CHAPTER 4 INDUSTRY STUDY OF FMCG Industry Analysis of FMCG Products which have a quick turnover, and relatively low cost known as Fast Moving Consumer Goods(FMCG). FMCG products are those that get replaced within a year. Examples of FMCG generally include a wide range of frequently purchased consumer products such as toiletries, soap, cosmetics, tooth cleaning products, shaving products and detergents, as well as other non-durables such as glassware, bulbs, batteries, paper products, and plastic goods. India’s FMCG sector is the fourth largest sector in the economy and creates employment for more than three million people in downstream activities. Its principal constituents are Household Care, Personal Care and Food & Beverages. The total FMCG market is in excess of Rs. 85,000 Crores. It is currently growing at double digit growth rate and is expected to maintain a high growth rate. FMCG Industry is characterized by a well established distribution network, low penetration levels, low operating cost, lower per capita consumption and intense competition between the organized and unorganized segments. 2010 Budget FMCG Industry Expectations- The FMCG sector is one that saw a growth in the year 2009. The steady rise in prices saw an industry growth by 12%. Additionally there was a excise reduction as offered by the stimulus package as offered by the previous budget. In 2010 the FMCG industry is slated for a growth of 15% compared with that of 2009.Expectations of the FMCG industry- The primary expectation of the FMCG industry from the Budget of 2010 -11 is that of tax benefits and better infrastructural benefits. Despite the economic turbulence along with factors like the swine flu in 2009 there were signs of revival in the hospitality industrial sector towards the end of the year. This industry is however expecting tax benefits along with better infrastructural facilities like better roads and increased connectivity with airports and railway stations and road 42 ways. In 2009 the Sugar industry was badly hit with repercussions in its prices. A severe shortage of supply saw a severe rise in the domestic price of sugar in India. In the 2010 Budget of the FMCG Industry certain governmental decontrolling is expected. Production enhancements through a recovery of sick units are also essential. Tax benefits will be an added advantage so that a process of recovery and increased production can be pursued. Market share movements indicate that companies such as Marico Ltd and Nestle India Ltd, with domination in their key categories, have improved their market shares and outperformed peers in the FMCG sector. This has been also aided by the lack of competition in the respective categories. Single product leaders such as Colgate Palmolive India Ltd and Britannia Industries Ltd have also witnessed strength in their respective categories, aided by innovations and strong distribution. Strong players in the economy segment like Godrej Consumer Products Ltd in soaps and Dabur in toothpastes have also posted market share improvement, with revived growth in semi-urban and rural markets. Industry Analysis of FMCG Analysis Strengths: • Low operational costs • Presence of established distribution networks in both urban and rural areas • Presence of well-known brands in FMCG sector Weaknesses: • Lower scope of investing in technology and achieving economies of scale, especially in small sectors • Low exports levels • Products, which illegally mimic the labels of the established brands. These products narrow the scope of FMCG products in rural and semi-urban market. Opportunities: 43 • Untapped rural market • Rising income levels, i.e. increase in purchasing power of consumers • Large domestic market- a population of over one billion. • Export potential • High consumer goods spending Threats • Removal of import restrictions resulting in replacing of domestic brands • Slowdown in rural demand • Tax and regulatory structure Industry Analysis of FMCG Political Factor 1. GST Regime 2. Transportation and infrastructure development in rural areas helps in distribution network. 3. Restrictions in import policies. 4. Help for agricultural sector . Economic factor 1. GDP rate increase along 2. Increase in disposable income at 10 % annually for next 8 yrs. 3. Indian FMCG Recorded 16% Sales Growth in Last Fiscal. 4. The FMCG sector is a 4th largest sector of Indian Social Factor 1. Rural employment 2. Volume-driven growth in rural market. 3. Major young population can increase revenue. 44 4. The Indian culture, social & life styles are changing drastically. Technological Factor 1. Technology has been simplified and available in the industry. 2. Foreign players helps in high technological development Rivalry among Competing Firms: In the FMCG Industry, rivalry among competitors is very fierce. There are scarce customers because the industry is highly saturated and the competitors try to snatch their share of market. Market Players use all sorts of tactics and activities from intensive advertisement campaigns to promotional stuff and price wars etc. Hence the intensity of rivalry is very high. Potential Entry of New Competitors: FMCG Industry does not have any measures which can control the entry of new firms. The resistance is very low and the structure of the industry is so complex that new firms can easily enter and also offer tough competition due to cost effectiveness. Hence potential entry of new firms is highly viable. Potential Development of Substitute Products: There are complex and never ending consumer needs and no firm can satisfy all sorts of needs alone. There are plenty of substitute goods available in the market that can be re-placed if consumers are not satisfied with one. The wide range of choices and needs give a sufficient room for new product development that can replace existing goods. This leads to higher consumer’s expectation. 45 Bargaining Power of Suppliers: The bargaining power of suppliers of raw materials and intermediate goods is not very high. There is ample number of substitute suppliers available and the raw materials are also readily available and most of the raw materials are homogeneous. There is no monopoly situation in the supplier side because the suppliers are also competing among themselves. Bargaining Power of Consumers: Bargaining power of consumers is also very high. This is because in FMCG industry the switching costs of most of the goods is very low and there is no threat of buying one product over other. Customers are never reluctant to buy or try new things off the shelf. Research encompasses activities that increase the sum of human knowledge. Research and Experimental Development comprises: • Creative work undertaken on a systematic basis in order to increase the stock of knowledge, including knowledge of humanity, culture and society, and the use of this stock of knowledge to devise new applications. • Any activity classified as research and experimental development is characterized by originality; it should have investigation as a primary objective and should have the potential to produce results that are sufficiently general for humanity's stock of knowledge of theoretical or practical to be recognizably increased. Most higher education research work would qualify as research and experimental development. Research carries with it a professional and ethical responsibility to disseminate and apply the results of research activity and to conduct research in a manner consistent with the Statement and Guidelines on Research Practice. An essential characteristic is that it leads to publicly verifiable 46 outcomes which are open to peer appraisal. The complementary activity of scholarship refers to possession of an extensive and profound knowledge of an academic discipline and the analysis and interpretation of existing knowledge aimed at improving, through teaching or by other means of communication, the depth of human understanding. Types of Research Activity Research includes pure basic research, strategic basic research, applied research and experimental development. Pure basic research is experimental and theoretical work undertaken to acquire new knowledge without looking for long-term benefits other than the advancement of knowledge. Strategic basic research is experimental and theoretical work undertaken to acquire new knowledge directed into specified broad areas in the expectation of useful discoveries. It provides the broad base of knowledge necessary for the solution of recognized practical problems. Applied research is original work undertaken primarily to acquire new knowledge with a specific application in view. It is undertaken either to determine possible uses for the findings of basic research or to determine new ways of achieving some specific and predetermined objectives. Experimental development is systematic work, using existing knowledge gained from research or practical experience, that is directed to producing new materials, products or devices, to installing new processes, systems and services, or to improving substantially those already produced or installed. The purpose of the research is to discover answers to questions through the application of scientific procedures. The main aim of research is to find out the truth which is hidden and which has not been discovered as yet. Aim: Analysis and Assessment of Fast Moving Consumer Goods, which refer to things that we buy from local supermarkets on daily basis, the things that have high turnover and are relatively cheaper. 47 DESIGN RESEARCH Research design is the controlling plan for a marketing research study in which the methods and procedures for collecting and analyzing the information to be collected is specified. Research design can be thought of as the structure of research -- it is the "glue" that holds all of the elements in a research project together. Types of Research Designs • Randomized experiment • Non-experimental design • Quasi-experimental design. We can classify designs into a simple threefold classification by asking some key questions. First, does the design use random assignment to groups? [Don't forget that random assignment is not the same thing as random selection of a sample from a population!] If random assignment is used, we call the design a randomized experiment or true experiment. If random assignment is not used, then we have to ask a second question: Does the design use either multiple groups or multiple waves of measurement? If the answer is yes, we would label it a quasi-experimental design. If no, we would call it a non-experimental design. A randomized experiment generally is the strongest of the three designs when our interest is in establishing a cause-effect relationship. A non-experiment is generally the weakest in this respect. COLLECTION OF DATA Methods of primary data collection Semi-structured interview / unstructured interview Focus groups Diaries / written accounts Participant observation / non-participant observation 48 Media sources Through schedule Warranty cards Distributors or Store audits Consumers panels Use of mechanical device Projective technique Methods of secondary data collection Various publications of the central, state local governments Various publication of foreign governments or international bodies and their subsidiary organisations Reports and publication of various associations Reports prepared by research scholars Public records and statistics, historical documents Technical and trade journals Newspapers Magazines Books ANALYSE DATA This will be much more substantial, and much more discursive, than the results section of a typical experimental report. Our purpose here is twofold - we need to give an account of our data to communicate a sense of ‘what it is like’ and to offer an interpretation of to make a case for ‘what it means’. 49 This should be based upon our codes and/or themes, but there is plenty of scope for we to be imaginative in both the way that we choose to structure our analysis section, and in the way that we choose to lay out our evidence. Many of our decisions will depend on our chosen approach. By the time we get to the analysis of our data, most of the really difficult work has been done. It's much more difficult to: define the research problem; develop and implement a sampling plan; conceptualize, operationalize and test our measures; and develop a design structure. If we have done this work well, the analysis of the data is usually a fairly straightforward affair. In most social research the data analysis involves three major steps, done in roughly this order: • Cleaning and organizing the data for analysis (Data Preparation) • Describing the data (Descriptive Statistics) • Testing Hypotheses and Models (Inferential Statistics) Data Preparation involves checking or logging the data in; checking the data for accuracy; entering the data into the computer; transforming the data; and developing and documenting a database structure that integrates the various measures. Descriptive Statistics are used to describe the basic features of the data in a study. They provide simple summaries about the sample and the measures. Together with simple graphics analysis, they form the basis of virtually every quantitative analysis of data. With descriptive statistics we are simply describing what is, what the data shows. Inferential Statistics investigate questions, models and hypotheses. In many cases, the conclusions from inferential statistics extend beyond the immediate data alone. For instance, we use inferential statistics to try to infer from the sample data what the population thinks. Or, we use inferential statistics to make judgments of the probability that an observed difference between groups is a dependable one or 50 one that might have happened by chance in this study. Thus, we use inferential statistics to make inferences from our data to more general conditions; we use descriptive statistics simply to describe what's going on in our data. INTERPRET AND REPORT The best advice is to consider our particular writing context carefully and to let it guide our writing. If we’re writing in a workplace context, find out if our organization has document or style guidelines and look at previous reports put out by the organization. Whenever we write, we should keep our purpose and audience clearly in focus. Begin by considering • What we want to accomplish with our report: what are our primary and secondary objectives? • Who will be reading our report and for what purposes: What is their background? • What questions might they have? What might they expect in terms of content and format? INTRODUCTION OF FMCG MARKET INTRODUCTION The Indian FMCG sector is the fourth largest sector in the economy with a total market size in excess of US$ 13.1 billion. It has a strong MNC presence and is characterized by a well established distribution network, intense competition between the organized and unorganized segments and low operational cost. Availability of key raw materials, cheaper labor costs and presence across the entire value chain gives India a competitive advantage. The FMCG market is set to treble from US$ 11.6 billion in 2003 to US$ 33.4 billion in 2015. Penetration level as well as per capita consumption in most product categories like jams, toothpaste, skin care, hair wash etc in India is low indicating the untapped market potential. Burgeoning Indian population, particularly the middle class and the rural segments, presents an opportunity to makers of branded products to convert consumers to branded products. Growth is also likely to come from consumer 'upgrading' in the matured product categories. 51 With 200 million people expected to shift to processed and packaged food by 2010, India needs around US$ 28 billion of investment in the food-processing industry. Automatic investment approval (including foreign technology agreements within specified norms), up to 100 per cent foreign equity or 100 per cent for NRI and Overseas Corporate Bodies (OCBs) investment, is allowed for most of the food processing sector. WHAT IS FMCG? FMCG’s or fast moving consumer goods are the products which are frequently purchased by consumers including toiletries, soaps, cosmetics, teeth cleaning products, shaving products, detergents, other non-durables such as glassware, bulbs, batteries, paper products ,plastic goods etc. It used to be called the grocery industry, now it’s just called FMCG. FMCG is an ugly acronym for Fast Moving Consumer Goods , which translated into English means 'things we buy on a regular basis at places like our local supermarket. Scope of the FMCG Sector The Indian FMCG sector with a market size of US$13.1 billion is the fourth largest sector in the economy. A well-established distribution network, intense competition between the organized and unorganized segments characterize the sector. FMCG Sector is expected to grow by over 60% by 2010. That will translate into an annual growth of 10% over a 5-year period. It has been estimated that FMCG sector will rise from around Rs 56,500 crores in 2005 to Rs 92,100 crores in 2010. Hair care, household care, male grooming, female hygiene, and the chocolates and confectionery categories are estimated to be the fastest growing segments, says an HSBC report. Though the sector witnessed a slower growth in 2002-2004, it has been able to make a fine recovery since then. For example, Hindustan Levers Limited (HLL) has shown a healthy growth 52 in the last quarter. An estimated double-digit growth over the next few years shows that the good times are likely to continue. Recent Developments in Fast Moving Consumer Goods (FMCG) Sector FMCG sector is no doubt registering an up trend in growth. According to CNBC, FMCG sector growth story will continue because of the positive budget. Nevertheless, there are some barriers to the growth of the sector. Indirect taxes constitute no less than 35% of the total cost of consumer products - the highest in Asia. Last year, Finance Minister proposed to introduce an integrated Goods and Service Tax by April 2010. This is an exceptionally good move because the growth of consumption, production, and employment is directly proportionate to reduction in indirect taxes. Budget 2007-2008 for FMCG Sector ? Reduction of duty on edible oil will have a positive impact on Marico. ? Full exemption of excise duty on biscuits priced at 50 rupees or less per kg is positive for ITC, Britannia, and Parle. ? Reduction of custom duty on food processing machinery and their parts from 7.5% to 5%. ? Reduction of excise duty on food mixes from 16% or 8% to nil is positive for ITC. ? Development of rural infrastructure is in focus, which is beneficial for FMCG companies because it is a big market for FMCGs. Better infrastructure will improve the supply chain. ? Exemption of free samples and displays from the purview of FBT will be beneficial for FMCG companies because they spend huge amount of money on advertising and brand building. HLL, Dabur, ITC, and Marico will be amongst the most benefited companies. The Indian FMCG sector is the fourth largest sector in the economy with a total market size in excess of US$ 13.1 billion. It has a strong MNC presence and is characterized by a well established distribution network, intense competition between the organized and unorganized segments and low operational cost. Availability of key raw materials, cheaper labour costs and presence across the entire value chain gives India a competitive advantage. 53 The FMCG market is set to treble from US$ 11.6 billion in 2003 to US$ 33.4 billion in 2015. Penetration level as well as per capita consumption in most product categories like jams, toothpaste, skin care, hair wash etc in India is low indicating the untapped market potential. Burgeoning Indian population, particularly the middle class and the rural segments, presents an opportunity to makers of branded products to convert consumers to branded products. Growth is also likely to come from consumer 'upgrading' in the matured product categories. With 200 million people expected to shift to processed and packaged food by 2010, India needs around US$ 28 billion of investment in the food-processing industry. WHY INDIAN MARKET Large Domestic Market India is one of the largest emerging markets, with a population of over one billion. India is one of the largest economies in the world in terms of purchasing power and has a strong middle class base of 300 million. Around 70 per cent of the total households in India (188 million) resides in the rural areas. The total numbers of rural households are expected to rise from 135 million in 2001-02 to 153 million in 2009-10. This presents the largest potential market in the world. The annual size of the rural FMCG market was estimated at around US$ 10.5 billion in 2001-02. With growing incomes at both the rural and the urban level, the market potential is expected to expand further. India - A Large Consumer Goods Spender An average Indian spends around 40 per cent of his income on grocery and 8 per cent on personal care products. The large share of fast moving consumer goods (FMCG) in total individual spending along with the large population base is another factor that makes India one of the largest FMCG markets. CONSUMPTION PIE CHART :- Even on an international scale, total consumer expenditure on food in India at US$ 120 billion is amongst the largest in the emerging markets, next only to 54 China. Change in the Indian consumer profile Rapid urbanisation, increased literacy and rising per capita income, have all caused rapid growth and change in demand patterns, leading to an explosion of new opportunities. Around 45 per cent of the population in India is below 20 years of age and the young population is set to rise further. Aspiration levels in this age group have been fuelled by greater media exposure, unleashing a latent demand with more money and a new mindset. Demand-supply gap Currently, only a small percentage of the raw materials in India are processed into value added products even as the demand for processed and convenience food is on the rise. This demand supply gap indicates an untapped opportunity in areas such as packaged form, convenience food and drinks, milk products etc. In the personal care segment, the low penetration rate in both the rural and urban areas indicates a market potential. INDIA COMPETITIVENESS AND COMPARISON WITH THE WORLD MARKETS Materials Availability India has a diverse agro-climatic condition due to which there exists a wide-ranging and large raw material base suitable for food processing industries. India is the largest producer of livestock, milk, sugarcane, coconut, spices and cashew and is the second largest producer of rice, wheat and fruits & vegetables. India also has an ample supply of caustic soda and soda ash, the raw materials in the production of soaps and detergents – India produced 1.6 million tonnes of caustic soda in 2003-04. Tata Chemicals, one of the largest producers of synthetic soda ash in the world is located in India. The availability of these raw materials gives India the locational advantage. Apart from the advantage in terms of ample raw material availability, existence of low-cost labour force also works in favour of India. 55 Labour cost in India is amongst the lowest in Asian countries. Easy raw material availability and low labour costs have resulted in a lower cost of production. Many multi-nationals have set up large low cost production bases in India to outsource for domestic as well as export markets. Leveraging the cost advantage Global major, Unilever, sources a major portion of its product requirements from its Indian subsidiary, HLL. In 2003-04, Unilever outsourced around US$ 218 million of home and personal care along with food products to leverage on the cost arbitrage opportunities with the West. To take another case, Procter & Gamble (P&G) outsourced the manufacture of Vicks Vaporub to contract manufacturers in Hyderabad, India. This enables P&G to continue exporting Vicks Vaporub to Australia, Japan and other Asian countries, but at more competitive rates, whilst maintaining its high quality and cost efficiency. Presence across value chain Indian firms also have a presence across the entire value chain of the FMCG industry from supply of raw material to final processed and packaged goods, both in the personal care products and in the food processing sector. For instance, Indian firm Amul's product portfolio includes supply of milk as well as the supply of processed dairy products like cheese and butter. This makes the firms located in India more cost competitive. Trends and Players The Indian FMCG sector is the fourth largest sector in the economy and creates employment for three million people in downstream activities. Within the FMCG sector, the Indian food processing industry represented 6.3 per cent of GDP and accounted for 13 percent of the country's exports in 2003-04. A distinct feature of the FMCG industry is the presence of most global players through their subsidiaries (HLL, P&G, Nestle), which ensures new product launches in the Indian market from the parent's portfolio. 56 MAJOR SEGMENTS OF THE FMCG INDUSTRIES • HOUSEHOLD CARE The detergents segment is growing at an annual growth rate of 10 to 11 per cent during the past five years. The local and unorganized players account for a major share of the total volume of the detergent market. The preference is given to detergents in urban area compared to bars. Household care segment is featured by intense competition and high level of penetration. With rapid urbanization, emergence of small pack size and sachets, the demand for the household care products is booming. In washing powder segment, HUL is the leader with ~38 per cent of market share. Other major players are Nirma, Henkel and Proctor & Gamble. • PERSONAL CARE Personal care segment includes personal wash products, hair care products, oral care products, cosmetics etc. The Indian skin care and cosmetics market is valued at $274 million and is dominated by HUL, Colgate Palmolive, Gillette India and Godrej. The coconut oil market accounts for 72 per cent share in the hair oil market. The hair care market can be segmented into hair oils, shampoos, hair colorants & conditioners, and hair gels. In the branded coconut hair oil market, Marico (with Parachute) and Dabur are the leading players. Sachet makes up to 40 per cent of the total shampoo sale. Again the market is dominated by HUL with around ~47 per cent market share; P&G occupies second position with market share of around ~23 per cent. Personal wash can be further segregated into three segments namely Premium, Economy and Popular. Here also, HUL is the leader with market share of ~53 per cent; Godrej occupies second 57 position with market share of ~10 per cent. Swelling disposable incomes of the Indian consumers, growth in rural demand and upgrading to the premium products are the key drivers for future demand growth in major FMCG categories. The skin care market is at a primary stage in India. With the change in life styles, increase in disposable incomes, greater product choice and availability, people are becoming more alert about personal grooming. The major players in this segment are Hindustan Unilever with a market share of ~54 per cent, followed by CavinKare with a market share of ~12 per cent and Godrej with a market share of ~3 per cent. The oral care market can be segmented into toothpaste - 60 per cent; toothpowder - 23 per cent; toothbrushes - 17 per cent. This segment is dominated by Colgate-Palmolive with market share of ~49 per cent, while HUL occupies second position with market share of ~30 per cent. In toothpowders market, Colgate and Dabur are the major players. • FOOD AND BEVERAGES This segment comprises of the food processing industry, health beverage industry, bread and biscuits, chocolates & confectionery, Mineral Water and ice creams. The three largest consumed categories of packaged foods are packed tea, biscuits and soft drinks. Indian hot beverage market is a tea dominant market. The major share of tea market is dominated by unorganized players. Leading branded tea players are HUL and Tata Tea. Mjaor players in food segment are HUL, ITC, Godrej, Nestle and Amul. 58 2% Lighting 10% Household Care 15% 53% Tobacco 20% Personal Care 1.2 Major Segment of the FMCG INDIAN CONSUMER SPENDING PATTERN Graph: 1.3 Home Textiles , 2% Saving & Investiments , 4% Personal Care , 8% Books and Music Accessories Clothing , 7% Consumer Durables , 7% Vacation , 4% Eating Out , 10% Foot Entertinement Music & ware, 2% Theater, , 2%5% Outlook (Point of View) 59 Grocery Entertinement Grocery , 40% Music & Theater Foot ware Eating Out Vacation Consumer Durables Accessories, 1 Books and % Music, 8% Clothing India has 17% of the world's population and that half of these people are below the age of 25. With a median age of 25 years, increasing numbers are joining the Indian workforce. India's share in world consumer spending is set to enlarge from 1.9% in 2005 to 3.1% in 2020. Income in the hands of younger consumers with a higher propensity to spend, is providing optimism to the economy while opening up new categories in the FMCG space. India is under changing phase as more women are joining India's workforce, FMCG players are finding opportunities to introduce products in the convenience and health foods segments. While spending on women's personal care products is also becoming far more acceptable. Distribution of smaller pack sizes, innovations like single use sachets to reach out to the rural and lower section of the economy is gaining demand. Innovative products to cater to regional or local tastes and the needs of niche consumers is also benefiting in growth of the industry. Key growth drivers to the Industry are as follows: 60 • Robust growth in India’s GDP • Growing urbanization • Evolving consumer life style • Increased income in rural areas • Spending Pattern • Changing Profile and Mind Set of Consumer • Growth of modern retail The FMCG sector has a great opportunity for growth in the country, with the growing population, the rising disposable incomes, education, urbanization, the advent of modern retail, and a consumption-driven society. There is a potential for all the FMCG companies as the per capita consumption of almost all products in the country is very low compared to world standards, thee exists there huge untapped opportunities. MARKET OPPORTUNITIES FOR INVESTMENT:- According to estimates Indian FMCG market is set to billion in 2015. The change in eating habits and the population presents an convert consumers to branded based on China's current per capita consumption, the treble from US$ 11.6 billion in 2003 to US$ 33.4 dominance of Indian markets by unbranded products, increased affordability of the growing Indian opportunity to makers of branded products, who can products. A recent survey of (FMCG) sector conducted and Industry (FICCI) has shown various segments .The survey terms of value have recorded industries in the Fast Moving Consumer Goods by the Federation of Indian Chambers of Commerce positive growth trends and signs of recovery in notes, some sectors showing negative growth in positive growth in volumes. The survey attributes the 1) Several cost saving measures 2) Various tax benefits 61 3) Rising demand 4) Growing GDP 5) Good monsoon 6) Strong economic fundamentals 7) The expected policy packages to be announced by the new government for farmers for raising rural income is bound to stimulate growth further. GROWTH PROSPECTS With the presence of 12.2% of the world population in the villages of India, the Indian rural FMCG market is something no one can overlook. Increased focus on farm sector will boost rural incomes, hence providing better growth prospects to the FMCG companies. Better infrastructure facilities will improve their supply chain. FMCG sector is also likely to benefit from growing demand in the market. Because of the low per capita consumption for almost all the products in the country, FMCG companies have immense possibilities for growth. And if the companies are able to change the mindset of the consumers, i.e. if they are able to take the consumers to branded products and offer new generation products, they would be able to generate higher growth in the near future. It is expected that the rural income will rise in 2007, boosting purchasing power in the countryside. However, the demand in urban areas would be the key growth driver over the long term. Also, increase in the urban population, along with increase in income levels and the availability of new categories, would help the urban areas maintain their position in terms of consumption. At present, urban India accounts for 66% of total FMCG consumption, with rural India accounting for the remaining 34%. 62 However, rural India accounts for more than 40% consumption in major FMCG categories such as personal care, fabric care, and hot beverages. In urban areas, home and personal care category, including skin care, household care and feminine hygiene, will keep growing at relatively attractive rates. Within the foods segment, it is estimated that processed foods, bakery, and dairy are long-term growth categories in both rural and urban areas. The survey confirms higher growth rates for some FMCGs belonging to personal care products, fabric & personal wash products, oral care products and Hair care products. The sectors which have recorded double digit growth in terms of value are shaving cream (20 per cent), deodorant (40 per cent), branded coconut oil (10 per cent), anti dandruff shampoos (15 %), hair dyes (25 per cent), cleaners & repellents (20 per cent). Some sectors which have recorded negative growth are personal health care (-3 %) Laundry soaps (-5 percent), dish wash (-3 %), toilet soap (-4.5%) Tooth paste (-5 percent), toothpowder (-8percent). The research report offers insights into the dynamics of growth in a competitive market environment. The salient features of development the survey has identified include: •The improvement has been much more pronounced in volume terms than in value terms for most of the products. Post liberalization period provided the consumers the opportunity to make choices amongst the products of domestic companies and imported products. 63 •One of the greatest achievements made by the FMCG industry has been the ‘sachet’ bugs which have helped the companies to introduce products in smaller package sizes, at lower price points and reach new users and to expand market share for value added products in urban India. • Several cost saving measures, various tax benefits, rising demand, good monsoon have helped the industry to achieve positive growth. • Most of the multinational companies have started sourcing their products from India. HLL has become the production center in respect of personal consumer products like oral care, skin care products, soap, detergents globally for Unilever. There has been a trend from shift to own manufacturing from third party manufacturing or procuring goods from third party small-scale manufacturers. Though the companies are going global, they are focusing on the overseas markets like Bangladesh, Pakistan, Nepal, Middle East and CiS countries because of the lifestyles, consumption habits similar to India. Godrej Consumer, Marico, Dabur, Vicco laboratories are among the companies. The offshoots and mushrooming of regional companies which are posing a threat to bigger FMCG companies like HLL. The rise of Jyothi Laboratories, throwing challenge to Reckitt Benckiser is a case in point. 64 • FMCG market remains highly fragmented with almost half of the market representing unbranded, unpackaged home made products. This presents a tremendous opportunity for makers of branded products who can convert consumers to branded products. There is competition between the organized and the unorganized sectors in the FMCG sector. • Marketing and distribution are very important in FMCG companies. New products require a large investment in product development, market research, and awareness campaign, developing franchise for a new brand advertisements, free samples and product promotions. All these developments have made the consumers strong, who are in a position now to choose a variety of products, from a number of companies, at different price points. Bargaining power of customers is high. Key factors to success are distribution (in rural markets) and advertising (in urban markets). Critical factors for success are the ability to build, develop and maintain a robust distribution network. The fact that a lot of women have started looking for specialized products has driven growth. 65
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