KNOWtheLAW RY O T ES U R T The superior newsletter from Clientèle Legal Issue No. 9 2014 CONTENTS Nonthutuko Mkhize – Actual client DRUNK DRIVING I t can happen so easily. A beer with colleagues after a hard day, a celebratory cocktail with loved ones – and a criminal record for life. Drinking and driving in South Africa is a serious offence. If found guilty, you could face up to 6 years in jail and a fine of R120,000. Even worse, you could kill someone on the road, your loved ones or yourself. According to the National Road Traffic Act 93 of 1996 you are driving over the limit if your blood alcohol level is over 0.05g per 100ml of blood and more than 0.24 mg for 1,000 ml of breath. In real terms that amounts to having about two drinks in the space of an hour. “I did not realise that I had too much to drink,” says Nonthuthuko Mkhize, a Clientèle Legal policyholder. “I was returning from a function at work and was stopped at a roadblock. They took a breathalyzer test and arrested me on the spot. The experience was humiliating and terrifying,” Mkhize recalls. “There is no mercy. You are separated from your friends and your car, put in the van and taken to the police station. I will never be caught in that situation again.” Mkhize called her lawyer. “They guided me through the whole • Drunk driving. You need a good lawyer! 1 • FAQs 2 • Lighter Side 2 • Know Your Rights Holidays – be prepared. 3 • Superior Legal Services in Action 4 process. Without them, I would have been in even bigger trouble. The service I received from Clientèle Legal was amazing.” Will Fritz, a Legal Advisor with Clientèle Legal has the following advice for people when it comes to drinking and driving. “Firstly, don’t do it! That extra beer is not worth it. Secondly, cooperate with the police. Any belligerence or resistance might land you in even bigger trouble.” Fritz reminds us that we do not have the right to refuse to undergo a breathalyzer or blood test, but we do have the right to make a phone call. He advises that you call your lawyer at Clientèle Legal. “Your lawyer is available 24 hours a day and will be able to advise you on how to go about applying for bail, should you be arrested. Your lawyer will also contact your family and explain to them how to go about paying the bail, if necessary.” When going drinking on a Friday, Fritz issues a special caution: “According to the law, if you are arrested you should appear in court within 48 hours of the arrest (excluding weekends and public holidays). If you are arrested on a Friday, you might only appear in court on the Tuesday. So, choose a designated driver or make an alternative plan. A jail cell and a criminal record is not a fair trade for a beer.” Legal Tip A criminal record is not a fair trade for a beer. Don’t drink and drive. Will Fritz – LLB Degree 1 Your Questions Email your questions to: [email protected] Q Answered WHAT DO I DO WHEN I AM IN DEBT? honour your repayment obligations, because once the creditor takes legal action against you, debt counselling cannot be used to prevent judgment from being taken. Your lawyer at Clientèle Legal can also provide you with detailed advice regarding debt counselling. Q You are regarded as being ‘in debt’ when you are unable to meet your financial obligations in time. The best advice we can give you is to contact your creditor (the person you owe money to) immediately and advise them of your situation. They are often understanding and might negotiate a repayment plan with you that you are able to afford. It is crucial that you get the repayment plan in writing. In the event that they do not want to negotiate a repayment plan you can seek advice from the NCR (National Credit Regulator) to start a process of debt counselling. The NCR will be able to provide you with advice and give you the contact details of a debt counsellor in your area. Your debt counsellor will negotiate a repayment agreement on your behalf, which will be made an order of the court. It is important that you take this step as soon as you become aware that you cannot Yes, under certain circumstances. The Basic Conditions of Employment Act states that employees are entitled to “21 consecutive days” leave per annum, which is 15 working days plus weekends and public holidays. If at any point during the year an employer closes its business, for example during the December/January period, the employer is entitled to force the employees to utilise their leave during this period. In other words, forced leave is permissible. Should an employee not have sufficient annual leave during this period, an employee could be subject to forced unpaid leave. It is therefore important to remember that if your employer does enforce compulsory leave, you must ensure that you have sufficient leave accumulated. THE LIGHTER SIDE TRUE CASES A lady sued a circus because a performing horse evacuated his bowels on her lap, causing her embarrassment and pain and suffering. She won. (Turnage v. Christy Brothers Circus 144 S.E. 680 (1928) 2 CAN MY COMPANY FORCE ME TO TAKE LEAVE? Heard in Court A drunk was hauled into court. “Mister”, the judge began, “you‛ve been brought here for drinking....” “Great!”, the drunk exclaimed. “When do we get started?” KNOW YOUR RIGHTS A HOLIDAYS – TIME TO RELAX, BUT BE LEGALLY ALERT aah, holiday time. A time for de-stressing, shopping, celebrating and warm, fuzzy feelings. It might be exactly this more relaxed and trusting attitude that could land you with legal problems. Sena Tshite, an attorney with Clientèle Legal, compiled a list of common legal gremlins that might visit these holidays: HOUSE SITTING: Let’s say, in the spirit of good neighbourliness, you leave your house and pets in the care of a friend who has volunteered to be the house sitter. What happens if you return and find the house burgled, your prize vase broken and your pets flea-ridden? Can you demand damages from the house sitter? “Legally, the principle of bonus pater familias will apply. Literally, it means that the house sitter is expected to look after your belongings like a father would look after the belongings of his family. But remember, you cannot expect him/her to be a security guard, vet and butler. It will boil down to whether the house sitter acted reasonably in the situation. If he/she locked the gates as instructed, took care of the pets with the supplies provided and generally looked after your belongings like they would after their own, the house sitter would not be held liable. You would have to prove negligence.” Tshite says it is advisable to draw up a house sitter’s agreement wherein duties are very specifically agreed to and outlined, including accountability of the house sitter in the event of theft or fire – even if the house sitter is a friend. ALARM SYSTEMS What will happen if your house is burgled and the alarm system did not go off because someone forgot to activate it? Will home owner’s insurance pay out? “It depends on what your contract with your insurer states,” says Tshite. “If you disclosed to the insurer that you have an alarm system, they might decrease your premium, but only pay out if the alarm system was activated and well maintained at the time of the break in. Make sure you understand the restrictions of the terms and conditions on your contract with the insurer. BUYING ONLINE So, you have saved up your money and decided to buy your Christmas gifts online. What is the deal when you are not happy with what you’ve bought online or there is something wrong with the product? Can you do something about it? “Yes, if you buy online from a South African based company you are protected by the CPA (Consumer Protection Act) and the ECTA (Electronic Communications and Transactions Act). According to the ECTA, you have the right to a ‘7 day cooling off’ period, without any reason or penalty. You may cancel the transaction or receive a refund if you have already paid.” Online suppliers have 30 days to deliver the goods. Be aware that certain goods, like fresh food and flowers, which by nature would be spoiled during the waiting period, do not apply to this rule. Sena Tshite further urges consumers to check for the following information before buying online to ensure that the supplier is ECTA compliant and reputable: They have supplied their name, legal status, physical address and telephone number on their website, as well as displayed the full price of the goods or services. “Let the buyer beware,” cautions Tshite. EMERGENCY CONTACT NUMBERS Police: 10111 Fire Department: 10777 Ambulance: 10112 Clientèle Legal Emergency Line: 0860 004 529 3 Clientèle Call Centre the best in South Africa! Clientèle is proud to prove our reputation of ‘superior’ service correct. Clientèle was recently awarded the Number One position in the prestigious Contact Centre Management Group competition. The three finalists were Clientèle, Truworths and Innovation Group, but despite stiff competition, Clientèle came out tops. This automatically qualifies Clientèle for the EMEA (Europe, Middle East and Africa) awards in Europe later this year. A top prize also went to Clientèle Legal when Nthabiseng Monareng from the Group Quality Department won the Best Quality Auditor award in a highly contested category. Well done to our winners and to our clients, be assured of our superior services 24 hours a day. Product Information Important! We offer personal and legal business cover Personal Business • Superior legal services 24 hours a day, 7 days a week – even over weekends and public holidays • Cover from R120 per month • Options to cover you, your family and extended family • Covers civil, criminal and labour matters • Nationwide panel of professional attorneys • Cover for all small and medium sized businesses • Affordable options: From R650 per month • Covers a wide range of legal business services, including: - Labour - Civil - Commercial Contracts - Debt Collection Terms and conditions apply Clientèle Legal contact info Tel: 0860 004 529 • Fax: 011 320 3133 • Email: [email protected] • Website: www.clientelelegal.co.za • Mobisite: www.clientelelegal.mobi If you would like to receive this newsletter send us an e-mail to: [email protected] (please include your name and policy number) Clientèle Legal is a division of Clientèle General Insurance Limited, an authorised Financial Services Provider DISCLAIMER: This information is published for general information and is not intended to constitute legal advice. Specialist legal advice should always be sought in relation to any particular situation. 4
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