Walt Disney World - Orlando, FL
Adirondack Solutions Users Group 2015
SESSION
PRODUCT(S)
TITLE
PRESENTER(S)
Registration
LOCATION
Registration
Counter
TIME
Wednesday, October 7
11:00AM - 4:00PM
*Subject to Change*
DESCRIPTION
12:00PM -1:30PM
Welcome
Keynote: Education ReImagined
David Kritz
Christine McCormick
Hall
Lunch
Session 1
CH1
Conference
CC1
Conduct
HD1
Housing
Session 2
CH2
Conference
Welcome and introductions from our President & CEO.
Christine McCormick Hall is the newly appointed Vice President of Product Management for Ellucian. Prior
to her current role, she had been serving as the VP of Product Strategy for Europe, Asia, Australia and the
Middle East. Christine brings more than 20 years of experience with Ellucian and she is responsible for such
successes as evolving the Solutions Consulting practice and serving as the VP of Strategic Initiatives through
some of the largest Ellucian account signings. With her strong understanding of the global marketplace and
a rich background in higher education, we are privileged to have her here with us today. Christine has her
BS in Biology from Nazareth College of Rochester and her M.Ed. from Alfred University. She resides part
time in Upstate NY with her husband and daughter and also has residence in Dublin, Ireland.
Salon 5
1:30PM - 2:30PM
New in Conference Host
Jen Paulin, Michael
Fogarty
Charlie Boone
Salon 2
Diane Wingerd,
Bethany Boyle,
Nicole Kelly
Salon 4
Part I: The Conference Host Michael Fogarty
Overview
Salon 2
This session will provide users an opportunity to be introduced to all the features of The Conference Host
Program. From managing “Conference Leads”, putting rooms on a “Conference Hold”, facilitating
”Attendee Registrations and assignments”, to “Creating Invoices” participants will be provided a general
overview on how The Conference Host will work enhance your current business processes.
Salon 4
Get to know THD for the first time or enjoy a refresher!
Salon 1
Whether you are a new client implementing the software of you're on the tail end of an upgrade, join us for
a discussion about ways to get your team onboard using their new resource.
New in Conduct
Coordinator
New in Housing Director
We will review the most recent changes and new features in Conference Host and discuss priorities for
future releases.
We will review the most recent changes and new features in Conduct Coordinator and discuss priorities for
future releases.
We will review the most recent changes and new features in the Housing Director and discuss priorities for
future releases.
Salon 1
2:30PM - 3:30PM
HD2-1
Housing
Func
Part I: Adirondack
University for THD – Basic
Training
HD2-2
Housing
Func/Tech
Implementation of THD4 & Nicole Kelly, Terrice
generating buy in from
McClain
your team
Marty Kofsky,
Bethany Boyle
Break
Session 3
CH3
Conference
Salon 5
Salon 5
Salon 4-6
Lobby
3:30PM - 3:45PM
3:45PM - 5:00PM
Part II: The Conference
Host Overview
Michael Fogarty
Salon 2
This session will provide users an opportunity to be introduced to all the features of The Conference Host
Program. From managing “Conference Leads”, putting rooms on a “Conference Hold”, facilitating
”Attendee Registrations and assignments”, to “Creating Invoices” participants will be provided a general
overview on how The Conference Host will work enhance your current business processes.
HD3-1
Housing
Func
Part II: Adirondack
University for THD – Basic
Training
Bethany Boyle,
Marty Kofsky
Salon 4
Get to know THD for the first time or enjoy a refresher!
HD3-2
Housing
Func/Tech
Creating a Road map for
moving from 3.2.6 to 4
Pawel Kalinowski,
Nicole Kelly, Terrice
McClain
Salon 1
Just like Blue Ray is replacing DVDs… Its time to upgrade your housing software! Join us for an overview of
the upgrade process. Learn some helpful tips and ways to prepare. We will show you how to create a road
map that you may customize for the move from version 3.2.6 to 4.
Disney on your own
Walt Disney World - Orlando, FL
Adirondack Solutions Users Group 2015
SESSION
PRODUCT(S)
TITLE
Fun Run
PRESENTER(S)
Terrice McClain,
Marty Kofsky
Breakfast
Session 4
CH4
Conference
LOCATION
Meet in hotel
lobby
Salon 5
PERSONA provides the most comprehensive university housing, off-line and on-line locking solution in the
market today. Our solution includes the integration of the software, locking hardware, training, installation,
service and support. The PERSONA High-Security Locksets are the first electronic locks designed specifically
for educational facilities and with our open architecture; we are ensuring that your facility will always have
the ability to interface with new software products with similar architecture. PERSONA is truly the most
secure and cost-effective way to protect your students, faculty and staff.
Visit Roompact
8:00AM - 5:00PM
Roompact is a cloud-based platform that helps staff facilitate roommate agreements, student microsurveys,
mediation, and just about anything else related to student satisfaction and roommate conflict. Our system
predicts, prevents, and reduces roommate conflict using big data analyzation and proprietary algorithms.
Our main goals are to save staff time, retain residents, and reduce roommate conflict.
Visit Off Campus Partners
8:00AM - 5:00PM
Off Campus Partners is the leader in helping universities serve off-campus students. Since 2000, we have
been helping the nation's leading colleges and universities improve service to students, collect better
information about the off-campus housing process and costs, and operate self-funding off-campus housing
services. We provide hosted software and support, off-campus housing listings, and educational resources
to embed in the university website; the university promotes the service to off-campus students, parents,
and faculty/staff. We currently partner with over 70 colleges and universities across the country to serve the
needs of their off-campus students.
9:30AM - 10:30AM
Developing a Conference
Template for Rooms
Jen Paulin
Salon 2
Using RCRs
Bethany Boyle,
Nicole Kelly
Salon 4
HD4-2
Housing
Tech
DIM 4.1
Leighton Wingerd,
Todd Edwards
Salon 1
Break
Housing/Conduct
Func/Tech
8:00AM - 9:00AM
8:00AM - 5:00PM
Housing
Func
HD/CC
5
TIME
DESCRIPTION
Thursday, October 8
Begin the day with a fun run around Walt Disney World Resort® Grand Floridian Resort & Spa.
7:00AM
Visit PERSONA
HD4-1
Session 5
CH5
Conference
*Subject to Change*
Salon 4-6
Lobby
Learn how The Conference Host program integrates with The Housing Director so that all of your
Halls/Floors/Rooms/Beds are collaboratively managed in way that ensures no overlapping assignments or
double booked rooms for the summer. Setting conference room rates and different rates for attendees will
also be discussed during this session.
Tired of 3-ply carbon forms taking over your office, data entry to spreadsheets, sifting through hundreds of
reports when a student calls to question the condition of their room upon check-out? Come see how THD
Room Condition Reports coupled with robust communication tools within THD can help save time, money,
and headaches! We will show you how to set up THD Mobile and Self-Service to make your check-in and
check-out process as smooth as possible for your students and staff.
We will review the most recent changes and new features in the Data Interface Module and begin the
discussion on priorities for future releases.
10:30AM - 10:45AM
10:45AM - 12:00PM
Part I: Client and Attendee Michael Fogarty
Management within The
Conference Host
Salon 2
Advanced Reporting
Salon 4
Jen Paulin
See how The Conference Host will allow you to track, store, and manage all of your client communications –
scan and store contracts, develop and print Invoices, or send mail merged information to a client in advance
of a conference (i.e. final meal counts or attendee assignments). Allow staff to track or access this
information from anywhere on campus with internet.
Are your reports feeling a bit blah? Are you tired of the same old data grids? Join us for a hands-¬on
workshop to help create advanced summary and statistical reports using your conduct and housing data and
take your reporting to the next level!
12:00PM - 1:15PM
Lunch
Salon 5
Walt Disney World - Orlando, FL
Adirondack Solutions Users Group 2015
SESSION
PRODUCT(S)
Session 6
CH6
Conference
TITLE
PRESENTER(S)
LOCATION
TIME
1:15PM - 2:00PM
*Subject to Change*
DESCRIPTION
Part II: Client and Attendee Jen Paulin
Management within The
Conference Host
Salon 2
See how The Conference Host will allow you to track, store, and manage all of your client communications –
scan and store contracts, develop and print Invoices, or send mail merged information to a client in advance
of a conference (i.e. final meal counts or attendee assignments). Allow staff to track or access this
information from anywhere on campus they are able to access the internet.
HD/CC
6-1
Housing/Conduct
Func
Partnering with Pocket
Parents
Cheryl Janus, Seton
Hall University
Salon 1
Seton Hall’s Department of Housing & Residence Life is proud of the partnership we have embraced with
students and their families. This program will describe how we connect to “Pocket Parents” and how the
Department worked together to create a “Parent Philosophy.” We will discuss our various ways of outreach
to families on our website and on social media and share success (and horror) stories.
HD6-2
Housing
Func/Tech
Advanced Billing
Charlie Boone
Salon 4
A discussion of rate groups, rate freezes, and other specialty billing options.
Conference Host SelfService
Michael Fogarty
Salon 2
Session 7
CH7
Conference
2:00PM - 3:15PM
HD7-1
Housing
Func
Room Selection Overview
Nicole Kelly, Bethany
Boyle
Salon 4
2:00PM 2:45PM
HD7-2
Housing
Func
Utilizing with Roompact
Kathryn Magura,
Stacy Oliver-Sikorski,
Dan Statter
Salon 4
2:45PM 3:15PM
HD7-3
Housing
Tech
Interfacing with your ERP
Terrice McClain,
Leighton Wingerd,
Pawel Kalinowski
Salon 1
Break
Session 8
CH8
Conference
Salon 4-6
Lobby
This session will demonstrate how The Conference Host creates a partnership between you and the client
when managing a conference. From collecting information about a prospective group coming to your
campus, converting that lead to a confirmed conference, and then providing a “client contact” the ability to
upload a roster of attendees and then assign them to rooms set aside for that conference – The Conference
Host Self-Service allows Conference and Event Services to empower the client to manage their conference
from submission to check-out.
Join us for an overview of room selection processes. The features built into online applications,
roommate/suitemate selection, and the actual room draw process will streamline your online room
selection process and make it even easier to manage.
Adirondack Solutions and Roompact have announced a strategic partnership together. Roompact
representatives (and a couple of Roompact & THD users) discuss what Roompact is, explain how Roompact
& THD integrate, and make a secret unveiling!
Join us for a general overview and individual discussions on the interface processes with our ERP partners
including Colleague by Ellucian, Banner By Ellucian, PeopleSoft, and Jenzabar.
3:15PM - 3:30PM
3:30PM - 5:00PM
Conference Event
Management
Michael Fogarty
Salon 2
HD8-1
Housing
Func
Room Selection/ Housing
Process Marketing
Marty Kofsky,
Bethany Boyle
Salon 4
3:30PM 4:15PM
HD8-2
Housing
Func
Alerts, Reports & HTML
Amy Greer, Christine
Accorso
MCC
Salon 4
4:15PM 5:00PM
HD/CC
8-3
Housing/Conduct
Tech
Triggers and Actions
Terrice McClain,
Nicole Kelly
Salon 1
Special Event
Note: For dining suggestions prior to the special event,
see
The buses will stage in the Convention Center Porte
Cochere at 7:15PM and depart at 7:35PM
See how The Conference Host allows conference managers to coordinate, track, and inform the necessary
campus stakeholders of all the event logistics for a confirmed conference. Topics to be covered will include
managing AV requirements, scheduling meeting rooms or conference event space (including prep and tear
down time allocations, and room configurations), as well as communicating with your dining services
provider counts and times for a given meal.
A strong housing selection marketing campaign will significantly increase participation and help with an
overall understanding of your selection process. Come discuss what worked and what didn’t work in your
past room selection processes. Share the successes and lessons learned with your colleagues, and walk
away with some new ideas for next year's marketing campaign!
Think alerts are boring? Think again! You can customize your self-service alerts to provide a variety of
information to your students – and in a fun and meaningful way. Come and see how we jazzed up our selfservice portal with pictures, fonts, videos, etc. We will provide an HTML handout that you can use on your
own at home!
In this session we will discuss ways to save time and increase productivity using triggers and automated
reports.
An elaborate dessert reception at Epcot® followed by a private area viewing of IllumiNations: Reflections of
Earth followed by Extra Magic Hours at Epcot® for those guests staying at a Walt Disney World Resort®
hotel.
Walt Disney World - Orlando, FL
Adirondack Solutions Users Group 2015
SESSION
PRODUCT(S)
TITLE
PRESENTER(S)
Breakfast
LOCATION
Salon 5
Session 9
LAB
ALL
Hands on lab session
ASI Staff
St. Augustine
D
P9
Parking Administrator
Leighton Wingerd
St. Augustine
C
TIME
Friday, October 9
8:00AM - 9:00AM
*Subject to Change*
DESCRIPTION
9:00AM - 10:15AM
HD9-1
Housing
Func
Creative Utilization of
Applications
Nicole Kelly, Marty
Kofsky
Salon 2
9:00AM 9:30AM
HD9-2
Housing
Func
Integrating an Online
Selection Process: A Large
and Small School
Perspective
Stacy Oliver-Sikorski,
Kathryn Magura
Salon 2
9:30AM 10:15 AM
HD9-3
Housing
Tech
Utilizing Your Campus Pay Dennis Lue Yat, Todd
Vendor with Housing
Edwards
Director
Salon 3
Break
Session 10 - Product Showcases
LAB
ALL
Hands on lab session
Salon 4-6
Lobby
We can show you the world – shining, shimmering, and splendid. Join us as we walk you through
transitioning your room selection process to THD from a homegrown online or paper process. Representing
a small, private liberal arts campus and a large, public state institution, presenters will share best practices
for rethinking and adapting your process to the THD environment. This program is *not* intended to be
Have you thought about collecting your housing deposits online with your application? Come hear about
the process and how to identify campus partners to approve deposits through Housing Director Self-Service.
Session will focus on integrating online payments and streamlining your housing application process!
10:15AM - 10:30AM
10:30AM - 12:00PM
ASI Staff
HD10-1 Housing
Func
Package Delivery Module
David Kritz
HD10-2 Housing
Func
HD10-3 Housing
Func/Tech
Guest Pass Round Table
David Kritz
Assessment: Reports for
data collection, outcome
measurements…
Nicole Kelly
HD10-4 Housing
Tech
Integrating THD and
Persona
Dennis Lue Yat,
Lucas Davis,
Jim Primovic
Closing Lunch, Gear Swap
2016 Conference Reveal
Laptop required. ASI is putting you in the driver’s seat! Do you want to brush up on a few basics by using
fun case scenarios? Want to practice a process you learned about during the conference? Do you want to
test out a feature you haven’t had the time to set up back home? Want to check out Conference Host,
THD4, or Conduct a little closer? These lab sessions allow for an unscripted time with ASI personnel sitting
in the passenger seat to assist you! Make sure to bring your laptop and your creativity… we’ll provide the
TEST environments to play in!
Learn how Parking Administrator can help you more efficiently manage your permit and enforcement
processes, and how MyParking can reduce foot traffic in the parking office by allowing online purchases,
appeals, and ticket payments.
Within THD4 applications are not just for housing placement any longer! Learn a few creative ways
applications may be used to help eliminate paper within your office by putting business forms,
questionnaires, contracts, roommate agreements and more online. We will also revisit ways to limit
electronic forms to specific groups and set up scheduled email reminders for those groups.
Randi Schweriner
St. Augustine
D
Laptop required. ASI is putting you in the driver’s seat! Do you want to brush up on a few basics by using
fun case scenarios? Want to practice a process you learned about during the conference? Do you want to
test out a feature you haven’t had the time to set up back home? Want to check out Conference Host,
THD4, or Conduct a little closer? These lab sessions allow for an unscripted time with ASI personnel sitting
in the passenger seat to assist you! Make sure to bring your laptop and your creativity… we’ll provide the
TEST environments to play in!
St. Augustine
See a demonstration of the new Package Delivery module, which manages the process of accepting
C
10:30AM - 11:15AM incoming packages, alerting students, and recording pickup of those packages by the students.
St. Augustine
Join us for a discussion and share your insights as we discuss the future of tracking and managing guests
C
11:15AM - 12:00PM within Housing Director.
Learn ways to use THD to create strong data sources to support learning outcomes for housing and
Salon 2
residential life programs. By utilizing complementary surveys and reports users can build a process that
allows them to adequately measure outcomes and establish a sustainable Assessment Matrix for growth
and program validation or improvement.
Salon 3
A client’s perspective of the importance of interfacing your access control system with your housing system.
We will cover from the beginning to the end, including a demo on how the interface works.
Salon 5
Salon 5
12:00PM - 1:30PM
12:00PM - 1:30PM Lunch and school gear exchange.
Join us for our annual tradition and the unveiling of the site for our 16th annual ASUG.
1:10PM - 1:30PM