NETWORKING PROFESSIONAL DEVELOP MENT II HERZING UNIVERSITY O NLINE Written by Kelly Zugay, M.A. Contents What is Networking? ........................................................................................................................... 2 Activity ............................................................................................................................................ 2 Why is Networking Important? ............................................................................................................ 3 Opportunities for Personal Growth................................................................................................... 3 Opportunities for Professional Growth ............................................................................................. 3 Reflection ........................................................................................................................................ 3 Principles of Networking ...................................................................................................................... 4 How to Begin ....................................................................................................................................... 4 Prepare Your Resume .......................................................................................................................... 5 Prepare Your Business Card ................................................................................................................. 5 Reflection ........................................................................................................................................ 5 Manage Your Social Media Presence ................................................................................................... 5 LinkedIn ........................................................................................................................................... 6 Twitter ............................................................................................................................................. 6 Facebook ......................................................................................................................................... 7 Present Yourself .................................................................................................................................. 8 What Should I Wear? ....................................................................................................................... 8 What Should I Say? .......................................................................................................................... 8 Activity ............................................................................................................................................ 9 Build Your Network ............................................................................................................................. 9 Seek Networking Opportunities........................................................................................................ 9 Activity ............................................................................................................................................ 9 Maintain Your Network ..................................................................................................................... 10 References ........................................................................................................................................ 10 Herzing University Online | Career Development Department What is Networking? “Networking is using relationships, formal and informal, to learn of jobs and get inside of firms to meet hiring managers you would normally not have access to if you did not have a referral from a friend or acquaintance” (Eischen & Eischen, p. 86, 2013). In other words, networking is the process of building, creating, and fostering a personal connection. Activity In the chart below, complete the “K” column and the “W” column; write what you already know about networking and what you would like to know about networking. When you have finished reading this Networking Guide, complete the final column – what you learned about networking. K W L What I Know What I Want to Know What I Learned Herzing University Online | Career Development Department Why is Networking Important? According to Networking for Job Search and Career Success by Michelle Tullier (2004), “Most sources indicate that between 65 and 85 percent of all jobs found result from networking” (Eischen & Eischen, p. 87, 2013). As a result, networking is considered to be the most effective method for securing employment. Networking can provide a wealth of opportunities for personal and professional growth and development. Opportunities for Personal Growth • • Networking can improve your ability to communicate. Through networking, you can perfect your ability to communicate effectively within a diverse environment. Networking can help to build your confidence. Networking will help you to feel comfortable sharing information about yourself, your career, and your abilities. Opportunities for Professional Growth • • Networking can enhance your job search. Having a professional network can help to expedite the process of searching for employment, because your network is able to provide an added layer of support, encouragement, and guidance. Networking can increase industry knowledge and expertise. By communicating within your professional network, you will learn about your desired field and its outlook. Reflection 1. Why do you believe a majority of employment is secured through networking? 2. How do you hope networking will help you to grow? Herzing University Online | Career Development Department Principles of Networking According to Eischen and Eischen, networking can be both formal (career fairs, employer meetings, and prearranged conversations with alumni) and informal (anyone you meet at the bank, restaurant, or post office) (Eischen & Eischen, p. 89, 2013). The authors offer a few tips for networking success: Step 1: Broaden your concept of what a network is and how it works. Connections are made at odd moments, under unexpected circumstances. If a person does not work in your desired field, it does not mean that he or she does not know of someone who does. Step 2: Treat everyone you meet with respect and courtesy. In many organizations, administrative staff may be asked for their opinion of you by their boss. Therefore, it is important to remember to treat each person you meet with kindness and respect. Step 3: Always be willing to help. Be willing to lend a helping hand to a friend or family member in need. Your friend or family member may be willing to return the favor and assist you throughout your search for employment. Providing help to someone in need can also serve as a great way to strengthen your networking experience. (Adapted from Resumes, Cover Letters, Networking & Interviewing by Eischen and Eischen) How to Begin Make a List of Personal Connections Your current network is larger than you may realize! Using the chart below, make a list of those who are within your network. This may include: • • • Current and former co-workers, Current and former classmates and instructors, or Members of a church or community organization to which you belong. Name Contact Information Industry Company Name Herzing University Online | Career Development Department Prepare Your Resume A professional resume is an important tool. In PD 202 (Professional Development II) at Herzing University Online, you have had an opportunity to design a professional resume. Through working with your Career Development Specialist, you can perfect this professional document and ensure that it is a positive representation of who you are and all that you have to offer. Prepare Your Business Card In addition to presenting a resume, presenting a business card is a sign of preparation and professionalism. Presenting your business card is a great way to be memorable and to ensure that you can be reached by a networking contact or prospective employer if needed. If you are employed, you may possess a company-issued business card. If you are not employed, consider designing a Networking Business Card. There are many options to create business cards available at business supply stores and online. A networking business card should include: • • • • Your Name Your E-Mail Address Your Telephone Number Your Website (If Applicable) Reflection Pretend that you are a hiring manager or recruiter. How would a candidate presenting a business card to you influence your impression of the candidate? Manage Your Social Media Presence Social media can serve as a helpful networking tool. According to Eischen and Eischen, “A recent survey by Jobvite found that 83 percent of employers now use LinkedIn, Facebook, and Twitter to find new hires, with LinkedIn being the largest with 89 percent” (Eischen and Eischen, p. 92, 2013). According to Eischen and Eischen, “LinkedIn is considered to be the most important tool for business communication since e-mail” (Eischen and Eischen, p. 92, 2013). Herzing University Online | Career Development Department LinkedIn Step 1: Establish or update your LinkedIn profile. • Visit www.linkedin.com and follow each prompt to establish or update your profile Step 2: Ensure that your profile is complete. • • • • • Upload a current, professional photograph of yourself Add concise, professional information to each section of your profile (similar to your resume) Ensure that all of the information on your profile is accurate and up-to-date Aim to obtain at least three professional recommendations Adjust the privacy settings to Public Step 3: Become involved in the LinkedIn community. • Join an alumni group or a group specific to your desired field of employment Step 4: Build your network. • Build your connections using the “People You May Know” feature Step 5: Reap the benefits of utilizing LinkedIn. • • • • Obtain information from top experts in nearly every field Research a specific organization or field Market yourself Find other professionals with similar interests or backgrounds (Adapted from Resumes, Cover Letters, Networking & Interviewing by Eischen and Eischen) Twitter “Twitter is a real-time information network that connects you to the latest stories, ideas, opinions and news about what you find interesting” (Twitter.com, 2013). Though communication is limited to 140 characters, Twitter may also serve as a helpful networking tool. You may choose to follow an organization you are interested in or search for a new position using Twit Job Search. Step 1: Establish your Twitter profile. • Visit www.twitter.com and follow each prompt to establish your profile Step 2: Ensure that your profile is complete. Herzing University Online | Career Development Department • • • • Upload a current, professional photograph of yourself Add concise, professional information to each section of your profile Ensure that all of the information on your profile is accurate and up-to-date Adjust the privacy settings as you prefer o Realize that even tweets set to “private” can be retweeted and distributed by others, always consider the potential consequences of your tweets before sending them Step 3: Become involved in the Twitter community. • Search for people and organizations to follow Step 4: Maintain a professional presence on Twitter. • • Use appropriate, professional language at all times Only share appropriate information Facebook Although Facebook is commonly used for personal use, many employers are present on Facebook. Step 1: Establish your Facebook profile. • Visit www.facebook.com and follow each prompt to establish your profile Step 2: Ensure that your profile is complete. • • • • Upload a current, professional photograph of yourself Add concise, professional information to each section of your profile Ensure that all of the information on your profile is accurate and up-to-date Adjust the privacy settings as you prefer Step 3: Become involved in the Facebook community. • • Add ‘Friends’ ‘Like’ any organizations of interest to you Step 4: Maintain a professional presence on Facebook. • • Use appropriate, professional language at all times Only share appropriate information o Realize that even if your profile is set to “private” that posts, photos, “likes,” etc. can be seen and distributed by others, always consider the potential consequences of your posts and photos before sharing them o This is true even if you use Facebook for personal use Herzing University Online | Career Development Department Present Yourself According to Business Insider, “A first impression is formed within 7-17 seconds of meeting someone” (Business Insider, 2013). Therefore, it is important to understand how to make a positive and memorable first impression. Whether attending or a formal or informal networking event, it is important to wear professional attire to make a positive first impression. What Should I Wear? Women’s Professional Attire A business suit or business dress may be worn. Ensure that the attire is modest in length, neckline, color, and style. Shoes should be clean and polished. A closed-toe dress shoe is most appropriate. Nails should be modest in length and natural in color. Any visible tattoo should be covered by clothing. Jewelry, makeup, and perfume should be modest. Hair should be styled in a conservative manner. Men’s Professional Attire Clean, pressed dress shirts and pants in a conservative color should be worn. A sport coat or suit coat should be worn. Typically, the more conservative – the better. Nails should be clean and trimmed. Facial hair should be freshly shaved or trimmed. Use deodorant. If preferred, use mildly scented aftershave lotion. Strong cologne is not recommended. Any visible tattoo should be covered by clothing. What Should I Say? Clear and professional communication is an integral component of professional networking. 1. Prepare a 30-second “Elevator Pitch.” A common conversation starter is: “Tell me about yourself.” To prepare for this conversation, compose a 30-second summary of your education, experience, and expertise. For example: “I am a recent graduate from Herzing University with a Diploma in Medical Assisting Services. Through my program, I participated in a 180-hour Externship at Community Memorial Hospital where I was able to set appointments, update patients’ records, prepare examining rooms, and call in prescriptions. I am truly excited about entering the healthcare field. Do you have any suggestions regarding my approach to entering this field?” 2. Take your time. In conversation, be sure to speak carefully and enunciate. Be professional, and avoid any slang or inappropriate communication. 3. Be an active listener. Listening is a very important part of communication. Listen carefully to each person you speak with. Make eye contact, and stay engaged in the conversation. Herzing University Online | Career Development Department Activity Compose a 30-second Elevator Pitch for yourself. _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ __________________________________________________ Practice your Elevator Pitch until you have memorized it and feel comfortable with it! Build Your Network Seek Networking Opportunities Attend a Career Fair A career fair is an event in which employers and organizations within your community gather to interact with candidates. A career fair can be a large-scale or small-scale event, hosting a diverse array of employers or employers within a specific field. Career fairs are often advertised in the newspaper, in the community, and on the Internet. Join a Professional Organization A professional organization is an organization in which employees within a specific field or with a specific interest come together. Professional organizations can serve as a helpful tool for staying up-todate on how a given field is growing or changing. In addition, membership within a professional organization can be added to your resume and is considered an asset. Join Herzing University’s Alumni Association Visit Herzing University’s Alumni Services page for more information about the Herzing University Alumni Association. Activity Using www.google.com, search for and list 3-5 upcoming career fairs within your community. 1. _______________________________________________________________________ 2. _______________________________________________________________________ Herzing University Online | Career Development Department 3. _______________________________________________________________________ 4. _______________________________________________________________________ 5. _______________________________________________________________________ Using www.google.com, search for and list 3-5 professional organizations of interest to you. 1. _______________________________________________________________________ 2. _______________________________________________________________________ 3. _______________________________________________________________________ 4. _______________________________________________________________________ 5. _______________________________________________________________________ Maintain Your Network Networking is an ever-evolving process, in which you will continue to build your contact list. To maintain your network, consider the following: 1. Maintain communication. Whether sending a personal note or a personal e-mail, maintain communication with each networking contact. 2. Be present. Be sure to stay active within social media and create opportunities to connect with each networking contact. 3. Lend a helping hand. To build a strong relationship with each networking contact, reach out to them to offer assistance or lend a helping hand. Networking is about mutual support, encouragement, and growth. 4. Be responsive. When a networking contact reaches out to you or invites you to attend an event, show gratitude and be responsive. 5. Be thankful. Acknowledge the time and effort that each networking contact is giving to support you in your professional endeavors. Write a thank-you note and express your gratitude. References Eischen, C.W., Eischen, L.A. (2013). Resumes, Cover Letters, Networking & Interviewing. Mason, Ohio: South-Western. Herzing University Online | Career Development Department
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