Youth Worker
Liverpool Migrant Resource Centre is seeking to employ a Youth Worker.
The Youth Worker will support newly arrived migrant and refugee young people, building capacity
and promoting positive changes among those who may be facing barriers to settlement and
participation in local life.
This role will be at equivalent SCHADS level 4, with salary sacrifice options available. This role is
to 30 June 2018 with possibility of extension.
Applications close COB Monday 7 November 2016.
For further information and questions please contact Jenny on (02) 8778 1216.
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Lodging a Job application with
The Liverpool Migrant Resource Centre
When lodging your application, make sure you submit the following information:
1. Letter of application addressing the selection criteria, essential and desirable.
2. Resume outlining your qualification and experience
3. Name, position and phone number of at least 2 professional referees
Applications via email or post are accepted. It is your responsibility to ensure that the application
gets to the centre on time. We will not take any responsibilities for technical difficulties or lost
applications.
Please make sure that the application is received by the Liverpool MRC by the due date. Late
Applications may not be accepted.
Any questions about your application should be directed to the convener of the panel or the person
identified in the application.
All applications are to be addressed to the Client Services Manager and sent to either:
Email: [email protected] or
Address PO Box 435
Liverpool NSW 1871
Employment Procedure
At the Liverpool Migrant Resource Centre, staff is employed under an Equal Employment
Opportunity policy. All applicants are assessed under the same criteria and via the same process.
An employment subcommittee will convene and follow the following process:
1. Cull the applications according to the identified selection criteria. Applicants will not be
interviewed if they do not meet the essential criteria. Depending on the number and quality
of applicants, the desirable criteria may be considered. In cases of an extremely large
number of applicants meeting the desirable and essential criteria, the panel will select the
applicant who meet the criteria best.
2. Applicant selected will be interviewed. All selected applicants will be asked the same
questions.
3. Depending on the position, each candidate may be asked to participate in a short test
assessing specific criteria (for example–a typing test, writing skills or computer skills).
4. Referees of the best applicant/s will be contacted
5. Employment panel will identify successful candidate and conditions of offer of employment
(i.e. wages, probation period)
6. Convener of the panel will make an offer of employment to the successful candidate, initially
by phone and subsequently in writing
7. Unsuccessful candidates will be informed in writing.
Selection Criteria
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Essential criteria
Qualifications in a relevant field such as youth work, community development, community services
or social work; at minimum Cert IV in community services or equivalent.
Demonstrated knowledge, skills and experience in youth work and casework delivery.
Demonstrated ability to communicate effectively with young people, including young people from
diverse language, cultural and socioeconomic backgrounds.
Understanding of social and settlement issues affecting refugee and CALD young people and their
families living in South Western Sydney.
Strong administrative, organisational and time management skills.
Demonstrated computer skills alongside skill and experience in utilising electronic databases.
Desirable criteria
Experience in developing, organising and facilitating group based projects and activities.
Experience working with young people who are “at risk” and / or have experienced trauma.
Experience in report writing.
The successful applicant will be subject to having cleared a Working With Children Check and
National Police Check
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Position Data
Position Title
Youth Worker
Current Position Holder
Vacant
Organisation
LIVERPOOL MIGRANT RESOURCE CENTRE (LMRC)
Location
Liverpool
Employment Status
Full-time/Fixed term contract (35 hours per week)
Position Level / Grade
SCHADS 4.1
The Role of the LMRC
The LMRC works with refugees and migrants, including second generations, where their social
conditions render them disadvantaged, and to help them take part in their local community life.
The centre has a strong ethics base and is committed to working to ensure that capacity is built
with individuals, families and communities.
The LMRC works with individual clients by providing direct assistance on problems and
challenges that are barriers to full participation in the local community. The LMRC also assists
community and groups with support, assisting them to build capacity and manage their own
affairs.
The LMRC supports communities by representing their needs to planning bodies, nongovernment organisations (NGOs) and services, though its involvement in networks such as the
Migrant Interagency Network, Families and Children Network and Youth Network, and by
making comment on policies and programs as these affect the LMRC’s constituents.
Organisational Purpose
The LMRC is a community based non-profit organisation established to actively and directly
relieve the situation of immigrants and refugees whose social condition renders them
disadvantaged.
Organisational Goals
To actively and effectively assist in the successful settlement of migrants and refugees and to
enhance the well-being of all NESB communities in the Liverpool and its catchment area.
Organisational Objectives
4
+
To ensure the quality of LMRC services and programs through the efficient and effective
management of the service and its projects.
+
To develop and promote the role of the LMRC to culturally and linguistic diverse background
(CALD) community groups, individuals and workers in the Liverpool area.
+
To promote principles of access and equity for people from CALD backgrounds.
+
To identify and promote the needs of particular disadvantaged CALD groups.
Position Purpose
The Youth Worker’s role is to support recently arrived young people to be able to participate in
the local community. This role will undertake a range of services and activities that support the
organisation’s strategic objectives. The role will be responsible for the day to day implementation
of the organisation’s youth related activities, but will seek strategic direction and advice in the
process of implementing activities. The position will undertake, but is not limited to, the following
activities:
1. Providing information and referral services to recently arrived youth settling in the
Liverpool LGA and its surrounds, including casework services
2. Coordination of a Homework Support service to young people
3. Delivering outreach programs in partnership with other organisations such as local high
schools
4. Supporting projects for recently arrived young people in the Liverpool LGA
5. Supporting the team in identifying and developing complementary services and in
addressing service gaps
6. Undertaking, in conjunction with other team members, other activities consistent to the
strategic plan and as directed.
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(Internal) Organisational Relationships
+
Reports to Family Support Manager, and to the CEO
+
Provides information and advice as requested
+
Works collaboratively with other members of the Families Team and wider organisation
External Relationships
+
Liaise with youth service providers
+
Develop and maintain partnerships with local High Schools, TAFE, University and other VET
training organisations
+
Attend external network meetings, forums, committees, conferences and consultations
Duties and Responsibilities
+
To provide appropriate youth casework services to improve and/or
maintain young people and where relevant their families’ access to
1.
mainstream services
+
2.
Provide outreach support at local high schools for identified refugee and
migrant young people
Liaise, consult and establish a professional working relationship with
refugee and migrant young people and service providers to identify and
3.
assess client needs, and develop appropriate projects to address those
needs
+
Develop, facilitate and deliver activities for refugee and migrant young
people in accordance with work programs, in alignment with key
4.
performance indicators
+
5.
6.
7.
Actively participate in relevant forums and networks to raise awareness of
issues affecting refugee young people
+
Maintain client statistics and provide monthly and annual reports
+
Attend staff and relevant meetings, program planning and training as
required
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Management of Resources
Management
of Volunteers
Management
of Budget

Provide orientation to Homework Support volunteers

Provide ongoing support to volunteers as needed
+
Contribute to ensuring activities operate within an agreed budget
+
Participate in the development of the LMRC Strategic Plan and Business
Decision Making
Plan
Scope
+
Participate in the development of a work plan for position – consistent
with the LMRC Strategic Plan and Business Plan.
Decision
Responsibility
+
Strategic decisions are to be made in consultation with managerial
support
NB: All decisions are subject to review by the CEO.
Compliance Requirements
Laws, regulations, guidelines and specifications relevant to this position:
+ Privacy Act 1988
+
Anti-Discrimination Act 1997 (NSW)
+
Racial Discrimination Act 1975, and the Racial Hatred Act 1995
+
Human Rights Act 2004
+
Code of Conduct and Ethics for Liverpool Migrant Resource Centre employees
+
Work Health and Safety Act 2011
+
Industrial relations legislation (NSW and Federal) including the Workplace Relations Act
1996 and the Regulations 2006
+
Working with Vulnerable People (Background Checking) Act 2011
+
All legislation as nominated by contractual requirements
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Key Performance Indicators
Key
Performance
Area
Indicator
+
Percentag
e
Clients are provided with clear, relevant, responsive,
accurate and timely information, referral and support
through casework provision
+
Clients are treated with respect, positive regard,
understanding and empathy
+
Casework undertaken reflects strengths based, client
centred, trauma informed, recovery oriented and culturally
competent practice.
Youth
Casework
+
Case notes, client files, statistics and reports are
completed consistent to Liverpool MRC guidelines, forming
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records which are accurate, objective, detailed up to date
and completed within required timeframes.
+
Client privacy and confidentiality is maintained through all
practise, in alignment with Liverpool MRC policies and
procedures.
+
Mandatory reports, crisis and other escalated
circumstances are responded to in alignment with Liverpool
MRC policies and procedures.
+
Regular outreach support is provided to local IECs as well
as other high schools as required
Outreach
+
Rapport is built with both school staff and students.
+
A sound understanding of the key issues and needs
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presented by the schools and students is developed, and
used to inform future programs and activities of the
Liverpool MRC.
+
Project Work
The Homework Support program is well organised and
attended. Students are well supported during sessions to
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meet their learning goals and needs.
8
+
Homework Support program volunteers are supported, with
effective communications maintained. Recruitment of
suitable homework support volunteers is undertaken as
required to maintain adequate volunteer numbers.
+
Refugee and migrant young people are consulted to inform
the activities of the Liverpool MRC
+
Service providers are consulted to inform the activities of
the Liverpool MRC
+
Relevant, evidence based programs are developed to
address the needs of migrant and refugee young people
+
Projects and activities developed and implemented are well
planned and organised.
+
Strong communication skills are demonstrated in the
implementation and delivery of projects and activities.
+
Program and project monitoring, evaluation, reporting and
documentation including recording of statistical information
is thorough and completed in a timely manner.
+
Appropriate forums/network/interagency meetings are
regularly participated in.
+
The issues and needs impacting refugee and migrant
young people are advocated for or represented during
forums, networks and inter-agencies attended.
Forums and
Networks
+
Representation as a member of the Liverpool MRC at
forums, networks and interagencies is professional and
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messaging is consistent with the expressed ethos, values
and position of the Liverpool MRC
+
Partnerships and relationships with other agencies are
fostered to support collaborative approaches in addressing
the needs of migrant and refugee young people.
SelfManagement
+
Workplace health and safety laws are complied with
+
Reflection occurs in relation to self-management practice
+
KPIs have been met
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+
LMRC’s policies, procedures, values and behaviours are demonstrated
+
Staff and other relevant meetings, planning sessions and training are
regularly attended and actively participated in
Management Declaration
I have carefully reviewed the Position Description and am satisfied that it fully and accurately
describes the requirements of the position.
Manager
Signature
Date
Employee Declaration
I have read this document and agree to undertake the duties and responsibilities as list above. I
acknowledge that:
1. This position description details the accountabilities and scope of the role and describes the
duties and tasks that I am required to undertake. Additional or other duties may from time to
time be allocated in order to fully meet the responsibilities of the role, team and any
organisational objectives. Any additional or other duties will be discussed with me including
their priority and relevant KPIs
2. The measures included in this document will be reviewed with me on an annual basis and
that my performance will be evaluated against these measures.
Employee
Signature
Date
Review of Job Description
This job description will be reviewed annually by the occupant and the Senior Manager.
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