June / July 2013
S H A R I N G T H E PA S S I O N W I T H F R I E N D S A N D A S S O C I AT E S O F P R O V I D E N C E H E A LT H C A R E N E T W O R K
“Now there are varieties
Providence Healthcare Network
Among the Top 10% in the Nation
of gifts, but the same
Spirit; and there are
varieties of service, but
the same Lord; and there
Recognized as one of Healthgrades
2013 Outstanding Patient Experience Award™ Recipients
are varieties of working,
but it is the same God
who inspires them all
in every one. To each is
given the manifestation
of the Spirit for the
common good.”
1 CORINTHIANS 12:4-7

The Spirit of Providence is
designed exclusively for our
associates and friends:
P
rovidence has been named one of a select group of hospitals identified as providing outstanding performance
in the delivery of a positive experience for patients during their hospital stay, as measured by Healthgrades, the
leading online resource that helps consumers search, evaluate, compare and connect with physician and hospitals.
To be eligible for the Healthgrades 2013 Outstanding Patient Experience Award, Providence Healthcare Network
must have met the clinical quality threshold for this award and have data for a minimum number of HCAHPS surveys:
• ClinicalQualityThreshold—ProvidenceHealthcareNetworkrankedamongthetop80%ofhospitalsforclinical
quality as ranked by average z-score across the conditions and procedures that Healthgrades evaluates using
Medicare data.
• MinimumNumberofHCAHPSSurveys—ProvidenceHealthcareNetworkhaddataforatleast100Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys to reliably assess performance.
Ascension Health
Health Professional Affiliates
Medical Staff/Retired Physicians
Providence Health Center
Board of Trustees
Providence Foundation
Board of Trustees
Founders Society
Providence Forum
Providence Healthcare Network
Advisory Board
Ethics Committee
Providence Volunteer Services
Providence Health Alliance
Board of Directors
Providence Nursing School Alumni
Family Practice Residency Staff

I N S I D E
2
A Letter from the President
3
Associates Honored at the
Annual Service Awards
4
From the Heart
4
Chaplain’s Corner:
Grace Abounds
4
Blood Drive Results
5
Notes from Sister C:
God Speaking to our Hearts
5
Providence Shows Support
to our West Neighbors
6
Compliance Corner: Updated
Standards of Conduct
6
12th Annual Food & Wine
7
Providence Champagne
Luncheon & Style Show
8
Providence Walks for
Healthy Babies
9
Forum “Springs” into Action
9
Style Show Thank You!
10 Wellness Corner
10 Palliative Care Corner
10 Nurses’ Week 2013
11 Picture This
12 Providence Health Center
Recognized as PRC 5-Star
12 Providence Named Texas
Mother-Friendly Worksite
“We are so excited that all of the hard work that Providence associates, physicians and volunteers have put into
Patient Experience is being recognized,” said Brett Esrock, President and CEO of the Providence Healthcare Network.
“This has truly been a team effort across our entire Network. We have developed and are utilizing industry best
practices to create an excellent experience for our patients. Although we appreciate the Healthgrades 2013 Outstanding
Patient Experience Award, the true satisfaction for us is knowing that our patients, through the HCAHPS survey
process, recognize when excellent care and service is being delivered.”
“As hospitals continue to struggle with the delivery of high-quality, safe care in the face of mounting financial and
regulatory pressures, the hospitals who have achieved Healthgrades 2013 Outstanding Patient Experience Award
stand above the rest in terms of providing the most positive experience for patients during their hospital stay,” said
Evan Marks, Executive Vice President, Healthgrades Informatics and Strategy. “This exceptional performance reflects a
commitment to superior quality of clinical care.”
For more information about Healthgrades, to download a full copy of the report or to get information about
hospital and physician quality, visit: www.Healthgrades.com today.
Your input is important! The Associate Engagement: Model Community Survey is one important way we listen to
our associates and take action. We want to know what’s working well as well as opportunities for improvement.
Be heard. Share your voice about the things Providence is doing well and the areas that need improvement. The
Associate Engagement: Model Community Survey integrates two former survey tools–the Associate Engagement
Survey and the Safety Climate Teamwork Survey.
Be involved. The Associate Engagement: Model Community Survey asks your opinions about a range of topics, such
as your day-to-day work, the quality of feedback you receive on your performance, recognition of your achievements,
workplace and patient safety, our leadership and other details about what it’s like to work at Providence.
Make a difference. The results will be used by our leaders, working with their teams, to identify key areas for
improvement and develop specific plans of action to address those areas
Thank you for taking the time and effort to share your voice and help shape our community of associates.
Together we’ll work to build our Model Community of Inspired People at Providence Healthcare Network.
2 • The Spirit of Providence
Letter from thePresident
I was honored to become Providence’s President and CEO on April 3, 2013. In the past two
months, I have experienced a number of significant events at Providence, but none that embody the
essence of Providence’s mission and values more than our response to the West fertilizer plant
explosion on Wednesday, April 17. That night was an extremely difficult one for those affected by
the explosion; many of whom are our own associates and their families. I am proud to say that I
witnessed and experienced many incredible things that night, and I continue to be amazed by our
Providence family in the days and weeks after.
We talk about team and teamwork all the time, but seldom do we experience it on that level. That night, our organization came
together not because of our jobs, but because of our love and compassion for others. When explosion victims began arriving at
our emergency department, we were assembled and ready. There was no fanfare, no panic and no confusion. To watch you all go
into action was a thing of beauty… poetry in motion. Patients were quickly triaged and treated. Displaced nursing home residents
were comforted and cared for. That night we treated 87 victims, responded to hundreds of calls and walk-ins of people seeking
information about loved ones and launched our social media presence immediately to better communicate with a wider audience.
In the midst of all this, God’s love flowed through you all as you interacted with patients, families and each other.
The outpouring of support from our Providence family, our community and even from those all over the country in the wake of
this tragic event has been overwhelming. People showed up to our hospital to offer to help. Businesses called to donate supplies.
Brigham Women’s Hospital in Boston sent pizza to our ER team. Over 300 people showed up to the Providence-hosted Carter
BloodCare blood drive the following day, many of them students. Following the tragedy, our associates continued to give of their
time by volunteering in West and generously donating their treasure to support our own associates and our other friends and
neighbors in West. Over $22,000 was raised from associates and community members who wore Providence’s “Praying for West”
T-shirts to demonstrate their support. We gratefully recognize all these selfless acts and appreciate everyone’s desire to lend
a hand and make a difference.
In a very short time, I have come to love this organization. Your unparalleled response to the needs of our friends and neighbors
in West is one of many reasons why. That night, I was proud to be your CEO, but even more importantly, I felt blessed to be your
colleague. Thank you for helping to define excellence at Providence. You have my complete appreciation and admiration.
Sincerely,
Brett Esrock,
President and CEO
Thursday, June 13 • 10–11:30 a.m. or 2 p.m.–3:30 p.m.
Providence Park Community Room at 300 West State Highway 6
(across the street from KWTX-TV-Channel 10)
Assorted English teas will be served along with rich flavored coffees and fine sparkling wines. You
will be served cucumber, chicken salad and pimento cheese sandwiches, fresh dipped strawberries,
petit fours, wonderful scones and Milano cookies.
You may invite family members and friends if you wish, for either time on June 13.
Pease RSVP by Monday, June 11, by calling the Providence Foundation at 751-4762.
2013 Topic: The Changing Landscape of Health Insurance–
A Look at Healthcare Reform, Medicare and Long Term Care
Guest Speaker– Jackie L. Spragins, RHU, LTCP,
Insurance Producer, Higginbotham Insurance
Door prizes will be given for the most fun hats • This event is free of charge • Dress is spring casual.
The Spirit of Providence • 3
Associates Honored at the Annual Service Awards Banquet
During the Annual Associate Service Awards Banquet, held at the Texas Ranger Museum, near the Baylor University Campus, nearly 300 associates were
recognized. Together, these individuals have worked over 2,750 years of service to Providence and the Daughters of Charity!
Rebecca Huneke
Sandra Padilla
Jeri Rainer
Debi Crelin
Marsha Nemec
Each year, outstanding associates are nominated by their peers to be named “Associate of the Year.”
The selected winners exemplify our mission and core values while inspiring others with their dedicated commitment
to excellence. Congratulations to the following Associates of the Year:
Providence Health Center: Rebecca Huneke
•
Providence Park: Sandra Padilla
Providence Home Care: Debi Crelin
•
•
De Paul: Jeri Rainer
Providence Clinics: Marsha Nemec
2013 HONOREES
45 YEARS
Rosemary Hilliard
40 YEARS
Laura Carr
Deborah Kucera
35 YEARS
James Copeland
Deanna Garon
Gladys Wilson
30 YEARS
Eileen Bohannon
Patricia James
Vicki Sprague
Harold Stieg
Mary Whitaker
25 YEARS
Joann Ball
Gayla Berry
Judith Bingaman
Barbara Dennis
Frank Gentsch
Rebecca Rodgers
Cherie Sivess
Gloria Torres
Carolyn Watley
20 YEARS
Wanda Akers
Gwendolyn Brown
Yolanda Brown-Perkins
Gilda Conner
Donna Gustafson
Carla Holecek
Patricia Janes
Dawn Johnson
Linda Nichols
Alton Niswanger
Rebecca Pack
Tamantha Samford
Sheri Sims
Margaret Smith
Sandy Trevino
Rita Wilson
Penny Wood
15 YEARS
Patricia Attaway
Kathryn Baker
Paula Cienfuego
Ruth Collier
Jonathan Ford
Thalia Forero
Mary Garcia
Charles Gohring
Debra Gorton
Helen Haralson
Leah Hill
Theresa Julian
Lori Kemp
Denise Kinsey
Nabor Leal
Kimberly McGee
Nanette Morgan
Cristy Mynar
Teresa Painter
Rickey Pass
Sylvia Ramirez
Donna Robinson
Carmen Rosser
Deanna Skillett
Deborah Slaughter
Donald Stephens
Janett Strickland
Beryl Sutter
Felicia Taylor
Kevin Wagenschein
Errol Yap
Sandra Young
10 YEARS
Samuel Abernathy
Deborah Anderson
Donnie Bailey
Brenda Blackburn
Montie Bland
Donna Blansit
Elijah Burks
Ashley Carter
Karen Chelmo
Seth Colson
Kristin Craig
Kyle Dupree
Joann Fajardo
Cheryl Flores
Tyler Frithiof
Michael Garrett
Nancy Glover
Anita Green
Tonya Hines
Luann Hudson
Tina Hyde
Linda Jackson
Dawn Jefferson
Ella Jimenez
Janet Lenior
Jabbar Lindsey
Miriam Lumwagi
Marcie Martinez
Cynthia McDonald
Judith McGee
Angela Mejia
Terri Millerd
Arthur Molina
Rose Motz
Kevin Owens
Cynthia Payne
Vickie Peterson
Rex Powell
Natasha Rash-Chapman
Calvin Reed
Brenda Resendez
Kimberly Ridge
Brooke Robinson
Anitra Robinson
Charles Sivess
Susan Stanley
Andrew Stryker
Anna Swierczek
Britney Tharpe
Margaret Thompson
Tamera Tillery
Judith Trevino
Michelle Troutt
Lionel Turner
Jack Villareal
Bernice Ward
Tracy Williams
Kristin Zarraga
5 YEARS
Tamara Aguilera
Kelly Alderson
Donna Allison-Heath
Rebecca Ballard
Timothy Barrett
Bull Barrow
Darrell Bartosh
Tamara Beckner
Joyce Biles
Tamera Black
Candace Blackwell
Brittany Blancett
Wanda Bledsoe
Lynn Bondeson
Link Branch
Barbara Breland
Kristi Brookshire
Alex Brown
Trenton Brown
John Burbidge
Miranda Burns
Lea Campbell
Tracy Campbell
Amber Cashion
Leslie Cernosek
Jeff Chancellor
Tammi Charanza
Judy Cleghorn
Denise Coleman
Madeana Collins
Erica Contreras
Sheila Convento
Denise Cox
Barbara Darr
Deborah Davis
Clifton Davis
Brittany Davis
Anabelle Deen
Hansel Deen
Jennifer DeLeon
Maria Delgado
Ray Douglas
Annette Duncan
Cheryll Ethridge
Nicole Everitt
Rosetta Farmer
Louise Fasana
Kyla Ferris
Penny Finn
Melissa Foil
Ava Fox
Brandon Garrett
Katrina George
Margaret George
Jennifer Grabenstein
Pamela Green
William Griffin
Debra Haddad
Kristin Hale
Yumi Hansen
Jennifer Harwell
Sherri Hauke
Katherine Haynes
Justin Heister
Melanie Hejl
Julieann Hemstreet
April Hernandez
Alicia Herr
Nabota Hilliard
Bettye Holzmann
Sheila Hunt
Cheryl Hunter
Noelle Irons
Jamie Jackson
Kristina Jennings
Artstran Johnson
Donna Johnson
Nada Johnson
Cynthia Jordan Harris
Laurie Kascsak
Jennifer Kelly
Kevin Kemp
Valerie Kendrick
Sally Kettler
Pamela King
Tina Kirby
Stephanie Kucera
Shawn Lade
Teresa Langford
Lacey Lansford
Brenda Larson
Amber Leibold
Rolando Liguez
4 • The Spirit of Providence
...continued from page 3
Associates Honored at the Annual
Service Awards Banquet
2013 HONOREES
Today, the people of Providence
Healthcare Network are showing their
support for the people of West in the
wearing of our Praying for West T-shirts.
It is a joy to walk around and see so
many of you from so many areas
smiling and wearing our heart of
prayer for West.
Members of the Board of Trustees
join with us in expressing our admiration
for the courage and selflessness being
shown by the people of West.
The Board is very proud of all the
PHN associates, physicians and volunteers
who manifested their dedication in this
time of tragedy. We are deeply grateful to
all of you for the many ways you have and
continue to show kindness, commitment
and actions to help alleviate the suffering
of all persons impacted by this disaster—
many so close to the Providence family.
May God bless each of you for your
caring compassion.
Thank you, thank you, thank you,
Sister Marie Therese
5 YEARS continued
David Lofland
Regina Lopez
Jeanne Lumeyer
Elizabeth Luna
Karen Maguire
Cierra Majors
Brenda Mallow
Michelle Manning
Angela Martinez
Mireya Martinez
Jimmie McGaugh
Lori Mexia
Traci Mitchell
Lisa Molkenbuhr
Bridgette Mooney
Jessie Moore
Tara Mulcahy
Amanda Navejas
Linda Neal
Roman Novian
Amber Park
Evelyn Payne
Julie Pederson
Melissa Peters
Shauna Petty
James Rangel
Tamara Ratliff
Lindsey Reneau
Anya Richardson
James Rieger
Janet Riskowski
Sonja Ritchey
Amy Roberson
Shawn Ruggieri
Shelly Runyan
Julie Sanders
Wil Scherler
Shannon Schrader
Christian Severson
Jeanette Shell
Brian Shockley
Edna Simons
Evelyn Smith
Johnny Smith
Sumetra Soto
Gloria Stanford
Jamie Stogner
Tommy Stow
Rachel Summa
Nereyda Swindall
Jesse Tankersley
Lanee Teer
Tiffany Thomas
Chloe Thompson
Keny Tipton
Vannessa Torres
Melissa Valerio
Jason Vela
Nickolas Vigil
Misty Watson
Donna Watson
Ronald Webb
Tony Welch
Christina West
Aaron Whelchel
Karen Whitten
Vickie Wiese
Jacqueline Williams
Lindsey Willis
Darla Wilson
Richard Witt
Kimberly Woodliff
Raymond Woodruff
Teran Yaklin
Remona Yarbrough
Carol Zettler
by Deacon Greg George
Grace Abounds
T
Written in response to Providence’s
“Praying for West” T-shirt day.
he Catholic Church has designated this Liturgical Year as the Year of Faith, beginning last
Advent and ending with the Feast of Christ The King next November. When I heard this
designation, I wondered, “Why do we need a year of faith? Shouldn’t every year be a year
of faith? Shouldn’t every day be a day of faith?” The answer to these questions comes to me daily
when I read the newspaper or listen to the five o’clock news. Stuff happens that simply rattles and
tests my faith and I suppose it shakes other people’s faith as well.
Central Texas
Cancer Network
Breast Cancer Program
The recent tragedy in West, the violence in Boston, terroristic acts, heinous crimes, natural
disasters such as floods, hurricanes, tornadoes, earthquakes, wildfires, etc., not to mention economic
and social injustices which persist, all remind us of the imperfect and temporal world in which we
live. God made the world perfect “in the beginning”, yet something went wrong somehow. That
“something” could be an evil or imperfect influence, which some might call the devil or it could be
just the fact that we have free will and we don’t always use it for positive and creative purposes.
Board Chair,
Providence Healthcare Network
presents:
Breast Cancer Resource
Lunch and Learn
When: June 5, 2013, 12:00pm-1:00pm
Where: Providence Pavilion Auditorium
Speakers:
• Melanie Crain – Pathways Program,
Providence Hospice
• Tammy Grimsley – Breast Cancer
Accessories (prosthetics, wigs,
garments, etc.)
All physicians and clinical staff are invited
to attend. Come find out more about the
needs of breast cancer patients and their
families, and the resources available for our
patients facing breast cancer. Brown bag
lunch will be provided to those who RSVP.
Please RSVP to Jennifer Furrer at
254-537-1711 or [email protected].
Now I am not a fatalist or doomsday-er, so I need Faith to help me be aware of the grace, the
love and presence of God that perseveres in the midst of the imperfections which often occur in our
world. St. Paul wrote that “Where sin is, grace abounds all the more” (Romans 5:20). That is what I
need to remember in this year of Faith, grace always abounds all the more. Each of you remind me
of this, day in and day out by your cheerfulness, your dedication to love and service of neighbor and
your professionalism in the face of difficulty. Day and night you all minister like saints to the sick,
the dying, the grieving, the distraught co-worker and you do it with faith, knowing in your hearts
that grace abounds all the more. Your light definitely shines, my friends, and your actions remind
us all that this is a Year, a Day and a Time of Faith.
Blood Drive Results
In response to the tragic plant explosion in West, Central Texans rallied together to support our
community neighbors. During the April 18 blood drive, over 300 people came to Providence to
donate blood. Carter BloodCare was able to sign in 113 people. Of those 113, 98 were whole
blood donors. Using the math that each donation can save 3 lives, enough blood was collected
to help save almost 300 lives. The generosity of our Central Texas community is one of a kind!
Mark Your Calendars for our Remaining 2013 Blood Drives
June 14 • August 14 • October 9 • December 11
God Speaking to our Hearts
R
The Spirit of Providence • 5
ecently, I was walking down the hall past Paulette’s cleaning cart. Now that’s not unusual since you can see Paulette
every morning somewhere on the first floor, cleaning everything! But this day I noticed something different. On top
of the piles and piles of trash, there was a book called “When God Speaks to Your Heart.”
Itstoppedmeinmytracks—whatagreatupliftingthought:Godspeakstous,eveninthetrashanddiscardsweencounter.
Now that happened the day before the tragedy of the West explosion. And as we saw the pictures on the news of all the
destruction and all the trash that seemed to be everywhere, I remembered Paulette’s cart and the words “When God Speaks to Your Heart.”
Andspeak,Hedid!Weexperiencedthekindnessesofsomanypeople…somanyoffersofhelp,withnoexpectationsofthanksorpublicity—thatis
God speaking to our heart.
You have been so generous, whether it was direct care that night, continuing care now, donations of needed items, financial donations or whatever
was needed. You and associates from across Ascension ministries have given $14,000 for our associates who lost so much. As of this writing $10,000 has
already gone directly to those who lost the most. And, at this point, T-shirt sales have raised over $22,000…and you can still show your support for our
West neighbors by purchasing shirts!
Sister C
So, we can see God is speaking to our hearts and I think we can say with confidence, “Speak Lord, your folks at Providence are listening.” God bless
you all, you are the best!
PS…take a look at the pictures below of our associates supporting West by wearing their “Praying for West” T-shirts!
Providence Shows Support to our West Neighbors
6 • The Spirit of Providence
The Twelfth Annual Food & Wine Experience
was Quite an Experience!
by Dave Guyer, CFRE, Vice President, Development; Executive Director, Providence Foundation
May, 2013
The Federal HIPAA HITECH rule changes
became final March 26, 2013.
The following portions of the HIPAA HITECH
rule were modified:
Breach Notification
Enforcement and Civil Monetary Penalties
Fundraising/Marketing/Sale of PHI
Research Authorizations
Individual Rights to Access and Request
Restrictions
Decedents/Immunizations/Genetic
Information
Notice of Privacy Practices
These changes along with the
House bill that was effective September,
2012 by our legislature to state HIPAA
laws, increases enforcement and
penalties for violations.
Some changes will affect how we
conduct business with our patients and
our business partners. As a result, we
have modified the Joint Notice of Privacy
Practices (Notice) and our Business Associate
agreements (BAA) to reflect the new
requirements. The new Notice has been
posted at our Network website and we’ve
begun to distribute it to our patients. Please
check your registration and admission areas
for this revised communication. If your Notice
does not reflect an effective date of April 3,
2013, it is time to update it. This must also
be posted prominently in waiting and
admission areas. If you do not have the
Notice in its large framed format, please
contact Diana Holub at 751-4771 for
ordering information.
F
ounders Society members who attended the Providence Foundation’s Twelfth Annual Food
& Wine Experience on the beautiful spring afternoon of Saturday, April 20th, were certainly
treated like VIPs. “That’s because they are!” stated Dave Guyer, Executive Director of the
Providence Foundation. “The Food & Wine Experience is one way that the Providence Foundation
can express our deep gratitude to these wonderful donors who give so generously to Providence.”
The Food & Wine Experience was once again held at the Carleen Bright Arboretum’s White
Hall and was beautifully decorated with accents of bright yellow spring flowers and teal tablecloth
runners. This year’s chefs included Juanita Barrientos, with Gourmet Gallery, who prepared Goat
Cheese Ricotta & Roasted Fruit, KXXV-TV’s Ann Harder, who prepared Debbie’s Savory Salad;
Robin Jeep, with Vibrante Café, who prepared Creamy Cashew Kale & Wild Mushroom Sauté;
JimQuattrocchi,withSergio’sRestaurant,whopreparedFishVeracruzano;JosephMyers,with
the TSTC Culinary Institute, who prepared Three Cheese Chicken Roulande; and Nancy Grayson,
with Lula Jane’s Bakery, who prepared her famous pound cake with fudge sauce. As the chefs
presented their demonstrations, Foundation Forum members served out tastings to our Founders
Society VIPs along with various wines, compliments of Glazer’s Distributors that were paired with
each course. TABC Certified Wine Server, Mark Molkenbur, described each of the six wines that
were served.
Everyone had a great time! If you are interested in learning more about the Founders Society,
please contact Dave Guyer or Jenny Peel, Foundation Development Officer at the Providence
Foundation by calling 751-4762.
Founders Society Members Billy & Karen Richardson, Lisa Esrock
and Bev Keahey.
Foundation Board Member Bill Schroeder
and his lovely wife, Pat.
To assist in understanding our
obligations, I’ve borrowed some case
scenarios to stress how easily the law could
be violated. Penalties leveraged by the state
are in addition to Federal penalties. Texas
HB 300 set forth some of the harshest
financial penalties in America.
Example 1
An EMS worker texts a photo of an MVC with
note, “Saw this today,” to his girlfriend at the
local volunteer fire department. She recognizes
the car, and forwards it to her cousin whose
roommate, Jim, was injured in the accident,
asking, “Heard your roommate has two broken
legs! Is Jim out of ICU yet?” The cousin replies,
“He is better, but please pass it on to church
to keep him in their prayers.” The cousin also
posts a request to “pray for Jim Thompson,
who was hurt in a car accident, and is in the
hospital,” on Facebook. She puts a note in the
“In Our Prayers” box at church with Jim’s name,
and that he is recovering from an accident. The
pastor announces the prayer request to the
congregation of 186 people. In the back of the
room is a lawyer, who texts his secretary about
Jim’s injuries and asks her to contact him at the
hospital regarding his legal representation.
continued on page 8 sidebar...
Founders Society Members
Kenny & Kim Stevens
Forum Member Jeff Peel “cheers” former
Foundation Board Chairman Terry Stevens
PHN President/CEO Brett Esrock, former President/CEO
Kent Keahey, Foundation Board Member Diane McEachern
and Colin O’Neill
Founders Society Members (& PHN employees) Heather Beck,
Brenna Middleton, and Patty Hawk
The Spirit of Providence • 7
2013 Providence Champagne Luncheon & Style Show
by Jenny Peel, Providence Foundation Development Officer
O
n Friday, March 22, the Providence Foundation presented a fabulous fashion fete featuring Waco’s best chic
boutiques, a delectable champagne luncheon catered by George’s Restaurant, and a coveted Luxury Raffle!
Nearly800guestsweredazzledbythisspringstylepreview,and,thebonus?Thankstotheremarkable
supportofoursponsors,donors,andguests,thisfestiveeventnettednearly$80,000tosupportProvidence!
After enjoying complimentary valet parking, guests entered the champagne reception and sipped on their Blue
Velvet drinks while catching up with friends, shopped at the on-site gift boutique courtesy of Providence Volunteer
Services, and crossed their fingers that they would be a lucky winner of one of the seven luxury raffle items! Luxury
raffle prizes included a Tag Heuer watch set ($4000 value) donated by Boozer’s Jewelers, a $3000 spa package courtesy
of NuGenesis Medical Spa, a beautiful Marc Jacobs handbag valued at $900, a $1000 shopping gift card donated by
Dillard’s, a $2000 travel voucher courtesy of Allen Samuels House of Travel, an instant wine cellar donated by Valley
Mills Vineyards, Red Caboose Winery, Lily Lake Vineyards, and Tehuacana Creek Vineyards ($1500 value), and a 6
month lease of a 2013 Mercedes-Benz E350 generously provided by Mercedes-Benz of Waco ($12000 value).
We’d like to express our grateful appreciation to all of our generous sponsors and supporters that made the
2013 Champagne Luncheon & Style Show a great success! Your vital contributions help advance the Providence
Healthcare Network’s mission to provide quality healthcare services for all, with particular attention to the sick, poor,
and vulnerable. Funds raised help purchase life-saving medical equipment and services, fund capital expansions and improvements and provide continuing
educationfornurses—allofwhichpositivelyimpactsthelivesofourneighbors,friendsandlovedonesinCentralTexas.Becauseofthiscontinuedsupport,
nearly $20 million has been provided in grant funding to the Providence Healthcare Network from the Providence Foundation since its inception in 1993.
In addition, thanks are in order for the Foundation’s incredible Development Committee. Their dedicated planning and hard work made this a fashion
fundraising event to remember! We’d like to thank our event Chair, Development Committee Chairwoman and Providence Foundation Board Member
Cindy Hayes, and Vice-Chair Lynnette Allmon, for their dedication and service to Providence. Cindy and Lynnette were joined in the planning and
execution of the Style Show by committee members Penny Aynesworth, Sheryl Carroll, Scott Felton, Nancy Goodnight, Johnny Mankin, Sister Cecile
Matushek, D.C., Pat Nowotny, Kim Stevens, Patty Hawk, and Heather Beck. In addition, we’d also like to thank the gorgeous (and handsome!) models,
fabulous retailers who provided over 100 outfits, and our dedicated volunteers who helped set-up and execute the event. We simply could not have
pulled off an event of this magnitude without each and every one of you, and for that we thank you!
Save the date for next year! The 2014 Providence Champagne Luncheon & Style Show will be held Friday, March 21 at the Waco Convention Center.
We look forward to seeing you there!
8 • The Spirit of Providence
Providence Walks for Healthy Babies
...continued from page 6 sidebar
I
Number of VIOLATIONS: EMS worker,
EMS Service, No violation unless
information is identifiable $0
Fire Department, Negligent Release
x1 $5000 =$5000
Girlfriend at VFD, Intentional Release
x1 $25,000 = $25,000
Cousin (reply, Facebook posting,
Prayer Box) –Negligent Release
x3 each $3000=$9000
Pastor, Negligent Release x 186 each
$3000=$558,000
Lawyer, Intentional Release for Financial
Gain x1 $250,000
Total fines $845,000
Example 2
A laptop is stolen from an employee of
a Business Associate (BA). The computer
contained Protected Health Information
(PHI) on 656 individuals. The PHI included
names, social security numbers, dates of
birth, and medications. In response, the
hospital took steps to enforce the
requirements of the Business Associate
Agreement (BAA). The BA agreed to install
encryption software on all their mobile
devices, strengthen IT access controls,
update security policies, and improve the
physical security of their building. In
addition, the responsible employee was
counseled and all employees received
additional security training. HB 300 holds
accountable anyone in Texas that comes
into contact with PHI. This means that
your BAs will be accountable to the
provisions of HIPAA and HB 300 unless
they have no contact with PHI.
Our BAAs were revised to include
language requiring business associates
to comply with state and federal
privacy rules.
Civil penalties of $5,000 – $1.5 Million*
may be assessed.
If you have questions or would like
more information, please contact
Diana Holub, RN, Compliance Director,
Privacy officer at 751-4771.
Connect with us on
social media!
n Texas, 1 in every 7 babies is born premature. Babies who survive a premature birth may suffer
lifelong consequences. The March of Dimes is dedicated to reducing premature births, birth
defects and infant mortality. Because of the importance children are to healthy a community,
Providence is proud to partner again with the March of Dimes as the presenting sponsor of March
for Babies; and on April 13, Providence associates, families and friends gathered at the Mayborn
Museum’s historic village for the 2013 March for Babies walk.
Our Providence team showed just how much we care about healthy babies, as we raised over
$6,700…and the money is still coming in!! Combined with our $15,000 sponsorship donation,
Providence will donate over $20,000. Thank you Providence for your commitment to excellence!
The Spirit of Providence • 9
Forum “Springs” into Action
by Jenny Peel, Providence Foundation Development Officer
T
he Providence Foundation’s Forum members have been
quite busy this spring! Many of them volunteered at the
recent Champagne Luncheon & Style Show, and several
of them even shared their good looks on the runway! Just a
few weeks later, another great group of Forum members gave
their time to support the Foundation’s Food & Wine Experience.
We are quite thankful for the time and effort that the Forum
continually puts forth to support Providence.
Forum Members Cayce Connell, Tom and Cheryl
Crenshaw, and Aaron Thompson
Forum Members Jenny Peel and
Traci Simons
In addition, the Forum recently met for their Annual Spring
Business Luncheon at Ridgewood Country Club. They enjoyed the opportunity to
network and visit with PHN President & CEO Brett Esrock, too. Mr. Esrock was
gracious enough to meet with the Forum and share with them all of the latest and
greatest developments at Providence. Forum members appreciated the opportunity
to get an up-close and personal view of Providence’s new leader!
The Providence Foundation Forum is an affinity group of young professionals who
serve as ambassadors for Providence and volunteer at Providence’s special events.
For more information on nominating a potential Forum member, please contact
Jenny Peel at 751.4762.
Forum Members Lara Robertson, Courtney Pahmiyer, Cheryl Crenshaw,
Cayce Connell, Jeff Peel, Aaron Thompson, Meagan Hoefer, Caroline Wolf.
10 • The Spirit of Providence
Interval Training: How to Get Started
Easter Celebration
at Providence Park
Ready, Set, HUNT! On March 23,
Providence Park associates, residents and
their families gathered for their annual
Easter egg hunt. Resident Glenda Oliver
personally stuffed each egg with sweet
treats and volunteer Jeff Adcock made a
special appearance as the Easter Bunny.
Looking for a way to drop extra pounds and get in shape? Try interval training!
Interval training combines short bursts of intense activity called intervals, with periods of lower
intensity or rest periods. Switching between the two makes your body work harder, burning more
calories faster than it would at a steady, moderate pace. If you›re not active now, talk to your doctor
before you start an intense exercise program. Below are just a few examples of how to get started on
an interval training regimen.
Walking or running: Warm up first, then mix short bursts of speed of varying lengths, or sprints
into your walk, run, or jog. Those bursts of speed may last 30 seconds to a minute. After each
interval, slow down and let your heart rate come back down.
Swimming: Swim a length, rest for 30 seconds, swim another length and repeat until you’ve
swam six lengths. Two days later, aim for seven lengths with 30 seconds of rest, and so on. Then
begin shortening your rest. Eventually you should be able to do 10 lengths with 15 seconds of rest
between lengths.
Rowing: Row hard for two minutes, then rest for one minute and repeat that cycle 10 times. After
two weeks, move up to three-minute intervals with one minute of rest.
Palliative Care Corner
by Michelle Myers, Palliative Care Coordinator
Daniel and Abigail Olmstead, children of
Michael Olmstead, Vice President of
Long Term Care
The Difficult Journey: Maintaining Hope
While Preparing for Death
W
hen a patient is given a terminal diagnosis, hope and comfort are essential for their
physical, emotional and spiritual well-being. As caregivers, we have the opportunity
to help prepare patients and their families for what lies ahead and help guide them
through this very rough terrain. We can help patients set and reach realistic goals, as well as help
prepare them for realistic outcomes. Pacing topics with patients and families will be dependent on
their unique needs. Careful consideration needs to be taken in regards to both patient and family
when engaging in difficult conversations. A good balance of hopeful inspiration and end-of-life
preparation can assist with this process. Encouraging strength, hope and quality of life, and placing
value on time left are important parts of goal development. Chaplain Services and Palliative Care
are great resources to help in providing end of life support to patients and their families.
For More Information, Contact: Chaplain Services at (254) 751-4166 or
Palliative Care at (254) 751-4361 – [email protected]
Kaidence Quinton, granddaughter of
Howard Bates Jr, Environmental Services.
Nurses are an Essential Piece to
Team Providence
Celebrating Nursing Excellence...Nurses’ Week 2013
Leilani Jones, grandaughter of Jeannette
Cancel, Nutritional Services.
The Spirit of Providence • 11
On May 5, the emergency department celebrated the
one year anniversary of implementing EMR (electronic
medical records) and CPOE (computerized physician
order entry). The use of EMR and CPOE allows
caregivers to access patient medical data more quickly
and helps reduce errors related to poor handwriting
or transcription. Thank you to the entire emergency
department team for your help in making this transition.
Your dedication to excellent patient care is evident!
On May 10, you couldn’t help but stop and smell the roses! Begonias, hydrangeas and beautiful arrangements made by our
Providence volunteers helped us celebrate Mom this Mother’s Day!
Throughout the year, approximately 40 Providence associates serve as pen pals to the 4th grade class at Brook Avenue Elementary. This exercise
allows the students to practice creative writing as well as proper spelling, grammar and hand-writing skills. Providence helped the 4th graders
celebrate a successful with a luau. The students and their Providence pen pal enjoyed sandwiches provided by our Nutritional Services team and
enjoyed games and photo ops in a beach-themed seascape. Thank you to our Providence Education Department and to all of our Providence
pen pals who all helped make this FUN!
12 • The Spirit of Providence
Providence Health Center Named 2013
PRC 5-Star Hospital in Mammography for
Overall Quality of Care
T
his designation is given annually to hospitals that score in the top ten percent of PRC’s national database for the prior year. These
awards are based on the percentage of patients who rate the facility, healthcare provider, outpatient service line or inpatient unit
“Excellent”fortheOverallQualityofCarequestion.
Congratulations to the Providence Breast Health Center and its talented staff for all your hard work and dedication to providing exceptional
patient care.
Professional Research Consultants is in its 33rd year of providing marketing research for hospitals across the United States.
Providence Named Texas Mother-Friendly Worksite
P
rovidence joined a growing number of Texas businesses designated by the Texas Department of State Health Services as a Texas
Mother-Friendly Worksite. Mother-Friendly employers proactively support employees who choose to breastfeed their infants by
providing time, space, and other support to maintain breastfeeding after returning to
work. Employers that provide a Mother-Friendly Worksite program benefit from increased
employee retention, lower absenteeism, higher morale, greater productivity, reduced health
care costs, and improved short- and long-term health of the breastfeeding mother and her
child.
“We want our employees who are new mothers to know that we support their decision
to continue breastfeeding,” said Donna Robinson, Director of the Providence Women and
Newborns Center. “We are extremely pleased to be designated as a Texas Mother-Friendly
Worksite.”
Change Service
Requested
The Spirit of Providence is published bimonthly
for associates and friends of
Providence Healthcare Network.
For address changes or corrections, write or
call Providence Marketing and Public Policy,
6901 Medical Parkway, Waco, Texas 76712,
(254) 751-4070.
Jana Whitaker
Executive Editor
Jana Whitaker, Jonathan Ford,
Erin Rogers, Mandy Sharp
and Brenna Middleton
Contributing Editors
NSight Graphics & Digital Design
Patti Neckar
Design/Production
Opinions or assertions contained herein are
the private views of the authors and are not
to be construed as official or as reflecting the
views of Providence Healthcare Network,
its staff or attending physicians.
Member of
Waco, TX 76712
6901 Medical Parkway
PAID
Providence Health
Services of Waco
U.S. Postage
Non-Profit Org.
For more information on the Texas Mother-Friendly Worksite Program, visit the
program’s website at http://texasmotherfriendly.org.
Submissions may be edited.
© 2013 Providence Healthcare Network