAL
ACH PULL FOR
REMAINING
COOKIE
BALANCE
6
Wednesday Thursday
29
Start assigning
cookies to your
Girls in eBudde!
22
15
8
28
21
14
7
31
24
17
10
Initial Order Cookie Delivery Week 2/27-3/4
Check with your SUCC and Council eBlasts
for specific pick-up/delivery information!
Tuesday
Friday
Friday
29
22
15
8
1
Saturday
25
18
11
Sponsored
Booth Sales
Start!
4 Council
Saturday
STEP 1. cOOkie BaSics
The Girl Scout Promise
On my honor, I will try:
To serve God and my country,
To help people at all times,
And to live by the Girl Scout Law
The Girl Scout Law
I will do my best to be
honest and fair
friendly and helpful,
considerate and caring,
courageous and strong, and
responsible for what I say and do,
and to
respect myself and others,
respect authority,
use resources wisely
make the world a better place, and
be a sister to every Girl Scout.
Who Can Participate in the Cookie Program?
Any girl in grades K-12, registered with NYPENN for the 2017
Membership Year is eligible to participate. A signed permission
slip is also required for her to participate. Any adult, registered/
appointed with NYPENN for the 2017 Membership Year is eligible to participate as a volunteer. Read, sign & return the Cookie Program TCM/Leader Agreement , Booth Agreement, along
with a signed copy of the 2017 Cookie Program Payment Policy
Agreement (if applicable) to your Service Unit Cookie Coordinator (SUCC) before the start of the program.
7
What Does it Take to be a Troop Cookie Manager?
A successful TCM must be:
• A registered member of NYPENN for 2017, along with a current
background check, etc.
• Open to ask for help when needed
• Organized
• Enthusiastic
• Patient
What Does a Troop Cookie Manager Need?
A successful TCM needs:
• Regular access to computer with internet to login to eBudde.
Most smart phones can also access eBudde as well.
• Regular access to a working email address to collect up-to-theminute Cookie Program information
• Current troop bank account
TCM Learning Opportunities
Starting in December 2016, TCM can view 10-12 minute long
YouTube training videos at their convenience! Visit www.gsnypenn.org/cookies for links to the videos!
Look for these video links:
•How To Get Started in eBudde
•How To Use Digital Order Card (DOC)
•How To Place A Pending Cookie Order
•How To Assign Cookies To Girls
Check out www.littlebrownie.com for
many more videos and learning
opportunities for a GREAT Cookie Season!
8
Where Can I Find More Helpful Information?
www.gsnypenn.org/cookies Girl Scouts of NYPENN Pathways, Inc. website. You will find links to LBB website and eBudde.
Also, you will be able to download/print important cookie sales
forms and paperwork.
www.littlebrownie.com Little Brownie Bakers website
https://ebudde.littlebrownie.com troop website for ordering
cookies and rewards
www.girlscouts.org/cookies watch fun videos, safety checkpoints and more from GSUSA!
www.girlscoutcookies.org complete list of all local booths in
your area
blog.littlebrownie.com Exciting goal setting games and crafts
for Girls to set goals!
Who Can I Contact for More Help?
If you need help with anything related to cookies, please
contact your SU Cookie Coordinator (SUCC).
They are
available to help you with all aspects of the cookie program.
My SUCC is:
Their email:
Their phone #: ()
You can always email [email protected] and someone from
NYPENN will return your email as soon as possible.
First-Aid & After Hour Emergencies
9
Follow the guidelines and procedures as established by
SafetyCheckpoints & NYPENN.
Call 1(800)943.4414 and follow the instructions!
A staff member will contact you ASAP!!!
COOKIE SHORTAGES/ISSUES? PLEASE CONTACT
NYPENN DURING NORMAL BUSINESS HOURS!
Additionally, contact NYPENN’s Customer Care
(800)943.4414 and someone will be able to
assist you during normal business hours!
10
What is This Year’s Program Theme?
For 100 years, girls have built skills and success, built friendships and dreams. Let’s build this Girl Scout Cookie season bigger than ever - because there’s nothing that can’t be
Built By Girls!
This year’s campaign theme invites all
Girl Scouts and volunteers to celebrate
the hard work and ingenuity of girls,
and to build something great with
cookies, friendships and fun.
How Much is a Box of Girl Scout Cookies??
Girl Scout Thin Mints, Samoas, Trefoils, Tagalongs, Do-Si-Dos
and Savannah Smiles are $4.00 a box. Girl Scout Gluten Free
Toffee-Tastics and this year’s newest cookie, S’mores are
$5.00 a box. All prices are clearly listed on the Girl order card.
The Cookie Program is not a prepaid sale. GS Cookies are
paid for at the time of delivery to the customer. The price
of a box of cookies cannot be altered in any way for any
reason. Cookie prices can be found on every order card!
Remember:
GS Cookies CANNOT be sold on
eBay, Craigslist or any other similar site.
Girls can email customers through the Digital
Order Card (DOC) inviting them to purchase
cookies that are shipped directly to the customer! Girls will still receive credit for their sale
towards rewards and the troop will earn proceeds! See pages 21-22 for more information!
How the Cookie Crumbles
100% of the proceeds from the Cookie Program, after payment
to Little Brownie Bakers, stay within NYPENN to help support
Girl Scouting in NYPENN Pathways!
Cookie Money Distribution
(at $4.00 per box)
$0.14 Girl Reward Program
Patches, rewards, Cookie Dough, etc.
$0.58 to $0.73 Troop Proceeds
Directly supports Troop activities
$1.02 Little Brownie Bakers*
Cost of the cookies
*the cost to LBB for GF Toffee Tastics and S’mores are
$2.25/box
$2.11 Membership, Program & Volunteer Services & Troop Bonus
Provides funds for program events and support services,
adult recruitment & trainings and maintenance of
council properties.
NYPENN’s Sales Goal
Every girl should be given an equal opportunity to experience
the power of the Cookie Program. Our goal is to have 100% Girl
participation.
For the 2016 Cookie Program, NYPENN successfully achieved a
final PGA of 159! By the end of the 2017 season, NYPENN has a
final selling PGA goal of 165 boxes. That means that of all the
girls that are selling, we would like to have a Per Girl Average
(PGA) of 165 boxes We can make it!
Together, we can do anything!
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Step 2. eXciTE & eNcOURage YouR GiRLs
5 Skills for Girls
What are your hopes for your Girl Scout? Certainly, you want her
to make good decisions. Know how to manage money, and how
to set and reach goals, like attending college. The Girl Scout Cookie Program helps her succeed today and prepares her for future
success. There’s a good reason it’s a beloved family tradition.
1. Goal Setting: Your Girl Scout sets cookie sales goals indi-
Meet our Newest Cookie!
Inspired by campfire adventures, the new Girl Scout S’mores are
a time-honored campfire treat! Girl Scout S’mores are crunchy
graham sandwich cookies with a unique layering of creamy
chocolate and marshmallowy filling. Each cookie features a
beautifully embossed image of one of the five Girls’ Choice Outdoor Badges, custom-designed exclusively for Girl Scouts.
vidually and with her team, creates a plan to reach them, and
develops cooperation and team building skills along the way!
2.Decision Making: Your Girl Scout helps decide how her
team will spend their cookie money, furthering her critical thinking and problem solving skills that will help her in many aspects
of her life.
3.Money Management: Your Girl Scout takes cookie orders,
handles customers’ money and gains valuable and pratical life
skills around financial literacy.
4. People Skills: Your Girl Scout learns how to talk to, lis-
ten to and work with all kinds of people while selling cookies. These experiences help her develop healthy relationships
and conflict resolution skills she can use throughout her life.
5. Business Ethics:
Your Girl Scout is honest
and responsible at every
step of the cookie sale. Her
business ethics here reinforce the positive values
she is developing as a Girl
Scout!
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The tradition of making and enjoying s’mores in the outdoors
was popularized by Girl Scouts as early as the 1920s. Rich with
Girl Scouting history, Girl Scout S’mores are also a great cookie to
lead the way into the future. We created these s’more-inspired
cookies in response to popular consumer trends.
Get ready for S’more fun!
This cookie season will mark 100 years of Girl Scouts selling
cookies. Be sure to check in often at www.littlebrownie.com for
the latest news and frequently asked questions about Girl Scout
S’mores and all of our delicious cookies during this special anniversary year.
This specialty-ingredient, S’mores-inspired cookie was created
with emerging consumer preferences in mind.
•Made with Natural Flavors
•Made with Cane Sugar
•No Artificial Colors
•No High-Fructose Corn Syrup
•No Preservatives
•No Partially Hydrogenated Oils
•Responsibly-Sourced Ingredients
•Celebrating the Outdoor Adventures
of
Girl Scouting!
$5.00 a box!
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How is the Per Girl Average (PGA) Calculated?
PGA is based on the average sale of girls SELLING in the troop.
Not girls registered. eBudde is already set up to calculate your
troop’s PGA automatically. As your troop increases their inventory by adding cookies from a cupboard or transferring from another troop, it will adjust the PGA. The Sales Report from eBudde
provides a PGA breakdown for your Troop. Check it often!
Proceed Levels!
Troop earnings are based upon the PGA which is computed by
taking the total number of boxes sold divided by the total number of girls selling. Based upon a troop’s Girls Selling PGA, the
troop can earn:
1-164 PGA = $0.58 per box
165-224 PGA = $0.63 per box
225+ PGA = $0.68 per box
Troop Bonus Time!
Initial Order (I/O) Bonus:
Troops that achieve 165+ selling PGA by
the Initial Order (I/O) submit on Thursday 2/9 will earn a $35 bonus for their
Troop account! Plus....2 Vintage Cookie Trays for the TCM & Troop Leader!
See the Girl I/O Rewards on page 24
I/O bonus still eligible to Opt- Out Troops
Troop Final Reward Bonus
What is better than one Troop Final Reward Bonus?? How about
two Troop Final Reward Bonuses!!!!
Troops that have a final Selling PGA 225+ can earn the Owl Anniversary T-Shirt along with 2 T-Shirts for the Troop Leader & TCM!
Older Girl Opt-Out (C/S/A Only)
Registered C/S/A Troops have an opportunity to earn an additional $0.05 per box for their troop with the Older Girl Opt-Out
option. The troop must achieve minimum 160 PGA by 3/27. Girls
within Opt-Out troops will only earn Initial Rewards, Patches,
Cookie Dough and Troop Bonuses. C/S/A Troops that enroll will
have to unanimously agree to not receive rewards. The Opt-Out
form (found online) must be completed by the girl & her parent/
guardian and returned to the Cicero Service Center by Friday
2/3. Qualifiying C/S/A troops will earn:
160-164 PGA = $0.63 per box
165-224 PGA = $0.68 per box
225+ PGA = $0.73 per box
After the signed forms are received, periodic emails will be sent
to the TCM with the troop’s status for opt out. If C/S/A troop
qualifies, the additional proceeds will be adjusted to the Sales
Report in eBudde at the end of the program!
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Back by popular demand!
Troops that achieve a final Selling
PGA 250+ by Monday 3/27 will earn
Enchanted Forest Water Safari
tickets for ALL SELLING Girls in the
troop and 2 Troop Adult Girl Scouts!
Tickets will be mailed to the Troop
Leader in May/June!
Post I/O bonus still eligible to Opt-Out Troops
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Girl Inspired Rewards
Images of all the items can be found
on the girl order card. Reward levels range from 25+ boxes to 1500+
boxes. Rewards will be mailed
to your SUCC in May (except for
items earned at 750+, they will be
mailed to each eligible girl around
the same time). All rewards are cumulative including Cookie Dough (if
selected). Girls that reach the 1500
level will not receive rewards prior
to that level, except for patches and
Afternoon with CEO at 1200 level.
Cookie Dough Certificates
Starting at the 250+ box level, girls can choose to earn $15 Cookie Dough Certificate. The max value a girl can earn is $50! Cookie Dough Certificates will become available to download/print
through eBudde in May (Click REWARDS tab and then click PRINT
for Certificates). Please note they can only be viewed ONCE, so
be sure to save the document first for future reference!
250+ $15 Cookie Dough Certificate*
350+ $15 Cookie Dough Certificate*
500+ $20 Cookie Dough Certificate*
*Cookie Dough is an or option. Girls must choose it to
earn it. For more details, check out the order card!
with Earned Patches
Cookie Techie
Girls that sell at least 25+ boxes
through the Digital Order Card (DOC)
will earn the Cookie Techie patch!
Council Gift of Caring (CGOC)
Any girl that sells 25+ boxes for
the CGOC program will earn this
year’s CGOC patch!
Need S’More Cookie Patches??
Additional cookie patches (and pin) are for sale in our Girl Scout
Boutiques. Call 800.943.4414 to place your order!
Booth Sales
Girls earn by
participating in a
booth sale
How Can my Girls use their Cookie Dough?
o NYPENN resident camp
o Girl program fees which NYPENN accepts registration
o Any of NYPENN’S retail boutiques or camp trading posts!
Cookie Dough will expire Friday, December 15, 2017
Cookie Dough cannot be used towards
earned awards, membership fees or camp deposits.
Cookie Dough is not transferable.
Volunteer
For that special
volunteer that
helped with the
Cookie Program!
Goal Getter
National GS
Cookie Weekend
(NGSCW)
Any girl that sets
a sales goal &
Troops that work
reaches/exceeds it
together
going door to
would be eligible
door taking orders
for this patch.
during NGSCW Feb 2426, can earn this patch.
2017 Cookie Program
Activity Pin
Girls that follow
GSUSA guidelines,
can earn the 2017 pin!
Visit our website for more!
Step 3. HosT a GirL aNd pAreNT mEEtiNg
It is extremely important to share the importance of the Cookie
Program with the parent/guardians of your Girl Scouts. Not only
does it inform them of your Troop’s goals and plans, but it will
increase involvement in the troop! Here are a few suggested
topics for a parent meeting!
Items to Cover at the Meeting
GOAL SETTING - work with your girls to see what they’d like to
achieve for this season. Maybe it is a trip or maybe they would
like to all go to camp! Ask them!
PROGRAM DATES - with the help of the calendar on pages 3-6,
share the information with your parents so they are aware of
program deadlines! Especially when orders and payments are
due!
PARENT EXPECTATIONS - what does your troop need help
with? Do you need help sorting and picking up cookies? Do you
need more troop helpers? This is a great way to communicate
that with your parents.
PERMISSION SLIPS - every single girl must have a signed per-
mission slip before they can receive their order card. If a girl has
a dual household, please have each household sign a permission slip. This meeting would be a great time to get signatures
on the slips!
DIGITAL ORDER CARD - also known as DOC, is an easy and
fun way for girls to reach customers and ask them for their support in the Cookie Program! Encourage your girls to participate
with the help of their parent/guardian! See pages 21-22 for more
information!
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S’more Ideas!
20
What is the Digital Order Card (DOC)?
The DOC is an excellent way
for Girls to take their Cookie
Program to the next level!
The DOC allows Girls to email
friends and family asking
them to purchase GS Cookies
online. Customers will have
the convenience of paying for
the cookies online and the
cookies will ship directly to
the customer within days!
The DOC allows a Girl Scout to
create her own Digital Cookie
site, send marketing emails
to customers and take online
orders with a credit card.
Each girl can customize her
page with a photo or video,
plus information about her
goals and what her troop will
do with the proceeds from
the program.
In addition to enhancing the
traditional Five Skills that Girl
Scouts promote throughout
the Cookie Program, the DOC
allows a girl to track her sales
with a real-time dashboard
and analyze sales.
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Girls that sell 25+ boxes through the
DOC will earn the 2017 Cookie Techie Patch
How Does the DOC Work?
Any GS registered with NYPENN for the 2017 Membership Year
is eligible to participate. Participating girls MUST have a valid
parent email address included in her Girl registration.
Parents will receive an email from “Girl Scout Cookie Program,”
with the subject line: Ready. Set. Register for Digital Cookie.
This e-mail will provide a link & instructions on how to access the system and start-up their Girl Scouts account. Be
sure they check their junk mail and/or promotions folder.
Orders placed through DOC will be paid for online. All orders
and payments flow directly into the eBudde system! No additional paperwork!
It’s quick & easy. Encourage your Girls to participate!
Girls will set-up their site, send out emails and
watch the sales come in!
Troubleshooting
Remind parents to keep their eyes open for a “Girl Scout
Cookie Program” email. If parents do not receive an email, be
sure to have them contact [email protected] for assistance.
Having issues with the DOC site? Click the HELP button to connect with Customer Service through an online chat!
ary 13
u
n
a
J
s
en
DOC Op
arch 26
M
s
e
s
o
DOC Cl
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Step 4. TiME tO PlaCe aN iNiTiAL OrDEr!!!
How to Submit your Initial Cookie Order (I/O)
How to Submit your Initial Order Rewards
Prior to the I/O Submit on Thursday, February 9 at 11:59pm,
be sure to review the list of your girls under the Girls Tab in
eBudde. Please email [email protected] if you notice any girls
not listed within your troop. Once you have checked the Girls
Tab for accuracy, you can start entering their I/O into eBudde!
Follow these easy steps for an easy I/O Submit!!!
Even if you have girls that do not qualify for
the I/ORewards, your troop’s reward order
must be submitted. After you submit your Initial Cookie Order, you can go ahead to submit
for the I/O rewards!
1. Collect Girl’s order cards. Girls can continue to sell and take
orders. Be sure to give them back their order card, a new order
card or hand them a Goal Getter card once your troop submits
their order.
2. Click the INITIAL ORDER tab.
3. Click on a Girl’s name. At the bottom of the screen, boxes will
open up. Fill in the quantity by specific variety that she sold.
4. Click OK on the right side of the screen when you are done.
5. Click SAVE. Move on to the next girl until all the orders for
girls are entered! All varieties will be rounded up to full cases
for the I/O.
•Click the REWARDS tab. •Click FILL OUT for INITIAL Rewards. It will list every girl in your
troop and how many recognitions she earned (if applicable).
Scroll down and eBudde will give you a total of items ordered
for your troop (if applicable). •Click the orange SUBMIT INCENTIVE ORDER button. That’s it!
*NOTE: Need to order Council Gift of Caring (CGOC) and/or
Troop Gift of Caring (TGOC) cookies? Please reference page 27.
Need Cookies for your Booth Sales?
Troops can order Booth Sale cookies at the same time they order their I/O cookies for their Girls! These additional cookies will
arrive with the Girl’s I/O the week of February 28.
Click the BOOTH row. Again, at the bottom of the screen, boxes
will open up. Fill in the quantity by specific variety you would
like to order in addition to the Girl’s orders. Click OK on the right
side of the screen when you are done. Click SAVE. Remember,
you can always get more cookies if needed at the cookie cupboards after delivery.
Check out www.gsnypenn.org/cookies
for a helpful Booth Sale Calculator to
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assist in how many cookies to order!
Girls that sell 130+ boxes during the I/O
will earn the 100 Years Patch Pin!
The I/O rewards should arrive the same
week the cookies arrive, between 2/283/4. Your SUCC will let you know! Be
sure to get them to your girls as soon as
possible so they can enjoy them!!
Girls that sell 165+ boxes during the I/O
will earn the Wise Owl Pillow!
DO NOT OVER ORDER COOKIES!
YOU CANNOT RETURN THEM ONCE YOU ORDER THEM!
YOU CAN ALWAYS GET MORE IF YOU NEED THEM!
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Step 5. TiME tO pICk up YouR cOOkies!!!
Initial Order Deliveries and Pick Ups
Cookies will be delivered starting the week of February 28. There
are three different ways cookies will be received/delivered depending on which service unit your troop is associated with.
o Warehouse pick-ups
o Cookie Drops
o Service Unit Deliveries
Your SUCC will inform your troop
where/what time/day your troop will
receive their cookies! Stay tuned for more!
Cookie Problems?
Check your orders for correct counts and potential damages.
You will have 48 hours to report all overages/shortages/damages. Please email [email protected] if you need a replacement
or need an adjustment on your bill.
Any unreported overages/shortages/damages
from Inital Order will not be adjusted to
your bill after Monday, March 6!
Product Complaints
If you have a customer that is unhappy with their box of cookies, please offer them a replacement or refund. Or bring the
empty box to your nearest Service Center for a replacement or
NYPENN staff will adjust your bill. Customers can also contact
Little Brownie Bakers directly by calling 1.800.962.1718.
Do not discuss complaints with the media.
Direct all media related questions to
[email protected]
25
Work with your SUCC
to fill in the following:
Who Do We Contact For Delivery Info?
What Registered Troop Volunteer(s)
will Pick up the Cookies?
Where Does my Troop get Cookies?
When do the Cookies Arrive?
Anything Else?
26
Step 6. hOw tO SeLL MoRE cOOkies
& ReaCH GoALs!
Council Gift of Caring (CGOC)
Making a World of difference.....
One Cookie Package at a Time!
For many years, Girl Scouts across the country have used Girl Scout Cookies to show their
appreciation for men and women in uniform
or to support those in need. Girls choose an
organization they want to benefit and give
customers the opportunity to purchase cookies as a donation.
Girls that sell 15+ CGOC boxes
will earn the Owl Charm Dangler
For various reasons, some customers do not
want to buy cookies for themselves. With the
Council Gift of Caring, they have a chance to
give to others while supporting Girl Scouting at
the same time.
Girls that sell 25+ CGOC boxes will
earn the 2017 Gift of Caring Patch!
Troop Gift of Caring (TGOC)
Troops can still participate in their own GOC program, known
as TGOC even if they support the CGOC. Boxes collected for
TGOC must be delivered/mailed by the troop. Cookies cannot
be shipped to military bases with active Girl Scout troops. Fun
patches are available for sale in our Boutiques for Troop Gift of
Caring.
*NOTE: if your troop is participating in the CGOC be sure to
place your Girl’s CGOC cookies in the first column in eBudde,
CGOC. It is to the left of the SvSm column. TGOC orders can
be added to the TGOC column to the right of the TOFF column.
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Selling Tips
Videos to Excite your Girl Scouts!
For new Girl Scouts and/or volunteers, the Cookie Rookie video
reviews the basics of the Program. Experienced Girl Scouts and/
or volunteers, check out the Cookie Captain video to find ways
to mentor a Cookie Rookie!
Hold a Family Meeting Before the Program Starts
Invite the families of your GS to a Cookie Meeting. Hand out an
agenda. Be sure to include (see page 19):
o Important Cookie Program dates
o Troop goals
o 5 Skills for Girls (see page 13)
o List places where help is needed (i.e. booth sales,
cookie distribution, etc.)
Utilize Pinterest for Creative Ideas.
Visit Little Brownie Bakers (pinterest.com/lbbakers ) on Pinterest & re-pin content created.
Make the Most of your Cookie Booths
•Sell in bundles - print recipe cards from www.littlebrownie.com
and attach them to the corresponding variety. Encourage customers to buy a box for the recipe and a box to enjoy while
they make it!
•If you can’t eat them, treat them! If customers do not eat GS cookies, encourage them to support the CGOC (page 27).
•Share your goals through colorful posters, table tents & business cards. Customers love to hear what girls are doing with
their troop proceeds
Create Personalized Business Cards
While going Door to Door, suggest to your Girls to leave business
cards on doors if no one is home. Be sure to leave an adult’s
name and number. Not a Girl’s!
Say ‘Thank You’
When delivering cookies, have your Girls include Thank You
notes with the order. Also include an adult’s contact information in case the customer would like more before the sale ends!
Booth Sale Rules and Regulations
TCM/Leader must sign and return the Booth Sales Rules &
Regulations agreement by Friday, January 13 to SUCC.
Girl Scout Booth Sales Ratios
The Booth Sale Rules & Regulations breakdown the
Girl:Registered Adult ratios for all GS age levels. These ratios provide the appropriate girl coverage to ensure adequate
supervision of girls, cookies, money, etc. during a booth sale.
•Daisy Troops: 1 Daisy to 1 Registered Adult. Max 3 Girls & 3
Registered Adults at a time.
•Brownie level and Up: 4 GS to 2 Registered Adults at a time.
SU/Troop Booths in eBudde
If your troop has an individual booth location (i.e. partnering with a small business in your area), troops MUST add that
booth location to eBudde 48 hours prior to the start of the
booth.
• Login to eBudde
• Click the BOOTH SITE tab on top navigation bar
• Click on MY SALES
• Click on the ADD A LOCATION and fill in the blanks!
Only sites approved by your SUCC are permitted.
Credit Cards at Booth Sales!
There are many inexpensive devices on the market that will
make it easier for troops to collect funds at a booth sale. Such
as: Pay Anywhere, Square Card, Spark Pay, etc. If a troop decides to use such a device, it will be up to the troop to set
up the program through their troop bank account. Research
from other GS councils offering this option to troops and LBB
shows the financial benefits of offering a credit card to customers outweighs the fees that go along with that.
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eBudde Booth Scheduler for
NYPENN Sponsored Booths
Troops will have several opportunities to sign up for council
booth locations. During each time, troops will be able to sign
up for ONE council booth. Each sign up starts at 7pm. The
sign up dates are:
Wednesday 1/18 Saturday 1/21 Tuesday 1/24
How to Sign-up for a Booth Location in eBudde:
• Click BOOTH SITE tab on top navigation bar
• Click on LOCATION (i.e. Wal-Mart) & then CITY (i.e. Ithaca)
• Click on the DATE desired
• If a time slot is full, you will see CLAIMED in that slot. If a time slot
is open, click on the available time and your troop number will
populate the box. Be sure to click on SUBMIT to reserve your slot!
• If all times are taken, go to the next date desired and continue on until an open slot is selected. Locations written in
green have openings available.
After securing your time(s) and location(s), click on
CURRENT SIGNUPS to see your location!
Recommendation: print and bring your troop’s signup sheet
to each booth sale.
Remember: Troops can order additional cookies for their
booth sales when they submit their Initial Order in eBudde by
Thursday 2/9 at 11:59pm. Do not over order. You can always
get more cookies!
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Step 7. hOw tO gET MoRE cOOkies???
Need More Cookies?
Too Many Cookies?
Before you place an order with one of our 20+ convenient cupboard locations, please communicate your cookie needs with
your SUCC. They might know of a troop in your SU that has just
what you are looking for!
Communication is key when it comes to cookies! If your troop
has too many cookies, be sure to let your SUCC know ASAP!!!
Your SUCC will be able to find a troop in your service unit that
may need what you have too many of!
Visit www.gsnypenn.org/cookies for specific cupboard locations
and hours of operation!
If your troop does not sell/transfer cookies by 3/27/17
your troop is responsible to pay for them.
NYPENN does not accept RETURNS!
Pending Cupboard Orders
With the help of eBudde, TCM can place pending cookie order
for cases at any of our council cupboard locations. Pending orders will allow TCM to select from our cupboard locations, can
choose which varieties they need (full cases only), and can select
the date/time of pick up that fits within their schedule (based on
the hours of operation of that specific cupboard). Be sure to
add your contact information if the cupboard manager has any
questions!
Once cookies go out to troops, they cannot be returned!!! Try
additional Cookie Booths, Door2Door selling or support a Gift
of Caring (GOC) program! Be sure to keep your SUCC informed
throughout the sale. Our goal is for troops to have no cookies
left unsold.
NEW - orders not picked up by the scheduled date/time will be
canceled by the following monday at the discression of the cupboard manager. Cookies can be reordered at any time during
the program. By canceling orders not picked up, it will allow the
inventory to be released to troops that may need them.
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Step 8. ReSPonSiblE MoNey ManAGeMent
Payment Policy
The Troop is responsible for depositing all monies into the
Troop account. Reference Volunteer Essentials for additional information on Troop bank accounts. ACH transactions may take
3-5 business days to clear your account once initiated. NYPENN
requires a signed Payment Policy on file with accurate account
and signer information. If any information changes (account #
or signer) or if you are a new troop, a Payment Policy MUST be
completed! Check with your SUCC for more information!
ACH Debit Schedule
Thursday, March 16, 2017
o 50% of Initial Order payment
o Email [email protected] by Monday, March 13
if not able to make payment, otherwise 50% of Initial
Order payment will be transferred on 3/16.
o Troops are REQUIRED to mail in a check payment
in the event of an ACH stop or Non-Sufficient Funds
(NSF)
Thursday, April 6, 2017
o Final debit - remainder of balance owed
o Email [email protected] Monday, April 3 if not able
to make full payment or if parent collection is involved.
Otherwise the remainder of balance owed will be
transferred on 4/6.
o Troops are REQUIRED to mail in a check payment
in the event of an ACH stop or Non-Sufficient Funds
(NSF)
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NYPENN Check Policy
• All checks accepted by the troop must be made payable to: Girl
Scout Troop #XXXXX (ex: Troop 10999)
• All checks MUST have the following information:
• Name and address printed on the check
• Phone number (with area code) printed or written
on the check
•Driver’s license number printed or written on the
check
• In the event a check bounces in the troop account, NYPENN
will reimburse the troop for the face value of the bounced check
IF and ONLY IF ALL of the above information is on the check!
• NO STARTER CHECKS ACCEPTED!
Parent Collection Policy
DO NOT PAY FOR A PARENT COLLECTION
WITH TROOP PROCEEDS!
Girls and their Troop work very hard during the Cookie Program. Funds that are earned belong to the troop and should be
available for Girls to utilize. If a Parent/Guardian does not pay
for their portion of the Cookies, the Girl should not be effected.
Parents go into collection, not Girls.
If you do not receive payment from a parent (full or partial),
fill out a Parent Collection Form from our website and mail in,
along with a copy of the signed Parent Permission Slip & copies
of signed cookie receipts.
Please send to:
GSNYPENN, Attn: Product Sales Department
8170 Thompson Road, Cicero, New York 13039
All documentation must be submitted by 4/13
Only Parent Collections with signed permission slips
and signed cookie receipts will be accepted!! 34
Step 9. cLoSinG oUt ThE ProGRam
Step 10. CeLeBratE yOUR AcHieVeMenTS!
How to Assign Cookies and
Submit your Final Reward Order
You and Your Troop Worked Hard,
Let’s Celebrate!
In order for girls to receive rewards for their total cookie sales,
cookie sales must be added to each Girl through eBudde. This is
required and must be submitted prior to 11:59pm on Monday,
March 27, 2017.
The Cookie Program is a team effort between the Girls, volunteers and families! Encourage your girls to send thank you
notes to the adults, organizations and customers that made the
program possible! And, send thank you cards back to your Girls!
Click on Girl Order Tab
Click on a Girl’s name
Click Add Trans. Select the appropriate column, type the number of boxes sold.
Click OK
Click Save. Repeat as needed, until all the cookies in your inventory are assigned to Girls. eBudde will not allow you to assign
more cookies than available in your inventory (DIFFERENCE row
- should be all zeros!).
Your SUCC will contact you when the rewards arrive in May. It is
very important to hand them out to your Girls as soon as possible! Set up a pizza party or another celebratory event to hand
them out!
To order the rewards for your girls:
Click on Reward tab and click FILL OUT for FINAL Rewards. It
will list every Girl in your troop and how many recognitions she
earned (if applicable). If you see a Girl with a red warning size/
catalog selection needed, click her name and select her tee
size and/or the reward she would like. Once that is done, scroll
down & click SUBMIT for that Girl. Repeat till all red warnings
are green!
Talk to your Girls to get their feedback regarding the Program!
See what worked during this season and what you can improve
on for next season!
If your troop earned the Troop Bonus Rewards, work together
to set up a time to utilize your Enchanted Forest Water Safari
tickets as a group!
We love to hear from our troops!
Send pictures to [email protected] or
post them to our Facebook page!
When that is done, click the orange
SUBMIT INCENTIVE ORDER button. That’s it!
If a reward is not selected for a girl in eBudde,
she will receive the default item listed in eBudde.
Please be sure to select the item she earned
and select it in eBudde!
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Here are Some AMAZING Experiences
to use Troop Proceeds on!
Start Planning with your Girls!!
TRIP TO SAVANNAH SET FOR THE SUMMER OF 2017!
Experience the Southern charm of
Savannah! Discover hidden gardens
and plantations, vist the Girl Scout’s
First Headquarters, Juliette Gordon
Low’s birthplace, take a dolphin
cruise and much more!
TRIP TO BELIZE – JULY 2018!
A tropical paradise with miles of
shimmering blue Caribbean coastline and lush jungle canopies, Belize is bursting with diverse wildlife and a sense of adventure. See
native jungle animals up close
on multiple nature hikes, whiz
through the treetops on a zip-line,
and snorkel in the crystal clear waters of the Caribbean. Ancient
ruins, cave tubing, and a riverboat cruise ensure this will be an
adventure your girls will never forget.
LONDON TO LUCERNE - JULY 2019
Three European cities. Two WAGGGS
Centres. One amazing tour. Girl Scouts
will experience the best of both worlds as
incredible adventures take them through
the bustling streets of London, Paris, and
high up into the Swiss Alps. At Our Chalet
and Pax Lodge, we’ll arrange for girls to
have special pinning ceremonies - making
their visits forever memorable and meaningful.
LOOKING FOR MORE INFORMATION ON THESE TRIPS?
EMAIL [email protected]!
o o
o
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